The optical mouse does not work on the computer. The mouse on the computer does not work, but it lights up

Sometimes users encounter a problem when the mouse does not respond to clicks. Why might this happen? How is it proposed to deal with the task? What features and nuances of the process are recommended to pay attention to? Sometimes factors that are not at all related to information can influence the mouse. Users can immediately take faulty equipment to system administrators for diagnosis. This is a logical decision, but there is no need to rush. You can independently figure out why the mouse does not always respond to clicks, and even cope with problems without outside help.

Garbage

The first and fairly common cause of the phenomenon under study may be simple clogging of equipment. If the mouse does not respond well to clicking or does it only once in a while, it is recommended to check its cleanliness.

Clogging can be eliminated only with new equipment. If the device has been working for some time, then if there are problems with the mouse, you can clean the component. It's not that hard to do. The result will not be long in coming - after the user removes all the dirt accumulated under the buttons, the mouse will work at full capacity.

Malfunction

But this is only one option for the development of events. In fact, there are a lot of possible scenarios. Mouse not responding to clicks? It is likely that the equipment is faulty. Relevant for any devices - both new and those that have been working for some time.

It is recommended to take faulty equipment to a service center. There, the technicians will check the device and tell you whether it can be repaired. If yes, then you can leave the mouse at the service center until the problem is fixed. Otherwise, you will have to completely change the input device.

Functionality check

If a new mouse or a mouse that has already been cleaned of dirt and dust does not respond to clicks, you can check its functionality yourself. To do this, it is recommended to connect the device to another computer, install hardware drivers and make sure everything works.

This technique allows you to make visits to service centers with specific complaints. Also, with the help of such a check, you can often understand the sources of problems and failures. What other scenarios are possible? What should you pay attention to in this or that case?

Jacks and connectors

Mouse not responding to clicks? What to do? For starters, don't panic. This problem occurs among many users; often the source of the problem is a purely technical component; this does not pose any danger to the computer or operating system.

Alternatively, the cause of problems with the mouse may be a damaged connector. The socket to which the equipment is connected is damaged, as a result of which contact between the machine and the manipulator is established only once.

There is only one way out - connect the mouse to another socket. This is the only way to fix the problem. By the way, the connection connector on the device may also be damaged. In this situation, it is better to purchase a new mouse. After all, connectors are usually not repairable. Or after these manipulations they still break, and very quickly.

Drivers

What if the mouse does not respond to clicks or does it every once in a while? There are a lot of options for the development of events. It has already been said that often all problems are technical. But there are exceptions.

For example, the following layout is typical for gaming mice. It's all about the drivers. This software is responsible for recognizing devices in the operating system. An old version or the complete absence of these applications can lead to the fact that the mouse will work only once in a while. Or they will even find themselves among equipment unknown to the computer.

In this case, you just need to install drivers on your computer (usually they are included with mice) or update existing ones. After this, the operating system reboots. Is there any progress? Then you don't have to worry. The mouse still doesn't work fully? We need to look further for the source of the problem. There are still many alternatives.

Touchpad

Only laptop owners encounter this problem. Does the mouse not always respond to clicks or does not work at all, although there is a cursor? You can try to check the operation of the touchpad. If it functions normally, it is recommended to disable this component.

The thing is that some laptops and operating system builds do not support simultaneous operation of the touchpad and mouse. Therefore, a hardware conflict occurs. As a result, the mouse refuses to work normally.

As soon as the touchpad is disabled, the connected device will return to full functionality. And you can continue to use the mouse. By the way, you shouldn’t be surprised if the problem arose suddenly - no one is immune from this.

CPU

But if the mouse does not immediately respond to clicks, then the problem may be different. For example, slow response from information is sometimes due to high processor load.

Why does this phenomenon occur on computers? There are a lot of options. Among the most common are the following:

a large number of functioning programs;
the computer does not comply with the system requirements of the operating system;
viruses;
long-term operation of equipment without shutting down or rebooting;
lack of hard disk space for normal operation of the OS.

