Beeline help short number. Beeline support numbers. Contacting the Beeline operator from landline numbers and phones of other providers

If you have just recently become a corporate client of Beeline, then the question of service will be natural, because with individuals everything is more or less clear: call 0611 or go to any communication shop. We will tell you below how a legal entity can resolve issues with Beeline communications.

Whenever you have questions regarding communication, your first instinct is to call. The number 0611 is open for individuals. If a corporate client calls him, then, of course, he will not be turned away, he will simply be transferred to the desired department. The disadvantage of this option is that you will have to wait quite a long time on the line. You can avoid this by calling a specially designated number: 8-800-700-06-28 from any phone or its short equivalent 0628 With Beeline cellular. The waiting time on the line here is less than on a regular number and specialists in the field answer corporate communications. If by calling 0611 they will help you connect to services and give you advice on the cost, then you can set up mailing lists, auto attendants and similar services only by calling 0628.

If you are a user wired internet or television, then the number for you 8-800-700-80-61 .

Here you can consult on financial issues, learn about communication problems and get advice on setup.

Sometimes a call isn't enough. These are cases when the operator needs to send an application by mail or a claim.

Email address for corporate clients of the Beeline operator

In this case, use mail [email protected]. At this address you can solve both financial issues, for example, order invoices on emai, order login and password to access your personal account, and send complaints, claims and suggestions.

Do not forget that all documents must be prepared on company letterhead with the seal and signature of the manager. Sample applications can be downloaded from the operator’s official website.

For those who use the services fixed line, separate addresses are allocated:

• [email protected]– to solve financial problems;
• [email protected]– technical issues;
• [email protected]- service.

Beeline corporate customer service offices

Legal entities can resolve their issues in person at any service office. Now there is no division into those that solve problems individuals and working only with legal ones. Personal managers are allocated only to representatives of large businesses, so if you need specialist advice, contact the company communications salon that is closest to you.

How to get a Beeline account

Let's raise this question separately, since it is one of the most common among new clients. Here are the most common options:

• Print from your personal account corporate client. True, you first need to gain access. We wrote about this separately;
• Get it at any Beeline office;
• Order delivery by sending a request on letterhead to email address operator [email protected]. The same applies to detailing, delivery by fax, Russian Post, courier (in Moscow).

Typically, invoices are issued no later than the 6th of each month. You will receive it by email immediately. For convenience, you can activate the SMS account service. From the message you will learn information about the invoice amount and the date of its formation. Connect the option by number 067409231 .

Invoices are delivered by Russian Post and courier with a delay of up to 15 days.

Reference numbers Beeline phones - 3.3 out of 5 based on 7 votes

Most likely, every user mobile network made a call to the operator's help desk at least once. This is natural, because sometimes difficulties or questions arise that are very difficult for a person without special knowledge and skills to solve. To resolve such problems, the customer support service operates 24 hours a day, without breaks or weekends.

All calls and requests for technical support are absolutely free and available at any time. You can contact the operator with any question or request regarding the terms of use of mobile communications: for example, how to connect or disconnect any service, top up your account or take out a loan, what to do if the settings are lost, and many different questions. Contact specialists mobile communications Beeline This can be done either by phone (then in most cases you first talk to an answering machine), or by email or SMS. Most users prefer to call the help desk and be connected through an answering machine with an employee to immediately resolve the problem.

Technical support phone numbers

You can talk to a specialist from your smartphone, any phone and tariff (from a city telephone or as a subscriber of another operator). So, call any of the following numbers:

1. 0611 . This standard phone operator help desk"Beeline", where most of the main tasks and issues are solved. Calls are received by an answering machine with subsequent opportunity to communicate with company employees.
2. 8-800-700-0611 or 8-800-700-0080. The numbers work throughout the country and even when roaming within the network. Most often used to answer questions related to modem devices.
3. 8-800-700-2111 . The number is provided to help people who have home Internet and a Wi-Fi router.
4. 8-800-700-8000 . This call has been introduced for users home phone, Internet and TV.
5. 8-800-700-9966 . You can dial this number if you have any questions about a landline phone or home internet(Light).
6. 88001234567 . Help about parameters for mobile Internet.
7. +74959748888 . Created for free communication with users in international roaming.

Short help queries

In addition to calls, you are given the opportunity to send simple commands, which will help you solve some problems yourself: *110*09# (list of services on your number), *110*05# (information about your TP), *111# (connection/disconnection of services), *110*10# (your mobile number), 064012 (what to do if there is no money in the account), 0676 (how to save on roaming), 0717 (mobile internet settings), 068044 (protection from intruders), 0603 (number filtering), 0533 (payments using your bank card), 065050 (country and city codes), 0678 (advantageous calls and messages).

The answer to the request may immediately appear on the screen or come in the form of an SMS message - then you will have to wait a few minutes.

Alternative communication options

If you have the opportunity to wait for a solution, you can use other methods of contacting technical support: on the website website(registration is optional) in the corner select “ Ask a Question" and select the topic of the question and feedback (indicate your mobile contacts or email link). If you want to receive an answer immediately, go to the private form of communication with a company employee.

