The computer does not see the mouse usb windows 7. The computer does not see the mouse: solutions. Incorrect USB setup in Windows

Oh these computers, there is always something to do. Back in the days when instead of the Internet there were BBS (Bulletin Board System), replacing the current chat rooms, social networks and file dumps, I said that you can give the computer all the time that you have. And now, with the widespread dominance of the Internet, this topic is even more relevant. And it’s also amazing how some seemingly elementary things, if you call a computer for help, take quite a lot of time. It was a saying. A fairy tale lies ahead.

Let's start from afar. As you all know, a computer without input devices such as a keyboard and mouse can have a touchscreen (and some also have a joystick) - a simple piece of hardware that buzzes and consumes electricity. I received a computer that needed to be looked at and slightly reanimated after a virus had started playing around there. I took a spare monitor from the shelf, connected a spare keyboard, a spare USB mouse (this is important), turned it on, climbed through the BIOS (basic input/output system) settings, loaded Windows and alas, the mouse turned off. I just worked in the BIOS, the pointer moved like crazy, but after loading Windows it doesn’t work. What the heck?

We know that there are at least two common types of mice (computer), differing in connection connector. These are PS/2 and USB. If the first option is used primarily on desktop computers, then the second can be used everywhere, even connected to modern smartphones. And what’s important is that the USB connector can be turned on and off in “hot” mode, i.e. when the computer is turned on, but if you have a PS/2 connector, it’s better not to risk it, as it may simply burn out. It is better to turn off the computer and then connect and disconnect connectors. Old computers had two PS/2 connectors of different colors. Green is for the mouse and purple for the keyboard. Now there may be just one, or even none.

Let's go back to my computer. The symptoms are as follows: The mouse is completely working, it works until the operating system boots, it works all the time on another computer, i.e. it's a Windows thing. The USB port also works, if you connect a keyboard or flash drive to it, then everything is fine. Another USB mouse also does not work. But the PS/2 mouse functions perfectly. When connected to another USB connector, the system writes that a device has been found, the driver is being installed, the driver is installed successfully, but the mouse also does not work.

We look at devices through the device manager. In it we are interested in Mice and other pointing devices. If we don’t see our mouse in the tab, then there is a problem with the driver*. And another problem is that USB mice are so standard that a special driver is not needed and is already in the list of standard ones. We connect the mouse, we see that something new has appeared in the section HID devices, therefore the mouse is recognized not as a mouse, but as something else. At the same time, it makes absolutely no difference which USB port the mouse is plugged into. It won't work. To correct the situation, you must manually change the driver on the HID device. From the HID device context menu, select Update drivers->Search and install drivers manually->Select from installed drivers ->HID compatible mouse

After this, the USB mouse appears in the list of mice and starts working. Even after disconnecting and reconnecting and restarting the computer.

*Driver is a program that allows you to directly control the device in the operating system. Since the operating system does not know about all the variety of devices, for full operation, device manufacturers release a driver, which becomes an intermediate layer between the device and the operating system. If the device is standard, then a special driver is not needed; it is already included in the operating system.

Modern mice are precise and durable. And yet one day the computer may not respond to mouse movement.

The computer does not see the mouse: causes and troubleshooting methods

USB port is faulty

The reasons for the USB port not working are similar for all PCs running Windows.

For Apple Mac computers, the steps are simpler.

Make sure the USB port is working. Insert your working mouse or flash drive into the USB socket. The flash drive will blink - it means the USB port is working, if not - it is damaged. If the USB port works, do the following.
Check your MacOS system for viruses. If you find software problems, reinstall MacOS and check your PC for viruses.
Reinstall USB drivers for MacOS. Apple PCs must come with chipset drivers. You can find them on apple.com.
If the USB port malfunctions, contact an Apple service center - unlike other computers, Mac PCs are quite difficult to disassemble, so it’s better not to risk it yourself. It may happen that not only the USB port is faulty, but also the south bridge of the computer’s main board.
If the USB port turns out to have nothing to do with it, most likely the mouse itself is not working. Buy a new Apple mouse or similar.

