The laptop cannot install the mouse driver. How to install drivers for a mouse: preparing the device for operation
If your mouse or mouse buttons do not work at startup in Windows 10? Or did the mouse stop working after updating Windows 10? There are times when the right mouse button and the left button do not work.
Windows 10 mouse not working, where to start?
If you find yourself in this situation, there are several quick tests which you can perform to see whether it is the computer, laptop or mouse itself that is causing the problem. Follow the instructions in order and retest after each one.
1. Restart your computer
A simple reboot has become the main troubleshooting tool in Windows ever since Windows days 3.1. It cures many problems and is a breath of fresh air. There are many reasons why it fixes problems, but the main thing is that it updates all links, services and open tasks in Windows kernel. Great amount programs running on the computer, which can lead to freezing. A reboot may fix it.
2. Changing the mouse
If you are using a USB mouse, unplug it from your computer and plug it into a different USB port. If you need to disable something else to free up space, do so. Just unplug anything that's not vital, and try to avoid unplugging your USB keyboard, although that's not that important.
Move the mouse to a different USB port. If you move the mouse and it works, the problem is with the USB port. If the mouse still doesn't work, the problem is with the mouse. If the problem is with the mouse, try it on another computer. If it still doesn't work, replace the mouse. Then grab another USB mouse and try the same.
Use Windows Update
You can use the Center Windows updates to check for updates in Windows 10. It can detect the mouse driver automatically. If this feature in your Windows 10 was configured to install updates automatically, you can ignore this method.
Check your mouse drivers
- Right-click the Windows Start button and select Device Manager.
- Select Mice and other pointing devices. If the item has a red circle or yellow triangle, there is a problem.
- Double-click other pointing devices and select your mouse.
- Right-click and select Update Driver.
- Select Find Disk automatically and let Windows find the best one.
If Windows finds new driver and install it, everything will be fine. If it says that you are already using the new driver, you have one more step to complete. Go to the mouse manufacturer's website and download the latest Windows 10 driver for your specific mouse model. Install this and try again.
Hello dear readers.
Today I would like to talk about a tool that almost no computer can do without – a mouse. This equipment itself is simple. In almost 99% of cases it works without any problems. But sometimes some users still encounter problems. Due to the fact that the device is usually installed by the system itself, many do not know how to update the driver for the mouse - most often this is what helps restore functionality. I’ll say right away that this procedure simple and does not require any serious knowledge.
A mouse driver for Windows 7 or any other version of the operating system is a small program that allows the Mouse manipulator to interact with the system. Timely updating increases performance, reduces response time and prevents possible failures. Using old or somehow damaged drivers leads to OS errors and even complete hardware failure. And installing the wrong ones can aggravate the whole situation.
Main problems and solutions()
If you encounter a situation where the mouse does not work, regardless of its manufacturer, you need to try a few steps simple movements to find out the cause and then try to fix it:
Sometimes there are situations when the corresponding component is not in " Device Manager" Don't panic - let's look for it elsewhere:
Self-installation()
Sometimes there are situations when it was not possible to connect the equipment automatically. Then we try to download the driver to our computer and install it manually. Typically, this approach is needed for devices that are equipped with more than just two buttons and a wheel. In most cases, they are intended for games and performing some complex tasks.
Today, the most popular mouse manufacturer is A4tech, and therefore I will tell you using its example. In addition, it offers users keyboards, headphones and other related equipment. They even have full-fledged series, for example, fornication. X7 mice are especially popular.
Regardless of the model, go to official website of the manufacturer and find a link leading us to the accompanying software. After that, we select a driver based on the device model, operating system and its bit depth. Download the package and run it. Using the prompts, we install the component. Sometimes you need to reboot. It is worth noting that the same can be done with equipment from HP, Samsung and others.
Well, despite the fact that the manipulator " Mouse" is simple device, certain problems may still arise with it. Their solution does not require any serious skills or knowledge.
Subscribe and I will share many more interesting things with you.
The fact is that there are different devices this kind, therefore it is not surprising that each of them involves the use of certain measures and manipulations to configure its operating functions. In addition, there are several ways to install drivers on a mouse, however, they do not always help restore the functionality of the mouse, because the reason for it is incorrect operation may lie in a banal breakdown, moreover, in the computer itself. Therefore, the first thing you should make sure of is whether the mouse really doesn’t work or whether it’s the PC’s fault. This is much easier to do than it might seem at first glance, because in order to make sure that your computer mouse is working properly, you just need to try connecting it to any other computer. If the mouse functions normally, then it is easy to guess that the main problem lies in your own computer.
