All Beeline contacts. Beeline subscriber personal account. These are the phone numbers

One of the largest operators cellular communication, the VimpelCom company, is increasingly expanding opportunities for its clients. Now Beeline is not only the operator of one of the most convenient cellular networks, this is high-speed mobile Internet, landline telephone communications, home Internet and television.

Beeline made sure that its customers always remained in touch, and service management and emerging problems could be resolved easily and quickly.

Beeline hotline

If you have any questions about communication problems, phone settings, connecting or disconnecting services, toll free line communication with the operator. The Beeline hotline is accessible from any phone. Three can be used for communication various options:

Short number 0611 for calls from mobile phones With Beeline number.
8 800 700 0611 for calls from any mobile operator and landline numbers.
+7 495 797 2727 - technical support head office number, which is available even for customers roaming abroad and for any operator.

When you call from a Beeline number to a short number, the system itself will determine the connected services. An automatic consultant will suggest using touch-tone dialing to navigate to the sections of interest for operational assistance in the situation that has arisen.

You can find the answer to any standard question. The convenience of using the automatic support system also lies in the fact that you can listen to any message again, access another section, return to the original menu, or wait for a response from the operator on duty.

The number in 8 800 format is intended for similar communication with an autoinformer. Offered step by step selection topics for solving issues. If not on the menu necessary information, then you can wait for the operator’s response and solve the problem in live communication.

Room in international format not only allows you to immediately reach the support service “live”, but even get all the answers when calling from anywhere on the planet from any phone. V in this case, of course, will not be free, but will be paid based on current tariff which is used.

But in the number starting from 8 800, there is a possibility direct solution issues related to various categories of Beeline services.

Setting up home Internet and Beeline television

Specialized sections hotline Beeline For various telecommunications services, you can find them directly using special toll-free numbers. If the client wants to find out for himself questions related to the mobile Internet:

Telephone connection 2G/3G/4G - 8 800 700 0611.
Using and setting up a USB modem - 8 800 700 0080.
Wi-Fi setup - 8 800 700 2111 .

If you have questions related to the use home internet, Internet and television, landline phone, various settings or questions about long-distance and international network Beeline:

and cable TV - 8 800 700 8000.
Landline phone from Beeline and Internet “Light” - 8 800 700 9966.
Card "Intercity" - 8 800 700 5060.

Beeline is an operator used in all regions of our country, as well as by many of our compatriots abroad. During the hours peak loads, which usually occur in the middle of the day Moscow time, the operators on duty may be busy. Waiting for an operator response can be up to 5 minutes, about which automatic system will notify the caller.

If the call is hotline mobile line Beeline operator is carried out using a toll-free number, which means it makes sense to wait for an answer. If a client calls a number in international format and the operators are busy, it is better to call back during off-peak hours or use other communication methods.

[email protected] on cellular communications issues;
[email protected] on Internet issues;
[email protected] on issues related to landline connection and television;

In addition, Beeline has its own online store, where all customers can purchase phone accessories, communications equipment, modems, and other equipment; you can write to the store at [email protected] or by calling short number 0070 .

Beeline technical support hotline

Most in a convenient way solutions to all complex issues that require non-standard approach, like all others, is as well as the official website of the company. The official website has a special section “Help and Support”, where all questions regarding any telecommunication services are discussed in detail.

This is the most complete interactive guide to all services, settings, and payment methods. Here you can choose or change the tariff, change the connected services, find out everything controversial issues, write a complaint.

The mobile application helps to clarify only the most common questions that arise most often. But it has a built-in special function“Chat with an operator”, where the company’s client can find out all the questions that interest him. Essentially it's analogous help desk by short number 0611, but it is much more convenient, as it does not require haste.

The automatic informant already knows all the parameters of the tariff plan, account balance and connected services; answers to questions already imply a solution to the problem for a specific user. If in automatic mode It was not possible to find a solution, the machine transfers the user to a hotline with the Beeline operator on duty and the solution to the issue continues. At the same time, duplication of questions does not occur, since the company manager sees all correspondence in the chat.

Support for long-distance and international roaming

VimpelCom cellular communications cover almost the entire territory Russian Federation. Where there are no Beeline towers, the client can use roaming through others mobile operators, the operator provides this possibility, and roaming tariffs are very affordable. The situation is similar with communications abroad.

Beeline cooperates with most major cellular operators in all developed countries of the world. A tourist located on any corner of the world will not be left without communication. Act here special rates, which are better to connect in advance, the connection will be stable and not very expensive. In this case, it is possible to receive technical support via the hotline while being in the internal or international roaming, along the same lines as in home network.

We recommend using the Internet and mobile app, which works without failure even in the absence of a mobile network, but with the Internet. Often a mobile Internet signal allows a request to be made, while Voice connection may not be available. The company does everything to ensure that the use of Beeline communications never fails.

Modern technologies are rapidly moving forward and telecommunications companies (and Beeline among them) are among the first to use all technical innovations in their work. Of course, in such a situation, it is not easy for the average user to understand the abundance technical information on setting up and new company services. It’s good when you have someone to turn to, but if there is no one nearby who can help, then sometimes the only thing you can do is write or call Beeline technical support.

Beeline technical support phone numbers

The fastest and easiest way to get answers to all your questions is to call Beeline technical support from your mobile phone. Competent specialists will quickly help you connect/disconnect services, change the tariff and set up equipment. But Beeline is a large company and offers various types of services, so there are different support numbers for contacting different specialists.