In any case, you need to provide the processor with unloading. It is recommended to close numerous programs running in the background and restart the machine. It's better to give her a few hours to rest. Next, the user must resume trying to connect the mouse. The problem should go away.

Viruses

Mouse not responding to clicks? A virus, as already mentioned, is the real cause of a problem with equipment. Any computer “infection” can lead to this phenomenon.

What to do in this case? We need to try to cure the computer. If the problem occurs on a laptop, the touchpad will help. With it you can easily control your computer and cursor. The anti-virus system will find and disinfect potentially dangerous files. If this fails, the user will be prompted to delete the document.

As a rule, when the cursor cannot be controlled at all, the computer is taken to a service center. There, the system will quickly be cured of all viruses without causing any damage to the owner’s data.

Incompatibility

If the mouse does not respond to clicks, you should pay attention to the system requirements. The thing is that all modern equipment has certain demands on the computer. Non-compliance with this makes the device impossible to operate. Or it will function unstably.

When an incompatibility with the operating system is detected, you can solve the problem in several ways. Either the user changes the OS or the connected equipment. The second option is most often encountered in practice. It is recommended that Windows 10 owners pay special attention to compatibility issues. A lot of equipment conflicts with this operating system. Therefore, there is no need to be surprised that Windows does not respond to mouse clicks.

What to do in this situation? It has already been said: either change the connected equipment, or change the operating system. What exactly to do? Everyone decides for themselves.

Power supply

This is the last reason why a mouse connected to a computer is not responding. It's all the fault of the power settings. This problem most often occurs on laptops.

As practice shows, after this the mouse works better. It's actually not that difficult. It is enough to go through all possible options. This is the only way to understand 100% what’s going on. There is also no need to rush into purchasing new equipment. It is likely that you can do without it.

If the user doubts his abilities, he can take the computer along with the faulty equipment to a service center. They will quickly help you not only diagnose, but also fix any computer problem. What exactly to do? The final decision always remains with the user!

Users often encounter problems that arise when working with a computer. One of these problems is the computer mouse stops working. What could be the cause of the malfunction will be discussed in the article.

Types of mice

Computer mice can be classified according to the following criteria.

Causes of problems

There are quite a few reasons why the cursor does not move and the computer mouse has stopped working, but they can be divided into two groups: hardware and software.

The hardware includes:

The software includes:

Problems related to the device driver.
Deliberate disabling of the mouse by malware.
Conflict between mouse utilities and other software.
Malfunctions of the operating system that created a chain of problems that led to the inoperability of the device.

Trouble-shooting

Before taking any serious troubleshooting steps, check:

Important! If the device is not recognized (device descriptor request failed) or your mouse is in the "Other devices" section, the solution to the problem is described in detail here.

Wired

If you have checked the software of the pointing device, and when connected, the cursor does not move or moves erratically, the problem is in the hardware of the device. To resolve:

Wireless with USB transmitter

If you have a wireless mouse connected to your PC via a transmitter, go through and read the publication about. Nothing helped? Try this:

Important! Software installed for another product (mouse, wireless keyboard, touchpad, sensor) may cause a conflict with the wireless mouse. We recommend uninstalling the utilities, restarting the computer and checking the operation of the manipulator.

Bluetooth

If you are using a Bluetooth-enabled pointing device and the cursor stops working:

Turn off, replace batteries and turn on the device.
Check the operation of the transceiver (restart it, connect another device to Bluetooth).
Check the driver for the Bluetooth transmitter.
If necessary, roll back to a previous version or reinstall the driver.

WiFi

If the Wi-Fi mouse cursor stops working or begins to “twitch”, the reason may be in the protocol that the router uses. This is because the device and router operate in the same 2.4 GHz band. To solve this problem without replacing the mouse:

Go to the router settings in the Wi-Fi section.
Change the protocol to 802.11g, and save the changes (the experiment was carried out on a D-Link Dir-615M).
Reboot the router and turn off/on the mouse.

