How to disable paid messages on a megaphone. How to disable paid services on Megafon yourself through your personal account online, via SMS and ussd request. By SMS command

The most common reason why subscribers wonder how to cancel subscriptions on Megafon is the disappearance of funds from personal account personal phone.

Unfortunately, no one is immune from intrusive paid services. There are several ways to get rid of unnecessary options: via the Internet, SMS, SIM menu or using other commands. Let's tell you more about each of them.

Call to operator

If none of available options for some reason is not available to you, you can go the proven way. A common way to check subscriptions on Megafon and disable them is to call the operator. To do this, dial the number 0500 or 88005000500 .
Next, follow the autoinformer's prompts and, after connecting with a specialist, ask to disable the services you do not need. This method is effective, but there is a significant drawback - time.

Waiting for a specialist to respond can take a lot of time, so for busy people, before turning off services on Megafon in this way, it makes sense to consider other options.

Through “Personal Account” on the official website

The most convenient and in an effective way To disable paid services, you can visit your personal account on the Megafon website. The cabinet interface is extremely simple and clear, and the list of features is impressive.

To enter your “Personal Account” you will need to obtain a password. To do this, dial *105*00# on your mobile phone. In a couple of seconds the password will come. Further:

  • In the “Services” section, select “Services and Options”.
  • On the page that opens you will see a complete list of services that are connected to your SIM card, and short description each option indicating subscription fee.
  • To disable the service, you need to click the button next to unnecessary options.

Via SMS

Another way to remove Megafon subscriptions from your phone is to send an SMS to service number. If you can't access the Internet, this shutdown method is perfect. Just send an SMS with the text "stop" to toll free number 5051. In response you will receive an SMS with a list paid options connected to your number, as well as instructions for disconnecting. Another way is to send an SMS with the word “stop” to the number from which you received the subscription notification. Usually these are numbers of 4-6 digits. Similar numbers there are many, and we will not list them all.

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Via USSD request

To get rid of paid services, there is special team USSD. This command works on the SMS principle: you send a request from your phone, and in response you receive an SMS with a list of services and a shutdown algorithm. The USSD code to dial is *505#.

Important! Each service from Megafon has its own USSD command in order to disable all subscriptions and services.

If you know the name of the service/subscription, simply send the required command to disable it.

USSD commands to disable paid services:

  • answering machine, voice mail - *105*1300#;
  • always in touch - *105*2500#;
  • incoming SMS - *105*1900#;
  • live balance - *105*2900#;
  • prohibition of international calls - *105*2700#;
  • outgoing SMS - *105*2000#;
  • promised payment - *105*2800#;
  • show own number - *105*1100#;
  • detailed account - *105*1200#;
  • blacklist - *105*7500#.

Via "Service Guide"

The Megafon operator has a special page for managing subscriptions - “Service Guide”. Following the instructions, you can get rid of and disable all unnecessary subscriptions and paid services, and also connect new ones.

Log in to the site, if you are already registered, enter your mobile number and password (the link is on the top right of the site). Here you will also find the entire list of connected paid and free services and you can easily unsubscribe by selecting the “Unsubscribe” command.

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Go to the Megafon office

For some, contacting the Megafon communications office to disable subscriptions is an inconvenient decision, but there is a category of people who are quite happy with this option. Therefore it is worth mentioning this in a simple way. To disable paid subscriptions, which you do not need, contact the Megafon salon, and take your passport with you. This procedure will take a few minutes and all problems will be solved.

Important!A similar service in any salon mobile operator « Megaphone» absolutely free.

Now you know every method that allows you to easily control the management of Megafon subscriptions. To prevent the operator from connecting your services without your knowledge in the future, you can use the “stop content” command. This is a free procedure that protects against subscription connections. To do this, dial *105*801#. If you need to disable the “stop content” service, execute the command *526*0# .

The unexpected loss of money from a mobile phone account is a problem that every subscriber has encountered. It would seem: I just topped up my account, didn’t call anyone, didn’t go online, and the amount on my balance is already significantly less than what was deposited. Most likely, a certain service is connected to your number, for the use of which you must pay a subscription fee. The trouble is that in most cases the subscribers themselves have not even heard of this service.

It often happens that subscribers activate the service for free, and over time the operator changes the conditions and makes it paid. At the same time, this trend can be seen in absolutely all companies providing communication services in Russia. A simple way out of this situation is to disable this service.