Mouse cable is faulty

Short circuit of two or more cable wires with each other, breakage of any of the wires. The USB interface is designed in such a way that all five “cores” - “+”, “-”, “data+” and “data-” and shielding - should not be broken. A break in any of these wires is guaranteed to lead to the inoperability of not only the mouse, but any device in general. It happens that due to the lack of a replacement for a damaged cable, a new mouse is required.

The mouse is damaged

Old-style mice, widespread in the 90s and the first half of the 2000s, were optical-mechanical: in addition to a light and photocell, controller and reader, they had a mechanical drive - a ball, rollers and a slot breaker. Now such mice have become rare - they have become purely optical.

This is what a disassembled mouse looks like

In addition to a faulty cable, mouse malfunctions may include the following:

The main board (controller, reader, light and photocells) does not work;
the lens is dirty or scratched (rare, but it happens);
the wheel control unit is faulty;
the buttons are faulty (the mouse pointer moves on the screen, but commands from the buttons and the wheel - it also has a third button - do not go through).

Wireless mice are powered by one or two replaceable batteries or accumulators. The following may also be faulty:

clamping contacts (if poor quality, they may oxidize or rust);
power wires;
a wireless module that provides communication with a USB device (it can be several times smaller than a flash drive);
batteries (expired - replace them) or rechargeable batteries (discharged, need to be charged).

If the boards and controllers break down, the mouse definitely needs to be replaced.

Problems with mouse operation at the software level

General information about driver problems

Incompatibility of chipset drivers after replacing the Windows version with a newer one (or, conversely, an older one) may result in a failure of mouse control. Since the mouse/touchpad/touch driver is usually included in all modern operating systems except MS-DOS, the main cause of mouse failure is considered to be a malfunction of the USB driver: this component is the “Universal Serial Bus Controller” and “USB Root Hub”. Search the Internet for a version of the chipset driver that is suitable for the version of the operating system you are currently using. However, in versions of Windows 8/8.1/10, all the main chipset drivers are already components of the system - they do not need to be installed separately.

For Apple computers (for example, MacBook), mouse and touchpad drivers are also included in MacOS - when upgrading a version of MacOS, say, from Yosemite or El Capitan to Sierra, the mouse problem is only related to the lack of computer performance in the latest version of MacOS. But wireless mice like Magic Mouse require separate settings - they require a Bluetooth driver for MacOS to work.

Thus, on Acer netbooks recommended for working specifically with Windows 7, when installing Windows 8/8.1/10, there was a problem with the netbook hardware - the chipset driver versions for Windows 7 were not suitable: the sensor stopped working (the mouse pointer did not respond), the wireless network disappeared connection, etc. The best solution was to ignore these outdated drivers - after removing them and restarting Windows, the missing devices worked fine again.

All this suggests that in the latest versions of operating systems, be it Windows or Mac, graphical shell developers have taken into account and supported almost all functional blocks and components of the PC at the software level. This is why timely updates are needed.

Diagnostics of USB ports on a Windows PC

To reset USB controllers found on a Windows PC or laptop, do the following.

If resetting and re-registering USB controllers after restarting Windows did not give anything, then the problem is somewhere else, for example, in the USB configuration.

Diagnose USB ports on a Mac

On MAC computers, to regain control of the USB ports - and with them mouse control, reset the SMC (system management controller) settings. The reset method is different for different Mac PC models.

On a MacBook with a non-removable battery, follow these steps.

Turn off your PC.
Connect the MagSafe or USB-C power adapter to the power supply and to the PC.
Press the key combination on your keyboard: Shift+Control+Option (left) and the power button.
Release all keys and the power button.
Turn on your PC.

On Mac laptops with a removable battery, do the following:

Turn off your PC, disconnect the MagSafe adapter from the PC, and remove the battery.
Hold power for a few seconds.
Connect the battery and MagSafe adapter and turn on the PC.

