Change mobile operator while maintaining the same number. How to change mobile operator and keep your number

The presence of several existing telecom operators competing in the quality of their services and communication prices makes it difficult to choose the most suitable option. But what confuses subscribers most is the ability to change operators without changing their number. However, today there is such an opportunity - thanks to the current legislation of the Russian Federation. And in this article we will tell you how to switch to MTS while keeping your number. There is nothing complicated about this; everything will take a little more than a week.

MNP service from MTS

The ability to save your mobile phone number is guaranteed by Russian laws. And operators have no choice but to religiously comply with these laws, ensuring the technical possibility of transfer. Any category of subscribers, both individuals and corporate clients, can take advantage of this opportunity. Let's see how to switch to MTS with your own number and what you need for this.

In this procedure, the most important condition is a complete match of the subscriber data. That is, the ported number must be registered to the person who writes the porting application. Otherwise, it will be impossible to switch to MTS while maintaining the number. It is also necessary to check your passport data - if the contract is issued for an old passport, the data in this document must be updated by visiting the office of the current operator.

If you need to switch to MTS while keeping your number, but the contract is signed to another person, you should find the real owner and go with him to re-register. To do this, both subscribers must take their passports with them. As a rule, re-registration is carried out almost instantly, after which you can go to the MTS office to write an application for transfer.

Switching to MTS while keeping your number is not so difficult. But other conditions must be taken into account:

There should be no debt on your number - be sure to pay off the debt if you want the transfer to be as successful as possible;
The number with which you need to switch to MTS and save it should not be blocked - neither automatic, nor judicial, nor voluntary;
More than 60 days must have passed since the last transfer between operators - otherwise the preservation (transition) will be denied;
The number must be serviced in the current region (in Moscow and the Moscow region) – You won’t be able to switch to MTS with a number from another region.

If your number is registered with the correct passport data, there is no debt on it, it is not blocked and is in working condition, you can safely go to MTS by writing the appropriate application.

Number porting procedure

Let's move on to implementing the practical part of our task - now we will look at how to correctly switch to MTS while maintaining the number. There are two ways to apply:

At the service office - take your passport with you and go to the nearest office. Here you will need to fill out an application, indicating your passport details, portable number and desired tariff plan. You will be given a temporary SIM card which you will need to install in your phone on a specified date. Control over the process is carried out through received SMS messages;
Online – if you don’t want to leave your apartment or workplace, you can use courier delivery of a SIM card and documents. To do this, you need to fill out an online application on the MTS website. Indicate the delivery address in the application and wait for the courier to arrive. He will bring a SIM card and all the documents necessary for the transfer. The further waiting procedure is the same as in the first method.

The application is considered within 8 days from the date of its submission. The transition to MTS while maintaining the number is carried out on the 9th day or on the specified date (but no later than 180 days from the date of submission of the application).

If the data reconciliation process is successful, you will receive an SMS indicating what date and time the transition will take place. Once the process is completed, the old SIM card will become inactive.

Some subtleties and clarifications

Now you know how to switch to MTS while keeping your phone number. Let's now look at some of the intricacies of this process. The first subtlety is that the SIM card issued by MTS will be connected to the “Smart mini” tariff. After the transfer is completed, the tariff will change to the one indicated in the application.

The second subtlety is that since previously the belonging of a number to a particular operator could be determined by the federal code, today this method fails. By calling a number with the prefix +7-926 you can get not to MegaFon, but to MTS. You can determine the ownership of the number on the website pentalweb.ru, indicating it in a certain form. The site belongs to the Central Database of Ported Numbers - this is its official resource, despite its simple appearance and obvious stereotypes.

You can also determine ownership with the command *916*phone_number# (the number is indicated in ten-digit format). The cost of the request is 2.72 rubles.

The third subtlety is that since you were able to switch to MTS while keeping your number, pay attention to the procedure for paying for communication services. Select the “MTS” item in terminals and ATMs, then feel free to enter your number, even if it belonged to Beeline or MegaFon.

Tariffs of mobile operators are constantly changing - everyone strives to offer current and potential subscribers the most favorable terms of service. However, some people periodically have the desire to switch to another operator. One thing stops you - changing your number is fraught with many troubles. And since “mobile slavery” has already been abolished, the problems have become much less. Let's see how to switch to MegaFon while keeping the number.

MNP - transfer to MegaFon while maintaining the number

Complaints about the inability to change the operator while maintaining the number have been heard - not so long ago this service was introduced in connection with the requirements of Russian legislation. Since then subscribers can easily switch to MegaFon and other operators while maintaining their phone number. For some time the service was malfunctioning and the connection was not very stable. But today everything works like clockwork - accurately and without failures.

