How to use the samsung kies program. Samsung Kies - a Swiss army knife for Korean smartphones

Updating or flashing a phone is, at first glance, not an easy task. Especially for a person who is faced with such a need for the first time. What are the advantages and disadvantages of flashing Android phone firmware? How to quickly update and flash your device? What is Kies Samsung and how to use it? We'll figure this out together right now.

Firmware is special hardware settings and software that are located in the phone's flash memory. Phone firmware is needed to install new software, fix software failures and protecting your phone from hacking.

Firmware advantages:

getting rid of “glitches”, problems, work slowdown;
improved performance and battery life;
the ability to install a more modern, beautiful design;
improving speaker volume;
signal improvement;
installation of an additional language pack;
support for new headsets.

The disadvantages of the firmware include the complete inoperability of the phone or its individual functions in the event of an incorrect procedure.

If you have flashed the device's firmware yourself, the manufacturer will not be able to replace it. If you doubt the need for firmware, it is better to contact a service center.

How to update and flash your phone yourself using Samsung Kies

Let's talk in more detail about the Samsung Kies program and its capabilities.

What is Samsung Kies

Samsung Kies is multifunctional program to work with your phone data. It allows phones and tablets to interact with a personal computer. The program is available for free download on the official Samsung website. It is quite easy to install and use, so understanding it will help you inexperienced user won't be a big deal.

Samsung Kies supports following devices Samsung: Corby Pro GT-B5310, Wave, Galaxy Ace, Omnia II, Jet Ultra Edition, Galaxy Portal, Omnia Lite, Omnia Pro, Galaxy S, Galaxy S II, Galaxy Tab, Galaxy Gio, i8910HD, C6625, GALAXY 3 GT-i5801, Galaxy Europa GT-i5500, GALAXY Mini GT-S5570, S5230, Sidekick 4G, Champ Camera 3303.

To work with the program, you just need to download it for free from the official Samsung website and install it on your PC. After that, feel free to connect your phone or tablet to your computer and enjoy it to your health.

To avoid unnecessary problems while working with the program, remember the main rules:

do not disconnect the device and PC;
do not use the device while it is connected to the computer: do not receive calls, SMS, do not use the Internet;
do not remove the battery from the device;
do not pull out the USB.

In addition, Samsung Kies has some other useful features:

editing contacts: you can view the address book of your phone and SIM card, add, edit and delete contacts;
store: the program offers online work with Samsung Apps and Podcast Channel (you can work without connecting the device to a computer);
synchronization with Google, Yahoo, Windows and Outlook.

How to update your phone using Samsung Kies

To update your phone, you need to follow these steps:

Open Samsung Kies on your computer.
Connect your phone to your computer.
When a connection is established, the program will automatically notify you about new version embedded software. All you need to do is confirm the update.

Video: instructions for updating software using Samsung Kies

How to flash your phone using Samsung Kies

To flash your phone, follow the instructions:

If the update process takes a long time, disconnecting the phone from the PC may render it inoperative. If this still happens, run an emergency firmware recovery in the Samsung Kies program.

Video: instructions for self-firmware using Samsung Kies

What to do if the program does not see the phone

If it happens that you installed the program, but it does not see the phone connected to the PC, try the following:

Video: instructions for troubleshooting problems when working with Samsung Kies

Kies Samsung - multifunctional useful program. It allows you to comfortably interact with data on your smartphone, update software and firmware of the device. As you have already seen, working with it is quite simple. Therefore, there should not be any special difficulties. If you still doubt your abilities, it is better to seek advice from service department, where you will definitely get help!

Flashing gadgets - especially expensive smartphones and Samsung tablets starting with the Galaxy line - you can do it in different ways, but it’s much safer to use Kies - a service that will help you flash and update your device on Android. This is what we will talk about.

Why and how phones, smartphones and tablets are flashed

Before rushing to the coveted firmware, familiarize yourself with the pros and cons of firmware and device updates.