There is a post office This address Email protected from spam bots. You must have JavaScript enabled to view it. , responding to all user messages. To reference number 0611 send a message explaining your problem, and in return you will receive an SMS with information about its resolution. If you haven’t waited to connect with a specialist, order the “Call me back” service - and the available operator will dial your number himself.

Today, social networks on the Internet (for example, Vkontakte, Odnoklassniki and others) are very popular for simple and business communication, where you can also contact the online service. Youtube channel publishes a video about all the capabilities of the Beeline operator, and in in social networks you will be able not only to contact the operators in the group (the group is marked as official), but also to keep abreast of all the news (the blog on Twitter provides the same opportunity).

Rooms are also available to you 8-800-700-0628 (support legal entities) And 8-800-700-7007 (for consulting legal entities with a certain form of communication). Thus, you have every opportunity to receive qualified “mobile” help.

It is difficult to overestimate the timely assistance of a consultant help desk Beeline. Often, only a live operator can best tell you about new tariffs and services, help you figure out why money is being debited from your account, tell you how to extend traffic, and not disable the required service or change the tariff.

Unfortunately, getting timely advice from a specialist is not always an easy task. This page describes best ways how to quickly reach the helpline subscriber service Beeline and other contact options technical support companies.

Beeline helpline numbers

Beeline users have access to several different toll-free numbers for contacting the subscriber service, both from mobile and from landline phone. If the subscriber is located in Russia, then you can call the help desk using one of two numbers:

0611 – Single free short direct number automatic directory Beeline. Calling to it is possible only from a phone with a company SIM card.

8-800-700-0611 – Single multiline phone Beeline hotline for mobile and Internet users. Calling this number is free and possible from any phone in Russia, even while in national roaming.

Today we will try to reach the Beeline company. Contact Center this organization is always available. You can without special problems Get advice absolutely at any time. You just need to know which combinations should be used in which case. How can I keep in touch with the Beeline mobile operator? What phones will help implement the idea?

Why call?

Before studying the numbers, you need to understand why the Beeline contact center is needed. How will it help clients? What functions does it perform? After all, if for you this service useless, there is no point in calling there. So, the contact center will help you with the following issues:

• providing advice to clients;
• connection/disconnection of services;
• information about promotions;
• obtaining data on tariff plans;
• acceptance of complaints and suggestions.

As you can see, very useful service. But not everyone knows how to reach him. In general, there are several options for the development of events. How to call the Beeline contact center? This operator offers a variety of phones that will help you in one case or another.

From mobile

The first and most obvious option is to make a call from a mobile device. Quite a common arrangement. What if you need to call the Beeline operator? The contact center will help if you dial the combination 0611 from your mobile phone.

This number will quickly connect you with support. Just keep in mind that this combination is only relevant for Beeline subscribers. From other SIM cards you can call using the number 8 800 700 0611.

By the way, the call will not cost Beeline subscribers anything. You can talk as much as you like. Please note that when you make a call, a robotic voice will answer you. You can use the proposed voice menu to get an answer to your question. Or wait for the operator's response. There is nothing difficult or special about it.

Wireless Internet

The previous option is universal service. But there are still some options for the development of events. Do you want to call the Beeline contact center? You already know the operator's number - 0611. But what if you want to get advice only regarding a Wi-Fi connection? Do you really have to listen to the entire long voice menu?

Not at all. There is a completely different combination for this idea. you can use Federal number, which will help you quickly get advice on issues wireless internet Wi-Fi. To do this, dial 8 800 700 21 11. Wait for the answer and enjoy the result achieved.

Please note that calls within Russia are free. It will not require any expenses from you. Therefore, you don’t have to worry about your balance on your phone. Very comfortably. You will not receive any third-party advice from this service. What else can Beeline offer? The contact center of this organization includes many divisions. And for some of the most popular ones, separate phone numbers are used. Everything for the convenience of customers!

"Hotline"

What other numbers can be offered to subscribers? For example, you can call " hotline" company and ask your questions regarding mobile communications and the Internet. There is a separate combination for this.

The contact phone number in this case looks like this: 8 800 700 06 11. It has already been said that this combination is suitable for communicating with the operator from other mobile devices. But now you know that it is also a hotline.

Of course, the call is free throughout the country. There are no additional costs for communication with the operator. This fact pleases subscribers. You can call the support service at any time and get advice on mobile communications and Internet issues.

Modems

It's no secret that modern mobile operators are not limited to cellular communications. They often offer the purchase of USB modems. The Beeline Contact Center also has a telephone number for consultation in this area. As in all previous cases, they will not charge you any fees if the call is made within Russia.

Which combination should I use? To contact the Beeline department responsible for USB modems, dial on any telephone device 8 800 700 00 80. Wait for an answer, and then ask all your questions. Having a separate number for the company’s most important services pleases customers. There is no need to listen to the answering machine for a long time or wait until you get to a “live” operator. With help specified number You can quickly solve the problem of communication with Beeline.

