Applications do not work via wifi. Why does Google Play Market not work on an Android smartphone (tablet) over Wi-Fi? Reset Google Services settings

operating room Android system gives the user the opportunity to run applications on the smartphone necessary for work, entertainment and generally for Everyday life. Google Company developed and implemented in the firmware very convenient service, which contains a huge catalog of games, applications, books and music for every taste. Access to an application repository is one of the most important functions smartphone on Android.

When Play Market does not work via WiFi, the phone becomes almost a useless device, because new applications will not be installed and old applications will not be updated. The problem is quite common, it has many sources, but we will try to find a solution for each of them in this article.

Possible reasons

First you need to understand the reasons for this problem. Let's start, of course, with platitudes.

Problems starting the app store can be caused by a random glitch in the operating system itself;
The phone has wrong time and date;
The phone can be connected to the router, but it does not distribute the Internet due to its absence or due to other problems;
Problems may be on Google's side. Very a rare event, however, occurring;
The functionality of the store itself may be impaired. Xiaomi smartphone or on any other model (specifically applications);
A third-party application interfered with the store;
The operating system has broken settings that are responsible for uninterrupted Internet access.

Analysis and problem solving

We will try to separately analyze each reason why it occurs and how to solve it yourself. Let's first consider simple solutions, it is quite possible that this is precisely the problem.

Simple solutions

Spontaneous errors are the motto of Android. Arising out of nowhere, they can significantly affect the performance of both the operating system itself and individual modules and applications. Reboot your phone, most often this will immediately fix the error connecting the Store via Wi-Fi.
When connecting to the app store, Google servers check the time and date set on your phone. A slight deviation will not matter, but it may happen that the time changes by several days, months, or even years. Sometimes a corresponding notification about a problem appears, but most often the phone leaves the user in the dark. If you see that the date and time really differ from the current ones, then go to the phone settings, correct the parameters, and to be more convincing, reboot the phone.

Problem with the router

The problem regarding connecting to the router is quite extensive, so the reasons why the Play Market does not work through WiFi hotspot, a lot comes out from here.

Wi-Fi and the Internet are not the same thing. The phone may be connected to the router, but the Internet itself may not be available for distribution. Check the availability of the Internet in general by examining the indicators of the modem itself, or by trying to access any website from the same phone through a browser (you can even use another phone or computer for these purposes, having first connected to the same network). If there is no Internet, then no application will work. Contact technical support provider to restore network functionality.
Is the Internet speed sufficient? Play Market is harmful, give it to him stable connection with good speed. Typical symptom - White screen, a transparent curtain, an ever-spinning loading indicator, the message “Waiting for network”, and in the end – a crash with the error “Connection timed out”. If the Internet is in Lately started to slow down on all devices where it is used - you need to contact your provider again.
The router settings may prohibit Internet access for a specific connected device. Find the instructions for your modem, go to the settings and view the list of MAC addresses for which Internet access is prohibited. Find out your MAC in the settings of Xiaomi (or a phone of another model), in the “About phone” section, look for it in the above list, if you find it, delete it. Restart your router.

Make sure you enter the correct password when connecting to a wireless network. Sometimes wifi icon hangs active in the curtain, but the smartphone does not download anything due to an incorrectly entered password.
You may need to update the router firmware; you can download it from the manufacturer’s official website.
As a last resort, reset the router to factory settings, after saving its configuration as a separate file.
The modem may be technically faulty - check the condition of the wires going to the modem, whether the antenna is broken, and whether it works at all. Contact service center for diagnosis and repair, or replace it under warranty.

Problem with the Play Market application

Google Market has specific set files and parameters that it needs to stable operation. In the event of serious failures in the operating system, these files and settings could become damaged, resulting in disruption of the Play Market. There are several ways:

First, try connecting another Google account. What if everything will work with him? This may help if needed quick access to the repository, but still read the following points.
Check the updates for your operating system, in case the developers have already promptly fixed it this problem. Don't forget about backup, in case it gets worse!
For users of MIUI 8 and other versions, there is a tricky moment when to download individual applications You need to increase the limit on the downloaded file size in the system settings. The market works, but most often it does not download applications.
Restore the application from a backup if it was once made, for example with using Titanium Backup.
Completely restore your entire operating system from a backup. This can be conveniently done if the copy was generated in extended recovery TWRP. “Wipe” all partitions except the memory card, and use “Restore” to restore the last stable copy.
Go to your phone settings, select “Applications”, select the “All applications” tab. Find two entries - yourself " Google Play" and "Google Play Services", in each of them clear the application cache and delete data. Restart your phone and try connecting again.

