My number is blocked, check mobile megaphone. How to get a new SIM card with an old Megafon number? Methods for activating a blocked Megafon card

By various reasons Subscribers of the Megafon operator may encounter a situation where a block is installed on the SIM card. It can be installed by the provider or the operation is carried out at the initiative of the subscriber himself via the Internet, after contacting the office or call center. How to unlock a Megafon SIM card if necessary? Detailed answers on how to act different situations, when the connection is blocked by the operator, the subscriber has not used a SIM card for a long time or has entered the PIN or puk codes incorrectly, you will find in the article.

Before you carry out the procedure yourself or after contacting the company’s employees, we will consider possible reasons, leading to the installation of the block. There are several reasons for such actions; blocking is initiated by the client or company: The reason may be:

if there are insufficient funds on the balance, the SIM card is blocked if there is not enough money in the account to pay;
have not used the card for a long time - any long break in use is grounds for such actions;
the client used the service Voluntary blocking the owner, in order not to pay a monthly fee and save money while the SIM card of this provider is not used;
loss or theft of a mobile phone: the block is needed to prevent strangers from using the phone;
when you repeatedly enter secret codes (puk or pin) incorrectly.

Exist different variants, which can be used to reactivate the SIM card. You can do this online via the Internet, or contact your communications provider for help. It is worth finding out in advance what recovery methods are provided for different cases.

Methods to unblock a phone number

Regardless of the reasons that led to the suspension of the SIM card, the communication provider has several cancellation methods. These include:

contacting the company's permanent offices;
through call center operators;
via the Internet (how to unlock a Megafon SIM card after logging in personal account, let's look at it in detail).

When contacting the company's office, you will need a document proving the identity of the owner of the number or a power of attorney from him. Call to subscriber service calling 0500 or 8-800-333-0500 will help you decide this question(you can contact the Megafoma operator using the combination *105*156*0#). You can remove the block on the Internet yourself if you log in to your personal account. Or ask a question to the operator on the official website using the form feedback or send an SMS describing the problem. Depending on the reasons for blocking (haven’t used it for a long time, don’t know puk, mobile phone stolen, etc.), the most convenient and available method restoration of connection. Let's consider how to proceed in each specific case.

How to remove a block set by the provider itself

Let's find out how to unlock a Megafon SIM card if you haven't used the number for a long time or the provider has suspended it due to insufficient funds in the account:

If services become unavailable due to a negative balance, the problem can be solved quite simply. It is enough to top up your account so that the balance is positive. You can top it up in any way convenient for the subscriber: with single card payment, from bank card or electronic wallet, via the Internet using the replenishment service on the official website, in self-service devices where the Megafon operator is indicated, etc. By topping up your balance, you will automatically unlock your SIM card yourself and all connected services will become available.
If you haven’t used a SIM card for a long time (within six months), then after this period the contract will be automatically canceled. The subscriber has 10 days to restore the number. You will need to contact the regular office directly. Even if you missed all the specified deadlines (the subscriber did not use the number for 180 days and did not apply to restore communication within 10 days), the number can only be restored if it was not transferred to another subscriber.

We looked at the main reasons for blocking by the provider ( incorrect input puk and PIN codes, self-installed locking, loss of a SIM card are not included in these). Any of the above methods will help you connect to mobile communications to the same number with activation of all previously connected services.

If the owner does not know the reason for the blocking, then first it is recommended to find out its reason. Perhaps there is no point in turning to the operator for help; it is enough to replenish your account yourself in any available way.

How to unlock if the block is installed yourself

A Megafon subscriber can install a block on a SIM card on their own for various reasons, so the unlocking methods may also differ. Let's look at the most common options.

When you haven't used the Internet for a long time

If you haven’t used the card for a long time, you can set the blocking yourself. To save on the subscription fee, the subscriber can use the Voluntary blocking service, for which a daily fee of 1 ruble is charged. After the subscriber has not used the number for a long time, the connection is quickly restored if necessary.

You can initially specify the end date when activating the service (if the client went online to his personal account and activated the service there). You can deactivate the Voluntary Blocking service ahead of schedule. This can be done in telephone mode at the numbers indicated above, via the Internet in your personal account, in any office of the company.

When you don’t know the puk from a SIM card

How to unlock a Megafon SIM card if you don’t know puk? First, find out when the number will be blocked when incorrect input secret codes. If you enter the wrong pin three times or the wrong puk 10 times in a row, the card will be automatically blocked. To prevent this situation, you should look correct codes on the envelope that was received when you issued the SIM card. The communication access codes PIN and puk are indicated there.

