Methods for installing the driver for Apple Mobile Device (Recovery Mode). The computer does not see the iPhone or iPad - There is a solution

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As an iOS user, you probably already know why such a thing as Apple Mobile Device USB Driver is important for your iPhone/iPad/iPod. When you connect an iOS device to your computer, Windows automatically installs this driver on the system so that you can easily connect and transfer files and data in the future.

However, sometimes things can go wrong and you will have problems with it. For example, some users who installed the Apple Mobile Device USB Driver on the system still cannot connect their iPhone/iPad/iPod to the computer. In this case, iTunes cannot recognize the connected device, and a message will appear in the system indicating the need to update the Apple Mobile Device USB Driver.

Let's look at the methods by which you can fix problems with these Apple drivers.

Solving problems with Apple Mobile Device USB Driver

Find Apple Mobile Device USB Driver

If iTunes cannot recognize your iPhone/iPad/iPod after you connect it to your computer, then you need to make sure that you have the latest version of this program installed on your system and that your device is turned on. Then you need to find the Apple Mobile Device USB Driver on your computer. How to do it? We will now look at this for all versions of Windows operating systems.

Windows 10

Click on the Search bar in the lower left corner of your screen, and then type “Device Manager” and press Enter. Open the “USB Controllers” drop-down item, where the Apple Mobile Device USB Driver will be located.

Windows 8

Right-click Start and select Device Manager. As in the previous paragraph, open the “USB Controllers” list and find the required driver there.

Windows 7

Go to “Start→Control Panel→System and Security→Device Manager.” As in the two previous paragraphs, you will find the driver from Apple in the “USB Controllers” list.

Attention: You will only be able to detect the Apple Mobile Device USB Driver if an Apple device is connected to your computer.

Update Apple Mobile Device USB Driver

Considering that you should already be in Device Manager, do the following:

Restart Apple Mobile Device Service to activate Apple Mobile Device USB Driver

After updating the Apple Mobile Device USB Driver, try connecting your iPhone/iPad/iPod to your computer and see if iTunes can detect it. If the situation remains unresolved and you were still unable to connect Apple equipment to the system, then let's try to restart the Apple Mobile Device Service. Restarting this service may fix the driver not working issue.

Click Windows+R.
Enter services.msc and press Enter.
Click on Apple Mobile Device Service twice.
Click on the startup type drop-down menu and select Automatic.
Then click on the “Stop” button and then click on the “Run” button.
Close the window and restart your computer.

Try connecting your Apple device to your computer again and see if iTunes can detect your iPhone/iPad/iPod.

The note: Before you go into Services, make sure you close iTunes and disconnect your Apple device from your computer. Also be sure to update your iTunes to the latest version.

Found a typo? Select the text and press Ctrl + Enter

3. How to Install Apple Mobile Device Service?

(1) Install Apple Mobile Device USB Driver Only

Step 1: Keep the iPhone away from your Windows computer, and then connect them two. Close the iTunes Windows if it prompts out.

Step 2: Run the Command Window through: Pressing the Windows key (Win) + R on the keyboard to visit the command box, where you should enter: %ProgramFiles%\Common Files\Apple\Mobile Device Support\Drivers
And tap the Enter key.

Step 3: For 32 bit Windows OS users, please right-click on usbappl64.inf > Install;
For 64 bit Windows OS users, please click usbappl.inf > Install.

Tips and Notes:

(1) To Navigate to the files with *.inf abbreviations in Windows 7, you may click on "Organize > Folder and Search Options > Hide extensions for known file types."

(2) How to make sure Apple Mobile Device USB Driver is successfully installed on computer?

Step 1: Press "Windows + R" on the keyboard, enter devmgmt.msc to visit the Device Manager.

Step 2: Scroll down and click to unfold the "Universal Serial Bus Controllers" to see whether or not Apple Mobile Device USB Driver is in the list. You"re good to go with the driver downloaded, but if there isn"t such an item in the list, please try another USB cable; If there"s an error mark next to Apple Mobile Device USB driver, please reinstall the abovementioned *.inf file, or check through third-party security software.

(2) Install iTunes All from the Start

To reinstall the latest version of iTunes for Windows 10, first uninstall the old version under Control Panel, find a valid iTunes software from official Apple's website and download the installer, then just follow iTunes" installation wizard to complete.