Check to see if the magazine is disabled (frozen) in the system itself?
If a non-official Market is installed (sometimes found on custom builds of MIUI on Xiaomi), then, like any build or repack, it can stop showing signs of life at any time. Study the author’s comments on the build on this matter, but it is still recommended to use the original Store, if only for reasons of safety of purchases and the device itself.
Perform a reset Xiaomi settings(or another smartphone), having previously saved all important data.

Problem with access settings

The Internet connection may be disrupted by the access settings that were set inside the device itself. There are several of them:

Most main file, through which the device connects to the network, lies at the address “/etc/hosts”. You can find it using a special explorer or the “Hosts Editor” application (it’s useless to look for it in the Market now, so Google it). For both cases you need . Changes in host file could happen if you installed an ad blocker or manually edited it to block access to certain resources. It is possible that the effort also malicious application. In any case, open this file and delete absolutely everything that is written there, except for the most important system phrase “0.0.1 localhost”. Save the file and reboot your device.

If Google Play does not work only over a wireless network, but starts via Mobile Internet, then check the proxy settings for the selected network. In your phone settings, open the parameters of the connected point and look at the field where proxies are usually entered. Most likely, it is definitely not needed there, feel free to delete it and restart the phone. Perhaps the proxy was installed by someone who was using your phone, or a program with its own regulations intervened. Check the latest ones for lice installed applications.

In the network settings, enable the function automatic selection DNS The reasons why the entry could appear are listed above.

Bottom line

So, this article presented almost all the problems that could cause the Play Market to not work on Xiaomi phones and not only. The most radical way to fix the problem is to completely reinstall the operating system on your smartphone using a different firmware.

Many users of Android devices are faced with the problem that PlayMarket does not work on Android, both via the mobile Internet and via Wi-Fi. Because of this, they cannot download any normal application, and installing programs from third party sources, is known to threaten smartphone security. Usually, when the Play Market does not work on Android, it says “no connection”, “server error”, “an error has occurred” or “check the connection”. It’s worth noting right away that the Play Market may not work for many reasons. In this article we will look at all these reasons and methods to eliminate them.

Google Play Market does not open - If you notice that Google Play has stopped functioning on your smartphone, first try restarting the device. It's likely that your system is simply frozen. This happens quite often with all Android devices. It is worth saying that rebooting the device can fix bugs not only in the Play Market, but also in other applications that you have noticed are not working correctly. However, it may also be that after a restart the problem will not be solved. In this case, try another method to solve this problem.

Incompatible applications. In many cases, the Play Market refuses to launch due to applications that block the operation of the market, as a result, the Play Market does not work on Android and says an error has occurred or check the connection. The list of such programs is quite broad, but it is customary to include various applications for hacking games - for example, the famous Freedom. When downloading from sites about freedom applications, the instructions indicate that with this application enabled The play market may not work. It can be solved by disabling it in “Settings” - “Applications” (if you still can’t access the Play Store, reboot your phone or tablet). If you need to quickly install gaming application and you don’t have a lot of time to solve problems with the play market, you can download games for android on other sites.

Reset Google settings Play Market. In many cases, resetting the settings of this application helps to find a solution to the problem with the Play Market. To do this, follow the recommendations described in the instructions: - Open “ Settings» smartphone:
— Go to the section “ Applications”
— On the list installed programs find Google Play Market
- Then click on “clear cache” (if you use outdated version smartphone, you need to click on “ Erase data”)

After you clear the application cache, it is strongly recommended to restart your smartphone. This action will allow operating system it will be much faster to detect the changes you make. If everything goes well, the Play Market will work and you will be able to download new programs and games. If it still refuses to work, read on.