The procedure for saving your number is very important. It allows:

Avoid labor-intensive notification of your interlocutors about a number change;
Do not lose touch with clients and partners;
Get a more favorable tariff by switching to another operator.

While “mobile slavery” was in force, changing the number forced subscribers to notify their interlocutors about the change of number - corresponding services were developed specifically for this. But this was not enough, as serious confusion arose. In addition, these services require that you keep your old number active.

The worst situation was for subscribers who were engaged in their own business - in this situation, changing the telephone number can lead to a real disaster. A client engaged in business simply does not have the opportunity to change his number, since he will lose all his clients, both existing and potential. Therefore, the opportunity to switch to MegaFon while keeping the number was received with appropriate enthusiasm.

Transition conditions

Before we tell you how to switch to MegaFon while keeping your number, we should talk about the conditions for the transition. They are not the most severe, in most cases you can ignore them. These are the conditions:

The current number with which you are going to switch to MegaFon must be registered in your name. If that's not the case, reassign the number to yourself by visiting your operator’s salon with the real owner of the number;
There is no debt on your phone - make sure you have a positive balance;
The number should not be blocked in any way (including judicial blocking) - you can check it in your “Personal Account”;
Your service number in the current region is interregional transfers are not carried out;
More than 60 days have passed since the last transfer while maintaining the number.

If the number is registered to you, you are in your region, your phone is working and there is no debt on it, you can safely switch to MegaFon while keeping the number.

Separately, you should warn those whose number is registered in their own name, but with old passport data - in this case they need to be updated by visiting the office of their current operator (not MegaFon).

Transition process

Let's see how to switch to MegaFon with your number. First you need to decide on a tariff plan. We recommend using one of the “All Inclusive” tariffs - here you will find packages of minutes, SMS and traffic for one or another subscription fee. MegaFon has prepared optimal offers for both low-speaking subscribers and the most active ones. Now let's look at the transition methods - there are two of them:

In the office - in order to switch to MegaFon while keeping your number, contact the nearest service office with your passport. Write an application to port the number, decide on the tariff plan, pay 100 rubles for the porting procedure. The application must indicate when you want to switch to the operator - as quickly as possible or on a specific date. After filling out the application, you will receive a temporary SIM card – on the specified date it will be linked to your old number, but will be serviced by MegaFon;
With free delivery - if you don’t want to go anywhere, you can switch to MegaFon and save your number right at home or at work. A specialist will come to you with a SIM card and the necessary documents and help you sign the application. The cost of the transition is paid directly to the specialist. After some time, the temporary SIM card will turn into a permanent one, with your current number. To call a specialist, fill out an online application on the MegaFon website.

Thus, switching to MegaFon while keeping your phone number is very easy - you just need a little fuss with documents and a little patience.

Filling out documents online with delivery of documents to your home or office is available only to subscribers in Moscow and the Moscow region.

The transition to MegaFon will occur on the eighth day after signing the documents. During this time, passport data will be verified, and specialists from both operators will carry out all the necessary procedures. You will receive SMS notifications about all transactions. On the ninth day, the old SIM card will become inactive, and your number will be completely transferred to the new operator. You can specify the transition period yourself - it ranges from 8 days to six months.

You have a direct route to the office of the cellular service you are interested in (attention: you need a passport).

There you will be given the opportunity to fill out an application form to transfer from one operator to another while keeping your number. That's all, actually.

In a week or so, you will be transferred under the wing of the desired operator.

And by the way, regarding the confusion with tariffs, right there in the office, they will offer you their tariff plans to choose from, read carefully and choose the one that suits you.

The transition service is quite inexpensive, no more than a hundred rubles.

How to change operator while keeping your number, many people ask this question.

It's simple, you need to have a positive balance on your account, but not have a lot of funds. As far as I know, they do not transfer money, or they will come up with some kind of commission.

Come to the office of the new operator and write a statement. Within eight days you will be informed about the transfer by SMS and you will go to receive a new SIM card.

All this costs 100 rubles, as promised.

In order to change the operator without changing the phone number, you must submit a written application to the operator for whom you are going to re-issue the SIM card. That is, if you are switching, for example, from Megafon to MTS, you need to contact the MTS company.

It is important that you do not have debt on your SIM card!

How to change operator and keep your old phone number?
We were promised this opportunity at the end of 2012. However, the law has not yet been adopted and mobile operators are not ready to provide such a service.
Some experts say that subscribers will be able to switch to another mobile operator while keeping their number no earlier than 2015, since it is necessary to prepare the legislative framework and infrastructure of cellular operators.
Other experts are more optimistic and confident that Russians will be able to take advantage of the opportunity to change their mobile operator and keep their number as early as 2013.

