The speakers on the phone do not work after headphones. Why did the sound disappear on my Android phone and what to do in this case? Speaker does not work

Today we will pay attention to a seemingly banal problem for owners of Xiaomi devices – lack of sound in one of the lower speakers or a “deaf” ringer. That very moment when you notice that the speaker is not working Xiaomi phone, cannot be called the most pleasant and expected. But in fact, the situation is not as terrible as it seems at first glance.

Bottom speaker doesn't work

So, the first thing to do is search on Google. detailed description hardware content of your particular model and the number of conversational speakers in it. For example, the Redmi 4x or Mi5 (Mi6) models are designed to have only one speaker. And what you assume is located under the decorative grille is not a speaker at all. There is a conversational microphone there.

Thus, closing, for example, right side decorative grille on the bottom of the smartphone body, you almost completely block the path for sound to exit the device. Mistakenly believing that the left speaker does not work. Now we have described the most likely and least problematic way out of the current situation.

But there are cases that are even more complicated - when one or all of the speakers really stop working completely or work poorly. The simplest and effective option solution to the problem - take the device to specialized center, to carry out further qualified repairs, despite the cost of the proposed or performed work announced to you. You should not try to save money on matches; lack of experience will bring you much greater losses. It is always worth considering that modern means communications have extremely complex hardware.

Speaker does not work

An even more difficult case is when it is determined what really doesn't work. speaker, but there is no way to take the device for repair: qualified technicians are either absent or are so far away that the cost of delivering the smartphone to the repair site exceeds the cost of the repair itself.

Checking Audio Output

Be sure to check your smartphone's 3.5mm audio output for foreign objects, dirt.

Quite often, debris gets into the port, which shorts the contacts, thereby starting to output sound to headphones that are not there.

Folk method

This method was read on one of the Russian forums and confirmed in the American one, it helped about 3 out of 10 users, and even in our practice it worked once, so we decided to talk about it.

The bottom line is that you just need to lightly tap the phone on the speaker side a couple of times against your palm or some soft surface. Remember that increasing the impact force will not improve the result, so you should not drop, throw or hit the phone on purpose. This trick usually helps for some time, during which it is better to give the phone to repair specialists.

If it is not possible to send it to service, then we proceed to disassembling the device.

Disassembly of the device

You do all actions at your own peril and risk! If your smartphone is under warranty, give it to service, otherwise warranty obligations will be cancelled.

Before you start doing anything, it is imperative to stock up on unnecessary plastic card for careful removal of the back cover of the smartphone. In addition, it is worth finding in YouTube videos showing the disassembly process exactly your model.

Next, according to the instructions in the video, you should carefully disassemble the smartphone, thereby gaining access to the desired speaker, for example, the top one. Next, you should check the integrity of all its contacts. And, if necessary, clean the contacts with an eraser, and if necessary, solder or heat the soldering area with a special hairdryer - what needs to be done depends solely on the model of the device, its circuit and element base.

If everything is done carefully, you can return a quality one. loud noise, which previously disappeared from the speaker of your smartphone in 10-40 minutes.

Finally, we should mention such reasons for the lack of sound in the phone’s speaker as incorrect firmware. Yes - theoretically this is possible, but in practice, it is extremely rare that faulty firmware can cause the lack of sound in the speakers. Most often, the reason for the lack of sound is hardware problems rather than software problems. If there are strong suspicions about the firmware, you should rollback to previous version, according to a well-known procedure.

There's nothing more annoying than when you're trying to talk on speakerphone, but the phone speaker stops working. If you find that Android phone speaker not working, try these troubleshooting tips.

Turn on speaker during a call

Let's start with some simple things to pay attention to. During a conversation and on the other end you don't hear anyone, check is the speaker turned on?. If it is activated, speaker icon should be green or highlighted. To turn it on, click on the icon that looks like “ Dynamics» the icon should light up.

Note: Another indicator is likely a problem if you can hear another person through the earpiece.

Increase ringer volume during a call

If the speaker shows that it is on, volume can be reduced too much. Try pressing volume up key on your phone in talk time.

The volume up button is usually located on the left side of most phones. When clicked you should see volume indicator. You can increase the volume with the button or slide the volume indicator to the right until you hear what the other person is saying.

Note: The only way to check and adjust the ringer volume is to be in talk mode. A good test call would be to call your voicemail or a friend.