In this case, you can try moving the mouse plug to another slot on the computer, since it very often happens that only one connector is intended for connecting a given device. If a “miracle” does not happen even after this manipulation, you need to check the availability of drivers, which is especially important when reinstalling operating system. To do this, you need to insert it into the drive installation disk, which came with the device and follow all the commands that will be displayed on the screen. If for some reason the disk with mouse drivers was lost, you can download the installer on any network resource, using the device model name for these purposes. If even after successfully installing the drivers the mouse does not work, you need to check the operating system for conflicts, which very often arise when downloading and using new untested programs.
Meanwhile, cases when, due to this kind of conflict, the mouse software is simply blocked and stops functioning normally cannot be called rare. And in order to check the PC operating system for conflicting programs, you should shut down and start the device again with the mouse connected, but in safe mode. This method helps identify malware, after which it can be completely removed through the “Start” menu (section “Control Panel” / “Uninstall Programs”, “Uninstall / Change a Program” function). At the same time, you should not despair if, even after performing the recommended manipulations, the mouse still does not work, because the computer needs a complete update, which can be achieved by restarting the operating system, that is, turning off and on the device.
Incorrect operation of a computer mouse can easily be caused by its incorrect use, and in particular by connecting and disconnecting to the PC directly while it is running. This method operation among programmers is often called “hot” and no wonder, because it can really render the device unusable, especially if we're talking about about using the PS/2 slot (the round connector with the image of a mouse). Moreover, it should be remembered that with this method of using the device, short circuit, in which the loss of the mouse will not be the worst consequence, since things will be much worse if the slots fail. If this situation occurred, you should immediately shut down the computer, disconnect it from the network and carefully remove the mouse plug. After 5-10 minutes, you can reconnect the device and only then start the computer.
Wireless mouse drivers are usually directly related to Bluetooth function, therefore, if a problem is detected, you should check that they are installed correctly. In addition, we should not forget that the most common reason for the failure of a wireless mouse is the discharge of the batteries. It is not recommended to rule out mechanical damage to the device, which can be confirmed by connecting a computer mouse to another PC. Among other things, you should pay attention to the indication, because if the LED stops working, then the problem does not lie in the drivers at all, and certainly not in a conflict provoked by malware. If the mouse is wired, it would be a good idea to check the plug, whose terminals may have become bent as a result of improper use of the device.
If your mouse or mouse buttons do not work at startup in Windows 10? Or did the mouse stop working after updating Windows 10? There are times when the right mouse button and the left button do not work.
Windows 10 mouse not working, where to start?
If you find yourself in this situation, there are a few quick tests you can run to see whether it is the computer, laptop or mouse itself that is causing the problem. Follow the instructions in order and retest after each one.
1. Restart your computer
A simple reboot has become a staple troubleshooting tool in Windows since the days of Windows 3.1. It cures many problems and is a breath of fresh air. There are many reasons why it fixes problems, but the main thing is that it updates all links, services and open tasks in the Windows core. A huge number of programs running on the computer, which can lead to freezing. A reboot may fix it.
2. Changing the mouse
If you are using USB mouse, disconnect it from the computer and connect it to another USB port. If you need to disable something else to free up space, do so. Just unplug anything that's not vital, and try to avoid unplugging your USB keyboard, although that's not that important.
Move the mouse to another USB port. If you move the mouse and it works, the problem is with the USB port. If the mouse still doesn't work, the problem is with the mouse. If the problem is with the mouse, try it on another computer. If it still doesn't work, replace the mouse. Then grab another USB mouse and try the same.
Use Windows Update
You can use Windows Update to check for updates in Windows 10. It can automatically detect your mouse driver. If this feature in your Windows 10 was configured to install updates automatically, you can ignore this method.
Check your mouse drivers
- Right-click the Windows Start button and select Device Manager.
- Select Mice and other pointing devices. If the item has a red circle or yellow triangle, there is a problem.
- Double-click other pointing devices and select your mouse.
- Right-click and select Update Driver.
- Select Find Disk automatically and let Windows find the best one.
If Windows finds a new driver and installs it, everything will be fine. If it says that you are already using the new driver, you have one more step to complete. Go to the mouse manufacturer's website and download the latest Windows 10 driver for your specific model mice. Install this and try again.
Hello dear readers.