Important! Changing the protocol is suitable if the Internet speed is not higher than 25 Mbit/s.

Touchpad

First of all, check if the touchpad on your laptop is enabled. We recommend that you read the information about setting up the touchpad on this page.

The touchpad can be disabled by software. Go to BIOS:

If turning it on does not help and everything is fine with the driver, then there is a hardware problem. It could be:

damage to the touch panel;
disconnecting the cable.

Advice! If you are confident in your abilities, you can check the fastening of the touchpad cable. It happens that during transportation it jumps out of the connector for connecting to the motherboard.

If the tips in this article did not help you identify the mouse connection problem, . Describe your problem in detail, we will try to find an answer together.

If the mouse is connected to the system unit via the PS/2 connector (the round socket on the rear panel, next to which there is sometimes a picture of a mouse), it cannot be connected and disconnected in a “hot” way, i.e. when the computer is turned on. A short circuit can occur, to which PS/2 ports are very sensitive.

If you see that the cursor does not move and the system does not respond to mouse keystrokes, turn off the computer using the keyboard. To open the Start menu, press Ctrl+Esc or Win. Use the Down Arrow and Enter keys to select the Shutdown command and confirm the shutdown request by pressing OK.

Disconnect the mouse wire from the port and carefully, being careful not to bend the electrode pins, connect it again - the problem may be a lack of contact. Turn on your computer. If the mouse works, it means you did everything right.

The USB ports are designed for hot plugging. However, if a mouse connected via USB does not work, still turn off the system unit before

If the problem persists, try the mouse on another computer. If the cursor moves and the keys work, the port on your system unit may be faulty or there are software problems.

To identify the source of the trouble, alternately connect known-good mice to the computer via PS/2 and USB ports. Usually you do not need to install special drivers - standard Windows utilities are also suitable. If not a single device works, there is most likely a software problem.

Using the Win keys, directional arrows, Tab and Enter, from the “Start” menu, go to the “Control Panel”, activate the “System” icon, in the “Hardware” tab, click “Device Manager”, then expand the “Mouse and other pointing devices” list . Use the combination Shift+F10 to call up the context menu and select the “Delete” command, then reboot. The system, having detected a new device, will reinstall the drivers for it.

If you connected new equipment or installed a new program, the cause may be a hardware conflict. Log into the system in safe mode when it boots in minimal configuration. To do this, restart your computer and press F8 after a short beep. In the boot mode menu, select “Safe Mode”. When the system asks you to continue working in this mode, answer “Yes”. If the mouse works fine, remove the new hardware and software. Boot into normal mode.

If your system has System Restore enabled, try selecting “Load Last Known Known Configuration” from the mode selection menu. The system will offer you several system restore points to download. Choose the one closest to the time when the problems started. If the attempt fails, try another date.

There is another way to enter system recovery mode. When rebooting, select the “Safe Mode” option, but answer “No” when asked by the program to continue working. You will then be prompted to select a restore point.

OS Windows has a built-in “Troubleshooter”. To launch it, go to the “Control Panel” using the keyboard and expand the “Mouse” icon. Go to the “Hardware” tab using Shift+Tab and click “Diagnostics”. To run diagnostics, use the “Next” button. To select an answer to the system questions, press Shift. Perhaps as a result, it will be possible to find out the reason for the inoperability.

If these methods do not help, check your computer for viruses. Download the free AVZ4 program and deploy it to a flash drive. Press Win+R and enter the command F:\AVZ4\avz.exe into the “Open” window, where F: is the name of the removable disk in the system. Start scanning.

If the mouse works but freezes from time to time, right-click on an empty space on the screen, select the “Properties” option and go to the “Options” tab. Click "Advanced" and select the "Diagnostics" tab. Move the Hardware Acceleration slider one notch to the left and confirm by clicking OK.

