Paid subscriptions to MTS. How to disable all paid services and subscriptions on MTS. How to protect yourself from unwanted subscriptions in the future

And MTS subscriptions without knowing which ones you currently have. To do this, dial the command *152*2# using the keys and press the call button. Information about paid services available on your number will be displayed on the screen or in a special SMS. To disable all paid services on MTS yourself, use the combination *152*2*2*3#. After this, you will receive a notification that the operation was successful.

You can disable all paid services on MTS through your personal account on the company’s official website. The entrance to the office is at the bottom of the page. All recommendations for obtaining a personal login and password will be given on the screen, and the procedure will not take much time. The appearance of the assistant changes periodically, but in any case you will see a section of current services. Through service management, select those that are unnecessary and disable them yourself.

Contact the operator's help desk at 0890 by selecting the direct connection to technical support section in the voice menu. First, ask your operator to name the connected paid services, and then tell them which of them you want to disable. The operation is performed right on the spot and upon completion of the call, everything unnecessary will be turned off.

How to disable all subscriptions to MTS

The “Cost Control” service will help you disable all paid subscriptions to MTS; the USSD command *152# will help you access it. Using the text menu instructions, you can deactivate unnecessary mailings. You can also find out information about connected services through an SMS request with the number 1 to number 8111. As soon as you find out which information services are active at the moment, look on the Internet or on the operator’s website for codes that disable them, for example, *111*29 # for the “Beep” service, *111*20# for WAP and *111*4751# for weather forecast.

You can completely disable all paid services and subscriptions to MTS, even refusing the MTS newsletter. Just enter the command *111*375#. You will receive an SMS notifying you of successful deactivation. It is worth considering that in the future this may prevent you from learning information about your balance.

Contact any MTS communication store and ask employees to disable all paid services and subscriptions. A passport is required for this. However, recently, office employees are increasingly redirecting subscribers to their personal account on the operator’s website, citing the fact that some services can only be disabled there. As a subscriber, you have the right to insist that everything unnecessary is turned off immediately in the salon.

It is no secret that the MTS operator, in addition to tariff plans and additional options, provides its subscribers with the opportunity to connect to paid subscriptions. Today there are a huge number of different subscriptions, many of which are really useful. In principle, it is difficult to talk about the usefulness of a particular subscription, because what is interesting to one may irritate another.

There are often situations when a number of paid services are connected to a phone number, which are completely useless for the subscriber. Such subscriptions could be connected directly by the subscriber himself, but over time interest in them disappeared, or were activated by the operator without the client’s knowledge. Unfortunately, this also happens. For example, when changing the tariff or connecting some option, the operator could in addition activate a paid subscription.

No less common is the situation when, trying to find some information on the Internet, a person ends up on a “Dishonest” site and unwittingly subscribes to an entertainment service that is useless to him. After this, a certain amount of money is debited from the phone balance daily. Agree, there is little pleasant in this, but no one is immune from this, and there are now a lot of similar unscrupulous sites on the Internet. Regardless of how exactly the subscription was connected, the methods for disabling it will not be different. Knowing how to disable MTS subscriptions, you can reduce your cellular communications costs by getting rid of useless services. The editors of the site have collected on one page all those existing today. All you have to do is familiarize yourself with the material and choose the most suitable option for yourself.

brief information

To disable all paid subscriptions, use the USSD command *152*2# or send an SMS message with the number “1” to 8111. To learn more about these and other methods of disabling subscriptions, read the entire article.

Disabling paid subscriptions

As mentioned earlier, the tips below will be relevant regardless of which subscription you need to disable and how it was connected. That is, any of the methods described in the article will suit you even if you have no idea. All methods require preliminary familiarization with connected subscriptions and then disabling them.

USSD command. It is possible to find out which subscriptions are connected to MTS and disable them using a special USSD command. Dial the command * 152 * 2 # on your phone and in the menu that opens, select item 2. You can also dial *152# and select the sub-item “Your paid services”. After some time, an SMS will be sent to your phone with information about connected subscriptions and commands to disable them. If you need to disable all subscriptions to MTS, then dial * 152 # and go to the section with entertainment subscriptions, select “Unsubscribe”. After this, you should receive a notification that all paid subscriptions have been successfully disabled. The above USSD command is intended to enter the Expense Control service. Here you can manage all paid services.
SMS command. The above method may seem too confusing to some. In this case, you can use a simpler option. Send an SMS with the number 1 to 8111. In response, you will receive an SMS containing the names of connected paid services and commands to disable them. For example, if you need, then enter the command * 111 * 29 # .
MTS personal account. Speaking about how to disable all subscriptions to MTS, you should definitely mention the opportunities that the self-service service provides to the subscriber. Here you can see what services are connected to your number and disable them. We will not tell you how to log in within the framework of this article, since we have already done this earlier. If you use a phone to log into your personal account, we recommend installing the “MTS service” application. Using this application, you can also disable subscriptions, as well as perform a number of other operations. For example, change the tariff, top up your MTS balance, get account details, find out about promotions available to you, etc.
Contact center. We solve many problems with cellular communications by contacting MTS customer support. You can also resort to the operator’s help to disable paid subscriptions. To call a contact center specialist, dial 0890 or 8 800 333 08 90 . Next, follow the instructions of the automatic informant, which will tell you. This method is very effective, but it has a significant drawback - it takes a lot of time. It’s no secret that you often have to wait a long time for an operator’s response. Of course, a lot here depends on the load on the system. They may answer you in a minute, or they may make you wait for half an hour.

