Actions to start the recovery process. Hardware check

Owners of Apple devices use iTunes not only for the purpose of viewing and downloading media content. The multifunctional service also provides the ability to update and restore the firmware of iPhones 4s, 5, 5s, 6 and other devices running iOS. Unfortunately, the procedures carried out in iTunes do not always go smoothly, and users encounter all sorts of problems in the form of failures, which the program is rich in. Error code 4013 in iTunes that occurs when updating or restoring iPhone 4s, 5, 5s, 6 various reasons, may be caused software problems or be the result of hardware faults. A notification appears about this failure means that for unknown reasons, the connection between the device and the computer has been disrupted. IN best case scenario iTunes error 4013 is software in nature, then any user can solve the problem by following troubleshooting tips.

How to fix error 4013 in iTunes.

Let's look at how you can fix the error yourself using software. The first step is to check the stability of the Internet connection, since a failure may occur for this reason. Next you should try to exclude everything systemic problems connections, as well as mechanical. In an undesirable situation, hardware repair may be required.

The simplest method of fixing a system failure is to reboot the devices. This reboots the computer in a standard way, but for iPhone and other iOS devices you need to do forced reboot.

Method 2: Use a different cable and USB port

You can renew the connection using another USB connector. Often the problem lies in the computer port being used. Try connecting to the connector on the back wall system unit, if you have a PC. When it comes to a laptop, you should simply switch the cable to any other port except 3.0, which is distinguished from the others by blue color. The connection must be made directly without using additional devices using the original USB cable. In addition, you need to check the cable for damage, kinks and other defects. If any are found, the USB cable should be replaced with a new one.

Method 3: Update iTunes

An outdated version of the application may fail, so when a notification about iTunes error 4013 appears during the procedure for updating or restoring iPhone 4s, 5s, 6 and other Apple devices, you need to check for more recent software versions. You can check available updates in the corresponding section of the Help menu in iTunes. After installing the latest version, you need to restart your computer, after which you can resume work.

Method 4: Reinstall iTunes

If updating the program to its latest version did not prove effective, more drastic measures require complete removal service along with all components and subsequent installation. For these purposes, they are often used special programs, completely uninstalling applications, performing the procedure this way is much easier than manually. Once the removal is complete, you should download and install the latest version of iTunes and restart your computer.

Method 5. OS update

In addition to the updated version of iTunes, the computer must also have a fresh operating system. To check for available updates, go to Center Windows updates from the “Control Panel” or “Settings”, depending on the OS version. After scanning and installing available component updates, you need to restart your computer.

Method 6. DFU mode

In some cases, emergency assistance helps correct the situation. DFU mode, which runs in in case of emergency. To complete the procedure, you must do the following:

turn off iPhone;
connect to the computer with an original USB cable;
launch iTunes;
press the “Power” button and hold it for 3 seconds and, without releasing it, also press “Home”;
hold down the buttons simultaneously for 10 seconds, then release the power button, and continue to hold “Home” until the program sees the iPhone in DFU mode.

After completing these manipulations, the “Restore iPhone” button will appear, by clicking which you will start the recovery.

Method 7: Performing the procedure on another computer

Alternatively, you can use another computer to perform the recovery or update procedure for iPhone 4s, 5s, 5, 6. This will help if the problem is in the settings or malfunctions of the PC or laptop that was used the previous time. unsuccessful attempt carrying out work with iTunes. If simple and humane methods do not help, it is important to rule out or confirm computer problems in order to move forward in the right direction. All software methods effective and relevant only if everything is normal with the hardware of the device.

Method 8: Cooling the device

A little barbaric, but, according to user reviews, quite effective method fixes error 4013. The problem is often solved if the iPhone is placed in a sealed bag in the freezer for 15 - 20 minutes. Of course, the solution is temporary, but at the time of performing the flashing procedure, the effect should be sufficient.

A more adequate option would be to warm up the chips soldering station, but it’s even more correct to solder the contacts of the microcircuits and the power controller, since often the soldering is damaged by an impact, while the integrity of the other elements remains normal. If you do not have the appropriate skills, it is better not to touch the “stuffing” of the device and entrust the matter to professionals, otherwise an undesirable outcome for your iPhone or iPad is likely.