Regardless of what type of pointing device is used, sometimes problems may arise due to the fact that the mouse cursor does not move, but the mouse works. What are the reasons and how to eliminate the consequences of the problem, read on.

The mouse cursor does not move, but the mouse works: reasons

When starting to consider the reasons, we need to focus on dividing these devices by type. The easiest way to troubleshoot problems is when using standard devices connected to computers and laptops using a special plug or via USB ports.

In the case of wireless pointing devices or non-standard models intended for gaming, there may be many more reasons why the mouse buttons work but the cursor does not move.

However, some of the most common problems include the following:

surface contamination;
incorrect connection or switching on of the device;
incompatibility and other problems with the USB port;
incorrectly installed, missing or outdated drivers;
exposure to viruses.

The mouse cursor does not move, but the mouse works: what to do first?

In the simplest case, first you need to inspect the bottom surface of the device. If there are dirt on the underside, they must be removed. Very often, it is precisely because of this that it is impossible to perform any actions with moving the cursor on the screen.

In some cases, when the mouse cursor does not move but the mouse works, the problem may be due to a momentary software glitch. In this case, you can try to revive the mouse by simply rebooting the entire system. Please also note that if there is an inoperative device, the BIOS does not generate warning signals.

In the case of wireless devices, the problem that the mouse cursor does not move, but the mouse works, may be due to a dead battery. It needs to be replaced. Another reason is that the device is not turned on correctly. In many manipulators, in addition to turning on the special button or power slider on the bottom surface (on the back side), you also need to press the left mouse button (this also applies to sleep mode, which the manipulator goes into when the computer or laptop is turned off). For Bluetooth devices, make sure that the corresponding module is active. For Wi-Fi, you may sometimes need to log into your router and change the protocol to 802.11g.

Sometimes the reason the mouse cursor doesn't move but the mouse works may be because it's plugged into the wrong USB port. As a rule, any modern computer or laptop has several such connectors of the USB 2.0 and 3.0 standards. This also needs to be taken into account.

Finally, you can check the functionality of any type of device quite simply by connecting it to another computer terminal. If it works, then the problem is in the user's system. Otherwise, the main problem may be the drivers.

Changing the driver

For standard devices, the system installs drivers independently. But for some gaming mice, they are supplied complete with the manipulators themselves, and you need to install them manually. In such a situation, the drivers need to be reinstalled or updated. But what to do if the cursor doesn’t move?

This is where knowledge of entering commands and using the keyboard to switch between various functions, applications and sections of the system will come in handy. To quickly access the “Device Manager”, you need to use the console call “Run” (Win + R), in which the command devmgmt.msc is entered, after which movement in the manager itself is carried out using the arrow buttons and tabulator. You can also use the Start menu, opened with the Win key. Functions are called and confirmed by pressing buttons using the enter key, and the Esc key is sometimes used to cancel actions.

When reinstalling a driver, the system will need to specify its location (removable media or a folder on your hard drive) rather than using the recommended installation from the Windows database. Once driver integration is complete, it is advisable to reboot the system, although this is not always required.

Conclusion

It remains to be said that the cause should be looked for exclusively taking into account a certain type of device. But in most cases, if the mouse cursor does not move, but the mouse works, and the problem is not related to software failures or physical damage to the mouse itself (or damage to the connection cord), at least one of the above methods will restore the operation of the manipulator. Problems with viruses were not touched upon here, since every user should take care of security first.

A computer mouse is an ingenious device that was created almost in the middle of the last century. Without this simple thing, we would not be able to fully manage a computer and laptop, because there is simply no replacement for it as such. Therefore, when it stops working normally or simply “glitches”, it is necessary to somehow solve this problem. Today I will talk about why the mouse may not work and what actions need to be taken to revive it.

Causes of problems and their solutions

To understand whether the device really does not work or the problem lies with your computer, you need to connect it to another PC or laptop. If the mouse turns out to be fully functional, then try inserting it into another port on your main computer - it is known that USB ports often “glitch”, and rearranging the plug gives the result. If you have a PS/2 mouse, I recommend purchasing a special PS/2/USB adapter so that you can use the device via any USB port. The PS/2 connector itself may not be working, hence the problems.

