Disabling paid services megaphone command. Disabling paid options from the megaphone

The unexpected loss of money from a mobile phone account is a problem that every subscriber has encountered. It would seem: I just topped up my account, didn’t call anyone, didn’t go online, and the amount on my balance is already significantly less than what was deposited. Most likely, a certain service is connected to your number, for the use of which you must pay a subscription fee. The trouble is that in most cases the subscribers themselves have not even heard of this service.

It often happens that subscribers activate the service for free, and over time the operator changes the conditions and makes it paid. At the same time, this trend can be seen in absolutely all companies providing communication services in Russia. A simple way out of this situation is to disable this service.

Megafon is one of the largest operators in our country and its subscribers also encountered a surprise in the form of withdrawn funds. To prevent it from disappearing, it is recommended to at least regularly monitor the presence or absence of paid services on your number. If there are any, then the user of telephone services needs to know exactly how they can be turned off. There are several different options that allow you to disable paid services and subscriptions from the Megafon operator.

How to disable Megafon subscriptions through the "Service Guide"

Subscribers of the Megafon network have the opportunity to create a Personal Account. With its help, you can also use a service called “Service Guide”. Authorization in it is possible if you send a special USSD command - to do this, enter the combination on your mobile device *105*00# , then press the call button. Next, you should receive a code in the form of an SMS notification. It must be entered into the corresponding window that appears. After you have logged in, click on the main menu item " Service management"and find there" Disable all mailings". Using a similar algorithm, disabling megaphone services and subscriptions can be done if you install the official application on your cell phone. If you do everything correctly, you will refuse any paid services to which your cell number is connected.

Disabling Megafon's paid services via the subscription management page

By going straight, you will find yourself on a page with a list of services provided, as well as the conditions of each of them. You can access this page either through your phone, or through a computer, tablet or other device with Internet access. Next you need to go to your " Personal Area"All that remains is to choose" Unsubscribe" and your problem will be solved.

How to disable Megafon paid services via SMS message

If there is no Internet access at the moment, then it is possible to refuse any paid services from Megafon using a sent SMS message. To do this, send to the number 5051 message with the text "STOP". Wait for a response message with instructions. By using these instructions, you will be disconnected from absolutely all paid services from the mobile operator Megafon.

Disabling paid services and megaphone mobile subscriptions via ussd request

You can also type the combination on the keyboard *505# plus a call button. After this, the phone will make a ussd request, and in response you will receive a notification with a detailed description of all paid services connected to your number. The same response message will describe exactly how to disable each of them.

All paid services of the mobile communications company Megafon correspond to a specific ussd code. In this case, there is a separate code for activation, and a separate one for deactivation. Therefore, if you know which specific service is activated on your phone number, then send the corresponding ussd request to disable it.

The following ussd codes may be useful for Megafon subscribers (you can use them to disable paid services):

  • *105*1300# - voice mail service (answering machine);
  • *105*2310# - video mail;
  • *105*2500# - Always in touch;
  • *105*1400# - data transfer;
  • *105*1900# - incoming SMS messages;
  • *105*9000# - replacing the horn;
  • *105*1600# - communication in the form of a conference;
  • *105*2100# - SMS check;
  • *105*2400# - "Who called?" service.

The official Megafon website allows you to disable any paid services that a subscriber may have activated; you can find a full list of services there.

Disabling paid subscriptions through the Megafon menu

If you use a Megafon SIM card, then you almost certainly have the application installed on your phone Megafon PRO. You can easily find the item you need in the application menu " Subscriptions". To disable any unwanted subscriptions, you need to send a message with the command " List"either" List"to the number from which news is sent to your phone. This SMS is absolutely free. But after you send it, all paid subscriptions will be deleted. It happens that the "Megafon PRO" item is not in the device menu. Then it is recommended to contact with service center specialists to replace the SIM card.

Mobile network operator Megafon provides an extensive list of paid services that are aimed at improving the quality of subscriber service and must be authorized by the user. In practice, things are somewhat different. Often the subscriber does not understand why the amount of expenses has increased, begins to find out the reason and is surprised to learn about the connected paid services that came in addition to the new tariff or were automatically activated after Internet surfing.

