The Alcatel phone keeps rebooting. Why does Android reboot on its own? There are several options to solve the problem

In this article we will try to give an extended answer to why a Samsung phone reboots itself during a conversation, typing, photography, playing a game or listening to music.

Solving most problems will require special skills, professional repair equipment and spare parts. Therefore, in similar situations, we recommend that you seek help from service center In your city.

Reasons why a Samsung phone reboots on its own

1. Software glitch

Samsung phones run on Android OS or Windows Phone(some models). However, it is with Android versions that people most often encounter reboot problems during operation.

If you find that after a recent kernel update (automatic or manual), problems with self-rebooting began to appear, then you should roll back the firmware to the previous version. You can do this yourself (there are plenty of instructions on the Internet on how to flash a phone), or you can turn to a professional for help.

Previous official firmware can always be found on the Samsung website in the appropriate section http://samsung-updates.com/device/.

After the manufacturer releases next version firmware, you can update, because. The bugs will surely be fixed after numerous complaints from users around the world.

2. Problems with the battery or charging connector

This reason is the most common. To fix it, you may need the professional skills of repairmen at service centers.

First, you should check the battery for visible physical damage (swollen, oxidation of contacts).

Next, we look to see if there is any play between the contacts of the battery and the phone. The fact is that during a conversation, typing a message or playing a game, the phone shakes, which can lead to a slight discrepancy at the point of contact and entails the phone turning off with the possibility of rebooting itself.

It is not uncommon for the charging connector to become clogged or damaged as a result physical influences, that leads to short circuit and causes the phone to malfunction.

3. Due to moisture getting under the body of the Samsung phone

After contact with liquid, various elements of the phone could fail, which led to a spontaneous reboot of your Samsung.

IN in this case Diagnostics using professional repair equipment is necessary, because The effects of moisture can manifest themselves in different ways. This is the most difficult reason for the manifestation of a particular breakdown in any gadget to diagnose.

3. Memory full

For the Android or Windows Phone OS to work properly on your Samsung phone, space is required not only physical memory (internal phone), but also RAM.

Insufficient memory can lead to crash operation of the gadget followed by a reboot in an attempt to boot normally.

Install Smart app Manager, where you can see how much physical and virtual (RAM) memory is free. You can clean/enlarge/release it right away.

4. Problems with installed applications

Everyone knows that in Google Play(Android application repository) there is practically no moderation. All this leads to the appearance of unstable versions of applications, which are often infected with viruses.

Some applications may simply not be compatible with your phone model or firmware version. You install such an application, launch it, it seems to work, but it begins to overload your phone’s memory or send incorrect signals to the OS. As a result, the phone crashes.

Therefore, if you find that your samsung phone reboots itself after installing some application or set of applications - try removing them and checking the functionality of the gadget.

Other reasons for Samsung phones to reboot on their own

In fact, there can be many reasons. We have listed the most common ones.

Often, in order to identify exactly what affects random reboot- required full diagnostics phone.

In our workshop you will be provided qualified assistance: They will conduct a comprehensive diagnostic that will determine the exact cause of the problem, and will carry out a professional repair of your Samsung phone. Contact us and you will forget about any malfunction of your mobile device.

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ARMEN SIMONYAN, J2 prim

Over time, a window opens to update the phone but is not installed. Loading fails

Good afternoon
More likely, software glitch, cost of restoration is 1000 rubles, diagnostics are free.

Valentina, Samsung Galaxy Tab A 6

A month after purchasing the tablet, the screen lit up yellow, after which I passed out, I had to reboot with the power and volume down keys. Now twice a month it reboots on its own, and if this happens while watching a video, the screen goes dark and a buzzing sound comes from the speakers, after which the device does not turn on for half an hour. What could be the reasons?

Hello!
The reason may be of a software nature, as well as malfunctions in internal memory, in the power circuit and others. The cost of repairs is from 1000 rubles, diagnostics are free.

Denis, samsung galaxy grand prime

During the conversation it says “restart”, it reboots and continues to work as if nothing had happened. Sometimes it disappears, sometimes it happens 5 times a day.

Good afternoon
The reason may be a software failure, or a malfunction of the internal memory, the cost of repairs is from 1000 rubles, diagnostics are free.

