Why doesn't the phone ring and immediately hangs up? A smartphone or tablet on the Android platform does not dial numbers, does not ring, does not call, nothing happens after dialing the number. What to do and how to fix it

SIM card, number, tariff
- How to unblock a number?
  - If you run out of money in your account and the number is blocked, top up your balance. The number is activated after the debt is repaid.
  - If you have not used a number for more than 90 days, it may be blocked. To restore your number, take your passport to a MegaFon salon. If the number has not been transferred to another subscriber during this time, you will receive new SIM card With the same number.
    Find out if you can restore your number by sending free SMS from a valid MegaFon SIM to . In the message, indicate the number you want to restore and the owner's full name.
  - If the number is blocked after losing your SIM card, you can get a free new SIM card with the same number by going to a MegaFon salon with your passport.
  - If you have set a block, the number will be unblocked automatically on the day you selected for the block to end.
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- How to get a new SIM card while keeping your phone number?
  Apply with your passport to any MegaFon salon in Home region, on whose territory the agreement was concluded. You can get a new SIM card for free and continue to use your number. The tariff and all terms of service remain the same, conclude new agreement there is no need to provide communication services.
  
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- How do I keep my number?
  The number remains yours as long as the balance is positive. If you do not use the number and do not activate the blocking service, then at least once every 90 days you need to use communication services: outgoing calls, incoming calls, sending SMS, sending and receiving MMS, accessing the Internet. If you do not use communication services for more than 90 calendar days in a row on call tariffs and longer than 180 calendar days in a row on Internet tariffs, the subscription fee for maintaining the number begins to be charged daily.
  
  The amount of the subscription fee for maintaining the number, the conditions for its debiting and the period at the end of which the contract for the provision of communication services will be terminated and the number can be transferred to another subscriber is indicated in the description of your tariff. You can find it in the Tariffs or Tariffs Archive section.
  
  If you do not use communication services for more than 90 days with zero or negative balance Personal account, the contract is considered terminated on your initiative. If the number has not been transferred to another person, it can be restored by filling out an application at the MegaFon salon.
  
  If you are planning for a long time(more than 90 days) do not use mobile communications, block your number.
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- - Use the service Telephone codes of mobile operators. Enter the person you are interested in mobile number in the search bar and click the “Check” button. The carrier and region will appear below the search bar.
  - Type the command * 629 # . Then enter the mobile number you want to verify in any format. Operator and region information will appear on the screen.
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- How to renew the contract or change the number?
  You can choose a number when concluding a contract for the provision of communication services or replace your current phone number.
  
  Choose a beautiful, easy-to-remember number in an online store or in a MegaFon showroom.
  
  The cost of the room depends on the room class: simple, bronze, silver, gold, platinum, and the type of numbering: federal or city. More details about the cost of the room in the description of the service Select a room.
  
  The service operates in two modes:
  - one-way: the caller will hear the message “The subscriber’s device is turned off or is out of network coverage”;
  - two-way mode: the caller will receive an SMS with your new number.
  In any mode, you will receive an SMS with the number of the person who called your previous number.
  