This situation is quite acceptable if the service or subscription is really useful. But most paid services are quite specific and designed for a specific target audience. An unacceptable situation arises when the user has to regularly pay for something that is useless, uninteresting or unnecessary for him at the moment. Here it is urgent to disable paid options and optimize costs, since additional amounts often exceed 300 rubles. per month. Particularly tricky are services with a daily subscription fee, which deduct several rubles from the balance every day. In such a situation, the user for a long time does not even suspect that he is spending his mobile budget irrationally.

Ways to disable paid services on Megafon

There are many dozens of diverse paid services. It is important to understand here that the mechanism for their implementation is well thought out. Often, a paid service is initially provided to the subscriber as a temporary free one, but they “forget” to warn the user about this. A month or two passes, and the process of regularly debiting funds from the balance towards the subscription fee for its use begins.

When deciding how to disable paid services on Megafon, the main difficulty lies in identifying the options that are connected to your SIM card. Each service has unique activation and deactivation commands, so you need to know exactly what to deal with. As you may have guessed, the first step towards getting rid of overpayments will be to obtain a list with the names of connected services, and only after that you need to start disabling those that seem really unnecessary to you.

To do this, you can use the following methods.

USSD request

To get a list of activated services you need to send a short command from your phone * 505 # or * 105 * 11 # . These USSD requests are completely similar and in response to activation they send an SMS to the subscriber, which indicates both the connected services and the service codes for disabling them. All that remains is to independently identify useless options and generate USSD commands with codes to disable them.

USSD menu “Service Guide”

After sending the USSD request * 105 # the user enters the voice menu of the operator’s service guide. Next, you need to select “1” (My Account), “4” (section “Services”) and “4” again to receive a list of active services and instructions for disabling them via SMS.

Autoinformer

Call to a short number 0505 allows you to get a full overview of active paid services and disable useless ones using autoinformer prompts. After connecting, you must press “1” (“Information about the number”), then select “2” (“Connected services and options”).

Shutdown via SMS command

You can also send to the number 5051 SMS message with the text INFO (or INFO). The sent CMC will contain a list of connected paid Megafon services and instructions for deactivating them.

Personal Area

The functionality of the client environment provides extensive options for setting up the number. In the main menu you need to select a section "Services and options" and in the form that opens with a list of connected services, deactivate unnecessary ones by clicking the “Disable” button next to them

Important! To quickly enter your Megafon Personal Account, enter your subscriber number as your login and send a USSD request from your phone * 105 * 00 # . The response SMS will contain the login password.

Calling the customer service center

By calling the Megafon call center at 0500 or 0500559 You can always count on successful deactivation of paid services with the help of a specialist from the provider. Here you will need to provide your passport information to confirm ownership of the SIM card. The main inconvenience of this method is the frequent and long wait for a connection with an operator.

Visit to the Megafon communication salon

This is not a very convenient, but universal and free option for changing your number settings and managing connected paid services. Be prepared to present your passport, otherwise the office employee may refuse to serve you.

Finally

Your faithful Internet assistant Tarif-online.ru hopes that this material was useful to you and helped you choose a comfortable and effective way to solve the problem of unwanted paid services from Megafon.

We look forward to your comments, feedback and comments.

MegaFonPro is an entertainment service from a mobile operator. The service works by displaying intrusive notifications on the screen of a smartphone or mobile phone. Notifications offer a variety of news, subscriptions, music and entertainment for a fee. Most subscribers do not like this penetration of advertising into personal phones. In addition to irritation from notifications, users suffer from accelerated battery drain.

Is it possible to remove MegaFonPro from my phone?

This advertising service is automatically activated when you turn on your recently purchased SIM card. The main danger of this system is that the user only needs to click the “Ok” button instead of canceling, which is how a paid subscription to any service is issued. From the point of view of the law, MegaFonPro does not violate the rights of clients, but inattention costs a daily or monthly loss of finances.

It is possible to disable MegaFonPro; there are several ways to do this.

Ways to disable MegaFonPro

You can disconnect from constantly pop-up notifications by calling the operator at 0500 and in other ways.

In the "Kaleidoscope" menu

Smartphones and phones with Megafon SIM cards have a separate menu. It is usually called "SIM" or "SIM menu". The following is the algorithm:

  1. Enter the SIM card menu;
  2. Find the “Kaleidoscope” section – this is the subscription menu;
  3. Opposite each item where “+” is indicated, you need to switch this value to the opposite;
  4. To do this, go to the “Functions” section;
  5. Click the “Unsubscribe” button.

