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An error occurred in the google play services application, how to fix it. Google Play Services: Solving all errors. Google Play errors: types and codes


While using your mobile device on the Android operating system, all users use the services official store Google Play applications, but not always successfully. The fact is that even such a proven application can malfunction and many people have to see on their screen “an error occurred in the google play services application.” First of all, you should understand that this is not the fault of the gadget manufacturer, problems can be different and their causes also differ, as well as solutions, but first things first.

Crashes without ID

Basically, errors that occur have a serial number, by which it is easy to determine its cause, but it is also possible that an error without a number occurred in the Google Play application. The solution to this issue is the following procedure:

  • first you need to go to the application configuration (look in the phone settings) and clear the Google Play intermediate buffer;
  • if it doesn’t work, reinstall the application store;
  • clear intermediate buffer "Google" Services Framework»;
  • check for correctness set date and time on the device, change if necessary;
  • check your internet connection.

Based on the available number, it is easy to determine “where the legs are coming from,” so it is worth describing the elimination of the most popular errors and identifiers.

Error ID 101

This crash occurs when there is a shortage on the device free space. The problem can be solved, of course, by clearing the memory. This can be done manually by deleting unnecessary data or using special utilities that will clear the Cache of all programs and free up a sufficient number of megabytes. When error 101 occurs in the Google Play Market application, it is advisable to clear the Cache in it as well.

Error ID 403

This problem occurs when multiple Google accounts are installed on the device at once. Naturally, to fix it, you need to delete unnecessary data or log in from your main account, delete the application that failed, and try to install it again.

Error ID 481

Also has a connection with incorrect operation account. When google play market error 481 occurs in the application, you can fix it by deleting your account from the device. After this procedure, the phone or tablet needs to be rebooted and created new account.

Error ID 911

The failure occurs due to a failed verification procedure while connecting to the Internet. To solve this problem you need:

  • clear cache and app store data;
  • Using a mobile browser, go to APN and try downloading again;
  • connect to another network, possibly mobile.

Error ID 919

This problem arises just like 101 due to insufficient memory on the gadget and is solved, in fact, in the same way. Needs to be removed from the gadget unnecessary programs or other data, then the question “an error occurred in the google play services application: how to fix it” will no longer arise.

Error ID 920

This problem is based on incorrect operation wireless internet connections. To solve the problem, you should first try to reconnect to Wi-Fi networks and download the program.

If this action does not help, then you need to delete your current account, restart the gadget, and create a new account with which to log into the virtual store. The last solution is to clear the data and Cache memory of the Google Play service. After this, you must restart your device and enter the Play Store again.

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Every Android smartphone user is familiar with Google program Play. This is a proprietary application that allows you to download various programs, books, music and more. Crashes in this application are quite rare, but they do happen. Therefore, today we will talk about the most common Google Play errors, as well as ways to solve them.

Error 24

It may appear when trying to install an application. This occurs due to the fact that this application was already installed on your device (in our case, Go Launcher Ex), and after removal, “tails” (some kind of folder or file) remained in the operating system, which directly interfere with the new installation.

To solve the problem, the device must be rooted. With help file manager, in this case it is best - Root Explorer, you need to go to the sdcard/android/data/ folder and delete the remains of the application that cannot be installed. As an example, the photo shows the removal of the “tails” of the Go Launcher Ex program:

Error 101

In this case, the installation of new programs is blocked due to large quantities already available. To solve this problem, you just need to erase unnecessary applications. If this does not help, clear the cache and data from Google Play Market, as well as Google Play Services.

Error 413

This error usually arises from being used to access World Wide Web proxy server and does not allow you to download or update the application. To solve it, the user only needs to clear the cache of his own browser and Google services. To do this, go to the application menu to the “All” tab and there find “Google Play Services” and “Play Market”. Apply “Clear data” and “Stop” to them.

Error 481

In this case, there is a problem with the Google account. This problem can be solved by deleting the existing account. You need to go to “Settings” - “Accounts” - “Google” and delete your account. Reboot your device and add it again. If this does not help, then you need to register and add a new account.

Error 491

As a rule, it states that it is impossible to update or download any application. To get rid of this problem, you need to reinstall your Google account. First, you need to go to “Settings” - “Applications” - “Manage applications” - “All” and find “Google Play Services”, then clear the cache and data of this component. Reboot the device. Go to “Settings” - “Accounts and synchronization” and delete your account. Reboot the device again and then add a remote one or create new Google account.

