Setting up mail ru mail on phones and home computers. IMAP protocol, Mail ru: setting up the mail program

You can work with letters not only through the Yandex.Mail web interface, but also using various email programs installed on your computer.

Configure the program using the IMAP protocol

When using the protocol IMAP mail the program synchronizes with the server and saves the folder structure of your mailbox. The letters you send through the mail program will be stored not only on your computer, but also on the server, and you will be able to access them from various devices.

Before setting up mail program enable the IMAP protocol:

To configure an email program using the IMAP protocol, you must specify the following information:

Incoming mail

  • connection security - SSL;
  • port - 993.
Outgoing mail
  • connection security - SSL;
  • port - 465.

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IMAP protocol support will be enabled automatically the first time you log in to your email program.

When using the POP3 protocol, all letters from the folders that you specify in the menu Settings → Mail programs, will be saved by the email program to your computer in the Inbox folder. If necessary, you can set up filters in your email program to automatically move emails to required folders. Emails you send will only be stored on your computer.

Note. When downloading emails from a server using the POP3 protocol, Yandex.Mail automatically saves copies of emails on the server, but you can delete emails manually using the web interface. If you want to delete emails using an email program, use the IMAP protocol.

Before setting up your email program, enable the POP3 protocol:

To configure an email program using the POP3 protocol, you must specify the following information:

Incoming mail

  • connection security - SSL;
  • port - 995.
Outgoing mail
  • address mail server- smtp.yandex.ru;
  • connection security - SSL;
  • port - 465.

To access the mail server, enter your Yandex username and password (or if you included two-factor authentication) . If you set up receiving mail from a mailbox like “login@yandex. ru », the login is the part of the address before the “@” sign. If you use, you must specify the full mailbox address as your login.

You can configure to receive emails via POP3 from any folder, including Spam. To do this, open the menu Settings → Mail programs and mark the required folders.

When mailbox contents are downloaded by email programs, emails are not marked as read by default. If you want to mark received emails as read, enable the appropriate option.

Problems with the mail program

This step by step guide will help you solve problems related to your email program.

Select an issue:

What message did you receive?

If a message appears about no connection to the server, try logging into Yandex.Mail with the same username and password that you use in the program. Enter your username and password manually, without using those stored in the browser.

Make sure that in the Mail programs settings section, the protocol\n you want to use is enabled.\n

Make sure that in the mail program settings you have accurately specified\\n the following server parameters:\\n \\n \\n

If you are using IMAP

    \\n
  • mail server address - imap.yandex.ru;
  • \\n
  • connection security - SSL;
  • \\n
  • port - 993.
  • \\n
    \\n
  • mail server address - smtp.yandex.ru;
  • \\n
  • connection security - SSL;
  • \\n
  • port - 465.
  • \\n
\\n \\n \\n \\n\\n

\\n \\n \\n \\n

If you are using POP3

\\n \\n \\n Incoming mail \\n \\n

    \\n
  • mail server address - pop.yandex.ru;
  • \\n
  • connection security - SSL;
  • \\n
  • port - 995.
  • \\n
\\n \\n \\n \\n Outgoing mail \\n \\n
    \\n
  • mail server address - smtp.yandex.ru;
  • \\n
  • connection security - SSL;
  • \\n
  • port - 465.
  • \\n
\\n \\n \\n \\n\\n

\\n \\n \\n \\n\\n

For more information on how to check server settings in different mail programs, see the section.

\\n ")]))\">

Make sure that in your mail program settings you have accurately specified\nthe following server parameters:

If you are using IMAP

    \n
  • mail server address - imap.yandex.ru;
  • \n
  • connection security - SSL;
  • \n
  • port - 993.
  • \n
    \n
  • mail server address - smtp.yandex.ru;
  • \n
  • connection security - SSL;
  • \n
  • port - 465.
  • \n
\n \n \n \n\n

\n \n \n \n

If you are using POP3

\n \n \n Incoming mail \n \n

    \n
  • mail server address - pop.yandex.ru;
  • \n
  • connection security - SSL;
  • \n
  • port - 995.
  • \n
\n \n \n \n Outgoing mail \n \n
    \n
  • mail server address - smtp.yandex.ru;
  • \n
  • connection security - SSL;
  • \n
  • port - 465.
  • \n
\n \n \n \n\n

\n \n \n \n\n

Encryption of transmitted data.


\n\n ")]))">

Make sure that the protocol you want to use is enabled in the settings section.