Anna, Samsung j6+

Hello, this model I bought the phone yesterday! By the evening of the same day, the phone rebooted by itself while transferring data. So it rebooted 3 more times by morning next day... Didn't fall, didn't get wet. I have a question, please tell me, is it necessary to return this phone (diagnosis, repair, flashing) because if you don’t return it, the problem of spontaneous rebooting will become more frequent and worse? Or can you walk around with such a device and turn a blind eye to these not very frequent, but of course, upsetting reboots?

Hello!
The fact that the phone reboots in the first days after purchase may indicate a manufacturing defect, microcracks on the board that appeared during transportation and storage in the store, as well as other reasons that can only be found out during the diagnostic process. Whether or not to carry the device under warranty is up to you to decide.

Victor, Samsung Galaxy note 8

Hello! The smartphone spontaneously reboots for no reason. Applications constantly appear on the screen and stop working. Please comment! The smartphone was recently purchased...didn't fall...didn't fall into water...

Good afternoon
Probably a software failure, the cost of recovery is 1000 rubles, diagnostics are free.

Evgenia, Samsung note 7

Hello, the phone freezes and reboots. Sometimes the screen freezes for a long time and then I hold side button decreasing and it reboots. What could it be?

Good afternoon
A software failure is possible, as well as problems with the internal memory, the cost of repairs starts from 1000 rubles, diagnostics are free.

Nikita, Samsung s4

Lately when working or just when lying down, it turns off, then it tries to turn on, the white Samsung screensaver lights up, then disappears for a while and again the white screensaver and so on ad infinitum

Good afternoon
The reason may be a software failure, or also a malfunction with the internal memory, the cost of repairs is from 1000 rubles, diagnostics are free.

Konstantin, samsung galaxy A5

fell into the snow later it started to reboot itself every 5 seconds

Good afternoon
The cost of repairs is from 1500 rubles.

Michael, Samsung J7

You set the unlock to your fingerprint, then everything is fine, but then it can’t unlock, but you enter the password and it reboots.

Hello!
Diagnostics are required, a software failure and other causes of malfunction are possible, the cost of repairs is from 1000 rubles, diagnostics are free.

Irina, Samsung J4

Good afternoon. They gave my son a brand new phone, my girlfriend unwrapped it in front of me... they didn’t drop it, didn’t get it wet, didn’t shake it... it was still empty, but even then it rebooted on its own... What happened to it? Maybe you know? My son is upset, just like me.

Hello!
The exact reason for the reboot can be determined after diagnostics; the usual faults in this case are a software failure, damage in the power circuit, microcracks in board elements. If the phone is under warranty, you should contact the warranty service center.

client, Samsung Galaxy J7 2016

They went into the cell using the phone. It said camera failure. We tried rebooting, but it ended up rebooting on its own. The lock screen turns on for a second and reboots again.

Good afternoon
Probably a software glitch, the cost of repair is 1000 rubles, diagnostics are free.

It started to reboot itself when you don’t touch it, it does this once every 10 minutes. I reset all settings - it didn't help. No moisture got in, it fell a long time ago, about six months ago. Battery without swelling. Can you tell me what could be the problem?

Hello!
The reason may be a software glitch, microcracks on the board after a fall, etc., the cost of repairs is from 1000 rubles, diagnostics are free.

Daniyar, samsung j4 2018

Hello Samsung j 4, tell me the problem is that the phone reboots during the game “any game”, there is not enough space, there is a lot of memory, the phone is new, it was under warranty, they supposedly reinstalled the systems but the problem remained!

Hello!
Most likely, the RAM cannot handle the load from the game. If the phone otherwise works fine, the problem is not with the phone.

Yuri, iPad mini 2

The sensor does not work after a fall

Hello!
The cost of repair is 4500 rubles.

Valeria, Samsung galaxy J4

I'm currently in the hospital, I use my phone all the time because... nothing to do. Recently I started to restart myself sometimes. Tell me, is this from constant use, or should it be cleaned? I didn’t update the firmware, it didn’t crash in the hospital.

Good afternoon
It is possible that the phone's memory is overloaded, try resetting to factory settings, if the problem persists, the reasons range from a software failure to internal memory faults, repair costs from 1000 rubles, diagnostics are free.

