The death screen often appears what to do. The most common BSoDs. Blue screen of death error codes. Checking the integrity of system files

You work at the computer like this and don’t suspect that one day something might go wrong. It's one thing if technical problems arise. Then, at least long before the computer fails, you assume that the fateful day for the computer is not far off. And if a blue screen appears, then you take it for granted.

The terrifying term appeared quite a long time ago, but it is completely unrelated to the death of the computer. The reasons why a blue screen appears are different, but the message itself warns the user that the operating system has detected an error, and therefore the correct operation of the computer cannot continue.

Typically, simply restarting the computer will resolve the error. Why is this happening? The question is complex, since there are a variety of reasons why the blue screen of death appears, and accordingly, the answers to the question posed will be different.

What could be one of the reasons for the breakdown?

First of all, you should know that the blue screen of death appears for reasons completely unrelated to the technical condition of your computer. The main ones are:

  • operating system testing;
  • using “pirated” copies of operating systems on a computer;
  • “leaky” computer protection;
  • untimely hard drive maintenance;
  • Illogical computer settings.

How to recognize the type of error?

It is easy to recognize an operating system error that causes a blue screen: it is displayed on the screen in the form of system code.

You can simply write down the error code and find a detailed description of it (and solutions) in specialized reference books or on the Internet. But for a simple user, “translating” machine code into simple human language makes it even worse: scientific and technical terminology can confuse you. Only a well-trained specialist can understand all the subtleties of a message. And you definitely won’t be able to eliminate the emerging causes of computer failure.

First of all, remember if certain elements of the computer’s internal hardware (RAM, disk drive, etc.) have recently been replaced.

This could well have led to the fact that device drivers began to enter into a certain conflict with the operating system, disrupting the functionality of the latter. Restarting the computer can return the computer to a working state, but it will not completely eliminate all causes. You will have to save all the important data (documents, videos, photos) that were on the system disk, reformat it, and install the drivers necessary for your devices.

The blue screen of death also appears due to pressing certain key combinations. It happens that the user simply made a mistake and “ran code” that the computer cannot process. A normal reboot will completely get rid of the problem.

Could BIOS be causing problems?

Incorrect BIOS settings can also be the reason for a blue screen. A skilled specialist can fix this problem quickly, but for the average user it is better to reset all settings, replacing them with factory settings. The easiest way without any specific skills is to remove the lithium battery for a couple of hours. All settings changes will be reset and the computer will return to working condition.

Or maybe it's time to check your hard drive?

Problems with the hard drive (and this can also be the cause) can be easily fixed using the CHKDSK utility. It repairs damaged sectors, defragments, and optimizes the entire hard drive. Deeper “repairs” and checking the hard drive for errors can be done using the Acronis utility. It is enough to download it from the installation disk and indicate the logical partition of the hard drive that needs to be examined. The utility will bring your computer back to life.

You must also remember that viruses can damage the boot sectors of the operating system or move its working fragments. Changing the folder name (and viruses do this) can cause the Blue Screen of Death to appear. Whole fragments fly out, without which work is impossible, drivers are removed. And there are many other unpleasant moments. For the time being, this may not be noticeable, but later a blue screen will definitely appear. Using a reliable antivirus program will help you eliminate the consequences of viruses. At the same time, you need to have the latest updates to your antivirus program, since older versions may not recognize the virus.

Let's hope that the attempts you made led to the desired result and the computer works. If a blue screen appears with the same frequency (or even more often), then you will have to contact a specialist. Most likely, the hard drive has suffered serious damage, and any reinstallation of the operating system will not get rid of the problem. There is already a technical breakdown, so the hard drive will have to be replaced.

Prevention is better than repair

We have found out the reasons why the blue screen appears. It remains to talk about preventative measures and the correct use of computer settings:

  • use licensed software and reliable anti-virus programs on your computer;
  • defragment the disk in a timely manner, this way you will improve the speed of your computer and keep the hard drive in good condition for a long time;
  • Do not replace components yourself without prior consultation with specialists;
  • ask for help to fine-tune your computer, because the huge number of controllers available on the computer are completely unnecessary for the average user, turning them on slows down work, overloads the processor and memory, and for this reason the blue screen of death periodically appears;
  • use only drivers from manufacturers of all components, “branded” drivers will not cause problems, unlike “analogs,” and you only need to download software from the manufacturers’ official websites; “broken” versions of programs often become the reasons why a blue screen pops up.
  • Manufacturers are removing outdated equipment from support; this must also be taken into account and upgraded in a timely manner.

