The viber application has stopped what to do. Why does viber constantly crash on PC and phone? Why does it say - Viber application has stopped

Hello! There is no perfect software in our world - almost every instant messenger or file sharing service has a number of unpleasant bugs. This also applies to the popular viber: it constantly does something wrong, sends messages to the wrong place, crashes, glitches or produces strange errors in an incomprehensible language. Therefore, today we will talk about how to solve a number of rather unpleasant bugs, and why they arise in the first place.

Why does Viber open and immediately close upon startup?

The first problem, commonly known as Windows users, and for smartphone lovers, these are constant crashes. Sometimes - usually immediately after an update - the program simply refuses to open.

This often means that the program does not have enough memory - both external and RAM. Check if the card is clogged or HDD. See if your device meets the minimum system requirements. If not, update your device or remove some unnecessary apps.

Sometimes this problem is due to a broken version released in general access. Just in case you can wait next update.

Why does viber constantly crash on PC and phone?

Sometimes Viber seems to start, but with at certain intervals he flies out. This is often caused by unexpected errors problems that arise during the operation of the application. To make them stop, restart the messenger.

For this:

Go to Application Manager.
Find the icon you need there.
Click on "stop".
Reopen the program.

If this doesn't help, try rebooting your device.

What to do if he throws it on Viber

If even after all the above actions you are constantly thrown out, there is only one way out - complete reinstallation. First, remove the program from your device using the Add or Remove Programs utility.

But that's not all. Download to your smartphone or computer CCleaner program. Use it to clean all traces of Viber in the registry and system settings. And only after that install it again.

Why viber hangs - reasons and solutions

The second unpleasant problem is program freezing. Messages constantly do not arrive or do not reach the interlocutor, calls are displayed only after a minute of waiting... It is simply impossible to work with this!

Often the reason lies in unstable internet connection. Check your Internet speed on the website “2ip.ru” or similar ones. The problem also occurs due to a weak device. If you are using an old smartphone, don’t be surprised that modern software lags.

Why Viber is buggy - reasons

Sometimes glitches are caused by a simple overheating of a smartphone or computer. Feel the body of the device. If it is too hot, then the problem is that you are working too hard.

Just restart your PC or phone using hot keys. This should help, especially if the brakes start during any actions that require a considerable amount of random access memory.

Why viber is sometimes unavailable

Finally, the third most common bug is the “unavailable” message on the main screen when loading the application. The program cannot be used at this moment, so this glitch is considered one of the most unpleasant.

However, it cannot be solved. This error indicates a glitch on the server side. Just wait until the developers launch their app again.

To make sure that the problems are on the server, Google your problem with the current date.

conclusions

Viber bugs can ruin the life of even the most unpretentious and patient user. Therefore, it is better to get rid of them as quickly as possible, otherwise you will leave the messenger quite quickly, fraying a considerable amount of nerves.

Advantages and disadvantages

Pros of solving bugs:

The program works better.
There are no errors in the process.

Disadvantages of solving bugs:

It's quite difficult.
Not all mistakes can be corrected.

Video review

is a program with which you can send SMS, make calls and transfer files (photos, videos, audio). It works on almost all known operating systems and is installed both on the phone and on other devices. The application is economical, does not consume traffic while in background, and also efficiently consumes battery power. Does not require any special equipment from the device system settings. If Viber doesn’t work, don’t worry, we’ll tell you what to do in these cases.

Anyone can download and install the utility; it is available for free and no registration is required when downloading. The installation procedure is also extremely simple, you just need to follow step by step instructions. But sometimes there are situations when Viber Messenger does not work and you need to know what to do with the application in such situations.

What to do when Viber doesn't work

What can affect the operation of the utility so that it stops working? This sometimes happens, especially with those programs that work via an Internet connection, and there can be many reasons for the breakdown. One of the most important is the failure of the Internet on your device. To fix the problem, you will need to temporarily disconnect your phone or tablet from the router that distributes WiFi. And then check if the application works on a 3G connection. The utility may freeze, to fix this simply reboot mobile device. Very often this helps to configure the application so that it functions as before.

First of all, try updating Viber to latest version:

(a new version);
(Russian version)

In addition, problems may occur on the server side. Since the utility is constantly being developed and updated, this requires turning off the servers and rebooting the system from time to time. This difficulty is not natural, it happens rarely, but it can still cause your conversation to be interrupted. If the network signal is very weak or interrupted during a conversation, your dialogue may be interrupted or the caller's hearing may be impaired. To prevent this from happening, the creators recommend using stable networks. It’s good if it’s WiFi, and at a speed of at least 1 Mbit per second.

