My icloud apple id is blocked, what should I do? Apple ID is blocked. Causes, elimination and prevention of errors. How to create an Apple ID password from your computer

Many users " apple devices» are often faced with the impossibility enable iCloud due to its blocking, how to unblock iCloud easily and quickly?

Let's talk about all the true methods of restoring access.

Activation Lock. How it works?

Activation Lock- This unique system, which was created by Apple developers and first introduced in iOS 7.

the main objective new feature- level up user security.

The new service was supposed to become a pointless exercise.

As you know, all user data is constantly synchronized with cloud servers iCloud storage. This reduces the chance of loss user information.

You can rollback at any time installed firmware, upload files to the cloud.

Even if the user loses the device, phone data can be recovered using any PC or other iPhone.

You just need to log in to your iCloud website account.

Rice. 1 – iPhone activation

Activation Lock is just one of the features in iCloud. Its task is to check the activation status.

If a user loses his phone, he goes to the FindMyPhone service and with just one click of the mouse he locks his phone completely.

By the way, in our material you can read how to work with iCloud not only on portable devices:

Anyone who finds the device will not be able to simply pick it up and unlock it.

This can only be done by the owner of the phone or by special expensive and difficult to use services.

So, if you have lost your iPhone, Activation Lock will help you find and recover your data.

Appearance The Activation Lock service window service is shown in the figure below. To check whether the locking function is enabled, you must enter the IMEI code of your device.

It is indicated on the box, in the instructions or under the cover of the phone itself.

You may also be interested in:

Rice. 2 – window for checking the lock activation status

IMEI is a unique device identifier that allows you to determine whether the device you are using is genuine.

By dialing numbers you can find out about the country of origin of the phone, official supplier, model and other parameters.

If you don't find the IMEI, try entering your phone's serial number. It can be easily found on the first pages of the guide to obtaining a guarantee.

Then type the captcha in the second text field and click Continue.

If all data is entered correctly, a window will appear with brief information about the iPhone and the status of the activation function.

If it is turned off, it means that if you lose it, you will not be able to remotely lock your phone.

You can enable the function in the “Security” section of the main phone settings. After this, the corresponding lock key will appear on the FindMyPhone service page.

Rice. 3 – checking the status of the function

If the device is blocked, only the owner of the device can restore it. To do this, you must enter your Apple ID and password. Moreover, you can’t just take and enter any Apple ID.

Only the identifier to which the device is linked will work. If you suddenly forgot your Apple ID password, then...

Concepts of iCloud and Apple ID

Apple code ID is a unique user account number that is linked to the owner’s phone.

One ID can be used on several Apple gadgets at once.

Apple owners IDs get access to all related services and functions from the developer. Eg, cloud storage iCloud data.

Login to this service is also carried out using unique identifier.

Rice. 4 – iCloud login page

Common user problems

Trying to save money, users often purchase used devices.

Remember that any falsification of documents or boxes may be grounds for prosecution, so use this method only at your own peril and risk.

If you actually purchased an iPhone, Apple support will always help you restore the functionality of the phone.

To ensure that support immediately understands the nature of the problem, indicate the problem number as “Case 22153744” - write these words as the subject of the message.

The option of going to the support center can take a long time (sometimes up to one month). However, as a result you will receive a completely legal solution to the problem.

All functions of the phone will be restored, and you will be able to fully use the gadget.

Once support has disabled the phone lock, this information will be displayed on Activation service Lock.

After exchanging data with the server, your phone will be unlocked automatically.

To start work, you will need to restart the device and start it basic setup, as with the first purchase.

Paid services. How do they work and is it worth using them?

There are a lot of online services on the Internet that promise to unlock your iPhone.

90% of such sites are paid and require a lot of money to restore the functionality of the device.

You should not transfer your money to the first resource you come across that deals with unlocking. There are a lot of scammers in this area.

Before using any site, read reviews about it on Google or on thematic forums.

It’s also worth noting that if the service actually works, its functions will still be limited:

  • No third party site other than the official one Apple servers, do not recover the password for the previous owner's Apple ID;
  • Only some offline phone functions can be unlocked (listening to music, playing videos, viewing images)
  • Get access to use cellular network or the Internet using such services is impossible.

