Software for a beauty salon - management, accounting and full automation

Anton Maksakov

Project Manager FIRM

In any business where it is necessary to coordinate a client’s visit in advance, online booking is a basic tool, just like a cash register or good coffee for a client. This is convenient for visitors, staff and managers - everyone has access to a transparent recording system. The main reason we chose YCLIENTS is their impeccable technical support. We received immediate answers to all questions related to the process of integrating online recording into the workflow. Additional system capabilities were developed specifically for our requirements. We also liked the interface, data processing speed, and work without reloading the browser window. A nice addition was the ability to keep track of visits and receipts from regular customers.

Elena Udovenko

director of the Annie Hall beauty salon

We all know how life goes in a metropolis: lack of free time, a lot of work, a lot of things to do. Today, with regard to visiting beauty salons and making an appointment at the salon, the YCLIENTS appointment service team has come up with an excellent opportunity to make an appointment at the salon at a time convenient for the client and with the master who he liked.
Online booking helps us not only organize the right time, but also reduces the percentage of no-shows, since each client receives SMS notifications two days and two hours in advance, which is very convenient for the client and the salon itself. Our clients have the opportunity to independently create, as well as cancel their visit to the beauty salon, even outside the salon’s opening hours.

Dmitry Andreev

head of the Frant network

YCLIENTS is a program without which it is impossible to imagine a modern hairdressing business. It includes excellent service, both for the salon and for the end client. Complete information helps to conduct competent analytics and instantly respond to issues that require additional work. Ease of use is also a positive factor. On my own behalf, I would like to thank the YCLIENTS team for its immediate response to the assigned tasks in the development of the program and innovations in work and partnership.

Alexey Lokontsev

head of the Top Gun network

A CRM system and online booking service are extremely important for a modern beauty salon, and even more so for a barbershop. With YCLIENTS we have simplified the work of administrators, everything is accessible and understandable. It is also very convenient to track the work of all salons simply by switching between them. And SMS notifications and reminders do not allow clients to forget about the planned visit. Special thanks to the support service and curators who always come to the rescue!

Marat Bibishev

Creator of the Big Bro project

Honestly, I can’t imagine my business without YCLIENTS. This is not just a convenient log for the administrator. It is a powerful tool that permeates many business processes. Here we calculate all finances, monitor cash discipline, analyze sales statistics, compare performance indicators of craftsmen, which allows us to highlight the best, segment the customer base, work with the warehouse and much more. In addition, YCLIENTS is easy to use; a completely untrained person can open it and immediately start using it. There is also a fairly powerful API that helps us make some individual improvements for even more successful work in our network of men's hairdressing salons "Big Bro". And, of course, the guys have very professional and fast support. I think it’s time for every beauty salon (dentistry, clinic, etc.) to throw out all paper accounting books, install YCLIENTS and finally become much more efficient.

Ilya Pechersky

director of the WAX ​​BAR salon

Alina Malyau

NOIR project manager, ex. CHOP-CHOP control

Online registration has relieved the phone line and simplified the registration process for our clients. SMS reminders have reduced the number of late arrivals for haircuts. Convenient calendar and operational technical support. support.

Alena Nikiforova

head of the Figaro salon

Thanks to the system, we were able to relieve the administrator’s workload, and now he can devote more time to live communication with clients. We offered a new feature to our clients, which, in principle, became our competitive advantage.

Timofey Ryabtsev

Founder of the federal network of barbershops FIRMA

We have been using this CRM since the very beginning, which is almost 3 years now. It is very convenient to store data and generally all information about clients. I am pleased with the uninterrupted operation of the online system and integration with the mobile application and online recording. Overall, I’m very pleased with the support, responsive guys who help resolve all issues. The most important thing is that the system is constantly evolving and new features appear that we introduce in our work.