Vania, J4

Hello, I'm playing the game mobile legends before everything was fine until a couple of days ago at one fine moment the phone clicked and rebooted, now it reboots almost constantly only in this game!! I tried reinstalling and it didn't help!!!

Good afternoon

Baurzhan, Samsung Galaxy s8

Hello! Why does my phone reboot when I want to make a call? It didn’t fall anywhere, I didn’t wash with it. Please, say Me!

Hello!
There may be a software failure, try returning the phone to factory settings, if the reboot continues, the cost of restoring the software is 1000 rubles.

Dima, Samsung j4

I'm playing games and the phone reboots itself, what should I do?

Good afternoon
A software failure is possible, the cost of restoration is 1000 rubles, diagnostics are free.

Ivan, Samsung Galaxy J4

Hello, I have this problem: when I play FIFA Mobile, after a while the phone starts to reboot, this happens periodically 2-3 times a day, moisture and water did not get in, it did not fall, and this only happens with FIFA Mobile, I reinstalled the game, it is useless.

Hello!
Most likely, the game takes up a lot of RAM. If the phone works fine the rest of the time, then the problem is not with the phone.

Semen 535, Slmsung j3

Hello
When I play a game or turn on
it hangs for me and reboots
help me please
did not fall anywhere, did not touch moisture
1 time there was a failure in the system and they took me to a specialist

Hello!
There may be consumption on the board, incorrect installation of software and other reasons, the cost of repairs is from 1000 rubles, diagnostics are free.

Nurik, samsung galaxy j3 2017

When I play a lot, the phone reboots by itself. what to do?

Good afternoon
Most likely, the phone's RAM can't handle the load; if the phone only reboots while playing, then that's the reason. If a reboot occurs when the phone's memory is not loaded, the cost of repair is from 1000 rubles, diagnostics are free, most likely there is a software failure.

client, Samsung S5

Reboots on its own

Good afternoon
Most likely, a software failure, the cost of restoration is 1000 rubles, diagnostics are free.

Andrey, Samsung J7 2015

Hello!
The phone often reboots and throws errors on all applications, including system ones. The phone has no visible damage and has not been floating. We tried resetting the settings to factory settings and reflashing them, none of this helped, the phone still reboots and throws errors. Often applications simply stop and nothing can be turned on until a reboot.
Tell me, what else can be done with it and what it could be?

Good afternoon
The reason ranges from a deep software failure to malfunctions in the microelements of the board, the cost of repair is from 1000 rubles, diagnostics are free.

Andrey, J3

It comes up during any game, even if it weighs little. There is a lot of memory and RAM too.

Hello!
A software failure is possible, the cost of repair is from 1000 rubles, diagnostics are free.

Aset, Samsung Galaxy j3 30F/DS 2017

Recently I started rebooting myself when I play the game. I only have one game, but it’s heavy and takes up almost 1 gig. The game was installed a long time ago and this has never happened before. It only reboots when I'm playing.

Good afternoon
Most likely, the phone’s memory cannot withstand the load from a heavy game, a software failure is also possible, the repair cost starts from 1000 rubles, diagnostics are free.

client, Samsung j3

HELLO. MY PHONE DIDN'T FALL IN THE WATER, BUT IT FELL ABOUT 17 TIMES ON THE FLOOR. I'M VERY AFRAID THAT THE PROBLEM WILL NOT BE SOLVED, AND ALSO - WHAT WILL HAPPEN IF I RESET TO FACTORY SETTINGS?

Hello!\
If you reset to factory settings, the phone will reset all information and return to the form it was in when you bought it in the store. All unsaved information will be lost. It is not clear from your message what the problem is with the phone, please clarify.

Nare, Samsung J3 2017

Hello! The phone is almost a year old. Recently I started rebooting myself when I play the game. I only have one game, but it’s heavy and takes up almost 2 gigs. The game was installed a long time ago and this has never happened before. It only reboots when I'm playing, but it doesn't happen all the time. It started recently and has only happened 2 times so far. It rarely fell and no moisture got in.

Good afternoon
Try resetting to factory settings, if the problem persists, diagnostics are needed, most likely a software failure, repair cost starts from 1000 rubles, diagnostics are free.