We have already told you, and in most cases this will help you, however, you can use other phone numbers. It’s worth noting right away that calls to all the numbers listed below within Russia are free, but you can call 0611 only from a Beeline phone and while within the coverage area of its network.

Customer support phone number mobile communications: 0611, 8-800-700-0611 and +7-495-797-27-27
Beeline support center for USB modem users: 8-800-700-0080
Subscriber technical support Wi-Fi Beeline: 8-800-700-2111
For questions related to home Internet, home telephone and Beeline home television, call: 8-800-700-8000

How else can I contact Beeline support?

If you don’t have the time and desire to wait for the operator’s response and wander around voice menu You can use one of the alternative methods to contact support.

1) Leave a request for back call a technical support center consultant, answer a question by email, or chat with a specialist via the Beeline website. On any page of the site, at the very top, on the right, there is a link “Ask a question” - click on it and select the desired item.

In the “feedback” section, you can write your question, detailing all the nuances, and choose how it would be more convenient for you to receive an answer - you can enter your phone number and choose a time for a Beeline support specialist to call you when it is convenient for you . Or, you can enter your email address and a reply will be sent to you.
In the “chat with a specialist” section, you can write to the support service in real time where a specialist will answer immediately, you can ask all the questions you are interested in, and he will respond promptly. After the conversation, you can evaluate his work and save the correspondence to your computer.

2) Write your question by email to Beeline technical support [email protected]. There are also separate addresses for support services for various services:

For questions regarding mobile communications, mobile internet or USB modem: [email protected].
For questions about Wi-Fi Internet from Beeline: [email protected].
For questions about home phone, Internet or digital television: [email protected].

3) Write your question to SMS center support. To do this, write and send your question via SMS to number 0611 - they will answer you within a few minutes.

In addition, you can always contact one of the company’s many offices - customer service and support consultants regularly undergo training and advanced training, and they will be happy to help you set up your phone, change your tariff plan, connect and disconnect services, in general, they will do everything to ensure that you stay happy with Beeline.

Beeline has provided for its clients different variants technical support. For inquiries about home television and the Internet you can call a specially dedicated line. Read about the operating mode and capabilities of tariff users further in the material.

Problem solving

Specialized network service"Beeline" is a trademark that provides not only mobile services, and also the “home Internet” service. The provider’s services can be used on the phone, on TV and on the Internet. Beeline offers different tariff plans, they differ from each other price category and the opportunities provided.

Procedure for connecting to services:

The process of connecting to home Internet offers the following advantages:

Hassle-free and fast connection to the service, for which you do not need to use additional equipment.
Advisory clarifications and service on technical issues clients are made within 24 hours.
Convenient payment that allows you to pay in advance. And also a good quality network signal.

Interesting information! Beeline clients can activate “Delayed payment”, the principle of the service is a monthly deferred payment.

The main flaw of the provider is not the issuance of personal data, namely personal account, while the user is connecting to the network. So to get personal number Customers will need to consult with experts at the customer support center.

In addition, assistance to users is also provided on the main website of the company BEELINE.RU. To obtain any information, call code 0611 at any time.

Be careful, technical support lines are often overloaded during the day, which is why an auto consultant will most likely answer you.

Leased line

Many clients prefer a real consultant to an answering machine, but it is important to consider that information is provided to users in the same amount in both cases.

To consult with the operator, please contact 24/7 service support called “Beeline hotline”.

How to contact Beeline?

Please note the following important numbers:

Balain support operating mode

Beeline home Internet users can contact the support service not only via telephone, but also email. However, remember: mobile communication will be faster and more efficient.

An email response will come within 24 hours. The downside is that you will have to wait even longer to get another answer to the question.

Email support is a great option for the hearing impaired, but for a quick response, it's best to use a universal mobile number 0611, or call 700-99-66.

Additional features

The third way to contact the hotline is to chat online with a consultant. As we can see, the provider is concerned about providing quality services to its clients.

It will be useful to view:

Unlike email, the response in chat comes in as soon as possible. For online correspondence no registration is required, and the service is absolutely free not only for Beeline users, but also for others who want to purchase or learn more about the new tariff plan.

Visitor survey

Conclusion

Beeline operators take calls from customers around the clock and are able to help solve any problem or task that may arise. You can conduct a consultation in several ways: via email, online chat on home page provider or through mobile call to the operator. It is important that for tariff users all calls to the hotline and technical support line have no time restrictions.

It is difficult to overestimate the timely assistance of a Beeline help desk consultant. Often, only a live operator can best tell you about new tariffs and services, help you figure out why money is being debited from your account, tell you how to extend traffic, and not disable the required service or change the tariff.

Unfortunately, getting timely advice from a specialist is not always an easy task. This page describes best ways how to quickly reach the helpline subscriber service Beeline and other contact options technical support companies.

Beeline helpline numbers

Beeline users have access to several different toll free numbers to contact the customer service, both from a mobile and landline phone. If the subscriber is located in Russia, then you can call the help desk using one of two numbers:

0611 – Single free short direct number automatic directory Beeline. Calling to it is possible only from a phone with a company SIM card.

8-800-700-0611 – Single multiline telephone Beeline hotline for mobile and Internet users. Calling this number is free and possible from any phone in Russia, even while in national roaming.