Apple hotline phone number. Apple's toll-free hotline number. How to Fix the "Contact iTunes Support for Help" Error

Apple Company famous brand On the market mobile devices. They deliver quality products and provide a highly professional level of support to their customers.

The user relations department occupies a special place in the company. Let's tell you more about it.

Apple Contact Center

The company is international, which means it has its own representative office in each country, which is a completely autonomous unit and is capable of solving the problems of all citizens of the country.


Apple cares about its customers, so the contact center operates around the clock. Employees come on line in shifts to help solve user problems.

Alternative methods of communication

Information about others is available on the official Apple website telephone numbers. In the section responsible for support, numbers of all representative offices in the world are available.

The site visitor enters the address of stay or postcode. Next, he selects the product on which he would like to receive information.


A map will be displayed on the screen indicating the nearest sales points and service centers. Addresses and opening hours will be provided.

For the convenience of users, the company uses unique code for each user. It's called Apple ID. Linking is carried out after purchasing the first company device.

The client will need to register and link bank card to your account. This must be done to pay for a purchase in the Apple store.

In the future, when contacting the customer service department, the user will only need to voice his identifier. The system will recognize him and provide information about his devices.

Given account name can be used to get into a private part of the Apple website.

If you encounter a problem related to Apple technology or one of the Apple services, and it was not possible to solve it on your own or with the help of specialists, it’s time to ask for support from the company. We'll tell you how to contact Apple technical support in this manual.

Important: Before calling or writing Apple, make sure your device is still eligible for service and support. This can be done on a special page of the official Apple website, where you need to enter serial number device and click “Continue”.

How to contact Apple technical support by phone

The most in a fast way support connections Apple is a phone call. Moreover, it is by telephone that you can get advice on the operation of all your devices - the possibility of online chat with company representatives will not be available on all issues.

Apple Technical Support Number: 8 495 580 9557

It is worth noting that the line operates only on weekdays, from 09:00 to 20:00 Moscow time.

How to Contact Apple Technical Support Online

Apple cares about its users and offers them technical support after purchasing the devices. If you have problems with Apple ID registration or account blocking, this can all be resolved by contacting technical support. Often users when creation of Apple IDs receive a message with the following content: To get help, contact the service iTunes support. How to go there?

On the company's official website in the "support" section you can find answers to frequently asked questions from users. There is information on how to decide for yourself the most common problems with the device (firmware, recovery, blocking, etc.). In the upper right corner you can find active link to ask for help.

But, if you need to contact iTunes support, this confuses many. To do this you can call the number hotline or fill out an application on the official website and they will call you back. In your application, you must describe the reason for your request and write down your contact information so that they can contact you.

To apply, follow these steps:

1 Open the official Apple website and go to the “support” section. IN work area screen, find the link and go to contact the service iTunes Store. After the transition, you need to click the square icon called “account management”. 2 A list will appear on the screen in which you need to click the “create Apple ID ID". From the proposed methods, select the most appropriate form of communication between support consultants and you. If you specify “schedule a call,” the consultant will call you back. When you select the “call back later” option, you need to call. 3 If you chose “schedule a call,” enter the date and time for the call. The support service does not have working days on weekends, please keep this in mind. 4 Enter your personal information and confirm what you wrote by clicking the “continue” button. Afterwards, it will be displayed in the working area of ​​the screen necessary information with a code for access. You may need this code when speaking with a service representative. He may ask for this code to confirm the application information. On email address, specified in the application, a letter will be sent in which this information will be duplicated. 5 Wait for a call from support. When they call you, explain the reason for the call as simply and clearly as possible.

If you have chosen the option to dial yourself, then after connecting to the operator, tell him your problem.

Reasons for the notification message

Typically, such a notification appears on last stage Apple registration ID. This may come from something you have already created several times Accounts from one IP address. If this is why the problem arose, then simply change your IP. It is not necessary to change the device for this. But, you can only create a certain number of accounts on one device. After exceeding this limit, the message “quantity exceeded” will appear. free Apple ID".

Alerts about contacting iTunes Store may arise due to incorrect operation router. Try connecting via Mobile Internet. This helps many users get through last step registration. Another way is hard reboot devices.

If you have done all the steps described and it did not bring results, contact support. There is a hotline for this or leave an electronic request on the official website. Information about numbers in your region can be found on the website.

Apple Support exists to help everyone. iPhone owners, iPad and other devices from this company. Specialists will answer all questions and help solve any problem.

We will look at how you can contact such a service.

1. Phone call

The simplest and most familiar to all citizens of the countries former USSR the way is to pick up the phone and call support. The table below shows numbers for some countries.

Table 1. Apple Support Phone Numbers

As you can see, Russia is on this list, but Ukraine, Kazakhstan and many other countries are not on it. Perhaps some new number phone numbers for these countries will appear on the website. If this happens, it can be found on this page.

And if there is a number for your country, all you have to do is call and get advice.

2. Chat with a specialist

To communicate with a company representative, follow a few steps: simple steps, and more specifically:

  • Visit this page. Select your device below. There are also sections regarding iTunes, Apple Music, Apple ID, software and other questions.

  • Now, depending on the selected section, you will have to select a subsection that directly relates to the problem that has arisen. For example, we chose the “iPhone” section. Now you can select the “Repairs and physical damage", "Battery, Energy and Charging", "System Performance" and others. There is also a “Search by Topic” button at the top. The fact is that Apple has a fairly large library with information on solving various problems and, quite likely, with the help of the tools described above you will be able to find information on your issue.

  • After selecting a subsection, you will see the most common problems associated with it. To see the solution, you must click on the button describing the problem. And if there is no information on your question in the list, click the “Topic is not in the list” button.

  • If you clicked on specified button, You have to describe the problem in the appropriate field and click on the “Continue” button.

  • Next, choose the desired option for providing you with assistance - chat or phone call. In the first case, you will be contacted by an operator after entering Device IMEI, and in the second you will indicate your phone number and the desired time of the call. After this you will receive help.

Clue: IMEI is usually indicated on the cover of the device (located at the bottom of the back).

Another option for getting help is to go to a company Apple store and get advice there. But the problem is that sellers will not always be able to help you and solve the problem.

But it’s worth a try - in extreme cases, you will be referred to specialists and told how to contact them. Outlets can be found on this page.