If necessary (if the envelope is lost and you don’t know the puk), it is possible to find out the code from the operator; for this you will need to go through the identification procedure as the owner of the SIM card, indicating your passport data. If the card is blocked after incorrectly entering puk multiple times, the card will need to be reissued. For getting new sim card, you will need to contact the Megafon office directly with identification documents of the owner.

When the owner does not have access to the phone

In case of theft or loss, you should also use the Voluntary Blocking service or contact the operator directly to have the SIM card blocked. If the owner independently used the service, then unlock the Megafon SIM card using the methods described above. If the block was installed after the theft was reported, you will need to contact the inpatient department to get a new SIM card with the same number.

Conclusion

We've covered everything available methods How to unlock a Megafon SIM card. If necessary, you can use any of those available on this moment options. In some cases, you can unblock the card yourself (if you have insufficient balance, or if the Voluntary Blocking service is disabled on the Internet). If you don’t know puk or haven’t used the number for a long time, or if the card is lost, you will need the help of company employees; you won’t be able to remove the block yourself.

Found old SIM card and want to know if you can use it? This popular question many subscribers, because every second one has several old SIM cards in their drawer. In this article we will tell you what the situation is and how to unlock the Megafon SIM card.

If you haven’t used it for a long time, you need to be prepared for the fact that it will most likely never be restored. The fact is that if the number is not used for 6 months, Megafon blocks it and sells it again.

You can only return it within 10 days after deactivation. Therefore, the owner of your old mobile number may already be another person.

The unlocking procedure depends on how the card was deactivated: voluntarily by the client, due to a negative balance, due to non-use for more than six months, or due to incorrectly entering the pin and then the puk code.

You can use several methods to unlock your SIM:

visit the nearest Megafon branch, where a specialist will tell you about further actions and analyze the possibility of activating the card,
call the operator and resolve the issue over the phone.

First, we recommend that you try to solve the problem with the help of an experienced specialist. You can contact him at 0500 and press 0, or 8 800 333 05 00 absolutely free. While roaming you can call 8 926 111 05 00.

You can also contact the operator from a landline phone. You can find the numbers on the company's official website. If you have not found the answer to your question, you can contact a specialized communication salon at any time, where Megafon employees will help you sort out the problem.

To do this, be sure to take your passport with you. If the card was blocked due to an incorrectly entered password pin, You need to find the packaging for the SIM card, namely the plastic base and find the puk code there.

Insert the Megafon package, turn on your device and enter the password in the designated field. What to do if the packaging is not preserved? If the number is registered in your name, you can receive code puk from the operator by calling him on tel.

0500 and dialing 0. Since this password is static, it is in the system and, after making sure that you are really the owner of the number by answering code questions and submitting your passport data, the consultant will tell you it.

How to unblock a number on the Megafon network

If your number has been deactivated due to non-use for 6 months, you have only 10 days to complete the action to remove the block before the phone number is resold.

There are times when the number does not have a new owner for several months. Then you can buy it back by calling the 0500 operator or contacting the Megafon branch in your city.

How to unlock a modem on Megafon

There are 2 different actions: Unblocking the Megafon card itself and the device that reads it and goes online. Unblocking a card is done in the same way as in other cases.

And unlocking the modem is necessary so that it can read any SIM, and not just a specific operator. This is done like this:
First, find out the IMEI of the device (indicated on a sticker, packaging or through the program).
Download from the Internet special program for selecting codes for the modem and enter the IMEI of your device into it.
Click the “Start” button and save the code from the “unlock” item. This is your unlock password.
Insert the SIM card into the modem and enter the received characters from the “unlock” field.

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January 31, 2016

Can't make calls from a SIM card? Haven't used it for a long time and now it's inactive? You just need to unlock it. This is easy and can be done without contacting the operator’s office.

Have you not used your Megafon SIM card for a long time? Did you want to make a call from it, but the screen says that it is not in service? This means your megaphone SIM card has been blocked, how can you unblock it? First, it’s worth understanding why this situation might arise and for what reasons the SIM card might be blocked.

In what cases may it be necessary to unlock a Megafon SIM card:

You have lost your phone and now you need to restore the number;
The SIM card has been damaged;
You have not used a SIM card for more than six months;
You went abroad for long time and they themselves contacted Megafon to block the SIM card.