This is where we will end this article. Now you know how to disable MTS subscriptions. In conclusion, it should be said that you can disable the ability to connect subscriptions without your knowledge. To do this, activate the “Content Ban from MTS” service.

Unfortunately, there are no USSD commands for connecting to the service, so you will have to call the operator or use your personal account. After activating this service, you will be protected from unwanted subscriptions.

Tell me, are you familiar with this situation when you urgently need to make a call, and your phone balance suddenly turns out to be negative?

You are at a loss: “How is it possible, I just spent money on the phone?” A bunch of questions just blow your mind.

Just try to check: are MTS subscriptions connected to your phone?

How to check MTS subscriptions

For subscriptions connected to MTS, your phone is charged every day or once a week. Cell phone costs are rising uncomfortably. What to do? First, check for paid content on your phone.

After checking and identifying unnecessary services on your phone, use one of four options to disable paid subscriptions to MTS.

Options for disabling paid subscriptions

MTS office

The most reliable way to unsubscribe from all MTS subscriptions. Just don't forget to take your passport. In your personal presence, the salon consultant will disable unnecessary paid content from your SIM card. If you want to completely refuse subscriptions of any kind, then upon written request, the free “Content Ban” service will be enabled on your number.

MTS Contact Center

You can cancel unnecessary subscriptions over the phone. The telecom operator has two MTS contact center numbers: 8-800-250-0890 and 0890.

From your mobile phone you can reach the support center at any number. But before you start communicating with a specialist, have your passport ready.

The center operator will be able to disable all paid services from your SIM card only after verifying your passport data.

Unsubscribe via SMS

You can manage your subscriptions via SMS. If you do not want to disconnect from all subscriptions that are on your phone, then dial the command *152*22# call. In response to your request, you will receive a message listing the options. Select “My Current Subscriptions” from the list and resend your request. The reply SMS will list all your subscriptions. Remove unnecessary spam according to the instructions sent.

In order to completely protect yourself from accidentally connecting paid content, dial *984# call from your phone. This command will enable the “Ban content” option on your number. If you need to cancel the service, activate the *985# command.

Let's take a closer look at how to disable MTS subscriptions on the Internet. Go to the MTS website, select the “My MTS/Mobile Communications” option and register in your personal account. All you need is your phone number and password received via SMS.

After accessing your personal account, find the “My subscriptions” window on the page that opens. Click on the inscription at the bottom “Manage subscriptions”.

In the “Services” menu, click on the line “Active subscriptions”. Next you will see a complete list of current subscriptions.

To find out which subscriptions were connected and when, click on the line “History of one-time subscriptions”:

or “Subscription history”:

It's easy to delete subscriptions. Select the unnecessary option, click on it and enter the suggested command to disable the subscription on your phone keyboard.

Security measures to protect against subscriptions

You already know how to remove unnecessary subscriptions from your phone. But in order to eliminate the possibility of accidentally connecting new paid services, learn to be vigilant. This simple human character trait will help you:

Do not enter your phone number in boxes on unverified sites that require confirmation of your actions
Do not install programs from dubious sources on your phone.
Do not put “OK” under an interesting picture that hides branded content
Do not respond to SMS messages about blocking your profile on social networks
Do not respond to tempting offers from short and unknown numbers
Don't forget to update your antivirus on your phone

If you are unable to comply with such precautions, then simply order the “Content Ban” service from MTS.

Most often the question is “How to disable MTS subscriptions?” occurs due to excessively rapid spending of funds on the subscriber’s personal account. You talk on the phone no more than usual and hardly use the Internet, but your balance is desperately approaching zero day after day? This is a sure sign that your number is connected to a paid service from MTS in the form of a subscription or service.

Even if you did not activate any paid MTS options voluntarily, this does not guarantee the absence of such options on your number. This is because in addition to official mobile subscriptions from MTS, there are infotainment subscriptions from various content providers - the so-called “partners” of MTS. The cost of these subscriptions can reach several hundred rubles per day. And since few people in their right mind would agree to receive a service for such a price, a subscription to content is issued during a seemingly ordinary action: installing an application on a smartphone, following a link, downloading a file, etc.

Of course, all this looks a lot like fraud, but let’s not waste time talking about the integrity of MTS and its “partners.” Let's quickly move on to the topic of today's article, namely how to find out which MTS subscriptions you have connected and how to unsubscribe from them.