Error 4013 when restoring an iPhone 5s is quite a long-lived problem, as it also occurs on newer versions mobile devices from Apple.

Naturally, any owner of such equipment should have information on how to get rid of such a failure.

Methods offered by the developer

Indeed, representatives of the development company suggested own methodology corrections. But, as practice shows, it rarely works and error 4013 iTunes Iphone keeps coming up again and again.

Nevertheless, you also need to know them, since in some cases it can help:

Restart computer equipment– sometimes this will eliminate a short-term failure.
Update iTunes to the latest version.
Update the profile software used on the PC.
Try using an alternative USB cable that is guaranteed to be in good condition.
Reboot the mobile device itself.

The instructions are quite vague and ineffective, so it is recommended to use slightly different recommendations

Alternative fix technique

So, “Iphone 6 and Iphone 7 error 4013 Iphone” – how to fix it? Repeat the following steps:

Find one program on the Internet. It's called UnistallTool. Naturally, you will need to install it and run it. After that - demolish hard drive all traces of iTunes. After this, you can go to the official Apple website and install the latest version of this product.
At the next stage, the gadget is connected to the computer (USB cable). Find it in the “device manager”, right-click and go to properties. Update drivers. Use the following path as the file source: C:/Program Files/Apple/Mobile Device/Drivers.
The third step is to download and use the “tinyumbrella” special utility. It should be activated in “exit recovery” mode.

In nine out of ten cases this is enough to solve the problem. But there are still ten percent who this method may not help.

Make sure that only the problematic mobile phone is connected to the computer. Replace the previously used firmware with a new one.
Make sure that the USB cable you are using is actually working. It is also worth assessing the performance of the ports through which it is connected. Usually there are quite a lot of them on PCs, you can try alternative ones.

Do not forget that flashing is recommended only when the original battery and the like are installed on the gadget. Charger. In addition, before this procedure, it is advisable to initially get rid of all software that performs protective functions on the phone. That is, find them and delete them, then proceed to flashing them.

Sometimes such a nuisance interrupts the so-called restoration or updating processes.

If so, this might help. next instruction(of course, if you have fresh iTunes):

Force a reboot of the device - hold down the sleep and home buttons for ten seconds.
Connect to PC with cable.
You will be prompted to restore or update. Be sure to select only “Update” if the recovery process was interrupted, the “Restore” option - if the update procedure is interrupted.

There is one more enough original way corrections proposed by some owners of Apple equipment in their comments. It involves placing the device in the freezer for about fifteen minutes, after protecting it with a sealed bag. Does it help or not? It will be extremely difficult to answer accurately, since this option clearly does not belong to those that are usually recommended by experts.

If nothing helps, then there is only one solution left - a trip to a specialized service center. It is very important to take with you not only the smartphone itself, but also a USB cable. The fact is that often this component is the root cause of numerous troubles. For example, it may have some damage. Or - they are not original Apple products, which is also fraught with negative consequences.

Why does iTunes crash with error 4013? This question is quite common among users. Apple products. Error 4013 is a software error and there are quite a few reasons for its occurrence.

Here we will look at what causes this error, and also propose different ways to solve this problem. Not only a professional can eliminate such an error, but also ordinary user, since on various forums and sites there are more and more experienced software engineers share proven methods for treating frozen programs with system errors.

Since any system error has its own code, error 4013 occurs mainly due to a failure during update or recovery Apple devices. Why does this kind of failure occur? In general, the problem occurs based on the fact that users decided to update iOS version on the device, and the connection between the computer and another Apple device (iPad, iPhone) may have been lost.

And so, let’s look in order at why error 4013 occurs with iTunes on iPhone 5S iPhone 6.

If you are in front of iOS update you also forgot to install the latest version of your device iTunes programs on the computer, then old program will most likely fail due to a misunderstanding of the operation and you will see error 4013 on your screen.

