The right to service and repair has expired. “Right to service and repair” and iPhone warranty - we look at all the options! How to find out IMEI and serial number of iPhone

Hello! Another short instruction, which, in principle, could be done without - since there are already a lot of articles on this subject on your Internet. After all, any search engine when asking “find out the iPhone warranty” displays on the first line correct link to the official Apple website - enter the serial number and check.

Then why this note at all? Several important reasons. Firstly, I will tell you as many as 2(!) ways to find out the remaining guarantee period your iPhone. Secondly, unlike the official Apple website, you can always write your question in the comments and receive an answer. Thirdly, since we have a blog here about iPhone and iPad, useful text “on topic” will not be superfluous :) It seems to me that all this is quite enough for this article to appear.

And if it’s enough, then there should be instructions. One two Three. Let's go!

So, the first way:

Before this date, you can safely contact any of the authorized service centers in Russia to receive free repair. The only point is that your iPhone model must match the one that is eligible for service in the Russian Federation -.

When checking, they will not always show the estimated expiration date; there may be other, less clear inscriptions -.

And everything would be fine, but in some cases (for example, when servers fail), the page may simply refuse to open. What to do if the site is “down”, and at that moment you are buying a device and the seller simply will not wait?

We will need the second method - all information can be found through technical support, and dictating the serial number. Believe me, they won't refuse. By the way, this is the only option to deal with repair service times for iPhones replaced due to defects - for such devices the warranty may not be displayed on the official website, although in fact it is there. So we call and don’t be shy :) And why be shy when we're talking about about your money and rights.

IN this article It would be possible to include several more alternative checker sites, but:

  1. They take all the information directly from the office. Apple resource.
  2. Sometimes they can lie a little.

This means there is little point in using them. Although... write if you need it - I’ll add it.

P.S. As already noted at the beginning, I am happy to answer all questions in the comments. Feel free to ask! Don't forget to press the buttons social networks and like it. For what? I’ll be honest - I don’t know :) But it’s not hard for you, but it’s nice for me. Thank you!

You don’t have to worry about whether the iPhone is genuine if the device is purchased at a hardware store or at one of the network offices cellular communication, like “MTS” or “Svyaznoy”. But if you intend to order an iPhone via the Internet (for example, from Chinese store) or buy a gadget “from hand”, you need to be careful and insist on preliminary check authenticity of the gadget via the Internet.

This method is the most suitable, because to use it you don’t even need to open the box and take out the device itself. Follow the instructions:

Step 1. Find the serial number of the device on the packaging - it should be located on the back of the box between the IMEI and the part number (Part No.). The serial number consists of 11 or 12 characters (numbers and letters).

Source: cheerfuleboway.tumblr.com

If the iPhone is printed and activated, check the “serial numbers” on the packaging and in the device settings (path “ Settings» — « Basic» — « About this device»).

Friends, underground Chinese craftsmen have learned very well how to make copies iPhone phones, they fake them in such a way that external examination sometimes does not allow a beginner to determine the clone in front of him or the real one original iPhone. Moreover, today many Apple phones have been released and it’s difficult to understand the intricacies appearance and features iOS firmware It can be problematic for novice users. In order to distinguish an original iPhone from a fake, several methods are used.


Today I will tell you - How to check iPhone on Apple website. This method is the most common, since you can check on the website not only unpacked, but also sealed in iPhone packaging, iPod player or iPad tablet, without opening the box.

This method has one more “plus” - it does not require iTunes. You can check the iPhone you are purchasing on the Apple website using a computer or using any mobile device(phone, tablet) with Internet access. To check your iPhone using this method, in any browser, go to: Apple.com/ru/
Top right on the website Apple Choose a section - Support


Scroll down the page to the “AppleCare and Warranty” subsection and select – Is my product still under warranty?.


A verification panel will launch on the site, where you will need to enter the serial number (aka Serial Number) of our iPhone, enter the captcha code and press the button - Continue. Find serial iPhone number or another Apple device can be found in several places, both on the box and on the gadget itself. If you have problems finding the serial number, then read – and look at the pictures –. Serial, Serial No. – this is also a serial number.

If you entered all the letters and numbers of the serial number correctly, then the name of our iPhone should appear, in our case the base Apple data correctly recognized our iPhone 5S. Means iPhone original and officially released. Below iPhone pictures, model name and serial number you can consider the warranty status, below we have reviewed the possible warranty conditions that you may encounter at the time of purchasing an iPhone:


Example 1. In the first example we see an iPhone 5S, which is in a sealed box, i.e. We checked it without even unpacking it and made sure that iPhone real, Not a fake. The model is displayed, the Apple website does not display warranty information yet, this means that this model After leaving the assembly line, it was never activated, so we were convinced that no one had really used this phone before. If you bought new iPhone, iPod touch or iPad and have not yet activated it, then when checking the site should give you approximately the same as in our first example - You must confirm the date of purchase of the product.