On Mac Pro, iMac and Mac mini

Turn off your PC
Unplug the power cord, wait 15 seconds, then plug the cord back in.
Wait another 5 seconds and turn on the PC.

Diagnostics of a wireless mouse on a Mac computer

Bluetooth mice are widely used. The Apple branded mouse, Magic Mouse, is taken as an example. You also need another mouse that works via USB. To test the Bluetooth connection, do the following:

After reconnecting, Magic Mouse should work again. If the problem persists, the Bluetooth device may not be working correctly. Reinstall the Bluetooth driver. If nothing helps, even a “clean” installation of MacOS - perhaps the Bluetooth module or the Magic Mouse itself is faulty. Contact the Apple Service Center to resolve any problems.

Incorrect USB setup in Windows

Automatically turning off USB ports is one of the protective measures against excessive consumption of electricity to power the computer and against excessive overheating. Ports that are not currently in use are suspended. Disable this in Windows Power Options.

Although modern USB controllers supply power and control signals to the interface as soon as any device is connected, the port may not respond in time to the connection of a mouse. Neither Linux, nor Windows, nor MacOS are immune from USB malfunctions.

Checking USB controllers in Linux

The Linux operating system also allows you to manage USB ports on your PC. Different versions of the USB interface are supported, including 2.0. For example, let's take the Linux Gnome Ubuntu graphical shell.

The lspci command entered in the Linux terminal allows you to display USB devices. For example, let's take three USB controllers installed on a PC running Linux

:~:# lspci grep -i usb

00:03.0 USB Controller: Silicon Integrated Systems USB 1.1 Controller (rev 0f)

00:03.1 USB Controller: Silicon Integrated Systems USB 1.1 Controller (rev 0f)

00:03.3 USB Controller: Silicon Integrated Systems USB 2.0 Controller

Now enter the lsmod command. For example, it will look like this:

Module Size Used by

hid_microsoft 3232 0 usbhid 32992 0

hid_microsoft,usb

hid ohci_hcd 24332 0

ssb 38464 1 ohci_hcd

ehci_hcd 34152 0

Be sure to check if your mouse is among the connected devices.

Other USB software glitches on any PC

Anything can disrupt the operation of USB ports - from incorrectly installed drivers to viruses that launch extra copies of system processes and overload the computer's performance. One of the most protected operating systems from any Internet threats is MacOS.

Problems with the mouse on the tablet

Modern tablets based on Windows and Android also support mouse operation via Bluetooth or via an OTG USB-microUSB adapter, to which both a classic mouse with a USB cable and a module from a wireless mouse can be connected. After all, on a large 10-inch screen, using a mouse along with a keyboard when installing the tablet on a special stand is already relevant.

For Windows tablets, follow roughly the same steps as on a Windows PC or laptop.

On Android tablets, the current version of the Android operating system must have system libraries that support mouse control of the tablet. If the pointer (or marker) does not appear on the display and there are no signs of controlling the tablet with a mouse, you may need to flash the Android system from the official version to a “custom” one, replacing the Android kernel, or install a special application for controlling the tablet with the mouse.

As for the functionality of the microUSB ports, you can’t do without checking. First, check the OTG adapter itself - it is advisable to have at least two working adapters. If suspicion still falls on the microUSB port, connect a keyboard (possibly wireless), 3G/4G modem, flash drive, printer or something like that instead of a mouse. Try connecting two or three devices at once via a USB hub with external power. You will hardly notice that the microUSB port is faulty. In this case, you cannot do without specialists from a “mobile” or computer service center.

Video: how to fix a USB port on a laptop

Finding out why the mouse does not work is a task of quick wits, which, however, you can solve yourself, turning to specialists only in case of extreme necessity. You will succeed!

A computer mouse is an integral device in the system. Some people experience situations where the mouse either starts to work poorly or fails altogether, but in Windows this thing is very necessary. I think many people have wondered, is it possible to somehow fix the mouse, or simply fix problems in the system due to which it does not work? Of course it is possible, and now we will try to resolve this issue.