The solution in this situation, of course, is to update iTunes to the latest version, restart the computer and update again operating system on your device via iTunes.

The program crashes when the Internet network is interrupted

If you updated or restored the system when the Internet network was unstable, then the result of a signal loss will be the appearance of a message on the iPhone or iPad screen system error 4013.

To get rid of this problem, you need to restart your computer, and if the error occurs on your iPad or iPhone, then restart these devices as well. To do this, on an iPhone or iPad, press and hold simultaneously for 10-15 seconds Power button and Home until the apple logo appears.

Using a different port or cable

If you can’t update the system due to an error, try changing the USB port connector and turning on the computer again and connecting it to iTunes. Maybe new port will ensure uninterrupted communication between devices.

In addition, as an option, you can replace the USB cord that connects the computer and tablet. Use only original cable or a high-quality analogue. Please ensure that the cable is straight and has no bends or twists.

Using DFU mode

If you have used all the methods, but error 4013 still does not disappear, then all you have to do is apply emergency mode DFU, in which your Apple device will be restored, but all the data on it will not be saved.

If you decide to restore your iPhone or iPad in USB mode, then connect your computer to your iPad via a USB cable and turn on iTunes on your PC. After that, turn off the iPad by holding the power button and swiping to the right to clear all tasks. In this state, when the iPad is turned off but connected to iTunes, you need to hold down the Power key for a few seconds and then, without releasing it, hold down Home button for another 10 seconds. Now release the Power button and hold Home until a window appears showing DFU mode.

On the computer screen in iTunes, select the “Restore iPad” task and start the recovery procedure in DFU mode. After which the iPad will reset error 4013, and all missing file data from the iPad can be restored from a backup copy saved in iTunes.

Installing a new version of the operating system

As we already mentioned, error 4013 often occurs due to an outdated operating system, so using the latest version of iTunes, select suitable version iOS for iPad and install it on your device. Also, check if it is outdated iOS program or Windows on your PC, as a computer running on an outdated system may also generate a system error.

If updating the program on your PC did not give a positive result and error 4013 remains the same, try changing your computer with the latest version of iTunes.

In addition, you can completely uninstall iTunes on your computer by restarting your PC and installing the latest version of iTunes from the official iTunes.com website.

Cooling iPad

An interesting way to get rid of error 4013 is the method of cooling the device when low temperatures. How it works? Take your iPad, after turning it off, and place it in a sealed bag. Next, put the gadget in the freezer, like a piece of meat, for about 15 minutes, no more.

After such an unusual procedure, take out your device, remove the packaging, give the device time to reach its normal temperature (10 minutes) and turn it on. Next, connect your iPad via a USB cable to your computer and launch iTunes on your PC again. In theory, error 4013 should disappear.

If problem 4013 is still relevant, you should contact a service center for help.

In most cases, in the iPhone 5s, error 4013, however, as in the iPhone 4s, 6s, is formed during iOS updates via iTunes. During the technical work to restore functionality iPhone gadget 5s, you should do the following:

must be installed newest version iTunes;
the computer itself needs to be restarted;
it is advisable to carry out the process of updating the personal computer system, followed by a reboot;
the recovery process must be carried out with USB help- cord and in case this procedure will not bring results, you will need to change the USB port itself with a cord or restore it on another computer;
The final step is to restart the computer itself.

By performing all of the above steps, as a rule, it is possible to eliminate errors 4013 in iPhone 5. Error 4013 when restoring an iPhone 4s can be corrected in a similar way.

Carrying out next steps, is possible only if order with the hardware is guaranteed:

1 First of all, you need to remove the iTunes program using the system - Unistal Tool from Apple - com, and close iTunes. 2 Using only original version cable, connect the device to the computer. As soon as the system detects it, you will need to go to the device manager and find your TA as part of Apple. Then try to reinstall the driver, indicating the path from the program - C:/Program Files and other similar programs. 3 Download tinyumbrella by pressing the function - exit.

The iPhone 5s restore error can be resolved, in most cases, by restoring the computer software.