Today I would like to talk about a tool that almost no computer can do without – a mouse. This equipment itself is simple. In almost 99% of cases it works without any problems. But sometimes some users still encounter problems. Due to the fact that the device is usually installed by the system itself, many do not know how to update the driver for the mouse - most often this is what helps restore functionality. I’ll say right away that this procedure is simple and does not require any serious knowledge.
A mouse driver for Windows 7 or any other version of the operating system is a small program that allows the Mouse manipulator to interact with the system. Timely updating increases performance, reduces response time and prevents possible failures. Using old or somehow damaged drivers leads to OS errors and even complete hardware failure. And installing the wrong ones can aggravate the whole situation.
Main problems and solutions()
If you encounter a situation where the mouse does not work, regardless of its manufacturer, you need to try a few simple movements to find out the reason, and then try to eliminate it:
Sometimes there are situations when the corresponding component is not in " Device Manager" Don't panic - let's look for it elsewhere:
Self-installation()
Sometimes there are situations when it was not possible to connect the equipment automatically. Then we try to download the driver to our computer and install it manually. Typically, this approach is needed for devices that are equipped with more than just two buttons and a wheel. In most cases, they are intended for games and performing some complex tasks.
Today, the most popular mouse manufacturer is A4tech, and therefore I will tell you using its example. In addition, it offers users keyboards, headphones and other related equipment. They even have full-fledged series, for example, fornication. X7 mice are especially popular.
Regardless of the model, go to official website of the manufacturer and find a link leading us to the accompanying software. After that, we select a driver based on the device model, operating system and its bit depth. Download the package and run it. Using the prompts, we install the component. Sometimes you need to reboot. It is worth noting that the same can be done with equipment from HP, Samsung and others.
Well, despite the fact that the manipulator " Mouse" is a simple device, it can still cause some problems. Their solution does not require any serious skills or knowledge.
Subscribe and I will share many more interesting things with you.
The point is that they meet different devices of this kind, so it is not surprising that each of them involves the use of certain measures and manipulations to configure its operating functions. In addition, there are several ways to install drivers on a mouse, however, they do not always help restore the functionality of the mouse, because the reason for its incorrect operation may lie in a banal breakdown, moreover, in the computer itself. Therefore, the first thing you should make sure of is whether the mouse really doesn’t work or whether it’s the PC’s fault. This is much easier to do than it might seem at first glance, because in order to make sure that your computer mouse is working properly, you just need to try connecting it to any other computer. If the mouse functions normally, then it is easy to guess that the main problem lies in your own computer.
In this case, you can try moving the mouse plug to another slot on the computer, since it very often happens that only one connector is intended for connecting a given device. If a “miracle” does not happen even after this manipulation, you need to check the availability of drivers, which is especially important when reinstalling the operating system. To do this, you need to insert the installation disk that came with the device into the drive and follow all the commands that will be displayed on the screen. If for some reason the disk with the mouse drivers was lost, you can download the installer on any network resource, using the name of the device model for these purposes. If even after successfully installing the drivers the mouse does not work, you need to check the operating system for conflicts, which very often arise when downloading and using new untested programs.
Meanwhile, cases when, due to this kind of conflict, the mouse software is simply blocked and stops functioning normally cannot be called rare. And in order to check the PC operating system for conflicting programs, you should shut down and start the device again with the mouse connected, but in safe mode. This method helps to identify malware, after which it can be completely removed through the "Start" menu (section "Control Panel"/"Uninstall a program", "Uninstall/Change a program" function). At the same time, you should not despair if, even after performing the recommended manipulations, the mouse still does not work, because the computer needs a complete update, which can be achieved by restarting the operating system, that is, turning off and on the device.
Incorrect operation of a computer mouse can easily be caused by its incorrect use, and in particular by connecting and disconnecting to the PC directly while it is running. This method of operation among programmers is often called “hot” and no wonder, because it can really render the device unusable, especially when it comes to using the PS/2 slot (the round connector with the image of a mouse). Moreover, it should be remembered that with this method of using the device, a short circuit may occur, in which the loss of the mouse will not be the worst consequence, since things will be much worse if the slots fail. If this situation occurs, then you should immediately shut down the computer, disconnect it from the network and carefully remove the mouse plug. After 5-10 minutes, you can reconnect the device and only then start the computer.
Wireless mouse drivers are usually directly related to the Bluetooth function, so if a problem is detected, you should check that they are installed correctly. In addition, we should not forget that the most common reason for the failure of a wireless mouse is the discharge of the batteries. It is not recommended to rule out mechanical damage to the device, which can be confirmed by connecting a computer mouse to another PC. Among other things, you should pay attention to the indication, because if the LED stops working, then the problem does not lie in the drivers at all, and certainly not in a conflict provoked by malware. If the mouse is wired, it would be a good idea to check the plug, whose terminals may have become bent as a result of improper use of the device.