Megafon is one of the largest operators in our country and its subscribers also encountered a surprise in the form of withdrawn funds. To prevent it from disappearing, it is recommended to at least regularly monitor the presence or absence of paid services on your number. If there are any, then the user telephone services you need to know exactly how to turn them off. There are several various options, allowing you to disable paid services and subscriptions from the Megafon operator.

How to disable Megafon subscriptions through the "Service Guide"

Subscribers of the Megafon network have the opportunity to create a Personal Account. With its help, you can also use a service called “Service Guide”. Authorization in it is possible if you send a special USSD command - for this on your mobile device combination should be entered *105*00# , then press the call button. Next, you should receive a code in the form of an SMS notification. It must be entered into the corresponding window that appears. After you have logged in, click on the main menu item " Service management"and find there" Disable all mailings". Using a similar algorithm, disabling megaphone services and subscriptions can be done if you set official application on cellular telephone. If you do everything correctly, you will refuse any paid services to which your cell number is connected.

Disabling Megafon's paid services via the subscription management page

By going straight, you will find yourself on a page with a list of services provided, as well as the conditions of each of them. You can access this page either through your phone, or through a computer, tablet or other device with Internet access. Next you need to go to your " Personal Area"All that remains is to choose" Unsubscribe" and your problem will be solved.

How to disable Megafon paid services via SMS message

If in this moment There is no access to the Internet, that is, it is possible to refuse any paid services from Megafon using a sent SMS message. To do this, send to the number 5051 message with the text "STOP". Wait for a response message with instructions. By using these instructions, you will be disconnected from absolutely all paid services from the mobile operator Megafon.

Disabling paid services and megaphone mobile subscriptions via ussd request

You can also type the combination on the keyboard *505# plus a call button. After this, the phone will make a ussd request, and in response a notification will come With detailed description all paid services connected to your number. The same response message will describe exactly how to disable each of them.

All paid services of the company mobile communications Megafon corresponds to a specific ussd code. Wherein separate code there is one for activation, and a separate one for deactivation. Therefore, if you know which specific service is activated on your phone number, then send the corresponding ussd request to disable it.

The following ussd codes may be useful for Megafon subscribers (you can use them to disable paid services):

  • *105*1300# - service voicemail(autoresponder);
  • *105*2310# - video mail;
  • *105*2500# - Always in touch;
  • *105*1400# - data transfer;
  • *105*1900# - incoming SMS messages;
  • *105*9000# - replacing the horn;
  • *105*1600# - communication in the form of a conference;
  • *105*2100# - SMS check;
  • *105*2400# - “Who called?” service.

The official Megafon website allows you to disable any paid services that may be connected to the subscriber, with full list services you can find there.

Disabling paid subscriptions through the Megafon menu

If you use a Megafon SIM card, then you almost certainly have the application installed on your phone Megafon PRO. You can easily find the item you need in the application menu " Subscriptions". To disable any unwanted subscriptions, you need to send a message with the command " List"either" List"to the number from which news is sent to your phone. This SMS is absolutely free. But after you send it, all paid subscriptions will be deleted. It happens that the "Megafon PRO" item is not in the device menu. Then it is recommended to contact with specialists service center to replace the SIM card.

Has it ever happened to you when you topped up your mobile account, but after a while the money disappeared somewhere? Most likely, you have some services connected that require a subscription fee for their use. Sometimes the subscriber does not even realize that money is being debited from his account for certain services that he does not even use.


Or maybe you connected at the same time free service and they forgot about it, and after a while it suddenly became paid. Almost all mobile operators use this tactic, earning millions of rubles a day. To save your funds in your account, you can disable these services.

Operator cellular communication Megafon is no exception. In order to prevent the disappearance of your Money from your account, you need to check the availability of connected paid services. And if such are found, then you need to remember how to disable Megafon’s paid services.

There are several ways to disable your subscriptions with the Megafon operator.

Disabling subscriptions Using the Service Guide.

In order to check the availability of connected paid services from Megafon using the “Service Guide”, you need to go to your “Personal Account” on the official website of the mobile operator. To authorize, you need to send a request using the USSD command by typing the combination * 105 * 00 # on your mobile keyboard and pressing the call key.

After which you will receive an SMS notification on your phone with a code that is required to log into your “Personal Account” on the website. After successful login, go to “Service Management” in the main menu, and then select “Disable all mailings”.

You can also install the official application on your mobile phone.

This way, you can refuse all paid services to which your number is connected.

We use the mobile subscriptions management page.

