Google play error appears. Google Play Services Error: "Google Play Services application has stopped"

An error occurred in the google play services application? This is a common problem faced by every Android OS user due to software glitches. The appearance of such an error puts many users in a dead end, from which this article will help you get out, with comprehensive information on eliminating the most common service errors.

An error occurred in the google play services application, how to fix it

The list of possible problems in Google Play services reaches three dozen. To simplify diagnosis and troubleshooting, each error is assigned a code, for example 101 or 403. There are also exceptions with only one inscription: An error has occurred, google play services are not working or an error has occurred in the Google Play Services application.

To troubleshoot problems, you need to perform one or more actions according to the instructions described below. And the exact order of execution when eliminating a specific malfunction is written separately for each error.

Clear cache/data, Google services or installed application

  1. Go to the program item, device settings section.
  2. In the list of installed applications, look for the Google services utility or another program.
  3. Then click on the “Stop” button to stop the program.
  4. Next, select the “Memory” item, where you should clear the cache/data. In earlier versions of the Android OS, the “clear cache/data” button is located below the “stop application” button.

Clear system app cache/data

The algorithm of actions is similar to the standard method of clearing cache/data, but with one addition. You must enable display of system utilities.

  1. In the general section with applications, check in the upper right corner - “display system applications” or “display system programs”.
  2. Find and open a utility, such as Google Services Framework.
  3. Next, “Stop” the application and clear the cache/data in the “Memory” item.

Reinstall the application or remove updates

Often a program is not installed over an existing one due to version conflicts or residual files. If the program is system, you need to remove current updates and perform a “clean” installation. Regular applications must be removed, residual files must also be cleared and reinstalled.

Instructions for removing updates:

  1. In the settings section, program item, look for the required application.
  2. We stop the utility by clicking the “Stop” button. Then we delete the cache/data.
  3. To remove updates, click on the button in the form of three dots in the upper right corner. In earlier versions of the Android OS, the “uninstall updates” button is located next to the “stop program” button.
  4. Open the Google Play Market. In the hidden panel on the right, select “my applications and games”. In the first tab we find the application, open it and update it.

Instructions for reinstalling the application:

  1. Before deleting the program, you must stop working and clear the cache/data.
  2. Delete the game or program.
  3. Using a file manager, we look for residual files of the remote utility. More often, the files remain in the root folder of the internal storage or the Android/Data folder.
  4. Go to the Google Play Market and re-download the program/game.

Delete accounts/reinstall account

Often, conflicts and errors arise due to the joint use of two or more accounts. Therefore, it is necessary to leave only the main account, and temporarily delete the secondary accounts. Sometimes you need to reinstall your account.

Instructions for deleting/reinstalling an account:

  1. Open settings, “Accounts” item.
  2. In the new window, select the line with Google accounts. If there is more than one account, you need to log into each one one by one and delete it.
  3. To delete, in the window of a specific account, click on the button in the form of three dots in the upper right corner and click on the “delete account” button.
  4. After deleting the accounts, reboot the device.

If you had to delete the main account, after a reboot, add an account in the settings item - Accounts.

Check date and time accuracy

Incorrectly specified time and date often leads to errors in Google Play services, as well as other applications.

Instructions:

  1. Open settings, then select date and time.
  2. Check the indicators against the correct values ​​and make changes if necessary.

Clear Dalvik cache/factory reset

A radical method, necessary if the problem cannot be solved by conventional methods. It consists of a complete reset of settings and deletion of information. Therefore, before the procedure, it is necessary to back up important information.

Instructions for clearing Dalvik cache:

  1. Boots into recovery mode.
  2. Select “wipe data/factory reset”. In the new window, select “wipe cache/dalvik cache”, then confirm the action.
  3. Wait until the cleaning procedure is completed, and then reboot the system with the “reboot system now” button.

Instructions for resetting to factory settings:

  1. Open the “Backup and reset” item in the settings section.
  2. In the new window, select “Reset settings”.
  3. Confirm the reset, agreeing to delete the information. The device will then restart and reset, and then automatically boot into the operating system.

Errors and fixes

Below we will consider possible errors, as well as ways to correct them. For convenience, click on the item with the solution to the problem to automatically go up to the instructions.

