Beeline Internet for legal entities. Beeline for legal entities hotline phone number. Beeline support phone number

Today we want to consider issues of communication with the Beeline operator, but not for private clients, but for users of business services from this cellular company. It’s no secret that Beeline’s corporate tariff plans and business services are used by many various companies, so the question operational support is very important.

Beeline Business Customer Support Center

As you understand, the business customer support center is organized directly on the Beeline website. You can get to the corresponding section of the site as follows:

1. Open the official web portal of the company.
2. IN top menu website, select the current region.
3. Go to the "Business" tab in navigation menu site.
4. Scroll down the page that opens and find the “Help and Support” hyperlink.

IN this section you can find an ordered menu that covers everything possible questions relating to finance, services, tariffs, account management and any other operations that may be useful to corporate and business clients.

Beeline business customer support phone for mobile communications issues

To contact an operator who can resolve any issues regarding mobile communications, Beeline has allocated a separate telephone number. It looks like this: 88007000628. By calling it, you can find out everything necessary information, discuss the possibilities of configuring a tariff plan, as well as activation/deactivation various services.

In addition, you can also direct your appeal regarding mobile communications issues to the appropriate email address support center. The address looks like this: [email protected].

Free telephone support for business clients regarding fixed-line communications issues

If you and your company are a Beeline client, using the services fixed line, the telephone number for contacting operators looks like in this case somewhat differently. If you have any questions, suggestions or problems, you must call 88007007007. As in the case of mobile communications, this support department also has a separate email address almost - [email protected].

Resolving issues online

Even in the case of Beeline business clients, there are situations when it is impossible to get through to the call center. This often happens during peak hours. And if the question is really serious, and there is no time to wait for an answer e-mail no, the site provides another way to communicate with an operator - chat with a specialist.

It can be found on the business page of the site, the access algorithm to which we discussed above.

By clicking on the appropriate button, a corresponding window will open in which you can enter the text of your request. The operator will answer you as soon as possible, and the problem will be resolved.

Standard ways to resolve issues

You can't throw it away and standard techniques resolving issues that arise for subscribers in the process of using communication services from Beeline. Business clients can also use the call center numbers for private clients. By calling 0611 you can contact an operator who will help resolve all your questions.

In addition, the application can also be submitted through the interface personal account, available on the company's official website.

And if the question requires prompt solution and you don’t have time to wait for a call center operator, you can use the SMS support service. It consists of sending a text message with your question or problem to number 0611. Within 3-5 minutes you will receive a response in an incoming message, in which the company’s specialists will succinctly explain to you all the information.

The Beeline company offers to connect fast internet to the office in Moscow. Clients can choose convenient tariffs aimed at small, medium, and large businesses.

Bonuses for corporate clients

Legal entities are offered favorable rates and flexible terms of cooperation. Advantages of Beeline:

1. The company provides static, dynamic IP addresses.
2. Modem with function wireless communication provides work large quantities users.
3. If a Beeline access point is installed in the building, the connection is free!
4. We open up to five electronic mailboxes.
5. Users control expenses, traffic, and study statistics.
6. A backup communication channel is provided.

Corporate clients appreciated the benefits of cooperation. Switch to favorable rates, use quality services. Company managers provide 24/7 assistance.

Offers from Moscow provider

Beeline has earned an excellent reputation in the market. The company fulfills its obligations and complies with standards. Unlimited or wired internet connection depends on the selected package. Speed ​​from 2 to 10 Gbit/sec. “Internet to the office” - the most convenient, profitable, functional tariff for corporate clients. Choose standard set services or enable additional options. By the way, you can connect the Internet to your office as an individual.

The connection is carried out on a convenient day and time. Choose a tariff, leave coordinates, specify a date. IN minimum term the network is connected via specified address. If the building already has a Beeline access point, your office will be connected for free!

Tariffs and additional features:

1. IN standard packages speed 2, 5 or 10 Gbit/s. The package is selected depending on required speed and budget.
2. Discounts and bonuses are provided.
3. Connection additional services: short corporate numbers, cloud PBX, sales management system, multichannel telephone communication etc.
4. Cloud storage information allows you to store large amounts of data.

Take advantage of Beeline! To connect to your provider, call.

Besides individuals, the provider actively cooperates with corporate clients. Created for them profitable terms to improve business performance and profitability through effective communication. But legal entities Questions also arise that are difficult to resolve on your own. In such cases, you need to maintain contact with the operator. We'll tell you how to establish a communication channel with your provider and tell you the Beeline technical support phone number for business.

