The death screen keeps appearing. Blue screen of death (BSoD) - dealing with errors. Fixing blue screen problem

The question is how to what to do if the computer crashes blue screen BSOD(Blue Screen of Death, which translates as “blue screen of death”), users of computer devices often ask themselves, since the phenomenon of BSOD is quite common. The symptoms of a blue screen are very eloquent, or rather, “blue screen”: the computer turns on and starts to boot, after which the Windows screensaver, and after a while the PC, without fully loading, displays a blue screen with white inscriptions on it.

BSOD: cause and benefit

Many users are unhappy with Bill Gates' brainchild - Windows. I wrote, they say, a crooked operating system that now produces blue screens different configurations. But such an attitude is wrong and unfair. Many people do not know that if it were not for BSOD, if the OS failed, many computers could be damaged and a lot of data could be lost.

The fact is that Windows OS operates directly with the computer hardware, and if something goes wrong, the hardware computer device An incorrect command will be issued, which can be anything (for example, delete all data from the disk). Of course, the consequences of such a command are obvious: data loss and PC breakdown.

But this does not happen, since BSOD comes to the rescue - a special defensive reaction operating system Windows, which occurs when the OS is no longer able to account for and control its actions, and therefore is forced to take decisive action aimed at its own emergency stop. They say, so as not to mess up the computer.

Thus, BSOD error, or STOP error, appears in cases such as:

  • error in Windows OS operation,
  • hardware conflict,
  • driver incompatibility,
  • damage to the driver with which the OS controls the computer,
  • corruption of system files,
  • physical damage to some components.

It often happens that a STOP error occurs when:

  • running pirated or inadequate software,
  • when viruses enter,
  • in case of launching third-party incorrect drivers,
  • using false anti-virus programs and other “fraudulent” products.

If a blue screen occurs, you should fix it reasons for BSOD and the consequences of operating system errors. Dealing with a blue screen is not so difficult, and even an ordinary user can get rid of bsod in computer on your own.

STOP error identification

Sometimes STOP error identification does not seem possible. The message about the blue screen of death, as a rule, does not look entirely clear, since it is impossible to make out what is written in the mysterious STOP error, since the computer is constantly restarting and does not allow reading the already illegible “non-Russian” text.

In order to understand what your operating system wrote to you and begin to take some action to solve the problem that has arisen, you need to press the F8 key on the keyboard and hold it down the next time you restart your PC. After this, the safe mode entry menu will appear. Find the “Disable” option in the menu automatic reboot when the system fails”, then enter the menu. Now when you start your computer shows blue screen with white records and will remain in this position until you press the Reset key.

To get rid of the blue screen of death, do the following. Start by trying to boot your computer from some diagnostic disk Live-CD. This will help determine what type of problem you have - hardware or software: if it is hardware, you will not be able to boot from the Live-CD, and the PC will persistently issue a BSOD.

Then proceed as follows:

1) Restart your computer, or better yet, turn it off and turn it on again after a while.

2) Remember what you inserted into the computer the day before the problem appeared. Or, perhaps, you changed some kind of hardware - maybe it didn’t make friends with Windows? Perhaps you have installed some incorrect program? Try putting everything back “the way it was” and see what happens.

3) If the OS boots, and the STOP error appears only occasionally, update the operating system by taking the update from the official Microsoft website.

4) Check if the computer has enough voltage. Because if it is insufficient, the computer may issue a BSOD.

5) Check your RAM. This can be done using the Memtest utility (it is on the Live-CD) or using the RAM test tool that is available on the OS installation disk.

6) Check your hard drive for sufficient capacity free space, and then to the broken zones using the MHDD utility (you will find it on the Live-CD).

7) Go into BIOS, find the Default settings option and enable it. Save the changes and restart your computer.

8) It would be a good idea to run the “System Restore” option or activate the “Download the latest successful configuration» (options can be accessed via F8).

One of the listed methods should help you fix blue screen on computer. If this does not happen, check your computer for viruses - they often cause problems. Good luck!

This is a conflict of some devices or parameters. Blue screen is also called BSoD. Deciphering BSoD - Blue Screen of Death or, in other words, Blue Screen of Doom. And according to the usual - Stop Error (stop error that stops the computer programmatically). This cannot be left with blue screen must be fought and now we’ll see what needs to be done so that he doesn’t bother us anymore!

Blue screen of death what to do Windows 7, 8, 10?

If you have seen the blue screen of death, then in any case you have a question, what to do? And today I will try to tell you in as much detail as possible how to remove it on any operating system, be it windows xp, 7, 8, 10.

