Can't access play market server error. Why doesn't the play market work? Play Market errors

) should not be - this is a powerful online store of applications and other content, which simply must be supported by a whole bunch of specialists, as is actually happening. However, users still often complain that, they say, I can’t log in, the device writes something about the impossibility of establishing a connection to the store... And there are more and more such topics every day. Therefore, today I will talk about why this problem occurs and how you can get rid of it.

Causes

In fact, there are only four main reasons:

Firstly, there is a problem with the network. For example, you could connect to Wi-Fi, but the Internet as such is not observed, since the connection was . Or the GPRS speed is so low that even the Play Market does not want to load. Therefore, first of all, we check the connection speed, which can be done, say, by opening a browser and going to Google or Yandex.

Secondly, the store may indeed be inaccessible. Such cases occur extremely rarely; they can literally be counted on one hand. It is worth waiting a little until the store is fully operational.

Thirdly, the problem may be related to the hosts file that is on your operating system device. Sometimes this file is edited by the system, so it is necessary to restore it to its original state.

Fourthly, the date and time are wrong.

Troubleshooting

If the problem is definitely not on the Internet, then the first step is to simply reboot the device. This helps in 50% of cases.

If the inaccessibility from Google Play appeared after you upgraded your smartphone or tablet to a more recent or custom firmware, then it makes sense to roll back, unless, of course, you made a backup before that. If you have not done so, then read the following points.

It is extremely unusual that the store may not start if the date or time fails. Look carefully at the clock and if it is late or has run ahead, be sure to set the current time and date. You won’t believe it, but this method almost always helps!

Now it is clear that the problem is with the hosts file. It’s not at all difficult to get to it, but for this you need to be root. For this, various programs such as Unlock Root, Kingo, etc. are used. There are many such programs, but not all are suitable for your device. You can find out what is best to use on the well-known forum w3bsit3-dns.com.ru. Before you root, let me remind you that this procedure voids your device’s warranty. Of course, you can get rid of the root at any time in a few clicks (through the same programs that root the gadget), but upon careful examination, a specialist will immediately reveal that the device has been rooted.
In general, whether to take this step or not is up to you to decide.
Download the program and install it on your computer. Most likely, you will also need drivers directly for the device itself, we look for them on w3bsit3-dns.com, they are probably there. We launch the installed program, click on the root button and wait until the device is rooted. You do not need to take any additional actions. After the gadget reboots several times and the program says about successful rooting, check for the presence of the SuperSU application on the device. If it does not appear, then we are looking for another program to perform this operation; this one is not suitable for you.

The next point will be editing hosts. To do this, we will definitely need a file manager already installed on your device. For example, “ES Explorer” will do (has support for root rights). If it so happens that you don’t have it and you can’t download it from the Play Market, then I won’t be able to help you. Of course, you can download an .apk file with a file manager, but you won’t be able to launch it. So the following description is for those users who have a file manager installed.

We launch this application, grant it rights and go to the System - etc - section. Click on the last one, select “Edit” and delete all entries except the line 127.0.0.1 localhost. Then save the file and exit. Of course, it would be a good idea to first make a backup of the firmware or, as a last resort, save the hosts itself on a memory card or on a computer just in case, because if you click the wrong button you can turn your smartphone into a brick. Remember this, because you act entirely at your own peril and risk.

Finally, we reboot the device and try to connect to Google Play.

Solutions from our users

I am publishing the solutions of users who unsubscribed in the comments and whose methods turned out to be working. Special thanks to them for this.

Solution from evil android user(suitable for those who do not have root rights):

Guys, listen carefully! I solved this problem by downloading the latest version of google play (in older versions it is called play market), it weighs about 6.4 MB, and also google play service - it weighed either 16 or 24 MB, I don’t remember. Files ending in .apk
I installed it (just in case, I deleted the data in the program manager both there and there), rebooted the phone and it worked!
Before this, I deleted data, unchecked synchronization, deleted the account and reset it again, checked the date and time - nothing helped!!! What I didn’t do - manipulating the host file - was long and dangerous.
Samsung phone gt-S7270 4.2.2.

Solution from Egor:

I did this with the hosts file, but it didn't help - only a few applications were removed. Previously, I had freedom with ROOT rights (in my opinion, he changed the hosts file), and I deleted freedom without pressing stop (I had to press stop - then I read how to remove it correctly) and deleted ROOT rights and immediately stopped working play market. There was no Google synchronization. After a while I got tired of it, I set the ROOT rights, freedom and pressed stop in freedom. Play market has started working!