  The service does not work if the balance on the old number is negative or zero, and also if old SIM card blocked.
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Services, options
Mobile Internet
- What to do if the mobile Internet does not work or the speed has decreased?
  1. Check your balance and top it up if necessary. To check your balance, type the command * 100 # or go to your Personal Account. The Internet only works with a positive balance. If you have recently topped up your account, wait a few minutes for the internet to work again.
  2. Check the balance of your Internet package. Open the MegaFon application or go to your Personal Account Balances for service packages. If the included Internet capacity has run out, connect one of the options to extend the Internet.
  3. Check if you have the Mobile Internet service connected. To do this, go to your Personal Account and in the “Services” section, select Services and options or dial a free command on your smartphone / tablet * 105 # and select the desired item from the menu on the device screen.
  4. Make sure you have Data Transfer mode enabled. You can check this in the settings of your smartphone or tablet in the “Data transfer”, “Data connection” or “Mobile network” section (the name may differ in different devices).
  5. Reboot your device (turn it off and on).
  6. Turn off Wi-Fi on your smartphone/tablet (if using a router from MegaFon Wi-Fi must remain on).
  7. Move the SIM card to another device. If on another device Mobile Internet also does not work, contact the nearest MegaFon store with your identification document to replace the SIM card. When replacing a SIM card, the phone number will not change; the service is provided free of charge.
    To find out the address of the nearest salon, open the MegaFon application.
  8. When using the Internet via a modem/router: Reinstall the application MegaFon Internet, try connecting the modem/router to another USB port on your computer, update the software of your modem/router. Latest versions software You can download it for free from the MegaFon online store. Find your modem or router in the directory and go to the "Files" tab.
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- What is 4G+, how to start using it and how does the transition from a 2G/3G network to 4G+ happen?
  4G+ (or LTE) is mobile Internet with a speed not inferior to regular wired internet. Browser pages, files, music, videos, games and applications load in seconds.
  
  To start using 4G+ you need a smartphone and SIM card that support this technology.
  
  Type the command * 507 # to see if your SIM card supports 4G+. If not, you can change it for free at any MegaFon store using USIM.
  
  After you insert the new USIM into your smartphone, select the LTE network type in the settings.
  
  And if you have a smartphone with support for two SIM cards, then USIM must be installed in the 1st slot.
  
  When you connect to the network, the device automatically selects the best network in terms of signal quality. To provide maximum speed connection, a network with more reliable reception is suitable. There is no need to manually switch the mode or perform any other actions. The device changes networks automatically, without interrupting the connection.
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Personal Area
- How to log into your Personal Account, get or change your password?
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- How to top up your account?
  Choose any convenient way:
  1. Top up your account with a bank card or electronic wallet in the Payment section.
  2. On home page In your personal account, you can top up your account, as well as the account of another Megafon subscriber, with a bank card.
  3. Set up Autopayment yourself in your Personal Account on the website or contact a specialist at a MegaFon salon for help. With this service, the balance will be replenished automatically from your bank card.
  4. If you can’t pay right now, use the Promised Payment service.
  5. Another MegaFon subscriber can transfer money to you from their account using the Mobile Transfer service. To send a request to another subscriber, use free service Pay for me.
  6. If you are a client of Sberbank and your bank card linked to a phone number, please indicate the required amount via SMS and send to the number or use the Sberbank-Online application.
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- How to stay in touch with a negative or zero balance?
- Mobile subscriptions
  - How to unsubscribe?
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  - Can I listen to a recording of my telephone conversation?
    MegaFon does not record subscriber calls.
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  - How to set up call forwarding?
    You can set up or cancel call forwarding in the phone menu or in your Personal Account. For conditions and cost of setting up forwarding, see the service page.
    
    If set forwarding does not work, check whether there are any restrictions on your number and whether the number is correct.
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  - What is VoLTE technology and what is needed to use it?
    To use VoLTE calls, you need a device and SIM card that support this technology.
    To check if your SIM card is suitable for the 4G+ network, enter the command * 507 # . If it doesn’t fit, replace it for free with a USIM card at any MegaFon store.
    
