Why doesn't Android download from the play market? What to do if Google Play services cannot be installed on Android. Why applications are not downloaded from Play Market

Buying used or new chinese smartphone, be prepared for the fact that it may not have the Play Market and others Google services. In such cases, you have to install software with his own hand. There is nothing complicated about this, but sometimes situations arise when such software completely refuses to install on a mobile device. Let's figure out what to do if the Google Play service is not installed on Android.

Ways to resolve errors with Play Market installation

Problems with installing Google Play services may arise for the following reasons:

  • failure of the operating system;
  • using inappropriate firmware;
  • damage installation file APK;
  • incorrect deletion of the Play Market previously available on the gadget;

To eliminate these reasons, you can resort to the following methods:

  1. Download another installation file Play Market.
  2. Non-standard installation of Google Play.
  3. (tablet).

If the Play Market is not installed on your gadget, the first thing you need to do is download another one from the Internet APK file. At the same time, you should look for it on well-known and trusted resources (for example, on the website 4pda.ru).

The cause of the error may also be a single malfunction in Android. Therefore, your next action should be re-installation Google service. If this did not help install the Play Market, then the problem is more serious and needs to be dealt with using more radical methods.

Reset the system to factory settings

When considering why the Play Market is not installed on Android, it is worth noting the reason lies in the conflict between Google services and the software available on the device. Any program located on the device can act as a conflicter. In this case optimal solution The problem is resetting the OS to factory settings:

Hard Reset will entail erasing all user data from the phone. Therefore, first important information It is recommended to copy it to a safe place (for example, to a PC).

Custom Google Play installation

If after the Play Market is still not installed on your smartphone, you can try downloading it in a non-standard way. The fact is that Chinese devices may not have the GApps service. In this case, a regular installation will not lead to the desired result.

We will use the Mobile Go file manager as the installer. The procedure will be as follows:


After completing the described steps, Play Market on Android should work.

Cleaning your mobile device from residual files

If the phone was bought secondhand, that is, it was already used before you, it is possible that former owner I previously installed the Play Market on it. In this case, deleting the application before selling the device could have been done incorrectly or not completely, as a result of which the residual files. They are the ones that can cause a failure when reinstallation Google services.

Usually residual files are hidden in data folder. Since it is a system one, access to it is possible only if the user has root rights. In addition to the rooting program, you will also need file manager Root Explorer, which works great with system directories.

Many users sooner or later encounter problems when downloading applications from Google Play Market. These could be different types of errors or other possible reasons, due to which applications may not load or load incompletely. But since every problem or error has a cause, there are also ways to solve it.

Why applications are not downloaded from Play Market

There are a lot of reasons why applications may not be downloaded from the Google Play Market, and each of them has its own cause and solution options. The first step is to determine the cause of the problem in order to choose the most the right approach to her decision.

Applications are not downloading

If, when you try to download applications, the Play Market freezes and closes or the text “Not enough space on the device” appears, then the problem may be in the Google server Play or in the amount of free memory.

Solution: if the reason is really in the Google Play Market service, then you just need to wait about 15 minutes and try again. Also, it is worth noting that if the server hosts large-scale engineering works, then users are necessarily warned with a text notification indicating the timing of technical maintenance. works

In cases where text appears on the screen indicating a shortage free space on the device or SD card, you just need to clear the memory by deleting some little-used applications on the device or memory card. After clearing the memory, applications will be downloaded from the Play Market again.

To free up memory, you can remove little-used applications

Programs are not downloaded completely

Sometimes users encounter a problem when a program or game does not download completely. This occurs due to issues related to the device cache.

Solution: To solve the problem, clean Google cache Play Market and Google Play services. To clear the Play Store cache you need:

  • Go to "Settings".
  • Then go to Applications > All.
  • Select "Google Play Market".
  • Click on “Clear cache”.

To clear the cache, you need to go to the Google Play Store or Google Play Services and select “Clear cache” in the application information.

To clear the Google Play Services cache, the same combination of actions is used. (“Settings” > “Applications” > “Google Play Market Services” > “Clear cache”).

After these steps, the applications will be downloaded completely.

Files are not downloaded over mobile network or Wi-Fi

Via mobile network (3G)

Before looking for a solution to the problem, you must check whether data transfer is enabled in the device settings and whether the data indicator is shown mobile internet(3G or H/H+) at the top of the screen.