Solution from Artema:

ATTENTION! Who suffered for a long time, like me, and it didn’t help even after editing the hosts (but freedom was installed):
1. demolished google play and demolished google play services - rebooted
2. downloaded them again and installed them
3. launched freedom, pressed then stop - rebooted
4. launched google play, the connection started, but it popped up that it was missing. I pressed repeat 3-4 times, the connection was established and everything started))))

Solution from Danila:

To find the hosts file, you need to:
- open file manager
- find the “one level up” button at the very top
— press it many times until the manager says “current top-level folder”
- find the “etc” folder
— edits the hosts file

I recommend the “root explorer” manager for this (for editing you need root rights), (applications for this are baidu root, root master).
Personally, editing the file + downloading the latest version of google play helped me.

Why might the Android system crash when logging into the Play Market (also known as the Google Play app store)? Why can't I log into my account? And how to solve the connection problem and the error popping up? Let's take a detailed look at all these pressing problems for any owner of smartphones on this OS and determine the current fixes that need to be applied if the Play Market does not work on Android.

There are different ways to fix this problem as it can occur due to various reasons. Therefore, there is no single “recipe”. You will have to try some of them, and after the actions taken, check the service every time.

You've probably noticed that some programs and services work reluctantly, and sometimes it's simply impossible to open something? Try rebooting, it is likely that this method will help resolve the login problem or annoying server error related to the Internet connection. In addition to this error, a reboot can restore the functionality of other applications.

Through resetting Google Play Market settings

Frequent use of the service on a phone or tablet leaves a lot of traces and unnecessary logs in the system. All this can lead to the application freezing, or even making it simply impossible to enter it - a connection error appears on the screen.

To reset, do the following:

After these manipulations, restart, try to open the program - if the error pops up again, then move on to the next method.

Trying to remove the downloaded Play Store update

This can be done from the main menu in the “Applications” or “Program Manager” section - find the “remove installed updates” option, it should return to its original state and work as before.

Reset Google Services settings

One of the most common reasons why the Play Market does not work and displays an error with the name “no connection” is a malfunction in the Google Services application itself. To return it to its original state, do the following:

By activating the Download Manager service

Often, disabling this service leads to the unfortunate consequences of the Play Market not working; you simply cannot access the application. To activate you need to do this:

Open the system settings menu.
Enter Application Manager.
In it, find the “Downloads” item.
In it you can see suggestions: sort or reset settings, we need to click on the last item.
During this action, all inactive software will be disabled, all installed updates will be removed, the operation of background services will be limited, and some application actions will be disabled.
At this point we need to enable the display of all notifications, and after these manipulations the dispatcher icon will appear on the start screen.
Click on the icon and start the dispatcher.
Check if you can access the Play Store and see if an error message appears. If this method does not help, move on to the next one.

By deleting the Google account on the device

Note! You may lose important information during this step, and to prevent this from happening, first back up or sync all data with Google Account.

To delete, go to the system settings menu, select the accounts item, and enable deletion through the context menu. Reboot your device, and when you log in again, enter your account information again. This often helps get the store back up and running.

Removing incompatible software

Violation of the correct operation of the Play Market is often associated with its blocking by third-party software that the user installed himself from other resources. Many people try to bypass payment for installing games and download Freedom software, which blocks the operation of the market. Delete it either through the file manager or through the manager from the main menu of the device. Everything should work.

Correcting and customizing the system hosts file

If you determine that Freedom is the cause of the failures, then you need to correctly configure the hosts file; for these actions you will need root rights.

As a rule, a hosts file with incorrect content that Freedom writes looks like this:

A should contain the following information:

To remove all garbage from the hosts file, you need to do the following steps:

Nothing worked out again? Then we move on to another action.

Check the Internet connection

Try opening any browser page; if there is no connection, this will not work. Remove the wireless connection, reboot the router and device. When logging in, please enter your details again.

Date and time settings are lost

As practice has shown, if you can’t access the Play Market and it says no connection, check that the set date and time on your phone is up to date. The inability to connect is often associated with an incorrectly set date and time zone. It happens that these parameters simply go wrong for various reasons.

It is necessary to change the values in the settings section to the correct ones. Also check the box next to the “Check with the Internet” option, or the item may be called “Network date and time”.

Factory reset

This is the only way to eliminate all problems with the performance of the Play Market, if any errors occur with it or it simply does not work. It is recommended to use this method only as a last resort if others do not help. The fact is that as a result of the actions described below, all user information will be deleted from the memory of the phone or tablet. That is, the device will be like new, but functional.

From the main menu, enter the “Backup and reset” section, agree to all the conditions, and restore your device to its factory state. You will have to re-enter your Google services credentials and log back into the application store.

Conclusion

We have presented for your review the main ways to resolve the login and connection error of the Play Market application. Review them so you know exactly how you can fix your device to get it back up and running.

In order to enjoy all the benefits of Google Play, you must first register an account. If you encounter problems logging in, look for a solution in this article.