In iPhone and iPad, so ours was sitting on the shelf unused. The other day I took out a dusty tablet and tried to install Periscope, to which the store App Store issued a message about blocking account:

“Your account has been disabled. This Apple ID is disabled for security reasons. To reset your account, click – Reset.”

If you received the same notification, then the unlocking process is quite simple, of course, if you remember your backup E-mail (additionally specified during Apple registration ID) or answers to Control questions(which were also selected at the time of ID registration). In general, what to do? I press the “Reset” button and try to unlock the account, which for some reason was blocked for security reasons.

After clicking iPad buttons(or iPhone) redirects us to the Apple website, where it is suggested to change or reset Apple password ID, apparently this is necessary for unlocking. Enter your Apple ID in the box and click Next.


You can unlock and enable ID in two ways, knowing additional information. mailbox or by answering security questions correctly. I choose more quick way– Authentication by e-mail. Further.


A message with unlocking instructions has been sent. Now go to our mailbox, just don’t confuse it with the one you used in as Apple ID, you need to check an additional e-mail box, also called – Another emergency e-mail. Some users entered it not during registration, but during the forced procedure described here -. If you forgot your emergency email, then follow the link, maybe you will remember, if you didn’t register the Apple ID yourself (which is highly undesirable to do), then ask the person who helped you during registration.


In additional mailbox there is already a letter with a link to get started Apple unlock ID. Click the link – Reset password or unlock Apple ID.


Again we find ourselves on the Apple website, where it is suggested to simply Unlock, or reset the password and Unlock (without changing the previous password). We chose what is simpler, just – Unblock. Further.


Enter our password for Apple ID and click Next.

The account is unblocked. Apple ID is unlocked. You can now log in.


I'm trying to download the app on my iPad again. Now, instead of a message from a disabled account, the App Store asks you to enter payment information if you haven't tied payment card to Apple ID, then simply select – No, and click on the top right – Finish. Hooray! Applications are installed again and in iPad tablet and into the iPhone.

The Apple ID is the email address to which the device is associated. Lock with using Apple ID appeared on iOS version 7; with this feature, developers tried to protect users from possible device theft. In fact, conscientious citizens who bought an iPhone or iPad secondhand also suffered from this. You will learn about the methods you can use to unlock an ID and how to bypass Activation Lock in our article.

When your Apple ID is blocked, you may receive the following messages:

  • "This Apple ID account has been disabled for security reasons."
  • "We were unable to sign in because your account has been locked for security reasons."
  • "This Apple ID account has been locked for security reasons."

All of them indicate that you cannot access your phone until you restore your Apple ID.

This is what the message looks like iPhone lock

You can check if your device is locked on the official website: https://www.icloud.com/activationlock. The sequence of actions is as follows:

  1. Enter the IMEI or serial number of the phone in the text field (you can find out this data in the main settings in the “About this device” section).
  2. Then confirm that you are not a robot by entering the captcha (symbols from the picture or audio message).
  3. And click the "Continue" button.

Serial number iPhone/iPad can be found in the settings menu in the “About this device” section

The most common reasons for Apple ID blocking are:

  1. Incorrect password entry. If you enter incorrect data for authorization in the App Store several times in a row, iTunes Store or iCloud system is automatically blocked.
  2. Suspicious account activity. What do App Store administrators think could be considered suspicious activity? First of all, this concerns the owners " shared accounts", whose personal data is constantly changing. It may also raise suspicion frequent returns money for purchased applications or content, constant change of payment information and the use of different bank cards when paying.
  3. Breaking into. No matter how safe the product is Apple, there will always be a clever hacker who can bypass the security and gain access to account data. After hacking your ID, an attacker will also be able to find out your payment information, so if you have any suspicions that your account has been hacked, reset your password or contact technical support.
  4. User forgetfulness.

Solutions: how to unlock the device

If the account belongs to you

For those people who invent complex password and then forgets it, there standard methods password recovery. Go to appleid.apple.com and do one of the following:


If the account was not created by you

Via email


Via the support call center

Also, to unlock your Apple ID, you can contact the call center, where employees are ready to answer all your questions.

Service telephones Apple support in Russia:

  • +7 (495) 580–95–57
  • 8 800 333–51–73.

Opening hours: 09:00 to 21:00 Moscow time (Monday - Friday).

