The screen on your iPod touch 5 is frozen. What to do if your iPod is frozen

Over the decades, Apple has released many types of popular music player iPod, improving them from generation to generation. Devices from the Cupertino company have long been associated by users with the standard of quality. But, like any technology, Apple devices are also susceptible to various types of software failures. iPod freezing - common problem among music lovers, resulting in short-term inoperability of the iPod. Despite software improvements, users around the world still experience device crashes and don't always know what to do if their iPod freezes.

To get rid of the software freeze, you need to restart your iPod. True, each model has its own set of hot keys for rebooting. For example, to restart the iPod Touch, you need to connect it to your computer and run it on the PC iTunes program. Then you should hold down two keys “Sleep” and “Home” at the same time until the logo appears Apple. iPod Touch will automatically restart and sync with your computer. All you have to do is click on iTunes button"Restore".

However, if you don’t have iTunes at hand, you can do a “hard reboot” that deletes all data by simultaneously holding down the “Home” and “Power” keys.

What to do if you're stuck iPod Classic? Simultaneously press Menu keys and Select on the player and wait until the company logo appears on the screen. The settings on iPod Nano and iPod Video of all generations are reset in the same way. However, you need to take into account that the player’s blocking must be removed. As for the iPod Nano 6, the device “hangs” after simultaneously pressing the “POWER + VOLUME DOWN” buttons. The latest, seventh generation Nano reboots, like the iPod Touch, by simultaneously pressing the “Home” and “Power” keys.

To restart your iPod Shuffle, you need to slide the power switch to the Off position. (the green bar is not visible) and after 10 seconds move it to the “On” position. At the same time, for the first two generations of players, Apple recommends waiting 5 seconds, and for the 3rd and 4th generations – 10 seconds.

Software malfunctions in the player may occur due to various reasons. Mechanical damage, moisture ingress into the housing, " wrong firmware", overheating of the device - all this can cause the iPod to freeze. But don’t panic and immediately contact service center. First, try restarting your iPod using the above methods, and then restore or update the firmware through iTunes. If the measures you have taken do not help fix the problem of the player freezing, then contact an authorized service center.

Method No. 1

Press and hold the iPhone's power button (aka "Power") until large buttons"Turn off" and "Cancel";

Touch iPhone screen on the left side of the red button “Turn off” (slide to power off) and, without lifting your finger from the surface of the screen, swipe the button to its right border. This gesture is called “Swipe” (from the English Swipe - to carry out without taking it off). The iPhone will begin to turn off.
Wait until the device screen goes completely dark and briefly press the "Power" button. The display will show corporate logo Apple and iPhone will begin downloading to normal mode.

Method No. 2

Discharge the device and then connect it to a power source to turn it back on, but this method takes time, especially if the battery is fully charged. To speed up the charging process, turn the screen brightness to maximum and play a longer video, the battery will drain much faster than in normal mode.

Method No. 3
In accessibility settings, which allows you to fine-tune appearance operating system for people with disabilities, there is a function to enable the display of text in bold. After activating the function " Bold font", the system will ask you to reboot the device, which is so necessary for us.

Go to "Settings -> General -> Universal access", and find the "Bold" switch.

Move it to the on position... Voila - you will be asked to restart your iPhone, for which you just need to tap on the corresponding button.

Method number 4
Another change in the settings of iOS devices that requires them to be rebooted is resetting the network settings. Don't be alarmed, this function allows you to return the settings Wi-Fi networks, and cellular communications to factory ones. After rebooting the device, they can be easily restored either manually or from backup which I advise you to create as often as possible.

Follow the same path, that is, to “Settings”, then to “General”, scroll to the bottom of the screen and find the “Reset” item.

Method No. 5
What should you do if your iPhone is frozen and does not respond to touches or presses on the mechanical control buttons? iPhone and any other iOS device can be forced to reboot from any state. For this:

Press and hold the Home and Power buttons simultaneously for approximately 10 seconds. iPhone display will go out completely.

