Rostelecom Internet connection conditions. Checking the possibility of Rostelecom Internet connection at a specific address

For most users, there is no question of connecting to the international web. Everyone has long chosen a provider and uses its services. the main task everyone to receive the highest quality high-speed access to the network. Excellent conditions offered by Rostelecom. Before applying, you need to check the Internet connection from a specific provider.

Why is it important to check your internet connection?

Are you moving, have you decided to change your provider, or have you purchased a computer and are finally ready to start learning World Wide Web? Rostelecom is the leader in the segment, as most of Russia is covered by its fiber optic networks. Where advanced ultra-high-speed lines have not yet been installed, you can connect to the Internet via ADSL.

Before ordering the installation of equipment transmitting and receiving megabytes in an apartment or house, you need to check the facility’s ability to connect to the Rostelecom Internet network. There are cases when providing access to the World Wide Web through specific operator at the residential address of the interested client is impossible due to the lack of a company line in a specific building. How can I find out if my home is connected to a provider?

Read also Termination of the agreement with Rostelecom

Verification methods

If you intend to connect your computer to Rostelecom lines, check technical feasibility connections are possible in the following ways:

  • personal visit to the operator’s office. This method is good because, in addition to monitoring your home for access to the Rostelekom network, specialists will help you choose the optimal tariff plan and draw up an application for connection. They will tell you whether there is a fiber optic network in the building being inspected and, if not, whether there is a possibility of its potential installation. The last option would be to suggest using telephone line and ADSL modem;
  • call to number 8-800-100-08-00. It's free hotline provider, where they will answer your question. You can communicate with the operator or follow voice commands;
  • go to official resource Rru company. The tour can be taken from any device. You should find the “Connect” section and select the appropriate service. In the form that appears, you must fill in the required fields. The check will be carried out automatically.

Unfortunately, the site does not provide a map of buildings in which there is a Rostelecom network, however, using the resource, you can set the address of the house and find out whether it is connected, as well as the quality of traffic. Sometimes, simple observation helps to get the answer to a question. Studying the equipment installed at the entrance, you can guess from the Rostelecom emblems on the boxes and pipe stands that the provider services the facility you are interested in.

Today, hundreds of large and small providers providing Internet access services are fighting fiercely for potential clients. Impeccable quality, prompt service, wide selection of services and tariffs – that’s all prerequisites in order to attract a subscriber. Along with the listed benefits, the Rostelecom Internet has an obvious advantage - it is extensive fiber optic coverage of almost all populated areas in Russia. And in the absence of optical fiber, an ADSL line from the company can be a replacement.

In this article we will look at how you can check the Internet connection in Rostelecom. We will also find out how to measure ping, evaluate the traffic used and find the payment made for services.

Instructions for checking your address

Having chosen Rostelecom from all existing Internet service providers, it is worth figuring out how to check the technical possibility of connection. There are several ways to do this.

  1. On the company website. The rt.ru website can be visited from any device with access to the network. To check, you need to go to the “Connect” section, select a service or several at once. Next, you need to fill in the information at the address where you plan to register and indicate your full name and phone number. Carefully check the information entered contact phone number, from correctness specified number further cooperation with the company depends.
  2. Call the hotline. By toll free number 8 800 1000 800 you can check the possibility of connecting to the Rostelecom Internet around the clock. In order not to wait for a long time for an answer, you should listen to the autoinformer’s prompts and tone mode switch to sales line. The operator will instantly check the address in the database and submit an application for connecting the selected services, as well as help you navigate the tariffs and offer current promotions.
  3. Contact your nearest office. Sales office specialists will be happy to help you decide on the choice of services and will also quickly find fiber optic options available for your address. Where there is currently no optical fiber, there is the possibility of potentially laying it. If this method is not affordable, they will offer to use an ADSL modem.

If technical boxes or pipe stands with the Rostelecom logo appear in the entrance of your house, then this is a signal that a new provider has come to your house.

Video about the benefits of connecting to the Rostelecom Internet, verification options and drawing up an application for installation.

Ping - what is it and how to measure it?

For many users, it will be useful to know what the ping procedure is and in what cases it is used.

Ping is a procedure that helps determine the quality or speed of the connection to a specific server. Simply put, by running this command we are sending a small amount of packets to the server we need (router, external site, local network). The command is often used when there is a loss of connection, low speed, or in online games where there should be high speed packet transmission (i.e. high ping).

To start ping, just go to the Start menu in command line enter 3 characters in Latin cmd and press the Enter key. In the window that appears, enter the command and server address (for example, for the VKontakte website ping vk.com).