What you need to know

Reasons for flashing devices:

a huge number of preinstalled and standard applications, taking away performance resources, free disk space and battery energy;
desire to use engineering menu and others hidden possibilities devices disabled by the manufacturer;
the desire to try different official and “custom” firmware of the same platform;
the desire to “hide” from tracking by services collecting information about the user;
participation in development and testing third party programs for mobile devices.

Disadvantages of self-firmware:

loss of warranty;
disabling the device (“bricking”), leading to software repair the gadget in the service center exclusively at your own expense during the warranty period;
errors when launching some applications;
a non-functioning hardware unit or component in a device - for example, inadequate GPS work, Bluetooth, etc.;
rapid battery discharge (processes responsible for both discharge control on Android level, as well as others that consume more resources than they should).

Rules that will be useful when flashing Android devices

It is best to flash the device from a laptop that has a working and fully charged battery.
The smartphone or tablet being flashed or updated must be fully charged and the battery must not be worn out.
Firmware is most often carried out via cable - take care of its reliability.
The USB ports on the PC must be in good working order.
The computer must have adequate speed and performance; it should not be running dozens of applications. If an upgrade is required, change the processor and modules random access memory.
It is not allowed to flash a PC on which viruses and adware are operating - at any moment they can undermine performance, and the firmware process can stall or “fail” in the very beginning. interesting place, in addition, viruses can “infect” the device.
It is advisable to flash the device from a PC on which Windows has just been reinstalled and no software has been installed other than the chipset drivers and the flash driver. The point is that while Windows registry not cluttered application programs, the operating system works like a perfectly cleaned and oiled machine.
Drivers for Samsung devices are required - they are available on the company's website. Without them, firmware from a PC will not work.

How to flash and update Samsung gadgets through the Kies service

Before starting the firmware via Kies, check the following.

Antiviruses and Firewall software are disabled, or better yet, uninstalled or not yet installed.
The Kies version is the latest.
The smartphone or tablet is connected directly to the USB port - and not through USB-Hub devices.
You have a high-speed and stable Internet channel - that is, there are no constant disconnects.

It is important to remember the following:

when flashing the firmware both through Kies and through the Odin program, your guarantee will survive - the Odin application was originally created by Samsung developers;
in case of opening Root access on your gadget and the subsequent Unroot procedure (cancellation of Root privileges), feel free to contact the service center if problems arise;
if you first installed a “custom” version of Android through Odin - and then returned the licensed one using Kies, and even waited next update Android and updated the firmware via Kies again, the warranty will remain intact.

Android firmware update via Samsung Kies

This is the action plan.

Connect the gadget to your computer, launch Kies app. It will inform you that an update has been released and offer to download it.
When you click on the “Update” button, a confirmation message will appear as part of the developers’ public offer.
After confirming the developers' offer, the Kies program will download the firmware.
After the download is completed, the transfer of the new code to the mobile device will begin.
Attention! The first half minute of transferring firmware files to a smartphone or tablet is especially important! If at this stage the cable breaks or falls out of the port, the Kies itself “flies off” or the PC turns off spontaneously - you are guaranteed to receive a “corpse” that can only be restored at a Samsung service center.

The firmware of the mobile device has been successfully completed. Standard and pre-installed applications and Android components, officially supplied for Samsung smartphones and tablets, will be in place. The only thing missing will be Android contacts and bookmarks.

Disaster recovery - how to use the functionality

If when updating Android versions a failure occurred, Kies has an emergency firmware recovery tool in stock for this case.

Launch Kies and go to the Android software update tab on your gadget. All actions are performed on a PC.
Select your device from the list. Kies will prompt you with a recovery code. Attention! If you have not received the emergency recovery code for the Android firmware, it will not be possible.
Enter it and click on the “Restore” button. Your Samsung device will restart into recovery mode.

What to do if the program did not detect your gadget

Below are the reasons why a connected Samsung smartphone or tablet is not available in the Samsung Kies program.