While using a mobile phone or fixed telephony Sometimes problems may arise that the subscriber is unable to solve on his own. In this case, it is advisable to request assistance from the operator’s specialists. To do this you need to contact technical support Beeline company. You can do this in the following ways:

1. A short number has been implemented to communicate with individuals. If you call it at the decision of corporate clients, you will be served in any case. Will automatically redirect to required service. But the disadvantage of this method is the long waiting time. You will need to listen to all the advice from the autoinformer, and then wait until they transfer you to another line.
2. For mobile communications issues, a technical support service telephone number for legal entities has been created - “88007000628”. In this case, the waiting time is significantly lower, and the specialist has competence in the field corporate telephony. No need to remember long sequence numbers, it will be enough to dial “0628” - when calling on the internal Beeline network.
3. If you have problems with fixed line, internet or wired office telephony, then a dedicated contact “88007008061” is implemented for this purpose. Here you can find out and resolve your financial issues, get advice on setting up equipment.

Attention! Communication with service support not subject to tariffs at any point Russian Federation and from any contact number.

In some cases, talking to technical support is not enough. In such a situation, you can personally visit the provider's service department. On current time Beeline sales centers are not divided into offices for corporate or individual clients. You can visit any of them, but you must take with you all the documents that confirm your legal status and identity. Contact any available manager in the salon and ask your question. Here you can connect additional products from the operator, enable technical and financial difficulties, as well as order a detailed invoice for the use of communication services for a certain period.

Service email address

To get a consultation with a specialist, you don’t need to leave your home in search of the nearest provider branch or remember long phone numbers. Write your request to the established email address of Beeline for servicing corporate clients. Implemented technical support address " [email protected]" Therefore, the consumer can contact the mailbox and order an invoice for a specific month of service, detailed specification calls, get login and password from account to your personal account. You can send your complaints, suggestions, claims to this address. But for this you should use only established sample applications for official resource provider and certify all documents with a seal and signature directly to the head of the organization. Otherwise they won't have legal force.

There are additional mailboxes to solve narrowly focused issues:

1. « [email protected]» - to analyze technical problems and problems. Setting up office equipment and telephony.
2. « [email protected]» - for working with finances. Definition standing payments, implementation of accounts and detailing.
3. « [email protected]» — service maintenance issues.

How to start a chat with a Beeline specialist

If you have access to network space, then you can resolve your problems directly online. To do this, you need to create a chat with Beeline employees. To implement this, log in to your personal account as a corporate subscriber. IN top corner allocated special button chat. After clicking it, a menu will open in which you need to enter your contact information, namely phone number and name, confirm the captcha. Next, a chat window will appear. In the appropriate field, describe your problem in more detail and detail. After some time, a qualified specialist will contact you by phone or chat and help resolve issues in the field of legal entities.

If you are a corporate client, you may have a question for your mobile operator. The article examined all effective channels for establishing communication between the consumer and the provider. Remember, specialists are ready to answer at any time of the day for free.

The Beeline company has a whole line of interesting tariff plans not only for individuals, but also for clients using communication services on a corporate basis. Among them you can find more economical options that offer a certain minimum of services for a modest subscription fee, as well as tariffs for “advanced” subscribers who plan to use cellular services to the maximum. The main feature of the Beeline TP line is that the corporate tariff can be connected to several devices at once. Thus, several employees of the company can use the established volume of services (included minutes, messages and Internet traffic).

Options for connecting to corporate numbers

Currently, VimpelCom can offer five options for corporate clients. The principle is the same for all: each of them includes several service options in various quantities. Depending on the volume of packages included in the TP, the subscription fee can range from three hundred to three thousand rubles. In order to decide which tariff plan is most optimal in each specific case, you should go to the Beeline website. You can choose a corporate tariff after familiarizing yourself with the available options. If necessary, you can consult with support specialists for existing and potential corporate clients about what is best to connect.

Corporate rate for 300 rubles

The lowest tariff plan in the corporate line is the tariff for three hundred rubles. By connecting it to the number of a company employee, you can receive the following volumes of services:

• one hundred minutes of communication;
• one hundred text messages;
• Internet traffic - 2 gigabytes (after the traffic expires, options are available to extend the speed).

After the volume set for the Beeline number is used up in the current period, the corporate tariff changes the charging principle. More details can be found on the regional version of the operator’s portal.