If the mouse does not respond to any actions at all, many people immediately run to the store for a new one, although others solve this problem on their own, which leads to long-term service of the manipulator.

Many of you probably know that there are several types of connecting a manipulator to a computer or laptop - PS/2, USB, Bluetooth and Wi-Fi. Thus, the first two are wired manipulators, and the second two are wireless. Each one may have its own problem.

Recommendations for troubleshooting problems for all manipulators

What should I do if the mouse still works, but is unstable, for example, it turns off and then turns on again?

When connecting the manipulator via USB, you should take a different USB cable. If the operating system on your computer has been installed for a very long time and has not been updated, then this may cause unstable operation of the manipulator; it is also possible that many other manipulators were connected to the computer, resulting in a conflict between the drivers.

Try connecting the mouse to a connector on another computer and if everything works well, then the problem is in the USB controller.

You can try to reinstall the mouse driver using the keyboard; to do this, press the Win+R combination and enter the command mmc devmgmt.msc .

We are in the device manager. Now you need to press a key Tab so that you can navigate using the arrows. Scroll down with the arrow to the point "Mice and other pointing devices" To expand the list, press the right arrow.

Move to the desired device and press Enter, a window will open where you need to hold down the Ctrl and Shift keys, and then press the Tab key to move to the tab "Driver", after that just press the button "Tab" and move to the button "Delete". Press Enter and confirm the action.

Restart your computer or laptop, and then reinsert the mouse, the driver should be reinstalled and, perhaps, everything will work.

What to do if the manipulator cursor does not stand still?

This is not such a difficult problem; perhaps the sensor is clogged with dirt, dust, or something is stuck and prevents the cursor from pointing at objects normally. I advise you to completely wipe the mouse, starting with the sensor.

The next problem is that the buttons on the manipulator almost do not respond when pressed, what should I do?

Here the problem is already related to the mouse itself, that is, at the hardware level. It is possible that the button or buttons failed due to too much pressing, or you pressed them so hard that they failed due to your fault. There is a possibility that dirt got inside and this prevents the button from functioning normally, you will have to disassemble the mouse and take a look. If no dirt is found, then most likely the microbutton needs to be replaced, which requires appropriate knowledge.

Several individual problems for manipulators

If you have a wired paddle, then common causes of failure are related to a wire that is kinked or broken. Inspect the cable carefully for damage.

What to do if your wireless mouse doesn't work? If these types of manipulators run on batteries, then it is quite possible that they have run out. Replace them. If the problem is not related to nutrition, then you will have to look for the problem yourself. Some of the types of problems described above may also apply to wireless paddles.

Another disadvantage of wireless pointing devices is that they can conflict with similar frequencies of other devices, it can be anything - a smartphone, tablet, TV, refrigerator, router, etc.

The biggest problem with computer mice is that many of them are not shockproof; if you drop your mouse a couple of times, don’t be surprised that it breaks down or doesn’t work well. Not every manufacturer uses high-quality parts to make a manipulator, so treat things with care.

This article can end here. If you have any questions, don’t hesitate to ask them.

http://site/wp-content/uploads/2016/07/ne-rabotaet-mysh-4.jpghttp://site/wp-content/uploads/2016/07/ne-rabotaet-mysh-4-150x150.jpg 2017-07-22T16:35:14+00:00 EvilSin225 Problems The wireless mouse does not work, the mouse does not work, the mouse does not work on the laptop, the mouse has stopped workingA computer mouse is an integral device in the system. Some people experience situations where the mouse either starts to work poorly or fails altogether, but in Windows this thing is very necessary. I think many people have wondered if it is possible to somehow fix the mouse, or simply fix problems in the system due to which it...EvilSin225 Andrey Terekhov Administrator Computer techologies

It happens that when you turn on your computer, you suddenly notice that the mouse does not respond to your movements. This can happen with both a wired USB and a wireless mouse. Usually, the reasons for this are similar cases and are already known to many specialists. Therefore, we will look at all the most popular reasons why the computer does not see the mouse and will present in the article several solutions that should definitely help you.