    List of devices that support VoLTE:
    - iPhone 6/6 Plus, iPhone SE, iPhone 6s/6s Plus, iPhone 7/7 Plus, iPhone 8/8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max and later;
    - Honor 10, Honor 10 lite, Huawei P20, Huawei P20 pro, Huawei P20 lite, Huawei Nova 3, Huawei Nova 3i, Honor Play, Honor 7X, Huawei P10 lite, Huawei Nova 2 plus, Huawei Nova 2, Huawei Nova 2i, Honor 8 lite Huawei P-smart, Huawei P-smart 2018, Huawe Mate 20 lite, Huawei Mate 20, Huawei Mate 20 pro, Honor view 20, Honor 8C;
    - LG K10 2017, LG Stylus 3, LG X Power 2, LG G6, LG Q6α, LG Venture, LG G7, LG G7 Fit, LG Q7, LG Q7+, LG Q Stylus+, LG K9, LG V30, LG K11, LG K11+ ;
    - Nokia 3, Nokia 8, Nokia 5.1;
    - Samsung Galaxy Note 8, Galaxy Note 9, Galaxy J7 Neo, Galaxy A3, Galaxy A5, Galaxy A6 | A6+, Galaxy A7, Galaxy A8 | A8+, Galaxy J2 2018, Galaxy J3, Galaxy J5 | J5 Prime | J5 2016, Galaxy J7 | J7 2016 | J7 2017 Neo, Galaxy S7 | S7 edge, Galaxy S8 | S8+, Galaxy S9 | S9+, Galaxy J6 | J6+ 2018, Galaxy J4 | J4+ 2018, Galaxy J8 2018, Galaxy J2 | J2 Core | J2 Prime, Galaxy A9 2018;
    - Sony Xperia X, Xperia X Performance, Xperia XZ, Xperia X Compact, Xperia XZs, Xperia XZ Premium, Xperia XZ1, Xperia XZ1 Compact, Xperia XA1, Xperia XA1 Ultra, Xperia XA1 Plus, Xperia XA2, Xperia XA2 Ultra, Xperia L2, Xperia XZ2, Xperia XZ2 Compact, Xperia XZ2 Premium, Xperia XA2 Plus, Xperia X dual, Xperia X Performance dual, Xperia XZ dual, Xperia XZ3;
    - Vertex Saturn, Vertex Impress Blade, Vertex Impress New;
    - Alcatel 1 (5033D), Alcatel 3L (5034D), Alcatel 1X (5059D), Alcatel 5052D, Alcatel 5099D, Blackberry Key 2.
    If not on the list the desired model, then check with the manufacturer to see if your phone supports VoLTE technology. The list is constantly updated.
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  - How to set up VoLTE?
    Select necessary settings for your smartphone:
    - iPhone: Settings → Cellular → Data Options → Enable LTE → Voice & Data.
    - Huawei: Settings → Wireless network→ Mobile network → VoLTE calls.
    - LG Stylus 3, LG X Power 2, LG K10 2017, LG G6, LG Q6α, LG Venture: Settings → Networks → Advanced → Mobile networks → VoLTE or long press on the VoLTE icon in the notifications menu.
    - NOKIA: Settings → More → Mobile networks → 4G LTE mode (enabled by default).
    - Samsung Galaxy: VoLTE is automatically enabled in the new firmware.
      If not: Settings → Connections → Mobile networks → VoLTE calls.
    - Sony Xperia: VoLTE is automatically enabled in the new firmware.
      If not: Settings → More → Mobile network → Enable VoLTE or Notification panel → Quick Options→ Enable VoLTE.
    - Vertex Saturn: Settings → More → Mobile networks → 4G LTE mode.
    - Alcatel: Settings → More → Mobile networks → VoLTE.
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  - Why doesn't the network pick up?
    1. Unstable network signal.
      You are outside the city, in areas with dense buildings - in an area of uncertain signal reception. If communication problems occur regularly, please send us a message via the Write to us form or contact the Support Service through your Personal Account. In the message, indicate the address where communication problems occur and describe the problem in detail. On an Android device, using the My Network application, you can automatically send information about call quality and coverage problems to MegaFon.
    2. There is not enough money in your account.
      Top up your account in any convenient way.
    3. Incorrect connection to the network.
      Go to your phone settings and select the MegaFon network manually. Reboot your phone. If your device allows you to select the network standard (4G / 3G / 2G), try switching to another standard.
    4. The phone or SIM card is faulty.
      Insert the SIM card into another device and check if it will connect to the network. If the SIM card in the other phone also does not register with the network, replace the SIM card.
    5. You are outside the Home Region or in the coverage area of an operator with which MegaFon does not work.
      Go to your device's settings and try manually selecting a different network.
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- Emergency help
  - How to call emergency services?
    Single number call emergency services:
    
    1 - Fire Department;
    
    2 - police;
    
    3 - emergency;
    
    4 — emergency service gas network.
    
