There is no webcam on Skype. The camera does not work on Skype: possible solutions to the issue

Almost all laptops found on the computer market are equipped with a built-in video camera. With it you can take photos and videos, conduct online broadcasts and make video calls. But what to do if the camera stops working?

If you are the owner of Windows 10, then after connecting to the Internet, the OS will independently download the drivers necessary for the device to work. The camera may not work, it may be turned off by software and needs to be turned on.

Advice! You can turn on the webcam using hot keys. For manufacturers Asus, Acer, HP, most laptop models turn the camera on/off using the Fn+V key combinations (or Fn+ key with a camera icon). Lenovo models use the Fn+Esc combination.

Also, all connected peripherals are listed in the device manager:

1. RMB on Start → Device Manager.
2. Open the Sound, Game or Video Devices or Imaging Devices tab and find your webcam.
3. Right-click on it and check if the “Enable” function is available. If so, turn on the camera and check its operation (using the Camera app in Windows 10 or Skype).
4. Check for a yellow exclamation mark on the icon for your camera or other peripheral devices, which warns of problems.

Trouble-shooting

Important! If you do not find your webcam in Device Manager or it is marked with a yellow exclamation mark, then you need to update the driver.

To find a driver suitable for your webcam, it is best to go to the website of the laptop model manufacturer and download the one you need.

Hello everyone, dear readers, in today’s post we will try to figure out why the camera on the phone does not work. Many users of mobile gadgets on the Android operating system have a similar problem. There may be several reasons for this unpleasant incident. Below we will look at each of the reasons and try to fix this annoying error.

Reasons for the camera not working

1. Mechanical is the most unpleasant reason why your camera does not work. For example, if the camera stopped working as a result of the phone falling. A similar reason for a camera not working can only be corrected at a service center; I do not recommend dealing with this problem yourself, because... you can only make it worse;
2. System error - in this case, the reason for the camera not working is an error in the Android operating system. For example, an outdated error. Below I will tell you how you can check and;
3. Viruses - some viruses, once they get into your mobile device, disrupt and block the operation of the camera - both the front camera and the external camera. This problem can be solved by simply installing antivirus software and scanning the operating system. Below I will provide a list of antiviruses that you can use.

System update

To check for the latest updates for your operating system, do the following:

1. First of all, you need to launch the Settings application;
2. Now scroll to the very bottom of the page and select “About phone”, in this section you need to select “System update” and click on it;
3. If you did everything correctly, the system update process will begin.

Let's move on to the last reason for the camera not working, namely the presence of viruses on the phone.

One of the advantages of laptops over desktop personal computers is the presence of various built-in equipment, including a webcam. For users who spend a lot of time talking in video chats, the failure of this device is quite unfortunate news.

Many problems with the webcam on a laptop can be resolved independently without the help of specialists. Let's look at why the camera may malfunction and how to fix it.

Webcam disabled by hardware

Almost all laptops have a special button responsible for turning the webcam on/off. Depending on the laptop model, the camera can be controlled by pressing one key or using a special (usually two-key) combination. The laptop may also have a mechanical switch that turns off the webcam at the hardware level, i.e. by breaking the electrical connection, but this method of controlling the device is now rare.

This is what the camera on/off button looks like on ASUS laptops model G751JY:

And here is an example of a Lenovo ThinkPad X1 laptop keyboard. To control the webcam here you need to press the “Fn” and “F7” keys simultaneously.

On other laptops, instead of pressing "F7" as in this example, you may need to press any other key. You can clarify this information in the technical documentation for the laptop or on the computer manufacturer’s website.

Be that as it may, before proceeding with any other actions, you should make sure that the webcam is turned on at the moment. Here you just need to press the corresponding keyboard button or key combination, and if there is a switch, set it to the desired position.

You may also need to restart the program that is currently running the camera.