The Samsung USB cable is damaged. Reconnect the broken wires. Replace the cable if the insulation is damaged. Fake cables, made with violations of manufacturing technology, often fail - a sign is the manufacturer's savings on both the conductor (copper) and insulation. If an additional USB extension cable is used (the gadget is located far from the PC), also check its serviceability. The total length of USB cables should not exceed 3 m.
The USB port on the computer is faulty. Connect the device to a different port. The cause of a malfunction of the USB port, in turn, may be: contamination of the current-carrying contacts, a violation of their “springiness” (they are bent from constant, frequent use for several years); careless handling of oneself USB connector, frequent power supply short circuits (+/-5V) due to a violation outer shell cable or insulation of the wires themselves, leading USB controller PC is out of order; not connected to motherboard port during the last laptop repair or system unit PC. USB software violations can be: damage to system Windows files, PC and Samsung chipset drivers or their incorrect installation, infection Windows systems viruses, installation of unverified programs, frequent installation new programs. Check everything!
You are using a Samsung gadget that has just been “killed” by an interrupted firmware or failed Android update. Contact Samsung service, Android Shop or similar service center.
Outdated Kies version. Update the application.
Not installed USB drivers and Samsung devices. You installed the Kies application prematurely, forgetting about the main thing, without which you can control your smartphone or Samsung tablet impossible. Remove Kies. First, figure out how the drivers work, then reinstall Kies.
The microUSB port on the device itself does not work. Clean it from dust and grains that have fallen into the connector. If this does not help, contact the service center. The worst alternative is to update the Android version without a USB cable - installing a new Android version via a memory card, downloading the update via Bluetooth or local Wi-Fi networks, downloading from the Internet directly, without a PC and the Kies program. But not all of these methods may work - for example, installation from an SD card requires software console ClockWorkMod Recovery on the device. There's some tinkering to be done.
If the drivers are installed, everything is fine and should work, but Kies is tricky - try it alternative application Odin.
Debugging mode is enabled on your smartphone or tablet. Give the command: “Settings - Applications - Development - USB Debugging", turn off the debugging function. This feature is intended for developers and testers Android applications, may prevent Kies from detecting your tablet.
You ignored the confirmation request for connecting the gadget to the computer via USB, usually displayed by Android on the device’s display. Please confirm this request.

Other Kies features

The tools of the Kies application are the same as those of similar “combines” from the world’s leading manufacturers (Nokia PC Suite, iTunes and similar) and include the following functions:

wireless communication via Wi-Fi and Bluetooth: file sharing and Internet access;
synchronization of contacts, calendars, notes and messages;
access to Samsung media library, synchronization of music and video;
Samsung Apps store;
backup.

Pairing your device and computer via Wi-Fi

to install network connection via Wi-Fi, do the following. Taken as an example Windows version 7.

Open Network and Sharing Center.
Click on "Edit" Extra options public access" Switch the switch " Network discovery» to the “Enable network discovery” position.
Return to the "Network and Sharing Center" and go to "Change adapter settings" - this is the network folder Windows connections. Select your Wi-Fi connection and open its properties.
Stop sharing your Internet connection on Wi-Fi.
Run " Windows Firewall"(it is located in the "Control Panel"). Go to Allow programs to run through Windows Firewall.
Allow the launch and activation of wireless mobile devices.
Check the SSDP Discovery and Generic PnP Device Host services - they should be running.
Stop the Internet Connection Sharing service.
Setting up access to the Samsung gadget at the Windows system level is complete. Go to the settings on the gadget itself, select the “Kies over Wi-Fi” component, select your PC and give the command to connect. The PC will request the mobile device from which it will be accessed.

Congratulations! Wi-Fi connection installed. His throughput- 11–150 Mbps - more than enough to share files and synchronize your personal data. Only “home” (wired) Internet can compete with such speed. USB speed, of course, more, and it’s easier to use - but “wireless” will free you from the USB cable, and the coverage area will be throughout the entire apartment.