Make sure that in your mail program settings you have accurately specified\n the following server parameters:\n \n \n

If you are using IMAP

\n \n \n Incoming mail \n \n

    \n
  • mail server address - imap.yandex.ru;
  • \n
  • connection security - SSL;
  • \n
  • port - 993.
  • \n
\n \n \n \n Outgoing mail \n \n
    \n
  • mail server address - smtp.yandex.ru;
  • \n
  • connection security - SSL;
  • \n
  • port - 465.
  • \n
\n \n \n \n\n

\n \n \n \n

If you are using POP3

\n \n \n Incoming mail \n \n

    \n
  • mail server address - pop.yandex.ru;
  • \n
  • connection security - SSL;
  • \n
  • port - 995.
  • \n
\n \n \n \n Outgoing mail \n \n
    \n
  • mail server address - smtp.yandex.ru;
  • \n
  • connection security - SSL;
  • \n
  • port - 465.
  • \n
\n \n \n \n\n

\n \n \n \n\n

For more information on how to check server settings in different email programs, see the section Encrypting transmitted data.

\n ")]))">

Make sure that in your mail program settings you have accurately specified the following server parameters:

If you are using IMAP

Incoming mail

  • mail server address - imap.yandex.ru;
  • connection security - SSL;
  • port - 993.
Outgoing mail
  • mail server address - smtp.yandex.ru;
  • connection security - SSL;
  • port - 465.

If you are using POP3

Incoming mail

  • mail server address - pop.yandex.ru;
  • connection security - SSL;
  • port - 995.
Outgoing mail
  • mail server address - smtp.yandex.ru;
  • connection security - SSL;
  • port - 465.

For more information on how to check server settings in different email programs, see the section Encrypting transmitted data.



If the "Authentication required" message appears, "Sender address rejected: Access denied» or “Send auth command first”, authorization on the Yandex SMTP server is disabled in the mail program settings. Make sure the option is enabled User Authentication(For Outlook Express) or SMTP Authentication(For The Bat!).

If a message appears "Sender address rejected: not owned by auth user", the address from which you are trying to send a letter does not match the one under whose login you are authorized on the SMTP server. Make sure that in the mail program settings, the return address is set to exactly the address from which the login is used in the SMTP authorization settings.

If a message appears "Login failure or POP3 disabled", the mail program cannot access the mailbox using the POP3 protocol. Make sure you have entered correct password from the mailbox and in the settings section, access via the POP3 protocol is enabled.

If a message appears "Message rejected under suspicion of SPAM", the contents of your email were recognized by Yandex.Mail as spam. To solve the problem, open Yandex.Mail and send any one letter as a test. This way you will prove to the system that the letters are not being sent by a robot.

Check your computer for viruses using free antivirus programs: CureIt! from Dr.Web and Virus Removal Tool from Kaspersky Lab.

If your mail program does not accept or send letters, check that your mail program settings are correct, as well as your computer’s Internet connection settings.

If you are using antivirus program, firewall or proxy server, disable them and check if this reproduces the problem.

Read step by step instructions to search for missing letters. Before starting work .

Select an issue:

When you delete messages, they go to the Deleted Items folder and are stored there for 30 days. During this period you can restore them:

  1. Go to the Deleted Items folder.
  2. Select the required letters.
  3. Click the To Folder button.

If more than a month has passed since they were deleted, it will not be possible to restore the letters - they have been permanently deleted from the Yandex.Mail servers.

If the letters are not in the folder where they should be, then most likely they ended up in another folder, for example in Deleted Items or Spam. If you remember the sender's name or address, part of the text of the letter or the subject, try searching for letters in all folders of your mailbox.

Have you found the letters?

You can restore letters:

  1. Go to the folder in which the letters were found.
  2. Select the required letters.
  3. Click the To Folder button.
  4. Select from the list the folder where you want to move the letters - for example, Inbox.

Why emails disappear and how to avoid it

The Deleted emails folder is stored for 30 days, and the Spam folder for 10 days. After this, they will be permanently deleted from Yandex servers. Why emails may end up in these folders without your knowledge:

Another user has access to your mailbox

Emails can be deleted by a user who has access to your mailbox: perhaps you forgot to end your session after working on someone else's device. To end your session, click the link in your account menu Log out on all devices. This can also be done on the page - using the link Log out on all computers.

Letters disappear in the mail program

configure the program using the POP3 protocol

A rule has been configured that deletes or moves letters. Letters disappear in the mail program.

If you use a mail program and delete letters in it, they disappear on . This happens because your program is configured using the IMAP protocol - in this case, the mailbox structure on the service is synchronized with the mailbox structure in the program. To delete messages only in the program, but leave them in Yandex.Mail, you can configure the program using the POP3 protocol, but we recommend not doing this: the messages may not synchronize correctly with the server.