Reasons causing the problem when the computer does not recognize the mouse

First of all, your task is to determine whether your reasons for a non-working mouse are primitive.

Ways to solve a problem with a USB mouse

If the problem occurs with a mouse that is connected via a USB port and the computer does not see it when turned on:

Disconnect the mouse's USB connector from the computer panel and turn off the computer. Disconnect it from the network and press the power button on the computer for a few seconds - this way you will completely clear the computer modules of charges, primarily the motherboard.
Now turn on your computer and connect your mouse after Windows starts. The mouse should work.

Now let's fix the problem with the USB mouse using . This method is appropriate when the system does not recognize such a device in the device manager of your PC. To open the device manager, right-click on the “My Computer” icon and select the appropriate item or through the command line WIN + R and enter the command “Devmgmt.msc” and press Enter.

You will find the device in the body of the list, it will look like “USB Controllers” or “Other Devices” (“Unknown Device”). If it appears as an unidentified device in your list, then you need to right-click on it and select “Update drivers.” In this case, the system automatically finds the necessary drivers on the network and installs them without your intervention. After this installation, you can use a working mouse.

If there is an exclamation mark next to our mouse in the task manager:

Physical damage due to which the computer does not see the mouse

If used carelessly, even a USB connector can become unusable. Check the contacts on the port and in the mouse connector; they may be damaged, bent, or worn out. Although the USB connector is very wear-resistant, it could still break with active use, and the contacts could also become loose. In this case, you need to contact a service to replace the USB ports on the motherboard or purchase a new one.

The mouse cable may also suffer from any kind of damage that leads to broken wires inside the cable. There are cases where they are chewed by domestic animals. In this case, the system will notify you with the message “Unable to connect to the USB port” or. The USB cable has 5 cores, which are not so easy to reconnect together. This is probably the easiest place to buy a new mouse. If the model is expensive, the service can save it.

In addition to the wire, damage can also occur in the mouse body itself.

Main faults inside the case:

The surface of the lens is dirty and scratched.
Buttons don't work. The arrow runs across the monitor, but click commands are not executed.
The main board, reader, photocells, etc. are faulty.
The wheel control controller is faulty. In this case, it is not possible to scroll pages up and down.
Front USB ports are unreliable. When several ports are connected to the same microcontroller board. It happens that inexperienced users connect several 4G modems and printers to such ports at the same time - if a failure does not happen, it will definitely happen. Modems will often lose the cellular network and periodically drop the connection. The same will happen with the printer; it will slow down in every possible way, stopping without finishing the document. The USB mouse may not be recognized by the system. As you may have guessed, you need to distribute the equipment across all USB ports of the computer, including on the back panel.

In wireless mice:

USB 3.0 laptop does not see mouse

Laptops running operating system 8.1 often encounter the “USB device is not recognized” error. To prevent this problem? It is necessary to change the power supply circuit of the laptop.

Problems with the mouse on different devices and versions of Windows

After reinstalling Windows, chipset driver incompatibility may cause the mouse to fail to function. Each operating system includes drivers for the sensor, mouse, and touchpad, except MS-DOS. A common cause of mouse failure is a non-working USB driver, component - “Serial Bus Controller” and “Root Hub”. You need to find on the Internet the version of the chipset that is suitable for the version of Windows OS that you currently have installed. Although for versions 8.1/10 the main drivers are already provided as system components, it is not necessary to install them separately.

ACER netbooks, which are provided with Windows 7 by the manufacturer, when installing versions above, a problem appeared - the mouse did not work. The problem was in the netbook hardware - the Windows 7 chipset drivers were not suitable and the following problems arose: the wireless network connection disappeared, the sensor did not work, the mouse did not work (the pointer stood in one place). The problem was solved by removing the drivers and restarting the operating system. Devices and equipment were working normally again.

Installing Windows 7 is a simple and streamlined process, but it is far from ideal. Therefore, situations may arise when the installation wizard simply does not see certain computer devices, preventing the user from normally completing the started procedure. And if you have such difficulties, read the contents.