Alexandra Meteleva

director of wedding salons Mary Truffle

For me, YCLIENTS has become an assistant in planning fittings. We have received a large number of clients who make appointments outside of salon opening hours. This made it possible to relieve employees who are busy with brides during the day, but most importantly, the online booking system gives the client a way to communicate with the salon, available at any time. In addition, I meet a lot of people for whom it is fundamentally easier to write than to find the time and opportunity to call. In the eyes of the YCLIENTS client, this is a convenient service that saves time. For us, YCLIENTS is help in our daily work, it is a tool that has allowed us to organize our client base, allowing us to be convenient and responsible. Thanks to the team for their quick response, help and support in all matters.

A convenient and multifunctional online program for the effective management of a beauty salon, spa, wellness studio, and cosmetology clinic. Allows you to control employees and create a schedule for their work, pay their salaries, keep track of consumables, track income and expenses, see the client base and information on visits, and also create 150 types of various reports.

Video review of Beauty Pro

Beauty Pro Alternatives

Beauty Pro News and Reviews

01.06.18. Beauty Pro now has an accounting system for Tips for staff.

Quite often, the client wants to reward the master or administrator for quality service and work done. Beauty Pro now has the ability to accept tips for staff.

2018. Beauty Pro integrated with telephony

The Beauty Pro service for beauty salons has added integration with IP telephony, which will help increase sales, quality of service and make the work process more comfortable. By connecting one of the VoIP services to Beauty Pro, you can improve the quality of service and also receive detailed statistics on all calls. Features include a branded voice greeting; recordings of all telephone conversations; control of missed calls; displaying a client card in Beauty Pro when there is an incoming call; dialing a client by clicking on the phone number in Beauty Pro; detailed statistics on calls.

2018. Installing additional workspaces in Beauty Pro

Now it has become much more convenient to install additional workplaces (for example, for new employees) - it is now possible to send an invitation to access the Beauty Pro program by email.

2018. CRM for beauty salons Beauty Pro has added a knowledge base

CRM for beauty salons Beauty Pro has added a knowledge base. Now clients using Beauty Pro can click on the HELP button directly in the program and find the answer to their question. Beauty Pro's knowledge base is compiled based on seven years of experience working with more than 2,000 beauty salons. At the same time, the company takes care of customers and is constantly expanding the list of short videos in which customers can quickly recall how to work with a particular module. This playlist contains all the most popular tips for working with the program.

Online service for car salons. The service has a calendar with which the administrator can quickly create a schedule of technicians, a customer base with a history of visits, accounting for services provided, expenses and income, accounting for employees and salaries, goods in stock, reports for the manager

A convenient and multifunctional online program for the effective management of a beauty salon, spa, wellness studio, and cosmetology clinic. Allows you to control employees and create a schedule for their work, pay their salaries, keep track of consumables, track income and expenses, see the client base and information on visits, and also create 150 types of various reports.

Program for beauty salons. Maintaining a customer database, automatically recording personal and discount discounts, calculating wages for employees, accounting for goods in the warehouse and identifying excess consumption of materials, as well as drawing up calculation and analytical reports (more than 90 forms) for the head of the enterprise.

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Online system for managing a beauty salon or hairdresser

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Online program for a beauty salon. Beauty salon management and online client registration. Accounting for time spent on providing services, customer assessments, printing documents.

Online registration and business management system. In addition to recording and “reminders” for the client, the system provides an electronic journal for the administrator, which helps to track and make entries into a unified system and keep records of clients. Suitable for various types of businesses: medical centers, beauty salons, car services, fitness clubs, handicraft courses, etc.

Program for a beauty salon on the 1C 8.3 platform. Beauty salon management, pre-registration log, profit calculation by income and expense items, salary calculation, SMS mailings, drug consumption accounting, accounting of goods and services in a beauty salon, etc.

Control system for a beauty salon. Main features: online recording, electronic journal entry, online ordering of cosmetics, customer base, SMS and Email notifications, financial accounting, warehouse accounting, company analytics, loyalty system.

A convenient program for managing a beauty salon - client registration, warehouse, payroll, reporting. The program will help restore order, increase the flow of customers, reduce costs for materials and wages.