Maximum tariff for corporate clients

The line of tariff plans offered for legal entities is completed by an option for 3,000 rubles. What will he get? corporate user by activating it on the numbers of your company’s employees?

• Six thousand minutes.
• Six thousand text messages.
• Thirty gigabytes of Internet traffic with the ability to use the 4G network.

How to find out the balance on a Beeline number (corporate tariff)?

A postpaid payment system is provided for corporate clients. This means that you need to pay for communication services after the end of the billing period and the operator issues an invoice. At the same time, it is always possible to obtain information about existing debt, view a general report on expenses, and check how many minutes/messages/megabytes are left within the current billing period. How can this be done? Below we provide a list of queries, by typing which you can get the necessary information:

• To find out if there are any bills that have not been paid at the time of contacting (if so, which ones and for what amount) - *110*4#.
• Summary report on mutual settlements (communication costs, balance replenishments, bill payments, etc.) - 067409321 (call to number).
• Obtaining information about the balances of packages that are included in the subscription fee for the selected tariff plan (please note that to check the balances for additional packages and options used individual requests), - *110*06#.
• Calculate the preliminary cost of communication services at the time of contact - *110*16#.

How to find out your balance via the Internet: Beeline (corporate tariff)

In addition to sending inquiries and calls to service numbers There is another option for obtaining information, including information about issued/paid invoices, the current status of the number, available options, etc. Personal account subscriber service is also available for corporate clients. At the same time, it has slightly different functionality and interface than the one that is available to individuals. It’s impossible to just start viewing data on a number via the Internet, since pre-registration is required in order to receive full access to all number management tools. This can be done through Beeline specialists. You can find out the corporate tariff that is connected to the number, as well as other information regarding the account, through the contact center, or by visiting the corporate customer service centers. At the same time, when visiting the office in person, you must have an identity card with you (passport of a citizen of the Russian Federation). In some cases, a power of attorney may be required, in particular, this applies to performing actions on the number. In this case, it is better to have a general power of attorney with you.

In most regions, feedback also works if, immediately after connecting to the autoinformer, click on tone mode 1. However, you should not expect a quick call back. A live operator will contact you at best case scenario after half an hour.

The general Beeline number can be transformed into a federal number 88007000611. Calls to this operator's phone number are free of charge from stationary devices, as well as SIM cards from other operators. It's more convenient way contact the Beeline operator directly, as the waiting time is much shorter here. The only drawback is that this line has a certain direction. Telephone operators will only be able to provide advice on mobile communications and issues related to USB modems. Information about mobile or home Internet, as well as TV, is discussed on other phones.

Leased lines

Typically, for each action, the cellular provider creates a dedicated line where an autoinformer can provide instructions on specific topics. However, if there are many of them, then you can choose broader specializations:

• 88001234567 - a way to call the Beeline operator regarding mobile Internet.
• 8800700800 – number hotline Beeline, where you can get advice about home Internet and TV.
• +7495974888 – Beeline information for communication from abroad. This number is free, so you can talk to a live specialist at no extra cost.

Alternative methods of communication

In addition to instructions on how to call the Beeline operator directly, it is possible to get an answer to your question in another way. The short number 0611 is available not only for calls, but also for text messages, so you can describe your problem in the form of an SMS and send it to the Beeline hotline. The operator will call you back within approximately 2 hours. You can also try sending SMS to 0622.

A good alternative could be communication via the Internet. There is a “Feedback” section on the provider’s official website. The section has empty fields to fill in, where you can enter Contact Information and the crux of the matter. Typically via a form feedback Technical support is contacted within 24 hours by the specified number Beeline.

Instead of filling out the form, you can send your question directly to the email address for similar cases- And owners of accounts on social networks can ask a question in the group.

The response speed is about the same as telephone support, but you don't have to hold the phone to your ear all the time.

Beeline technical support itself promises to connect and talk in as soon as possible. In most cases, instead of finding out what the Beeline operator number is, it is more convenient to get answers through the “Help” and “Frequently Asked Questions” sections.

Despite the stability of the connection provided by the Beeline operator, no one is immune from problems. If the subscriber experiences problems with cellular communication, the Internet or other services, solely faithful assistant There will be a Beeline hotline, whose specialists are ready to answer all questions that customers have around the clock.

To reach the support service, use the following contacts: , federal phone to 8800 and a separate number for calls from abroad. You can also get help online.

Short number

Subscribers of any operators can use phone 0611 to call Beeline technical support, but only calls from “native” SIM cards are free. The first thing a person who calls a short number will hear is the voice of an automated assistant. He can help with some problems, which in most cases eliminates the need to talk to a live specialist.