    Emergency numbers:
    
    Emergency - ;
    
    Calls to emergency numbers are free. You can call if there is no money in your account, and even from a phone without a SIM card.
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  - What to do if your phone is lost or stolen?
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  - How to protect yourself from scammers?
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  - How are emergency communications services provided?
- Roaming
  - How to use communication services when traveling around Russia and the world?
    When traveling around our country, no additional actions is not required to use communication services. The only condition is that you must have a positive balance.
    
    When you go to other countries, as well as to the Republic of Crimea and Sevastopol, where there is no MegaFon network, you need to make sure that you have the Roaming service activated. It is needed so that you can use communication services in the networks of other operators.
    - 8 800 550-05-00 +7 926 111-05-00 from anywhere in the world;
    - Personal account or MegaFon application;
    - go to the MegaFon salon with your passport.
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  - How to connect and disconnect services in roaming and spend less?
    The easiest and most convenient way is mobile app"MegaFon" or Personal Account. You can check your balance, connect or disconnect services and options, order detailed expenses and ask questions to support in the chat.
    
    When roaming, you do not need to change your mobile Internet settings.
    
    Note!
    
    Some phones may limit data usage while roaming. Go to settings and check if mobile Internet is enabled in roaming.
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If the phone does not receive calls, the reason may lie in a failure in the network settings or the device as a whole. Let's look at how we can solve this problem.

Method No. 1. Selecting the Correct Network Settings

In some cases, choice helps correct source signal. It is unknown for what reasons failures in such settings occur, but they do occur and need to be addressed.

Due to such failures, situations arise when the phone does not accept incoming calls and/or does not ring itself. That is, the call is dropped or other problems occur.

Here's what you need to do:

Go to settings and open the “Mobile networks” menu there.
Select “Network Operators”.

First, click the “Search for Networks” button. All available ones will appear below. Choose the one you need. You can recognize it by its name.

Attention! If you have two SIM cards, go to the tab of the one with which the problem in question is associated.

If you use 3G, be sure to select the appropriate mode in the “Mobile networks” menu for the SIM card with which the problem is associated. This is done by clicking on the “Mode” item SIM networks» and selecting the desired option from the list that appears.

Clue: 3G is WCDMA. It will be called that way in the menu.

Problem not solved? Try rebooting your phone. If nothing has changed then, you will have to do a reset.

Method No. 2. Reset

Important! Before you perform any type of reset, be sure to copy all important data to a flash drive or transfer it to the cloud. In some species they will be removed.

In more detail, you will need to use three types of reset - for network parameters (most likely, the problem is in them), smartphone settings and data.

To do this, follow these steps:

Open settings and go to the “Backup and reset” section.
There, at the very bottom, you will see the three reset options discussed above. First, perform “Reset network settings” (click on this item and confirm the action). Reboot your device.
If nothing has changed, use "Reset settings" and "Reset data". Be sure to reboot after each one.

If after this the smartphone does not receive calls, but rings or vice versa, that is, the problem still occurs, you will have to perform hard reset, that is full reset devices.

Method No. 3. Full device reset

This method differs in that it resets not just settings or data, but absolutely everything operating system. The phone is reset to factory state. After such a procedure, the OS will be completely clean and, of course, there can be no failures in it.

Before performing hard reset be sure to make sure that all important information has been copied to a safe place and can be restored at any time.

The full reset procedure itself is described in detail (method 5). It is important to take this procedure extremely responsibly and carry out everything as described in the article. If you do something wrong, the device can be turned into a brick. Therefore, if possible, it is better to take it for repair or have it reset by professionals.

No beeps outgoing call causes a lot of inconvenience: you may never get through to the subscriber or you may spend too much time on it. To find out how to fix the problem, it is important to find out why there are no beeps on your mobile phone.

Why are there no beeps on my mobile phone?

