Megafon how to find out why a number is blocked. Extremely useful information about unique "PUK" codes. Is it worth contacting the nearest Megafon offices for help?

The SIM card may be blocked by various reasons, both conscious and unexpected for the subscriber. Often users take this step voluntarily when they are going on a long trip or lose their phone. If a gadget is lost, timely blocking of the card will not allow a third party to use it, which is especially important if the device is configured automatic login to your personal account in which you are provided full access to manipulate the account.

Another reason why a Sim was blocked could be too much negative balance. Well in mandatory the card will stop functioning if an incorrect PIN code or PUK code is entered several times in a row. This algorithm for protecting Megafon clients always works and is highly reliable. The provider simply cannot know whether an inattentive owner or an attacker is performing root actions with the SIM card, so it sharply stops repeated attempts to enter personal unlock keys at random.

After reading the material in this article, you will learn how to unlock a Megafon SIM card and what to do in a given situation to avoid incorrect actions that are typical for inexperienced subscribers.

Before we begin our review of ways to activate a blocked card, let us clarify one very important nuance. If a Megafon SIM card is not used for more than six months, the provider has the right to sell it again mobile number. Thus, a card that has been lying on the shelf for 6 months may already de jure belong to another user, and it is impossible to get this number back!

Methods for activating a blocked Megafon card

As already mentioned, there are several ways to get a blocked SIM card back to work. Some methods are multifunctional and allow you to bypass the blocking, regardless of the reasons for its activation. Some methods are narrowly targeted and applicable only in certain situations. The schemes we described are suitable for solving the problem of how to unblock a Megafon number in the following circumstances:

the SIM card was blocked by the subscriber's decision;
non-use of the number for a long period;
significant debt for the provider’s services;
blocking as a result of errors in entering the PIN or PUK code.

Let us recall that the PIN code (PIN) and PUK code (PAK or PUK) are digital passwords that provide complete safety SIM, they are printed in the accompanying documents and are provided only to the owner of the number. The PIN code contains 4-8 digits, is entered every time the gadget is turned off and on, and can be changed at the user’s discretion. The PAK code is a factory unlocking key that cannot be changed. It will definitely be needed if the subscriber entered the PIN incorrectly 3 times and blocked the card. Then the user has the right to 10 attempts to enter the PKK to activate the card again.

If all these attempts are unsuccessful, the SIM card is blocked forever, but it is possible to purchase another Megafon package and transfer the previous number to it.

To unambiguously solve the question of how to unlock a Megafon SIM card, you can use the following approaches.

Use the functionality of your Personal Account

The proprietary self-service service provides the ability to independently block a number due to loss (theft) of the phone, leaving for a long time, etc. (up to 180 days). In your personal account, there is a “blocking” option in the “blocking current number” section. The reverse unlocking procedure is implemented using the same principle.

If it is impossible to use a SIM card when performing actions, you can log into the online service using your phone number as a login, and enter the PUK code instead of a password. Let us remind you once again that digital password The PUK is always contained in the accompanying documentation that comes with the SIM card.

Many people are interested in how to find out the reason for blocking phone number at the initiative of the provider. Often this action by the operator is associated with the formation of too much debt on the subscriber’s account. In your personal account you can always quickly view your balance and top up your account in a convenient way. If the reason for the suspension of the card was precisely non-payment of services mobile communications, after replenishing the account, the SIM card is activated automatically.

Contact Megafon customer support center

This method is universal. The provider's contact center is specially created to solve subscriber problems. Therefore, feel free to call 88003330500 and voice your problem. In this case, the call center specialist must provide the required telephone number, the reason for blocking it and your passport details. Thus, the provider uniquely identifies the subscriber to whom the SIM card is registered and is ready to provide comprehensive assistance.

Visit the nearest operator's office

This approach is in many ways similar to calling the customer support center, but involves live communication with a consultant. In this regard, a personal conversation is more effective, since it allows the specialist to better understand the essence of the problem, even in a situation where the user cannot constructively explain the reasons for blocking the SIM card. If there is the slightest opportunity to reactivate the number, the office employee will definitely take advantage of it.

When going to the Megafon salon, you should take your passport with you to confirm your rights to own the card.