Check the volume in the media settings

If you still can't hear anything, make sure the media volume is set to not turned off. To do this, proceed further:

1. Go to the main " Menu».

2. Click " Settings».

3. Click "".

4. Click " Volume" or select " Profile».

5. Move volume slider to the right to increase the volume.

Note: Alternatively, you can access the volume settings by pressing the volume up or down button and then on the right top corner Click the down arrow to display the audio mixer settings.

Do not disturb mode may be turned on

This convenient feature may be the reason for the lack of sound. Check if it is disabled, here's how to check and disable it:

1. To access this option, go to " Settings» > « Sounds and vibration/notifications", then check if the " Do not disturb" Or swipe down from the top of the screen and tap Do not disturb" You should see a notification below it to choose to make further settings.

2. If the function " Do not disturb" is enabled, tap this setting to see which sounds are disabled.

3. Click " Allow exceptions».

4. You will have 3 options for exceptions: with no exceptions, alarms only And custom.

5. If you have " No exceptions", the sound will be muted and you will have to either turn off Do Not Disturb or set it to just Alarm or Custom to select the sounds you want.

The note : Android Marshmallow uses the parameters " Complete silence», « Alarms only" And " A priority" Select any option except Complete Silence to turn the sound back on.

Headphones connected

Majority Android phones automatically turn off external speaker at connecting headphones. This could also be the case if your headphones are not fully seated in the audio jack. To check, unplug your headphones and play test sound, A little musical sound or make a test call. Do not forget turn on the speaker.

The sound is physically muted

It is known that some telephone covers muffle sound. Try taking yours out Android phone from the case and then test the sound. You should notice immediately if sound improves.

Phone reboot time

Although this may seem like a trivial step, rebooting will often fix any software glitches, which may have muted you.

Press and hold the phone's power button until you see three options on the screen: "Power" and " Emergency mode work" or " Do not disturb mode» depending on the model. Click " Reboot" to reboot your phone.

Completely turning off and on the phone

You may have to go further through the reboot process. Your phone may have physical problem who demands it shutdown And inclusion. Follow the steps above, but click " Switch off" Once you turn your phone back on, you can easily test the sound with your favorite application.

Note: Some phones have a sound during boot, so you can tell right away if this helps.

Pull out and insert the battery

Not all phone models have removable batteries , but if you have the opportunity pull out and repeated install battery- This good way completely restart the phone without erasing your data. Consult the manufacturer's manual for your cell phone, if you don't know whether your battery is removable or not.

The housing openings in the speaker part are dirty

The speaker may become dirty or clogged, and a little cleaning may solve your problem, thereby improving the sounds coming from your phone's speaker. While this step may not be for a beginner, it is highly recommended that you consult your cell phone manufacturer's manual. Or if you're uncomfortable, contact a smartphone repair specialist.

To clean the speaker, first make sure that phone is turned off, and the battery is removed, provided that it is removable. Use a can of compressed air or alcohol and a brush to quickly blow out or clean the speaker opening or holes. You should see some lint and other debris after you blow it out or clean it. You can also blow out the speaker without opening the case. If so, make sure your phone is turned off first.

Note: Do not attempt this if you are not familiar with the smartphone's hardware or if it is under warranty.

Reset your smartphone

Before you take your phone back to the store, there are a few more things you can do to fix speaker audio problems. Reset your phone to default settings, you can remove any apps or software settings that may have disabled your speaker.

1. Go to Applications > " Settings».

2. Click " Recovery and reset».

3. Click " Reset settings».

4. Click " Reset settings again».

Attention: Before resetting your phone, be sure to do backup copy your important data, such as contacts, photos, notes, and so on.

Read why the sound on the phone disappeared when receiving SMS, calls, playing music, or using headphones. Let's understand all the reasons and what to do. Sound problems often occur on Android tablets and phones. They may be associated with software failures and hardware violations.

Malfunctions occur due to careless use, installation of applications not from the Play Market, or normal wear and tear of parts. Let's figure out why the sound on the phone disappeared and how to get rid of this problem.

Why is there no sound on my phone? Check your settings!

First, check the sound using the volume button; perhaps you turned it down and forgot about it. In this case, it is enough to increase the volume using the “+” key located on the side panel of the phone. If the sound on SMS has disappeared on your phone, it will take a little longer to fix it.