Greetings to all!
Not long ago I observed a very interesting (even funny) picture: at work one guy, when his mouse stopped working, stood and didn’t know what to do - he didn’t even know how to turn off the PC... Meanwhile, I’ll tell you, many actions that users do with the mouse - can be done easily and quickly with the keyboard. I will even say more - the speed of work increases significantly!
By the way, I fixed the mouse for him quite quickly - that’s how, in fact, the topic of this article was born. Here I want to give some tips on what you can try to restore the mouse’s functionality...
By the way, I will assume that your mouse does not work at all - i.e. The pointer doesn't even move. Thus, in each step I will provide the buttons that need to be pressed on the keyboard to perform this or that action.
Problem #1 - the mouse pointer does not move at all
This is probably the worst thing that could happen. Since some users simply weren’t prepared for this at all :). Many people don’t even know how to enter the control panel in this case, or start a movie or music. We'll deal with it in order.
1. Checking wires and connectors
The first thing I recommend doing is checking the wires and connectors. Wires are often chewed by pets (cats, for example, love to do this), accidentally bent, etc. Many mice, when you connect them to a computer, begin to glow (the LED lights up inside). Pay attention to this.
Also check the USB port. After you have corrected the wires, try restarting your computer. By the way, some PCs also have ports on the front side of the system unit and on the back - try connecting the mouse to other USB ports.
In general, basic truths that many people neglect...
2. Battery check
This applies to wireless mice. Try either changing the battery or charging it, then check again.
3. Troubleshoot mouse problems using the wizard built into Windows
Windows OS has a special wizard that is specifically designed to search and automatic elimination various problems with the mouse. If the mouse's LED lights up after connecting it to the PC, but it still doesn't work, then you need to try using this tool in Windows (before buying a new mouse :)).
1) First, open the execute line: press the buttons simultaneously Win+R(or button Win, if you have Windows 7).
2) In the execute line, write the command Control and press Enter.
3) Next, press the button several times TAB (on the left of the keyboard, next to Caps Lock ). You can help yourself arrows . The task here is simple: you need to select the section “ Equipment and sound ". The screenshot below shows what the selected section looks like. After selection - just press the key Enter(this will open this section).
Control panel - equipment and sound.
5) Next using the buttons TAB and arrow highlight the mouse and then press the button combination Shift+F10 . Then you should see a properties window containing the coveted tab “ Troubleshooting "(see screenshot below). Actually, open it!
To open the same menu: select the mouse (TAB button), then press the Shift+F10 buttons.
By the way, after checking there may not be any instructions for you, but your problem will be fixed. Therefore, at the end of the check, click the finish button and restart your PC. Perhaps after a reboot everything will work...
4. Checking and updating the driver
It happens that Windows incorrectly detects the mouse and installs the “wrong driver” (or there was simply a driver conflict. By the way, before the mouse stopped working, did you not install any hardware? Perhaps you already know the answer?!) .
To determine if everything is ok with the driver, you need to open device Manager .
1) Press the buttons Win+R , then enter the command devmgmt.msc(screenshot below) and press Enter.
2) Must open "device Manager" . Pay attention to whether there are yellow exclamation marks next to various types of equipment (especially in front of the mouse).
3) To update the driver: simply by using arrow and TAB buttons highlight your device, then press the buttons Shift+F10- and select "update drivers"(screen below).
4) Next, choose automatic update and wait for Windows to check and install the drivers. By the way, if the update does not help, try removing the device (and the driver along with it), and then installing it again.
Perhaps you will find my article useful the best programs for auto-update:
5. Testing the mouse on another PC or laptop
The last thing I would recommend if you have a similar problem is to test the mouse on another PC or laptop. If she doesn’t make money there, there’s a high probability that it’s the end for her. No, you can try to get into it with a soldering iron, but what is called “ game - not worth the candle«.
Problem No. 2 - the mouse pointer freezes, moves quickly or slowly, jerkily
It happens that the mouse pointer seems to freeze for a while, and then continues to move (sometimes it just moves jerkily). This can happen for several reasons:
- : in this case, as a rule, the computer slows down in general, many applications do not open, etc. I described how to deal with CPU load in this article: ;
- system interrupts“work”, disrupting the stability of the PC (more on this in the link above);
- problems with hard drive, CD/DVD- the computer cannot read the data in any way (I think many have noticed this, especially when you remove the problematic media - and the PC seems to hang down). I think many people will find the link about assessing their condition useful. hard drive: ;
- some types of mice"demand" special settings: for example, gaming computer mouse http://price.ua/logitech/logitech_mx_master/catc288m1132289.html - may behave unstable if the checkbox is not unchecked increased accuracy pointer. In addition, you may need to install utilities included on the disk included with the mouse. (it’s better to install them all if problems are observed) . I also recommend going to the mouse settings and checking all the boxes.