It may also happen that even a licensed version of the operating system will conflict with outdated drivers of the same outdated hardware. There is only one way out - periodically follow the latest technology and news from the manufacturers of your components. If certain parts of the computer are outdated and no longer supported, then it is better to replace them with an analogue that has recently appeared.

We looked at the most important reasons why a blue screen appears and ways to solve this problem. Unfortunately, self-repair does not always lead to a positive result. and the blue screen appears with alarming regularity.

And it also happens that it is after self-repair that the first message about a software error occurs. We remind you that 80% of computer breakdowns are “to blame” for one reason, which “sits” opposite the monitor (don’t be offended!).

Instructions

The majority of BSoD errors occur as a result of corruption of certain system files. In addition, this malfunction may be due to the lack of drivers or their incompatibility. Do not restart your computer immediately after a blue screen appears.

Find and delete the files indicated in the error text. Remember that when it comes to system files, deleting them can lead to permanent damage to the OS.

If you are not sure about the correctness of your actions, use the “System Restore” option. Open the System and Security category in Control Panel. Follow the "Backup and Restore" link.

Select the “Restore system parameters” mode. Activate the process of restoring the operating system to a previous state. To do this, select a suitable control point and click the “Next” button.

If the described procedure did not help fix the error, re-examine the text of the message. If the BSoD is related to driver files, completely update their configuration through Windows Safe Mode.

Try installing a new copy of the operating system. If your computer is still unstable after this, then the BSoD is due to a hardware failure. Replace the damaged device.

Video on the topic

And it also happens that it is after self-repair that the first message about a software error occurs. We remind you that 80% of computer breakdowns are “to blame” for one reason, which “sits” opposite the monitor (don’t be offended!).

The screen of death appears when an error occurs in the system. The display shows information about what exactly led to the failure. For some users, such information may help troubleshoot problems, but for others it means nothing. In the latter case, you can disable the death screen.

Call the System Properties component. There are several ways to do this. Click the "Start" button or the Windows key and select "Control Panel" from the menu that appears. In the Performance and Maintenance category, left-click on the System Properties icon. The required component will open. A faster way: from the Start menu or from the desktop, right-click on the “My Computer” item and select the last item “Properties” in the context menu.

In the System Properties dialog box, make the Advanced tab active and find the Startup and Recovery group. Click on the "Options" button to open an additional settings window. In the new window, in the “System failure” group, check the “Perform automatic reboot” field. Pay attention to the “Write event to system log” field. If you mark it with a marker, you can read information about the error that led to the failure in the log at any time.

Good day to all. Has this ever happened to you - you're working, you're working, you're surfing the Internet, and then bam a blue screen with white letters in English, all sorts of numbers, and you can return to work again only after pressing the reset () button on the system unit case? This phenomenon is called - Blue Screen of Death BSOD. The most unpleasant thing. Today I will tell you about this nasty thing, what it is and how to deal with it.

General information

I'll try to briefly explain what it is Blue screen of death BSOD. This screen appears when a fatal error occurs in the Windows operating system due to which the OS cannot continue to operate. All the system can do is record the cause of this error in a special dump file. Next, a message is displayed on the screen about the cause of the error and what caused it, then a reboot or not, depending on the settings. Everything else that you did not manage to save will be irretrievably lost. In general, the blue screen of death is not so bad on the one hand, because it signals to the user that there is a serious problem in his computer that needs to be solved urgently. If the screen appears once or twice, then in principle you can forget about it. but if it pops up regularly, then this is already a cause for concern.

Blue screen, what it looks like

When I first heard about this phenomenon, I thought: maybe I already had a similar case, because I’ve seen a couple of such screens? Let's figure out what is what.

  1. Bios Setup. BIOS settings screen. This is a program that contains your computer's hardware settings. You can get into the BIOS only at the very beginning of the PC boot, by pressing the Del key. If you accidentally pressed this key and saw this window, then do not be alarmed, this is not a blue screen of death. To exit press Esc.

  1. Check disk error screen Chkdsk program working. This program is launched most often as a result of an improper shutdown of the Windows system. For example, your lights are turned off and there is no uninterruptible power supply. Or you are too lazy to wait for the system to shut down, you simply pull the plug out of the socket. After such an incident, this screen may pop up. The OS will start as soon as the program Chkdsk will finish his work.

  1. But this is already Blue Screen of Death BSOD


A red screen of death was detected in Win Vista. If you have encountered this, then know that they are all birds of a feather.

