Unsuccessful delivery attempt on Aliexpress - what does it mean. Tracking DHL DE postal items What does an unsuccessful delivery attempt mean?

The ability to track parcels at all stages of the journey is a great advantage and peace of mind for those who like to shop on AliExpress. However, not all statuses are clear to the recipient, and some cause anxiety and panic. This material will tell you about one of these cases, namely about the status “Unsuccessful delivery attempt” in tracking Ali. What does this mean and what should I do when I see this message?

What does this status mean?

An unsuccessful delivery attempt in Aliexpress is a shipment status that means it is impossible to transfer the parcel to the recipient due to a number of circumstances. This inscription may appear in Ali’s personal profile, or on the parcel tracking website using the track code.

There are also several variations of this message, including:

Unsuccessful attempt to deliver the parcel.
Delivery failed.
Failed delivery.

Each option is displayed depending on the feedback from the postal service to the service and the machine translation system.

Reasons for an unsuccessful delivery attempt to Aliexpress

There is no need to worry about the safety of your purchase from the online store - in this case, the parcel almost reached its final destination (your post office), but could not be transferred directly to the recipient. Next, we follow the subparagraphs with approximate definitions of the problem from Russian Post.

temporary absence of the recepient

A trivial situation - you paid for courier delivery, which was carried out in your absence. That is, the recipient was not present at the destination of the shipment, and therefore could not sign for receipt.

Result - the courier went back to the office, transferring the relevant information to the system. The solution is to call the delivery service, explain the situation, and agree to receive it again at the specified time.

Pickup

Sometimes the status “Unsuccessful delivery attempt” is set when there is a verbal agreement between postal workers and the recipient about a personal visit to the department.

Some divisions of Russian Post even set this item “by default”, ignoring ZK notifications. If there was a call from the post office, we simply go there and pick up the parcel. Otherwise, we call the contact number to clarify the situation.

Technical difficulites

One of the most common reasons for the impossibility of delivery is that at the regional post office there were some difficulties with home delivery and sending a notification of receipt.

A striking example is a power outage, which can cause system failures. The solution is still the same - we call the branch and find out the reasons for the delays, agree on a date and time for convenient delivery / visit to the sending address.

Recipient refusal

This option is relevant if the parcel is overdue at the post office - usually this period is about 1 month. This simply means that a receipt notification was sent to you, but it was ignored. It is recommended to contact the operator immediately - after the expiration of the storage period, the shipment is sent back to the sender's address.

Wrong delivery address

Also not uncommon, given the still glitchy machine translation on AliExpress. Here you have to try - we come to the department in person, with a passport or other identification document.

The main thing is not to swear, calmly explain the situation, since according to the documents, the package with the wrong address technically does not belong to you. Cases of failure in a favorable situation are rare, because we are all human and understand the cost of mistakes.

Postponed at the request of the addressee

If your close relative met the courier/postman at the door and indicated his absence due to a business trip/travel/vacation, the parcel is simply postponed until personal receipt.

Such a request is possible directly even before receipt - before urgent departure, we call the department and ask not to mark the shipment as “unclaimed”, we set a date for independent receipt.

Conclusion

We hope this material helped you understand the statuses “Unsuccessful delivery attempt” and “Unsuccessful delivery attempt” that appear in Aliexpress. Don't panic, you just need to understand the situation a little! On my own behalf, I would also like to add that lately there have been glitches in machine translation on Ali’s built-in tracking service. Therefore, there may be such an option - that your parcel just arrived at the Post Office and you should just go and pick it up.

Reasons for failed delivery of the item

The term "Failed Delivery Attempt" used by departments Russian Post in the case when a postal item (parcel, letter, valuable parcel) was not delivered to the recipient for one reason or another.

If the delivery attempt fails, the postal item is placed at the point of delivery of postal items closest to the recipient (post office).

In this case, the addressee's algorithm of actions is quite simple.

All you need is come to the address the point of issue indicated in the written notice or the Internet history of tracking the movement of the postal item, present your passport and receive the postal item.

Reasons for unsuccessful delivery attempt

Reasons why the recipient do not get a postal item, when the postal courier attempts to deliver it, there may be several.