So that company employees can identify you as iPhone owner, you will need to answer a number of questions. When calling technical support, keep your purchase receipt nearby. This will be additional proof that the device really belongs to you.

Is it possible to bypass Activation Lock?

There is a method that is very popular on the Internet, everyone actively uses it. It is suitable for iOS 9 or 8. Although you can access your phone after these steps, some functions will not work. Therefore, this method is recommended to be used only in extreme cases.


Click Activation Help to complete unlinking your Apple ID

Now you can see the message: “You have successfully connected to the server.” Features such as user chat, social media, Internet, mail, maps, YouTube, video, audio, games and much more. But Newsstand and FaceTime, as well as phone calls, will no longer be available, effectively turning the iPhone into an iPad.

Video: how to bypass Activation Lock

How can you protect your ID from blocking and hacking?

If you bought an iPhone secondhand or on eBay from a scammer and forgot to check whether the device was unlinked from your old account, there is a chance that activation will be required after resetting or updating the phone. Only the owner can do this.

Before purchasing a device, you must check whether the previous user has deleted his data. To do this:

  1. Go to the menu “Settings” → “General” → “Reset”. Select “Erase content and settings” and confirm your actions. If, after these manipulations, a window for entering your Apple ID appears, it means that the settings of the previous owner are still in effect.
  2. Now ask the seller to enter your email and password, and then turn off Find My iPhone.
  3. After this, check again whether the window for entering your Apple ID appears, as in the first point.
  4. If the credentials request does not appear during the second reset, you can safely pick up the phone and use it.
By resetting the settings when purchasing a phone, you can make sure that it will not be blocked by scammers in the future

Unfortunately, despite all Apple's attempts to protect its users from hacking, incidents still occur. To avoid becoming a victim of a hacker, you should follow simple rules information security:

  • Use a complex password. Strong password must consist of letters of different case and also numbers and symbols (for example, Fg_9h-Ul3). The more sophisticated the password, the more difficult it will be for scammers to gain access to your credentials.
  • Change your passwords from time to time and use different authentication credentials for your account and email. The likelihood that you will be hacked through email, will decrease.
  • Don't save your information by default. bank card, enter this information only when purchasing directly from the App Store or iTunes Store.
  • Of course, do not give your account information to anyone.
  • Use two-step verification.

Stories of those who have encountered this problem

I had similar situation. I registered and entered security questions, as always, without thinking or writing down. Who even uses security questions in life? - I thought. At first everything was fine, and then I decided to deposit money into my account. I put $50 through Gift Garth. I buy the first application, but it writes to me: your account is new and to purchase the application you need to go through activation/confirmation. Answer the security questions! This is where I got stuck. I already deposited the money, but now I can’t do anything. So that's why I'm writing this! You say: “how to call Moscow?” I had to call directly to America, to the real state of California, and communicate in broken English with an Apple consultant so that he could help me figure out the issue! By the way, my conversation lasted 30 minutes! But the most interesting thing is, after numerous checks and reconciliations of emails, addresses and passwords with service messages through internal Apple channels, we came to find out my answers to the questions and... They could not do anything, since the answers were in Russian, and they said, we We do not and cannot read Russian (so sorry).
Only the next day I found out that there is an official representative office of Apple in Russia, I called there and they helped me reset the security questions.
After such a life lesson, I screenshotted the security questions and sent them to myself so that I would never lose them.
But this story happened a long time ago. Already four years ago.
And literally an hour ago I wanted to buy the application and the unfortunate message “This Apple ID account has been disabled for security reasons” was displayed. Fortunately, I am now armed and managed to restore everything at once.

farwaterbsg

https://www.drive2.ru/c/1321671

Can't unlock it at all. Unless you write in those. Apple support, show them the receipt about buying an iPhone/iPad and say why you don’t remember your password and your Apple ID is locked on the device.

https://forum.antichat.ru/threads/407522

I called Apple support in Moscow today. I waited on the line for a long time, but was able to connect with the operator.
These hackers removed my id from the Apple database and could not find it at all, while my iCloud did not work.
It’s a long story, I’ll just write that I’m very glad that I chose the security questions earlier and answered them. Only these questions and my answers to them helped me find and confirm that my id was mine. When I later logged into My Apple ID, I was simply stunned by the impudence of the hackers - they changed absolutely all the data that could be edited. Only the control questions failed (the answers to them are displayed as stars, not letters).
I strongly recommend to the owners Apple technology find time and choose security questions, answer them and remember these answers.

http://hlebopechka.ru/index.php?option=com_smf&Itemid=126&topic=413262.0

Be careful when buying an iPhone or iPad second-hand. If you have been hacked and attackers are trying to take advantage of the information received, change your credentials or contact support. Try not to save important data that could be used by hackers on your device. Compliance elementary rules Information security will help you avoid unpleasant situations.