Causes of Blue Screen of Death

  • Driver malfunctions. This is the most common reason.
  • Incorrect, “Left drivers”.
  • Application conflict. This may include a malfunction of antiviruses ( if they were installed not one, but two), firewalls.
  • Malfunctions of equipment (hardware). Overheating of the processor, defective RAM chips, or simply poorly inserted RAM chips into the slots, errors on the hard drive. Malfunctions of the video card, motherboard and devices located on it.
  • Viruses, but this is rare.

Decoding

Now let's look at the hieroglyphs that appear on the screen.
The text we see before Technical Information, describes the error and what needs to be done to resolve it.

Technical Information contains the following:

  • error code
  • name of the driver in which the error occurred
  • error location address

Enabling recording of debugging information (dumps)

So we are gradually moving on to practical actions. As mentioned above, when a critical error occurs, the system can save information about this error in a special file. By default, this feature is disabled in the system. You need to turn it on. And usually the computer immediately reboots after an error, this also needs to be fixed.

For users Windows XP:

StartControl PanelSystem— – OptionsSystem failure.

Uncheck the box, in the box Writing Debug Information, put Small memory dump then click OK. The small dump folder is indicated just below. Typically dump files are saved in C:WindowsMinidump.

For users Windows Vista/7:
Start – Control Panel – System – Advanced – Startup and Recovery – Settings. Uncheck the box Perform automatic reboot click OK.

A blue screen can also be forced. For what? And to find out the current problems of the operating system. This is done by pressing the key twice SCROLL LOCK while holding down a key CTRL. But for this to work, this function must be enabled. This is done like this:

  1. Launching the registry editor StartExecuteRegedit
  2. Let's move on to HKEY_LOCAL_MACHINE - System - CurrentControlSet - Services - i8042prt - Parameters.
  3. Create a new parameter DWORD With name CrashOnCtrlScroll and assign a value to it 1 .
  4. Reboot the PC. Well, then, as written above, we press CTRL and twice on SCROLL LOCK.

BSOD dump analysis

In this section, I will tell you how you can identify the cause of the blue screen of death practically ( although this may not be possible for a novice user). Most often, blue screen problems arise precisely because of drivers, then analyzing the dump will help identify this driver and eliminate the cause of the error and further failures.

Program BlueScreenView designed for dump analysis. Free and easy to use. Download and install. After launch, point to the folder with dumps.

Eliminating the causes of the blue screen of death

Eliminating the causes can be a very difficult task. But still, in some cases this problem is completely solvable. Below is how to solve the most common cases.

By now you should already have the name of the file that is causing the error. File name and program or driver it refers to:

  • afw.sys, afwcore.sys And filtnt.sysAgnitum Outpost.
  • spider.sys, dwprot.sysDr.Web.
  • rt*** And alc***- driver for devices Realtek. Usually this is a sound or network card.
  • cnx***- driver for devices Conexant.
  • nv***- driver for devices nVidia. Usually this is a video card.
  • ati***- driver for devices ATI. Usually this is a video card
  • ig***- driver for devices Intel. Typically this is an integrated video core from Intel.

When a problematic driver or program is detected, it is worth updating or replacing it with other versions. Check the RAM for errors with the program memtest86 because Often blue screen of death BSOD pops up as a result of memory problems.

Well, that seems to be all for now.

Good day, dear readers!

It is unlikely that any active computer user has not encountered such a thing as a blue screen with a bunch of white text, which can only be gotten rid of by restarting the computer.

In this article I will tell you what it is, why it happens, and how to deal with it. The article turned out to be very long, but it covered all the points from the reasons for the appearance of the blue screen of death to their elimination.

Blue screens of death look different on different computers and operating systems (OS). Lately they have become less and less blue.

For example, this blue screen with a sad smiley face is offered to us by the developers of the new Windows 8, its release is scheduled for 2012. This BSoD can be observed quite often when testing the capabilities of a new operating system. Perhaps this is one of the most positive, so to speak about BSoD, blue screens of death.

However, some people also encountered the red screen of death in early versions of Windows Vista, which served as the blue screen. In the older days of Windows 1.0 and Windows 2.0, the screen was completely black! The blue screen began to be called starting in 1991, when this name was proposed by Erik Noyes, an employee of one of the Californian companies. Since then, the concept of “blue screen of death” has become generally accepted.