Windows 7 installation does not see USB mouse and keyboard (we solve the problem with BIOS settings)

If your Windows 7 installation does not see a mouse or other input device, the first thing to do is check the USB ports into which these peripheral devices are inserted.

Blue ports (USB3.0) can not supported master, and therefore you should at least during installation move the equipment to the gray ports ( USB 2.0 ).

In most cases the problem will be resolved. Otherwise, do the following in order: actions inBIOS(later in the article, these actions will be described step by step):

Disable(Intel) "xHCI Mode » in the tab « Advanced » ;
Try a different item value "USB Legacy Support" ;
Reset BIOS.

It is not necessary to do all three steps at once.
Check the functionality of your mouse and keyboard after each step, starting from the first. First you need to go into the BIOS. More details on how to login BIOS on different devices (desktop computers or different brands of laptops) you can look in this article: how to enter the BIOS. Restart your computer and at the motherboard logo, enter « Setup Menu » by pressing the key F1 (F2, F12, Delete- depending on BIOS). Now let's get started:

Step 1 – disable (Intel) xHCI Mode

You can find this option in the tab « Advanced » on the menu BIOS.

Let's go to « Advanced » , navigating with arrows on the keyboard;
Change the mode to « Disabled » in point « xHCI Mode » ;

Figure 1. Set xHCI Mode to Disabled.

Save settings by going to the tab « Exit » and selecting " Exit Saving Changes »;
We check the mouse and keyboard and try to install the OS again.

The first action helps in the vast majority of cases. Move on to the next heading if:

Line « xHCI Mode » absent;
Execution of item « Action 1» did not give any result.

Step 2 – switch USB Legacy Support mode

Unlike described above, the option « USB Legacy Support" available for editing on the vast majority of systems.

It is also located mainly in the tab « Advanced » . We need to change the mode of this function to the opposite ( "Enabled" on « "Disabled" or vice versa).

Figure 2. Changing the USB Legacy Support value.
Do not forget save changes in the tab « Exit » by selecting the option " Exit Saving Changes ", the computer will restart automatically.

We check our devices by running the Windows installation again. If the peripheral still doesn't work, you should try reset motherboard settings.

Step 3 – reset the BIOS (if the previous steps do not help)

To return the BIOS to factory settings, you must:

Go to tab « Exit » (usually follows Boot);
Select the item " Load Setup (Optimal) Defaults » → confirm the action by pressing « Yes " The computer will restart.

These steps have a high chance of helping you solve your USB mouse and keyboard problem. Otherwise, you should check the peripherals for hardware failures on another computer. Also try connecting other devices.

Solving a problem when using a PS/2 keyboard and mouse

Failures in these devices occur quite rarely and are mainly associated with BIOS and hardware failures. Before you do the following Necessarily Turn off the computer's power. This precaution is due to the fact that the ports PS/2 It is highly recommended not to touch it while the system is running. If you are using standard PS/2 periphery, you should:

Check and clean the connector/port of the keyboard and mouse from various types of dirt;
Try similar USB equipment;
Swap the mouse and keyboard connectors;
Update the motherboard BIOS to the latest version.

If all of the above doesn't help, try using another copy Windows 7. Lack of support PS/2 devices may be due to the fact that a particular assembly does not contain, in fact, outdated drivers for these devices (they can be cut from the final image).

The computer does not see the bootable USB flash drive and/or other USB devices when installing Windows 7

The solution to this problem is quite simple in most cases. And before you start delving into this chapter, you need to do the following: If the installationWindowsdoes not seeUSBdevicesat all, please contact . It provides some general steps to resolve the most common problems.

