How to disconnect the second Beeline telephone line. Beeline Call Waiting service: how to set up a second line and call hold

Most subscribers have long been accustomed to this convenience, which is popularly called “Second Line”. This has the advantage that even during an active conversation with any subscriber, incoming calls to your number will not be rejected, but will be queued. You, in turn, will be given a sound signal about an incoming call, and the opportunity to accept, reject or ignore it.

We all perceive this opportunity as an integral part of using cellular services. However, in reality, this feature itself is an additional offer, which MTS, for example, calls “Call Waiting and Holding.” And in our article today we will consider the most pressing and popular issues related to the use of this advantage.

How to connect “Call Hold” on MTS

To begin with, it is worth noting that this service is provided by default to all MTS subscribers who connected to the operator’s services after 03/13/2009. The “Call Waiting and Hold” option has no subscription fee and is available for use completely free of charge.

However, if you became an MTS subscriber before the specified date, or somehow accidentally deactivated the call hold option earlier, it can always be switched to the activated state. It is recommended that you first check the status of the option to make sure that it is indeed deactivated. To do this, just enter the command *#43# , and familiarize yourself with the information displayed on the device display.

If the “Call Waiting and Hold” option is truly disabled, you can enable it by entering the combination #43# .

Management of the MTS “Call Hold” service

Few modern subscribers know about this, but the option to wait and hold calls from MTS has special control codes, and is not controlled solely using the call acceptance or call reset button.

The available commands within this proposal are as follows:

To refuse an incoming call on the second line, in addition to the call reject button, you can use a combination consisting of "0" and call buttons. This action will allow you to redirect to the incoming subscriber a standard signal that sounds when the called subscriber is busy;
To receive an incoming call, as well as simultaneously end an active conversation, you can use a combination of "1" and call buttons;
You can also receive a call not only using the call button, but also by using the combination “2” and call buttons, this will allow you to keep the active call on the second line, and accept a new incoming call in the active state.

How to disable the MTS “Call Hold” service

If for some reason you want to refuse to use this option, even despite the fact that it is offered for use completely free of charge, MTS offers this opportunity. To do this, you just need to re-dial the same code as to activate the service: #43# .

Nuances of using the service

To complete the picture that emerges about the service in question after familiarizing yourself with its terms and conditions, it is necessary to note a couple more nuances.

Firstly, it should be said that although the option is provided free of charge, in the case of receiving a call on the second line and holding the first call, charges for calls or deduction of minutes from the provided quotas are carried out in double volume.

Secondly, you need to understand that the option works correctly for the vast majority of calls. However, if we are talking about calls to short numbers, like 0890 , or 112 , for example, the “second line” will not work.

While you are talking to one person, other people may be calling you. It is quite natural that they will hear short busy signals. And you may not even know that someone tried to call you - no information is provided in this case.

The situation is saved by the “Call Waiting and Holding” service from MTS, which allows you to activate a second line. How does this service work and what are its capabilities?

Description of service

The Call Waiting and Holding service will give you the following options:

Keep the first caller on line and accept the second incoming call;
Put the current call on hold and make an outgoing call.

In the first case, you will get the opportunity not to miss an important call. While you are talking to someone on the phone and someone tries to call you, you will hear short beeps that do not interfere with the ongoing conversation. They mean that someone is trying to reach you on the second line.

If necessary, you can put the first call on hold and accept the second. The first caller will be able to stay connected while you talk to the second caller. You can later return to the first call.

If you want to make an outgoing call, but do not want to interrupt the current call, then you can use call hold. Holding a call on MTS allows you to call anywhere, while the first subscriber will wait for your return - you can interrupt the second call at any time or put it on hold by switching to the first subscriber. That is, we have a typical example of the second line.

When making two outgoing calls with one of them on hold, both calls are subject to charging. At the same time, no additional payments will be charged to you.

The “Call Waiting and Holding” service on MTS is one of the basic services. Thanks to this, it is provided without a subscription fee and without connection fees. Maximum number of calls – 2 pcs. One of them is active, and the second is on hold. Got a third call? Then you will have to end one of the current calls - these are the restrictions in the terms of service.

How is the “Call Waiting and Holding” service managed on MTS? For this Uses number keys, call answer key, and function keys(corresponding prompts are displayed on the mobile phone screen). If your number receives a second call, you can:

Ignore the second call and continue communicating with the first caller;
Reset the second call by pressing the “0” key;
Accept the second call by pressing the “2” key (you can also press the call accept key) - the first call will go on hold, and you can talk to the second caller;
To reset the current call and accept the second call, press the “1” key.