Error 492

It's work related virtual machine Dalvik, which runs all applications and code written in the language Java programming. First of all, to solve error 492, use a simple way to clear the cache and delete data from Google Services and Play Market. If this does not help, you need to restore the device to factory settings through the menu or boot into Recovery mode and activate the item called “wipe cache/dalvik cache”. Remember that this will delete information from your phone, so save the most important and necessary data first.

Error 498

It mainly occurs when accessing the Internet and downloading content. The reason for this is a full cache. Therefore, to get rid of this error, you need to clear the cache of your applications and delete all unnecessary files. If that doesn’t help, try booting your smartphone/tablet into Recovery mode. To do this, with the device turned off, press the power and home buttons, or the power and volume down buttons simultaneously for a few seconds. In Recovery mode, find and select the section " Wipe cache partition".

Error 919

In this case, the application loads successfully, but due to lack of memory, it simply does not open. All that is needed to solve this is to simply delete all unnecessary applications and other data. Also, if there is free space on the memory card, you can transfer some programs.

Error 921

This error usually blocks the installation of applications. To solve it, you just need to clear the cache Google Service Framework and Play Market, then restart the device.

Error 923

Most often it crashes when synchronizing applications or when the cache memory is full. The first step is to check the device memory. If there is no free space, then you need to clear the memory of unnecessary (not used for a long time) programs. If you still have a lot of free space, then try clearing the cache of “Google Service Framework”, “Play Market”, “Download Manager”.

Another way to solve this problem is to boot the device in Recovery or ClockWorkMod mode. In this case, you need to find and use the “Wipe cache partition” item.

Error 927

It occurs during an update of the Google Play store itself and blocks the downloading of any application. The solution to the problem is very simple: you just need to wait a while and try again to download or update.

Errors 941 and 942

If any of these errors occur, you need to stop Google Play. Next step What you need to do is erase the cache and updates. Similar actions carry out with Google Framework and Download Manager. After that, delete the Google account associated with the device. Reboot and add a new account.

While working with applications on the Android OS, some users may receive a message. This can happen occasionally or regularly, is due to the dysfunction of the application in question, and can cause a lot of inconvenience to the user. I also encountered something similar at one time, so in this material I will describe the most common errors in Google Play Services, and also explain how to quickly and effectively fix these errors.

Problems with the Google Play Services application are quite common. This is due to malfunctions in the operation of this application, the lack of debugging of its functionality, as well as conflicts with different versions Android OS. If you encounter the specified error and do not see its specific number, I recommend doing the following.

  1. Go to your device's settings, select "Programs", find the "GooglePlay Services" application and clear its cache.
  2. Usually, as a result of such actions, an error without a number disappears, but if the error does not disappear, then delete this application from your device, and then install the latest version.
  3. Clearing the app's cache may also help." Google Services Framework". Go to “Settings” - “Programs”, find the specified software there, go into it and clear its cache.
  4. Also, there is such an error in the services application Google Market may happen due to incorrect specified dates and time. Check the correctness of this data through “Settings” - “Date and time”. If the time and especially the date do not match the current ones, then set them manually or select " Automatic detection» (in this case, information will be received from the operator).
  5. And finally, check your Internet. It’s trite, but problems with the Wi-Fi connection may be responsible for the occurrence of this error.

Errors with number

In most cases, the specified error message also contains its number. This makes it much easier to identify the problem, allowing you to quickly and effectively fix it. Below I will present a list of errors frequently encountered by users in the Google Play application, and will also provide methods for quickly getting rid of them. Service errors are sorted in ascending numbering order.

Error 24 when installing an application on Android

Error 24 usually occurs when installing applications on Android and it happens due to data “overlay”. Occurs during re-installation of the same application, when the files remaining from the previous installation conflict with the new files being installed.

Solution . To prevent this error from occurring, get root rights on your device, and then, using Root Explorer or SuperSu, go to the folder on your device sdcard/android/data/, where and delete outdated files.

What to do when error 101 occurs

Error 101 occurs in the Android Market due to lack of free space on your device.

Solution. Need to remove part unnecessary applications, clear your device's cache using special programs(for example, Auto Cache Cleaner), and this error will disappear.

How to fix 403 error in Play Market

This 403 error occurs when purchasing applications from a device that has two Google accounts installed at once.

Solution. To fix the 403 error, log in from your main account, delete problematic application, and then try to purchase the application again by clicking “Buy”.

Fixing error 413

Error 413 occurs due to the use of a proxy server in the application, which does not allow updating the old application or downloading a new application.