What is Blue Screen of Death

A concept that came from English and translated into our native language. Actually, as you already understand, BSoD and the “blue screen of death” are one and the same thing. The abbreviation BSoD stands for Blue Screen of Death or Blue Screen of Doom. The official name of the phenomenon is Stop Error.

When you see a blue screen on your computer monitor, it indicates a critical system error. This method of informing the user about a failure is typical for Windows OS.

So what is BSoD? In Fig. 1, you can parse the CRITICAL_OBJECT_TERMINATION entry. This is a blue screen of death error with the code (technically correct - STOP code) 0x000000F4. A short notation is also used, discarding zeros after 0x - 0xF4. Further in the article, this particular recording will be used when there are no other numbers. Blue Screen of Death codes are a hexadecimal notation with a prefix 0x. This prefix is ​​used for recognition by system services that use the language C.

Using the BSoD STOP code, the system identifies the error that occurred and makes an entry in the system log for subsequent analysis and prevention of the error in the future. Blue screen of death error 0xF4 indicates a failure that occurred due to an unexpected termination of a system-critical process or thread. We will talk more about the meaning of blue screen of death errors below.

More detailed information for advanced users is provided by the BSoD used in Windows XP/Vista/7, the most common today, as well as Windows Server 2003.


Rice. 2. Blue Screen of Death in Windows XP/2003/Vista/7 Using this BSoD, it is much easier for an advanced user to figure out what the problem is.

First, Microsoft notifies the user that the BSoD is caused by a shutdown to prevent the computer from crashing. The following is the system file SPCMDCON.SYS - the culprit, according to Windows, of an emergency shutdown. Below is the blue screen of death error PAGE_FAULT_IN_NONPAGED_AREA - indicating that the data contained in memory was not found. The following is a guide for the user's next steps to prevent a similar error from occurring in the future. Below is technical information: STOP code 0x50 and again the SPCMDCON.SYS file, this time with parameters.

Agree, this BSoD can lead to much more confusion for an inexperienced user than the one offered by the Windows 8 developers.

The most common blue screen of death codes

We list the most common blue screen of death errors. The following is a brief description of the reasons why the Blue Screen of Death is most likely to appear. However, to accurately diagnose the problem, you still need to refer to the error parameters and interpret them correctly using debugging programs.

0xA - IRQL_NOT_LESS_OR_EQUAL - incorrect address when accessing the device driver;
0x1E - KMODE_EXCEPTION_NOT_HANDLED - The kernel mode process is attempting to execute an invalid instruction;
0x24 - NTFS_FILE_SYSTEM - failure in the NTFS file system;
0x2E - DATA_BUS_ERROR - parity error in RAM;
0xB4 - VIDEO_DRIVER_INIT_FAILURE - video driver initialization error;
0xB9 - CHIPSET_DETECTED_ERROR - the motherboard chipset is faulty;
0xC2- BAD_POOL_CALLER - memory allocation operation error;
0x4E - PFN_LIST_CORRUPT - driver input/output structure is damaged;
0x50 or 0x8E - PAGE_FAULT_IN_NONPAGED_AREA - data requested from memory is missing;
0x69 - IO1_INITIALIZATION_FAILED - system initialization failed;
0x77- KERNEL_STACK_INPAGE_ERROR - reading the requested kernel page is impossible;
0x79 - MISMATCHED_HAL - hardware incompatibility;
0x7A - KERNEL_DATA_INPAGE_ERROR - error reading into physical memory;
0x7B - INACCESSIBLE_BOOT_DEVICE - no access to the system disk partition;
0x7F - UNEXPECTED_KERNEL_MODE_TRAP - unexpected error operation in the kernel;
0xD1 - DRIVER_IRQL_NOT_LESS_OR_EQUAL - driver error, memory address is not available;
0xF3 - DISORDERLY_SHUTDOWN - Windows was unable to shut down due to insufficient memory;
0xC0000135 - STATUS_DLL_NOT_FOUND - error loading the library;
0xC000021A - STATUS_SYSTEM_PROCESS_TERMINATED - error in a service running in user mode;
0xC0000221- STATUS_IMAGE_CHECKSUM_MISMATCH - the driver file was not found or damaged.

If your blue screen of death error is not on this list, then you can find it on the Microsoft technical support sites. It contains explanations of the most likely causes of failure for each error, as well as an interpretation of the BSoD parameters - this is necessary for high-quality troubleshooting of the problem leading to the appearance of BSoD.

Blue screen of death, what to do

Why does the blue screen of death appear? There can be a lot of reasons. In general, a BSoD occurs when a critical error occurs while executing kernel code or a driver in kernel mode.