The next step is to carefully look at the mouse, in particular at the LED. If it lights up, but the device does not want to work, then the problem is probably in the “software”. First, try just restarting your computer (and don’t laugh, this works in many cases) and if that doesn’t help, then try installing the driver specifically for your device. To do this, go to the manufacturer’s official website and download the necessary drivers.

In some cases, a problem may occur after installing this or that software - there is probably a conflict in the system, as a result of which the mouse stops responding to any actions. Often something similar happens when viruses get onto a computer. What to do in such situations? It is recommended to boot the computer in safe mode and check the functionality of the “rodent”. If it works, then we either remove the installed software or roll back the system to an earlier date. And of course, don’t forget to scan your PC for viruses.

Interestingly, users of PS/2 mice encounter this problem more often. Why? The fact is that the plug used in such devices is not ideal. It consists of many contacts (sort of pins) that tend to bend. For example, you removed the plug from the port and inserted it back, after which the mouse stopped working. Apparently, some of the pins are bent and need to be returned to their normal position. This can be done, for example, using the most ordinary tweezers or something sharp (even the most ordinary ballpoint pen may suit you). USB mice are completely free of this problem due to a much more thoughtful system.

Theoretically, the wire could be damaged. This rarely happens, since it is not subjected to strong mechanical stress. Still, pets often chew through the wire. So, we carefully examine it for external damage, and if you haven’t found any, then do the following: pick up the mouse and start moving the wire. If the indicator (LED) starts blinking at this moment, then, apparently, the problem is really in the wire. It will need to be replaced, although in most cases it will be cheaper to purchase a new rodent.

If you use a wireless mouse, then the most common cause of the problem is a dead battery, as well as a problem with the Bluetooth receiver driver.

Now let's move on to the buttons and wheel. When it comes to buttons, the failure of one or both of them is most often due to a mechanical problem. Theoretically, you can resolder the chip, but usually this is not economically viable - a new mouse costs the same amount, if not cheaper. But if the wheel gets stuck, then it makes sense to disassemble the device and clean it of dirt - hair and other “charms” get wrapped around the wheel, which interfere with its operation. Try cleaning the wheel, everything should return to normal.

Continuing the conversation about buttons, we cannot fail to mention that for additional buttons that are located on the sides of the mouse (they are usually used in games), it is necessary to install other drivers that come with the device. They can also be downloaded from the manufacturer’s website.

If the mouse still works, but not quite adequately, for example, jumps from side to side, then dirt may be to blame for this (in the case of ball mice this is, one might say, normal) and problems with settings. If in the first case it is enough to clean the device from dirt, then in the second you need to play with the settings. For example, try adjusting the sensitivity of your gadget. How to do it, I.

If problems with inoperability arise in games, or rather, the mouse does not work in a particular position, then the problem is 99% in the settings of the game itself.

What can't you do?

If you recently purchased a mouse that is under warranty and it stops working, do not try to repair it yourself - this may void your warranty.

You can damage the device if you try to repair it yourself without the necessary skills. Therefore, I recommend contacting specialists with such problems.

Finally, I will say that in most cases it is quite easy to solve the problem yourself; to do this, you just need to find the cause of the problem, which most often lies in the “software”. If you have any questions, please contact us.

What could be the reasons for the breakdown and their solutions?

If the keyboard doesn't work

Windows is loaded, but the keyboard does not respond to your commands. There are only two reasons, hardware and software. Moreover, the first one occurs much more often, and is solved by simply replacing faulty equipment.

Checking the keyboard

So this happened: cursor doesn't move, the system does not respond to key clicks. First, we determine the type of manipulator you are using. Let's see through which port - PS/2 or USB it is connected to your computer. In the first case, the mouse cannot be disconnected or connected using the so-called “hot method,” that is, while the computer is running, as there is a possibility of a short circuit.