By disabling all subscriptions, the phone owner will no longer receive notifications on the screen.

Visit to the sales office

You cannot use the SIM card menu in all cases. This section functions correctly only for subscribers registered in it. If there is no way to register, and subscriptions are boring, it is recommended to contact the nearest Megafon office.

You must have a passport and a phone with a connected SIM card on which MegaFonPro operates. A passport is needed to confirm the identity of the owner. Branch employees must be asked to disable all subscriptions and MegaFonPro services.

How to find out which subscriptions are connected through the portal

On the official Megafon website there is a personal account section. In this section, subscribers can remotely manage services and subscriptions without involving specialists on the hotline or in sales offices. To check the options that the client is currently subscribed to, you must:

  1. Log in to your personal account (login – phone number in any format, password sent by text message);
  2. Go to the “Service Guide” section;
  3. View the list of activated options;
  4. If desired, they can be disabled here.

After disabling each item in the list, messages about the operation that occurred should be sent to your phone.

Disabling subscriptions through the MegaFonPro menu

In modern smartphones, notification options are turned off not only through Kaleidoscope, where activated subscriptions are listed. You can completely disconnect from MegaFonPro through the section of the same name in the SIM card menu or a free SMS message.

Through the phone menu

Go to the MegaFonPro section:

  1. Select the “Subscriptions” subsection and go to it;
  2. Consistently click on each enabled option;
  3. Select the “Disable” action.

Megafon is one of the largest Russian companies in the cellular communications market, offering a convenient and inexpensive set of services in a first-class mobile network of the new generation 3G/4G. Many options that interest users are available at the selected tariff; subscribers can connect additional Megafon services as needed and expand the scope of service.

In some cases, a whole set of unnecessary paid services accumulate on the mobile number, which significantly burdens your account and auto payments from the card. They can be determined using regular balance monitoring and details, which are available if you log into your Personal Account or receive information using service SMS.

In this case, the Megafon user can independently either enable or disable the service. The operator does not in any way limit the freedom of subscribers, who can configure a service package in self-service mode. To do this, you need to enter a short command on your phone or, using the Internet, disable unnecessary options in your account by pressing one button.

Subscribers can use almost any available set of services: from number identification and notification of appearance on the network, to media content, with the help of which they receive current news. Below we tell you how to set up a service package.

Popular services

The provider offers its clients a wide range of services and options that will help them set up an individual service package on their mobile number in addition to the tariff. There are familiar service packages provided by all operators, and there are also unique options that you will not find anywhere else.

Megafon's additional services are designed to make the use of mobile communications as tailored as possible to personal requirements.

Subscribers can try any services and disable paid services at Megafon at any time. To manage services, there is a Personal Account, where you can access both your account and a list of paid and free services that can be enabled or disabled.

Instructions

Each cellular operator offers its subscribers an Internet portal with a personal account. And no exception. The operator offers its users a self-service system called “Service Guide”. There are several options for working with this system, but the most relevant is logging into the “Service Guide” through any browser on . Gaining access will not be difficult. To do this, you do not need to contact the service center or call the operator’s hotline. It is enough to either send an SMS to the number 000105 with the text “00”, or the USSD command *105*00#. In addition, to activate your personal account, you can simply fill out the form on the website https://lk.megafon.ru/login/. Write down your password and keep it in a safe place. After all, if you forget it and enter it incorrectly on the site 3 times, you will have to go through it again.

Service Guide provides users with many options. For example, it has the ability not only to connect and disconnect various services, including paid ones. With its help, you can easily change your tariff plan, optimize costs using numerous options, receive information about payments, monitor the status of your account, and much more. In addition to your computer, you can also use the Service Guide from your mobile device. To do this, download the application from the official website of the Megafon operator, which will need to be launched to work in the system. You can also use the guide by sending a USSD request to *105# - this operation is free.

In order to disable Megafon, in your personal account you need to go to the operator services section. You will be presented with a complete list of services provided by the cellular operator that you have ever connected. Simply find the service you no longer need and turn it off. In addition, in this section you can see what fees are charged for a particular service.