How to check mouse settings?
Opening control Panel, then go to the section “ Equipment and sound". Then open the “Mouse” section (screen below).
- pointer speed: try changing it, often moving the mouse too fast will affect its accuracy;
- increased accuracy of pointer installation: Check or uncheck the box next to this item and check the mouse. Sometimes, this checkbox is a stumbling block;
- display mouse trail: If you enable this checkbox, you will see how the mouse moves on the screen. On the one hand, some users will even find it convenient (for example, you can find the pointer faster, or, if you are filming a video of the screen for someone, show how the pointer moves) , on the other hand, many people consider this setting to be the “brakes” of the mouse. In general, try it Turn on, turn off.
Mouse adapter: usb->ps/2
Problem No. 3 - double (triple) click works (or 1 button does not work)
This problem most often occurs in old mouse, which has already done a fair amount of work. And most often, I must note, this happens with the left mouse button - since the entire main load falls on it (even in games, even when working in Windows).
By the way, I already had a note on this topic on my blog, in which I advised how easy it is to get rid of this disease. It was about in a simple way: Swap the left and right buttons on the mouse. This is done quickly, especially if you have ever held a soldering iron in your hands before.
Replacing the right one with left button mice.
If you didn’t, there are two options: ask a neighbor or friend who does something like this; or go to the store for a new one...
By the way, as an option, you can disassemble the mouse button, then take out the copper plate, clean it and bend it. This is described in detail here (though the article is in English, but everything is clear from the pictures): http://www.overclockers.com/mouse-clicking-troubles-diy-repair/
PS
By the way, if your mouse periodically turns on and off (which, by the way, is also not uncommon) - 99% of the problem is in the wire, which periodically comes off and the connection is lost. Try securing it with tape (for example) - this way the mouse will serve you for many more years.
You can also get in with a soldering iron, having first cut off 5-10 cm of the wires in the “right” place (where the bend happened), but I won’t advise this, since for many users this procedure is more complicated than going to the store for a new mouse...
WITH advice about the new mouse. EIf you are a fan of newfangled shooters, strategies, action games, some modern one would suit you game Mouse . Extra buttons on the mouse body will help increase micro-control in the game and more effectively issue commands and control your characters. In addition, if one button “flies”, you can always transfer the function of one button to another (i.e., reassign the button (I wrote about this above in the article)).
Quite often, a typical user is faced with the problem of a malfunctioning mouse. There may be several reasons for this, and it can be difficult to determine a specific one why the computer does not see the mouse. This article discusses the most common problems and breakdowns that arise with “rodents” of different types. price categories And technical features. So let's get started!
Why the computer “does not see” the mouse: how to determine the cause and solve the problem
Malfunction of any input device can generally be attributed to one of three reasons:
- Broken USB port;
- The device itself is broken (in our case, the mouse);
- Device drivers are not installed or are not working correctly.
In addition to the above, there may be another reason. For example, in additional software or driver incompatibility. But first, let’s look at these three problems, because almost always they lead to the fact that the computer “does not see” the mouse.
USB port is faulty
Before talking about the failure of the mouse itself, it makes sense to check the USB port to which you connect it. Very often the mouse refuses to work because the port is physically broken. By the way, the same applies to the PS/2 port, which is used to connect older models to personal computers. So, first of all, let's check the connector itself.
Visual inspection of the connector
This is what a working USB port looks like
A working USB connector will work with other USB devices. So first of all, try connecting a flash drive or another mouse to it. If the computer “does not see” them either, then the port is broken or faulty.
First check for physical defects. To do this, carefully inspect the connector. It should look something like the photo above. Mainly check if the white strip is cracked (may be black or blue for USB 3.0). If possible, look deeper. You will see six golden contacts. The absence of any of them also indicates a breakdown.
If the USB port visually appears to be working properly, the reason may lie in the software.
Checking the USB port software connection in Windows and Linux
Since the computer does not “see” the mouse, it makes sense to check whether it “sees” the USB port itself. The easiest way to do this is through the BIOS. To enter the BIOS, you need to press a certain key (Del, F12, etc.) in the first few seconds after turning on the computer. You can usually see a prompt telling you which key to press.