We check the availability of MTS subscriptions and refuse them

MTS has a wonderful free service called "Content Control", thanks to which you can check the availability of paid services and subscriptions on your number.
Dial the USSD command on your phone * 152 * 2 # and in the menu that appears, select what information you are interested in: on connected paid services or existing infotainment subscriptions. You will receive a response in the form of an SMS with a list of paid options connected to your number and an algorithm for disabling them. Or you can skip this step and go straight to deleting existing paid subscriptions and services by selecting the “Unsubscribe from all” menu item.

If this command does not work on your phone, then use the combination * 121 # :
You can check the availability of paid mobile subscriptions in your MTS “Personal Account” and immediately cancel them:
Here you can see a list of all connected services and disable unnecessary ones. Go to the tab "Tariffs and services" and select "Service Management". You will see a list of all active services on your number - paid and free. Opposite each option is its cost.
The “My MTS” mobile application works similarly to the previous point.
You can also find out about the availability and unsubscribe from all MTS mobile subscriptions through a special online service “My Content”.
To see the entire list of active subscriptions, select the menu item "Ordered content" → "Active subscriptions". You will be redirected to the “Personal Account” login page. Log in by entering your phone number and password. If you do not know or do not remember the password, you can receive it via SMS by clicking the appropriate link. If you have active subscriptions, you will see them immediately on the page that opens. Disabling existing services is quite easy - you need to move the “switches” to the “off” position.
Another way to find out about the presence of connected paid services on your number is call details. The service is provided free of charge and allows you to get a report on incoming/outgoing calls, sent/received SMS/MMS messages and Internet traffic. So, if your number sends paid SMS to short numbers without your knowledge, you will immediately notice this by carefully viewing the details. You can order details of conversations in your “Personal Account” by selecting the section in the main menu "Number management" → "Detailing".

How to disable MTS subscriptions via SMS?

This method will help you remove content subscriptions that were connected without your knowledge.

Typically, such subscriptions are issued on fraudulent websites. For example, under various pretexts, the subscriber is asked to provide his mobile phone number. If the user does this, within a few seconds he will receive an SMS notification on his phone about activating the subscription to the content.

You can get rid of such a “gift” through an SMS with the text STOP or STOP to the number from which the subscription message came.

How can I protect myself from unwanted subscriptions in the future?

The operator's subscribers can thus protect themselves from accidentally connecting to content services. This can be done using a free service that blocks sending SMS and calls to short paid numbers, and also prohibits sending paid USSD requests.

You can activate “Content Ban” using a short combination * 984 # or through the operator by number 8-800-250-0890 .

You can also exclude the possibility of connecting paid subscriptions by opening a separate account to pay for content services. If the account balance is zero, then activation of the subscription will become impossible. To open a content account, you need to personally contact the operator’s office.

If you do not want to resort to such drastic measures, then here are some recommendations that will help you avoid accidentally connecting mobile subscriptions:

Carefully analyze the content of the web resources you visit.
You can become a subscriber to any mailing list simply by following a link left by an unscrupulous webmaster or content provider. Suspicion should be raised by sites with “adult” themes (content 18+), as well as resources offering to follow a link and quickly get rich / lose weight / become a hero-lover / find out shocking news / gain access to unique content (videos, music, pictures, etc. ).
Ignore messages about blocking your social network account that pop up on third-party sites. This is another fairly popular type of “divorce”. To “unblock” your page, you are usually asked to either follow a link or enter your mobile number. As soon as you do this, a paid subscription will be issued to your number. So just ignore such messages.
Do not leave your phone number on dubious Internet resources under any pretext.
This is the surest way to get a paid subscription. Stay away from sites where you are asked to provide a phone number to receive an access code to information of interest, or to confirm that you are a real person.
Do not send SMS to short numbers, ignore Push notifications on your phone screen.
From time to time, all telecom operators send advertising SMS and Push messages with offers to receive jokes, the latest news, information about the weather, exchange rates, or take part in a prize draw on your phone. Out of curiosity, you might want to see how it works, but you need to understand that by sending a reply SMS or typing the USSD command recommended by advertising, you agree to connect to a paid service and activate a mobile subscription.
Install applications on your smartphone only from trusted sources.
Don’t want to buy a paid application for your smartphone in the official store and have already found its hacked version on some website? Such “savings” can result in much greater expenses. The fact is that there are many malicious applications. Immediately after installation, they begin sending SMS to short numbers without your knowledge and thus enable paid subscriptions.
To be fair, it should be noted that there is a possibility of downloading a similar application from the official store (iTunes or Google Play). Therefore, before installing anything on your smartphone, look at the rating of the application, read reviews of other users about it, study what system services your device needs for it to work. For example, if you are going to install a “flashlight” that requests access to your contacts list and requires permission to send SMS and make calls, this should alert you.
Use antivirus programs on both your computer and smartphone.
There are many computer and telephone viruses that block users’ devices in order to further extort money. The scheme is simple: a message appears on the screen of your phone or computer stating that the device is blocked and you need to either enter your phone number or send a paid SMS to a short number to restore its operation. As soon as the frightened user performs one of these actions, a paid subscription is connected to his number, or an impressive amount is debited from his phone account.

Now you know everything about how to disable MTS subscriptions and how to protect yourself from them in the future. If this article helped you, please tell your friends about it!