Not yet, but from December 1, 2013, every mobile phone user will have this opportunity. Come to the communication salon of the operator you need and write a statement. The main thing is that the balance is positive.

For that to switch to another mobile operator while maintaining your subscriber phone number, need to contact to the operator you decided to connect to and to write an application. You must have with you document proving your identity. There is a mandatory condition that at the time of transition must there is no debt to the operator from whom you are leaving.

The procedure for switching to another telecom operator may be paid, but not more than the amount prescribed in the relevant law.

Read more about switching costs here.

By the way, MTS has launched a new service called Antispam.

In order to change your mobile operator without changing your phone number, you must write an application at the office of the telecom operator you want to switch to.

Within 8 days from the date of submission of the contract, the number must be transferred from the existing operator to the new one, after which it will be activated for service.

The law, which allows you to change your mobile operator while leaving the number the same, came into force on December 1, 2013. To do this, you need to take your passport to the office of the operator you want to switch to and write an application. At the same time, you should not have any debt to the current operator. The number transfer time will be no more than 8 days for individuals and 29 days for legal entities. The service costs 100 rubles.

A relatively new service from Domestic mobile operators - MNP (Mobile Number Portability) literally means “Mobile Number Portability”. This means that you change your cellular operator, but keep the number for yourself. You don’t have to re-save the numbers of people close to you and send SMS notifications about the new number. This way, you always stay connected, even after changing operators. If you decide to use this service, find your desired mobile operator in the paragraphs below and follow the instructions.

How to switch to MTS while keeping your number

This mobile operator has only one way to save your number: a personal statement in a communication salon. Look at the MTS store closest to you at the link: http://www.mts.ru/ do not forget to select your region at the top next to the company logo.

Take your passport and contact a consultant at the communication salon. You will be asked to fill out an application in which you need to indicate your personal data, the number from which you are transferring and the desired tariff. The consultant will issue you a new SIM card, which will work a week after submitting your application.

A newsletter from MTS will notify you during this time about instructions regarding your new number. For example, the day before the transition you will receive a message that you need to insert an operator SIM card into the device and wait for the network update.

The cost of switching to the mobile operator MTS while maintaining the number is one hundred rubles.

How to switch to Tele 2 while saving the number

The procedure for switching to Tele2 differs little from the previous description. You need to take your passport or other identification document and contact the nearest company office. You can find out the coverage and the nearest stores on the official website: http://spb.tele2.ru/help/coverage/ do not forget to select your region. After that, enter your address and see which phone stores are nearby.

The conditions for switching to the Tele2 operator are slightly different: you can indicate in your application the date of switching to this operator, but it should be no earlier than eight days after submitting the application and no later than 180 days.

On the day of the transition, your SIM card must be installed in the device; there may be minor disruptions in communication for up to six hours.

The service is paid and depends on your region; first, find out from your cellular operator how much it is, and then go through this algorithm.

How to switch to Beeline while saving your number

To switch to the Beeline mobile operator, you will also need:

passport or other identification document;
application for switching to a mobile operator;
come to the Beeline office in person.

On the eighth day after submitting the application, you will be able to insert your SIM card from Beeline and start using it with your usual number. Until this moment, you will have a temporary Beeline number, which is also active.

The cost of the service is one hundred rubles, regardless of the region of residence. To use the service on your number, the previous operator must not have a debt on the account.

The Beeline mobile operator also has the option of delivering your SIM card by courier.

You can view the nearest stores by following the link to the operator’s official website: https://spb.beeline.ru/customers. Indicate your region in the site header and drag the map with your mouse.

How to switch to Megafon while saving the number

The procedure for switching to Megafon is different in that it can be done both in a communication shop and through an online service.

You need to provide the following information:

confirmation of all the first three points, just tick them,

When the “Delivery Contact Information” field opens, fill out all fields.

After this, the following field “Request to port Megafon number” will become available to you. Here, indicate your current number, which operator it is and the transition dates.

All you have to do is fill in your details. Pick up your passport and fill in all the data in the fields.

Now confirm your consent to data processing by checking the box next to the top line, as in the screenshot below. Click on the “Submit Application” button.

Now wait until the courier calls you and discusses the SIM card delivery date with you. The service is free for Moscow residents.
The cost of the transition is one hundred rubles and is written off on the third day of processing the transaction.
If the option of a personal visit to a Megafon communication salon is more suitable for you, then take your passport and find the nearest office using the link: http://spb.megafon.ru/help/offices/ and indicate your region in the site header.