Remove Google updates Play Market. Sometimes the Play Market on a phone or tablet does not work because developers release updates that are either not fully developed or are not compatible with your device. Try opening the Play Store application settings menu as you did in previous paragraph, and instead of clearing the cache, click on “ Uninstall updates”.

This will return the application to its original state.

Reset the Services app settings Google Play". Often problems related to the functioning of Google Play are resolved by resetting the settings of this application. To reset all program settings, follow these steps: - In the main menu, find “ Settings»
- Go to " Applications»
- Find in the list " Google Play services»
— In the application settings, click “ Clear data" or " Clear cache”

Errors that have arisen in the application settings may result in the fact that the play market on Android does not work and says there is no connection.

Activate Download Manager. Sometimes the Play Market does not launch when the user disables the system application called “ Download Manager" In order to enable it, go to the “Applications” menu, find this program in the list (in the “ tab All") and click on " Turn on” or if there is no such button

then just restart your smartphone and try using the Play Store.

Delete your Google account. Before following the recommendations of this paragraph, it is recommended to transfer all important data stored on your smartphone to some other storage medium. You can also synchronize data through your Google account. To do this, go to the settings through the main menu and find the item called “ Accounts" In the window that opens, select your “ Google“- account.

Now click on the item that contains your email address.

After this, you will be asked to select those types personal information that you are going to synchronize. IN mandatory do backup copy personal information and telephone contacts located on the smartphone. If you want to synchronize all installed applications, then click the " on"(or "Options"). Now you need to delete your account and restart your device.

All applications and all bugs that could interfere will be removed from your smartphone normal operation your device. Try going to Play Market. If it works fine, sync and restore all your data.

Set up the "hosts" file" If you actively use applications such as Freedom, this point will be especially relevant for you. Go to the application settings menu. In the list that opens, find Freedom and in its settings, click on the “Stop” button. After that, delete the application and restart your smartphone. Now check if Google Play has started working.

Reset Android settings. If you have tried all the recommendations described above and in your case they all turned out to be useless, you will have to move on to more radical measures. Such measures mean resetting all device settings. It's worth saying that this action is very effective and in most cases allows you to eliminate all bugs on the device. To reset settings, go to the menu " Settings»
phone or tablet, find the section “ Recovery and reset" or " Backup and reset". Then click on the “ Reset”.

Before performing the steps described above, be sure to make sure that you have synchronized all your data that is stored in the device’s memory. There is no need to worry about the information on the flash card, since resetting Android settings will not have the slightest effect on it. After performing the reset, restart the gadget and look at the result.

Check your Internet connection. Sometimes the Play Market does not open due to the so-called external reasons. You can spend hours trying to delete accounts, perform factory resets, and do other similar actions, but none of them will bring any benefit. If this happens to you, then most likely the problem lies in more banal things. If you've tried all of the above but it doesn't help, check your internet connection. Your provider is probably carrying out maintenance work or some kind of failure has occurred in your wi-fi router. It also helps to turn off the Wi-Fi modem for more than 3 minutes, which leads to clearing the cache (temporary memory) of the router and subsequent new setting connections to the server. This may also be the reason that the play market on Android does not work and says there is no connection (or no connection).

Google account is disabled. The Play Market won't launch because you accidentally disabled your Google account. To enable it, you should open the settings and go to the “Accounts” section, where you should activate your Google account. After this, it is recommended to restart the device and check if the Play Market is working.

Check the date and time. If, when you try to launch the Play Market, you see a notification that the program cannot start due to problems with the Internet connection, then the causes of the problem may lie in the time and date settings of the device. To eliminate this reason, you need to go to the device settings and select the “ date and time" After this, put a tick next to the item that will talk about automatic settings time via the network. Because of wrong date The Play Market may not work and says there is no connection or an error has occurred.

YouTube and Google Play (aka Play Store) – these are probably the two most popular and necessary programs on Android. Without the first one, you won’t be able to watch your favorite videos, and without the second one, you won’t be able to install any program or game on your tablet or smartphone. I think everyone will agree with this.