Program for beauty salons. All information on clients, services, products, certificates and gift cards is stored in a single database. Smart recording system. Compatible with any equipment

Online booking application for any service business

Program for beauty salons, hairdressers, tanning studios, spa salons and cosmetology clinics. Maintaining an electronic journal. Formation of a client base. Accounting for services. Cash register. Financial accounting. Employee work schedule. Accounting for warehouse materials. Discount system. Payroll calculation according to specified rules. SMS distribution to clients. Reminder for a client or employee's birthday.

Program for a beauty salon and hairdresser. Allows you to take into account funds, goods and materials, the work of employees, as well as relationships with clients.

Program for beauty salons. Online recording, client base, financial reports, SMS reminders to clients, salaries and much more.

The client block is the main tool for personal and targeted work with beauty salon clients. The essence of this work is to understand the simple fact that customers, and especially regular ones, are the main asset of your organization. It is the regular clients of the beauty salon that largely form sales volumes, even out seasonal fluctuations in demand, allow for long-term planning - in a word, they are the stronghold of the well-being of your beautiful business. The main idea is to provide the client with a sense of importance; the client must understand that he is not a stranger, that you know him well, know his needs, habits and wishes. Using a CRM system in a beauty salon is best suited to solve this problem. The administrator will always be able to congratulate the client on his birthday in a timely manner, remind him about the next visit, raise the visit history, etc.

• Program for managing clients of a beauty salon;
• Work with clients - printing of questionnaires for beauty salon clients (sample);
• Loyal customer cards (personal, cumulative discounts and bonuses);
• Visit history - preferences for goods, services, artists;
• Gallery of client photos (before and after procedures);
• Online bonus loyalty program;
• Accounting for deposits, certificates, gifts;
• Logbook for recording clients in a beauty salon;
• Reminder system - happy birthday;
• SMS sending to clients of a beauty salon;
• Conducting surveys - beauty salon client questionnaire;
• Assigning statuses to clients (potential, new, permanent, lost);
• Reports: customer rating, ABC analysis, sales funnel;

Loyalty programs in a beauty salon

One of the capabilities of the UNIVERSE-Beauty program is managing a bonus loyalty program, launching temporary marketing promotions, and working with a system of loyalty cards in a beauty salon. The system of discount client cards is an additional incentive to attract clients to your beauty salon. You need to show the primary client that you are interested in a long-term relationship and will be happy to welcome him to your beauty salon. And issuing a discount plastic card or a bonus online loyalty card to a visitor is a direct confirmation of your desires. Depending on your goals, you can implement absolutely any loyalty program for regular customers in your beauty salon.

Logbook for clients entering a beauty salon

To create a positive impression on your client about your company, as well as to allow administrators to work quickly and smoothly, the program contains a log of beauty salon clients. The program implements two forms for recording: pre-registration with specialists and pre-registration with devices. The advantages of an automated client log are obvious: The client sees that you follow the advances in information technology, keep your finger on the pulse of events and take care of clients, saving their time. Through the appointment log, you can mark client visits and, accordingly, receive data on the workload of the beauty salon, the arrival and registration of a particular client.

Reminders for beauty salon clients

For your convenience, our CRM system for a beauty salon has implemented a service such as reminders, which allows you to erase the line between “visitor and establishment” and takes the relationship between the client and the salon to a higher level. After all, any client is always pleased to receive a timely birthday greeting from his favorite beauty salon! Thanks to reminders, you will never forget about an employee’s birthday, and you will always know about the balance and expiration date of goods in the warehouse. In addition, the system itself will remind you of changes in the current exchange rate and offer to adjust it.

There are reminders:

• Birthdays of beauty salon clients;
• Date of adding a customer - you can make a special offer on the anniversary date (1,2,3... years of service);
• Personal reminders for clients - reminders created by beauty salon administrators;
• Date of the next visit - the program analyzes what services were provided to the client and when he should return to the beauty salon;
• Lost clients are clients who have not visited the beauty salon for a certain number of days (90 days by default).
• Bonus expiration - information on clients whose bonuses will expire in the near future (if a bonus loyalty system is used).