"Error 11"

How to fix:

"Error 101"

What is the problem: there is not enough free space on the internal storage.

How to fix:

  • Free up your internal drive by clearing temporary files or moving important information to a memory card.

"Error 403"

What is the problem: trying to purchase software for a device with more than one account.

How to fix:

  • where the problem occurs.

"Error 413"

What is the problem: the program uses a proxy server, which interferes with updating the existing program and downloading a new program.

How to fix:

"Error 481"

What's the problem: Google account is malfunctioning.

How to fix:

"Error 491"

What is the problem: a crash occurs when downloading the application.

How to fix:

"Error 492"

What is the problem: the Dalvik application runtime crashes when working with program code written in the Java programming language.

How to fix:

  • If the first two points did not solve the problem, . This will shake all the information on the internal storage.

"Error 495"

What is the problem: there is a malfunction in the Google Service Framework services and the Google Play Market.

How to fix:

"Error 498"

What is the problem: there is not enough memory on the internal storage or the cache is full.

How to fix:

  • Free up space on your internal drive.
  • Clear the cache using the example from the article "".

"Error 504"

What is the problem: Google services are malfunctioning.

How to fix:

Optionally reinstall your account if the problem is not resolved.

"Error 911"

What is the problem: the authentication of the Wi-Fi network or web page has ended.

How to fix:

  • Reconnect to the Internet.

"Error 905/932"

What is the problem: weak or insufficient Internet connection.

How to fix:

  • Check Internet access. If the connection is made through a router, then reboot the router and reconnect.
  • If you are using mobile Internet (2G, 3G, 4G), you should make sure that you have a positive balance or traffic provided.

"Error 919"

What is the problem: there is not enough free memory.

How to fix:

  • Free up space on your internal drive by deleting unnecessary files or moving them to a MicroSD card.

"Error 920"

What is the problem: the Wi-Fi connection is not working.

How to fix:

  • Check the availability of the Internet connected to the Wi-Fi router.
  • Reboot the router, reconnect the device to the router.

Optional if the problem is not resolved.

"Error 921"

What is the problem: the function of installing new applications is blocked.

How to fix:

  • Restart your smartphone/tablet.

"Error 923/926"

What is the problem: the internal storage memory is full, the cache is full or damaged.

How to fix:

  • Free up space on your internal storage.

"Error 927"

What is the problem: an attempt to download the program during the update process of the Google Play Market.

How to fix:

  • Wait until the Google Play Market store updates.

"Error 941/942"

What is the problem: the Google Play Market is not working correctly.

How to fix:

  • , reinstall updates.

There is probably no need to say that owners of Android devices have encountered such a service as Google Play. Unfortunately, quite often when using it, the system displays a message that an error has occurred in the Google Play Service application, followed by a brief description of it and an error code. Let's see what this is connected with and how to deal with it.

Play?

Let's start a little from afar and figure out what the Google Play service, also called Play Market or Android Market, is.

Essentially, it is a remote file storage that contains software and multimedia content used in the Android operating system environment. This is practically the same as the AppStore service developed for Apple devices.

If you look at the service itself, here all the content is clearly structured by content type, say, programs, games, music, films, books, etc. But fundamentally, you should pay attention to the fact that both paid and free content are presented here . Even despite the purchase of some kind of program or game, servers are the most common thing. We will now look at the most likely causes of such failures, as well as the recommended method for troubleshooting the problems.

Why are there errors in the Google Play service?

The most common cause of failures and error messages is considered to be an overflow of the cache of the service itself. Sometimes an error in receiving Google Play data may be associated with the installation of unofficial firmware or even with updating the service itself. In some cases, incorrect user identification may occur (inability to log into the service under an existing account). Finally, if it is initially produced on a removable memory card, it is logical to assume that it is simply faulty, or there is not enough free space on it. But first things first.

Types and error codes of Google Play

As for the types of errors, almost all of them are related to loading content when installing applications, programs, games or updating existing ones.

The most common errors are codes 413, 491, 492, 498, 905, 919, 921, 923, 927, etc., you just can’t list them all. It is somewhat unclear, however, why the service produces such a huge number of types of failures with different codes, although they all have the same root cause.