The Blue Screen of Death appears, for example, when any changes have been made to the computer’s hardware: replacing or installing a video card, audio adapter, hard drive, PCI and PCI Express bus controllers and devices. The driver for these devices may be poorly compatible or incompatible with the existing computer configuration, which leads to problems and BSoD.

The only thing that helps when BSoD occurs is restarting the computer, as a result of which all unsaved user data will be lost.

The user has the option to manually trigger the BSoD. This is only done if there is no other way to detect a system malfunction. To call BSoD, it is possible to assign a specific combination of hot keys. Therefore, under unfavorable circumstances, the user may inadvertently cause a BSoD to appear.

The manual BSoD procedure should not be abused to avoid loss of information or software problems. In addition, a blue screen of death caused artificially will not display the information the user needs. You may also encounter difficulties in the hardware dependence of this procedure: in particular, there are restrictions on calling BSoD from keyboards with a USB connector. For more information about triggering the Blue Screen of Death, see Microsoft document Q244139.

So, the blue screen of death appears, what should you do in this case? The only thing you can do at this moment is to reboot. Further, if you are a fairly experienced user and are not afraid of working with debuggers, then there is a solution. To determine the cause of BSoD, Microsoft has developed a comprehensive solution Debugging Tools for Windows with support for 32 and 64-bit OS, which is included in Microsoft SDK for Windows.

Causes of the Blue Screen of Death

Changing BIOS settings in a hurry can also cause BSoD. If you don't remember exactly what changes you made (especially if you made multiple changes), then the best solution to avoid the Blue Screen of Death error is to reset your BIOS settings to default.

There are viruses that are designed to attack the master boot record (MBR) as well as the boot sector. They can also cause problems and blue screen of death errors. You can check your computer for viruses by booting from a recovery disk with an antivirus installed. Many antivirus development companies, such as Kaspersky Lab, offer in their solutions the function of creating a CD from an existing distribution. In addition, you can download a ready-made image from the company’s servers. You can also check the MBR status with the AVZ antivirus utility. You can read more about working with the utility at the link.

Problems with RAM. Diagnostics

Often faulty and sometimes unequal RAM modules can cause the Blue Screen of Death error to occur. If you notice that after installing, reinstalling, or replacing RAM modules, the OS does not boot or a blue screen of death appears, you can try putting the memory modules in other DIMM slots or swapping DDR sticks - this often solves the memory problem. However, the problems may lie elsewhere, and the cause can be identified by diagnosing the RAM using the standard Windows memory checker. The utility is available in Windows 7 and Vista (for Windows XP you can use the Windows Memory Diagnostic utility)

Let's see how the diagnostic tool works:

2. In the window that opens, select “Windows Memory Checker” from the list (usually the third one from the bottom).

3. In a new window, Windows will ask you to choose from two options: “Restart and scan (recommended)” and “Scan the next time you turn on the computer.”

4. Close all open programs so as not to lose any data, and click “Restart and check (recommended).”

The computer restarts and the memory test begins. Typically the test is performed in two passes. The screen shows both the percentages for the current pass and the final ones. Once the test is completed, it will reboot and present the test results.


Rice. 3. Checking your computer for memory problems There is another option - to test the status of the RAM from the boot disk (Windows Vista and Windows 7 only). For this:

1. Go to the BIOS and set the CD-ROM (DVD-ROM) as the first boot device in the BOOT menu, then exit the BIOS, saving the settings.

2. After the reboot, the bootloader will display the message “Press any key to boot from CD”, press any key.

3. Wait while Windows downloads the files. In the Windows Setup window, click Next.

4. Select "System Restore", wait.

5. Leave all the settings in the “System Recovery Options” window as default (“Use recovery tools...”) and click “Next”.

6. From the list presented, select “Windows Memory Diagnostics”.

7. In the new window, select 1 of 2 options. For example, "Reboot and check (recommended)" to start checking memory immediately.

The computer will reboot and the memory test will begin.