Solution. To get rid of this error, clear the browser cache and Google services (Google Play Services and Play Market) by first clicking “Stop” and then “Clear data”.

Error 481

Error 481 is due to problems with your Google account.

Solution. Delete your account through “Settings” - “Accounts” - “Google”, go to your account and select “Delete account” in the options. Reboot your gadget, and then create a new account in Google Play.

Error 491 when downloading from the Market

This error 491 when downloading applications from the Market is associated with the inability to delete or download the application.

  1. Solution. Reinstall your Google account by clicking “Settings” - “Applications” - “All”, find “Google Play Services”, clear data and cache.
  2. Then restart the device, after loading, go to “Settings” - “Credentials and synchronization” again, and delete your account there.
  3. Reboot again, and after that create new Google account or add deleted.

Error code 492 on Google Play

Error 492 occurs due to failures in the Dalvik virtual machine running with program code on Java language.

Solution. To get rid of this error, clear the cache and application data of Google Play Services and Play Market.

  • If for any reason this does not help, reset existing settings the device by restoring the factory settings through “Settings” - “Backup and reset” - “Reset settings”.
  • Or boot through “Recovery” mode (press the power and home buttons, or the power and volume down buttons, this function does not work on all models), and select “wipecache/dalvikcache”.
  • Remember that in both cases you will lose your information from your phone, so before cleaning, make a backup copy of your important data.

Error code 495 in Play Store

Error number 495 is associated with malfunctions in the Google Play Market and Google Service Framework.

Solution. Go to these applications through “Settings” - “Applications” and clear the data and cache. Uninstalling Google updates also helps Play Store.

If specified error 495 does not disappear, then try deleting it Google account as stated above, restart your phone, and then add your Google account again.

Failed to load application error 498

The cause of the “Failed to load application error 498” error is usually a full cache on your device.

Solution. Clear the cache and delete unnecessary files, you can also try going through the “Recovery” mode (how to do this is stated in the description of error No. 492), and select “Wipecachepartition” there.

How to fix 504 error

The mechanism of occurrence and solution is similar to error No. 495.

Error 911

Typically error 911 is associated with the end of authentication with using Wi-Fi on any web page.

Solution. To get rid of error 911, there are several options:

  • Clearing Google Play Market application data and cache. Go to Settings-Applications, find the specified application there, go into it, and click “Clear data” and “Clear cache”;
  • Re-login to APN using mobile browser. Open Play Market and run application updates again;
  • Connect to another Wi-Fi network and update;
  • Instead of Wi-Fi, try using it for updates cellular communication, but remember that for large applications this can be quite costly.

Installation error 919

Installation error 919 occurs due to insufficient memory.

Solution. Just delete unnecessary applications and unnecessary media files to increase the amount of free space.

Error 920

It is associated with emerging problems in Wi-Fi work connections.

  1. Solution. To do this, turn off and then turn on Wi-Fi, and by going to PlayMarket, start installing or updating the application.
  2. Deleting your Google account can also help (how to do this is described above in error No. 491), then, after rebooting your device, log in again.
  3. You can try and clear updates, cache and data from the Google Play Market application, and after completing the operations, restart your device.

Error #921 occurred

There is an issue with blocking the installation of new applications.

Solution. Clear the cache of Play Market and Google Service Framework applications, then restart your gadget.

Error 923 when downloading applications

“Error 923 when loading applications” occurs due to a full cache, or when synchronizing applications.

You can also clear the cache via Recovery function, as stated in the description of error No. 492.

Error 926

What does error 927 mean in the Play Store?

Error 927 occurs in the Play Market if you want to download an application during the Google Play Market update. For the error to disappear, you just need to wait until the end of the PlayMarket update.

Errors 941-942

These problems are related to failures in work Play Market.

  1. Solution. Stop it from working through “Settings” - “Applications” - “Play Market” - “Stop”.
  2. Clear its cache and remove the update. Carry out the same operations with the Google Framework and Download Manager applications, delete your Google account.
  3. Reboot your device, and then add a new Google account.

Error when receiving data from server RH-01

I described two ways to solve this error in the article earlier: “RH-01 Play Market“.

Conclusion

As you can see above, errors in the Google Play services application are mostly resolved by clearing the cache and data, as well as by deleting the Google account and then restoring it. It can often help simple reboot devices, free up memory, and connect to another Wi-Fi network.

I would recommend carefully monitoring the fullness of your device, regularly clearing the cache using automatic programs, and also use reliable internet, guaranteeing stable software updates. Implementation of these simple rules will help rid your device of many of the errors that occurred in this material.