A very important role in eliminating problem 4013 during recovery is played by the ability to solve this problem related to hardware. Actions performed in the process of eliminating possible problems with hardware:

you should turn off various equipment - camera, display, compass, followed by firmware;
not quite standard, but very effective option— place the device in a container for ten minutes and put it in the refrigerator (freezer), and then try to flash the firmware;
try to conduct a qualitative analysis of the performance of all control gear systems;
check the performance and integrity of such important items as cables and various connectors;
check the firmware using only original cables and batteries.

Steps to start the recovery process

When carrying out the recovery or update processes, the recovery function does not start; a certain message will appear on the monitor - “It is not possible to carry out the recovery iPhone process(device name), due to an unknown error."

To solve this problem, the following actions are taken:

necessary mandatory installation latest iTunes system program;
Force a reboot on your iPhone 5s. For example, in the iPhone 4s error 4013, as well as in the iPhone 6 and other devices of the earliest release, you should press the sleep-wake function, as well as the “Home” button, holding them for up to ten seconds, until the Apple logo appears on the monitor ;
the next step is to connect the device to a personal computer using a USB cable;
iTunes software will offer to carry out the process of restoring or updating the device. In this case, you must select the function “Update”, but in no case “Restore”, in order to reboot the IOS OS while preserving personal data.

What to do if you can't update your device data

If the update process was successful, but the device does not start in recovery mode, you should repeat all the above steps one more time. But in in this case, instead of “Update”, select the function - “Restore”. Once the recovery is complete, you will need to configure the device using backup copy.

The procedure for carrying out the operation to recover errors that may arise during updating and monitoring of personal computers - Windows, Mac. If it becomes necessary to reboot the equipment again, you should track the update process after the reboot processes are completed.

Try to restore the device with the OS and try using other USB cables.
Check from another computer.

If after all the above steps, information about the presence of error 4013 continues to be displayed on the monitor, you should make sure that possible problems with USB connection. Are there any third-party programs on the phone that are designed to ensure the security of the system, as well as the hardware.

Hardware check

For check hardware Make sure that the iTunes system program is open, you need to close it and reopen it. After that, install a new iTunes system and make sure that new iTunes got up without the most likely problematic tasks that may be associated with third party programs. It is necessary to check that the USB cables, network and Personal Computer, and also make several attempts to restore iPod devices, iPhone. If availability notifications appear repeatedly possible errors, it is necessary to check the installation of old or changed software.

When identifying outsiders system programs ensuring safety and in order to set software parameters, a number of the following measures should be carried out:

make sure exact date, time and time zone during the installation process;
log in to the administrator's account;
check availability the latest system iTunes;
completely update Windows, OSX;
the software must be fully updated (for security);
if iPad devices are not recognized in iTunes, iPod Touch, iPhone, you need to know how to fix it this problem on a Mac or Windows computer.

If a situation arises where all of the above steps do not help, you need to check the connection with the file checking hosts. Make sure there is no blocking on his part during data exchanges Apple servers, iTunes. In case of malfunction of Air Play, Home Sharing, or Remote Control, a quality check should be carried out home computer and device. All this technique must be connected to a single network.

If the problems have not been resolved in the course of the actions taken, there is a possibility of obstruction iTunes systems software system ensuring the safety of the device. There are Internet programs that are designed to provide security and cannot be completely removed. In the process of removing them, a reboot is required, while simultaneously launching the computer cleaning utility.

In cases where all of the above measures did not lead to complete elimination errors 4013 when restoring iPhone 5s, you should make a request to specialized center. Their main activity is related to the repair of this equipment. You need to tell in detail about the actions taken to eliminate errors and restore the gadget. A qualified specialist will help resolve this problem. Considering the possibility large quantity various factors that may cause an error to occur, it is best to consult with an experienced professional in the field.

Apple technology is rightfully considered the highest quality and, no less important, incredibly reliable. However, nothing and no one is immune from various kinds of troubles, breakdowns and errors. In today's article, we will consider the scourge of all modern models iPhone 6 smartphones - errors in iTunes when trying to restore the device. These errors can be 4013,4014,4005 or any other error numbers.