Hard drive diagnostics

Problems with the hard drive (HDD) can also cause the Blue Screen of Death error. The Windows CHKDSK utility allows you to check your hard drive for errors and bad sectors. Using this utility, it is possible to restore damaged HDD sectors. To run the scan, follow these steps:

1. Open Windows Explorer.

2. Right-click on the partition you want to check and select “Properties”.

3. In the new window, select the “Service” tab.

4. At the top of the tab, click on the “Run check” button.

5. A new window “Check disk “Disk name”” will open. The user can choose 1 of 4 options for checking the disk, depending on which items he checks. If you just want to know if your disk has errors, uncheck the top box. In this case, Windows will not fix system errors. You can also conduct a comprehensive study and restore damaged HDD sectors by selecting both options. Attention! Windows will not be able to automatically correct system errors and restore damaged sectors while the selected partition is active, i.e., in use. Therefore, a system reboot may be required to complete the test. In this case, in the warning window that appears, click on the “Schedule disk check” button. After the PC restarts, the disk check and user-selected actions will be performed. For more detailed information on how the CHKDSK utility works, check out this.

6. Click the “Launch” button and wait for the test results.

After checking, a new window will display both brief and detailed information about the status of the tested partition.


Rice. 4. Checking the hard drive If the CHKDSK utility has done its job, and disk errors occur again, you can conduct more in-depth testing. To do this, you will need to resort to utilities developed by hard drive vendors.

In addition to the ability to externally diagnose the condition of a disk drive, all modern HDDs and SSDs (solid-state drives) are manufactured with the manufacturer’s ability to self-monitor and self-test their condition, as well as estimate the time of expected failure of the device. This is S.M.A.R.T technology. To access the diagnostic data of this technology, you need to use one of the programs that can read the data transmitted by the disk controller program. There are paid and free programs that support this feature. One of the modern free programs is CrystalDiskInfo


Rice. 5. S.M.A.R.T. using CrystalDiskInfo As you can see in the screenshot, the program provides all the data on the disk, including its current temperature, the number of starts, and the total number of operating hours. Below in the list are technical data that can be used to judge the physical wear of the disk. Current and worst values ​​are the real performance of a given drive at the moment and ever, respectively. The threshold is a value below which the manufacturer of a given hard drive cannot guarantee stable and uninterrupted operation of the device.

Despite the apparent flawlessness of the technology, in practice, many companies and individuals complain that hard drive failure often occurs under normal S.M.A.R.T. Therefore, you can trust this technology only with an eye to the possible erroneousness of the data, which, nevertheless, does not detract from all the advantages of this technology.

Memory dump

For a qualitative perception of the information below, let’s define the concept of a memory dump. Memory dump - the contents of the working memory of one process, kernel or entire OS. A memory dump contains technical information about the state of a system or an individual program.

It should also be noted that memory dumps come in different forms.

By default, in modern operating systems such as Windows XP/Vista/7 (from now on we will only consider these Windows operating systems as the most common), when the blue screen of death appears and you reboot the computer, a debugging information record is created in the kernel memory dump file MEMORY. DMP. It will contain all the necessary information sufficient to diagnose the cause of the failure and prevent it in the future.

Full memory dump contains comprehensive information about the system status and problems. The OS also saves this information to the MEMORY.DMP file by default.

A small memory dump can be used to create a dump file. It contains only general system information, which is often not enough to correctly diagnose the cause of the blue screen of death error. It is appropriate to create a small memory dump file only in cases where disk space is extremely limited. Unless you have disk space issues, it is best not to use a small memory dump to create a dump file.

So, by default, when Windows XP/Vista/7 crashes, it creates a memory dump file MEMORY.DMP and writes debugging information and parameters of the crash into it. The MEMORY.DMP dump file is then saved to the %SystemRoot%. Subsequently, the dump file can be sent to developers to find out the cause of the BSoD.

The user can also independently configure the saving of technical information in the event of a system failure. Let's configure the OS recovery options. To do this, we sequentially perform the following steps:

If you are using Windows 7 or Windows Vista:

1. Go to “Start”, “Control Panel” and select “System” or right-click on the “Computer” icon and select “Properties”.

2. At the bottom of the left column, click “Advanced system settings”.

3. Go to the “Advanced” tab.

If you have Windows XP, then do everything the same, except for the 2nd step.


Rice. 6. Configuring OS recovery parameters The new “Boot and Recovery” window presents OS boot parameters and actions if it fails. Here you can select the most appropriate recovery options after a BSoD. In particular, the user can select from which memory dump the dump file will be written. And also change the name of this file and the directory where it will be saved. Note that you should not change the name of the dump file if you intend to subsequently send it to Microsoft or other developers for analysis.

1. The problem of compatibility of computer hardware drivers, although not the only one, is the main reason why the blue screen of death appears. Therefore, it is necessary to constantly update your computer's device drivers. Moreover, what is important, this should be done only from the official websites of hardware manufacturers or from the websites of their partners. Otherwise, you risk getting a virus or a malfunction of the device for which the driver is intended.