A rule has been configured that deletes or moves emails Indicate authentic ones in Yandex.Passport and link them to your account. Our security system may have found your account suspicious and blocked your mailbox. Most often this happens due to the fact that the phone number is not attached to the box or the Passport contains fictitious name and last name. It usually takes a couple of hours to remove the lock.

If you delete letters in your mail program, but they are still in their folders on the Yandex.Mail website, then most likely your mail program is configured using the POP3 protocol. Due to the peculiarities of the POP3 protocol, messages in the mail program may not synchronize correctly with the server. To work with Yandex.Mail, it is recommended to use the IMAP protocol. To learn how to migrate your email program from POP3 to IMAP, see Migration from POP3.

If your email program does not display sent emails, then most likely your email program is configured using the POP3 protocol. Due to the peculiarities of the POP3 protocol, messages in the mail program may not synchronize correctly with the server. To work with Yandex.Mail, it is recommended to use the IMAP protocol. To learn how to migrate your email program from POP3 to IMAP, see Migration from POP3.

The report always indicates the reason for non-delivery. About the most common reasons can be read in the article web/letter/create.html#troubleshooting__received-report.

If you receive errors about an incorrect certificate when activating SSL encryption in your email program, make sure that your email program and operating system are configured correctly:

  • On a computer (without lags and "date from the future"). If installed wrong date, the system erroneously determines that the certificate has not yet expired or has already expired.
  • All installed.
  • Checking HTTPS connections is disabled in your antivirus settings. You can change your antivirus settings according to our instructions for Kaspersky Internet Security and ESET NOD32 Smart Security See the Security Certificate Errors section.

Add certificate to list trusted certificates manually (Windows)

Attention. If you are not sure that you can install the certificate yourself, contact a specialist.

To add a certificate to the list of trusted certificates:

  1. Download the certificate. (If the linked file opens directly in your browser, click CTRL + S and save the file to your computer; there is no need to copy text from the file.)
  2. Open the Start menu.
  3. In the search field, enter certmgr.msc and click Enter key.
  4. In the program window, in the folder tree, click on the folder.
  5. On the right side of the window, click right click mouse on Certificates and select All tasks → Import.
  6. Click "Next .
  7. Click the Browse button and select the CA.pem file you downloaded earlier. Click Next.
  8. In chapter Certificate store Leave the default settings and click Next.
  9. Click Finish.
  10. (Opt.) In the pop-up dialog, click Agree.
  11. In the folder tree, click on the folder Trusted Root Certification Authorities→ Certificates.
  12. In the list of certificates (on the right), find the certificate Certum CA, right-click on it and select Properties. Properties → S/MIME and TLS.
  13. In the block, set the switch to the Internal position.
  14. Click OK.
  15. Try sending a letter. If the certificate error appears again, then in the same block Properties → S/MIME and TLS → Implementing S/MIME and TLS certificates Set the radio button to Microsoft CryptoAPI.
  16. Click the OK button.

Note. The switch positions have to be changed manually, because... in some versions of The Bat! position will work Internal

  • SMTP: server - localhost, port - 25
    • POP3: server - localhost, port - 110
    • IMAP: server - localhost, port - 143

    If the problem persists, try using the recommendations from the articles Trade Management Mail Client and gmail (following the recommendations, substitute yandex instead of gmail everywhere) and Sending letters and receiving email using SSL.

    I am sending emails from a scanner that does not support SSL

    Set up your MFP or scanner as follows:

    1. Specify the following SMTP parameters:
      • server - smtp-devices.yandex.com
      • port - 25
    2. Enable authentication (authentication).
    3. Enter your username and password in the appropriate fields.

      Attention. Be sure to enter your username and password manually. If you choose authentication similar to the incoming mail server, sending will not work.

    Limitation. You can send letters in this way only to addresses served by Yandex.Mail (in the yandex.ru domain or to addresses. Letters will not be sent to the mailboxes of other mail services through this server.

    If you recently changed your mailbox password, make sure you also update your mail program settings. If the password in the settings is correct, wait a few hours - the mail program settings may not synchronize with the Yandex server right away.

    Try logging in with the same username and password: enter the authorization data again, rather than using the ones you remembered earlier. If there is a requirement to enter check digits, you can see the list possible reasons in the article Why do I need to enter check digits during authorization?

    Mail.Ru is one of the most popular postal services in the Internet. With the advent of smartphones, it became possible to use email directly on the phone. However, on Android, setting up access to the mailbox has some peculiarities. In this article we will take a closer look at how Mail.Ru mail is configured on Android.