An error occurred in the Google Play Services application: what does this mean in most cases?

Service failures, as is already clear, are common. Suffice it to say that sometimes, for example, Google Play error 921 may appear, which, as the system itself writes, is unknown; again, it only indicates that some content cannot be downloaded or updated.

However, since all errors are of the same nature, the method for correcting them remains the same for almost all cases and comes down to just three things: clearing the cache and application data, deleting updates of the service itself, and entering the account correctly. It goes without saying that the Google Play Market error may also be associated with a malfunction of the removable storage device, but this will be discussed a little later. For now, let's focus on the simplest solutions.

The simplest method to fix all errors is to clear the cache

So, let's say that an unknown Google Play error occurs during the process of downloading data or updating an application. For some reason, the system and the service itself do not identify such a failure, pointing to an unknown cause. Usually 921 Google Play.

Taking into account all of the above, you should do the following: go to the settings of your mobile device and select the application menu there, and then find Google Play. When you enter the main menu of the section you are looking for, you can use two buttons: clearing the cache and deleting data. Please note that if the error does not contain code 905, you can leave the updates alone. Unknown Google Play error code 921 can be resolved quite simply using the specified method.

Uninstalling updates

As for such an unpleasant situation as a failure with error code 905, you will have to remove all installed service updates. In some cases, you may need to remove updates for absolutely all Google services.

In the example above, it was indicated that in the service management menu there is a button to remove updates. There will be nothing wrong if you perform this operation and then reboot the device. When you reconnect to the Internet, the service will be automatically updated to the already corrected latest release, which will bypass the installation of the previous “clumsy” package. In principle, if you use clearing the cache, deleting data, and uninstalling updates, in most cases any problem is solved once and for all.

Deleting an account

However, despite the apparent simplicity of solving problems with downloading content (note, it is with downloading, not with installation, since temporary installation files are initially copied to the device), in some cases the problem may be due to the fact that the service simply does not recognize the registered user. Naturally, the easiest way out would be to enter the correct data specified during registration (Gmail email as login and password).

However, as practice shows (and this is not an isolated case), this does not always work. Especially often, a message that an error has occurred in the Google Play Service application is issued by the system with failure codes 905 and 492. These are the most common situations. How to fix this type of Google Play error? Nothing could be simpler. You just need to delete your “account” and log in again after rebooting the system.

You can perform this operation from the settings menu, where you select the accounts section; in particular, we are interested in Google. After entering the control window, you just need to use the delete registration button or the corresponding line from the menu (it all depends on the modification of the Android system).

Of course, deleting registration data is a thankless task, especially when you don’t remember your exact email address and password. On the other hand, if all the necessary data is available, after a reboot, when the system prompts you to log in with an existing account or create a new one, you can enter everything required, after which an automatic connection will occur.

If you suddenly have a problem logging in, you can either try to recover your password (if you know your Gmail address for sure), or agree to create a new account and try to log into the service using it. By the way, you can always change this registration if you suddenly remember your personal data. This is done in the same accounts section by selecting the Google service.

Restoring the functionality of a removable memory card

The most serious problem when a warning appears that an error has occurred in the Google Play Service application is the malfunction of the removable storage device (SD card) due to a software failure or physical damage. Solving such a problem is quite difficult, but there is a way out.

The most important thing is that the card will have to be completely formatted using a special utility suitable only for this type of media. First you will have to find out some controller codes, and then download the corresponding program from the equipment manufacturer’s website. Please note that not every program is suitable in every specific case. Often, even when inserted into a computer through an adapter or card reader, a card may not be recognized as a removable device. This is the worst thing that can happen.

However, by formatting, you can achieve the desired result, and it is best not to change the default settings and download applications not to removable media, but to the internal memory of the Android device itself. Believe me, this way you can get rid of many problems.

Conclusion

In general, if the user sees a message on the screen stating that an error has occurred in the Google Play Service application, there should not be any particular cause for concern. Any of the above problems can be resolved quite simply.