If you need to switch between an active call and a call on hold, you must use the "2" key. Do you want to make an outgoing call while keeping current calls on hold? Then dial the desired number on the keyboard and press the call key.

If your number is set to forward to another number or to voicemail, then when you reset the second call with the “0” key, forwarding will occur.

How to activate call waiting on MTS

In order to activate the “Call Waiting and Hold” service on MTS, use the USSD command *43# or activate the second line through the call settings menu in your mobile phone. For subscribers who connected to the MTS network after March 13, 2009, the service is activated automatically– check its availability using the USSD command *#43#.

How to disable MTS call waiting

In order to disable “Call Waiting and Hold” on MTS, use the USSD command #43# or disable the second line through the menu of your mobile phone.

When talking with friends or family on abstract topics, you need to take care not to miss an important call, for example, from your boss or work colleagues. To do this, Beeline provides the ability to connect a second line provided as part of the Call Waiting service. She allows you to accept a second call by placing the current call on hold.

How to enable a second line on Beeline

In order to connect a second line on Beeline, you need to dial the USSD command *43#. After connecting we will be able accept two calls at once. The service provides the following features:

Accepting a call during an ongoing conversation - press number 2 and the call button;
Making a call during an ongoing conversation - press number 2, then the call key, dial the phone number and press the call key again.

In both cases, the first conversation will not be interrupted, but will remain hanging in anticipation. You can return to the first conversation by pressing two and the call key. When the second call is received, the called party hears short beeps and the caller's number appears on the screen - after which you can take appropriate actions.

You can manage calls not only using the number keys, but also using the phone itself. All modern and even outdated phones support second line control by pressing control keys– when accepting the second call, appropriate prompts will be displayed on the screen. As already mentioned, the second line on Beeline is provided completely free of charge.

As for the cost of calls, the prices do not change - incoming calls remain free, and outgoing calls are charged in accordance with the direction used (when on the home network). If for some reason the second line begins to fail, responding to callers with busy signals, you should reconnect the “Call Waiting” service. To do this, you need to use the USSD command *110*041# or call the special service number 067409041.

After reconnecting the service, it should show correct operation. If you encounter any difficulties, contact the support service at 0611.

How to set up a second line via phone

You can activate the “Call Waiting” service and get a second line at your disposal using your mobile phone. Looking at the call settings menu, we will find the “Call Waiting” item there (or “Second Line”, which depends on the phone model). By selecting this item, we can get information about the service status. Its connection is also made here.

You can receive information about all missed calls when your phone is turned off or is out of network coverage using the Beeline “They called you” service, which we talked about earlier.

Users of the “Personal Account” can activate the “Call Waiting” service directly on the Beeline website by logging into the service using their username and password.

How to disable the second Beeline line

Does having a second line cause any inconvenience? Well, then it's better to turn it off. To do this, we can use the “Personal Account” or the call settings menu in our mobile phone. The second line will be disconnected almost immediately. If you want to return this feature, you can use the USSD command *43#.

Often, during a conversation with one person, another tries to call you. Is it possible to accept a call without interrupting the conversation? For all its clients, the company provides the “Call Waiting” service, which allows you not to miss a call during a conversation and choose, at the same time, which of the people who called you should talk to first.

While talking to someone, you can accept a new incoming call: using the phone keys, you can easily switch between calls. This is an extremely convenient feature - you don't have to worry about missing an important call while talking to another party.

The service is connected initially, being one of the main ones in the operator’s starter package. This service is also valid when roaming, both national and international. At the same time, it is available to absolutely all Beeline users, regardless of the current package and form of service.

How to activate “Call Waiting” on Beeline

It happens that the service “does not want” to work on your mobile, then try to reconnect it, there may have been some problems. There are several ways to activate the service - they are presented below.

You can send a request *43#, “Call” key.
By calling the service number 067 409 041, you can use voice prompts and connect to the option.
You can use another request option for quick connection: *110*041#, “Call” key.
The presence of the Internet and a Beeline personal account greatly facilitates the resolution of all emerging issues regarding communication, including connecting to the “Call Waiting” function. After logging into the system and finding the one you need in the list of services, connect it.
You always have the opportunity to request help from the Beeline operator. You will not only be advised, but also the necessary option will be activated.
If you have time, you can visit the company’s service center, where employees will give advice and make the connection. You just need to take your identification document with you.