A simple password and Apple ID gives users access to everything Apple apps. But a great opportunity to log into some servers is interrupted when you lose your password. Therefore, the question arises of how to restore it and continue working with Apple services. You can find out the answer to this question in this article.

How to create an Apple ID password?

Create Apple ID ID can be on a smartphone or on a PC. The procedures will be slightly different from each other, but the essence remains essentially the same.

So, in order to create an Apple ID on your smartphone, you first need to turn it on. After turning on the new phone, as a rule, a sign with the inscription "new" is displayed Apple data ID. But since the user does not have it yet, this item should be skipped and go to the smartphone’s desktop.

The next point is quite important, since it will determine whether the recording will be created, paid or free. So to create free recording need to go to app Store on iPhone and go to the “Top Charts” menu, which is located at the bottom of the application.

After clicking, various paid and free applications will open. The user needs to select any application he likes and click on the “Download” button below it. After downloading, the application will need to be installed on your smartphone. With these simple steps you can then easily register and create your own unique password, but without a credit card. For those who want to choose paid method registration, you need to select paid application and then register there.

Then there will be practically no difference between the two registrations and a user who logs in from a paid account will then be able to use the password for free offers.

After the program is downloaded, you need to open the “Create Apple ID” window. After clicking on this item, a menu will open where the user will be asked to select their country of residence.

Attention! For more convenient use In future applications, it is best to choose your country of residence, Russia, since if you choose another country, for example, Ukraine, the mode of use and the programs offered will be significantly limited.

The next menu will be about privacy terms and conditions. If the user agrees with them, then you just need to confirm and go to the next menu. It is dedicated to filling out user information.

So you will need to fill in the following information:

Email address, only a working one, since an account confirmation email will then be sent to it;

Password. It needs to be chosen as reliable and easy to remember, so that if it is lost, it can be easily recalled. The password consists of 8 characters, among which there must be at least one capital letter;

Security control questions. Answering them will then help the user recover the password;

Backup email. Here you can enter any email, since you will work with it quite rarely;

Date of Birth.


After filling out all these fields, the server redirects us to the application payment method. But since our application is free, a “no” option will appear at the bottom, which you will need to click on to register further.

Next you will need to fill out the greeting fields, full name, city, zip code and address. It is worth noting that all this data will need to be entered on English language, so you need to do it carefully and grammatically correct.

Attention! You will have to enter the index, so it is worth remembering that for Russia this is a six-digit number, and for Ukraine it is five-digit.

Therefore, in order not to fill out the registration fields again, you need to find out your index in advance.

When everything is filled out correctly, all you have to do is confirm your account by checking your email, where the letter will be sent after registration.

How to create an Apple ID password from a computer?

To create your account and unique password via your computer, iTunes must already be installed on your desktop. If you don’t have it yet, you should definitely download it, since it’s the only way to register.

After installing the program, you will need to log into it and go to the App Store item. In this application you need to find some free application and download it to your computer.

After downloading, the “Create Apple ID” window will appear, you need to click on it and then proceed to create an account. Then you need to traditionally fill out all the fields, as in the case of a smartphone.

Then go to your e-mail and click on the letter, where you will be asked to follow a link to further activate your account.

How to recover your Apple ID password?

There are often times when you need to go to old account, but the password has been lost and in order to gain access to the server again, you will have to create New Password.

The next step is to enter your Apple ID. This identifier is usually the previously specified email, but it can also be a backup email.

After entering the identifier, you will need to click on “continue” and, only then, select a method for resetting the old password and entering a new password.

Reset Old Password you can do this in the following ways:

Answer security questions. It was stated above that such questions are addressed when registering for the service, so when registering they must be taken seriously;

You can also reset your password via email. You need to click on the appropriate item and go to your email, where there will be a letter with instructions on how to reset your old password and create a new one;

If you are prompted to enter a recovery key, you must follow the instructions to reset your password using two-step verification, which can be found below.