However, the topic of the impact of viruses has not yet been considered. As practice shows, these are mainly spyware and codes or regular spam, which, by the way, acts as follows: first it tries to open some page on the Internet through a browser (most often indicating that the device is infected with a virus or may work faster), followed by a redirect to Google Play. Here you certainly can’t help but wonder if the developers themselves installed malicious codes in some of their applications downloaded from the service that redirect the user to the Play Market in order to increase the popularity and increase the number of downloads of some of their applications or software products of partners? So, after this, think about whether the Market’s errors are related precisely to those failures that the service so diligently reports.

However, if problems do arise, in most cases the standard solution is to simply delete the cache content. No, of course, you can take a more drastic approach, say, by resetting the settings to factory settings or even performing a so-called hard reset, but, I think, in most cases such procedures will not be required. In addition, after these actions you can easily lose all the software that is already installed on your smartphone or tablet, so you should think a hundred times before taking such steps, because, sad as it sounds, you can lose everything that you have there is you.

Every third owner of a gadget running the Android operating system has seen error notifications on the screen. Most of them are related to the operation of Google Play services. Basically, you see a notification like this: An error has occurred in the Google Play services application. This kind of malfunction is a failure of a given program or system applications that interact with each other. In this article, I will describe what errors exist related to Google Play services and indicate methods that will help get rid of them.

Error without number

Problems and error notifications in Google Play services are common. Many of them have their own number, which can be used to determine what exactly the problem is or help narrow down the search for solutions to the problem. It also happens that Android did not indicate the error number in the Google Play Services application.

In this situation, you can perform the following actions in turn:


Errors with number

Errors with the number help identify the fault. Each code contains information that will help in troubleshooting. There are a lot of notifications with codes, so in this article we will sort them in ascending order.

Unknown error code during application installation -24

Error 24 when installing an application on Android occurs when there is a “data overlay”. It usually appears during the re-installation of a program that was already on the device. The reason is a conflict when installing new files with the “previous files” of the application remaining in the system.

To resolve the issue, you must delete the previous application files. This will require. Using the Root Manager or Root Explorer applications, which run with superuser rights, go to the folder sdcard/android/data/ and remove outdated files of the desired program.

The application could not be loaded due to error -101

Error code 101 notifies you that there is not enough free space in the memory of your Android device. To resolve, free up memory:


Google Play Services app could not be updated due to error 403

Typically, the problem occurs when you try to pay for an item in the Play Market when two or more Google accounts are connected to your Android device.

Elimination process: Leave only one account with which you wish to make a purchase. This instruction will help on Android. Then uninstall the program with which the problem occurred and repeat the purchase again.

Advice! Read the information at the link if you received a 403 Play Market error code in another application.

Error code 413

If you are working on an Android device through a proxy server, this may cause some problems. To resolve, do the following:

  • clear the cache, stop running, and then clear the Google Play Services application data;
  • do the same with Play Market;
  • Clear cached data from the Internet browser you are using.

Code 481

The cause of the malfunction is a malfunction of the Google account.

The solution is to link a new account after deleting the old one:


Android error 491

Error code 491 occurs when downloading programs from the Play Market or when trying to remove them. Corrections:


Error code 492

The problem occurs when the Dalvik virtual machine, which runs in java and is an integral part of the Android operating system, fails.

To get rid of the error, clear the cache and data in the Google Play Services and Play Market applications. If the error code 492 notification continues to appear, you can do the following:


Important! Both methods delete personal data from Android devices! To save the necessary information, make a copy of the data.

Error code 495

Error code 495 in the play market is associated with malfunctions in the Google Play Services and Google Service Framework applications. Try clearing app cache and data: go to Settings → Application Manager → open the app you want → tap Clear Cache and then Clear Data. Then check your work. Uninstalling Play Market updates may also help.

If the problem persists, disable your Google account on the gadget, restart the device, and then log in to your account again. To do this, see the fix analogy.

Error 498

The problem is that your device's cache is full. It needs to be cleaned. It can be cleaned:


Error 504

The malfunction is similar to the error with . The solutions are the same.

Error 911

Often the problem is related to the end of authentication using Wi-Fi on some web page that requires authorization. To troubleshoot:

Error 919

Notification code 919 appears if there is not enough memory on the device to download the application. To successfully download the application, free up your memory from unnecessary programs, photos and other media files.