If the application still does not resume operation, they suggest doing the following:

Reboot the device on which Viber is installed;
Make sure that the network is connected to the gadget;
Delete the application and devices, and then reinstall it;
If the problem is not on your part, wait until the problems on the servers are fixed.

This way, you can fix any problems with the program and continue to use it.

Thanks to such wide functionality, the application is actively gaining the attention and recognition of users. More than 400 million people around the world have downloaded and installed it on their devices.

Viber was created in 2010. Since then, almost every year more and more new versions of the program have been released. Thanks to this, it can be installed on any device, because it works on any mobile platform. By updating the utility every year, the developers add more and more new features and capabilities. More recently, games have become available, and it is also possible to make video calls between computers. A little more and it will not just be the main serious competitor for Skype, but will completely replace it in this service market. After all, Skype is already in comparative characteristics loses in many ways. and it will be very easy to install on your smartphone. If you don't already have it on your device, download it too. own experience make sure how convenient the utility is to use.

Viber developers strive to make the service more stable and better with each update. When using the messenger, errors occur quite rarely, but in some cases it is not possible to avoid them completely. All phones and firmware are different, so problems with Viber often depend on the device itself and are difficult to predict. However, you can prepare yourself by learning about common application errors and how to fix them.

Symptoms of the problem: Viber error appears

Depending on the version of the system on which the smartphone operates, the content of the message with a problem with Viber may be different. Here are some typical options:

“Viber application has stopped”;
“An error occurred in the Viber application”;
“Viber has stopped working.”

If one of the indicated options arises (or another, but with a similar meaning), you need to remember what preceded the launch of Viber and what actions were performed in the messenger itself. Incorrect work depends on many associated factors that can cause internal conflicts systems. Depending on the cause of the error, you can solve the problem in different ways. Moreover, each method requires strict adherence to the sequence to successfully resolve the problem.

Solution 1: Clear Viber cache and data through settings

Most often it is an excess temporary files leads to Viber refusing to work. To get rid of the disease, the first step is to clear the cache. To do this you will need:

Open the settings menu.

Go to the “General” section (may be called “Device”) and select the “Application Manager” section.

Find the messenger in the list and click on it.

In the window that appears with information about the service, select “Clear cache”.

If the error persists, you can resort to more deep cleaning. To do this, you will need to select “Clear data” in the same window that appears in step 4 of the instructions discussed above. After that in account Viber will need to be logged in again according to the standard procedure.

Solution 2: uninstall and install similar Viber

Sometimes they help complete removal And new installation Viber. In particular, this solution is suitable if the device has modified or cloned versions of the messenger. There are situations when both types of services are installed. In all cases, the algorithm of actions is as follows:

Uninstall Viber through the “Application Manager” or through the main menu. If there is a cloned version, that should also be deleted.

Open settings and select the “General” section (or “Device” or “Applications”).

Select the “Memory” group in the “Device Manager” subgroup (or in the general settings menu).

Click “Cached Data” and confirm deletion.

Click “Other files”, check the “Viber” box and select the delete icon.

Download the current Viber, install and re-register.

Simple removal will not lead to the desired result, since it is necessary to clear all the so-called “traces” of the old Viber.

Solution 3: Uninstall and install an older version of Viber

A much less common situation is when the problem is a consequence of a conflict between the API level offered by the firmware and a similar parameter requested by Viber itself. As a rule, such a situation arises before installation, however, for some systemic reasons(artificially increasing the API level, installing an update through root programs) the problem may manifest itself even after it. Similar case is called a syntax error.

Solution for older smartphones (Android 4.0 and below) in similar situation lies in the following:

Remove Viber in accordance with points 1-5 of the previous instructions.
Download and install Viber corresponding to the level System API. Version ratio:

3.3.67 for Android 2.2;
5.2.36 for Android 2.3;
8.0.0 for Android 4.0.

Go to Play Store, find Viber in the search and go to it.

Click on the three dots icon in the upper right corner and uncheck the “Auto update” box.

The last two points are required, since failure to comply with them will lead to the update of the stable working version Viber and, most likely, new errors on the old phone.