Reason 2: The camera is disabled by software

In Windows operating systems, almost all built-in or externally connected PC devices can be disabled programmatically. This can be done not only by the user himself, but also by any application that has access to system settings. Often, spontaneous turning off/on of the webcam occurs due to the fault of malware. To check whether the device is on or off, simply do the following:

• Press the key combination “Win ​​+ R” on your laptop.
• The Run window will open. Enter the command “devmgmt.msc” into the line without quotes, click on the “OK” button.
• In the newly opened "Device Manager" system application, find and double-click on the "Image processing devices" section.
• If the webcam does not have any software or hardware malfunctions, its name will be displayed in the section that opens, for example:

• Next, right-click on the name of the webcam. If the drop-down list shows Enable Device, click on it. The camera will have to work.

In some cases, due to system failures (usually due to driver problems) and for other reasons, the webcam itself may freeze. In these cases, it is enough to turn it off programmatically and then turn it back on. Just right-click on the camera name, select "Disconnect device", then again - "Enable device".

If, while manipulating the webcam in Device Manager, any application was launched to work with it, restart it.

Reason 3: malfunctions in the program working with the camera

The reason for a webcam not working is not always due to system problems or hardware failures of the laptop itself. The application itself, through which the video is recorded or transmitted to the Internet, may fail. The cause of the malfunction may also be conflicts between two or more programs trying to simultaneously access the webcam. If, for example, one of the programs freezes in the computer's memory, the other will no longer be able to work with the device.

The first step is to close all applications that can control the webcam. If one of the programs is frozen in the computer's memory, to exit it, open the "Task Manager" (keys "Ctrl + Shift + Esc"), find the name of the application in the list that appears, select it, then press "Del" to cancel the task . After this, you can try again to launch the program through which you record/transmit video from the camera.

In some situations, you may need to remove a particular program. You can do this from the Programs and Features system application. To launch it, go to the "Control Panel" and select the appropriate item.

If only one program is installed or currently running on your computer that records or transmits video data, check that the settings in it are correct. Let's look at this using the example of the popular messenger Skype 8.25.0.5 (the latest version at the time of writing). The steps are as follows:

• Open the program settings menu, go to the "Sound and Video Settings" section.

• If the "Video" block indicates that the device was not found, this will indicate a problem with the camera, driver, or system as a whole.

• If there are no problems with the camera, it may simply not be selected as the default video recording device. In this case, simply click on the area opposite the “Camera” inscription, then enter the name of the webcam.

• Immediately after selecting a camera, a picture from the camera should be displayed at the bottom of the settings window.

In all programs that work with webcams, settings are made according to the same principle.

Reason 4: Driver problems

If the driver does not work, the name of the webcam will be displayed in the Device Manager application along with a yellow exclamation mark, which also indicates the presence of software problems (there may be a system failure). To fix the problem, the driver will need to be reinstalled, for which you must first remove it from the system:

• Find the name of the webcam in the list of the Device Manager application. It may not be listed in the "Imaging Devices" section. Also look at the "Other Devices" and "USB Controllers" sections.
• To remove the driver, right-click on the camera name, then select "Remove device". Agree to deletion in the dialog box that opens.

The next task is to find and install the required driver. In the case of web cameras built into a laptop, everything is simple - just go to the manufacturer’s website and download the required software. Here's an example for Asus laptops:

• Go to https://www.asus.com/.
• On the right side of the page, click on the search button, then enter the laptop model (indicated on the case) in the search bar that appears, for example, “K42N”. Select the name of the laptop from the drop-down list.

• After logging into the page of the selected laptop, follow the "Support" link.
• Open the "Drivers and Utilities" tab, then specify the version of the operating system installed on your laptop.

• Below you will see a list of available drivers. Find the "Camera" section, then click on the "Download" button.

• Install the driver following the onscreen instructions.

Similar steps will have to be performed for laptops from any other manufacturers.

If you have any difficulties with searching, downloading and installing a webcam driver yourself, use a utility to automatically perform all these actions, for example, DriverHub. You can download applications from the official website of the developers - https://ru.drvhub.net/. The program is free and easy to use (even beginners can handle it).

What to do if the camera does not work on Skype

Skype camera not working? I had to deal with this situation twice. Reinstalling the webcam drivers and reinstalling Skype itself did not give any results.