Vlad, Samsung j3

Hello, forgive me for telling you again, but during the game the phone reboots at any time. what is the reason?! Thank you

Good afternoon
The reason may be that the phone’s memory cannot withstand the load, there may also be a software failure, the cost of repairs is from 1000 rubles, diagnostics are free.

Vlad, Samsung GALAXY A5

The phone has not been exposed to rain, it may have fallen after Small child I dropped it, turned it off, when I tried to turn it on, it began to reboot on its own, it does not respond to the operation of the buttons, it constantly shows the inscription “Samsung GALAXY A5 (and the inscription below) POWERED BY android.” It is impossible to get the battery from the inside, the phone cannot be disassembled.

Hello!
The reason may be a software failure, as well as damage to the board as a result of a fall, the cost of repairs is from 1000 rubles, diagnostics are free.

Darina, Samsung J3

The phone is about 9 months old, has not been dropped, has not been exposed to moisture. It started to reboot itself when Wi-Fi or mobile Internet is turned on and I’m on YouTube or Instagram, or just looking for something in the browser.

Hello!
Try resetting to factory settings, if the problem persists - software restoration costs 1000 rubles, diagnostics are free.

Vladimir, samsung galaxy s5

After I tried to reset to factory settings (settings - archiving and reset - reset data) the phone has rebooted and will no longer boot. First the logo, then the robot for 1 second and then reboot again. And so on an infinite number of times! I can’t get into recovery!

Hello!
The cost of software restoration is 1000 rubles.

Alexei, samsung j710

The phone reboots from light impacts, even very light ones, for example when I put it on the table not very carefully. The phone did not fall, did not get wet, and did not overheat.

Good afternoon
Malfunctions in the power circuits are possible, the cost of repairs is from 1000 rubles, diagnostics are free.

Tanya, Samsung Galaxy J3 2016

It started to reboot on its own, but first I received a notification that some programs had stopped working (programs on the memory card). After rebooting they disappear or don't work until I manually reboot the phone. What could be the problem?

Hello!
Most likely, a software failure, the cost of software recovery is 1000 rubles, diagnostics are free.

Andrey, samsung galaxy note 8

Bought new device in mvideo and after a couple of weeks they started spontaneous reboots and the icing on the cake was that the display went out but the sensor worked. Hold the power button and reboot by touch and voila, it works. But he began to perform such somersaults with enviable consistency. Tell me what could be the reason? In the center I can’t get there yet geographically.

Hello!
The cause may be faulty software, as well as faults in microelements of the board - flash memory, etc., the exact reason can only be determined after diagnostics.

tital, Samsung J 3

The phone is new. From the first day it began to reboot on its own

Good afternoon
The problem may be in the software or in faults in the board, the cost of repairs is from 1000 rubles, diagnostics are free.

Anastasia, Samsung J3

The phone is a year old and began to reboot on its own if the Internet is turned on and the video is paused. Tell me, what could it be? The phone was not dropped. No moisture got in.

Hello!
Try resetting to factory settings, if the problem persists, the cost of restoring the software is 1000 rubles, diagnostics are free.

Novel, Samsung j3

The phone is new, applications and some contacts have already been deleted twice with an interval of 3 months, what could be the reason? Thank you

Good afternoon
Most likely, a software failure, the cost of restoring the software is 1000 rubles, diagnostics are free.

Dmitriy, Samsung Galaxy Note 3

I launch some applications, the phone freezes and turns off. This may happen a couple of times, and then the charge on the phone is zero.

Good afternoon
Most likely there is a problem with the battery. If the problem does not disappear with a new battery, the reasons may be in the consumption on the board, the cost of repair is from 1000 rubles, diagnostics are free.

Anastasia, Samsung A8 2018

Good evening! The phone is brand new and is three months old. When I put it on charge it stops responding to my requests. The fingerprint doesn't work, the phone gets stuck, after about forty seconds it turns off and reboots, then it works fine. Didn't fall under water, didn't get caught. I'm worried about what the consequences might be?

Good afternoon
The reasons can be either electronic or mechanical in nature; if there is a guarantee, we advise you to contact the warranty service center.