In 80% of cases, disappeared without visible reasons The sound can be restored by simply correcting the settings. To do this, you need to first check them, and then move the necessary sliders to active position. You can check the settings using the following algorithm:

  1. Open the main menu and find the gear icon labeled “Settings.”
  2. It will open before you big list, from which you need to select the “Sounds” or “Volume” tab. The name will depend on your version of the Android operating system.
  3. A list of volume modes will appear in front of you; adjust the slider for each. If you do not receive notifications, then you need to go to the tabs that regulate their delivery and sound. Here you can not only adjust the volume, but also select a melody or allow certain applications to send you notifications.

In most cases, this setting is enough to get your phone working again. normal mode. After you put required parameters check the sound.

If the phone works fine, you can hear the caller and the sounds of certain applications, but you cannot use the radio or play media files normally, then the problem may be with the software.

In most cases, all you need to do is turn up the volume in the player or a separate application. If you can't lose specific file, then perhaps you do not have enough codecs. Download audio codec packages or install a new player.

What should I do if the sound in the phone settings does not turn on?

Sometimes the sound disappears due to a system conflict with separate application. In this case, you will not be able to change the settings; they will not be saved. Remember after installing which application the problems appeared, disable or delete it. Then reboot the device.

If for Lately you have installed many programs, then you need to use safe mode downloads:

  1. Press the power off key.
  2. From the menu that appears, select “Shutdown” (it may be called “Turn off power”). Hold your finger on it for 5-6 seconds.
  3. A notification should appear indicating that you have entered Safe Mode. Confirm your choice with the “Ok” button.
  4. The device will shut down and start in Safe Mode and will not run any third party apps.
  5. Check if the sound works in this usage mode.

If sound appears, then you need to remove some of the applications that you installed last. Please note that the instructions provided for putting your smartphone into safe mode may not work with all systems. Most often, the algorithm is useless for gadgets that have their own modified shells.

You can also back up your data using cloud storage, and then reset the settings completely. Rolling back changes made by the user will allow you to get a clean phone without viruses and other files that can negatively affect the operation of the device.

Incorrect flashing

You can find many versions on the Internet that allow you to personalize your smartphone. But not all of them are safe. Often after updating the firmware, users encounter various problems, which cannot be solved using standard change settings.

For example, you can install firmware that does not include drivers for the speaker or correct operation audio equipment. Then you will find after turning it on that the sound on the phone has completely disappeared.

Only re-firmware or rollback can help in this situation. To do this you need to use special programs or login Recovery mode. But it is best to be careful when installing the operating system on your smartphone. Carefully study the developers' instructions, install only those firmware that are suitable for your device model.

Android software glitches

Software problems may also include the loss of sound on the phone. The reason may be as follows:

  • installation of programs from unreliable sources;
  • launching utilities that require ;
  • reset;
  • conflict of applications with the software shell;
  • independent device firmware.

First, you need to check the state of the process responsible for the operation of the smartphone’s sound devices.

To do this you need:
  1. Open system settings.
  2. Select the “Applications” tab from the list.
  3. Select the "Application Manager" section.
  4. Swipe the screen from right to left to open a list of running processes.
  5. Find the audio service in the list of running applications and check its status. If necessary, you need to activate this process.

If for some reason the service does not turn on, then first do a factory reset. It's best to do it through system menu settings, but you can also use the factory option - to do this, you need to go into Recovery mode and select the backup and reset option.

Hardware problems that cause the phone to lose sound

If none of these methods help, then the problem may be hardware. Such reasons include 15% of situations where the sound on the phone is lost. What to do in such situations? If you don’t know how to operate a soldering iron, or at least don’t know how to disassemble it, you’ll have to hire a specialist. Most often, hardware failures occur due to:

  • voltage drop (short circuit);
  • moisture getting inside the device;
  • using the device in a dusty room;
  • impact or fall.

A small percentage of sound problems are caused by defective parts. During the first months of using the smartphone. It will be possible to repair it for free if you did not drop or flood the gadget with water.

If you dropped your phone into water or accidentally spilled any liquid on it. You need to put your smartphone in a container with rice, and then immediately contact service center. It is not recommended to turn on the device after drying. The technicians need to report the problem honestly so that they can begin repairs as quickly as possible.