Let's take a closer look at this issue. So, let's imagine the following situation: something happened to your iPhone 6 and you decided to restore its firmware from using iTunes installed on your computer. However, when connecting iPhone 6 to a computer, problems may arise. various problems. For example, iTunes may simply not recognize the connected device, or a failure may occur during an attempt to restore the firmware, which ends with one of the specified or other number errors.

Here is the error text you may see when trying to connect to your computer:

There is an issue with the iPhone "iPhone" that now requires an update or restore (4014).
The problem can be fixed iPhone update, which saved your settings and personal data. However, if the update did not work, you may have to click on Restore, which will erase all settings and personal data. If you have created a backup copy of iPhone on this computer or on iCloud, you will be given the option to restore the backup to iPhone.

One way or another, the problem needs to be fixed, and the iPhone 6 cannot sit forever without restoration. However, first you need to determine the reasons for the problem when restoring through iTunes and the appearance of various types of errors. There can be a huge number of reasons, but let’s take a look at the most common ones:

The problem is on the computer side. The user's system may have experienced a malfunction Apple drivers, which allows the device to be detected and connected to the computer.
Problems with USB cables that have been iPhone connection 6 to the computer. Perhaps the wire itself or the interface USB connections was damaged due to some external influence. Also, such problems can occur when using cables from third-party manufacturers.
There is a problem with iTunes. In most cases, such incidents occur while using an outdated version of Apple software.
In the worst case scenario, some damage has occurred to the hardware of your iPhone 6.

There are other reasons, but they are less likely. So, what we have on our hands: the iPhone needs to be updated or restored, but iTunes cannot recognize the device or refers to errors 4013, 4014, 4005 and similar numberings. Now let's take a look at what can be done in this situation.

Fixing errors when restoring iPhone 6 using iTunes

Immediately you need to make sure that you have the most installed on your system. latest version iTunes. Often, mistakes in this software occur due to the fact that something is outdated. Go to the iTunes download page on the official Apple website and download the latest version of the program from there. However, before doing this, do not forget to remove it from your computer. outdated version. This way you can do a clean reinstall of iTunes.
If the problem with errors and the inability to update/restore the iPhone is the USB cable, then you can try replacing it and then risk performing the desired operation again.
We continue to analyze the problem with USB. Some users claimed that their problem with errors 4013, 4014, 4005 and others were caused by a malfunctioning USB port in the computer. The advice is this: try connecting your iPhone 6 to another USB port, and then update/restore the firmware via iTunes. If everything goes well, then next you will have to solve problems with the USB port.
One more in a great way to solve the problem discussed is to use DFU mode on your iPhone 6. Why is it necessary? this mode? Well, usually, it is used to restore the firmware on the device if the classic method with iTunes does not work for some reason. So, let's look at how to enter this mode and still restore your iPhone:
- To get started, connect your smartphone iPhone 6 to your computer using a USB cable.
- Then you need to hold down the Home and Power keys at the same time for about ten seconds.
- After ten seconds, stop holding the Power button, but still continue to hold the Home button.
- You need to hold down "Home" until your PC detects your iPhone 6 in DFU mode.
- Once you enter DFU mode, everything will be simple and you only need to follow the instructions on your computer monitor to complete iPhone recovery 6.
We were able to get to the very last method in this article and it may seem quite strange to you, and for some, extremely expensive. To get rid of errors 4013, 4014, 4005, etc. When trying to restore an iPhone 6 via iTunes, you need to... change the battery on your smartphone. On the net you can see great amount messages on websites, topics on forums and videos about changing the battery on the iPhone 6, as well as others iPhone models with the same problem, can help overcome difficulties. Yes, this sounds incredibly strange, but easy replacement battery can help you overcome errors and problems when trying to restore your iPhone 6.

We hope that this article helped you cope with errors 4013, 4014, 4005 when restoring the firmware or updating your iPhone 6. If you still can’t do anything on our own, then it’s not your fault, since Apple technology, and indeed any technique, is quite complex and sometimes you just need to turn to specialists. Moreover, your iPhone 6 may have problems with hardware components.