Let's go to BIOS key Del
After entering the BIOS, find the menu item (moving using the arrow keys) “Integrated Peripherals” or “Advanced”. Enter it Enter key. On the screen that opens you will see the “USB Configuration” item. Enter it.
Setting up USB in BIOS
The “USB Functions” and “USB Controller” items must have the property. Otherwise, press Enter to switch mode.
Device Manager window
Now let's check USB drivers-ports. To do this in Windows, follow the path: Start -> Control Panel -> Hardware and Sound -> Device Manager. In the window that opens, find the “USB Controllers” item and double-click on it. The presence of a question mark next to any of the rows of the list indicates the absence of a driver. This means it needs to be installed. The driver may be on the disk that came with the motherboard or (for laptops) on the manufacturer’s website. If there are no signs, right-click on each item and select "Update Drivers".
You can check the connection and USB port drivers on Linux with the command “lspci | grep -i usb". Its result will be a list of USB ports, the number of rows of which should correspond to the number of available connectors on the device. For example:
00:03.0 USB Controller: Silicon Integrated Systems USB 1.1 Controller (rev 0f)
00:03.1 USB Controller: Silicon Integrated Systems USB 1.1 Controller (rev 0f)
00:03.3 USB Controller: Silicon Integrated Systems USB 2.0 Controller
So, if none of the above helped or did not occur, then the problem is still in the mouse itself.
Video: installing a USB driver
The mouse itself is broken
If everything is fine with the computer, you need to check the hardware and software of the mouse. Among the main hardware reasons for the malfunction of the input device are:
- Sensor malfunction;
- Broken cable or USB adapter;
Sensor malfunction
Very often the cause of a mouse not working is a broken sensor. It is quite easy to determine, but not always. Most modern optical mice the sensor lights up red. Just turn the mouse over (while it is connected to the computer) and check this fact.
Working sensor
But many manufacturers (especially laser “rodents”) make the sensor invisible, that is, without a characteristic glow. Then it is impossible to manually determine whether the sensor is working. In this case, move on to the next point.
What to do if the cable or USB adapter breaks
If you are using wired mouse, it makes sense to check the wire connecting the device and the computer. Strong bends can cause damage. In addition, check the USB output of the mouse itself (just as you checked the computer’s USB port earlier).
Adapter wireless mouse
If you use a wireless mouse, check its adapter in the same way. If it breaks, the adapter can be replaced with a new one. But only a service center employee can choose the right one. So it's better (and cheaper) to just buy a new mouse.
Problem with the software
If none of the causes of the hardware failure are identified, most likely the problem is in the software. Namely, in the drivers. First of all, if the mouse suddenly fails, restart your computer. Sometimes this helps, but not as often as I would like.
The main problems with driver operation can be classified as follows:
- The driver is not installed;
- The driver is not suitable for your device;
- The driver is out of date;
- Program conflict.
Driver not installed
Logitech Mouse Driver Window Example
The reason may be obvious, but not always. The fact is that not all manufacturers put a driver disc in the box with the mouse. If you don't have it, go to the official website of the mouse brand and look for the driver there. After installation, you may have special program to configure the mouse (as, for example, in the photo). Launch it and follow the internal instructions.
To check whether the mouse driver is installed on Windows, go to Device Manager (the transition process is described above). There, find the item “Mice and other pointing devices.” The absence of question marks indicates correct operation drivers. You can immediately update it, as we did earlier for USB ports. To see installed drivers on Linux, enter the command "lspci".
By the way, most manufacturers load a basic driver into the USB adapter or output, so you don't need to worry about installing it. In this context, we are talking more about special driver programs.
Not suitable for your device
If you downloaded the driver yourself, there is a high chance that it simply does not suit your device. In this case, it is better to remove it. If the mouse does not work either with or without a driver, contact support on the manufacturer’s website. They will help you choose what you need software.
It is likely that the driver version for your mouse is not compatible with your specific operating system. For example, older programs are not supported on Windows 10, or not all manufacturers produce drivers for Linux-like OSes. You can find out about compatibility on the manufacturer’s website or on the box with the mouse. IN in this case Only reinstalling the operating system or replacing the mouse will help. Remember that you can return the item to the store up to 14 days after purchase.
Video: installing the driver through the device manager
The driver is out of date
It's unlikely that old version The driver suddenly stopped working, but it is still possible. Just find the update on the manufacturer's website or simply reinstall the driver.