Then I started looking for a possible reason and found out that this problem is known to Microsoft, which now owns Skype. In general, the camera usually stops working after updating Skype, but recently it demanded an “unconditional” update, without which communication suddenly became impossible (in the spirit of Microsoft).

So, the reason lies in some incompatibility of the new Skype with older Windows operating systems. The problem was noticed on Windows XP and Windows Vista. Perhaps it’s also in the camera itself, but I can’t say 100% sure.

The solution to the problem is to download an alternative version from the developer’s website.

1. Remove Skype from your computer

2. Download Skype from http://www.skype.com/go/getskype-sse

3. Install the downloaded Skype on your computer

4. Everything should work.

ATTENTION! UPDATE NOTE

Judging by the number of comments on the post, I realized that something had gone wrong... It seems that Microsoft no longer supports the version for older operating systems and this happened not so long ago, since we solved the problem on Windows Vista just last week (at the end August).

Well... I made conclusions for myself: it always makes sense to check the relevance of information, especially when it comes to Microsoft :)

Microsoft has not yet said whether an updated version of Skype will appear for old Windows or not, but let's hope that it will appear...

pcsecrets.ru

Skype problems: camera not working

The highlight of the Skype program is the provision of video communication and web conferencing capabilities. This is exactly how this application differs from most IP telephony and instant messaging programs. But what to do if the user is not seen by the webcam installed on a desktop computer or laptop? Let's figure out how to solve this problem.

Driver problem

One of the common reasons why video from a camera is not displayed on Skype is a driver problem. They may be damaged due to some kind of failure, or may be missing altogether. In order to check the status of drivers on your computer, you need to go to Device Manager. To do this, call up the “Run” window by pressing the keyboard shortcut Win+R. In the window that opens, enter the expression “devmgmt.msc” without quotes, and click on the “OK” button.

After this, you go to Device Manager. In the window that opens, look for the “Image processing devices” or “Sound, video and gaming devices” section. Inside one of these sections there must be at least one entry about the video camera driver. If there is no recording, you need to insert the installation disk that came with the video camera into the drive and download the necessary drivers, or download them from the official website of the manufacturer of a particular device. If you don’t know where to look and what to download, then you can use special applications to search and install drivers.

If the driver is in the list, but it is marked with a cross, exclamation mark, or other designation, then this means that it is not working correctly. To make sure the driver is working, right-click on its name and select “Properties” from the list that appears.

The window that opens should contain the message “The device is working normally.” If there is a different inscription, then there are likely problems with the drivers.

In this case, you also need to install a new driver, but first you need to remove the old one. To do this, right-click on the driver name in Device Manager and select “Delete” from the context menu that appears.

After uninstallation, you can install the driver again.

Non-working camera

If everything is in order with your drivers, then one of the options why the camera does not work in Skype may be a malfunction of the video device itself. To check this, open any video player, and by calling up its menu, select the “Open device/camera” item. This item may have different names for different media players.

If, after this, the image from the camera is displayed in the video player window, then everything is fine with it, and we need to look for the problem in the Skype program itself, which we will talk about below. If the video is not displayed, and you have made sure that everything is in order with the drivers, then most likely the cause of the problems lies in problems with the camera itself.

First of all, make sure it is connected correctly. If the correct connection is beyond doubt, then you need to either replace the video camera with another analogue, or take it to the service department for diagnostics and repair.

Skype settings

If it has been determined that everything is in order with the camera and drivers, then you should check the settings of Skype itself.

Open the program, click on the horizontal menu item “Tools”, and select the “Settings...” section.

First of all, make sure that Skype sees the video camera. Also make sure that the camera you are expecting video from is connected to Spipe, and not some other one if you have several cameras installed on your PC or laptop. To do this, just look at the option next to “Select camera”.

If Skype recognizes the camera, but does not show an image on it, then click on the “Webcam Settings” button.

We set the optimal settings. If you are not very knowledgeable about these settings, then just try to change them and see how the image behaves in the Skype window. Pay special attention to the “Contrast” setting. If the control is turned all the way to the left, then you are guaranteed to see nothing on the Skype screen, since it will be completely black. Therefore, the regulator needs to be moved to the right. If you still achieve the desired effect, then after completing the program settings, do not forget to click on the “OK” button.