By using desktop computer, tablet or mobile phone connected to the Internet, go to http://podpiski.megafon.ru/. On the website you will see a list of paid services provided by the operator and their cost. To determine which of them your mobile number, you need to go to your “Personal Account”, and then click on the “Unsubscribe” item.

By sending an SMS message to a special number.

If they don't suit you previous methods, then you can easily unsubscribe from all paid services of Megafon by sending just one SMS message with the text “STOP” to the service number 5051. After which you will receive instructions in a response message, following which you can disconnect from all paid services of the mobile operator.

Disabling subscriptions using ussd request


Dial the combination * 505 # on the keypad of your phone, then press the “pick up/call” key. Your phone will make a ussd request and in the response notification you will have access to information about which paid services are activated on the current number, as well as what needs to be done to disable them.

Absolutely every paid service of this cellular communication company has its own USSD code for both activation and deactivation. Therefore, if you know exactly which service is activated by the current number, you can immediately send a ussd request to disable it.

Below is a list of the most popular paid services that can be connected to you and the ussd code to deactivate them:

List of commands

  1. Answering machine (voicemail) - * 105 * 1300 #;
  2. Videomail - * 105 * 2310 #;
  3. Incoming SMS messages - * 105 * 1900 #;
  4. Always in touch - * 105 * 2500 #;
  5. Replacing the dial tone - * 105 * 9000 # ;
  6. Conference calling - * 105 * 1600 #;
  7. Data transfer - * 105 * 1400 #;
  8. SMS check - * 105 * 2100 #;
  9. Who called? — * 105 * 2400 # .

With a complete list paid features you can find it on the website of the mobile operator.

Disabling subscriptions through the Megafon menu

Your SIM card creates a shortcut in your phone's menu called "Megafon PRO". Once in this menu, select “Subscriptions”.

To turn off unwanted subscriptions must be sent free message with the command “List” or “List” on short number, from which you receive SMS news. After which all paid subscriptions will be deleted. If for some reason this “Megafon PRO” item is not in your phone’s menu, then you need to contact the company’s service center to replace the SIM card.

When using a number, we often need to connect and disconnect various services And tariff options. Some services are useful for us, some not so much, and some are imposed by the operator in addition to the tariff. Previously, operators made a living by connecting services to their subscribers by simply notifying them via SMS. With the tightening of legislation in the field of communications, this practice has become a thing of the past. MegaFon among big three was the first to take the path of honest business.

No matter how the service is connected, if there is a need to disable it, then you need to know everything possible options. Let's look at them:

Megafon-Retail communication salon and contact center 0500, 88003330500

If you find that there are debits from your mobile phone balance that do not fit into the usual level of payment for services, this is a reason to contact a mobile phone store or contact center. Perhaps you have unnecessary service or subscription. When applying, you need to be prepared for the fact that there are always queues and waiting times at the salon or at the help desk.

Before consulting on connected services, the specialist will definitely carry out identification - in some cases, the full name of who is the legal owner of the number will be enough, but sometimes a code word or passport data (series and number) may be required.

If you need to disable a paid service, the employee may try to keep it for you, or offer an alternative. Be careful: employees have goals for selling services on incoming calls and when visiting the office. If you want to get rid of services, you can get new ones. Be firm in your decisions.

We consider this method of managing connected services to be the most time-consuming and complex.

Service control commands

Any service has an enable and disable command. This could be an SMS request, a USSD command, or a voice assistant when calling the contact center. The question arises: where to get this command? Everything is very simple.

  1. We go to the official website of the operator.
  2. In the upper right corner, select your region.
  3. There is also a site search button. If you know the name of the service, it will not be difficult to find it. The description always contains a command on how to turn it on or off.

The big disadvantage in this process is that you may not know in advance which service is enabled and try to disable the wrong thing. For this case, there is a command for checking the list of services - * 583 #. When dialing, the system specifies how to display the information: on the screen or send it via SMS. It is better to choose the second point. In this case it comes detailed message with a list of paid services and their costs.

If the write-off occurred recently and you want to check why it happened, another code will help - * 512 #. This is a request for the last 5 paid debits from your balance. Information is also sent via SMS.

An IVR system on operator dial-up numbers is another opportunity to check the list of your services. MegaFon has invested enormous amounts of money in the development of its voice assistant. Nowadays you don’t even need to wait for a specialist’s answer to ask something. You can find out everything yourself, including changing the tariff, connecting or disconnecting services. IVR is built very logically. The structure is as follows:

  • 1 - Number information
  • 2 — Internet service settings
  • 3 — Company News
  • 4 — Tariff plans and Services
  • 5 — Megafon-Bonus program
  • 6 - Mobile devices
  • 7 — reference Information
  • # — Service rating
  • 0 — Connection with a customer service specialist.