If suddenly you see a window like this, it means that something has happened system error, and there can be many reasons, for this purpose I have posted a special reference book for error descriptions below. And the appearance blue screen of death maybe a bunch, but there are 2 categories, these are software glitch and iron.

The following reasons are also possible:

- conflict or incorrect driver

- driver problems

- viruses (not always), but maybe this is why you need to choose

— Device conflict due to incompatibility

— Problems with devices, usually either the hard drive or RAM.

— program conflict (possibly if you installed two antiviruses at the same time)

- the computer may overheat and also malfunction

How to remove the blue screen of death?

  1. Software problems

If it appears blue screen, then the computer should automatically restart. And it will appear until it is eliminated. First, you need to write down the error code on some piece of paper in order to look in the reference book what it means.

The guide can be downloaded here:

We simply select the error and see the solution on the right.

Next, you can try before loading Windows have time to press F8. Then choose downloading the latestgood configuration. If the computer also causes a blue screen, then press F8 again and select safe mode. If in safe mode The computer has booted, then you can see which file is causing the conflict.

To do this, you need to make sure that the computer saves error dumps. To do this, click right click mouse on the computer, select property. Further Extra options . Boot and recovery options button. We display everything as in the picture. If you have a recording debugging information was disabled, then we reboot and again cause a blue screen, and then go into safe mode.

You can decrypt this file with a special program.

After launching the program will show the problematic files.

If nothing is displayed, see if the path to the dumps is selected. Settings - additional options:

2. Problems with hardware.

A conflict between the devices themselves is also possible, for this it is necessary (information cannot pass through the memory), as well as a damaged hard drive ( system files got on bad sectors and cannot be started.).

This is also a fairly common error in the BIOS. When is it worth hard mode achi disk, the BIOS is reset (power surge or low battery) and the hard drive mode becomes ide. The drivers accordingly do not support this mode and a blue screen occurs.

That's all! I want to win blue screen of death 🙂

No matter how inexperienced the computer owner is, sooner or later he may encounter such a symptom as a “blue screen”. This usually means that there are serious problems with the computer, and it’s time to call in a repairman.

What is a blue screen?

The concept of “blue screen of death” has been known since the appearance of the first Windows versions. Outwardly, it appears as English inscriptions in white letters on a blue background. However, it is often possible to get rid of it by restarting the computer with or without the RESET button, or by turning off the power and turning it on again.

The appearance of a blue screen indicates problems in the system, so it is not recommended to ignore such symptoms. It is necessary to urgently diagnose the computer, because... when a blue screen appears, after a while you can end up with a completely inoperable computer, lose important data, etc.

Story

The term “blue screen” appeared thanks to Eric Noes, who introduced it into practice in 1991, while working for a Californian company. During the development of the first versions of Windows (then referred to as 1.0 and 2.0), error messages were displayed on black screens, but it was changed to Blue colour, which is better perceived by the eyes and is less annoying.

Since then, including the latest widespread Windows modifications 8, the screen continues to turn blue when critical errors occur. If we turn to the origins of the transition to it, we can note that original name This type of error sounds in English as Blue Screen of Death, abbreviated BSoD.

STOP code

This is also the name of a blue screen that appears as a result of a critical error that does not allow the operating system to fully function. For this reason, a decision is made to stop its operation and a message about this is displayed on the screen. Not just symbols appear on the monitor, but a description in English of the cause and the most optimal ways to eliminate them.

There is a whole list of different codes that, in addition to text, also have a digital designation starting with 0x (then comes digital combination in the 16th numeral system). The information is intended for a technical specialist; a simple user is usually powerless to understand anything. Although you can try to find a description of the error on the Internet by entering search query the phrase "bsod codes".

Why does a blue screen appear?

The list of failures and problems that cause a blue screen is quite large. and not always text description points exactly to the real reason. By studying the description of the main STOP errors, you can find out the most likely node where the malfunction occurs, but only a master can reliably check it.

Replacing components

It is easier to find out the reason why this blue screen appears when some action has been taken on the computer: an upgrade, driver update or operating system update. Thus, replacing individual components, for example, memory modules, video cards, hard drives, may lead to a chance of seeing a STOP error.

The reason may be a malfunction of the devices themselves and their incompatibility with new models. After upgrading the hardware, it is recommended to do this with the driver of the replaced device. Otherwise, the problem may manifest itself from periodic display of a message on the monitor screen about stopping the system, to a closed loop without a chance Windows startup to correct the situation (reinstalling the driver, removing it, etc.).