In contact with

Many device owners Android based I've probably come across the Google Play service more than once. Quite often, when using this service, the system displays a message stating that an error has occurred in Google Play. Then follows short description problems and failure code. Let's see what can be done when such problems arise and how to deal with it.


Google Play: what is it?

Let's start from afar and first figure out what the Google Play service is. In fact this service represents a remote file storage, which presents multimedia content and software used in the Android OS environment. In essence, the Google Play service is similar to the AppStore, which is designed for devices from Apple. If you pay attention to the service itself, you will notice that all the content in it is organized by content type.

Games, programs, films, music, books, etc. are sorted separately here. There is also an option to highlight paid and free content. And even though you bought some game or program, for the Google Play service a service error is common problem. Next we will look at the most probable reasons occurrence of failures, as well as recommended methods for troubleshooting problems.

Why in Google service Play may errors occur? The most common cause of error messages and crashes is that the service cache is full. In some cases, receiving error Google data Play may be related to installation unofficial firmware, as well as with service updates. In some cases, incorrect user identification may occur. As a result, it becomes impossible to log into the service using an existing account. Finally, if the software is initially installed on removable card memory, then we can assume that it may be faulty or there is simply not enough free space on it. But let's consider everything in order.

Google errors Play: types and codes

Regarding types possible errors related to Google's work Play, then almost all of them are related to the installation of programs, applications and games or to updating already installed software. The most common errors are codes 927, 923, 921, 919, 905, 498, 492, 491, 413. However, it is somewhat unclear why the service produces such a number various errors, although the root cause is basically the same.

"Google Play Service": an error occurred

Service failures are quite common. It is worth noting that in some cases, Google Play error number 921 may appear, which is unknown. However, even the appearance of this error indicates that some content in the system cannot be updated or loaded. But if all errors are of the same nature, then the methodology for eliminating and correcting them in almost all cases should be the same. It comes down to three simple things: clearing application data and cache, deleting service updates, as well as correctly entering your account. Of course, the Google Play Market error may be due to a malfunction of the removable storage device. This will be discussed a little later. First, let's look at the simplest solutions.

The simplest method for eliminating errors is clearing the cache

Let's assume that an unknown Google Play error occurs during the process of downloading data or updates. For some reason, the service itself cannot identify the failure, indicating that the cause is of unknown origin. Typically, this is a Google Play error type 921. Taking all of the above into account, the first thing you need to do is go to the settings of your mobile device and select the application menu there. Find it on Google Play. When entering the main menu of the desired section, you need to use two buttons, namely deleting data and clearing the cache. If the error does not contain code 905, then you can leave the updates alone. When unknown error Google Play with code 921, you can eliminate the cause using the method described above.

Uninstalling updates

As for the unpleasant situation associated with the appearance of error code 905, then in this case you'll have to delete everything installed updates service. In certain cases, you may need to remove completely everything Google services. In the above example, it has already been said that the service management menu has special button to remove updates. Nothing bad will happen if you follow this operation and reboot your device. When reconnection to the Internet will come true automatic update service until the latest revised release. In this case, you will be able to bypass the installation of the previous clumsy package. In principle, if you apply deleting data, clearing the cache, and uninstalling updates, the problem should be solved.

Deleting an account

Despite the fact that the problem with loading content should be solved quite simply, in some cases this problem may be due to the fact that the service simply does not recognize registered users. The easiest way out of this situation is to enter the correct data specified during registration. Practice shows that this method does not always work. Often messages that an error has occurred in the Google Play service are issued with failure codes 492 and 905. These are the most common cases. How to fix Google error Play this like? Very simple. You just need to delete your account and log in again after rebooting the system.

To perform this operation, you must use the settings menu. Here you need to select the accounts section. In particular, the user should be interested in the account Google entry. After entering the control window, you simply need to use the delete registration button or the corresponding line from the menu. Deleting registration data is a thankless task. Especially in cases where the user does not remember what password and email address he used.

On the other hand, if you have all the necessary data, then after a reboot the system itself will prompt you to log in with an existing account or create a new one. You can enter all the required information, after which the automatic connection. If you have problems logging in, you can try to recover your password (this method will only be effective if you know the email address Gmail) or create a new account and try to log into the service using it. It is worth noting that such registration can always be changed if you suddenly remember the details of your previous account. These manipulations are carried out in the accounts section with the selection of the Google service.