It may change, but in general the main sections are always the same.

Personal account and mobile application

Megafon's personal account is perhaps the most convenient self-service service. From the official website you can go to your personal account at home page in the right top corner. You can also open it using this link: .

The login is a phone number, and the password is sent via SMS using the command *105*00#.

In your personal account, everything you could want to manage your number is possible - changing the tariff, ordering details, managing services, subscriptions (!), etc.

With the development of the smartphone industry, operators have developed unique applications for your personal accounts. The MegaFon application is one of the most convenient services among competitors (Beeline also has a pretty smart one).

This is actually a full-fledged Personal Area- its mini version. Everything that can be done in the WEB version of the personal account is also available in the application. Installed on devices with operating room iOS system, Android, Windows.

Choose any way to manage your services, save money and remember that “MegaFon starts with you.”

Operator cellular network Megafon provides an extensive list of paid services that are aimed at improving the quality subscriber services and must be authorized by the user. In practice, things are somewhat different. Often the subscriber does not understand why the amount of expenses has increased, begins to find out the reason and is surprised to learn about the connected paid services that came in addition to the new tariff or were automatically activated after Internet surfing.

This situation is quite acceptable if the service or subscription is really useful. But most paid services are quite specific and are designed for a specific target audience. An unacceptable situation arises when the user has to regularly pay for something that is useless, uninteresting or unnecessary for him at the moment. Here it is urgent to disable paid options and optimize costs, since additional amounts often exceed 300 rubles. per month. Services with daily subscription fee, who write off several rubles from their balance every day. In such a situation, the user for a long time does not even suspect that he is spending his mobile budget irrationally.

Ways to disable paid services on Megafon

There are dozens of different paid services. It is important to understand here that the mechanism for their implementation is well thought out. Often paid service initially provided to the subscriber as a temporary free service, but they “forget” to warn the user about this. A month or two passes, and the process of regularly debiting funds from the balance towards the subscription fee for its use begins.

When deciding how to disable paid services on Megafon, the main difficulty lies in identifying the options that are connected to your SIM card. Each service has unique activation and deactivation commands, so you need to know exactly what to deal with. As you may have guessed, the first step towards getting rid of overpayments will be to obtain a list with the names of connected services, and only after that you need to start disabling those that seem really unnecessary to you.

To do this, you can use the following methods.

USSD request

To get a list of activated services you need to send a short command from your phone * 505 # or * 105 * 11 # . These USSD requests are completely similar and in response to activation they send an SMS to the subscriber, which indicates both the connected services and service codes to turn them off. All that remains is to independently identify useless options and generate USSD commands with codes to disable them.

USSD menu “Service Guide”

After sending the USSD request * 105 # the user gets into voice menu operator service guide. Next, you need to select “1” (My Account), “4” (section “Services”) and again “4” to get a list active services and instructions on how to disable them via SMS.

Autoinformer

Call to a short number 0505 allows you to get a full overview of active paid services and disable useless ones using autoinformer prompts. After connecting, you must press “1” (“Information about the number”), then select “2” (“Connected services and options”).

Shutdown via SMS command

You can also send to the number 5051 SMS message with the text INFO (or INFO). The sent CMC will contain a list of connected paid Megafon services and instructions for deactivating them.

Personal Area

Functional client environment provides ample opportunities number settings. In the main menu you need to select a section "Services and options" and in the form that opens with a list of connected services, deactivate unnecessary ones by clicking the “Disable” button next to them

Important! To quickly enter your Megafon Personal Account, enter your login as subscriber number and send a USSD request from your phone * 105 * 00 # . The response SMS will contain the login password.

Calling the customer service center

By calling the Megafon call center at 0500 or 0500559 You can always count on successful deactivation of paid services with the help of a specialist from the provider. Here you will need to provide your passport information to confirm ownership of the SIM card. The main inconvenience of this method is the frequent and long wait for a connection with an operator.

Visit to the Megafon communication salon

It's not very convenient, but it's versatile and free option changing number settings and managing connected paid services. Be prepared to present your passport, otherwise the office employee may refuse to serve you.

Finally

Your faithful Internet assistant Tarif-online.ru hopes that this material was useful to you and helped you choose a comfortable and effective method solving the problem with unwanted paid services from Megafon.

We look forward to your comments, feedback and comments.