Error 920

The problem occurred due to problems with the Wi-Fi connection. To fix this:

Error 921

Notification code 921 is associated with blocking of new applications during installation. To resolve this issue in Play Market and Google Service Framework, clear the cache. How to do this, by.

Error 923

Code 923 when loading applications occurs due to a full cache or during program synchronization. How to fix:

Error code 926

A notification with code 926 appears on the screen of an Android device when downloading any programs from Google Play. To resolve, try the following:


Error 927 in Play Market

Basically, the error can occur if you are trying to download an application on your Android device while the Play Market application itself is being updated. In this case, just wait until the procedure is completed.

Malfunctions with code 941 - 942

Failures are also associated with the operation of the Play Market. How to fix:

  1. In Application Manager, stop Play Market. Then clear your data and cache.
  2. Perform similar actions with the Google Framework and Download Manager programs.
  3. Disable your Google profile, restart your device, and sign in to your account again.

Server error RH-01

Afterword

Many problems associated with Android system applications can be solved by simply clearing cached data, deleting updates or conflicting applications. Some are solved by setting up a Wi-Fi network or re-logging into the Google profile on the device. In more severe cases, resetting data or editing system files using root rights can only help.

To protect yourself from frequent mistakes in the future, you should:

  • use optimized applications;
  • periodically clear cached data and delete junk files so as not to completely fill the device’s memory;
  • When downloading programs, use a stable Wi-Fi connection.

That's all! I will be glad if you solve the problem and write about it. If you have any questions or need advice, write in the comments. Perhaps together we can help you.

Good luck and may your gadgets be in good working order!

What is the use of Google Play Services?

Google Play Services is not an application, but a help service and set of APIs for Android devices. Android OS always uses it to update Google applications and other third-party applications in the Google Play Store. This service provides root functionality that allows both the application and the user to access all of Google's many services, authentication, contact synchronization, thereby enhancing the user's competitive and social experience.

5 Most Common Google Play Services Error Messages

Here 5 Most Common Google Play Services Error Messages what they meant and how to correct them.

  • Google Play - Error DF-BPA-09 "Handling errors when purchasing"

error

This error sometimes occurs when a user tries to download an application. This problem will not go away if you try to download the app again and again. The only way out is to make some changes to the settings.

correct

Sometimes this error may not be caused by the user, but rather by Google Play Services, so we hope this gets fixed sooner rather than later. In the meantime, here's what you can do now:

  1. Go to Device Settings .
  2. Click "Application Manager" or otherwise call it "Applications" (the name may vary from one device to another).
  3. Swipe left to "All" column .
  4. Scroll down and Tap Google Services.
  5. Finally, select "Clear data" and then click "OK" .

If this issue persists, visit the Google Play website and install this app on your Android device using PC. After successful installation, check your Android device and run the application. This method should fix the error message.

  • Google Play - error retrieving information from the server

error

This is displayed when you download or update the application. This is caused by that Google servers cannot connect to your Google account and receive data. You can always delete and re-register your Google account. Once the error is fixed, be sure to hold off for a couple of hours to check if the error appears again. Sometimes he usually corrects himself.

correct

  1. Go to Accounts under Settings. Then click "Google" and select your preferred Google account from the list.
  2. delete the selected Google account.
  3. Once this is successful, reboot your Android device and then re-register.
  4. Finally, go to the Applications section under Settings.
  5. Swipe left to the "All" column and find "Google Services Framework"
  6. Then click "Clear Data" and "Force Stop".
  • Google Play - Error BM-GVHD-06

error

This error message usually appears when using a Google Play card. The bug has been noticed in many countries and we hope it will be resolved soon.

correct

First of all, reboot your Android device and try again. If this issue persists, follow these steps:

  1. Go to the Applications section under Settings.
  2. Swipe left to the All column and find Playstore.
  3. Click "Force Stop".
  4. Finally, click "Uninstall update".
  • Google Play - authentication required

error

This error message is usually found on most Android devices. However, rest assured that we were able to discover three unique bug fixes, and they are highlighted below.