Accordingly, after the old password is reset, the user will be able to log into the server with the new password, but may need to update the password in the smartphone settings.

As mentioned above, you can reset your password using two-factor authentication. So if it is enabled, then you can change the password from every application and device.

So, to recover your password from your smartphone, you will need to perform the following steps:

Make sure your smartphone has new iOS 11 or at least iOS 10, it will be problematic to restore in older versions;

Go to settings;

Click on “your name”, then go to the “Password and security” section and “Change password”.

For Mac computers, you need to do the following:

Let's go to apple menu, and then to the item “ System Settings" Then you need to click on the iCloud icon;

In the menu that opens, you need to select the item called “Account”;

Go to the “forgot password” item and follow the instructions that will help you recover your lost password;

Click on the “Security” section and “Reset Password”. It is worth noting that the computer may ask for the password that the user has set on the computer.

If you have problems with these password recovery methods, you can try changing your password using two-step verification.

How to change your Apple ID password?

To change your Apple ID password using two-step verification, you will need to go to home page Apple ID server and go to the “Forgot Apple ID or password” section. Then you need to enter your Apple ID and click on “Continue”. Then enter the key to restore two-step verification. This check is intended to improve the security of the device.

This function works after one or more trusted devices have been registered, for example, a phone that constantly receives SMS with four-digit verification codes. After registering such a device, each time you sign in to any Apple ID offering, you will need to confirm your sign in using this code.

So, to change your password you will need to indicate your number trusted device and wait for a message with a confirmation code to arrive. After entering the code, you will need to create a new password and select “Reset Password”.

As a result, you will be able to log in to your Apple ID with a new password and use it in the future.

How to unlock Apple ID?

This message may occur if you enter an incorrect password or receive incorrect answers to specific questions. As a rule, notifications about errors in answering questions are sent by email, and notifications about input incorrect password The account is blocked immediately.

To unlock your account, you need to make sure that you remember your password. Then you need to go to settings and iTunes, and click “Sign in”.

After logging in, a window will pop up stating that the account is blocked and an option called “Unblock account”. This can be done through mail or answering questions. You should receive an email asking you to reset your password. After clicking on the link, you will be asked to enter a new password.

All this can be done on a computer, and after entering a new password, the account will be unlocked.

Conclusion

As a result, we can say that changing the old password to a new one in Apple ID is not so difficult. The most important thing is to follow the instructions and enter passwords that have already been verified and are easy to remember.

Most likely you came to this page in the hope of finding a solution for iPhone unlocking. And it’s good... that you came to us. After all, the Internet is full of articles that not only mislead people, but at the same time try to impose dubious services on someone... What exactly do you mean by unblocking? After all, the word “ unlock"can be applied to the iPhone in different contexts. This could be a forgotten numeric password, or a block for a specific communication provider, or a block through iCloud (Find iPhone service). The listed types of blocking have nothing mutual friend with a friend, so in each case the actions should be correspondingly different. Today I will tell you how to unlock your iPhone in all of the above situations.

Why is your iPhone locked?

Let's stipulate once again that the iPhone can be considered locked by various reasons. The word itself blocked” can mean different iPhone status. But I’m just sure that many users, finding themselves alone with problematic device, trying to find a solution on the Internet for the query “ how to unlock iPhone“… It’s a pity that it’s at the very top Google results and Yandex on this moment there are sites that do not fully cover this topic... I hope this article will correct everything.

So, I have identified three cases in which you may need to unlock your iPhone. Here they are:

1 Forgotten numeric password for iPhone
2 Lock iPhone by operator mobile communications
3 iCloud Activation Lock activated

Decide which problem is closer to yours and move on to solving your problem.

1 – Forgotten numeric password for iPhone

A numeric password (4 or 6 digits) is set on the iPhone to protect your data. If the password was forgotten or initially unknown, then it is impossible to access the information on the iPhone. Remember the recent legal showdown between the FBI and Apple during the investigation into the San Bernardino massacre? Then Apple refused to provide the FBI with the means to unlock the terrorist's iPhone. Well, if the FBI can’t get to the data hidden behind a password, then neither can you. It follows that data from protected iPhone password it will no longer be possible to fish it out. Unless you made a backup copy in advance. Despite this, You can still unlock your iPhone. To do this, you will have to erase all data from the device.(including a numeric password). Again, there are several options. How to do this in the instructions below.