The Kies app needs high performance and PC performance - work without freezes is guaranteed only with 4 GB of RAM and a processor with 4 cores, the frequency of which is 2 GHz. This kind of computer is not cheap. The program takes up at least 500 MB of disk space. The screen resolution is at least 1024*768, otherwise the windows will “fall out” off the screen. Windows 7 is recommended - with Windows XP the Kies application will also work, but errors may occur at the level system DLLs, which will not be in the XP version.

Samsung Kies also works with iTunes libraries and synchronizes with the player Windows Media. There is support for file sharing and Internet access via Bluetooth, work with the AlLShare service, DLNA support. If it were not for resource gluttony, it reliably won the hearts of almost all people who prefer Samsung smartphones and tablets.

Video: overview of the functionality of the Samsung Kies application

Samsung Kies, despite the apparent difficulties, is quite a feature-rich application for Samsung gadgets. It will serve a worthy replacement Odin application- this is actually kind of Samsung Mobile PC Suite out of the box. Enjoy your work!

XIX century - time cloud technologies. Another ten years will pass and users’ work files, software, contacts and even a photo of their favorite cat will be stored in disk arrays distant servers - in the cloud. Although user account information Google posts stored remotely, Android device manufacturers release software packages, which can synchronize contacts and photos, backup and update software locally, saving data on the user’s computer. For Samsung smartphones or tablets, this is the Kies program. We’ll look at how to use it to update your Android gadget below.

Simple tools for working with Android firmware

A long time ago when Cell phones were large, green, and called Nokia or Erricson, the firmware of the device was recorded at the factory once and for all. After all, these devices were very simple: calls, SMS, sometimes a browser, looking at which you wanted to cry. As time passed, the process of updating phone software became simpler and more accessible, but only with the advent of smartphones among the masses did the process of updating their firmware become as simple as creating a new one mailbox. Maybe a little more complicated.

Engineering and service utilities working with firmware is crammed with many functions, the incorrect use of which can easily make the device inoperable. Therefore, for undemanding or unprepared users, smartphone manufacturers have released programs that allow you to flash your device without risk or headaches. Even without choosing settings, but in 2-3 mouse clicks.

The Kies program is just such a tool for Samsung smartphones or tablets.

Smartphone and program for working with it

What is it for?

There are several reasons that force the owner to try to flash a smartphone:

The memory is cluttered with programs, it’s easier to change them than to deal with the garbage;

Viruses or free software display advertising, generate referrals to sponsored sites, spy on the user, steal passwords;

The smartphone constantly reboots, there is no access to basic functions. For example, you can’t even call;

A new version of the operating system has been released Android systems and I want to try new features on the old device.

What is needed to correctly flash and update the device?

In order for the firmware to be successful and not make your smartphone a useless piece of glass and plastic, you need to follow simple rules:

The smartphone battery must be charged at least 90%;

USB cable of short length, without damage. Ideally, this would be the cable included with the smartphone;

cable connects directly to USB port computer or laptop, without hubs and extension cords;

desktop computer connected to the power supply via a source uninterruptible power supply, and the laptop has a charged battery;

all unnecessary programs have been unloaded from the computer’s memory;

the latest version of the Kies program and drivers for the smartphone are installed on the computer (installed along with Kies);

computer connected to Internet networks using a high-speed connection;

Antivirus, FireWall - disabled.

Attention! If your device has Custom firmware installed, the Kies program will not recognize the smartphone and will not be able to work with it. In this case, use other means: Odin program or firmware via CWM Recovery.

How to flash a smartphone or tablet using Kies Samsung

We connect the smartphone to the computer using a cable and launch the Samsung Kies program. The program will recognize your device and display information about it: the current firmware version, as well as availability on the server new firmware, if there is one.

Smartphone identified

A dialog box will open asking you to install the new version of the software. If you agree, click the “Yes” button.