Broken speaker

If the phone works through a plug-in headset or only on speakerphone, but you cannot hear the other person, then the problem most likely lies in the speaker. Advanced smartphones have several speakers installed - some provide sound while listening to music or speakerphone, while others make it possible to hear the interlocutor in simple telephone conversation. Most often the main speaker fails. The reasons may be as follows:

  1. Clogged movable membrane. On maximum volume you will be able to hear a quiet sound. The sound almost never disappears completely. With this option, you can try cleaning the speaker yourself using a soft brush and a cotton swab. This advice is only suitable if you have access to this module, for example, the speaker is located openly under the removable cover of your smartphone.
  2. Burnout or short circuit of the speaker coil. When the sound is played, a slight crackling sound will be heard - this is the main symptom of this malfunction. At the same time, you can hear the interlocutor or the media file being played. The only way to get rid of the problem is to replace the speaker along with the coil.
  3. Broken coil winding - in this case, the sound of the speaker disappears completely. This can only be corrected by replacing the failed spare part.

If you have lost the sound of the speaker on your phone, you will most likely have to contact a technician. Before contacting a service center, test the operation of the speakers in different modes. Try to describe the operation of the speakers as accurately as possible. This will allow you to pinpoint the problem so that the technician does not have to look for it for a long time.

Audio jack problems

One of the stages of checking the operation of the speakers is connecting headphones. If the sound is heard in them, but not clearly, then you can try to cope with the problem on your own. Just blow out the connector and check the headset sound settings.

Sometimes the audio jack also affects the performance of the speakers. You may notice that there is no sound on your phone after using headphones. Most often, the phone detects it even when the headset is turned off; you can see the corresponding icon at the top of the screen. In this case, you can restore the functionality of the nodes to play sound yourself. To do this, do the following:

  • Before removing the headphones, hold down the volume up button;
  • connect and disconnect the headphones several times;
  • blow out the headset jack with compressed air;
  • If a little water gets into the connector and under the volume button, you need to partially disassemble the device and clean the contacts from oxide.

Sometimes small tendrils are clamped into the audio jack to hold the headset plug in place. With a thin instrument You can open them yourself or give the phone to specialists for repair.

Audio amplification board malfunction

A malfunction of the sound card can be determined by the sound control button. It stops functioning. You can only remove debris that is stuck under the button yourself; to do this, you need to take a toothpick and carefully clean the gap.

If the button does not work after cleaning, then the reason is the sound card. It fails for various reasons:

  • moisture getting inside the smartphone case;
  • mechanical impact (impact or fall);
  • manufacturing defects;
  • overloaded operating mode, leading to strong heating of the device (working simultaneously large quantity"heavy" applications).

This breakdown can only be fixed at a service center, where you can conduct a thorough diagnosis of the device and replace the board.

Cable wear

If your smartphone has a volume control button or sound device taken to an atypical place (for example, to back cover), then the problem with loss of sound may be in the cable that powers this module.

Nowadays you almost no longer find smartphones in the slider or clamshell form factor, but those who used phones a few years ago can remember such devices. However, some manufacturers and operating system Android often uses similar form factors.

Due to regular movement, the contacts of the cable become frayed and functionality can only be restored by replacing the conductor with a new one. It is almost impossible to restore the cable at home.

You can determine that the problem is in the loop by one sign - the sound disappears and you cannot regulate it. Manufacturers promise to return to outdated form factors, so soon the problem of regularly replacing such conductors will be relevant again.

Thus, if you have lost sound on your device, you must first check the gadget’s settings, and only then contact the service center. If you have unsuccessfully flashed your device and are not sure that you can install the correct software yourself, you should also contact specialists. In most cases, they will recommend that you install standard (custom) firmware.


When a phone experiences speaker problems, it turns out to be one of the most annoying problems. The phone seems to be working, but I can’t use it for its intended purpose. You simply won't be able to use your device for conversations. For most people in this situation, a phone with a non-working speaker becomes simply unnecessary.

Speaking about this problem, first of all it is necessary to mention that in modern phone There are at least two speakers: one plays melodies, and from the other you hear the voice of your interlocutor during a dialogue. The first is polyphonic, acoustic, music speaker or buzzer, second speaker or auditory speaker.
Certain models may have up to 4 speakers at once, but their main purpose is to simply amplify sound and improve its sound quality.

When the speaker fails, the phone is of very little use. You won't be able to talk, won't hear the ringtone, won't be able to listen to music, etc.

Unfortunately, it is worth noting that the problem of speaker failure is very common today.

How to understand that there are problems with the speakers on your smartphone?

  • The volume of the interlocutor's voice changes all the time;
  • You hear extraneous noise while talking on the phone;
  • You can't hear your opponent at all;
  • While the melody is playing, its volume becomes quieter and does not increase;
  • You may also hear additional noise while music is playing;
  • There are no sounds at all when there is an incoming call.