If the blocking was not voluntary, then in some cases an inoperative SIM card leads to a lot of problems. Elementary, all friends and acquaintances will have to inform new number phone.

How to unlock Megafon SIM card

Typically a number is blocked if it has been inactive for 6 months. For this reason, it is recommended to use it at least sometimes (call, send SMS).

After the SIM card is blocked (that is, after 6 months), the subscriber has 10 days to restore it. Otherwise, Megafon will stop servicing the number, the contract with you for this number will be terminated, and it will be put up for sale.

If no subscriber has purchased your number yet, there is a high probability that you will be able to restore it, even if you have not used it for a long time (more than six months). If another subscriber is already registered on the number, you will not be able to restore it. Unless you call this number and ask to sell it.

To restore your number, you will need to come to the Megafon office with your passport. Naturally, it is assumed that the SIM card was issued to you. Typically, unlocking occurs almost instantly. You will be provided new map, on which it will be registered old number. You can throw away the old SIM card.

Unlocking a SIM card remotely

If less than 6 months have passed since you used the SIM card. You can restore it remotely using one of the following methods:

Call on toll free number 88003330500. The operator will describe in detail what needs to be done to unlock. If you call from outside the country, you will be charged for roaming;
Call Megafon's unified information desk at 0500. This is a system autoinformer. Press "0" to contact the operator. He will help with the restoration of the SIM card.

When activating a SIM card remotely, you will probably be asked to confirm your identity, so you need to have your passport with you (perhaps the operator will ask you to give its number). You may also need a code word, which is usually asked to indicate when purchasing a SIM card.

Unlocking a Megafon SIM card on a modem

Perhaps your SIM card that was installed in the modem is blocked from accessing the Internet. To activate a device with a new SIM card, you need to apply a different algorithm of actions.

First you need to find out the Imei number of the modem. For this:

Click the "Start" button;
Click right key mouse on the “My Computer” (or “Computer”) icon;
Go to “Properties”, then “Hardware and Devices” – “Device Manager”;
Open the “Modems” tab, find the required device;
Go to its “Properties”, select “Diagnostics”, click “Poll”;
Roll the mouse wheel and the “Imei” of the device will be written at the bottom.

Unlock code generation:

Download a special program on the Internet for generating Imei codes;
Install the application and launch;
Next, enter in address bar the code that you found in the modem properties (it’s better to just copy it from there and paste it);
Press the “Start” button, the “Unlock” value will appear (write it down or copy it somewhere).

This value is necessary to start the modem when a new Megafon SIM card is installed in it.

Connecting a new SIM card and activating the device:

Remove the modem from the USB port;
Open it, take out the SIM card;
Paste new SIM card, close the lid, install into the USB connector of the computer;
Then you will need to enter the unlock code, this is the “Unlock” value.

Now the modem with the new SIM card should work in previous regime. This method will allow you to save money so as not to pay for unlocking when contacting Megafon.

Other reasons for blocking a SIM card

The Megafon card may be blocked for other reasons, for example:

You just negative balance. To unlock a SIM card, you need to top it up. Here it is worth understanding that the number is blocked only for outgoing actions (calls, SMS), and for receiving it works as before;
The SIM card was blocked after entering the PIN code incorrectly. If you enter it incorrectly three times, you will only be able to unlock the SIM card using the PUK code. It is indicated on the plastic from which the SIM card was removed. If this card was lost (or you threw it away immediately after removing the SIM card), call the operator on 0500 and confirm that you are the owner given number. Then the operator will tell you the PIN and PUK codes.

Unlocking a Megafon SIM card is not always possible. If this is for you important number, then it is recommended to call from it at least once a month. In this case, the number will definitely not be blocked.

MegaFon offers its subscribers a wide range of services. They can be used at any time of the day. But sometimes access to communication services is limited. This happens for various reasons, both on the initiative of the subscriber and on the initiative of the operator. Let's see how to unblock a number on MegaFon if for some reason it is blocked. At the same time, we will look at the reasons for the blocking.

Blocking by balance

The simplest type of blocking on MegaFon is by balance. As long as there are funds in the account, you can safely talk and use communication services. As soon as the balance becomes zero or negative, access to communication services will be blocked. In order to unblock a number on MegaFon, you just need to top up your account with any in a convenient way– the lock should be removed automatically.