Unlocking a SIM card without a PAC code

We already said that 10 unsuccessful attempts entering the PUK code turns the card into a useless piece of plastic. This digital identifier must be indicated in the documentation and also duplicated on the polymer plate to which the new card is attached. Documents and this functional part of the packaging are subject to long-term storage. But still, if the circumstances are such that the PUK is lost and there is no way to activate the SIM card using the factory unlock key, under no circumstances enter the numbers at random. In such a situation, you need to call the contact center 88003330500 and contact the operator. In closed client base Megaphone stored detailed information about telephone numbers, including PUK card codes.

It is important to remember that when you ask a Megafon employee how to unlock a card, and ask for fundamental help in changing the phone number settings, be prepared to provide the passport details of the subscriber to whom the SIM card is registered.

What to do if the SIM card does not work? There are many reasons for blocking a SIM card. To figure out how to unblock Megafon numbers, you need to understand why the card might have been blocked. An established cause-and-effect relationship will help quickly resolve the dilemma that has arisen.

Help: before you puzzle yourself with the problem of how to unlock a SIM card, it is recommended to remember the last time the subscriber used the number. If the period is more than 6 months, most likely the phone number is registered to another subscriber and unlocking the SIM card is impossible.

What can cause a SIM card to be blocked?

There are several possible situations in which a user or operator blocks a number:

Insufficient funds in the account.
Complete cessation of use of services for a period of more than 90 days.
Debt for using services cellular communication.
Lost card.
Self-blocking for personal reasons.
Incorrect PIN and PUK code entry.

The first case is the simplest. When you top up your balance, the block may be removed, after which you can use Megafon’s services again. The rest require a more detailed approach to how to unlock a SIM card.

How to unlock a SIM card. Reactivation methods

Regardless of the situation that has resulted in the SIM card being blocked, there are only four ways to solve the problem:

1st method. Contact the employees of the Megafon communication salon. If your old Megafon SIM card is blocked or the SIM card is lost, you can contact the Megafon salon operator. In the case of old map you need to be prepared that the number will not be recoverable. Due to loss, the operator will soon replace the SIM card. When visiting a point of sale, you must first make sure that the owner’s passport is with you.

2nd method. Personal Area. On the Internet it is not difficult to find the personal account of the cellular operator Megafon. Comprehensive information on how to unlock a SIM card is available there. Often the user resorts to the service " Voluntary blocking" This is very convenient if the client leaves the country or just on indefinite time There is no longer any need to operate the number. Here the owner simply sets the parameters for reactivation immediately during the blocking process. When the need arises to restore access to this communication services ahead of schedule, the operator recommends activating the number through your personal account. First, in the “Settings” section, find “Number blocking”, and then remove it. If the subscriber is not registered in your personal account, then you can use the PUK code when logging in. PUK is a sequence of numbers that is displayed on the documentation received when purchasing a SIM card. It is also written on the plastic carrier of the SIM card with an erasable layer, next to the PIN code.

3rd method. Call technical support 0500. If it is not possible to use the Internet and solve the problem via a personal account, a support specialist will answer the question of how to prematurely unlock a Megafon SIM card after blocking it yourself. The consultant will ask for passport details of a citizen of the Russian Federation to confirm ownership of the card and will provide comprehensive advice. To contact a call center operator, you can dial 0500, press “0”, or stay on the line waiting to speak with a specialist.

4th method. PUK code. It happens that the card is blocked due to an incorrectly entered PIN code; you can find the PUK code in the documentation provided when purchasing the SIM and enter it in the required field.

How to unlock a SIM card without a PUK code?

The mobile operator has provided for all possible situations. Often a user asks Megafon how to unlock a SIM card. Situations are very common when the owner of a communication device forgets the PIN code. After three unsuccessful attempts, it becomes necessary to search for the PUK code. It often happens that the SIM card documentation is lost and the user cannot use it if necessary. There is no need to despair. One easy call to service contact center A megaphone will help correct the misunderstanding. You just need to take the SIM card owner’s passport and dial a simple number subscriber service. The operator will dictate a personal code. However, if the customer has already used 10 entry attempts, the number will remain disabled forever.

How to unlock a SIM card in a Megafon mobile operator modem?

To understand how to unlock a Megafon SIM card in a modem, you need to have access to the Internet and follow a few simple steps:

go to device manager on your computer;
open the “Modem” section, find your own device, click;
The “Properties” item will be displayed on the screen. Select the “Diagnostics” section and click “Query”;
IMEI will be indicated at the bottom of the window;
Using the Internet, find a program for generating IMEI codes and install it;
when starting the program, enter the found code in the specified field and click “Start”;
when “Unlock” appears, you need to rewrite it;
insert the SIM card into the device and enter the received unlock code.