Solution 4: Updating an outdated version of Viber

The problem with performance, no matter how surprising it may be, may lie in the fact that the smartphone has a non-working or simply outdated version of Viber. Versions prior to 4.0.0.1707 are not fully supported, while others may cause internal system conflicts. To resolve this situation, just go to the Play Store and install the current Viber build.

Solution 5: Install Google Play Services

A number of users to lighten the weight of the internal software, free up memory and increase autonomy delete Google Services Play, which weigh quite a lot and take up a decent amount of RAM. This often leads to many errors. To fix the problem you will need:

Install Google Play Services by downloading them directly from the Play Store. In addition, you can use a lightweight version for outdated or weak devices, but for this, the firmware on the smartphone must initially be cleared of “traces” of Google applications.

Clear the Viber cache and data using the method discussed in “Solution 1”.

Problems and various conflicts when using Viber are, to a large extent, the result of user actions. Their occurrence actually stops the operation of the service, so each of the ways to solve the problem is worth taking into account.

Download Viber for Android

Download current version Viber for Android
Download outdated versions of Viber for Android from the full archive

Viber(viber) - this is very popular messenger for phones and iPhone, which is developing with great strides in Russia and abroad. The main function of the application is to provide free calls and exchange of SMS between users who have the program installed. Many users often experience errors in Viber that prevent them from communicating for free. If Viber does not work immediately after installation, the problem may be with your phone's hardware. If Viber stops calling and displays an error after some time of operation, this problem can be solved in several ways, which we will discuss today in this review.

For the program to work without connection errors, Viber is required for comfortable work the following phone or tablet parameters:

Basic requirements for Viber to work on your phone:

Android– Viber 3.0 or higher (latest version)
iPhone– Viber 3.0 or higher
Blackberry– Viber 2.4 or higher
Windows Phone 8 – Viber 2.2.3 (partial compatibility, synchronization problems may occur), or higher
Windows Phone 7, S40/S60 & Bada– There are no minimum requirements for Viber.
Availability of Internet on the phone - 3G or Wi-Fi for high-quality communication when making calls.

For Messenger Viber to work on a computer, the following requirements are required:

Windows:

Windows XP Service pack 3 or higher.
Windows Vista
Windows 7
Windows 8

Mac: OSX 10.7 or higher.
Linux: 64-bit distribution (only)

Minimum hardware requirements to run Viber:

CPU: Dual processor.
Memory: 1GB RAM.
Microphone And speakers to commit voice calls, as well as a webcam for video communication.
Compatible Bluetooth receiver, for using Bluetooth devices.

Requirements for making video calls in Viber (if the video call does not work):

Installed Viber versions 5.0 and higher.
Operating system Adnroid 4.0 and higher.
The front camera of the phone must be 1.3 megapixels or more!!!.
The amount of RAM installed in the phone is 1.5 Gigabytes or more!
If your phone does not meet at least one requirement - Video calling via Viber WILL NOT WORK!

Why doesn't Viber work on my phone and won't connect?

The first thing you need to check is the presence of Internet on your device. First, turn off the Wi-Fi network if it is connected, and try to start Viber app, with connection via mobile communications. If performance does not return, restart your phone or tablet and try again. In most cases this helps solve Viber errors and return stable work program.

VIber gives an “error” when activating the number - what should I do?

Message "Error" in Viber appears either immediately upon activation of the program, or after deactivating your account, or rearranging the messenger. What can cause an Error message in Viber?

1. Your number was blocked due to sending spam (the robot considered you a spammer). This error is very common among users who send a lot of messages. large group of people. Be it congratulations on the New Year, or another holiday. Urgently We recommend that you do not send messages to Viber big group of people ! The system automatically blocks and bans your number FOREVER! There have been cases when users wrote a letter to Viber technical support to have their number unblocked, there was no spam mailing, and this will not happen again in the future. But unblocking a number upon request is almost impossible. So the solution for this problem would be Viber activation to another number that has not yet been blacklisted by the system.

1. Reboot your gadget (phone or tablet);
2. Disconnect from the network (Wi-Fi) and check the availability of the Internet;
3. If steps 1. 2. did not help, completely remove and reinstall Viber (All correspondence will be deleted without recovery)
4. There may be problems with your provider or on the Viber servers, wait until the service is restored.
5. Your number may have been blocked (in the spam list).

If you have a different error and have not solved the problem, leave your problem in the comments, which we will be happy to help solve together with you.