There are at least three paths that will lead to complete cleaning iPhone. First- at iTunes help(assuming this iPhone was previously synced with your computer). Second- through the Find iPhone service on icloud.com (provided that you have access to the account that is registered in this iPhone). Third— through recovery mode (there are no conditions). That's it the last way We will erase all information on the iPhone.

Step 1 Connect your iPhone with a cable to your computer and launch iTunes.

Step 2 Hard reboot your iPhone by holding down the HOME + POWER buttons at the same time. Do not release the buttons until iPhone screen The iTunes logo with a picture of the cable will not appear. This will indicate that recovery mode has been successfully activated on the iPhone.

Step 3 A window will appear on the computer screen asking you to restore/update the device. Select “ Restore” (Restore).

Step 4 iTunes program will start downloading the latest iOS version for your iPhone. On average, an iOS distribution takes up about 1.5 GB. If your Internet connection is slow, the download process may take a while. long time. If the wait time exceeds 15 minutes, the iPhone will exit recovery mode and you will have to repeat steps 2 and 3.

Once the restore process is complete, your iPhone will return to its out-of-the-box state and you will need to set it up again. If you have any left backup copy, there shouldn't be any problems at all.

2 – Lock iPhone by mobile operator

Now let's consider the situation when the iPhone is locked under specific operator mobile communications. Typically, such phones reach our market by gray schemes from America or European countries. In civilized countries, the majority of the population has long been using mobile communication services on a contract basis. Those. by paying a monthly amount, the client receives a certain tariff package. When concluding a contract, the client is usually offered mobile phone to choose from. This can be a free handset or for a nominal fee. Moreover, such phones are provided locked to a specific operator. Thus, people end up with conditionally cheap/free iPhones locked to AT&T or Verizon, which then end up on our market.

The problem is that such iPhones can only be unlocked by calling the mobile operator's support service. No letters to e-mail address They won’t get through the operator, so you don’t have to try. If you nevertheless decide to call the operator and request to unlock your iPhone, you will definitely be asked for the personal account of the executed contract and whether you are the owner of this account. If your answer to both questions is no, they will not be able to help you. The thing is that you can only unlock the iPhone after the contract has expired (usually 2 years).

How to unlock iPhone in such a situation? The answer is no way! Unlocking such devices is almost impossible. But there is a solution that will help you get around this blocking and will allow you to use your iPhone with any SIM card. This solution is called TurboSIM, and is an adapter (a thin board the size of nano sim), which you must put in the SIM tray of your phone along with the SIM card itself. At the moment, you can purchase TurboSIM from three main manufacturers: Jevey, R-Sim and Heicard. Detailed information You will find instructions for setting up TurboSIM on this website.

3 - How to unlock an iPhone with iCloud Activation Lock activated?

Another common type of lock that could happen to your iPhone is iCloud Activation Lock. The most common reason which leads to this type of blocking - data entry someone else's Apple ID in Settings - iCloud your iPhone. If you knew how many comments people leave under my articles complaining that some strangers (scammers) fraudulently blocked their phones by activating Lost Mode. Well, what can you do, as my father says - “ Everyone is the architect of their own happiness" You shouldn’t trust every person you meet on the Internet...

On the other hand, the iPhone could be locked after updating/restoring iOS firmware. This usually happens when the iPhone was not properly unlinked from the account. App recordings le ID of the previous owner.

There can be more than several types of manifestations of iCloud Activation Lock, so it’s impossible to fit them all into one article. In any case, there are not many ways to unlock an iPhone. Basically, all methods boil down to communicating with Apple support, but there are other steps that you can do yourself to unlock your iPhone.

Depending on your situation, read the articles at the link below:

In this article I tried to include three various reasons, which can lead to your iPhone being locked. They are in no way connected with each other and the actions in each case should be correspondingly different. If you haven't found the answer to your question, write in the comments what exactly brought you to this page. In one of next articles I'll tell you in more detail how to unlock an iPhone for use with any GSM operator and what nuances may arise when using Turbo SIM.