Arthur Ildarovich, Samsung Galaxy J 3

After accidentally installing the UBANK application, WITHOUT MY CONFIDENCE. The phone began to malfunction, first it affected the battery (the phone began to discharge quickly), now the phone reboots on its own. There is no way to uninstall the UBANK application, just disable it.
Help solve the problem.

Hello!
More likely, this application added to standard after next update software, to unfortunately, in this In this case, you can only turn it off. You can also contact Samsung technical support for additional questions.

Articles and Lifehacks

and it is impossible to work normally on it? First, we need to say that you should not panic or go to the store to buy a new phone, because the problem can be solved. The situation when it is not clear is generally much worse. But first of all, you need to figure out why he is doing this?

Why does my phone keep rebooting?

1. The most common reason why the phone keeps rebooting is a software glitch or a conflict between several installed applications. For example, your phone may have several strong antiviruses, which, as you know, cannot be done, because they perceive each other as a danger and try to remove them from the system. It is precisely their conflict that can lead to constant reboot phone.

2. In addition, a reboot can be caused by moisture trapped under the body of the mobile device. After all, water is excellent guide for current and if it hits any contact, it shorts out, which causes the phone to malfunction.

3. Not so often, but still sometimes the cause of a reboot can be a failure of the signal power amplifier, because a broken amplifier requires an increased amount of electricity, so the phone can constantly turn on and off, as well as damage to the internal board of the phone.

How to solve the problem with your phone constantly rebooting

Having dealt with the problems of constant rebooting of the mobile device, you can move on to solving them. If it occurs due to a software failure or application conflict, then you need to go to a service center, where a technician can determine the exact cause of the problem. After all, it will be extremely difficult to independently determine which applications are in conflict, or which program crashed. But if several antiviruses are detected on your phone, you can try to remove one of them and reboot the phone yourself. Perhaps after this it will work normally and other useful applications will be available.

In addition, you should contact the service center specialists also in the event that moisture gets into the phone. Although if you take it apart and give it some time to dry, then the problem may disappear.

Well, the power amplifier, as well as the internal board of the phone, will have to be replaced with new ones, since only this will help solve the problem with the phone constantly rebooting.

Constant reboot is quite common problem modern smartphones, especially noticeable in the cold season. The devices are simply not designed for use in sub-zero temperatures. Note that hypothermia is not the only reason for endless or frequent “resets”. The source of the problem can be either a device crash or software problems. Below is what to do if the phone itself reboots without stopping.

There are several main reasons for frequent reboots.

Mechanical impact on the smartphone body - a fall or a strong blow.
Malfunctions operating system. This includes errors after installing incompatible firmware and updates, as well as malfunctions of certain programs.
Failure or significant loss of battery capacity. The situation is relevant both for old devices and for new ones - but with low-quality batteries.
Malfunction of the motherboard modules responsible for supplying power.
Liquid has entered the phone body, resulting in oxidation of elements and the appearance of rust.
Hypothermia or overheating.

Problems can be caused by both software and hardware faults. Mechanical damage damages device components, causing frequent resets.

An unusable battery is one of the main reasons for this defect. To check the battery, remove it from the smartphone and carefully inspect it. If there are bulges or visible damage on the surface, the battery should be discarded and replaced with a new one. Swollen batteries cannot be repaired, but in some cases their life can be extended:

Using a flathead screwdriver, remove the sticker from the front of the battery. Disconnect the chip and set it aside, but do not tear off the controller contacts.
Using a thin needle, carefully pierce the side of the battery where the controller board used to be.
Press the battery with a heavy object larger than its body in area. Release any accumulated gas without damaging the battery.

Important! The above method will help extend the battery life by several days, but the battery should be replaced as soon as possible.

If the problem was a faulty battery, the reboots will stop for a while. Only replacing the battery can completely eliminate the defect.

Phone reboots when starting Android

If your gadget reboots every time you turn it on, the following methods may help.

Execute full reset via Recovery. On models different manufacturers Logging into Recovery is a little different. Universal method– when you turn on the phone, hold down the “Volume Down” and Lock buttons when Android icon– release volume down. Menu navigation using volume switches and power button. Select “Wipe data/Factory reset”, then confirm the selected action. Reboot the device with the command “Reboot system now” - the problem will disappear if the endless reset is caused incorrect firmware.
Disconnect the battery and leave the device turned off for 20-30 minutes. Then insert the battery back - in some situations the method may help.