Firmware launch confirmation

Another dialog box will appear with a list of what not to do during the firmware process, as well as a request for permission for Samsung to collect your personal data. You can agree, or you can refuse - this will not affect the firmware process. When you have read everything carefully, click the “Start update” button.

Request to collect user information

The program begins preparing for the firmware and downloads its components from the server. The download size can be from half to one and a half gigabytes, so you will have to wait. The status bar at the bottom of the window will inform you of the download progress.

Attention! At this stage, the smartphone is disconnected from the program and is not visible in the list of connected devices. This is completely normal - after the download finishes it will restart in special regime. Follow the green robot!

Downloading firmware components

The device reboots and enters Download Firmware mode. A robot appears on his screen, just like in the movie " Star Wars", only green. Under the robot is a scale showing the progress of the firmware.

Do not turn off your smartphone at this stage under any circumstances, this will lead to crash and the device will become inoperable. Further recovery will be possible only through service programs or engineers.

When the progress reaches 100%, the firmware will be completed and the device will reboot. The Kies program will notify you that the firmware has been successfully completed and will issue a short report.

Report from successful completion of firmware

The process of downloading and updating the firmware is lengthy and can take from 40 minutes to an hour. The first launch after updating your smartphone is also long, so no need to worry. If during the flashing process the device freezes and shows no signs of life, emergency firmware recovery, which will be discussed in the next chapter, can help.

Emergency (non-standard) firmware recovery in the Samsung Kies program

Typically, disaster recovery is a consequence of a normal firmware update not completing correctly. The cat pulled the cable, the installer turned off the switch, the computer froze - the result is the same: the smartphone does not start and the firmware must be restored. Disaster recovery The Kies program is available if the smartphone has entered emergency mode.

Restart your computer and launch the Kies program;

Remove the battery from the smartphone, wait 5–10 minutes, install the battery back and turn it on;

Connect your smartphone with a cable to your computer.

The Kies program recognizes a smartphone in emergency mode.

Follow the instructions on the screen to complete the emergency firmware recovery.

If the program does not recognize the smartphone automatically, select the emergency (emergency) recovery mode manually

Manual mode emergency firmware recovery

In the dialog box that opens, select the device for which you want to perform an emergency recovery

Selecting a device to restore

Samsung Kies will launch an emergency recovery firmware update;

The emergency recovery process will begin. It is important to follow all instructions that appear on the screen;

The window that opens will display the process of restoring the device software.

When the process is completed, the smartphone will automatically reboot, and Kies will display a window with a report and the version of the installed firmware.

Firmware report

Additional features: carriage and small cart

In addition to working with the firmware of smartphones or tablets, the program contains a number of useful functions:

Synchronization of contacts, tasks, notes and calendar;

Backup all device data to HDD computer;

Restoring a device from a disk backup.

Sync contacts, tasks and calendar on your phone

The program can synchronize the following elements:

Contacts - synchronization is possible with Microsoft Outlook, Google, Yahoo, Windows Vontacts. Synchronization with Google and Yahoo is only possible with an active account (login and password);

Calendar, Tasks, Notes - synced only with Microsoft Outlook

Music - Samsung Kies synchronizes your entire music library, playlists or favorite folders;

Photos, videos, podcasts - synchronization of the entire library, album or specific folder.

Setting up synchronization

Mark the items you want to synchronize and click the “sync” button

A situation may arise when, in the interval between two synchronizations, the data was corrected on the device and the computer, and in different ways. In this case, the program will issue a warning about data mismatches and will ask you to choose which information is considered correct.

Synchronization. Data mismatch warning

Backing up device data

The Backup/Restore function allows you to make an archive copy of some data and restore it on the same or another device.

Attention! Not all information from your smartphone or tablet will be transferred correctly to another device! Especially if the other device is not Samsung.