Reinstalling Skype

If none of the described options revealed the problem and did not produce results, then perhaps the essence of the problem lies in damage to the files of Skype itself. Therefore, uninstall the current version of the program and install Skype again, after downloading it from the official website.

As you can see, problems with playing video from a camera in Skype can be of a completely different nature, both software and hardware. Or perhaps they are simply due to incorrect settings. Therefore, in order to eliminate the problem, you first need to establish its cause.

We are glad that we were able to help you solve the problem.

Poll: did this article help you?

lumpics.ru

The camera does not work on Skype: possible solutions to the issue

Skype, according to statistics, is still one of the most popular means of online communication, including video communication. However, in recent years, its position has weakened due to the fact that users began to use other instant messengers, which are becoming more and more popular every day (the same WhatsApp or Viber). However, for the vast majority of our compatriots, Skype is still one of the most popular programs.

Unfortunately, difficulties may arise with this software, which often depend on the user himself. For example, some people’s cameras don’t work when making calls. Why does this happen and how to solve the problem? I'll try to give you a hint.

Causes and solutions

• First of all, you as a user must make sure that the webcam is connected to the computer via a USB port. It is possible that the latter does not work or is simply disabled, so it makes sense to use a different port. If you're using a laptop, you don't need to connect anything - this device already has a built-in camera.

• Now open Skype, enter your username and password for your account and once you are logged in, go to the “Tools” - “Settings” - “Video Settings” section. If everything is fine with the camera, then you should see your image.

• If there is no image, then the first thing to do is check if the camera is being used in another application. Yes, it cannot be used in two programs at once, so if it is used somewhere else, that program must be terminated.

• Be sure to install drivers for the webcam, as without them it will not function. To do this, take the disk that was offered with the device and launch it, simultaneously installing the drivers. If the disk is missing, then go to the manufacturer’s website and download drivers from the site. If the drivers are already installed, you need to check if they work properly. To do this, click on the “Start” button - “Control Panel” - “System” - “Device Manager”. Here we find our camera and if you see a yellow exclamation mark next to it, it means you need to install or reinstall the drivers.

• In some cases, the reason lies in the obviously low Internet speed. In this case, I can only advise changing the provider.

• Look at your status. If you have the status set to “Invisible”, then you need to change it to another, visible one. According to comments on a computer forum, this is one of the reasons for the problem.

• You can also try deleting the profile folder (for example, in Windows 7 it is located at C:\Users\username\AppData\Skype\username\). After removing it, the video broadcast can start working. Still, I advise you not to delete the folder, but to rename it in order to avoid problems with the performance of the program.

• Some laptops have a separate button that turns on the camera. Take a close look, perhaps it is also on your device and someone accidentally clicked on it.

• Sometimes problems can arise specifically with the new version of Skype. In this case, it is recommended to download a special “old” version of the utility. You can find it on the company's official website.

• If all else fails, you can try reinstalling Skype itself; this method helped me run the program on my laptop. To do this, go to the official website and download the latest version of the utility. However, I can recommend that you download not the regular PC version, but the so-called business version (Skype Business Edition). After installing it, the problem was solved and it was not possible to find out what it was.

fulltienich.com

The webcam in Skype does not work: the main causes of the problem

Many users know about the Skype program and often use it in their everyday life. This program is the world's most famous tool for communicating with other users and even simple telephone subscribers. In particular, Skype is often used to make video calls. But what to do if the webcam in the program does not work?

There can be many reasons why a webcam may not work on Skype. Below we will look at a list of the most popular reasons so that you can identify the problem and solve it in a timely manner.

Why doesn't the webcam work in Skype?

Reason 1: The webcam is not connected to the computer

Let's start with perhaps the most banal reason, which arises due to the user's elementary inattention. If you are using an external webcam, then you must make sure that the webcam is connected to a USB port, and preferably it is not a USB port built into the keyboard or a USB hub, but a port.