In the simplest case, it is enough to restart the computer; in more complex situations, you will have to return the old hardware at least temporarily. It is worth noting that with such an error, all unsaved data that the user was working with at the time of the blue screen is lost.

Incorrect use of the keyboard

There are known cases when a blue screen is caused by pressing certain buttons on the keyboard, or rather their combinations. This can happen by accident, for example, when a child sits down at a PC, or on purpose, they do this when they want to show their knowledge of the “intricacies” of Windows.

In this case, the appearance of a blue screen is not a manifestation of problems, but an artificial call to the function for displaying an error message. It does not have any danger, but it can lead to the loss of unsaved data or malfunctions of the system, because for it it is still a “problem”, it may turn out to be activated function recovery, resulting in lost time.

What to do when BSoD appears?

The first thing that is required from the user is to restart the computer using the RESET button or by turning off the power and turning it on again. If the error message appears again, then you need to diagnose the hardware.

Often the reason for messagesBSoDis the following equipment:


All these procedures are mostly accessible in complexity to all users, but if you have any doubts, you should contact an experienced specialist.

Is it possible to avoid a blue screen?

You can prevent problems that lead to blue screens by using a number of preventative procedures. They must be carried out systematically.

It is important to ensure that the drivers and programs you use are up to date. Gradually, developers stop supporting obsolete equipment, and it may not work correctly with new versions of programs. And, most importantly, if you have any doubts about the correctness of the actions, it is better to contact a qualified technician.

Many users get scared when they see a blue screen on their monitor because they have heard a lot about it, but do not always understand what it is. First, you should understand the terminology, since a blue screen in Windows can appear due to various reasons.

So, when loading the computer, if you press Del button, the BIOS panel (menu on a blue background) may appear, intended for setting up the system; in order to remove it, just press the Escape key. Also, during boot, a blue screen with changing percentages may appear, which means that the system is being checked for errors, most often it occurs due to improper shutdown of the PC. Actually, these cases do not pose a danger and there is no point in talking about them further.

Now, it’s worth mentioning separately about the blue screen, which appears due to errors, but not critical ones. So, when the PC boots, a notification may appear on a blue background indicating that a device is not connected. You should read the message carefully to determine what the problem is. Most often it appears in cases where wired keyboard disconnected from system unit or the plug is simply not inserted tightly enough into the socket.

In such a situation, we simply check the reliability of the connection - if the plug is pulled out or inserted loosely, return it to its place and reboot the PC. If you check and find that the plug is fine, try a different keyboard and reboot again. Well, now let’s move on to that very “Blue Screen of Death” or BSOD. If the computer restarts automatically after the Blue Screen of Death appears, this is not very good, since it does not allow you to analyze the error.

In this regard, you must first disable automatic reboot. This is easy to do through the menu - in the “My Computer” context menu, select the “Properties/Advanced/Boot and Recovery/Settings” tab and uncheck “Restart automatically”. Now after the Blue Screen of Death occurs we will get necessary information, which will allow you to troubleshoot problems causing a critical error.

If the system does not reboot automatically after a BSOD occurs, do not panic. The first thing you need to do is read the message on the screen, at the very bottom there will be a “Technical Information” section, which will indicate the reason for stopping work. The error is indicated by approximately the following number: 0x000000xxx; you need to rewrite this line on a piece of paper.

That's it, now we just restart the computer using the Reset key, or, as a last resort, disconnect it from the power supply (however, this should only be done if other methods have not worked). Since most often the Blue Screen of Death appears as a result incorrect installation updates or conflicts in the software, then we should find out which specific software caused the error. This is why we wrote down the error number earlier.

We enter this number into the search and read what experts can advise. Also in some cases it may be necessary to detailed analysis the error that occurred is for this purpose special program– BlueScreenView. After launching it you will be able to get more detailed information about which driver caused the Blue Screen of Death to appear. We again enter all the information received into the search and determine what needs to be done to troubleshoot the problem.

BSoD or Blue Screen of Death in Windows can appear for various reasons. Starting from a failure in separate program, ending with the breakdown of important equipment. If you've seen BSoD only once, it's too early to sound the alarm. But if the failure is regular, it means there is some problem with the computer. And you need to pay attention to the information that is shown in the error.

You were quietly working at your computer and saw the “Blue Screen of Death” in Windows 7. What to do in this case? There is no need to immediately restart your PC. Look at the error code. From it you will understand what is “broken.” And you can eliminate the cause of the failure.