No recipient at the place of residence or registration at the time of delivery of the postal item for individual reasons. These are the residence of the addressee at the momentdelivery of mail at work, absence for an indefinite period on personal business,untimely return from a trip or business trip.
Personal receipt addressee of the postal item. The addressee is notified of the arrival of the shipment, and he says that he will pick it up himself. In this case, a mark is placed on the shipment indicating an unsuccessful delivery attempt with an explanation that the addressee will pick up the parcel himself.
Technical reasons impossibility of receiving mail. These reasons arisein case of power failures, problems with the Internet connection or computer operation at the postal delivery point. These reasons are called temporary technical reasons for non-receipt of mail. After eliminating these reasons, receiving mail for the addressee is not difficult.
Error in indication address made by the recipient. This reason is the indication by the addressee of incorrect contact information (incomplete or inaccurate address) for delivery of a parcel, parcel or letter. The recipient, in the case where it is possible to track the postal item, can receive it at the address of the place of delivery by presenting identification documents (passport).
Postponement of receipt postal item at the request of the recipient. This reason arises in the event of force majeure, emergency situations (urgent business trip, emergency hospitalization, hospital stay, etc.) In this case, it is necessary to inform the post office operator in advance about the temporary inability to receive the item, and reschedule the time of receipt to a convenient date.
Refusal to receive postal item by the addressee.A common standard situation associated with the recipient’s refusal to receive an unnecessary, imposed advertising product in the form of letters from banks, advertising brochures and goods sent without obtaining the prior consent of the recipient.

Many chain stores, after purchasing any product from them, indicating the buyer’s address, subsequently send him promotional products of their company in order to attract interest.

Also, many banks, after registering with them, having access to a person’s personal information and his address, notify the recipient in writing about their new financial products and promotions, offering to take advantage of them. In this case, the operator, after receiving a statement from the addressee about the reluctance to receive the shipment data, must return the parcel or letter to the sender with the note “refusal to receive the shipment.”

What does an unsuccessful delivery attempt mean to a recipient expecting an important piece of mail that has not been received? What consequences may be incurred by failure to deliver a postal item to the addressee?

You can rest assured that nothing bad happened. Failed delivery attempt - standard, common situation. The wording “unsuccessful delivery attempt” only means that an attempt to deliver the postal item was made, but for a number of reasons did not take place.

The addressee (recipient) has the right, within a month, and in certain cases, even more (information must be checked with the branch operator), to come to the post office, present a passport, and receive what was sent. The post office has the right to send a postal item back to the sender only after the waiting period has expired, during which several advance notices about this must be sent to the addressee.

There will be no fast delivery at the point of departure. And in our age of modern technology trace the path mail item using the tracking number, and receiving the item itself is much easier. Often, thanks to Internet tracking, the recipient learns about the status of the shipment much earlier than receiving a paper notification about it.

Using the website service, you will quickly find out the exact location of your parcel delivered by DHL.

DHL is one of the most popular companies in the field of express cargo delivery and provides logistics services in more than 220 countries around the world. The company's main office is located in Germany, and its total staff is more than 300,000 people. The cost of the company's services cannot be called cheap, so DHL delivery is chosen primarily for the delivery of expensive goods.

When tracking parcels, it is necessary to take into account that all DHL parcels, regardless of the recipient's country, initially arrive at the DHL sorting center in Germany, and only after that they are sent to the destination country.

Types of DHL tracking numbers

DHL parcel track numbers vary depending on the type of delivery chosen:

RX123456789DE (DHL Standard Tracking Number)
GM12345678901234567 - track code consisting of 2 letters “GM” - Global Mail and 17 digits
JD123456789012345678 - international express shipments DHL Express WORLDWIDE
1234567890 is actually the number of the invoice, which can also be used for tracking

Popular types of DHL parcel delivery

DHL Global Mail is the most cost-effective type of delivery, the total duration of which depends on the distance of the recipient and the time of year. On average, a parcel to Russia reaches the recipient within 25-30 days.

DHL Express WORLDWIDE - international express delivery. The high cost of services is compensated by the high speed of delivery. The parcel reaches the recipient on average in 3-4 days.