Roaming

Many people love to travel. And now, even at such moments, it is impossible to imagine a person without mobile phone. Everywhere and always you want to keep in touch. Immediately after crossing the border you find yourself in roaming. What does Beeline offer to support communications? The contact center has a separate combination that serves to provide advice to subscribers who are in roaming.

It is very comfortable! Now, if you have any questions while traveling, you can always get answers to them. Just dial 7 495 974 88 88. Then wait for the operator’s response.

Do I need to pay for such a connection? It all depends on which number you are calling from. If we're talking about about subscribers of the Beeline company, they will not require any money from you. Otherwise, you will have to pay as much as a minute of conversation in roaming on your tariff plan. Call by to this number you can at any time, this 24 hour service support.

Other communications

Perhaps these are all common and useful combinations, which the mobile operator Beeline can offer. The contact center, as you can see, has many divisions. And you are able to take advantage a huge amount various combinations to get advice from this company.

It just doesn't end there possible means connection with the Beeline operator. What else can it offer this company? All subscribers (and not only them) have every right contact the Beeline operator using the Internet on your mobile or computer. Simply visit the official website of the corporation and then click on “Ask a Question”.

Here you will be offered several options for the development of events. You can ask a question to the electronic assistant, use the form feedback or start a chat with a Beeline employee. This is how easy it is to instantly get advice and understand the services provided. The method is good, but sometimes there is simply no Internet at hand. Then it's better to use the phone. As practice shows, it is the number 0611 that is best suited for communicating with Beeline.

Sometimes situations arise in which the assistance of an employee is urgently needed. mobile company: excess charges from the phone, unprovided services, or failures in the mobile network. The list of situations is, of course, not complete and any force majeure requires the intervention of the cellular operator. As you may have noticed, the topic of this article will be the question “How to call a Beeline operator?”, which we will try to answer clearly and in detail.

Free call to a Beeline support specialist - no problem

In all large companies For the convenience of customers, there is a Contact Center where, by calling, the user can solve any problems regarding their product or service.

Beeline was no exception and, positioning itself as a large and responsible company whose cellular became competitive and popular among the population of Russia and Kazakhstan, created a support hotline to provide feedback to subscribers and resolve their issues online around the clock.

You can reach the Beeline subscriber service at toll free numbers 8800 700 0611 (for calls from mobile or landline) or 0611 (only for mobile phones connected to the Beeline network). You can do this in both the first and second cases completely free of charge.

Since Beeline is a company that covers a huge territory, it often happens that operators are busy, but before contacting them, Beeline suggests you contact another “consultant” in the form of an answering machine. Moreover, the answering machine is very convenient to use if you have minor difficulties.

It will help resolve the following issues:

• Find out your number;
• Balance on the phone;
• Your room rate;
• A list of connected services (you can immediately disable them as unnecessary or connect the ones you need);
• Find out about new information companies (promotions, discounts and new services).

Attention! In order to contact the operator quickly and directly without listening to all the information provided by the answering machine and waiting for a connection with a live employee of the company, the subscriber has the opportunity to order a call back. You just need to leave your question in the form of an SMS to number 0611 and a consultation with a specialist will not keep you waiting long.

There is no time to wait - do you urgently need help or how to call the Beeline dispatcher directly?

IN in case of emergency(for example, you urgently need to call the helpline, but you are calling from abroad, and toll call will be very expensive) for users who need urgent advice, Beeline suggests calling the operator’s number +7 495 974 88 88 .

Again it will be free call from any part of the Earth, if the call is made from a number registered in the Beeline network. Also present on this number voice mail, but don’t worry – you won’t have to bother with it for a long time, since it is designed to find out which specialist you need to connect with.

After several moments of communication with the answering machine, you will be redirected to a live employee of the support office.

Additional sources of contact with technical support

Beeline's service package includes an additional range of services, the users of which also need timely direct advice on a particular issue.

It will be useful to view:

In this case mobile operator provided a number of opportunities to contact him:

1. For direct communication regarding USB modem issues, use the phone number 8800 700 00 80.
2. Beeline WiFi – 8800 700 21 11.
3. Everything regarding home Internet, telephone or Beeline Television can be found by calling 8800 700 80 00.
4. Set it up Mobile Internet help at the number – 8800 123 45 67.

• You can write a letter describing your problem to: [email protected] ;

• No one has canceled the official website of the mobile network operator, where in the “Feedback Form” option you can ask your question or make suggestions regarding customer service;

• The “We’ll Call You Back” service was created specifically for those who cannot hang on the phone for a long time. In any of voice menus technical support by pressing key 1 you will order a call back, and the operator will contact you as soon as possible;
• Any issue can also be resolved through Personal Area, by registering in which you can independently manage the options on your phone.

Let's sum it up

So let's summarize the above. Progress does not stand still and in the 21st century people will not be left without an answer anywhere. A lot of options for contacting the support service of the mobile operator Beeline are proof of this. Whatever you choose: hotline, short number, function call back or the official website - you will always be on friendly terms with your operator.