When the BSoD appears, pay attention to the sections:

  • "The problem seems to be caused." The file that caused the failure is indicated there;
  • Below is the name of the error;
  • "Technical Information". Technical information. The error number must be written after the word “STOP”. For example, "0x0000007E" or "0xC0000135";
  • Next comes the driver name and error address.

Reasons for the error

Remember what happened before the Blue Screen of Death occurred. This way you can figure out what to do about it. For example, you connected a new device, installed a program, updated the system, or downloaded unlicensed drivers for Windows. If it was after this that problems began, then you have found the culprit. You can also determine the cause by looking at the error codes.

Here's what causes the crash:

  • Hardware faults. The hard drive, RAM, or LAN card, video adapter;

The cause of the problem may be hard drive malfunction disk

  • Connected incompatible device or equipment. Let's say you decide to install new RAM cards or attach external hard drive. And after that, Windows began to crash into BSoD;
  • Conflict software, in particular, drivers;
  • BIOS failures or bad firmware;
  • Overheat;
  • Updating Windows or individual services. Along with this you can download great amount errors. They are not even insured against licensed programs. If BSoD appears after a system update, simply roll back the system. And wait until the update is fixed and optimized;
  • Contact between wires and internal equipment. For example, the cable got caught in the cooler blades;
  • , which damaged important files;

  • User actions. Someone tried to "overclock" the computer. Or deleted system data.

Error codes

To understand how to get rid of the problem, you need to look at the error codes. Blue Screen of Death provides the information you need. But the list of such numbers is huge. After all, anything can break. And it is not clear what to do in this case. Here are the most common failures:

  • “0x0000000X”, where “X” (“X”) are numbers from 1 to 5. Relevant for Windows Server 2003 and Win XP with SP Appears when installing some antiviruses. To fix everything, download the “KB887742” update from the Update Center or from the official Microsoft website;
  • "0x0000000A" and "0x0000000X", where "X" equal to numbers from 6 to 9. The driver is damaged. Or there are incompatible programs/hardware;
  • “0x0000000X”, where “X” can be a number from 13 to 19. The codes mean that there is no communication with the memory board. Or the connection to the hard drive on which the swap partition is located is lost;
  • “0x0000001F” and “0x0000000X”, where “X” are numbers from 20 to 23. Error when reading/writing information. Appears in file FAT systems. The cause may be a breakdown hard drive or severe data fragmentation. Blue Screen of Death with this code also occurs due to incompatible antiviruses and firewalls;
  • "0x00000024". The same thing, but for the NTFS file system;
  • “0x0000000X”, where “X” are numbers from 28 to 35. Problem with drivers or RAM;
  • "0x0000000B", "0x0000000C", "0x0000000D". Associated with software failures sound card Sound Blaster Live;
  • "0x00000051". Occurs when the system cannot read a registry element. This happens when the system or equipment is damaged;
  • "0x00000057". There is something wrong with the network card;

Death screen example

  • "0x00000069". Incorrect system installation or incorrect configuration;
  • "0x00000073". Part of the registry is damaged. Or there is not enough free memory;
  • "0x0000007E". May appear when Windows update. For some reason the update caused a failure. To eliminate it, you need to roll back the system;
  • "0x0000008E". Breaking random access memory. Or the RAM modules are incompatible with each other;
  • "0x000000FE". Critical failure in the USB controller;
  • "0x00000104". Problem with the video adapter driver or BIOS firmware;
  • "0x1000007E", "0x1000008E" or "0xC000009A". Systemic Windows kernel there are not enough resources for stable operation. Free up RAM and local memory;
  • "0x80070570". The system is not installed correctly. The problem may be in the installer itself;
  • "0xC0000135" and "0xC0000218". Important items are damaged or missing dynamic libraries. BSoD shows which object is unavailable;
  • "0xC0000221." Problem with driver or library;
  • "0xDEADDEAD". The user himself initiated an emergency stop of the system.

The list is quite long. There are hundreds in it different numbers. You can enter the failure code in the search engine to find out detailed information. Or look it up on the website “bsodstop.ru” (tab “BSoD: description of errors”). There are also instructions that describe what to do in each situation.

If the same failures occur with different objects (the codes are the same, but the file names are not), most likely the problem is not in the system, but in the hard drive. Back up your important data as soon as possible. If they end up in a damaged sector, it will be difficult to restore them.

View the code if the system reboots

How can I find out the failure number if the computer restarts when a BSoD appears? And you simply don’t have time to read the message.