Solution: try disabling and enabling the “Data transfer” function in the device settings, and if that does not help, turn on “Airplane mode” (airplane mode), wait 1 minute and turn it off. If the problem persists, you probably have a traffic limitation. To clarify the information and solve the problem with this limitation, you must contact your mobile operator.

To download applications using the mobile Internet, use the “Data transfer” item in the device settings

Via Wi-Fi

The reason that applications from Google Play Market are not downloaded from using Wi-Fi, there may be a weak connection or no connection. If the download process does not start or stops at 0%, and after a few seconds the text “Waiting time expired” appears, be sure that the problem is with the Internet connection. You can also check this by trying to load any website (for example, Google) in the device’s browser and if the site does not load, the problem is a weak connection.

Solution: First you need to try rebooting the device, as in most cases this will solve the problem (if it is from the device side and not Wi-Fi router). You should also try turning off and on Wi-Fi on your gadget or rebooting your router.

To download programs using Wi-Fi, you need to activate the function in the device settings and select the network to connect to

Applications are not downloaded due to a Play Store error

If there are problems downloading an application from the Play Market due to an error, a text appears on the device screen describing the error and the reason for its occurrence. There is an optimal and most important effective way solutions similar problems, which is used by users of Android devices.

Solution: perform a hard reset, that is, reset the device settings to factory settings. To do this, go to “Settings”, then click on “Backup and reset”. Next, you need to select “Reset settings”, after which all device settings will be reset to factory settings.

To reset settings to factory defaults, go to “Backup and reset” and select “Reset settings”

Note: do not forget to create a backup copy so as not to lose important data. The backup copy can be used after resetting the settings, after which all data will be restored.

How to create a backup on Android

Google Play Market is not working

There are very rare cases when the Google Play Market stops working, which prevents users from downloading applications. There are two options to solve this problem:

Solution #1: Delete Google updates Play Market and Google Play Services. To remove Market and Services updates, the same algorithm of actions is used:

  • Go to "Settings".
  • Next, go to “Applications”.
  • Select "All".
  • Then select "Google Play Market" or "Google Play Services".
  • Click on the "Uninstall updates" button.

To remove updates, go to the application information item and click the “Delete update” button

Solution #2: Remove and then add Google account. Go to Settings > Google Accounts > Account Setup > Delete Google Account. Next, restart your device, and then add your Google account again.

To delete your Google account, you need to log in to it and click “Delete account”

Other problems downloading apps

There are also other problems that make downloading applications from the Play Market impossible.

Error with the text "Content filtering level does not allow downloading"

An error with such text means an age restriction that contains the downloaded application.

Solution: you need to allow all age categories, to do this go to Google settings Play Store, then in “Customize filter” and check the boxes next to all applications. After clicking the “Ok” button, the user will be asked to create or enter a four-digit password (if one has been set). The password is used to ensure that no one other than the device owner can change the age categories.

Check the boxes next to all items to resume the ability to download all applications from the Google Play Store

“Connect SD card” and “Damaged SD card” errors

Such errors mean that the user's memory card is damaged.

Solution: the first thing you need to do is connect your memory card to your computer using a card reader and try to transfer all the files from the card to the computer, because if the memory card completely breaks, the files on it cannot be restored. Next, try checking the memory card for errors using the chkdsk command in the command line (Win+R > cmd), or try formatting it. If the SD card still doesn't work, you'll have to buy a new one.

To check whether the memory card is working or not, use command line Windows with chkdsk command

How to download from Play Market to SD card

It is worth noting that relatively new smartphones of all brands have built-in memory of 8 Gb or more, and after the entire internal memory, applications start downloading to the SD card automatically.

If the user has a smartphone old model, which one small volume internal memory and there is a need for all applications to be downloaded immediately to the memory card, then you need to perform the following steps:

  1. Go to “Settings” of your device.
  2. Select “Memory”.
  3. Under “Default recording disk”, select “SD card”.

After the completed actions, all downloaded applications will be immediately installed on the memory card.

In order for applications to be downloaded directly to the memory card, you need to check the box next to SD card in the device memory settings

How to prevent download problems in the future. What to configure

It is impossible to prevent Play Market errors or any other problems with downloading. You can, perhaps, download applications from sources other than the Play Market, but before that you definitely need to acquire good antivirus. Also in the device settings, in the “Security” section, you must allow the installation of applications from other sources.

Using one of the methods for solving problems and errors, each user will be able to restore the ability to download applications from the Google Play Market, and also learn how to download applications directly to the SD card, and not to the built-in memory.