This method is suitable for changing a card if the previous one is blocked or there is a need to replace the current one.
In the era information technologies it is impossible to remain without help. Helpful instructions Call center consultants, managers in communication stores, and Internet sources can provide information. Ways great amount. Something will definitely help.

Has your SIM card been blocked and you don't know what to do with it? Do you have a question - how to unlock a SIM card? Each Megafon user has the opportunity to restore a blocked card without registering a new phone number.

First, you need to determine the reason for blocking the card, after which, follow the steps below simple algorithm actions, you will be able to make calls and send messages as before.

There are a number of reasons why a Megafon card may be blocked:

Very often this happens when the client enters the PIN code incorrectly three times or loses the SIM card.
Customers can block a SIM card on their own if, for example, the phone is stolen or the subscriber has gone abroad for a long time.
Another reason for blocking a card is its prolonged inactivity. If the subscriber has not used the phone for 6 months, the number will be automatically blocked by the operator. From this moment on, the client has 10 days to unblock the card. Otherwise, his contract will be terminated and the phone number will be put up for sale again. In order to avoid similar situations, it is recommended to sometimes insert a SIM card into the phone and make calls.
At physical damage the card may also be blocked.
Please remember that numbers with negative balance On account. At the same time, you cannot make outgoing calls, but you still have the ability to receive calls.
In the latter case, you just need to top up your account, after which the card will be unblocked.

Methods for remote number recovery

If you have not used the number for more than 6 months and it has been put up for sale, you still have the opportunity to restore it before it is transferred for use to another subscriber. However, in the case when your phone number already has a new owner, you have one last option - call your old number and ask the subscriber to sell it to you.

If the 6-month period has not yet expired, but the card is still blocked, you must call the Subscriber Support Center at 8-800-333-05-00. The operator will try to explain to you what actions need to be taken to unblock the number. Calls to operator within boundaries Russian Federation free. If you call to this number from another country, your account will be charged for roaming charges.

You can also contact the service call center by short number 0500. In order for you to be connected directly to the operator, you must press the number “0”. You must remember that the Call Center operator may request confirmation of your identity, so in this situation you must have the appropriate document with you during the call.

Another way self unlocking Megafon card is to use the Service Guide self-service system. On the site you will be asked to enter the name of the region in which you registered the blocked card, as well as your phone number and PUK1 code. Once you log in, you can easily activate your blocked SIM card.

Other ways to unlock a Megafon SIM card

If none of the above mentioned methods suits you, you need to take with you a blocked SIM card, a passport of a citizen of the Russian Federation and contact one of the company’s offices. The consultant will definitely answer your questions and do everything possible to help with the problem that has arisen.

If you are a subscriber of the Moscow branch of Megafon, subject to personal presence and a document confirming your identity, you can replace a lost SIM card, while keeping old number phone. To do this, you also need to contact the Megafon office and fill out a form.

A similar service is also possible for legal entities. At the same time, the algorithm for restoring a SIM card looks the same: you can fill out a form on the website (after which the courier will contact you) or contact the Megafon office in person with an identity document. This service is available for all Megafon tariffs.

Card replacement cost

Delivery new card carried out within 5-7 days free of charge within the Moscow Ring Road, and within the nearest Moscow region the cost of replacing the card is 200 rubles. You also have the opportunity to order urgent delivery of a duplicate card, the cost of which will be 400 rubles.

Sometimes troubles occur in which the SIM card is lost or damaged. Most often this happens due to the loss of the phone, but there are other cases. But losing a phone, despite its cost, is usually not the most a big problem. What’s much worse is that many friends and acquaintances already know this number, and calling everyone and giving out a new one can be very difficult. Sometimes, blocking a SIM card can be voluntary, for example, when leaving the country for a long time in order to save money.
One way or another, after blocking, losing or damaging the SIM card, you need to contact the Megafon office for help.

How to unlock a SIM card on Megafon?

Megafon provides a card restoration service with only one limitation: if more than six months have passed since deactivation or loss, the contract will be terminated. What does it mean that your number will be included to the list of those available for connection and, perhaps, will go to one of the new subscribers. Even if a lot of time has passed since the blocking, you have a chance to get your number back, but it decreases every day after the waiting period has expired.

If you have a very IMPORTANT or URGENT question, ask!!!

How to unblock a number on the Megafon network?