    How to set up Mail.Ru mail on Android

    First you need to find the Mail utility, which comes standard preinstalled on Android. Go into it, go to the “E-mail” item and click the “Menu” icon and then “Settings”. In the upper left corner there will be an “Add account” button. After this, the “E-mail supports most popular services” window will appear. There will be two lines, you need to fill them out. The first line is “Name”. It must be entered in full as [email protected] and mailbox password.

    The next window will prompt you to select an account type. There will be 3 options: POP3, IMAP, Exchange.

    For better smoothness and speed of operation, it is better to choose the second option. Consider the case where POP3 was selected.

    Here another window will appear where you will need to fill in the “POP3 Server” fields. Here you need to enter pop.mail.ru. Next, “Port” – enter 995, “Security Type” – SSL/TLS, and in the last column “Delete messages from the server” you need to select “Never”.

    IMAP is configured in a similar way. Only in the “Port” column you need to enter 993, “IMAP Server” - imap.mail.ru, respectively, “Security Type” is the same as in POP3. We leave everything else unchanged.

    After installing the protocol, the last window will appear where you need to fill in the item “ SMTP Server", you need to enter smtp.mail.ru, "Security type" - SSL/TLS, and in the item "Require login to account" there should already be a checkmark. Everything else is already filled in.

    After this, all that remains is to click the “Next” button and enjoy all the benefits email box. It was described in detail how to set up Mail.Ru mail on your device. If there is a need to add another account, you will need to do everything described above, only change the data in the “Password” and “Username” columns.

    Setting up Mail.Ru mail on Android: Video

    Possible problems when setting up an email service

    The Android system is not perfect. Sometimes a network error occurs while working with mail on Android. In such a situation, the first thing to do is to check that all data has been entered correctly. Next, see if the Internet has disappeared. If everything is fine, you need to restart the device and try to enter everything again. In most cases, after such manipulations, everything starts to work normally.

    Mail client for Android system: Video

    Mail agent for using the Mail.Ru service

    There is an official postal agent for Android from Mail.Ru. You can download it at Google Play link . The client is configured according to the algorithm described above. The application is smooth and stable. In addition, there are a huge number of alternative clients. They are both paid and free, and differ in functionality. Which one to choose depends entirely on personal preference.

    Thus, we saw that installing the Mail.Ru service is not at all difficult, and instead of the standard client, you can use alternative ones.

    You can set up your mailbox immediately after, but the urgent need for this appears after some time. The reason for this is active correspondence, registration in different services, news coming to your email. Therefore, there is a need to sort out all the letters and put them in order; all this can be done using the settings tools.

    The settings menu is located in the “MORE” tab of the main mail menu.

    Settings panel

    Some time has passed since you created your first mailbox on Mail.ru, but you can’t find anything in the mailbox? All letters arriving in the mail end up in the “Inbox” folder and over time the number of letters becomes so large that the received letter, set aside for reading at leisure, cannot be found.

    Creating folders

    In order for the box to contain full order everything needs to be incoming letters were laid out according to different folders according to our classification, for example by topic or author. Create new folders in the settings in the “Folders” section. To do this, go to this section and click “Add folder”.


    "Folders" section

    In the window that appears, you need to enter the name of the folder and the location where we want to save this folder. For example, we want to create a folder called "Registration" and save it to upper level, then we do it as shown in the figure. Having created everything required folders, we can move the corresponding letters there.
    Creating a new “Registration” folder

    Setting up moving emails to folders

    IN mailbox you can set up automatic movement of letters to specific folders, to do this you need to click on in the settings "Filters and correspondence". The window that opens " New filter" This window specifies the conditions for automatically moving letters. We put ticks in places where this is required. After correct settings mail filter, letters will not be saved in a general heap in the “Inbox” folder, but specially created for this purpose. That's it, now all letters from friends will arrive in special folders where they can be easily found.


    Setting up a filter for moving letters to folders

    Box decoration

    Coming New Year and I want the page of the box to look appropriately, elegantly. You can change the design of the box by clicking on the “Themes” button. Themes can be changed to suit any occasion. For example, when the New Year approaches, the system offers different variants registration


    Mailbox themes

    Do you want your friends to immediately know that the letter came from me? To do this, Mail.Ru offers to upload your photo and come up with a template for your signature. In this case, it may be necessary to reduce the volume that the photograph takes up using special programs and services.


    Uploading your photo to your email and setting up a signature for letters

    Working with letters

    Another important setup section is the “ Working with letters" This section allows you to make your email work more efficient. For example, here you can configure automatic cleaning baskets when leaving the mail, change the number of letters shown on one page etc.