To find out which paid Megafon services have been connected, as well as disable them, you can use a simple USSD request. To do this, dial the following combination on your phone: *505# and call key. There is also a second one in order to find out which paid services were connected and disable them. Dial *105*11# and call. Fundamentally, both of these requests are no different. In response to your request, you should receive an SMS containing all the information on connected paid services. In addition, the message will contain information on how to disable each service. You just have to select those that you consider unnecessary and enter the request specified in the message.

There is a way to find out which are paid and how to disable them, similar to the previous step - sending an SMS message to a special number. To implement it, you need to enter the text “info” in the message window on your phone and send it to number 5051. A few seconds after sending the SMS, you should receive a message containing information about the services connected to your phone, as well as how to disable each of them .

In addition, you can find out the telephone number to deactivate a specific service directly on the operator’s website, since a single service deactivation number is not provided. To do this, select the tab you are interested in with the name of the service and click on it. Then you will see general information, methods (numbers) of connecting and disconnecting the service, as well as the cost of these operations.

If all of the above methods are not suitable for you for some reason, then you can try contacting the Megafon operator contact center. To do this, you need to call the cellular customer support center. Service around the clock. You just need to wait for the call center operator to respond and indicate your desire to find out what paid services have been activated. After receiving the necessary information, you can ask the administrator to disable those services that you consider unnecessary. You can call the contact center at one of two numbers: 0500 or 0500559. If the phone is connected as a corporate connection, then to disable paid services you need to call 8 800 550 0555. The obvious disadvantage of this method is the speed of the operator’s response. Sometimes you can expect a response in less than a minute. And sometimes the wait is tens of minutes. But there is also an undoubted advantage of this method: even if you do not know what the money from your account is for, the call center operator will find a service with a tariff and disable it.

If none of the methods suits you, then all you have to do is go to the Megafon sales office. You can find the nearest service center on the official website megafon.ru in the “Support” section in the top horizontal menu. Next, all you have to do is click on “Contacts” and in the window that opens, find the communication shops section. All you have to do is come to the center closest to you and contact a consultant or company representative. Each sales office and service center is equipped with computers with access to a special program, where a consultant can easily view all your services, connect and disconnect them. For correct operation, you will definitely need your phone number and passport data. Without the necessary information, the consultant will not be able to help you.

note

When calling the contact center, be sure to have your passport ready. Before disconnecting services, the call center operator will request information to identify you.

Helpful advice

To find the nearest sales office, do not forget to indicate your city in the upper right corner of the website.

Related article

Tip 2: How to disable connected paid services Megafon

To make using a mobile phone convenient, the cellular operator offers its subscribers a wide range of additional paid services. Often such services are included when purchasing a new SIM card; the subscriber agrees to their use out of ignorance or mistake. In order not to spend extra money, unused connected paid Megafon services can be disabled.

Instructions

One of the most convenient ways to disable connected paid Megafon services is to call the operator. To do this, you need to dial 0500 from your mobile phone and wait to connect with a specialist. This can be done using an automated system. To find out what paid Megafon services are connected to your phone, you need to switch the device to tone dialing mode and press the number 3, and then follow the instructions.

To make it easier for subscribers to use various options, Megafon has developed the Service Guide system. In the self-service system, you can quickly and easily disable connected paid Megafon services. To manage your subscriptions, you can send a request to *105# from your mobile phone and follow the on-screen instructions.

On modern smartphones, using the service is even more convenient - you need to install a special application downloaded from the operator’s official website. As a login, you should enter your phone number and receive a password by sending an SMS request with the text “41” to the number 000105. To disable the options, you need to select the “Services” section, then “Set of additional services”, and disable those functions , which are not used.
You can use your personal account through the website megafon.ru. To log in, you need to enter your phone number and password from the Service Guide system. You can remove connected options in the “Services and Tariffs” section.

To disable paid operator services, you can send a special command in an SMS message. To do this, you need to know which options you are a user of. Options for requests can be seen on the website megafon.ru.

If you cannot disable the connected paid Megafon services yourself, you can contact the nearest operator’s office. The company’s specialists will help you not only find out which paid Megafon services are used on your number, but also save you from unnecessary expenses after accepting an application to disable unused options. To carry out this procedure, you will need the passport of the person with whom the agreement on the use of the SIM card was concluded.