What to do if iTunes does not see ipad. iTunes doesn't recognize iPod shuffle or see my computer

Sometimes you need to connect your iPod to your computer to download audio files and videos, or to transfer applications that you have already purchased from the App Store. But there are situations in which iTunes does not see the iPod. They cause inconvenience to the user, and therefore you need to know how to fix this problem.

Possible causes and solutions

The reasons why the computer does not see the iPod may vary. The reasons why a gadget is not recognized are often a software malfunction or a malfunction of the gadget. In case of some breakdowns, you can fix them yourself, but if this is not within the user’s competence, then you need to contact a service center.

USB cable is damaged

If the computer does not see the iPod, but is charging via USB, then the reason is that the USB cable or USB port on the computer you are using is damaged. Therefore, you first need to inspect them for the absence of visible damage and dirt. If possible, during testing you can replace the wire with a known good one. A non-original cable can charge the gadget, but cannot transmit data.

After this test, you need to check whether the Mobile Device USB Driver is displayed in the “Device Manager” or not. Everything is fine if Device USB Driver is displayed, but if not, then you should find the appropriate driver.

USB driver not installed

Together with iTunes, the Apple Mobile Device Support component is automatically installed, which is necessary for the functioning of the iOS device. If this part is missing, then you need to reinstall iTunes. If necessary, find the driver and reinstall it.

iTunes version is outdated

After checking the drivers, open iTunes. Next you need to look at what version is installed: if the latest version of iTunes, then everything is fine. If not, then most likely iTunes does not recognize the iPod for this reason. To fix the problem, first uninstall iTunes and then install the latest version.

Not updated software

Often, the gadget may remain “invisible” to unupdated iTunes software, since Apple does not allow the updated version of iOS to work with the old version of iTunes. Therefore, you just need to update the application and software on the computer you are using, and then restart both devices.

iTunes does not recognize iPod in Microsoft Windows

If iTunes does not see the iPod in the Microsoft Windows operating system, then you should follow these steps:

If these steps solved the problem, then select automatic launch of the Apple Mobile Device so as not to encounter this kind of trouble in the future. If drivers are the cause of this problem, then in Device Manager, right-click on the option "Apple iPod Recording" and select a team "Update driver" in context menu.

iTunes doesn't see iPod on Mac OS

1. Disconnect the gadget from your computer device by closing it in iTunes in advance.
2. Launch a basic file manager Finder and move the following components to the Trash: iTunes folder, iTunes program shortcut from the launcher, AppleMobileDevice.kext file, AppleMobileDeviceSupport.pkg file .
3. Restart your PC.
4. Empty the Recycle Bin and restart your PC again.
5. Update iTunes for Mac to the latest version.
6. Connect your iPod.

Contact Apple Support

If the cause of the problem is not included in the listed list or the methods do not resolve the problem, then you need to contact Apple support.

Readers often contact us with various questions about solving any problems related to mobile devices and software. One of the most popular: “ iTunes doesn't see iPhone, what should I do?".

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You can find a working way out of this situation on the Internet, but you have to make your way through mountains of various information. In this article, we decided to combine all possible solutions and figure out why, after all, “ iTunes doesn't see iPhone«.

iTunes often scares iPhone, iPad and iPod Touch users. The program seems confusing, complex and extremely inconvenient. It also throws out various pearls. Either the music is not synchronized correctly, or the applications have disappeared somewhere, or even iTunes cannot detect the iPhone (iPad or iPod Touch).

There is no need to despair (and switch to Android), there will always be solutions to the problem. If iTunes does not see the iPhone, check the functionality:

• Software. Reinstall iTunes by downloading the latest version.
• Cables. Try using a different cable.
• Computer. iTunes does not see iPhone due to a malfunction of the Apple Mobile Device. Another computer may help resolve the problem.
• USB ports. Often the problem lies in the USB port. Try using the connector on the back of the system unit.

If all standard methods do not help, then it’s time to take on the heavy artillery.

Doesn't see because he doesn't trust

iPhone or iPad are completely self-sufficient, stand-alone devices, but they still have to be connected to a computer from time to time to transfer large amounts of data, install software, etc. In this case, sometimes a device synchronization problem arises, which can often be solved using the methods described below.

ON THIS TOPIC:

We will talk about trusted computers, or more precisely, the operating systems installed on them. When connecting an iPhone or iPad to a new computer for the first time (or after reinstalling the OS on an old one), the user receives the request “Trust this computer?” and must answer yes to access settings and content on your mobile device.

If you reject the request, then a synchronization problem may arise in the future., and to solve it you will need to use the instructions below.

On Mac

So, to get a second request and “start trusting” your Mac computer, you need to select “ Transition —> Go to folder"(or use the keyboard shortcut " ⌘Cmd + ⇧Shift + G«),

and then go to the address /var/db/lockdown and delete all certificates in this directory.

On Windows XP, 7, 8, 10

In the case of Windows OS, you will also need to delete the contents of the Lockdown directory. To do this, you will need to enable the display of hidden folders and files ( Start —> Control Panel —> Folders settings),

and then go to the address C:\ProgramData\Apple\Lockdown(for Windows 7, 8, 10) or C:\Documents and Settings\All Users\Application Data\Apple\Lockdown

If deleting certificates from a Windows PC does not solve the problem, you will have to use a more complex method:

1 . Right-click on the shortcut " Computer", select " Properties" and find " device Manager«;

2 . In chapter " USB controllers"Right-click to call up the context menu of the item " Apple Mobile Device USB Driver" and click " Update drivers...«;

4 . In the window that appears, click “ Review" and go to the directory C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers, where we are interested in a file called " usbaapl“, which is what needs to be installed.