Why Google Play doesn't work

Sometimes when you try to log into your Google Play account on Android, problems appear. A very common error in these cases sounds like this: “You need to sign in to your Google account. Repeat." Prompts you to re-enter your login and password.

What to do if you can't log into your account?

Can't sign in to Google Play account

This situation can happen even if you enter your username and password and are 100% sure that it works and is correct. The error can occur for various reasons - here are a few ways that can help solve this problem.

The first thing you need to do is clear the Google Play cache, to do this you need to go to Settings - Applications - Manage applications - Google Play, and click Delete data, Clear cache.

After this, reboot your device and it is advisable to remove the battery from it. Then try logging in again. If this doesn't help, move on.

If you still can't log into your Google account, do the following:

Go to Settings - Applications - All. Find Google Play Services, Google Services Framework, and Google Play Services.
Stop services, delete all data, including updates.
Then clear the cache again. Next, you need to go to Settings - Accounts - Google and uncheck all the boxes in synchronization.
Next, you need to reboot your Android smartphone or tablet again and put the checkboxes back from the previous point, then reboot again.
Now we are trying to log in again.

These steps should help in most cases. But if this still doesn’t help you, then create a backup copy of the device and reset your phone, smartphone or tablet to factory settings. Better yet, reinstall Android or update to the latest version.

If you have any questions, ask in the comments, I will try to answer.

Quite often, Android device users encounter the error when trying to download content from the Play Store. But before that, everything worked perfectly, and authorization in Google was completed.

A similar failure can occur out of the blue or after the next Android system update. There is a problem with Google's mobile services package.

The good news is that fixing this error is easy.

Any user, even a beginner, can correct the error described above. To do this, you need to follow three simple steps, each of which in a separate case can independently solve your problem.

Method 1: Deleting Google Account

Naturally, we don’t need a complete deletion of your Google account here. We are talking about disabling the local Google account on your mobile device.

After performing these steps, the problem may already disappear. If the error is still there, you will have to move on to the next step.

Method 2: Clear Google Play Data

This method involves completely erasing files “accumulated” by the Google Play application store during its operation.

Then it is advisable to repeat the steps described in the first step, and only then try to install the desired application again. With a high degree of probability, no failure will occur.

Method 3: Uninstall Play Store updates

This method should be used if none of the above options for eliminating the error have brought the desired result. In this case, the problem most likely lies in the Google Play service application itself.

Here, rolling back the Play Store to its original state can work great.

All you need to do now is turn on the Play Store and install the updates again.

The problem should now go away. But if it still continues to bother you, try rebooting your device and repeating all the steps described above again.

Checking date and time

In rare cases, eliminating the error described above comes down to a simple adjustment of the gadget’s date and time. A failure may occur precisely because of incorrectly specified time parameters.

Therefore, it is advisable to enable the setting "Network date and time". This allows you to use the time and current date information provided by your operator.

In the article we looked at the main ways to resolve the error "You must be signed in to a Google account" when installing an application from the Play Store. If none of the above worked in your case, write in the comments - we’ll try to figure out the problem together.

" is a very common problem on Android devices. When it occurs, you are fully aware of how accustomed you are to Google products for working with your smartphone, especially those that you download from Google Play. The good news is that fixing the situation is a super easy task even for novice users. Let's see how to fix this Play Store error in three simple steps.

1. Simply delete your Google account

The error may be a normal check that is sometimes triggered after a Google Play update. The first method is to enter the main menu of the device, go to " Settings", and then " Accounts" and simply delete the Google account that you registered - the one that receives the message " You need to sign in to your Google account". Once done, you can re-add the account and everything should work fine. However, you may have to do one more step below.

2. Erase Google Play data

To erase Google Play Store app data, you need to log into " Settings" -> "Applications" and find " Play Store". Select this item, then find the function " Erase data" (click on it). You can try just clearing the cache first, but clearing the data will also clear the cache. If the previous method did not work for your smartphone, you can repeat the steps described there after clearing the Google Play data and get the desired result.

3. Uninstall Play Store updates

Sometimes the problem is not with your credentials, but with Google Play itself. More precisely, in the service software. One of the effective ways to fix an error in Google Play is to remove updates. Go to " Settings" -> "Applications" -> Play Store and click " Uninstall updates". This will allow you to revert to the original version of Google Play that was originally installed on your device. Then all you need to do afterwards to fix the error is to install the latest version of Google Play and enter the market again.

If you still have problems after trying all three methods above, try doing all the steps again, rebooting your Android smartphone after each sequence of actions: " Removing a Google Account" -> -> "Uninstalling the update, installing a new Google Play" -> - "Adding an account" -> etc. Just keep trying until the error goes away.