Beauty salon employees

This tool is designed to analyze the activities of beauty salon employees and productive work with personnel. Thanks to this option, each specialist can be assessed in terms of economic efficiency. In addition, everything related to payroll calculation is recorded here. You can significantly simplify the work of a beauty salon administrator and accountant by taking advantage of this program feature. Due to the fact that the program includes various wage schemes for craftsmen, each one can have an individual payroll scheme and an individual billing period.

• Maintaining a database of employees
• Employee time tracking
• Login/exit using personal cards
• Automatic payroll calculation
• Issuance of advances, system of fines and bonuses
• Payroll accrual reports
• Comparative analysis of personnel work - revenue by craftsmen, workload, work with regular clients
• Time sheet
• Analysis and accounting of material consumption

Beauty salon price list

The program allows you to work with goods and services and create a price list for a beauty salon. You yourself enter the range of goods and services in a form convenient for you. For services, you can register costing cards for consumables. For beautiful design and design changes, the price list is exported to Excel. Key features for working with the price list and range of goods (services) of a beauty salon:

• Convenient navigation through the catalog of goods and services (tree);
• Search by barcode number, article;
• Accounting in various units of measurement;
• Entering costing cards for consumables;
• Printing price tags and labels;
• Creation and printing of a price list for a beauty salon (Sample);
• Possibility of working at 3 prices (retail, for staff, write-off);
• Automatic recalculation of the beauty salon price list;
• Calculation of profitability of services;
• Analysis of the profitability of a group of services (divisions).

Inventory control in a beauty salon

Warehouse accounting helps to avoid any loss of goods by clearly demonstrating the movement of products through the warehouse. Any transactions with goods, including returns and promotional sales, will now be recorded with the creation of appropriate reports. Such data makes it possible to effectively plan purchases taking into account real demand.

• Maintaining directories of goods and services (drawing up costing cards);
• Accounting for goods by barcode and article number;
• Automatic printing of beauty salon price lists, labels and price tags for goods;
• Collaboration with barcode scanners;
• Possibility of maintaining several warehouses;
• Mutual settlements with suppliers;
• Reminders about critical balance of goods;
• Warehouse status reports;
• Inventory turnover sheet;
• Assessing the profitability of services and overconsumption of materials;
• Dynamics of demand for goods and services.

Management accounting for a beauty salon

The program reflects all movements of cash and non-cash funds received for the sale of goods and services. Financial reports clearly demonstrate the profitability and profitability of a beauty salon, while at the same time allowing you to avoid any unauthorized actions related to theft of funds. Built-in functionality for analyzing the expenses and income of a beauty salon allows you to quickly analyze the efficiency of the enterprise and calculate the profit from its work.

• Managing the cash register of a beauty salon;
• Cash and non-cash form of payment;
• Possibility of barter settlements, maintaining deposits;
• Dual currency payment system;
• Line-item accounting of income/expense transactions;
• Reports on cash register status and cash transactions;
• Possibility of connecting online cash registers (additional option);
• Calculation of profit and profitability of a beauty salon.

Beauty salon reports

The reporting block allows the manager to analyze the activities of the enterprise, effectively manage and organize the work of all departments of the beauty salon. It also makes it possible to conduct marketing research, have a clear idea of ​​the traffic to your establishment, the dynamics of demand for services, customer ratings and the flow of funds. Currently, the program has implemented more than 100 reporting forms for the work of a beauty salon, which are grouped into the main areas: Clients, Products and services, Subscriptions and Certificates, Employee reports, Financial reports.

The program provides a limited ability to delete information. This was done to avoid unauthorized deletion, which could lead to the unreliability of the database, and, as a consequence, to the unreliability of the information received. To facilitate the displayed lists (products, services, clients, employees) and maintain the integrity of the database, the program has the concept of “activity”. For example, if you have not worked with any product or service for a long time, so that information about it does not load working windows, you make this product or service “inactive”. At the same time, all information about them is saved in the database, and you do not see them in everyday work.