Why does one speaker or another fail?

    One of the reasons may be software glitch, for example, incorrect update;

    Another popular reason is the penetration of liquid or condensation into the speaker through the perforations and mesh of the phone case;

    Often, due to clogged speaker holes, you also stop hearing sounds normally;

    Perhaps due to mechanical damage to the phone, contact with the speaker is broken, or the speaker is simply damaged as a result of the device being dropped;

    It often happens that similar problem occurs due to a closed headphone jack, in which case there will be no external sounds, and the interlocutor will be heard through the headphones.

    One of the serious troubles can be the failure of microcircuits on system board, responsible for sound, for example, an audio codec or mixer.

    The problem may be the easiest to solve if the volume level of the speakers is off. Before taking any other steps active actions, be sure to check this indicator. Also try rebooting your device.

If you are convinced that the audio playback settings are correct, you have rebooted your smartphone, but the problem remains - the most the best option contact the service center.

Independent actions can only harm the phone if you do not have the skills of a service engineer. Diagnostics of phones in our service center is always free. IN as soon as possible We will determine the cause of the malfunction and, with your consent, eliminate it.

Tips that can be given for better work speakers

If you want the speakers in your phone to last as long as possible, you need to follow simple rules for their operation. The most important thing you need to know is that your phone speakers need to be protected as carefully as possible from dirt, dust and other contaminants. Of course, you must not allow water to get inside or cause mechanical damage. It is for these reasons that in most cases problems with phone speakers occur.

The main purpose of any phone is to communicate with another person. If during a conversation the interlocutor is hard to hear or the speech is cut off and interference appears, then, accordingly, the usefulness of such a conversational device sharply tends to zero.

On modern mobile devices, in addition to communication, there are many other functions. So with their help you can listen to music, watch movies, play games, use various applications. All this entertainment will be less interesting without accompanying audio effects.

Let's try to figure out why the sound on the phone doesn't work? What can cause this type of malfunction and how can it be eliminated? Although all mobile phones have their own device, but general signs Problems are observed in all models.

Signs of missing or unstable sound

Let's look at the main signs by which we can say that the audio signal has disappeared on the mobile phone.

  • the first sign can undoubtedly be called complete absence any sound signals;
  • during a conversation you can hear extraneous noises or creaks coming from the speaker;
  • the interlocutor’s voice periodically rises, falls or is interrupted;
  • melodies are not produced or their sound changes, crackling sounds are heard.

If the signs are not so obvious or occur periodically, this may mean either an accidental failure or the beginning of the speakers or other parts of the cellular device to fail.

Let's check

To figure out why the sound on your phone doesn’t work, you don’t have to immediately run to the service center. Perhaps the cause of the problem is trivial. To do this, you should first check the external regulators or check the settings in the mobile phone menu.

Both operations will not take much of your time. Although each mobile has its own design features, all of them have an external volume control and menu subsections responsible for audio.

Video: Setting up sound through the engineering menu

Volume control

The first thing to do if you have a problem with poor sound on your mobile device the regulator should be checked.

Usually it is placed on the body of the mobile phone with right side. There may be several types:

  • in the form of a solid button. The sound is adjusted depending on the pressing of a certain end. On the one hand it decreases, on the other it increases;
  • as individual buttons, which display plus or minus icons.

Make sure the slider is set to the correct level. Move it if necessary. If the problem was in the regulator, then the adjustment should fix it.

Under normal conditions, the audibility of the bell changes, system commands. In order to increase the voice of the interlocutor during a conversation, you need to make adjustments precisely at the time of the conversation or during a call.

To increase the sound when playing video or music, as well as in games and applications, adjustments should be made specifically when open files multimedia.

Volume in the setup menu

If external adjustment does not bring results, it is quite possible that the reason lies in the system settings.

To check you need to do several steps:

  • go to the “Menu” section on your device;
  • in the window that opens, find the “Sound” subsection;
  • On the “Volume” tab, move the slider in the desired direction.

By these actions we will increase the overall audibility of the phone. Like the external control, sound settings can be divided into individual parameters: for multimedia, for conversations. Depending on the symptoms of the problem, make the necessary settings.

The reason for the silent sound may also be one of the modes of your device. There are “silent”, “quiet”, “on the plane” and others. Accordingly, if you replace one of these modes with a simple one, the problem may be resolved.

Main causes and solutions

If conducting regulatory checks and system settings did not eliminate the problem, then the reason lies elsewhere. These could be either software glitches or mechanical damage or failure of one of the device parts.