2. Install software products only from well-known and well-established companies that value their reputation and are responsible for the stable and uninterrupted operation of their software.

3. Be sure to download all the latest software and OS updates to eliminate incompatibilities and vulnerabilities. The blue screen of death also appears when a program cannot interact correctly with the system kernel: this can be incorrectly written code, leading, for example, to a loop, or vulnerabilities through which viruses, exploits, rootkits and other infections can penetrate into the program code, capable of, among other things, damaging hardware.

4. Viruses are one of the possible causes of BSoD. For stable operation of the OS and programs, use a good antivirus with a firewall (firewall) or a comprehensive Internet Security class solution.

5. If the blue screen of death error occurs and appears frequently, trust the solution to the problem to specialists if you yourself are not 100% confident in your abilities. There is absolutely no advertising in this. The point is that if you use licensed software, you are entitled to free technical support. In addition, in addition to Microsoft Corporation, today such services are provided, for example, by some antivirus developers.

6. When a BSoD appears and the computer is subsequently restarted, all unsaved data is lost. To ensure the security of your information, back up your data to external storage devices.

7. Computers, like people, do not last forever. They also get sick, grow old and die. Computers that are too old and obsolete can jeopardize your work efficiency. Moreover, a computer should give its user pleasure, and if it constantly fails, which is more typical for an experienced PC, then there is no need to talk about it. Blue screens of death appear more often on obsolete computers, when hardware developers stop supporting their products.

8. Computers need cleaning. It is necessary not only to wipe and air out the computer components, but also to clean the system of accumulating temporary OS files and programs, as well as other information garbage that is of no value. This can also prevent BSoD.

Take another look at the BSoD images at the beginning of the article. The main purpose of the blue screen of death is to warn the user about problems with his computer and prevent possible negative consequences. Therefore, there is no need to be afraid of BSoD, but you need to think in this way: blue screen of death, what to do? And then you need to work with this problem until it is eliminated.

I hope, dear readers, you liked the article and found it useful. Health to you and your computer!

An error or crash may occur while loading or running the Windows operating system, resulting in a blue screen with white text.

Moreover, in this case, you can only reboot the computer, since other actions will be unavailable. It is for this reason that this very screen is called the “blue screen of death” (BSOD).

What it is

The appearance of a blue screen of death means that the operating system has crashed. The reason for such a failure can be very diverse.

A similar problem can happen to anyone, so you need to know what to do if a BSOD appears.

There is no need to worry or fuss too much. It is recommended to reboot the system unit; in this case, all unsaved data will be lost.

Often, when you reboot, the problem disappears, but it is still useful to know the reason why the failure occurs. To do this, you need to analyze some line located on the blue screen of death, which contains the error verification string and error verification code, in order to find information on them on the Internet.

System Setup

In order to be able to diagnose the problem and fix it if a critical failure occurs in the operating system, you should configure the operating system in a special way.

  • To do this you need:
  • check that memory dump saving is enabled in Windows settings;
  • Based on the required size of the memory dump file, you need to check whether there is enough free space on the system disk to accommodate it;

disable rebooting the operating system after a BSOD appears.

Windows XPTo configure Windows operating system settingsXP

  • necessary:

  • enable recording of debugging information, namely go to:

specify how much debugging information should be written if a failure occurs.

WindowsVista/7

WindowsVista/7 settings are similar to Windows XP settings.

Windows 8

  • right-click on the “Computer” icon and then select “Properties” from the menu that appears;
  • in the left menu of the active window, select “Advanced system settings”;
  • click on the “Advanced” section;
  • in the “Boot and Recovery” field, select “Options...”;

  • in the “Boot and Recovery” window, uncheck the box next to “Perform automatic reboot”;
  • Additionally, you need to change and save the options for saving debugging information. To do this, in the “Write debugging information” window, it is recommended to select the “Small memory dump (256 Kb)” value. It is advisable not to change the directory into which mini dumps will be loaded. The default is C:WINDOWSMinidump.
  • Transcript of the mixing in Blue Screen of Death

    Each critical error is accompanied by a detailed description and an eight-digit error code. When you first encounter a BSOD, the information displayed on it seems to be a random sequence of characters, but in fact, the description and error code will go a long way toward identifying what caused the failure and what the error means.

    At the top of the monitor is a description of the error, consisting of words cobbled together in capital letters and separated by underscores.

    Directly after the error description, some troubleshooting tips are displayed. Following them is a technical information section with an eight-digit hexadecimal error code.