Now you know how to take your number with you on any mobile operator in the country.

Relatively recently, a law abolishing “mobile slavery” was adopted in Russia. The meaning of this law is that now every person who is dissatisfied with the terms of provision of mobile communication services of his operator can switch to more favorable conditions offered by another operator without changing his number. Changing the operator while maintaining the number is possible for each operator, because now this possibility is provided for by law.

However, the operators themselves accepted this law quite positively. There is a fairly high level of competition in the mobile communications market and changing the operator while maintaining the number allows you to increase your customer base by providing better quality and more profitable services for subscribers.

As part of this review, we will look at the process of switching to the most popular operators in Russia (Beeline, MTS, Megafon and Tele2), and also tell you about all the pitfalls that you will encounter during this procedure.

Transfer from another operator to MTS while maintaining the number

The MTS company provides subscribers with quite a lot of attractive offers. If your current operator cannot offer the conditions that MTS is able to provide, you can safely transfer your number under the control of this operator.

The cost of changing the operator while maintaining the number is 100 rubles. The procedure involves the need to personally contact the MTS office, that is, it will not be possible to carry out a remote transition, although such an opportunity may appear in the near future, because some operators already have it.

To switch to MTS while keeping your number, follow these steps:

Contact your nearest MTS office or showroom. Inform the employee about your desire to become an MTS client, keeping your current number. Then write an application to transfer to a new operator and enter into an agreement for servicing the transferred number. An office employee will help you fill out the application correctly. The main thing is to take your passport with you. It should be understood that no one will accept the application if the phone number that needs to be transferred is registered to another person. If the formal owner of the number cannot visit the office, a power of attorney on his behalf will be required. Otherwise, changing the operator while maintaining the number will not be possible.
Choose a tariff plan that suits you and receive an MTS SIM card with a “temporary” number, to which your current number will be transferred after the procedure is completed. If the need arises to use a “temporary” number, you can safely use it immediately after receiving it.
Pay 100 rubles for switching to MTS. This money is used to maintain a common database in which the ported numbers are stored. This database is maintained by a government-appointed organization.
After completing the above steps, you can go home. Now all that remains is to wait until the verification of the specified data is completed, the presence or absence of debt, etc. This process takes several days. Your temporary number will receive SMS messages with information about the status of your application. If any problem occurs, you will receive a notification via SMS.
One day before the number is transferred, you will receive an SMS message indicating the date and time when the number on the temporary SIM card will be changed. From this moment you will become an MTS subscriber with a number of another operator.

Attention

If you have any difficulties, call the toll-free number 8 800 250 8 250. We also recommend that you read the information at the end of the article about possible pitfalls.

Transferring from another operator to Megafon while maintaining the number

If you have read our article about that, then you are well aware that each operator has its own advantages and disadvantages. Megafon also has a number of offers that set it apart from its competitors. If any of these offers are interesting to you and you want to take advantage of them, then become a Megafon client and save your number. In addition, the operator provides the opportunity to remotely switch to his control. The cost of the service is 100 rubles.

To remotely switch to Megafon while saving the number, follow these steps:

Fill out the online application on the official website of the Megafon operator by following this link. The application is intended to order free delivery of documents and SIM. This way you will bypass the need to personally visit the Megafon office.
A specialist will arrive at the address specified in the application (you will be informed of the exact time of arrival), who will deliver all the necessary documents, accept payment (100 rubles), help you choose a tariff plan that suits your needs, issue a SIM card and conclude an agreement to change the operator while maintaining the number. You, in turn, must provide a passport so that the specialist can verify that the number indicated in the application is issued to you.
The transition will occur within a period of 8 days to 6 months, at your discretion. You will be notified of the successful transition to Megafon management via SMS message.

If you do not want a specialist to come to your home, or such an opportunity is not provided for your locality, then contact the nearest mobile phone store or Megafon office. An employee will accept your application for a change of operator and explain to you the procedure. We first recommend that you familiarize yourself with the possible pitfalls, information about which is given at the end of the article.

Attention

Changing the operator is not possible if there is a debt on the number. It is also important that the number is from the same region in which the transfer is being carried out, otherwise it will not be possible to become a Megafoa subscriber without changing the number.

Changing the operator on Beeline while maintaining the number

Beeline, like any other operator, has a range of offers that compare favorably with its competitors. If you want to take advantage of some offer from this operator or simply think that the quality of the services provided by Beeline is much higher than that of your current operator, then become a Beeline subscriber without changing your number.