What to do if the keyboard and mouse do not work at the same time?

Why doesn't the keyboard and mouse work on my laptop? - This is another, fairly common malfunction, which happens quite often in the event of an unexpected failure in a south bridge laptop.

Very often the south bridge burns out in such a way that absolutely everything in the computer works except these above-mentioned devices.

But sometimes it happens that the laptop stops turning on altogether, or stops responding to the power button, precisely when the same south bridge in it burns out.

Wipe the rubber with a dry cloth, and the keyboard itself can be wiped with a damp cloth.

When disassembling the keyboard, it is important for novice users not to forget where all the keys were. In order not to get confused about the location of the keys, you can find a photo on the Internet that will be identical to your keyboard. Also, when disassembling, you can put the keys on the table in the order they were or take a photo with your cell phone.

In case you need to update the driver, go to the Internet. On the manufacturer’s official website we find the downloads section, where we find the name of your device model. Download the installation file for your operating system, and then double-click to install.

Non-standard reasons

It's good if System Restore is activated in your Windows. With this option, you will be able to select a date when the mouse was working normally and restore the OS to that point. You can also try to find out the source of the problem using the “Troubleshooter” built into Windows. Go to the “Control Panel”, click on the “Mouse” icon, use the Shift+Tab combination to go to the “Hardware” tab and launch “Diagnostics”. Use the Shift key to select answer options for the questions asked by the system. If this does not help, check your computer for viruses.

Now you need to unscrew all the fasteners: that is, the screws.

Then very carefully remove the top part (along with the keys) and set it aside.

After this, we see the dirty surface of our keyboard film.

We take alcohol and a piece of cotton wool, begin to wipe the film, and at the same time clean out absolutely all “useless” minerals.

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If the keyboard does not work on a Windows 7 computer even after cleaning, then the problem is with the electronics!

Today it is impossible to imagine a modern person without a computer. We are happy when our “friend”, as the PC is called, works and does not create problems for us. For experienced users, fixing this or that problem is not difficult, but for beginners it is practically a disaster. Today we will try to solve one of them: “the mouse does not work on the computer.” Without it, the functioning of the computer is lost.

A manipulator (popularly simply a “mouse”) is necessary for comfortable PC control. It is much easier and more convenient to perform any operations with it than with just a keyboard. Ease of use - just one click on the right or left side of the key gives us the opportunity to execute all the necessary commands. And also the ability to switch between tasks and manage system processes.

In order not to complicate the work of beginners, you first need to eliminate the most popular and possible faults.

Reasons why the mouse does not work

1. Check the functionality of the mouse itself.

We reboot our PC - often not all processes start the first time.

Check its functionality on another computer.

If the model is wired (USB or PS/2), you need to check the integrity of the cable and plugs.

In the case of a wireless model, make sure the battery is charged.

If after these manipulations the “animal” does not work, then we proceed to the drivers.

2. Checking the availability and compliance of drivers.

They serve as a connecting bridge between the PC and the mouse. For further checking, if the mouse is not working, the buttons on the keyboard will always help: Tab, Win, shift + F10, arrows.

Go to " Control Panel" and select " device Manager».

Find the icon " Mouse and other pointing devices».

On the contrary, to the left we are looking for a small yellow triangle with an exclamation mark inside.

Click on it, our menu has expanded.

We'll see " HID - compatible mouse" Right-click and a menu will open that says “ Update driver».

Very often such a malfunction occurs, but it is not always possible to eliminate it using this method.

Then we do the following: we need to find drivers from the manufacturer ourselves, purely for our PC. In the search engine, we indicate the name of the company without the model, and add support. The official technical assistance website of this particular manufacturer will appear in the search results. You need to go and find the driver for the desired mouse model, download and install.

3. One of the mouse keys does not work.

Carefully disassemble the mouse and look inside.

The microphone (small button) may break off; if it cannot be repaired, we buy a new one.