You don’t have to wait long for activation - literally immediately after receiving the application, the service becomes available.

How to disable “Call Waiting” on Beeline

It’s easy to disable the service:

You can use your Beeline personal account, however, you can deactivate any service through this service.
The second method is to call the Beeline operator number, you will need to leave a request to disconnect.

If you have an IMPORTANT or very URGENT question, ask!!!

You will not have to pay extra to use the Call Waiting service. In practice, this service is very easy and simple to use.

While talking to one person, you will hear a beep, notifying you that another call is coming. In this case, you can interrupt the current conversation and answer the new caller, or simply use the telephone keys to switch to a conversation with the new caller. For any questions you may have, you can contact the technical support operator, including questions regarding this function.

IMPORTANT: The information on the site is provided for informational purposes only and is current at the time of writing. For more accurate information on certain issues, please contact official operators.

The telecommunications company Beeline has provided for its customers a special “Call Waiting” service, which allows you to receive several calls and simultaneously communicate with two subscribers. Despite the useful properties of this service for users, many subscribers are not comfortable being distracted by an additional call and interrupting the current conversation.

In the article:

Internet assistant Tarif-online.ru will tell you how to disable the second Beeline line and describe the features of the “Call Waiting” service. In addition, we will touch upon the issue of connecting, setting up and managing an additional telephone line so that you can always receive an important call from friends, relatives, colleagues, and business partners in a timely manner.

Features of the Call Waiting service from Beeline

The basic principle of the operation of an additional Beeline line is the ability of a subscriber to accept a parallel call by placing the current call on hold. Thus, one mobile device simultaneously interacts with two voice communication channels, allowing you to switch between calls and maintain communication in turn, or after finishing a conversation with one subscriber, go on to a conversation with another.

The “Call Waiting” service is a basic option of the provider, is suitable for all tariffs with the possibility of voice communication, does not require an active Internet connection and can function on any model of smartphone and tablet that has a Beeline SIM card installed.

Important! Using a second telephone line from Beeline does not require a subscription fee. Connecting and deactivating the Call Waiting service is also free. This information is officially listed on the provider’s website in the “Calls” section of the “Services” section.

Managing the service is very simple. If, during a conversation, another call tones are heard on the phone, the subscription can proceed as follows:

look at the number or name of the calling user on the device screen, and ignore the call, continuing the current conversation;
end the current conversation using the “End call” button and answer the call on the second line;
Without ending the current conversation, press alternately the “2” button and the “Accept call” button, thereby activating the second communication line. To switch between subscribers, use the same combination of buttons “2” and “Accept call”.

Please note that the Call Waiting service allows you to call back one subscriber without stopping the conversation with another. To do this, you need to press the “2” + “Accept call” button on your phone, enter the number of the desired user and activate the “Accept call” button again.

Disabling the second line on Beeline

You can determine the status of the “Call Waiting” service through the “Phone Settings” menu. Having opened the “Calls” section in the phone menu, you need to activate the “Second Line” and “Status” items one by one. After these steps, the subscriber will understand whether the service is connected or disabled.

Please note that on some devices, the “Second Line” item has the same name as the service itself – “Call Waiting” or “Call Waiting”.

If the service is active, several algorithms can be used to disable it:

send a USSD request from the device in the format * 43 # ;
visit, go to the “Services” section, click the “Turn off” button opposite this option;
use the phone menu, go to the “Second Line” (“Call Waiting”) item, select the “Cancel” command.

By performing any of the above actions, the subscriber will definitely deactivate the second line, and no one will be able to disturb him during voice communication on the phone.

Connecting and reconnecting the second Beeline line

The question of how to connect a second line on Beeline is solved similarly to the procedure we described for deactivating the “Call Waiting” service. To do this, use the already familiar USSD command * 43 # , changing settings in the phone menu or the functionality of the online self-service service Personal Account.

To connect a second telephone line, you can also use the service page on the official Beeline website.

When using the Call Waiting service, various problems may arise with its incorrect operation, including the inability to accept a parallel call. In such a situation, it is necessary to update the service status by reconnecting the second line by calling the toll-free number 067 40 90 41 or using the USSD command * 110 * 041 #

Finally

The online assistant site tried to make this article as informative, accessible and understandable as possible so that you can easily manage the second line on your Beeline number. For a better understanding of the material presented, read the thematic video instructions on how to disable the “Call Waiting” service.

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