And it’s very sad when YouTube or Google Play doesn’t work. Precisely when connected to the Internet via Wi-Fi. And this happens quite often. Not long ago a question on this topic was published on the site. It has already collected quite a few comments, so I decided to put the solution to this problem in a separate article. I'll tell you about the solutions known to me. Which, judging by the reviews, really work.

And the problem is this. We take our phone or tablet that runs on Android and is connected to Wi-Fi networks, we open the same YouTube, and there is an error: “Check your network connection” and a gray exclamation mark.

And in the Play Store through the same WiFi connection an error appears: "There is no Internet connection. Check your Wi-Fi connection, or cellular network and try again."

Although our smartphone is connected to Wi-Fi. You can even see this in the screenshot. No. Sites open in the browser. So the Internet is working. Other programs also have access to the Internet.

Important point: Everything works via mobile Internet (3G/4G). The Play Store allows you to install apps, and YouTube videos are displayed and played. Doesn't work only via Wi-Fi. And as a rule, only through a specific Wi-Fi network and on all Android devices. And maybe on others too. It doesn't matter.

Problem: There is no access to these two services from Google when connected only to a specific wireless network. Everything works through another internet connection.

If you have YouTube and/or Market does not work through any connection, even through cellular communication, then in the article I will also try to collect solutions to this problem.

To start:

Reboot your phone, tablet, Android TV box, or whatever you have.
Reboot your router. If there is such a possibility.
Check the operation of YouTube and the Market via another Internet connection. Mobile connection, or another Wi-Fi network.
Try opening a website in your browser mobile device. You can try going to the same YouTube. If nothing works in the browser either, different sites do not open, then see the article.
It is advisable to check if everything works on other devices.

After these steps, you should already roughly understand what exactly the reason is. Well, start from the results of these checks if you ask a question in the comments.

Let's start with the main solution.

Changing DNS in Android if YouTube and Play Market do not see the Internet connection

As practice shows, it is changing the DNS addresses of the Wi-Fi network that helps get rid of this problem. Why is this happening? Honestly, I don't know. Either due to problems with the ISP's DNS servers, or something in the router settings.

Therefore, we need to register in the properties of the “problematic” Wi-Fi network on the phone DNS addresses from Google. Or register these addresses in the Internet connection properties in the router’s web interface. Let's consider both options. But I recommend checking everything on your own first Android device. If it works, and you have several other devices with the same problem, then you can try changing the DNS on the router.

I will show you using the example of a smartphone from Samsung. But there shouldn’t be any significant differences between other devices.

Go to settings, go to "Connections" - "Wi-Fi". Click on your network and hold. A menu should appear where we need to select something like “Manage network settings”.

These are DNS addresses from Google. Which I talked about in the article: .

We check that proxies are disabled (No) and save the settings.

After this everything should work.

One thing: in Android there is no way to specify only static DNS, and receive IP and gateway automatically. And that's not very good. Since disabling DHCP (automatic receipt all addresses from the router), we have set a static IP address. In my case 192.168.1.164. And if at reconnection to this network, this IP address will be busy, then we will not be able to connect. Unless you reserve this IP address in the DHCP server settings on the router.

Therefore, if you have problems connecting to a Wi-Fi network, then know that it is most likely due to static addresses. Just change the last digit in the address (from 100 to 254), or back to Android settings install DHCP. And DNS addresses can be registered in the router settings.

I show how to do this using the example of a TP-Link router.

After this, all devices connected to this router will use the set DNS addresses.

I hope you were able to solve the problem with accessing YouTube through the application and Google store Play.

Additional solutions for connection errors in the YouTube application and Google Play

It is possible that these two applications do not work even when connected to different wireless networks and via mobile Internet. In this case, check whether the Internet works on your smartphone at all. You can simply open a website in your browser. If the Internet does not work, then we are solving the connection problem. At the beginning of the article I provided a link to a page where everything is described in detail.

Well, let's look at a few more solutions that may come in handy.

Waiting from you feedback. Be sure to write if these solutions helped you. If they helped, what exactly? Perhaps you managed to solve this problem in another way, which you can share with us in the comments.