After dialing a number, the following may occur:

there are no beeps, silence, but the call is in progress; when the subscriber picks up the phone, his voice is also not heard;
after dialing the number, the call ends immediately;
The beeps appear only after 7–15 seconds, and before that there is complete silence.

Troubleshooting methods

There may be no beeps when calling a phone with two SIM cards from different operators

The first scenario occurs if:

The sounds on the phone are turned off;
some of installed applications turns off the beeps;
the speaker does not work;
an error occurred in the Phone application;
software glitch.

If sounds are turned off, go to your phone's settings, open the Sound section and turn on all sounds.

Applications related to conversations (skype, viber and others), as well as antivirus programs can suppress beeps. In the application settings, force stop or uninstall these programs and, perhaps, the problem will be solved.

To make sure it works conversational dynamics, turn on speakerphone. If the sound appeared, then that was the problem.

An error in the Phone application and a software glitch can be resolved by rebooting the smartphone and removing the battery.

You can also go to “Settings” in the “Applications” section, open “Phone” and clear its data. If the application is disabled, you need to enable it. original version firmware and delete all data from internal memory. Therefore, first perform backup data.

The reason for the lack of beeps during a call to a mobile phone may be the incompatibility of the telephone with the operator’s SIM card

If the call ends immediately after dialing the number, this means bad connection, it breaks. In this case, it is enough to move to a place with a more stable connection and the problem will be solved.

It is also possible that in the settings mobile network“3G only” (or “WCDMA only”) mode is selected, disabling GSM module(2G). The 3G standard is newer, and its coverage area is significantly inferior to the 2G standard (especially in rural areas). To enable GSM, go to “Settings” in the “Mobile network” section and select the “GSM only” mode (“2G only”) or automatic switching between 2G and 3G.

In some cases, when the called subscriber is busy, the call is dropped instead of short beeps. Try calling in a few minutes.

Communication may also be disrupted if the SIM card is damaged or clogged. In this case, replace it or clean the contacts.

The call is also dropped if the called party puts you on the “Black List” or turns on the “ White list", which you do not enter. The phone instantly recognizes unwanted number and blocks it.

In your phone settings there is a “Call Barring” item and there you can disable outgoing calls. Then all your calls will be dropped. Check this feature on your phone and remove the lock if necessary.

If you bought a cheap one chinese phone unknown brand, then when making a call you may receive an error like “Not allowed to dial”. There will be no beeps. This happens when the network settings are lost, the GSM module is turned off and the “Only WLAN” mode (WiFi only) is turned on. The phone cannot make a call via WiFi, which is why it gives an error. You can solve the problem if you switch the mobile network from WLAN mode to “Only GSM”.

You can’t hear beeps when calling a cell phone, maybe due to technical work on telephone exchange

When beeps appear only 7–15 seconds into a call, the problem is that the phone has been connected to the network for a long time.

The solution is to turn off the LTE module in the mobile network settings and set the 3G/2G mode. You can also display the LTE on and off button on the “Panel quick settings» and switch the network mode immediately before making a call.

A long connection with a subscriber can also occur when the phone is wiretapped by intelligence agencies or spy programs.

However, in this case other “symptoms” appear:
the phone reboots by itself;
the battery discharges too quickly; may appear extraneous sounds

in phone. The problem is solved by contacting a specialist who will confirm or deny the presence spy program

and will delete it if detected.

and Android. Many users encounter a problem when phone or tablet on Android based

starts to be capricious. It seems that nothing happened that could cause a malfunction, but it does not work as it should. For example, the device has problems with the fact that the call is constantly or periodically interrupted or ends on its own

. The reason for this may be: 1st: Software glitch

- i.e. the problem is a software glitch 2nd: Hardware failure

- i.e. the problem is in the hardware (i.e., replacement or restoration of spare parts for the gadget is required) However, do not rush to get upset - in 90% of cases there are problems call connections smartphone a or Android tablet is to blame software glitch

which you can easily fix on your own.