Program conflict
This problem quite often causes many programs to not work correctly. Its essence is that some applications may enter into a “conflict” - prevent each other from executing their code. A conflict most often occurs when two programs are similar. For example, if you installed additional software to control or configure your mouse, it may conflict with the main driver. As a result, the mouse stops working altogether.
On Windows, you can easily determine if there is a conflict. To do this, restart your computer in safe mode. Now click “Start” and place the cursor in the “Search programs and files” line. Type "msconfig" and press Enter.
msconfig utility window
On the "Services" tab, check the box next to the words "Do not display Microsoft services" Now uncheck all services in the main window. Restart your computer. If the problem is truly a program conflict, your mouse will work in this mode. Go back to "msconfig" and restore all the markings.
Knowing that the problem is a program conflict, you need to try to remove those applications that you installed recently. If you remember at what point the mouse stopped working, there will be no problems at all.
Video: how to determine what is missing in the software
Other problems
If none of the above helps, it is likely that your mouse is simply dirty. If you have been using it for a long time, take it to service center. It is not recommended to disassemble the mouse yourself, because most latest models have no obvious screws or fastenings.
It is worth noting that if you recently purchased a mouse, there is no need to try to fix it yourself. You can only make the situation worse. While it is under warranty, you have the right to demand assistance from the manufacturer. In addition, the work of a mouse specialist is usually not expensive. So, if in any doubt, it is better to contact the service center.
Computer mouse - precision instrument. Its operation directly depends on various parameters, including accuracy of use. Any mechanical damage often cause breakdowns, so be careful.
Note that most often problems with the mouse are associated with software part. Checking the system for viruses, as well as periodically cleaning out unnecessary “garbage” can help avoid malfunctions not only in the operation of the mouse, but also in the entire computer.
Modern mice are precise and durable. And yet one day the computer may not respond to mouse movement.
The computer does not see the mouse: causes and troubleshooting methods
USB port is faulty
The reasons for the USB port not working are similar for all PCs running Windows.
Saving on controllers won't do you any good! Use extra food- modern USB-Hubs come with a separate power adapter!
Make sure everything is intact
A port that has been used constantly or carelessly can also break.
Make sure that USB functions active and configured for maximum performanceFor computers Apple Mac the actions are simpler.
Mouse cable is faulty
Short circuit of two or more cable wires with each other, breakage of any of the wires. The USB interface is designed in such a way that all five “cores” - “+”, “-”, “data+” and “data-” and shielding - should not be broken. A break in any of these wires is guaranteed to lead to the inoperability of not only the mouse, but any device in general. It happens that due to the lack of a replacement for a damaged cable, a new mouse is required.
The mouse is damaged
Old-style mice, widespread in the 90s and the first half of the 2000s, were optical-mechanical: in addition to a light and photocell, controller and reader, they had a mechanical drive - a ball, rollers and a slot breaker. Now such mice have become rare - they have become purely optical.
This is what a disassembled mouse looks like Besides faulty cable, mouse malfunctions may be as follows:
Wireless mice are powered by one or two replaceable batteries or accumulators. The following may also be faulty:
If the boards and controllers break down, the mouse definitely needs to be replaced.
Problems with mouse operation at the software level
General information about driver problems
Incompatibility of chipset drivers after replacing the Windows version with a newer one (or, conversely, an older one) may result in a failure of mouse control. Since the mouse/touchpad/sensor driver is usually included with all modern operating systems except MS-DOS, main reason If the mouse fails, the USB driver is considered to be inoperative: this component is the “Universal Serial Bus Controller” and the “USB Root Hub”. Search the Internet for a version of the chipset driver that is suitable for the version of the operating system you are currently using. However, in Windows versions 8/8.1/10 all main chipset drivers are already components of the system - they do not need to be installed separately.
For Apple computers(e.g. MacBook) mouse and touchpad drivers are also included with MacOS - when updated MacOS versions from, say, Yosemite or El Capitan to Sierra problem The mouse only concerns the lack of computer performance in the latest version of MacOS. But wireless mice like Magic Mouse require separate settings- necessary for their work bluetooth driver for MacOS.
Yes, on Acer netbooks, recommended for working specifically with Windows 7, when Windows installation 8/8.1/10 there was a problem with the netbook hardware - the chipset driver versions for Windows 7 were not suitable: the sensor stopped working (the mouse pointer did not respond), the wireless connection disappeared network connection etc. The best way out was to ignore these outdated drivers- after removing them and restarting Windows, the missing devices worked normally again.