Windows 7 Setup Wizard does not see the hard drive (SSD) or asks for drivers

Before you begin performing actions that affect the software, you need to make sure that the drives are working and the computer settings are correct. Note. Next actions are also relevant forSSD. If in the window for selecting a disk to install absent the desired “hard drive” (hard drive), try first:

Check HDD/SSD cables and mounts;
Disable extra drives, leaving only the one on which the OS will be installed;
Switch mode « SATA Mode » With « AHCI » on « IDE » (any other available);

Let's take a closer lookthirdparagraph. To do this you need:

Turn off computer;
Enter BIOS (or « Setup Menu » ), by pressing the button F1 (F2, F12, Delete) immediately after turning on the computer at the stage when the logo of your motherboard manufacturer is displayed on the screen;
Using the arrows, find the item in the menu « Configure SATA as » or « SATA Configuration / Mode » (depending on your BIOS);
Change mode « AHCI » on « IDE » or « RAID » ;

Figure 3. Set the value IDE for the Configure SATA as line.

Save settings by selecting the item « Exit Saving Changes » in the tab « Exit » . The computer will restart with the changed configuration.

Now you can try the installation again. Continue to the next chapter if:

The OS installation still does not see your HDD or SSD;
Mode « SATA Mode » has already been posted on « IDE » .

Manual installation of HDD or SSD drivers

It is recommended that you move on to this chapter after fully familiarizing yourself with the previous one. This will help eliminate unnecessary actions.
In most cases, the installation image already contains software for many drive controllers (SATA drivers). However, if the board model of your computer/laptop is quite recent (or, conversely, old), drivers may simply be missing.

Therefore, we need to “specify” them ourselves at the stage of selecting the system disk. The following instructions will describe this process in more detail. Let's get started.

STEP 1 – Find the required software.
Download drivers from the website of the manufacturer of your laptop or motherboard. First of all, we focus on files that include one or more examples of words: INF, SATA, RAID, RST.

STEP 2 – unpack and reset to media with the OS image.
Unzip the downloaded file into a separate folder → copy it to any location on the installation flash drive.
note that the drivers we need must not contain executable ". exe" files. Will only fit unpacked(such drivers usually include the following folders: amd, x64 , as well as many . inf files).
STEP 3 – specify the required software in the disk selection window.
Insert the flash drive into the computer → we reach the disk selection stage for installation. Here you need to find a button(or "Review" ) and click on it.

An explorer will open in which you need to specify the required driver .
Figure 4. Select the desired folder with the driver.
The hard drive (SSD) will be detected if the appropriate drivers are selected. Now you can continue the process by selecting the SSD disk that appears.

The drivers are installed and the drive is displayed. However, the wizard does not see or does not allow you to select the desired section

In this case try remove markup HDD/SSD directly in the window disk selection. Attention! The following actions lead to formatting drive and, consequently, to complete loss of data. Make sure that all your important files are saved on a separate drive.To do this you need:

Press the button "Disk Setup" at the disk selection stage;
"Delete" all available partitions to begin installation on unallocated space
Check the integrity of the OS image on the installation disk;
Re-write the image to another disk at the minimum speed;
Use flash drive(preferably USB version 2.0) instead of a CD;
Make sure the drive is working: check the connection, power supply contacts, functionality of the motor and drive.

The above steps will help solve your problem. Otherwise resetBIOS and try a different OS image/build.

Also, in extremely rare cases, reinstalling the driver for the DVD drive can help. Detailed information can be found in the “” chapter, and drivers for the drive can be found on the manufacturer’s website.

Conclusion

If none of the above methods help, try looking for the problem in the computer components (on your own or with the help of a specialist).

Quite often, a typical user is faced with the problem of a malfunctioning mouse. There may be several reasons for this, and it can be difficult to determine a specific one why the computer does not see the mouse. This article discusses the most common problems and breakdowns that arise with “rodents” of different price categories and technical features. So let's get started!

Why the computer “does not see” the mouse: how to determine the cause and solve the problem

The failure of any input device can generally be attributed to one of three reasons:

Broken USB port;
The device itself is broken (in our case, the mouse);
Device drivers are not installed or are not working correctly.

In addition to the above, there may be another reason. For example, in additional software or driver incompatibility. But first, let’s look at these three problems, because almost always they lead to the fact that the computer “does not see” the mouse.