Available for copying and subsequent restoration following types data:

Contacts (from device memory)

Calendar

Tasks

Messages

Notes

Mini diary

Phone call log

Music, Photo, Video

Other content files - all other non-media files

Custom settings and ringtones

Network settings and browser bookmarks

Information about accounts Email

S Note

S Memo

Applications (application data is not saved)

Music, video, photo and user files archived only from internal memory smartphone. Data from the memory card will not be included in the archive!

Various items can be added to the synchronization dialog depending on the connected device

In order to make an archival copy of data from a smartphone to a computer, in the “Backup/Restore” tab you need to select the groups of data that need to be saved in a copy and click the “backup” button.

Files archival copy are saved on the computer’s hard drive at the address “Documents/samsung/Kies/Backup”

In conclusion, we present a traditional video tutorial, which covers all the described procedures and shows how to work with the program practically “on your fingers”.

Video: how to use Samsung Kies program

Modern Android devices are becoming closer and closer to a person - an inexperienced IT user. Programs for working with smartphones are also becoming simpler and more convenient. Samsung Kies is a perfect illustration of this progress. User-friendly interface, step-by-step “wizards” for each function, rich reference Information on the official website is a guarantee that a schoolchild, a student, a glamorous blonde and even a retired grandmother - a representative of the “old school” - can cope with the program.

We present to your attention the program from Samsung, which through USB interface will help you transfer information from your phone to your computer. Korean manufacturers electronics and mobile devices have proven themselves in the modern digital market and have repeatedly confirmed their professionalism, design flexibility and creativity of hardware and software solutions- an excellent example of all this and is the worldwide famous company Samsung.
Samsung Kies– proprietary shell program in Russian for Samsung phones, allowing you to effectively work with data contained on a mobile device. Transferring all the necessary information is possible by connecting the gadget to the computer via a USB cord (the latter usually comes with the gadget).

The program provides the user synchronization options not only contacts or calendar notes, but also multimedia files and images. In addition, Samsung Kies will be useful when you need to install new applications on your phone, create backup copy contacts and all other data stored on this mobile device.

It will also come in handy when there is a need to update the smartphone firmware.

The developers have released 2 variants of Samsung Kies:

The first option is Kies. Suitable for all devices (including tablets) that were released before Galaxy models Note III;
Kies3 is the version of the program that supports all other devices that were released after the model Galaxy Note III based on Android OS 4.3 and later.

All Samsung versions Kies is possible free download for Windows computer and Mac OS.

When installing the program on a PC, not only will the software itself be installed, but also the full volume of all drivers necessary for its operation will be loaded. When the installation process is completed, the application will offer to make a test connection between the phone and the computer using Bluetooth (in the case of a laptop) or a USB cable. The program interface is extremely simple and user-friendly. It combines advanced solutions and the convenience of placing all controls in logically understandable places.

In order to fully use all the capabilities of the program, you need to register the connected phone for free on the application website, or become a member of Samsung Apps. However, most problems solved with using Samsung Kies do not require this at all, but rather are simply advisory in nature.

Program features:

quick synchronization of contacts, applications, photos and music between your mobile device and PC;
comfortable and reliable update software (firmware) for Samsung phones;
download Samsung Kies for free in Russian can any user for his computer based on Windows XP, 7, 8 10 and MacOS X 10.5 and higher. To do this, you should visit the official website of the developer or use the links at the bottom of the current article.
opportunity to contribute mobile app V special list(desired) for subsequent downloading and installation on the phone;
saving the history of downloads and purchases in Samsung Apps;
it is possible to find the desired program not only by popularity, but also by keywords.

All these ample opportunities are provided to Samsung phone users free of charge. And it’s not surprising, because the development company strives to achieve maximum efficiency in the use of its products and creates high-quality software for this.

Updating or flashing a phone is not the best simple task for the untrained user. We will look at this issue from all sides, give advice and all necessary information on how to use the Kies Samsung program on Android.

Why do you need to flash your phone?