Release both buttons. If after this the Apple logo does not appear on the screen, briefly press the power button. The iPhone will start booting normally.

This method allows you to force restart your iPhone or iPad when a software glitch occurs. We advise you to use this procedure in case of emergency, and if you can get by with the remaining 2 methods, use them. Leave this one as a last resort.

Method number 6
Manage mobile devices from Apple and the iPhone in particular, it is possible without mechanical control buttons. The creators took into account the high, but still limited resource of mechanical controls and in case touchscreen your iPhone has survived the control buttons, the operations for which the “mechanics” were responsible can be performed using gestures.

To activate full control iPhone using touch, you need to enable the " Assistive Touch". This function allows you to flexibly configure device control using gestures and completely replaces mechanical control buttons.

Activation Assistive functions Touch
Go to Settings -> General -> Accessibility;

"Tap" on the Assistive Touch menu icon; In the menu of this function, “tap” on the “Device” icon, and then long “tap” (touch the screen of the device and do not lift your finger) on “Screen lock” until the “Turn off” and “Cancel” buttons appear;

And then everything is as before turning off iPhone in normal mode, swipe right on the “Turn off” button. The device will begin to turn off;

How can you then turn it on if the shutdown button is not working properly? Just connect your iPhone to your computer using a USB cable and it will turn on normally.

Method No. 7

The last way is to disassemble the iPhone and replace the battery. If you don’t have experience, it’s better to contact any service; it won’t cost much and will be quick, but the likelihood of any additional damage will be significantly less :)

As you can see, the ways reboot iPhone are quite simple and do not require any additional effort.

Like any electronic device, The iPod sometimes breaks down and its operation may malfunction. Sometimes users encounter this freezing problem and wonder when iPod freezes, what to do? You should not delay solving this problem. It is advisable to apply for qualified assistance, since over time the situation only becomes more complicated. Timely help will prevent the occurrence of more serious problems.

If your iPod is frozen, there are several reasons for this and we will try to figure them out.

Software problems:

1. If the iPod freezes, as a rule, this is due to internal errors software. First of all, try restarting your iPod MP3 player by pressing the home+power buttons. Hold them for 8 - 10 seconds. It should reboot and not freeze again after that. In most cases this helps.

2. If the iPod freezes during flashing or restoring, as a rule, this indicates that the problem is with the firmware. If at iPod firmware Touch 5, 4 (4g, 3g) freezes, this means that you need to re-flash the player, but it is better to still seek help from a workshop where qualified technicians will do this.

3. If in your iPod the screen froze during recovery, this may also indicate that there was a failure in software and you need to do a flashing.

If the iPod Touch 5, 4, Nano 7, 6, Classic freezes, this may also indicate that the reason is in the hardware itself. Namely:

1. When you reboot and load your iPod, does it freeze and not respond to anything? In most cases, this means that the processor has been damaged and will need to be replaced or repaired. It is replaced complete with a flash microcircuit. We can do this for you quickly and efficiently.

2. Most often, the iPod Touch 5, 4 (4g, 3g) suffers from moisture or shock, although the problem may not immediately appear and it seems that the iPod froze for no reason when resetting the settings (although there was contact with the liquid, and you simply forgot about it ). Liquid that gets into the middle of the device can form corrosion, which in turn damages important parts.

3. As a result of falling and others mechanical damage components fail printed circuit board or tracks, causing the player to freeze. In order to determine the exact cause, you will need to do comprehensive diagnostics. Our service center will carry it out in as soon as possible and absolutely free.


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In any case, we do not recommend repairing the iPod Touch yourself, as in most cases this leads to rather disastrous results.

Why will it be beneficial for you to repair your iPod with us?