Fix 1

  1. Go to Accounts under Settings.
  2. Then click Google and select your preferred Google account from the list.
  3. Delete the selected Google account.
  4. Finally, re-register again.

If this error is fixed, just know that it is a simple bug that sometimes appears when updating.

Fix 2

  1. Then search for "Google Play Store" and click.
  2. Finally, click on Clear Cache.

Fix 3

It's possible that this error isn't actually caused by your authentication, but by the Google Play Store itself. Just follow the next step:

  1. Go to Application Manager under Settings.
  2. Then search for "Play Store" and click.
  3. Finally, click "Uninstall updates".

Sometimes you need to disable the Play Store to get started. This will return your Google Play store to default and don't forget to update and register it again.

  • Google Play - package file is invalid

error

Play Store error message

Fix 1

  1. Go to Application Manager under Settings.
  2. Then search and tap that specific app that caused the error.

Repeat the same procedure in Google Play Store.

Fix 2

Install the app directly from the Google Play Store website.

Fix 3

Turn off Wi-Fi and update or download the app using cellular data.

Fix 4

  1. Go to Application Manager under Settings.
  2. Swipe left to the All column and find Google Playstore.
  3. Click "Google Play Store".
  4. Finally, click on “Clear data” and “Clear cache”.

Repeat the same procedure in Google Services Framework.

General fix for Google Play Services error message

There are many reasons for this, and we will talk about different methods to solve this problem in this section. The reason for this error is not clear, but appears when you try to change settings By default for the Android operating system. You can try these methods one by one to generally fix the entire Google Play error and find out which one works for your Android device. We hope you can resolve the issue with one of these steps.

  • Empty cache

One solution to this problem is to clear or free the Google Play services cache. To perform this operation, go to Settings and then tap Apps. Find Application Manager and tap the All tab. Now search for “Google Play Services” and tap it once to get full details about this app. Find the Clear Cache option for that app. Make sure that you rebooted your Android device, to completely fix Google Play Services error messages

  • Reset application settings

Go to Settings to reset app settings and then tap Apps. Find Application Manager and tap the All tab. Now find "More" in the top right corner of the screen and tap it. A menu will then appear with an option to Reset App Settings. Click it and you're done. To confirm the effect of your changes, simply restart your phone and the error will be fixed.

  • Add your Google account again

If this error persists, go to Settings and search for Accounts. Click it and you will see a list of accounts created on the device. Select your preferred Google account. You will be presented with a page with a lot of information about how your Google account syncs with your Android device. After this, a symbol with three dots will appear in the upper right corner of your device. Tap the symbol and you will get a drop-down list that will give you the option to “Delete account”. Click on it to have your Google account deleted.

Once this is done, be sure to add your account again to your Android device by following these steps:

  1. Click Accounts under Settings.
  2. Find the “Add Account” option and select “Google Account.”
  3. A wizard will appear asking for your Google account credentials.
  4. Follow the next steps to complete your registration.

It has been found that this method can greatly help in resolving any Google Play Services error.

  • Reinstalling Google Play Services

The main part of your Android device is Google Play Services. Therefore, you cannot completely remove it. In that case you can deactivate Android Device Manager. Then try reinstalling all updates to make sure you have the latest version of Google Play Services. Below are step-by-step instructions to reinstall Google Play Services:

How to disable Google Play services

  1. Click Device Administrator under Settings.
  2. Find the "Deactivate Android Device" button and click.

How to remove Google Play services

  1. Click Application Manager under Settings.
  2. Swipe down to the All column and find Google Play Services.
  3. Then click "Uninstall updates".

Google Play Services disappearing will be noticed whenever you try to use any app that requires Google Play Services and asks you to install it immediately. Don't forget to activate Android Device Manager once Google Play Services is reinstalled by going through the same step above.

Reboot your Android device after activating it for all these changes to take effect. This error will fixed by the time of reboot .