Important! After a complete reset, all your data, accounts, photos and other information will be deleted. personal information. Carry out the procedure if the gadget reboots due to errors during firmware or update.

When you turn on the camera

Camera app causes reboot on old iPhones after iOS updates before latest version, and in case of virus infection. Scan your device with an antivirus or roll back to previous version systems for troubleshooting.

After activating GPS

Some Android smartphones may reboot when the system is turned on GPS navigation. The main problems and solutions to such a defect are described below.

Old SIM card: some smartphone models are not compatible with SIM cards from some operators. Try replacing the SIM card with a new one or contact the service center of your mobile communications provider.
Memory card: SD - the card can also cause a reset when turning on GPS. Remove the storage media from the phone and check if the problem has disappeared.
Incorrect actions during firmware: perform a Hard Reset if the gadget reboots after installation modified version OS. How to perform the procedure is described in the picture.

When Bluetooth is turned on

Instant reset after activating the file transfer function – common problem HTC models.

You can fix the problem executing Hard Reset, but in this case your information and Accounts will be deleted.
Bluetooth usually takes a few seconds to turn on - try disabling the feature the next time you restart your device. The option can be accessed through the notification shade - as soon as Android and the main menu load, turn off multimedia data transfer.

When talking

If the gadget performs a Reset during a conversation, check the battery contact with the main board. Perhaps, after a long period of use, a gap has appeared between the battery and the connector, which can be eliminated by securing the battery with double-sided tape.

When launching applications

Some programs cause Android to reboot due to poor optimization or execution errors. The simplest and effective solution– remove the “problematic” application. Perhaps the problem is not in the program itself, but in certain drivers or malfunction of the OS. In this case, a full reset will help.

When connected to a PC

If the gadget reboots after connecting to the computer, make sure that there are no following problems:

The USB cable is connected correctly and the cord is not physically damaged.
The Android phone or Windows PC is not infected with malware.
Installed on the computer compatible drivers. If for some reason the utilities necessary for the device to operate do not load, download them manually from the manufacturer’s website.

Conclusion

Android and iOS smartphones can be restarted by various reasons. In some situations the problem is caused by faulty firmware or applications, in others it is physical damage device body. Repairing the software part can be done at home, but in other cases it is advisable to contact the manufacturer’s service center.

Video

Sometimes owners of a particular smartphone encounter a problem: their Samsung phone reboots itself. This can happen during a conversation, when taking photographs, while listening to music, or working with certain applications.

In any case, the situation is quite unpleasant. And of course, I want to find out the real reason for this “behavior” of the phone. Let's try to figure out why Samsung constantly reboots.

Possible reasons

In general, the factors causing self-reboot phones are quite varied. The most common reasons are the following:

software glitch.

Incorrect operation of the software can cause regular reboots of the mobile phone. In this case, the problem can be solved only through a quality update;

moisture under the phone body.

Samsung constantly reboots even in cases where moisture gets under its case. It is important to thoroughly dry and clean your phone. Moreover, exposure to liquid can damage individual elements of the device that will need to be replaced;

failure of the signal power amplifier.

If such an amplifier breaks down, the phone begins to consume more energy, which as a result leads to regular reboots;

damage to the main board.

Samsung phone reboots itself when it is damaged printed circuit board. It can be damaged by moisture and impacts from impacts and falls. Such a malfunction in some cases results in a constant reboot of the device.

Let's sum it up

The reasons mentioned should be considered the most common. Their list can be supplemented:

Battery failure;
Mobile phone memory full, etc.

As a rule, you can independently determine the real reason, due to which Samsung constantly reboots, and, moreover, it is very difficult to eliminate it. Therefore for prompt solution problems, it is advisable to contact the service center.

It happens that it reboots on its own, but occasionally

Good day, Sergey. This is a common problem with this model and requires diagnostics.

While working with one or another application, regardless of weight or requirements, the phone reboots itself every 10 minutes

Good afternoon, Alexander. Try replacing the battery.