Why might the Android system crash when logging into the Play Market (aka store Google apps Play)? Why can't I log into my account? And how to solve the connection problem and the error popping up? Let's take a detailed look at all these burning problems for any owner of smartphones running this OS and determine current methods fixes that need to be applied if the Play Market does not work on Android.

Exist different ways fix this issue as it may occur due to various reasons. Therefore, there is no single “recipe”. You will have to try some of them, and after the actions taken, check the service every time.

You've probably noticed that some programs and services work reluctantly, and sometimes it's simply impossible to open something? Try rebooting, it is likely that this method will help resolve the login problem or annoying server error related to the Internet connection. In addition to this error, a reboot can restore the functionality of other applications.

Through resetting Google Play Market settings

Frequent use of the service on a phone or tablet leaves a lot of traces and unnecessary logs in the system. All this can lead to the application freezing, or even making it simply impossible to enter it - a connection error appears on the screen.

To reset, do the following:

After these manipulations, restart, try to open the program - if the error pops up again, then move on to the next method.

Trying to remove the downloaded Play Store update

This can be done from the main menu in the “Applications” or “Program Manager” section - find the “delete” item installed updates", it should return to its original state and work as before.

Reset Google Services settings

One of the most common reasons why the Play Market does not work and displays an error with the name “no connection” is a malfunction in the Google Services application itself. To return it to its original state, do the following:

By activating the Download Manager service

Often, disabling this service leads to the unfortunate consequences of the Play Market not working; you simply cannot access the application. To activate you need to do this:

Open menu system settings.
Enter Application Manager.
In it, find the “Downloads” item.
In it you can see suggestions: sort or reset settings, we need to click on the last item.
During this action, all inactive software will be disabled, all installed updates will be removed, and work will be limited. background services and some application actions will be disabled.
At this point we need to enable the display of all notifications, and after these manipulations the dispatcher icon will appear on the start screen.
Click on the icon and start the dispatcher.
Check if you can access the Play Store and see if an error message appears. If this method does not help, move on to the next one.

By deleting the Google account on the device

Note! During this action you may lose necessary information, and to prevent this from happening, first back up or sync all data with Google Account.

To delete, go to the system settings menu, select the accounts item, and enable deletion via context menu. Reboot the device, and during a new login, enter your information. account again. This often helps get the store back up and running.

Removing incompatible software

Violation proper operation Play Market is often associated with it being blocked by a third party software, which the user installed himself from other resources. Many people try to bypass payment for installing games and download Freedom software, which blocks the operation of the market. Remove it either via file manager, or through the dispatcher, from the main menu of the device. Everything should work.

Correcting and customizing the system hosts file

If you determine that it is Freedom that is causing the failures, then you need to configure the work correctly in this case hosts file, you will need root rights for these steps.

As a rule, a hosts file with incorrect content that Freedom writes looks like this:

A should contain the following information:

To remove all garbage from the hosts file, you need to do the following steps:

Nothing worked out again? Then we move on to another action.

Check the Internet connection

Try opening any browser page; if there is no connection, this will not work. Remove wireless connection, reboot the router and device. When logging in, please enter your details again.

Date and time settings are lost

As practice has shown, if you can’t log into the Play Market and it says no connection, check the relevance set date and time on the phone. The inability to connect is often associated with an incorrectly set date and time zone. It happens that these parameters simply go wrong for various reasons.

It is necessary to change the values in the settings section to the correct ones. Also check the box next to the “Check with the Internet” option, or the item may be called “Network date and time”.

Factory reset

This is the only way to eliminate all problems with the performance of the Play Market, if any errors occur with it or it simply does not work. It is recommended to use this method only as a last resort if others do not help. The fact is that as a result of the actions described below, all user information. That is, the device will be like new, but functional.

From the main menu, enter the “Backup and reset” section, agree to all the conditions, and restore your device to its factory state. You will have to re-enter your Google services credentials and log back into the application store.

Conclusion

We have presented for your review the main ways to resolve the login and connection error of the Play Market application. Review them so you know exactly how you can fix your device to get it back up and running.