If the subscriber’s problem is atypical, or he does not have time to communicate with the robot, you can use the number at 8800, which is immediately available. If you can’t use your phone, you can get to the technical support center via the Internet by going to the operator’s website.

The robot consultant performs the following functions:

• and talks about it in detail;
• reports;
• helps to connect or.

To control the answering machine, use the following keys:

• 9 – to repeat the previous message;
• # – for repeat voicing previous paragraph menu;
• * – to return to the main menu.

If voice assistant cannot help (for example, the problem is related to something that does not work), the subscriber will be contacted by a support specialist. The connection may take some time, depending on how busy the lines are. If you don't want to wait, you can order back call to the subscriber's phone - this service free.

You can also call 0611, in which you need to describe your problem. The answer will come within a couple of minutes.

Federal number

Free federal contacts are available throughout Russia operator Beeline, starting at 8,800. Use similar number You can call via any phone.

Depending on the type of problem you have, you can use one of four options:

• 8 800 700 0611 – main number;
• 8 800 700 2111, 8 800 700 0080, 8 800 700 8000 - used if mobile, home Internet or Wi-Fi does not work.

Any federal number available for calls from landline phones and through the mobile phone of another mobile operator. The waiting time is approximately the same as when dialing 0611.

Roaming assistance

For Beeline subscribers, the numbers 0611 and 8 800 700 0611 are free when calling from anywhere in the Russian Federation. If the operator’s client is located abroad, Beeline technical support is available via phone +7 495 974 8888.

Online support

You can get help on questions of interest using the Internet through the following contacts:

• chat with a specialist located on the contact page beeline.ru;
• feedback, located in the same place - in the form you need to select the reason for the request, enter your question and indicate the method of communication;
• You can also contact the operator by email by sending a letter to .

Wide range of receiving methods reference information ensures availability of support for any subscriber.

Every mobile network subscriber must know several ways to contact the operator and support service. While using the services, the user often encounters urgent problems or important issues that need to be resolved quickly.

To solve problems related to tariff plans, features of account management, and spending personal funds, when ordering packages of Internet traffic, SMS and mms, roaming communications, you must contact an official representative of Beeline.

By short toll-free number

How to call a Beeline operator from your phone? Calling from a mobile is convenient and free way communication with technical support. You can call from your mobile phone to short phone Beeline 0611.

First, the subscriber must carefully listen to the menu items and, according to their topic, decide which one he needs to choose. If the choice is not made, you will be asked to contact the operator. 0611 is a customer support center that will help resolve any issues.

When calling the operator on 0611, be prepared to spend 20-30 minutes of your time. Very often you have to wait a long time for an available operator. But while waiting, you can press key 1, and then a company representative will call your number the moment a free consultant appears.

Remember required keys for ease of managing the main menu when calling 0611:

• - listening to a message,
• - return to the main menu,
• - listening to information from the previous paragraph,
• - while waiting for a consultant, use the “we will call you back” service, so as not to wait in line to contact online support.

By federal number

• 8 800 700 06 11 - for all questions regarding the operation of the USB modem.
• 8 800 123 45 67 - For all questions regarding automatic and manual configuration mobile internet.
• 8 800 700 80 00 - for all questions regarding the operation of TV, home Internet and telephone.

Co landline phone or another mobile operator, call Beeline support for free at +7 812 740 60 00, 8 800 700 00 80 or 8 800 700 06 11. The principle of dialing is the same as from a mobile phone. First you listen to menu items related to different problems and services, and then go out to talk with a live communication representative. The consultant may ask for your passport details, code word and phone number when solving your problems with communication, services and accounts.

When calling the number 8 800 700 00 80, you need to press the number 0 and, as a rule, within 5 minutes a representative of the Beeline company will answer you and help you solve your questions and problems.

Prepare your passport in advance and remember a codeword, which is attached to your SIM card to save you time when talking with support.

While roaming

If a subscriber is roaming outside the Russian Federation, he can contact a consultant free of charge at +7 495 974 888 from a mobile or landline phone in any country.

At intranet roaming

When using intranet roaming (the user is located in the country), call 8 800 700 06 11 for free from any operator or landline phone.

When traveling outside the country, take care in advance of the most favorable tariff plan for you to communicate with relatives and friends. You can choose a tariff on the official Beeline website or by calling the short number 0611.

Other methods of communication