Changing the operator while keeping the number will cost you 100 rubles. Beeline did not provide for the possibility of switching to its control remotely, so visiting the office is a prerequisite (Beeline has recently become able to submit an online application to change the operator).

To switch from another operator to Beeline while keeping your number, follow these steps:

Contact the nearest Beeline office or communication salon and report your intention to change the operator without changing the number. An office employee will ask you to write an application to change the operator. Fill out the application following the instructions of the office employee.
Choose a tariff plan that suits you and receive a Beeline SIM card, to which your current number will be transferred within 8 days. Pay for the service (100 rubles).
According to the law, a change of operator while maintaining the number must occur within 8 days. The operation status will be communicated to you via SMS messages. The day before the number is activated, an SMS notification will be sent to the new SIM card asking you to insert the SIM card into the phone.

The process of changing operators does not always go as smoothly as described in the instructions. If you have a debt or your number is not from the region in which the transfer is taking place, changing your number is impossible. You will also have to provide a passport, and the number must be registered in your name.

Attention

By law, a change of operator must occur no later than 8 days after submitting the application. However, at the request of the subscriber, the expected date of porting the number to Beeline can be postponed to a later date.

Transfer from another operator to Tele2 while maintaining the number

The Tele2 operator differs from its “big” competitors in its low prices. At the same time, the quality of services remains at a high level, which cannot attract the attention of subscribers. The coverage area of the Tele2 network is constantly increasing, and at the same time the number of people wanting to become subscribers of this operator is growing.

To switch from another operator to Tele2 while keeping your number, follow these steps:

Visit the nearest Tele2 communication store and indicate your desire to become their subscriber, while keeping the number that originally belonged to another operator. Don't forget to take your passport with you.
Write an application to change the operator while maintaining the number. The salon employee will help you write the application correctly and tell you how the process of switching to the Tele2 operator proceeds.
Get a SIM card to which your number will be transferred in the future and pay for the service (100 rubles).
After submitting your application, you can go home and wait for the procedure for changing the operator to be completed. The transition takes no more than 8 days after signing the contract.
The day before the transfer you will receive an SMS with instructions on how to change your SIM card.

To eliminate the possibility of problems arising during the process of changing operators, we recommend paying off their debt in advance, if any. You should also make sure that the number is registered to you, otherwise the transfer will not be possible.

Changing operator while maintaining number: pitfalls

The above instructions for changing the operator while maintaining the number are practically no different from those presented on the official websites of the operators. Meanwhile, everyone knows perfectly well that official instructions reveal only general points, while few people pay attention to the pitfalls. This is especially true when it comes to mobile operators, who often mask hidden conditions.

The site is designed precisely to identify such tricks of operators and bring them to the attention of subscribers. Changing the operator while maintaining the number also implies the presence of pitfalls that every subscriber may encounter. As an experiment, we went through the process of changing the operator and identified a number of nuances that we recommend that you take into account before going to the office of the operator whose subscriber you decided to become.

1) The standard scenario assumes that the subscriber does not need to communicate with representatives of his current operator, listening to persuasion to reconsider and stay. In practice, quite often it is not possible to avoid such communication. There are cases when the passport data specified in the agreement with the current operator differs from those used when concluding an agreement with a new operator.

There are only two reasons for this problem:

an error when entering data by the current operator at the stage of concluding a contract;
change of passport data by the subscriber.

In both cases, you will have to go to your operator’s office and ask to make the appropriate changes to the contract. However, in order not to listen to excuses, you can simply remain silent about your plans to move to another operator.

2) The procedure for changing the operator may take 8 days, and if the subscriber wishes, even for several months. Of course, all this time you will continue to use the number. All this time it is important not to go into the negative. If a debt develops throughout the transition period, the system may prohibit the number from being transferred to another operator and the subscriber will have to re-apply and wait again.

3) The day before the completion of the procedure for changing the operator while maintaining the number, you will receive an SMS notification with the date of the upcoming transition. There may be communication problems on this day. Moreover, the connection may be lost on the old SIM card, when the new one has not yet been activated. Additionally, you may not be able to use your number for the first few hours after switching to a new operator.

4) Another not very pleasant point that operators forget to mention is that for the first few days (sometimes even weeks), bill payment is possible only through the operator’s call center. That is, it may not be possible to top up your balance with a bank card or through electronic payment systems. This is not relevant in all cases, but many subscribers talk about a similar problem.

That's all for us. In general, we can say that changing the operator while maintaining the number does not involve any difficulties and is a completely accessible procedure. It is enough to visit the office of the new operator, spend 10 minutes of free time and wait for the operator to change.