Fixing a software glitch: Method 1. Quite simple - go to"settings" , find there"backup and reset" , in which you choose full reset settings with deletion of all data. Be careful, using this method is often effective, but it entails deleting all photos, contacts, passwords, music, games, videos and, in general, all information stored on your smartphone e or tablet e. Therefore, first save everything you need by connecting the gadget to your computer. If this method does not suit you, or if even after this the problem is not resolved, see.

tablet e. Therefore, first save everything you need by connecting the gadget to your computer. If this method does not suit you, or if even after this the problem is not resolved, see.

Method 2 Based on solving problems with communication and network reception phone number and tablet based Android method implementation of additional software. Utilities that control all processes inside gadgets. Today, there are quite a lot of them, however, the fewer functions an application contains, the more effective it is, as a rule. Best monitors system functions, adjusts, and fixes everything settings and synchronization is small and easy to use, free utility for Android devices. Download the app from Google Play and watch it additional options in the description it is possible . After installing the application, all that remains is to launch it. Further, in principle, nothing more is required from you. The application will take full control of the device's functions. (By the way, among other things, the gadget will begin to charge 20% faster, and its performance will also increase significantly, which will affect the loading speed and operation of all applications, games, and the system as a whole. On average, after scanning, the system runs at 50% faster.)
Method 3.

Changing the device software, or as it is also called "re firmware ". This method, as a rule, requires certain skills and can be solved by contacting the Service Center. To carry out this task yourself, you need to contact the website of the manufacturer of your device, download the utilities necessary for flashing the firmware and the firmware itself, and then reinstall it on your gadget.

If none of the methods brings results, unfortunately, you will have to contact Service center For repairing your tablet a or smartphone a.

The conversation (call) is interrupted when calling from an Android smartphone or tablet.

You dialed the number of the person you need, but for some reason when you call there are no ringing tones. Sound familiar? In essence, this is the so-called pattern break. After all, since the advent of automatic telephone communication standard procedure subscriber call next - dial desired number, after which there are ringing beeps in the handset, which mean that the called recipient, at the “other end of the line,” is receiving calls on the telephone. With the advent of mobile communications this procedure almost hasn't changed at all, except that clients cellular communication can connect to a service that will replace beeps with pleasant music. But what to do when, having dialed the desired number, you do not hear the usual signals, that is, there are no beeps and why did this happen?! Let's figure it out together!

Before proceeding to any action, I still advise you to call the number again. Perhaps it was a one-off momentary failure and the connection was restored!

Reasons why there are no beeps in the handset

In fact, the reasons similar phenomenon there may be several, but the most basic ones, due to which there are no beeps when you call a person, are either connection problems or it’s broken telephone set. In addition, a lot depends on what kind of connection you use - landline wired or mobile.

Cable connection (home phone)

Despite the fact that in last years ordinary landline phone has almost lost ground, there are still quite a lot of people who use it. Mostly these are either elderly people or some companies and organizations.

If you don't get dial tone when calling from home phone, then first listen to see if there is a beep at all when you pick up the handset. Quite often people pick up the phone and dial the number without checking whether it works telephone communications at all.

When there is no readiness, this is usually indicated by a break in the line from the distribution cabinet to the telephone, or problems with the cable from the telephone exchange to the cabinet. The malfunction could have been caused by various excavation works carried out near telephone line, cable breakage caused by damaged equipment, flooding of distribution boxes and cabinets, etc. Until the installer restores the line, there will be no connection.

By the way, quite often line damage occurs in an apartment. For example, children accidentally broke the wire, a cat chewed it, and it rubbed against something.

Mobile communications (cell phone)

When there is no dial tone when calling from mobile phone, then most often this means a failure of cellular communication caused by the fact that you are in an area of uncertain signal reception, or there is no coverage of your telecom operator in this place at all. In this case, “No signal” appears on the display.

Try redialing the number a few more times. Sometimes rebooting the phone helps.

It also happens that the culprit of the problem is the incorrect operation of the phone itself. For example, some application is installed that blocks incoming calls.

Unfortunately, in cases where there are no beeps when calling due to a breakdown cell phone or a smartphone, there is no other way out but to take it for repairs.