Accordingly, depending on the type of malfunction, there is a method for eliminating it. In some cases you can get by on our own and small manipulations, and sometimes you can’t do without the help of a master.

Foo: no sound

In any case, first of all you should find the original source of the breakdown and only then decide how to fix it and whether it would be advisable to do so.

The speaker is broken

One of the reasons for the loss of any audio signals is a broken speaker. This is a serious malfunction and in most cases can only be solved by replacing the part.

It should be said that modern mobile devices have 2 or even more speakers. Usually one is responsible for music, games, applications, the second is responsible for conversations. If sound is not produced from any of them, then most likely the problem lies in other causes.

One of the easiest ways to check whether the speaker is broken is to switch the conversation to the loudspeaker. If the interlocutor can be clearly heard, it means that a breakdown has been detected.

Types of breakdowns and ways to solve them.

  • One of the reasons for the deterioration of audibility from the speaker may be its clogging. The sound in such cases decreases, but does not disappear completely. You can try to clean the speaker using a thin needle, a cotton swab or a toothbrush. This is best done with compressed air;

Important! The main thing is not to overdo it and not damage the membrane during cleaning.

  • There is a short circuit in the speaker coil or it is burnt. It is difficult to hear a person or sometimes crackles. Solved by installing a new spare part;
  • there is a break in the coil. The sound disappears completely. It can only be fixed by replacing the component.

Important! In cases of decreased audibility in a mobile device, problems with the speaker occur in 80% of cases.

Audio amplification circuit malfunction

It often happens that the audio amplification circuit of a mobile device fails. In such cases, when adding or decreasing the volume, audibility will not change. It's quite difficult to fix this problem yourself. It is best to contact a service center, where they will carry out diagnostics and replace the amplification circuit.

Reasons why the amplification circuit may burn out:

  • mechanical damage;
  • when the mobile phone is operating in a heavily overloaded mode and its temperature has risen significantly;
  • liquid ingress;
  • factory malfunction of the amplification circuit.

Broken cable

One of the most common breakdowns is the failure of the cable. Most often, such a malfunction occurs in sliders and clamshells. Since every time you open the device, the cable itself moves, which leads to rubbing of the contacts.

The main symptoms are loss of audio signals and failure of volume controls. When replacing the part, all problems should disappear.

In addition to chafing of the cable connection, its malfunctions can also be caused by physical damage or moisture getting on the contacts.

Software glitch

Every day the number increases useful applications for mobile phones. Unfortunately, not all of them pass a sufficient level of testing for compatibility with various models mobile devices. Not to mention obviously harmful programs.


Some software glitches can be simply fixed by uninstalling the installed application. Some require a factory reset. More complex conflicts that started a chain of failures will require reflashing your cellular device.

Mechanical damage

Happen quite often. Not every device can withstand being dropped or hit by a heavy object.

Mechanical damage can be divided into three groups::

  • external faults. If dropped, the speaker or volume control may be damaged. In this case, the visible faulty part should be replaced;
  • damage to microcircuits. After an impact, both the cable and the sound card or other fragile elements of the device, the defects of which are visually impossible to see without opening. You need to disassemble and then understand which element is damaged and, if possible, repair or replace it;
  • cracks in the main board. The worst of the options. Depending on the model of the device, it may be more advisable to buy new mobile phone than to repair it.

Pollution

If dust or small debris gets on the phone contacts, the boards or parts may burn out. More easy option is pollution external parts. This could be the speaker grid, by cleaning which you can remove the negative effect.

It is better to do cleaning with special devices and tools, or even better to entrust this task to professionals.

Moisture has entered

Rain, snow, dew or any other liquid that gets on your mobile phone is unlikely to prolong its life. This also applies to any parts of the device responsible for playing audio signals. Excess moisture can cause any components to burn out or contacts to oxidize, which will ultimately lead to loss of voice or music

If you manage to notice the problem in time, the consequences can be minimized. You should turn off the phone, carefully disassemble it and leave it to dry. It is advisable to wait a long time, since the desire to quickly check the operation of the device can lead to its final breakdown.

Losing sound on your phone is of course an unpleasant situation, but in no case should you panic. Perform an initial check of the volume controls and settings in the menu. Then check various programs and apps that may mute the volume or cause crashes.

If the malfunction lies inside the device, then it is better to turn to professionals who will carry out comprehensive diagnostics and will restore functionality to your mobile device without any problems.