If the number cannot be unblocked even after you have topped up your account, try the following:

Turn off and turn on the mobile phone again;
Call MegaFon's helpline number 0500 and ask for help from consultants;
Contact the nearest MegaFon service office regarding the status of your number.

As practice shows, in order to unblock your number after resetting your account, you just need to wait.

In some cases, removing the block becomes impossible as a result of some network errors- need to contact MegaFon help desk or just wait.

Voluntary blocking

When you go on vacation, you can leave your phone at home so that no one bothers you with work questions or idle chatter. Still, sometimes it’s useful to take a break from mobile communications. And so that the number is not written off subscription fee for the services used, it must be blocked using MegaFon’s “Voluntary Blocking” service. It comes with a small monthly fee, which is 1 rub./day. In order to unblock your number, you just need to wait set day unlocking.

If you need to unlock your phone ahead of schedule (for example, you were pulled out of vacation and called back to work), you should visit the nearest customer service office or send a text request to number 0500.

How to unblock a number after inactivity

Let's see how to unblock a phone number on MegaFon if they for a long time no one used it. The phrase “long time” means a period of 90 days. After this period, the number is blocked, and after some time, it begins to be put on sale - it will soon be transferred to another subscriber.

In order to unblock a number, you must complete the following steps:

Contact the nearest MegaFon office;
Write a statement asking to return and unblock the number;
Wait for the results of the application review.

If phone number free, you will get a new one active SIM card and you can continue communication.

To avoid being blocked due to inactivity, we recommend that you perform any paid action once every three months - a call, sending SMS, Internet access. Especially for these purposes, you can get the simplest and cheapest mobile phone.

How to unblock a number if you lose your phone

If your phone has been lost or stolen, you need to immediately block the number by calling help desk 0500. And in order to unlock it, you should visit the service office with your passport to receive new SIM card . The phone number, set of services and balance in this case remain the same. Obtaining a duplicate SIM card is completely free.

Have you decided to use Megafon's services, but are faced with the fact that your SIM card is blocked? The situation is unpleasant, but not hopeless. Once you determine the reason for the blocking, you can easily remove it and start making calls and sending messages again.

How to unlock

If a client does not use Megafon communication services for 6 months, then his number is automatically blocked. You can restore access to a blocked number in several ways:

Come to the Megafon office with your passport and contact a subscriber service specialist.
Call the toll-free number 88003330500 and follow all the operator’s instructions.
Call the Megafon unified information service at 0500. After connecting with the operator, answer all his questions.

If you have chosen remote method unlock, then get ready to tell the support specialist your passport details and the special word that you came up with when purchasing the SIM card. This information is needed to identify you.

Important: if more than 10 days have passed since the blocking due to inactivity, then mobile operator takes the number from the subscriber and returns it to Free access, that is, any other person who decides to start using Megafon’s services can buy it.

To avoid having to decide how to unlock a Megafon SIM card, try not to forget about your number and use it at least occasionally when sending/receiving messages or making calls.

Other reasons for blocking

Often the SIM card is blocked due to the fact that the subscriber’s personal account runs out of money. In this case, unblocking the number is extremely simple - you just need to top up your balance.

Another reason is the incorrect entry of the PIN code - after three attempts the SIM card is blocked. You can regain access to it using the PUK code. You can find it on the plastic card from which you removed the SIM card after purchase.

If you do not have a PUK code, call 0500, provide your passport details and answer the questions to confirm that you own the number you want to unblock. After this, you will be provided with all the information about how to remove the block.

Unlocking the modem

If the SIM card that you used to connect to the Internet via a USB modem turned out to be blocked, then to activate the device with new SIM card you will have to apply a more complex algorithm of actions.

First you need to find out the imei code and model of the modem. The easiest way to do this is to remove the cover of the device. Near the SIM card slot all the necessary information is indicated.

You can find out imei through Windows tools:

As a result, you will receive the desired imei code, which can be used to unlock the device.

The next step is to generate an unlock code. This can be done using special online resources that require entering the modem model and imei code or third party programs. After specifying necessary information you will receive the value “Unlock”, which will be your unlock code.

Next, proceed directly to replacing the SIM card:

Remove the modem cover.
Pull out old SIM card and install a new one.
Reinstall the modem USB port. After starting the control program, enter the received unlock code “Unlock”.

After completing these steps, you can use the Megafon Internet again using a USB modem and a new SIM card.