Check to see if any debris has gotten under the buttons or onto the sensor (for optical models).

Mechanical failure of the pressing mechanism.

4. The mouse wheel does not function.

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A mouse is supplied with a personal computer; many people use a laptop or netbook on a panel that has a built-in mouse for work. For many users this is not very convenient and they have to buy a mouse separately and then connect it to their laptop.

It often happens that after connecting a mouse, the pointer on the screen does not move, although the indicator inside the mouse glows red. What to do if the mouse on the computer does not work, but lights up?

It is worth noting that the computer industry produces two types of mice.

Mice produced:

With wire;
Without wire.

Let's figure out how these types of devices included with the PC work.

The wireless mouse works through a Bluetooth device. Batteries are inserted into the mouse and it is connected using a Bluetooth program, which must first be installed on your computer.

Once connected to your device, the mouse is ready to use. But, if after connecting the mouse pointer does not move, then you just need to restart your PC.

This action is often enough for the mouse to start working. If it doesn't help, you should try the mouse on another computer. Perhaps the mouse simply does not work due to mechanical failure.

Perhaps the electronic components of the mouse have failed, perhaps a wire has fallen off somewhere, or a radio component has failed.

Also, the cause of the breakdown may be the lack of the required driver, then you need to go to the mouse manufacturer’s website, download the driver to your computer, and install it.

Viruses and conflicts

The next reason why the mouse on the computer does not work, but lights up, may be a virus; in this case, check your device with the installed antivirus.

Sometimes a problem occurs after installing a program and a conflict occurs between the installed program and the mouse drivers.

Remember when the mouse stopped working and uninstall the installed program or roll back the system to a working state.

But it also happens that the mouse stops working after reinstalling Windows. Perhaps the software simply does not see the connected device, then you should change the installed Windows to another OS.

Mouse with wire

Such a mouse should be tested on another computer to find out whether the device works or not. If the mouse is working, then you need to look for the cause of the problems on your computer.

The reason may be the absence of the necessary driver, a virus on the computer, or you installed downloaded software that caused a conflict between the computer and the mouse.

There is only one solution, if there is no driver, you need to download and install it, if this does not help, remember what program was installed on the device, after which the mouse stopped working. Find and remove software.

Mechanical problems

If the mouse refuses to work on other devices, then the cause may be a mechanical failure. Sometimes, after disconnecting the mouse from the computer, the plug contacts may become bent.

In this case, you need to return them to their original position and insert the plug into the port socket. This can be done using ordinary tweezers or another device, for example, a thin nail, a ballpoint pen, and so on.

Mice with a USB connector are more durable and do not have such an unpleasant feature; in this regard, they are more reliable.

Also, the cause of the problem may be the mouse wire; this happens rarely, but it happens if the wire was damaged by rodents or the wire was simply pinched by something heavy.

To do this, you need to pick up the connected mouse and start moving the wire. When you move the damaged wire, the mouse indicator will start blinking. If this happens, it means you need to change the wire or buy a new mouse.

Sometimes a breakdown occurs when the device is simply dirty. To do this, you need to disassemble the device, remove any dirt or hair that has gotten under the mouse wheel, and the device will start working normally. It happens that the mouse works, but somehow sluggishly, actions occur with a delay.

Your computer settings may be to blame for this, and you may need to try different mouse sensitivity settings.

The mouse on the computer does not work, but it lights up, the result

As you can see, all problems can be solved. And if your mouse breaks down, you need to calmly figure out the problem and try to solve it using various troubleshooting options.

In the overwhelming majority, the user can solve the problem on his own. Unless the computer itself has failed. Then you need to take it in for repairs and solve the problem that way.

Finally, one small but very important piece of advice will be given. If your mouse is under warranty repair, you do not need to disassemble such a device yourself, otherwise you risk not getting the mouse repaired and may be left without warranty repair.

Take the mouse to a warranty repair shop, where your mouse will be repaired and returned to working order. Enjoy your experience on your device.