Example 2. After 3 months, we decided to check our iPhone on the website Apple yet once. As a result, we see different warranty data. Moreover, during these three months the free term technical support by phone, but the right to service and repair is still provided. In example number two, we see that this model has already been activated, this phone has already been used, but the one-year warranty has not yet expired. While the warranty for repairs and maintenance has not expired, you can find out the date of first activation of the iPhone.


Example 3: In the last example, we see that not only has this iPhone been used, but the repair and phone support warranty has expired. The third example shows that the iPhone is also original, not counterfeit, but it has been used for more than a year.

Well, now you will know how to check an iPhone for authenticity on the official Apple website; if you follow exactly the steps listed above, your warranty information will also be displayed in Russian. You can use the site check both when purchasing a new and used iPhone, iPad and iPod. If you are purchasing a used device rather than a new one, be sure to do this before purchasing and do not forget to activate the phone and call.

If you did not buy your smartphone or tablet from an authorized Apple reseller store, but, for example, from an advertisement site, such a check will be very useful for you for a number of reasons.

There are frequent cases of fraud in the secondary market, therefore, through IMEI checks and serial number, you can find out exactly where the iPhone was purchased, find out the activation date, remaining warranty (if any), find out whether the device in front of you is new and check its authenticity.

Let's take a closer look at each of these questions.

How to find out IMEI and serial number of iPhone?

The most reliable option is to look in the settings of the device itself. To do this, launch the “Settings” application, go to the “General” section and select “About this device”.

By clicking on it you will see all necessary information, including serial number and IMEI. For clarity, these points are circled in the screenshot. The entire sequence of actions is also valid for the iPad.

Similar data is provided on original box and the rear panel of the device. But, if we are talking about a used device, they could be replaced, but the system will provide 100% reliable information.

Another way - iTunes program. Launch it and connect the device to the computer using a cable. Click on the name of your gadget, and on the “Overview” tab, its serial number will be displayed:

Checking iPhone by IMEI

After you found out necessary information, you can run quick check devices using special service. Not all of them work correctly, therefore, we recommend using the proven iphoneimei.info

When you go to the site, you will see only one field in which you need to enter the received IMEI numbers. Just a few seconds and you get the necessary information:

As you can see from the screenshot, this way you can find out:

  • iPhone activation date
  • date and country of purchase
  • presence of binding to the operator.

Except third party service, similar data can be obtained on the Apple website. More on this later in the article.

Check by serial number

To check the warranty and get another one useful information, as they say, “first hand”, go to the Apple website using this link. A page will open in front of you that says “Checking your right to service and support” with a field in which you need to enter the equipment serial number, then the captcha, and click the “Continue” button.

As you can see in the screenshot above, this way you can quickly check the Apple warranty, which is important if the seller assures you that it is still valid. This way you can see for yourself.

Typically, the issue of warranty on an iPhone arises when something happens to the device. This is when the need for technical support arises. Apple Center. It also happens that, having decided, the buyer wants to check whether technical support is still available for him.

In addition, such a procedure will not hurt when buying a new phone, because modern Chinese craftsmen have learned so well that to the common man, and sometimes it is difficult for an experienced technician to distinguish whether the phone in front of him is real or fake.

Let's begin with worldwide guarantee for all Apple devices begins with the first turn on and activation, yes, exactly from the moment when most new owners joyfully anticipated the first start of the device.

Therefore, the most in a simple way, which will help not only check the validity of the warranty, but also determine the authenticity, is checking the iPhone on the Apple website. This method is the easiest, because you can check even an iPhone packed in a box.

Checking the right to Tech. support and service

In order to check your right to repair, you need a computer, tablet or iPhone itself with Internet access. From any browser you need to go to the official website Apple.com in the “Support” section. After this, a special verification panel will appear in front of you, into which you will need to enter the IMEI or serial number of your phone.

In order to find out the IMEI or Serial number there are several ways:

  1. Find it in Phone Settings
  2. Dial *#06# on your phone
  3. Both numbers are also indicated on the SIM card tray

After you enter the serial number or IMEI into the verification panel, the model should appear on the website and iPhone name. This will ensure that the model is genuine and officially released.

Below you will find information about its warranty status. We invite you to watch a video illustrating the entire process, and then consider several options for warranty conditions.

Possible warranty conditions

The phone is original and has never been activated before

In this case, the model and name of the iPhone will appear on the site, but there will be no information about the warranty status. The site may say something like “Warranty information could not be found” or “You must provide the date of purchase of the product.” This means that the device has not yet been activated, and therefore no one has ever really used it.

Technical support and service rights provided

If the phone was purchased and activated recently, then technical support and the right to repair will be located near the fields green tick, and the status is “Supported”, you can also find out the expiration date of maintenance here. This means that the device is under a free warranty.

The technical support period has expired, but the right to service remains

After the three-month period, the period for free technical support ends, but the right to service and repair remains. This means that the phone was used for less than a year, and until the right to repair has expired, you can find out the time the iPhone was first turned on.