If none of the methods described above helped solve the problem, then the cause probably does not lie in obtaining a trusted status for this computer. Try this:

iTunes doesn't see iPhone or other Apple device in Microsoft Windows XP

1 . Close iTunes after disconnecting your device;
2 . Go to Start -> Execute and enter in the window that appears services.msc or open Services In chapter Administration Control panels;
3 . Find an item Apple Mobile Device and in the next window click on Stop;
4 . After stopping in the same window, click on Launch;
5 . After restarting the service, iTunes will be ready to work with your device.

Why doesn't iTunes see iPod Touch 5, 4 (4g, 3g)? This is one of the problems that the service center will help you solve. There can be many reasons, some of which we will consider below, but to properly solve the problem, you still need to seek help from specialists who, after conducting diagnostics on professional equipment, will not only identify the reason why iTunes does not see the iPod, but also promptly will solve it. After all, the longer you delay this or, even worse, try to solve the problem yourself, the more difficult and expensive it will cost you to repair your favorite MP3 player iPod.

Nano 6, 7, Classic, Shuffle, Video - all these are types of music players, and we can help you with each of them.

Why doesn't iTunes see my iPod?

iTunes does not see iPod for several reasons

1. The most common cause is the use of a faulty cable. In this case, it needs to be replaced. We recommend using only 100% working cable. Even if you buy a new cable (not the original) from unauthorized centers, you cannot be sure of its serviceability. Therefore, buy the original version of the iPod cable.

2. iTunes does not see iPod Touch 5, 4 (4g, 3g) in a situation where the connector has failed. It must be inspected for damage or signs of corrosion. If there are any, then it needs to be changed.

3. Also, if the power connector cable is faulty, iTunes does not find the iPod. The cable fails both from mechanical influences and from exposure to moisture. In this case, it needs to be replaced. In this case, it changes complete with the connector.

4. iPod is not detected or recognized in iTunes if the power chip has failed. This can come from:

Power surge;

Mechanical influences;

Moisture, etc.

If the power chip of iPod Touch 5, 4, Nano 7, 6, Classic, Shuffle is faulty, it must be replaced.

5. Due to moisture, shock or power surge, iTunes freezes when connected and does not detect the iPod. In this case, PCB components, PCB tracks, etc. could fail. To accurately determine the cause, immediate diagnosis and replacement of damaged mechanisms is required.

How much will it cost to repair an iPod?

Below is a table with prices for our services and device parts that will need to be replaced if necessary.

It is important to remember that the sooner you contact specialists, the cheaper you will have to pay for repairs. After all, we are talking about ensuring that one small malfunction does not become a big malfunction and does not lead to others.

Let's give an example:

One of the clients contacted us with a question why his iTunes hangs when he connects his iPod, and he already bought a new cable and there seemed to be no damage. After conducting diagnostics, it turned out that the cause was moisture getting on the elements of the device. After restoration work, his MP3 player iPod worked like new.

Let's summarize:

1. If you still have to face a problem when your iPod is stuck on iTunes and won’t connect, then the sooner you turn to professionals for help, the easier it will be to solve the problem.

2. Following from the first, repairs will cost you much less.

3. Doing “self-repair” will only make things worse.

Why do you need to contact our service center?

1. We provide a warranty for the entire device, and not just for its individual component.

2. We carry out diagnostics for FREE.

3. Testing of the device after repair is carried out only on professional equipment.

4. We employ only high-class specialists.

Contact our service center and you will save not only time, but also money!

Your iTunes does not recognize iPod Touch 5, 4, 4g, Nano 7, 6, Classic? The player cannot be connected to the computer because it does not see MP3? For most users, this situation becomes really serious. Don't delay making a decision. If suddenly you still don’t know who to turn to for help, we advise you to immediately go to our service center. This will be correct, since only from us you have the opportunity to purchase any component at the most reasonable price. We have been working for quite a long time and during this time we have established direct supplies of spare parts directly from the manufacturer’s plant. It is precisely because we do not have to cooperate with resellers that the price remains so low. We are ready at any time, why iTunes doesn’t see the iPod or the computer doesn’t see it, and carry out the necessary repair or replacement to solve this problem.

Why doesn't my computer or iTunes see my iPod?

1. First of all, you should check whether the connector in the player is damaged. It often fails as a result of improper use. In any case, the situation can be corrected. Go to our telemama service center, where a high-quality replacement of the component will be carried out in the shortest possible time.
2. If the lower cable is damaged, then the wife connects to iTunes iPod Touch 5, 4, 4g, Nano 7, 6, Classic and to the computer. The cable can be replaced. Only real professionals can carry out this difficult task quickly and efficiently, so you should not try to repair the equipment yourself.
3. Chastokomp does not see iPod Touch 4, 4g, Nano 6, Classic after liquid got into the MP3 or there was a strong impact. Any mechanical damage always negatively affects the performance of the entire device. In this case, determining the breakdown is not so easy. To do this, we conduct diagnostics, which are completely free for our clients.

Advice. What can you do to reduce the cost of repairing your iPod MP3 player?

Remember: if iTunes or your computer does not see the iPod after moisture has gotten inside or after mechanical damage, then you should not continue to operate the player, as the number of breakdowns in it will increase as much as possible.

A - you know the breakdown and the reason for its occurrence.

If you know why the iPod stopped functioning normally, and you are absolutely sure of this, then it is not difficult to draw your own conclusions about what the consequences may be and whether the situation will become more complicated over time. It may be best to immediately take the equipment to a telemama workshop.

B – you do not know the cause and essence of the breakdown.