To restore a SIM card for which the waiting period has not expired, it is not necessary to go to the Megafon office. Of course, the card must be with you and be in good working order. Just call the number “88003330500” and wait for the operator to respond. Once you state the problem, they will tell you what to do next. The call itself will be free within Russia.
You can also call single number“0500” and, by pressing the “0” key in the autoinformer, communicate with the operator on duty. The procedure will be the same as in the previous case.
When contacting the Megafon office, it is enough to have an ID card with you. Later a short time The SIM card will be activated or a new one will be created with the same.

How to unlock a modem on Megafon?

If you are using a Megafon modem, but decide to temporarily block it, then the recovery procedure will be slightly different.
You need to go to computer properties (click right click to “My Computer” and in the context menu, the “Properties” line), then the “hardware” tab, then “device manager”. In the list of equipment, find your modem and click “poll device” in the context menu. You need to find the Imei line whose value will need to be changed.

For further actions You will need an Imei code generator. To you Any will do generator from the Internet (just check the downloaded files with an antivirus). Copy the generated code to address bar, click Start, then write down the resulting value and click Unlock. Reconnect the modem to the computer and enter the received information into previous step meaning. If this is too difficult for you, then contact the Megafon office with a request to unlock it. This service is paid, but much cheaper than a new modem.

IMPORTANT: The information on the site is provided for informational purposes only and is current at the time of writing. For more accurate information For any questions, please contact official operators.

Found in a desk drawer old SIM card Megphone? But most likely you won’t be able to use it right away, because if you haven’t used it for a long time, then, most likely, your SIM card is already blocked. In order for it to become working again, you need to unlock it. We will try to talk in detail about how to unlock a megaphone SIM card.

There are several reasons why a SIM card may be blocked. For example, if you have lost your mobile phone or it has been stolen from you, you should immediately immediately block your card so that unauthorized persons cannot use either the funds in the account or the subscriber’s contacts for various scams.

Or this case: you damaged the card while removing it from the slot mobile phone. Or perhaps you left the country for a long time and independently blocked the card from “ Personal account", and now you want to restore its functionality.

How to unlock a SIM card on Megafon.

Most often, a number is blocked automatically if it has not been used for six months. If for some reason you temporarily do not use a Megafon SIM card, we recommend that you periodically insert it into your phone and make a call.

If you miss the 6 month period, the SIM card is blocked and the subscriber has exactly 10 days to unblock it. Otherwise, the contract for this number is terminated in unilaterally, and your number is put up for sale again.

But if your number has not yet been used by other subscribers, then most likely you will be able to restore it, even if several months have passed since the card was blocked.

However, if another subscriber is already using the number, then you will not be able to restore it in any way. Now there is only one option to get your old phone number - call it, describe your situation and ask to sell it to you.

Now consider the case when the 6 month period has not yet expired, but the card is blocked. To resume its service, you must call service number 8 800 333 05 00. You will be connected to an operator who will tell you in detail what steps you need to perform to unlock your SIM card. Within Russia, the call is free, but if you call from abroad, roaming charges will be debited from your account.

The subscriber can also call reference number 0550, where the autoinformer will offer you help. To connect to a “live” operator, press the number “0”. A qualified Call Center operator will definitely help you in this matter.

Please be aware that such inquiries may require verification of your identity when submitting these questions remotely. Therefore, when calling, have your passport with you, and also remember your code word. The Call Center operator may request this data from you.

How to unblock a number on the Megafon network.

If none of the above methods work, we recommend contacting one of the Megafon network of offices. The subscriber must have with him a SIM card that needs to be unlocked, as well as an identity document (passport of a citizen of the Russian Federation).

At the customer service center, contact a free consultant, describing your problem. Experienced staff mobile operator Megafon will help in this situation and do everything possible.

How to unlock a modem on Megafon.

If the SIM card in the modem is blocked, you must perform the following steps:

Find out the IMEI of your modem by going to Device Manager on your PC. Select “Modems”, find your device and click on it, selecting “Properties”, then “Diagnostics”, then click “Poll”. Then go to the bottom of the window, there you will see the IMEI of your modem.
Download a program for creating IMEI codes from the Internet.
Install the program and run it.
Enter the code you found in step 1 in the program field.
Press the “Start” button, then the “Unlock” value will appear, rewrite it.
Now install new SIM card to the modem.
Enter the code you received in step 5 when prompted.

That's all, the modem is now operating normally.