PlayMarket is considered quite reliable and stable program, however, in some cases it can also fail in ways that are not entirely understandable to the average user. Moreover, restarting the application does not help - the user again returns to the screen with an error message or to the download status bar frozen in one place. If the PlayMarket installed on your device does not download applications, you should, which will not require much time and effort.

A simple solution

If the program that provides access to online storage does not download applications, you should start by restarting the device. In some cases, the reason is a lack of free random access memory, which can be cleaned in exactly this way. If this does not help, try also connecting to another point free access Wi-fi, or clear the settings of the current one and rejoin it. This will help you ensure unhindered access that may be blocked as a result of incorrectly entered settings or the presence of certain blockages.

Also, check the clock and date - in some cases Google online services do not want to work with a device that has incorrect settings specified parameters. If GooglePlay does not download applications, then you should just use one of the online time servers. By the way, this problem is quite common - about a third of users encounter it.

If you download using and the device does not download applications, then it is worth checking that the settings are set correctly. For those who do not have extensive knowledge in this area, it is better to immediately call the technical support service of your mobile operator, and ask to send the required parameters in a message - they will be applied automatically. In some cases, the solution may be hidden in the “flight mode” installed on the device. This problem is especially relevant for tablets, whose owners very rarely check communication settings.

If it doesn't help...

If the Play Store does not download applications, despite all the measures you have taken, it is worth trying by deleting from it all information related to the store Google programs. Going to settings, open the “Applications” section, and in it - the “All” tab. Now you will need to find two programs: PlayMarket and Google Services Framework. In both cases, you must use the “Erase data” menu item. In addition, in the case of PlayMarket, you also need to additionally click the “Clear cache” button. Also pay attention to the internal memory of the device, clearing it and ensuring space for downloading.

If Google Play does not load applications even after these steps, try rolling back to the previous version of the program. This will help eliminate possible mistakes related to its incompatibility with your device. Alternatively, you can try completely uninstalling PlayMarket and then installing it again by selecting previous version. As a rule, this method helps even when all other actions were ineffective. Finally, you are left with the “last argument” - after which all applications are guaranteed to restore their functionality.

Quick help

If you can't download an app using the PlayMarket service, don't panic. It is enough to use the simplest, which help in almost 80% of cases. And only when they didn't bring everything desired effect, it’s worth moving on to more serious actions that involve interfering with the software.

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When a person buys a new device from the world of technology, he wants to get a perfect device without any shortcomings, flaws or dead pixels. This desire is quite natural, since some gadgets cost quite a lot of money. And when the user pays the amount of his monthly salary, he wants to be sure of the quality of the purchased product and the absence various problems. One of

It probably goes without saying that the Play Market application service (aka Google Play) in Android systems is one of those components that is most susceptible to the emergence of the most various errors. Very often problems are related to the fact that installing applets is impossible. Why can't I download applications from the Play Market? Perhaps even the developers themselves will not answer this question unequivocally. operating system Android and Google services. Nevertheless, it is still possible to identify several main reasons and, based on this, eliminate the problems that have arisen.

Why applications are not downloaded from the Play Market: main reasons

In general, the service itself seems somewhat unfinished to many users, although it seems to work fine at first on newly purchased smartphones and tablets. Problems begin only later, in particular, applications cannot be downloaded from the Play Market. It may take some time for the download to complete before prompting you with a message indicating the reason for the failure. But sometimes the notification only contains an error code, but there is no clear explanation of the reason.

Experts highlight several main points related to the fact that applications are not downloaded from the Play Market:

  • there is not enough memory on the internal storage;
  • incorrect set date and time;
  • cache overflow;
  • absence or incorrectness installed updates Google services, including Play Market;
  • problems with registered accounts.

About viruses, of which Lately There have been so many divorces that you can’t keep track of them; we’re not talking about them now (although their influence cannot be ruled out). We will focus exclusively on problems associated with the Play Market applet itself and related services, although sometimes even the most ordinary reboot of the device helps in eliminating problems.

Clearing space on the internal storage

The most common failure is the situation when a selected application is not downloaded from the Play Market only due to lack of free space. Despite the fact that the service itself indicates one file size, for which there seems to be enough space, in fact the installer “weighs” much more. When you try to download, the service usually displays a corresponding notification asking you to remove unnecessary applets (although not always).

For such a situation, the conclusion is obvious: some applications that are rarely used or not used at all need to be removed. This can be done through the corresponding section in the settings, where you select required applet, and after entering its parameters, click the delete data and uninstall buttons. The same goes for large files in the form of photos, videos or music. If the user has some kind of optimizer or cleaner installed, the procedure looks even simpler.