In our workshop, any repair will not take much time, since we have a huge warehouse original spare parts and qualified employees. We sell them throughout Russia, so for our customers the prices for spare parts are the lowest. We will definitely test your iPod Nano 7, 6, Classic, Video player in order to make sure that after repair the equipment functions perfectly. Upon completion, we issue a guarantee for the entire device, and not just for the new part installed.

Example from life:

A young man asked us why his MP3 player kept freezing? It became almost impossible to use it. Our professionals conducted full diagnostics and found out that there was a problem in the software; no other faults were detected. We made the firmware and tested the equipment. Only after we were convinced that the device worked perfectly did we issue a guarantee.

If your iPod is frozen, the problem may lie in the settings of the device itself or in problems connecting to various computer systems. If the iPod freezes, it becomes impossible to work with it. Before taking your device to a service center, try rebooting it. By following the tips below, the freezing issue can be resolved.

Reasons for device freezing

If your iPod freezes, try fixing the problem yourself first. Most often, the iPod freezes due to the following reasons:

  • presence of viruses on the computer or the iPod itself
  • unnecessary utilities on the computer
  • problems in computer OS

Also, along with freezing, you may notice that the player spontaneously flips through songs, does not play individual songs, or the computer does not recognize the device when connected.

A problem with incorrect connection This is especially acute when using an iPod Classic. If your iPod is frozen, try one of the common troubleshooting methods.

Methods to restart an iPod

The freezing problem may occur when iPod operation Classic and iPod Touch. First, hard reset your device. To do this, press the power button and hold it for 15 seconds. After this, recovery mode should start and the device will reboot. The Apple logo will appear on the iPod screen.

If the problem does not go away after the manipulation, try different ways reboot: reset your iPod or use special programs for reboot, which can be freely downloaded on the Internet (for example, “Xenoid v2.0”). When using setup programs, follow the instructions provided there.

You should delete and download the files to your iPod Classic again if:

  • tracks are skipped
  • there is a chaotic switching of songs
  • songs are not playing correctly

Such manipulation will not affect the playback quality in any way.

If you have a connection problem (namely, the computer sees the iPod, but iTunes does not), launch the assistant and select your device model (Classic, Touch).

If the problem persists and the device cannot be restored, clean Temp folder and restart your computer by pressing and holding the power button. Take the following steps:

  • From the Start menu, go to My Computer
  • find drive C
  • select "Documents and Setting"
  • double-click on the folder with the username
  • Find "Folder Options" in the "Tools" menu
  • opposite the item “Show hiding files and folders”, check the box and save the settings
  • select the "Local Setting" folder and the "Temps" folder
  • select the “Delete” command and confirm the action

After this, restart your computer. Recovery mode will start and your device should stop freezing. These manipulations are suitable for iPod Classic.


How to restart iPod Touch

If your iPod Touch freezes or is not recognized by your computer, operating systems Windows similar problem can also be solved by changing the settings. Try restarting your iPod Touch or Nano by following these steps:

  • Press and hold the Sleep button and the Power button at the same time
  • A red slider will appear on the screen to turn off
  • turn on the gadget again

When the reboot is completed correctly, the Apple logo will appear on the screen.

The methods described above will allow you to quickly reboot iPod device various models. Most often this is enough for correct further work gadget.

What to do if rebooting doesn't help

If you have followed the above recommendations (factory reset, hard reboot), but the iPod froze and could not be restored, you should contact a service center or an experienced private repairman. Most likely, the problem lies in the details of the device itself and simple settings it cannot be solved. To find a trusted one, use the Yuda service. To order, fill out an application in which you need to indicate iPod model(Nano, Classic, Touch), as well as signs of a problem.

Specialists ready to quickly and inexpensively repair iPod any models will leave their suggestions.

To find out how much they cost renovation work If your iPod is frozen, look at the profiles of specialists on the Yudu website. Read recommendations from previous clients for quick search iPod specialist with low prices.

Now you know what to do if your iPod freezes, and you can quickly resolve the problem.