    Setting up the display of letters in the mailbox

    Over the years, the epistolary method of communication has evolved from paper to electronic. There are 200 email services on the Internet, with the help of which users communicate and send data via email. Each online mailer has its own structure and individual interface, but along with this, programs have been developed that work with mail without a browser. The question arises of how to correctly create an external email address in a computer program. An example of setting up Mail.ru - Outlook will help answer it.

    Local mail client

    Online developers computer programs offer users a choice of software that performs the role electronic client. Each local mailer has an individual interface and useful features. But is it worth loading your computer with programs if they are available for browser use? Yes! Proof of this are Microsoft Outlook 2013 and Outlook Espress clients. Outlook itself usually does not take much time from users.

    A person usually has two or three email addresses, which he regularly uses, but these accounts are registered on separate online services. Of course, you are allowed to operate with one mailer by setting up personal mailboxes on it. But in this case, the external service does not guarantee that the letter from someone else domain name will go correctly.

    The Outlook interface was created for users regardless of the level of computer skills, so setting up an online resource is considered on it. Example external service will become the online mailer Mail.ru.

    What you need to set up Mail.ru - Outlook

    Before you start working directly, it is worth checking:

    1. An account registered on the Mail.ru website.
    2. Installed Outlook.

    If the MS Office package was previously present, the mailer will be found among the list of standard software. Outlook 2013 or Outlook Express can be downloaded as separate component

    in Outlook 2013


    3. Select the connection protocol.

    4. Specify user parameters and server information.

    It is worth considering that for IMAP server incoming mail - imap.mail.ru; for POP3 - pop.mail.ru.

    Instructions for Express - Mail.ru

    1. In the “Service” tab, go to “Accounts”.

    2. “Add” button, then “Mail”:


    3. Data for outgoing and incoming servers is indicated:

    5. When setting up an account Outlook entries- Mail.ru is completed, you need to open the “Properties” of this account.

    6. In the “Advanced” tab, enter the ports for receiving and sending letters.

    7. Allow downloading of folders from the specified servers.

    8. The account is configured.

    What nuances should you pay attention to?

    When setting up Mail.ru - Outlook, problems may arise that can be easily resolved. The main thing is to follow some rules:

    1. Account indicated full name with the inclusion of the “dog” icon and domain ([email protected]).

    2. The username in the “From:” line of the mail recipient may be different; it is not necessarily the sender’s first and last name.

    3. Carefully check the input of the incoming/outgoing server ports.

    4. To ensure that information received by the local email client is copied to an external resource, uncheck the “Delete copy from server...” checkbox.

    By installing the local Outlook mailer and completing the Mail.ru - Outlook settings, the user will be able to receive and send messages, and a number of additional functions will appear.

    1. It will become easier to manage your external mailer account.

    2. Message filtering is set by individual sender; on the subject of the letter; a single word or subject of a letter.

    3. Message archiving and further processing is much faster.

    4. The contents of the folders are organized according to preferences.

    6. A local mailer will help you organize and plan your workday thanks to the calendar. This feature allows the user to create a schedule and set reminders.

    7. The Outlook address book can be synchronized with mobile operating systems, transferring contacts to or from the phone. Besides, in address book business cards are created for each participant indicating information about location, company, phone number and other things.

    8. The Outlook messaging system allows sending and receiving

    This is completely updated mail client. Mail.app has changed externally and internally: messages that are similar in topic are now automatically grouped together in “Conversations”, search markers help you find them faster the right message, and the favorites bar provides fast access to the most important folders.

    The new Mail.app is so good that I, who had been using the web versions of Gmail for almost seven years, completely switched to Apple's desktop application. The speed of the program, the responsiveness of the interface and deep integration with operating system make you happy every day.

    In this post I would like to tell you how to set up Mail.app to work with popular email services. The reason for writing the post was questions from readers on Twitter and VKontakte. I hope the article will be useful.

    The developers of Mail.app included information about setting up several of the world's most popular email services. There are no Russian mailers there, but if you use Gmail or Yahoo, consider yourself lucky.

    When you're in Safari browser login for the first time Gmail page, a window will appear with short message: Would you like to use Mail.app, iCal calendar and iChat IM client to work with your Google account? All you have to do is enter your login and password information.

    The ease of setup was simply amazing. There is no need to specify servers for receiving/sending messages, ports, etc. Just login and password.

    If Gmail is configured to work using the IMAP protocol, then in Mail.app you will have the entire hierarchy of labels/folders recreated. The mailer will begin downloading letters, and this procedure may take a lot of time. After booting, you will most likely notice fan noise. This is Spotlight starting to index new content. After a couple of hours, the computer will return to normal.