    Depending on the nature of the error, the code is usually supplemented with four auxiliary values ​​enclosed in parentheses.

    If the error that caused the BSOD directly depends on a file, its name is displayed in this section.

    Reasons for appearance

    There are many reasons why the Blue Screen of Death appears.

    All reasons for the appearanceBSODin Windows can be broken down into three components:

    • equipment;
    • drivers;
    • programs.

    Video: Blue screen in Windows

    Equipment

    One of the most common reasons that can cause BSOD in this category is problems with RAM. It needs to be tested.

    Failures in the functioning of the data storage system are also common. In this case, it is worthwhile to diagnose the hard drive and check the availability of free space on it.

    Less commonly, the cause of the blue screen of death is problems with the video adapter and processor. It is important to test this equipment using specialized utilities.

    In addition to the main components of the computer, problems may arise with additional boards that expand the functionality of the system unit. You can find out the source of the problem by removing additional nodes and testing the computer for several days without them. If the computer operates normally without failures, then the problem is solved.

    You can also try connecting the board to a different slot on the motherboard. After testing all components separately, you should test the operation of the entire system under load.

    If it fails under load, the problem probably lies in the operation of the power supply. The way out is to replace the power supply with a more powerful one.

    Drivers

    There is an opinion that drivers are the source of 70% of BSOD cases. To cure the system, the driver must be reinstalled after removing it. If the problem is not solved, then you need to download the driver from the manufacturer’s website and install it.

    There are situations when it is not possible to find a fresh driver, in which case you can install an earlier version.

    If replacing the driver does not help, then you should check the compatibility of the device with the operating system. If compatibility is not available, it is recommended to replace the hardware or reinstall the operating system.

    BY

    Problems that arise related to the software are resolved in a similar way. You need to reinstall the existing one, or install the version downloaded from the developer’s website.

    The probable cause of a critical error may be the simultaneous installation of two or more antivirus products on the same operating system.

    Memory dump analysis

    To analyze critical memory dumps, you can use one of a huge number of programs, for example, DumpChk, Kanalyze, WinDbg.

    Using WinDbg (part of Debugging Tools for Windows) as an example, let's look at how crash memory dumps can be analyzed.

    • The sequence of actions is as follows:
    • download the current version of the program from the developer’s website;
    • install the program on your computer;
    • run the program;
    • go to the menu item “File –> Symbol File Path...”;
    • In the “Symbol Search Path” window, click “Browse...”;
    • in the window that appears, select the location of the Symbols directory. Then click “OK” twice, and then select the menu “File –> Open Crash Dump...”;
    • in the “Open Crash Dump” window, select the path and click “Open”;
    • in the “Workspace” window, set the “Don’taskagain” checkbox to “No”;
    • The “Command Dump” window will be displayed with dump analysis;
    • It is especially important to pay attention to the “Bugcheck Analysis” section, which displays the possible cause of the failure;
    • to view complete information, click on the link “!analyze -v”;
    • close the program;
    • apply the obtained data to eliminate the cause of the crash.

    Troubleshooting blue screen of death errors

    The lion's share of blue screen of death errors is caused by corruption of some system files or missing or incompatible drivers.

    WhenBSODyou need to do the following:


    Video: BSOD - Screen

    Error codes

    To “treat your computer” faster and more effectively, you need to have an idea of ​​what error codes mean and how to fix the blue screen of death problem. Therefore, it is extremely important not to ignore the text that displays the BSOD. The most important information on the blue screen of death is the hexadecimal error code and its description.

    The number of BSOD errors reaches several hundred. It is simply impossible to know or describe all error codes and how to eliminate them. It is much easier and more optimal to use specialized resources that contain detailed information about errors and describe the sequence of actions to solve the problem in the most effective and safe way.

    To do this, you just need to go to the appropriate resource, find the error with the required code, study the information about it and restore the operating system in accordance with the recommendations received.

    The most common errors:

    • 0x00000001 – internal kernel error;
    • 0x0000000A – inaccessible memory address;
    • 0x0000001E – incorrect processor command;
    • 0x00000020 – driver error;
    • 0x0000002B – stack overflow;
    • 0x00000051 – registry error.

    In some cases, the operation of the Windows operating system may end with the appearance of a blue screen of death, which displays a certain sequence of characters.

    The appearance of a BSOD indicates a critical error in the operation of the operating system. The method for resolving the failure depends on the system error code, which can be viewed at the bottom of the blue screen.