Reason 2: lack of drivers

First, we will check the status of the webcam drivers. If you are using an external webcam, first disconnect it from your computer.

Open the “Control Panel” menu, set the information display mode to “Small icons” in the upper right corner, and then go to the “System” item.

In the left pane of the window, open the “Device Manager” section.

Expand the "Imaging Devices" item. If it does not hide the name of the webcam, but instead displays a yellow exclamation mark or there are no devices at all, then this indicates problems with the drivers. In this case, right-click on the driver and select “Delete” from the context menu that appears.

Restart your computer. If you are using an external webcam, connect it to your computer again. Since external webcams, like mice, already have drivers built into them, after connecting the device they should be automatically installed on the computer.

If you are a user of a laptop with a built-in webcam, then you can download the drivers from the manufacturer’s official website. We have already described the process of downloading drivers in more detail on our website.

How to download drivers

In both cases, after completing the driver installation procedure, it is recommended to restart the computer.

Reason 3: Skype settings are incorrect

The problem may lie in incorrect Skype settings. Check your settings and make sure you have the correct one as your primary webcam.

How to set up Skype

Reason 4: Outdated version of Skype

It is recommended to install every new update for Skype. Of course, if you use an outdated version of this program on your computer, you shouldn’t even be surprised if this or that function does not work in it.

To check Skype for updates, click the “Help” button in the program window, and then go to the “About Skype” item. In the window that opens, the system will begin checking for updates, and if they are found, you will be prompted to install them.

Reason 5: Application conflict

If you have other programs installed on your computer that require a webcam to work, you should definitely make sure that they are closed when working in Skype.

It is possible that the webcam is simply already in use by another program on the computer, which means Skype cannot access it.

Reason 6: Skype crashes

Skype is not stable, which is why many users regularly complain about various problems associated with the program. However, there is one universal solution that helps in many cases - reinstalling the program.

To do this, uninstall the program through the “Control Panel” – “Uninstall Programs” menu, and then download the new version of Skype from the link at the end of the article from the developer’s official website and install it on your computer.

Reason 7: Webcam not working

If you are using an external webcam, try connecting it to another computer. If the webcam still does not work, we can summarize that the problem is that the webcam is not working. If a problem with the camera was identified immediately after its purchase, contact the store with a complete set and a receipt to get a refund or exchange.

We hope our simple tips were able to resolve your problems with Skype.

ITCreeper.ru

The camera does not work on Skype: how to fix it

Skype software was developed by the creators of the Windows OS, Microsoft Corporation. Today, the number of Skype users exceeds all reasonable limits. People use this software to communicate with friends, family, and conduct online conferences. It is very difficult to imagine modern life without Skype, since this program still has no worthy analogues.

Skype, being a program, certainly has its own unique features and performance problems. Often, Skype users turn to the Microsoft technical forum or perform search queries on the Internet because their webcam suddenly stops working.

Solving camera problems on Skype

All sorts of problems in Skype related to the webcam can be both technical and systemic in nature. It is because of this that before you begin to deal with the problem of displaying the camera in Skype, you should make sure that the device is working.

To determine the functionality of your video device, you can use third-party applications, such as the WebcamMax program. In the case of Windows 8-10, the system initially contains the Camera application, which is also suitable for diagnosing performance.

Once you make sure that your webcam is fully functional, you can begin to solve the problem with displaying the image in Skype. If the camera is broken, it is recommended to contact a specialist to repair the webcam or purchase a new device.

Method 1: Install the latest Skype update

Very often, as indicated by the statistics of questions asked, people are faced with the problem of a non-working webcam while using an outdated version of the software. To get rid of the problem, you will need to update your Skype to the latest version.

It is best to uninstall the program, go to the official Skype website and download a new installation file. After this, the downloaded program should be installed according to the installer's instructions.

Download Skype

If you are using a more or less recent, but still not the latest version, you need to proceed as follows.

If you are using the latest version of Skype, but your webcam still does not work, you should pay attention to other ways to solve this problem.