Flashing a phone involves installing into the device a full range of basic programs that are necessary for its operation. This set of programs ensures interaction between the user and the device, offering him access to all its functions. Simply put, firmware is the installation of an operating system. Therefore, if you hear the expression “Reflash the device,” this is no different from the expression “Reinstall operating system».

Stock firmware = official, standard

Specific firmware versions are usually tied to specific models phones, however, there are exceptions. We can also conditionally classify any firmware version into two varieties:

Official firmware is the firmware provided by the device manufacturer. Its updating and development lies entirely on the shoulders of the official developers. New firmware versions often change the device interface, give access to new functions, or simply eliminate various errors and shortcomings of previous versions.
Unofficial firmware is firmware made by independent developers and device users. It is also called “custom”. Sometimes, such firmware can give your device functions not provided by the developers. But you should always install it at your own peril and risk, since in case unofficial firmware no one can give you guarantees that everything will work well. In addition, you almost always have to update such firmware yourself.

Accordingly, the following main reasons for flashing the phone firmware can be identified:

Improving the stability and performance of the device.
The desire to gain access to applications that function only on new firmware.
Troubleshooting and critical errors, which could have been allowed by developers on older versions.
The need to get rid of some functions built into the phone's operating system, such as Google services.

In addition, sometimes phones do not support official update to a new firmware version, even if their hardware allows it. It is in such cases that you may find it useful unofficial versions, which are based on official ones. They help to recreate all the possibilities of current android firmware even on old cars.

Installing unofficial firmware is completely legal, because Android is an open source system.

Possible risks

If you want to flash your phone, it's also worth being aware of all the problems you might encounter. Let's take a look at them:

How to avoid problems with firmware:

Carefully study the installation instructions for the firmware version you want to install. Make sure it is compatible with your device.
Fully charge your phone. If you run out of battery while flashing the firmware, it is almost guaranteed to cause serious problems.
When installing the firmware via usb cable, do not touch or bend it. It is advisable not to touch the phone to prevent the connection from being lost during installation. And also make sure that the file transfer connector on your phone is working well.
If you are not confident in your actions, it is better to entrust the firmware to someone who has experience in such matters.

How to use Kies Samsung to update Android

In order to update the firmware of your device using the Kies Samsung program, you need to follow these steps:

Make sure your phone is fully charged and your computer has a stable, high-speed Internet connection.
Save all the information that is important to you from your device's memory.
Install the Kies Samsung program on your personal computer (You can download it for free from the “Support” section of the samsung.com website).
Connect your device to your computer with a USB cable.
Connect your device to your computer with a USB cable
The program will detect the current firmware version of your device and indicate the possibility of updating.
If it is possible to update the device version, the program will prompt you to do so.
You will be prompted to install the new firmware version. Click "Update" if you agree with this.
Select "Update" if you are confident in your decision
You will be shown a large list of recommendations that you should read before starting the update. As soon as you are sure that you have completed them, check the appropriate box and click the “start update” button.
Will begin automatic download data required for updating.
Wait while the necessary data is loaded

At this point, the device will not appear in the connected list. Don't worry about it.
Next, it will start special application to install firmware called Firmware Upgrade. It will download the firmware to your personal computer.
Wait until the firmware is completely downloaded

After which your device will automatically switch to update mode. Android symbols in the form of a green robot will appear on the screen.
Do not under any circumstances turn off your device at this point, as this may damage it.
When the update download is complete, your phone will restart and the program will notify you that the update was installed successfully. You can close it by pressing the “Confirm” key.
At this moment you can safely close the program

After installing the update, you can check the functionality of your device, as well as restore the data that you saved in advance. The entire update installation process can take up to half an hour.

Unofficial Android firmware

Above, we figured out how to update or install firmware that is officially supported by your phone. But how can you install the firmware that you want, and not the one that the program offers? To do this, you need to understand exactly how the program finds out whether there is a firmware update for a device connected to a personal computer.