Error: applications cannot be downloaded from the Play Market. date and time

It is often noted that date and time settings can negatively affect the operation of Google services. In this case, you need to check these parameters.

In the settings menu, select the appropriate section, but during installation current date and time, it is advisable to enable network synchronization.

But sometimes synchronization may not work correctly. In this situation, you must set the settings manually and also set the correct time zone by disabling synchronization.

Cache and temporary files

Another problem with almost all Android devices is cluttering of the device due to the presence of large quantity temporary files and cache overflow.

In this case, in the applications section you need to find the Play Market applet, enter its settings, stop the application and click the clear cache button. Sometimes similar actions may be required for other Google services, as well as for the Download Manager.

Installing and uninstalling Google service updates

Often the problem may be that the latest updates are not installed for the Play Market applet itself and other services ( automatic update disabled). Why can't I download applications from the Play Market? Only because the service itself turns out to be ineffective in terms of access to basic functions.

For such cases, you need to enter the Play Market application, click the button at the top left and select the settings line from the menu. Here you just need to enable auto-update (check the box next to the appropriate item).

You can also check for updates in manual mode. To do this, use the “About phone” menu, where you select the system section and the line to check for updates. Everything found must be installed. Naturally, you will need to connect to the Internet.

But the updates themselves often cause errors. Either they have a lot of bugs, or they are not fully installed - no one knows. However, a positive effect can sometimes be achieved by removing them. To do this, use the same applications section, and after entering the settings, press the button to remove updates. If such actions do not fix the problem, you need to repeat the procedure for other Google services and applets. Please note that in this case for Play settings Market automatic the update must be deactivated.

Actions with accounts

Finally, deleting personal data that was used for registration when setting up access to Google services sometimes helps.

This can be done through the section Reserve copy and recovery, where you can choose to reset and delete personal information, after which you will need to restart the device and enter the information again.

Reinstalling the application

Another solution is to download the Play Market applet from the Internet, copy the installation distribution to APK format to the device and install it again.

Particular attention should be paid to enabling the installation of applications from unknown sources. If downloading and copying will be done from a computer, you will need to enable USB debugging. The version of the applet itself should have labels like Team Black Out or No Update. Naturally, the applet must be chosen exclusively for your Android version, which can be found in the “About phone” section.

Restoring factory firmware

Finally, we can recommend one more option to solve the problem. It's about O full recovery original firmware, for example, after installing a custom one. Why are applications not downloaded from the Play Market in this situation? It's simple! The firmware itself contains a non-working version of the main applet or its functionality has been disrupted due to conflicts between system components.

To fix this you can do hard reset(Hard Reset), but in order not to resort to such an extreme method, it is better to connect the device to a computer with installed program controls and perform the necessary actions with its help (for example, use the application Xperia Companion for the Sony line of smartphones).

Shop play apps market offers a huge range of programs. Applications are collected in the storage so that memory mobile friend was busy to the limit, and the user could play toys, watch the weather, use navigators, or could surf the net. The list of possibilities is endless, just like the applications in the play market are endless.

But sooner or later the moment comes when the application is found and selected, the user clicks “Install”, the market writes “Downloading” and that’s it. All in the sense that nothing further happens. The download slider has been running for a long time, the program won't download, download percentages and megabytes do not increase. They either froze or did not appear at all. Can't download.

There is a cure for the play market error. Let's look at treatment for simple cases to difficult situations. And it is absolutely not necessary to connect the gadget to the computer to correct the error.

The very first thing in case of an error is often the only correct one

Reboot your tablet or smartphone and don't worry about it unnecessary details. After this, you will be able to download applications from the play market in 90% of cases. To do this, when the screen is on, hold the screen power button for a long time. A menu will appear with the words “Reboot”. There are many versions of Android devices and OS, but the phrase should mean “reboot”.

“Power Off” will also work. Turn off"). After turning off, simply turn on the gadget. If you hold the screen power button for a very long time, the device will turn off without question. Another option is to turn off the device - remove the battery. Then return it to its place and turn on the device.

If after this the play market does not allow you to download and install, look further.

Second possible reason

Check the Internet. Is it on a smartphone or tablet? Open any program that uses the Internet for work. On your device they are almost all like this.