4. How to Uninstall Apple Mobile Device USB Driver?

In most cases missing dll files can lead to Apple Mobile Device USB driver not working properly, where you could see a quotation mark next to the AMDS icon. Then you"d better uninstall the incomplete software before re-installing it. How to do it? Follow the steps below:

Step 1: Log in onto your computer as the administrator, connect iPhone to computer without launching iTunes.

Step 2: In the start menu, find "Device Manager" and press the Enter Key.

Step 3: Locate to Apple Mobile Device Service, if you see a question mark next to the icon, right-click on it and choose "Uninstall", then "OK" on the newly-opened windows.

Step 4: Also under the Device Manager, locate the Universal Serial Bus controllers > right-click on it and select "scan for hardware changes". By doing this, your Windows computer automatically install the necessary drivers and will detect iPhone 8.

Tips and Notes:

If you see a exclamatory mark next to the AMDS icon instead, right-click on it and hit "Enable".

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5. Apple Mobile Device (Recovery Mode) Driver Download

" Trying to connect my iPod to computer yesterday, but the iPod screen is frozen with the "Connect to iTunes" icon. I can turn it off (black screen) but as soon as it is attached to the PC or docked, the same icon reappears. I cannot make the red slider appear to shut it down."

"The computer insists on my installing the driver for Apple Mobile Device (Recovery Mode), and by the time I check through the Device Manager, there"re an "?" and a "!" on the AMDS icon, I"m just at the end of my rope……"

From An Apple Discussions Forum Guest

In such emergency cases when your computer asks you to install an Apple Mobile Device (Recover Mode), chances are that your iPhone is stuck on the Apple logo with no progress, or that iTunes simply won"t recognize iPhone. Download Apple Mobile Device ( Recovery Mode), follow the steps below to it:

Step 1: Keep your iPhone 8 charged throughout the night. Try to reset the iPhone first by holding the switch button and home button until an Apple's icon appears.

Step 2: Connect iPhone to computer in recover mode, to do this, please first disconnect iPhone from computer with iTunes off, and then re-start iTunes.

Step 3: Force start iPhone:
iPhone 6s and earlier: Press-hold the sleep/wake + home buttons at the same time until you see the Apple logo, and then the recovery mode screen.

Force start iPhone X, iPhone 8 (Plus) or iPhone 7: Press-hold the sleep/wake + volume down buttons until you see the Apple logo, and then the recovery mode screen.

Step 4: On iTunes when you see the box saying "There is a problem with the iPhone "iPhone" that requires it to be updated to restored." Choose "Update", which helps re-install iOS without erasing your personal data. Wait for the new iOS software to be downloaded to your iPhone through iTunes. Usually it takes about 15 minutes for your device to exit recovery mode, but still more for the download to finish. Then set up your iPhone all over again.

Apple Mobile Device USB are drivers for OS Windows that synchronize your computer with iOS devices. This software is installed on all Apple devices after connecting to the network. Drivers are distributed officially and provide configuration, recognition and full operation of devices connected via a USB cable.

The computer recognizes the iPhone, iPad or iPod only after installing the drivers. They are supplied with the iTunes program and are also installed as auxiliary components of the manager.

Old generation iTunes drivers are available for separate installation and are designed to run on operating systems with a 32-bit structure. On computers with a 64-bit system, drivers are installed along with iTunes.

Purpose and installation

OS Windows without these drivers on the computer does not recognize any Apple device connected via a USB cable. On computers with OS Windows 10 there is such an opportunity, because this “system” provides downloading and installation of drivers for connected devices.

After installing the necessary drivers, you exchange photos between your computer and Apple devices. These drivers enable the iTools assistant manager.

Important information

Correct operation of drivers on OS Windows is available after starting the Apple Mobile Device Service. Each user can enable this service and check its activity by logging into the “Administration” section and then into “Services”. If you have problems, you need to restart the service and restart the computer. After that, install the drivers and start working with the device.

Key Features

the software is distributed officially and is a universal driver from Apple;
the program works on old and new builds of OS Windows, starting with XP;
ensures full functionality of iTunes and other managers;
automatic installation mode;
drivers are distributed free of charge;
full access to the mobile device and work inside the shell of a tablet, smartphone or iPad;
synchronization with the operating system and transmission of different types of content;
processing files inside the smartphone: copying, pasting and transferring data;
data exchange at high speed and quick access to hidden folders of the mobile device.