Method 2: Disable conflicting applications

If you have an application installed on your computer or mobile device that also uses access to the webcam, problems with Skype are quite possible. To do this, you need to find out which application is the conflicting one and stop it from running, including running in the background.

Often, Skype camera-related problems come from the most seemingly simple applications. These include:

• audio and video streaming programs;
• web browser;
• file sharing applications.

Everything can be resolved quite easily - you just need to stop the software that conflicts with Skype.

To diagnose the system for unnecessary programs, it is recommended to use the standard Windows tool - “Task Manager”. Thanks to this software, you can see which processes are running and shut them down.

Let's look at how all this is done using the example of the WebcamMax program, which is capable of intercepting images from Skype, thereby interfering with its performance.

First you need to open the “Task Manager”. There are several ways to do this.

After the “Task Manager” is open, you need to find out which programs can cause problems.

Once all unnecessary programs are removed, you should restart Skype and check the camera's functionality. We move on to the next steps if the problem cannot be fixed.

Method 3: Check connection quality

This case is only partially able to solve the problem with a non-working camera, since for the most part a poor Internet connection completely blocks the ability to make calls on Skype. Skype works on the principle that if your Internet connection is not fast enough, the program automatically disables some features, for example, video calling.

Solving the Internet problem is entirely up to you. To do this, you may need to configure your modem or router yourself, or contact your Internet provider (ISP).

If you use Skype from a mobile device, the recommendations are exactly the same - get fast Internet, in accordance with Skype requirements.

Skype system requirements

Method 4: Check the camera through Device Manager

It often happens that the webcam does not work due to incorrectly installed drivers or due to manual shutdown of the device. You can check the operating status of the camera through the “Device Manager”, which is present in every version of Windows OS.

After the device begins to appear normally in the list of equipment, you can check the camera’s functionality in Skype.

Method 5: General Solutions

If you have the latest version of Skype installed, a good Internet connection, a working video device and there are no conflicting programs, but the camera still does not work, comprehensive solutions can help.

If none of the suggested options help you, we recommend contacting your device vendor. It is possible that the camera manufacturer did not intend to use this equipment in Skype.

Method 6: Update adjustment (Windows 8)

In the case of the Windows 8 operating system, the problem with the camera may occur due to the latest updates. This situation can be resolved extremely simply, with strict adherence to the above actions.

After these steps, the problem with the webcam in Skype should completely disappear. If, despite all the steps taken, the camera in Skype still does not work, try replacing it. This is especially true for users of laptops and other portable devices, where the default camera leaves much to be desired.

You can not only send messages and make audio calls, but also create video conferences. A webcam is required to use this feature. In laptops it is usually built-in, but for desktop computers you need to purchase it in addition.

In most situations, its setup is not required; just connect the device and it will immediately start working. But it also happens that various failures occur. What to do if Skype doesn't see the camera?

Lack of drivers

A very common cause of problems with a webcam is the lack of programs or their incorrect installation. You can easily check this in Device Manager. To open it, press Win+R. Insert the command devmgmt.msc into the form and execute it. A window of all devices connected to the PC will open. We need the item “Image processing devices”. There will be a connected webcam there. If there are problems with its drivers, there will be an exclamation mark next to its icon.

If there is a problem, you should install the package manually, after removing the previous one. To begin, right-click on the camera name, select “Delete”, but do not restart the PC. Otherwise, the system will try to automatically restore the settings. Now all that remains is to find the right program. If you have a laptop, you can download it from the official website of the developer. Webcams usually come with an installation disc. If it is not there, then the driver can be found on the Internet. Immediately after installation you need to restart your computer.

Difficulties with the webcam

If the drivers are suitable, but the webcam still does not work in Skype, then the problem may be with the webcam itself. First, check its connection to the PC, remove and reinsert the cable. Then you should make sure the camera itself is working. Any program that uses it is suitable for this. But the easiest way is to use Internet resource. There you can verify the camera’s functionality online. If it does not function, then it is either a driver problem or a camera malfunction. And if the image is working, but you still can’t establish a video connection in Skype, then you need to understand the parameters of the program itself.