Blue screen codes can be viewed in dumps. They are located in the Windows\Minidump system directory. To open these files, you need the BlueScreenView program. Find it on the Internet, install it and open it. It will scan the dumps and display a list of them. Files that contain information about the failure will be marked in red.

BlueScreenView window

How to fix the error

Equipment broke down

If the equipment breaks down, it is unlikely to be repaired at home. But sometimes it’s enough to turn it off and on again. Let’s say the error codes make it clear that there is no access to RAM. Here's what to do:

  • Turn off the computer's power. Don't just press the "Off" button, but remove the plug from the socket;
  • Open the cover of the system unit;
  • Find the RAM boards there;

  • Carefully remove them from the nest. You need to pull back the latch that holds them;
  • Push them back in;
  • Turn on your computer and check if everything works.

The same can be done with hard drive, and with a video adapter, and with sound card. But if you are unfamiliar with internal device computer, it is better to entrust this to professionals. You should not remove all the parts from the system unit one by one.

If it doesn’t help, it means the equipment has become unusable. It needs to be changed.

Disabling external devices

Very often BSoD appears when hard drives or other external devices. How to fix the Blue Screen of Death in this case? Turn off the equipment. Try inserting it into a different port. See how it appears in Device Manager. Check to see if it's next to the model name. exclamation mark. Update your drivers.

Perhaps the problem is not with the computer, but with the port controller. If it is faulty, it must be turned off.

Problems with the file system or hard drive

Run scan and repair system disk. For this:

  • Right-click on it;
  • Item “Properties”;

Go to “Properties”

  • “Service” tab;
  • “Check” button;

Click on “Run check”

  • Check all the boxes. In particular, you need the “Repair bad sectors” option;

Check the box next to “Repair bad sectors”

  • "Start" button;
  • The service will warn you that it will start checking the next time the system starts;
  • Restart your computer;
  • It will begin disk recovery. This may take long time. Don't interrupt the process.

Software glitch

Here's how to remove the Blue Screen of Death if the problem is in the system itself or programs installed on it:

  • Uninstall everything you installed immediately before the crash;
  • If it doesn't help, make a backup;
  • Go to Start - Programs - Accessories - System Tools;
  • Press " ";

  • In the window that opens, check “Select a restore point”;
  • If necessary, check the box “Show all restore points”;
  • They show the time when it was made backup copy, and what happened (installation, removal, update);

Restore points

  • Select a suitable point and confirm;
  • Do not turn off your computer until the recovery is complete.

The system will roll back. It will return to the state it was in before the errors appeared.

Other options

  • Scan the system with a good antivirus;
  • Clean the hard drive from debris. Remove unnecessary files. But don't touch system data. You can use the built-in Windows services(Start - Programs - Accessories - System Tools - Disk Cleanup) or install programs for this: for example, CCleaner;

CCleaner program

  • It makes sense to fix registry errors. But you shouldn't do it manually. Take advantage Registry programs Fix, Registry Boot and the like;
  • if you have installation disk with the system, try reinstalling it or restoring damaged files;
  • Update all drivers. Download the latest updates.

If a Blue Screen appears when you turn it on

If the Blue Screen of Death appears immediately after turning on the computer, you will not be able to log into the system. And it will be difficult to fix anything. Therefore, you need to start the PC from a boot disk or drive. If you don't have one, use the Windows installation CD. Also suitable free program from DrWeb - “Live Disk”. It can be downloaded from freedrweb.com:

  1. When you start the PC (on the very first “frame”), a key will be indicated that must be pressed to open the settings (“PRESS TO ENTER SETUP”). This is usually F1, F2, F5 or Del;
  2. Click on it. Will open BIOS settings. In them, all control is tied to the keyboard;
  3. Go to the "Boot" tab;
  4. Paragraph " Boot Device Priority";
  5. There will be a loading order. Place first the device from which you plan to download data (disk or drive);
  6. Open the “Save” section, select the “Save and reset” option;
  7. The computer will now start with external media(don't forget to insert it);
  8. If this boot disk or CD with Win distributions, try reinstalling them;
  9. Live Disk also has tools for resuscitating the system;
  10. After recovery, change the boot order again to start from the hard drive.

This will work if the problem is due to a software glitch. But it will not help in case of equipment failure

You need to take care of your system and computer, even if there are no problems. Regularly check the disk for errors and remove unnecessary trash, clean the registry. Don't try to improve your PC's performance if you don't know how to do it. If you take precautions and monitor the state of the system, the Blue Screen of Death is unlikely to bother you.

You can handle some problems yourself. But if BSoD appears due to hardware failure, it will have to be replaced.