  • Clear cache in Google Framework Services

Google Play Services really depends on features Google Framework Services, because it is a system app that stores data and ensures that your Android device syncs with Google servers to improve the user experience. If your Google Framework services are modified, your device may not function as expected. Below are the steps you need to take to get things in order:

  1. Go to Application Manager under Settings.
  2. Swipe left to the All column and find Google Framework Services.
  3. Then tap it and select "Force Stop".
  4. Finally, select "Clear data" and "Clear cache" to delete the saved data. You can use third party applications to provide you with more options.
  5. Now reboot your device to see the effect.

This should help you fix the Google Play Services error and make sure it doesn't happen again in the future.

For all the issues discussed, you will be able to fix any Google Play Services error message. If none of these things work, you should consider calling a professional or telephone technician who can take a closer look at what's wrong and fix it.

Often, users of Android smartphones encounter this problem when the following message appears on the screen of their device: “An error has occurred in the Google Play Market application.” The reasons why this error appears can be different, ranging from a malfunction of the OS to a malfunction of the application store itself. In today’s material, we will take a detailed look at the causes of the Google Play error, and also share ways to eliminate them.

Violation of stable operation of Android OS

So, the first problem due to which the error “An error occurred in the Google Play Market application” appears on the smartphone screen is a malfunction in the Android OS. You shouldn't be surprised by this. Periodic glitches occur in any operating system, even the beloved iOS. No one really knows what could cause the failure: third-party applications, user actions, incorrect system updates, etc.

Fixing the crashing problem is quite easy. All you need to do is reboot your device. In most cases, a reboot is enough to return the system to stable operation, since upon reboot all services start again and work correctly.

If the reboot did not help and the message “A Google Play Market error has occurred” still appears on the smartphone screen, then it is quite possible that the failure was more global. In this case, you will have to reset the device to factory settings. This will help restore all files, settings and, in general, return the smartphone to its original state out of the box.

Resetting is also easy. Go to the device settings, find the “Backup and reset” item there and click “Reset settings”. In the submenu that opens, click on the reset button and confirm your action.

Play Market application crashes

The next reason for the error “An error has occurred in the Google Play Market application” is a malfunction in the application store itself. This also happens, and, as practice shows, quite often. The usual cause of failure is an incorrectly installed Market update or damage to the files responsible for the correct operation of the application.

To fix the problem, you need to perform a full reset of Google Play. To do this, you need to open the settings, find the “Applications” item and go into it. Next, switch to the all applications tab and find “Google Play Market”. In the application settings, you should clear the cache, data, and remove updates. All this is done by pressing the appropriate buttons. After these manipulations, reboot the smartphone and use it.

Problem with Google services

Another known problem that leads to the error “An error has occurred in the Google Play Market application” is a violation of the stable operation of Google services. Not many people know, but the correct and correct operation of the application store also depends on the Google services that are installed on the phone. If something happens to the services, for example, files necessary for work are damaged, or the services are completely deleted by the user, then Google Play simply stops functioning normally. In the best case, the application store will open, work for a while, and then close with an error. In the worst case, “Market” will not start at all, and an error will constantly pop up on the screen.

This problem can be fixed quite easily. If the services have been removed, then they need to be downloaded as a separate apk file from one well-known site and installed. If there is a failure in the stable operation of Google Services, then you need to clear the data.

Go to settings and go to the all applications menu. Find Google services in the list of programs (Google Play Services or “Google Play Services”) and click on them. Now you need to click on the clear cache button, and then on “Manage space”. As soon as this is done, a window will open on the screen where you will need to confirm the cleaning by clicking on the “Delete all data” button. Upon completion of the procedure, reboot the phone.

After these simple manipulations, the Google Play Market application error should disappear. If this does not happen, then do not be discouraged, because the problem may not be in the services at all. What else? More on this below.

server error

So we got to the very last reason for the error with Google Play. Many users note that before the “Market” closes, another error appears on the smartphone screen - “Google Play Market server error.” What does it mean? The fact that the smartphone cannot, for some reason, connect to the main server of the Google Play application, resulting in an error.

To fix this problem, you need to clear the Market data, remove updates from the application store, clear Google services data, and re-login to your Google account on your phone. To do this, you should go to settings, and then go to the “Accounts” menu. Select yours there, in the window that opens, click on the 3 dots and select “Delete account.” Reboot the phone and link the account again.

After this, Google Play Market should start working again, but without errors.