To check ping, run standard application"Run" or open search and enter "cmd".

The displayed result shows the number of lost packets (ideally, no packets should be lost) and the round-trip time. By analyzing this data, we can draw conclusions about the state of the network at the current moment.

How to check used traffic?

Majority modern tariffs on Rostelecom they are unlimited, that is, they do not take into account the traffic used. However, often information about the amount of data downloaded or transferred may be necessary for analysis or calculations. Let's look at how you can find out the downloaded traffic for the current or previous month.


To check the traffic used, follow the instructions below.

  1. Information in personal account. Data downloaded and transferred in the current and previous months can be seen in your personal account lk.rt.ru, in the “Services” section. Necessary information is in the Traffic Log.
  1. Download the application. A more popular way is to download an application in which you can record the amount of data transmitted and received. This kind of There are many programs now, they differ in shell and additional functions(for example, notification when a specified traffic threshold is exceeded or accounting for the amount spent on specific resources).

The data in the downloaded programs and on the company’s website may differ slightly due to accounting errors in the applications.

Payment verification

All payments in the company are made by number personal account Data on them is in the contract, and if you don’t have it at hand, you can go to your personal account or call the hotline number.

When home Internet or the phone is disconnected for non-payment, it is very important after closing the debt to check whether the payment has been received. This can be done at lk.rt.ru, in the “Payment” section. detailed information about the distribution of funds is in the “History of Operations” section.

In the “Payment” section you can make regular payments for the Internet, home or cellular telephone or interactive television.


To check payments on your Rostelecom account, open the “Payment” section in your personal account.

In this article we looked at several basic concepts in the work of Rostelecom - technical check Possibility of connecting to the Internet at the client’s address, including for residents of private houses. We found out why and in what cases you need to ping, how to check the traffic used and how to check the payments made in favor of the company’s services.

Today we want to look at information on how to connect to the Internet services provided by Rostelecom in any region of Russia. Indeed, today there are a lot of people who want to become clients of this provider.

Why is there such growth in the company’s Internet clients?

To begin with, I would like to understand the issue of such widespread popularity of this company’s Internet services in Lately. Of course, Rostelecom’s services are noted:

  • Quality;

  • High speed;

  • Reasonable price.

But it is worth admitting that today high quality internet is not uncommon, and most providers boast the same characteristics. But Rostelecom has one significant advantage - the company provides Internet even to hard-to-reach places, districts and cities, which allows residents of urban settlements, villages and villages to use wired internet, or Internet access via a telephone line. And this is already quite a serious step towards a noticeable increase in the audience of clients.

Therefore, let's take a closer look at the nuances of connecting to a provider.

Checking the technical feasibility of connecting to the Internet Rostelecom

To be able to use high-speed home Internet, you must, of course, apply for a connection. But in the process of submitting it, you also need to clarify the availability of the possibility of connecting services directly at your place of residence.

All this is done quite simply. You just need to familiarize yourself with the algorithm of actions below, and you will not have any difficulties:

  • Open a web browser on your smartphone, tablet, laptop or personal computer.

  • Go to the official website of the company rt.ru.

  • In the upper left part of the resource, select the city where you want to plug Internet By address. For example - St. Petersburg. To do this, you need to click on the white triangle and start entering the first letters of the region name. Once a suitable location appears, select it and you will be automatically redirected to the appropriate version official portal Rostelecom.

  • Pay attention to the main menu of the resource; you need to follow the “Internet” link. To do this, click on the schematic image of the laptop.

  • Once in the internet section, select “Tariffs” in the subcategories.

  • Check out the available tariff plans, their terms and prices. If necessary, you can immediately familiarize yourself with package offers, which are located directly above the Internet tariffs. After the choice is made, you must click on the “Connect” button, located in the gray window immediately below the terms of the tariff packages.

  • By clicking on the button, move down the page, at the same time paying attention to the information about connecting additional options:

    • Interactive television;

    • Equipment rent;

    • Using antivirus software.

    If there is such a need, you can use toggle to activate and deactivate additional options.
  • At the bottom of the web page you will find a form that you need to fill out. In addition to personal data, it also contains information about the connection address. There you need to enter locality, street name, house and apartment number. Below is the most the right time to contact the company operator.

  • Click on the blue "Order" button.

  • Wait for the operator to call, who will inform you about the presence or absence of the technical possibility of connecting Rostelecom Internet services at a specific address.
  • This is all you need to know to become a new user of Internet services from Rostelecom.