All this suggests that in latest versions operating systems, be it Windows or Mac, graphical shell developers took into account and supported program level Almost all function blocks and PC nodes. This is why timely updates are needed.
Diagnostics of USB ports on a Windows PC
To reset USB controllers found on a Windows PC or laptop, do the following.
Update the list of devices
Remove each one manuallyIf resetting and re-registering USB controllers after restarting Windows did not give anything, then the problem is somewhere else, for example, in the USB configuration.
Diagnose USB ports on a Mac
On MAC computers To regain control of the USB ports - and with them control of the mouse, reset the SMC (system management controller) parameters. For different models PC Mac way reset is different.
On a MacBook with no removable battery follow these steps.
On Mac laptops with a removable battery, do the following.
On Mac Pro, iMac and Mac mini
Diagnostics of a wireless mouse on a Mac computer
Bluetooth mice are widely used. The Apple branded mouse, Magic Mouse, is taken as an example. You also need another mouse that works via USB. To test the Bluetooth connection, do the following:
You need to remove and re-register the Bluetooth mouseAfter reconnecting, Magic Mouse should work again. If the problem recurs, it may be bluetooth device it works incorrectly. Reinstall the Bluetooth driver. If nothing helps, even “clean” MacOS installation- Maybe, bluetooth module or the Magic Mouse itself is faulty. Contact the Apple Service Center to resolve any problems.
Incorrect USB setup in Windows
Automatically turning off USB ports is one of the protective measures against excessive consumption of electricity to power the computer and against excessive overheating. Unused in this moment ports are suspended. Disable this in Windows Power Options.
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It is not advisable to put the USB port in inactive modeAlthough modern USB controllers supply power and control signals to the interface as soon as any device is connected, the port may not respond in time to the connection of a mouse. From failures in USB operation Neither Linux, nor Windows, nor MacOS are insured at all.
Checking USB controllers in Linux
operating room Linux system also allows you to manage USB ports on your PC. Supported different versions USB interface, including 2.0. For example, let's take a graphic Linux shell Gnome Ubuntu.
Enter the required commandsThe lspci command entered in Linux terminal, allows you to display USB devices. For example, let's take three USB controllers installed on a PC running Linux
root@localhost:~:# lspci grep -i usb
00:03.0 USB Controller: Silicon Integrated Systems USB 1.1 Controller (rev 0f)
00:03.1 USB Controller: Silicon Integrated Systems USB 1.1 Controller (rev 0f)
00:03.3 USB Controller: Silicon Integrated Systems USB 2.0 Controller
Now enter the lsmod command. For example, it will look like this:
root@localhost:~:# lsmod | egrep 'usb|hci|hid|mouse|Module'
Module Size Used by
hid_microsoft 3232 0 usbhid 32992 0
hid_microsoft,usb
hid ohci_hcd 24332 0
ssb 38464 1 ohci_hcd
ehci_hcd 34152 0
Be sure to check if your mouse is among the connected devices.
Other USB software glitches on any PC
Anything can disrupt the operation of USB ports - from incorrect installed drivers to viruses that launch extra copies system processes and overloading your computer's performance. One of the most protected operating systems from any Internet threats is MacOS.
Problems with the mouse on the tablet
Modern tablets Windows based and Android also support mouse operation via Bluetooth or via an OTG USB-microUSB adapter, to which both a classic mouse with a USB cable and a module from wireless mouse. After all, on a large, 10-inch screen, using a mouse along with a keyboard when installing the tablet on special stand already relevant.
For Windows tablets, follow roughly the same steps as on a Windows PC or laptop.
On Android tablets current version operating room Android systems must be system libraries, supporting tablet control with a mouse. If the pointer (or marker) does not appear on the display and there are no signs of controlling the tablet with a mouse, you may need to flash the Android system with official version to “custom” with replacement Android kernels or installation special application to control the tablet with the mouse.
As for the functionality of the microUSB ports, you can’t do without checking. First, check the OTG adapter itself - it is advisable to have at least two working adapters. If suspicion still falls on the microUSB port, connect a keyboard (possibly wireless), 3G/4G modem, flash drive, printer or something like that instead of a mouse. Try connecting two or three devices at once via a USB hub with external power supply. You will hardly notice that the microUSB port is faulty. In this case, you cannot do without specialists from a “mobile” or computer service center.
Video: how to fix a USB port on a laptop
Finding out why the mouse does not work is a task of quick wits, which, however, you can solve yourself, turning to specialists only in case of extreme necessity. You will succeed!