For example, the weather. Click update weather. If the data arrives immediately and is new, then there is access to the Internet. Or, alternatively, open a browser - Yandex, Chrome or any other. Go to your favorite page. If it works, it means there is Internet.

Many people use it to check SpeedTest program. Place it on your phone or tablet in advance. And in doubtful situations, it shows not only whether there is Internet, but also its speed. At low download speeds (less than 0.1 Mbs), the market will also work slowly and, as a result, will not download applications.

In case of slow Internet, look for a better reception location, or find out the reason in your mobile or wi-fi networks. Downloading anything at low speed is problematic.

When there is no Internet, the weather does not come, pages don't open, speedtest says there is no connection:

  1. If connection is in progress via Wi-Fi, see if there is a network icon at the top, system line phone or tablet screen. There is no active connection icon, which means the connection needs to be found. Here or you need to turn it on in the gadget (it turned off accidentally) “Settings” - “Wi-Fi” - turn on Wi-Fi with the slider. Or find a distribution point - a router and see what's wrong with it. For example, it can be overloaded - unplugged and plugged back in. It won’t get any worse for him, and in a couple of minutes the Internet may appear.
  2. When connecting to goes to the Internet through a mobile operator, then, as a rule, in the system line next to the network scale there are the letters 2G, 3G, 4 G, and up and down arrows. But visual display individually for each manufacturer and version of Android OS. In any case, check if mobile data is turned on. “Settings” – “Data transfer” – “Mobile data” - enable transfer.

The mistakes are not yours - the mistakes are in the store

The play market has its own mistakes when the program cannot be downloaded. Not on mobile device, but on the servers of the store itself. Maybe this is due to server overload - many users came for applications at the same time, maybe there is another reason, but as a result the applications are not downloaded. There is only one recommendation - wait, it will go away on its own. It usually goes away within an hour.

If possible, check where the error is. Take another Android device and try installing the problematic program on it.

Radical treatment - 100% guarantee

There are still limitations in this case. If the phone or tablet is from a store, it installed factory firmware (home-grown craftsmen did not delve into it, did not install root, etc.), then this will definitely help. In cases of non-native firmware, nothing can be said - you need to know what was loaded into the phone.

So, if the gadget is a store-bought one and over time it just got such a glitch - downloading software from the market does not happen, then you need to do a factory reset. Get ready for all your data to be erased. Installed applications deleted, but passwords and beauty on the screen will have to be created again. Saved games will also be deleted if they are not in online format.

Copy photos and in general, everything valuable that is on the computer is transferred to the cloud, to a flash drive (if you do a factory reset, the flash drive is not erased). And go to your phone settings. “Settings” - “Backup and reset” - “Reset settings”. Next, confirm that you really decided to return to the state of the new phone and wait for the procedure to complete.

An alternative to the Play Market - a lot of tasty things

Many Android device enthusiasts are not happy with the fact that Google monopolizes app distribution. And they are also not satisfied with the fact that in free, and often in paid applications present intrusive adware. Programmers will write free programs and will also insert advertising into them to make money. Others will write programs to remove these ads.

These people united into a community that created its own catalog of programs. It has the same thing as in the play store. Of course, here you won’t find online banks or Gett taxis, but ad-free decorations, games and much more are present.

First you need allow installation of programs from unknown sources. Yes, manufacturers say that this is dangerous, but you can find out how many viruses are spread through the Play Market from Internet news publications. A lot of. Just think about what you bet and everything will be fine. “Settings” - “Security” - “ unknown sources" - turn on.

Now you need to download and install the w3bsit3-dns.com community program directory. You need to do the following:

  1. In your browser, look for the 4PDA site. In it, go to the forum.
  2. Register, otherwise the catalog will not do anything.
  3. In the forum search, enter “App&Game 4PDA”.
  4. The first search window will be about the program you are looking for.
  5. Go to the discussion (just click on the top line with the name of the topic).
  6. You read and look for how to download the program. There will be a link.
  7. Download and you won’t have to wait long.
  8. Go to downloads and click on the downloaded file.
  9. Confirm the installation.
  10. Now go to new program. You have a large catalog on your device free programs, most of which are free from the requirement of money and display of advertising.
  11. Using the catalog is no more difficult than the play market, but it has its own quirks. It’s not difficult to figure it out, but it’s nice to make your smartphone or tablet convenient and without advertising.

Problems downloading apps from the Google play market have always existed. This is due both to problems with the phone or tablet, and to problems with the market itself. You can force the market to give away the program. You can also not use the play market, but download applications from other sources.