Each phone has a so-called product code (ProductCode), which in encrypted form stores data about the current phone model, as well as the country and operator cellular communications. It is based on this code, as well as current version firmware, the Samsung kies program and offers (or does not offer) certain firmware versions for your device.

In this case, records about the code are saved in the registry of your computer and then taken from there in order to check the emergence of new versions of the firmware of your device. Therefore, all we need is to replace the entries in the registry with the ones we need to install custom firmware.

First, you will need an old version of the program, up to version 1.5.3.10103.100. If you have a newer version installed, you should uninstall it, clear the registry entries and then download the older version, for example.
To prevent the program from updating itself, you need to change the registry entries about its current version. Find out the number latest version program and replace with it the value that is located along the registry path “LocalVer” = “1.5.3.10103.100”
We launch the program and connect the phone to the personal computer.
We launch the registry and look for the path HKEY_CURRENT_USER\Software\Samsung\Kies\DeviceDB.
Open the directories (1, 2, 3, etc.) and look for information about the firmware version in them. It is written as follows: GT-I9000HKDH3G, where the last three characters indicate the country and operator code. Examples of what you need to find: I9000OXAJF3/I9000XXJF3, etc.
Change the keys in this directory to the ones you need. They may be indicated where you download the firmware, or you can select them yourself using the country table.
After which you can launch the program and update. The ProductCode of your device will be changed and the desired firmware will be installed.

Additional features of the Kies program

If you have any problems or need to urgently disconnect your phone from personal computer, you can use the “Emergency Firmware Recovery” function, which is available in the same program.

To do this, follow these steps:

Video: Android update

If you need to restore your phone's warranty after installing unofficial firmware, you can always install the official one through Kies Samsung and the warranty will be restored.

Data synchronization

Perhaps before flashing your phone, you will want to save data from it. With Kies Samsung you can easily do this by transferring music, contacts and everything. necessary files to a new device. To do this you need:

Select the type of files you want to transfer.
Click the “add file” button in accordance with the selected file type. For example, for music this would be the “add music file” button.
When the firmware update is complete, all you have to do is click “Transfer to Device” and all the files you selected will be returned to your phone.

Transfer data to updated system not difficult at all

What to do if the program does not see the connected phone

It happens that you installed a program and connected your phone to a personal computer, but it is not recognized by it. In this case, follow these simple steps:

Check USB ports and phone connector. They must function stably.
Check your personal computer and phone for viruses.
Update your hardware drivers.
Restart the program.
Unplug and plug back the cable from your phone.
Make sure that you are not using a “gray” phone, but one officially purchased in your country.

If the problem has not been resolved and the program still does not detect the phone, despite the fact that it is recognized by the computer, then the problem is in the program itself. In this case, you need to completely reinstall it.

Remove the program from your personal computer by using any service to install and remove programs.
Clean the registry to ensure the removal is as complete as possible. You can use programs like CCleaner.
Restart your computer and install the program again, making sure you are using current version, downloaded from the official Samsung website.
"Run as administrator" installation file may also help solve the problem.

Firmware for a “gray” phone via Kies Samsung

Samsung Kies cannot recognize unofficial Hardware, which was brought into the country without prior registration. In this case, the firmware will not be possible. Luckily, there is a simple solution to this problem:

On your device, dial *#06#. This way you will know your International Mobile Equipment Identity (IMEI).
Then, enter this identifier into the request *#272*IMEI# in place of the corresponding characters.
A menu will open where you can replace the country of your device with any other. For Russia, enter SER.
Reboot your device.
Now your phone will be recognized as official, which means it can be easily updated through the Kies Samsung program.

Additional software features

Current versions of the Kies Samsing program also have a number of additional features for the convenience of users. For example:

Supports MAC computers.
Allows you to connect your device via Wi-Fi.
Automatically notify about new firmware versions for your devices.

We studied the main features of the Kies Samsung program and learned how to update the phone's firmware with its help. We also figured out how to restore the device’s operation if problems arise during the firmware installation.