Restoring the memory card

The most serious problem when a warning appears that an error has occurred in the Google Play service is the malfunction of the removable media when physical damage or software glitch. This problem is quite difficult to solve, but in this case there is a way out. The memory card will have to be formatted using special utility, which must correspond this type carrier. First you need to find out some controller codes.

After this, you need to download the corresponding program from the equipment manufacturer’s website. It is worth noting that in each specific case you need to use different programs. When inserted into a computer, the memory card is often not even detected. This is the worst case that can happen. However, when formatting removable media, you can achieve the desired result. It's best not to change the default settings or download apps or programs to your removable media. For this purpose it is better to use internal memory the device itself. Believe me this method will allow you to get rid of many problems.

Conclusion

If a message appears that an error has occurred in the Google Play service, do not worry ahead of time. Any of these problems can be easily resolved. However, in this article we did not consider the possibility of exposure to viruses. Practice shows that this problem mainly appears as a result of the influence of spyware codes, programs or regular spam. Such objects usually operate as follows: first they try to open some page on the Internet through a browser, and then redirect them to Google Play. Here you already begin to wonder whether the developers themselves installed malicious codes into some of your applications to increase the popularity and increase the number of downloads of your products and those of your partners?

Here it is worth considering whether they are related Play errors Market with those failures that the service so diligently reports. However, if similar problems and arise, then basically standard solution in this case, the contents of the cache will be deleted. Of course, you can try using more drastic measures, for example, performing a factory reset or hard reset. However, in most cases such procedures are not required. In addition, after executing latest transactions the user can easily lose everything software, which was installed on a smartphone or tablet. So it’s better to think everything through again before trying to take such steps.

Have you ever encountered a situation where you were working through several settings on your phone to make certain changes, or simply exploring the options for customizing your device, and suddenly received a message that Google Play Services has stopped working? Google Play services app has stopped", after which they could no longer continue their manipulations?

Let's say right away: if you receive such an error message, then there is absolutely no reason to panic. You just need to try to correct the situation using one of the methods that we will offer today, and continue to calmly work with the smartphone settings. The Google Play services error that occurs is not related to your actions or your device, but to the loss of some transmitted data at one of the setup stages. It's not even a bug, but a technological glitch that caused some data to get lost or couldn't be tracked, and Google Play Services eventually lost that connection, causing it to stop working.

Exist various reasons, for which a Google Play Services error may occur, and we will accordingly discuss different methods solutions to this problem. As mentioned above, the reasons for stopping Google services cannot be stated with absolute certainty, since they lie in the peculiarities of data transfer technology. But the crash usually happens when you make some changes in the settings operating system Android. Try to take the steps we suggest sequentially - depending on what exactly went wrong, you can fix the error in one of these ways.

Method 1: Clear cache

One of possible solutions problems stopping Google Play services is clear cache system application Google Play Services. To do this, go to Settings and select the “Applications” section. Now you need to select the Application Manager and click on the “All” tab. Next, we find Google Play services and click on it once - we see the configuration options for this application. Select the "Clear cache" option and click. Once you have successfully cleared the cache from this app, you need to restart your smartphone to avoid Google Play services error in the future.

Method 2: Reset app settings

To reset application settings, you need to use the Application Manager to go to the Google Play services settings in the same way as in previous method, and then click on the "All" tab. Now find the “More” sign in the upper right corner of the screen and click on it. Next, a menu will appear that will offer among the options " Reset application settings". Click on this line. In order to ensure that the changes you have made take effect, simply restart your phone and the message “Google Play Services application has stopped” should disappear forever.

Method 3: Add your Google account again

If you still continue to encounter the same problem, then go to the settings and find the “Accounts” section. Click on it and you will get a list of accounts you have created on the device. Your Google account will also be on the list. Click on Google and then click on your address Email on the page that opens. Once you click on your email address, you will be taken to a page that contains information about how your Google account works on the device. Find the 3 dots symbol in the upper right corner of the device, click on it, scroll down the list that opens to the line " Delete your account". Click on it to have your Google account deleted.


Once this is done, you will need to re-add your Google account to the device. To do this, go to the Settings section, and then to the “Accounts” section. There click on " Add an account" and select your Google account. Next, you will need to enter your Gmail (email address) and follow the instructions to complete adding your account Gmail entries to the device. This method has repeatedly helped users deal with installation errors Google applications Play and, in particular, with a Google Play services error.

Do you have your own methods for fixing the error? Tell us about them in the comments. We are sure that your solution to the problem “An error occurred in the Google Play services application” will be appreciated by grateful users.