What to do: Emergency calls are available. After replacing the SIM card it does not work. The SIM card is not registered on the network. Emergency calls only

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Content:

Sometimes users of various types are faced with the problem of not being able to make calls or receive calls.

This happens, but there may be more strange problems.

For example, many people do not understand what this means and what to do if the phone says “only emergency calls".

Reasons for the "emergency call only" message

The main reason that may cause the lack of dialing and receiving calls is that the subscriber cellular communication is located in a place that is considered borderline for the operation of the repeater.

This means that the device practically does not pick up, but is ready to make only calls that fall into the “priority” category.

It is also possible that the subscriber is in a place that belongs to the coverage area of ​​the repeater, which has low power, which allows only calls to contact emergency services and emergency assistance.

These include calls to numbers from 01 to 04, 08. The appearance of such a message on the phone screen quite often occurs, for example, at a metro station.

What to do if you receive an "emergency calls only" message

Sequence of actions when the “emergency calls only” message is detected on the screen:

The simplest and affordable way To get rid of this kind of message, turn off and restart the device.

One of the mandatory actions after turning off the phone is the procedure for removing the SIM card from the slot where it is located.

At the same time, it is important for the owner of the gadget not to find himself in a situation where he now doesn’t know what to do.

  • Changing the subscriber's location.

    That is, move from the zone that is the border zone of the repeater.

  • Checking the machine settings.

    Be sure to check your phone settings. An emergency calls only message may appear if the mode is set to offline.

    In this case, you should select a different mode, then the ability to make and receive calls will be restored.

  • Contacting a mobile operator salon.

    If the above steps do not help, then the reason for the lack of network is probably the demagnetization of the SIM card.

    To eliminate this defect, you should contact the mobile operator and replace the SIM card with a new one.

  • Every operator has problems or difficulties in providing communications from time to time, just like every subscriber has something broken. If the connection from Megafon does not work, or there is no network, then you need to determine the source of the problem. There is a solution for every case.

    Unstable network signal

    When a subscriber encounters a problem unstable work communication, then most often this is due to the user being outside the signal coverage area. Such situations are not uncommon in densely built-up areas, in places where the signal cannot penetrate, or in the suburbs where there are not enough communication towers.

    If poor network access is observed frequently and not only in a certain area, then you should contact Megafon employees. You can do this in several ways:

    1. Use Personal Area. Go to the official website of the operator and create own profile. Enter your personal information and phone number. After authorization, you will be able to contact the company's support service. In the message, indicate the address where communication interruptions occur and describe the essence of the problem.
    2. A similar action can be performed on a smartphone. To do this, install the “My Network” application. Download this program can be found on the operator’s official website or from Google Play Market.
    3. Another way is to contact the operator. Explain to the employee the nature of the problem and when it occurred.

    Incorrect network connection

    What should I do if the connection does not work when I turn on the Internet on my smartphone? If the phone does not see the network, it may be better to switch to a lower class service standard (3G, 2G), which will allow you to use the Internet with a weak signal. To select options manually, go to Settings mobile device and change the type of network you are using. To confirm, restart your smartphone.

    Negative balance

    Another reason for the lack of Internet or the ability to make a call may be a lack of Money On account. In this case, the subscriber will only have access to the right to make an emergency call.

    To start using the capabilities of your tariff, top up your balance. You can do this in the following ways:

    • payment by bank card;
    • With electronic wallet(Yandex.Money, WebMoney or QIWI);
    • use the terminal.

    SIM card malfunctions


    Despite the fact that breakdowns do not happen so often, Sims can still fail. The main cause of failure is damage to the microcircuit, which makes the use of operator services impossible.

    When the SIM card is really faulty, there is no antenna-shaped indicator on the device screen. Before buying a new card, check your current one on another phone. If it works, then the problem lies somewhere else. If there is no signal on other devices, the SIM card will need to be replaced.

    To obtain new SIM card, contact the Megafon operator salon. You must have an identification document with you.

    Copy all existing contacts to the phone memory, since they will be lost when you replace the card. You can also apply for a card online. To do this, use the official website of the company. After registration and payment, the SIM card will be sent by mail.

    Phone problems


    Not a single device or apparatus is insured against breakdown. Smartphones are no exception. If the SIM card only works on other devices, then this means that the phone is broken and the problem lies with it. To check its functionality, follow the reverse procedure, namely, place another card in your smartphone. If the network works, then the reason for the lack of network is a Sim malfunction.

    If the signal disappears for the first time, you can try rebooting the device or changing the communication settings. If similar situation met many times, the phone should be taken to service center.

    Coverage area


    In big cities and suburbs, communication is of the highest quality, but in remote places and small towns it may be weak or absent altogether.

    To make sure that there is no network on Megafon precisely because of lack of coverage, go to the company’s official website or go to. In the appropriate paragraph, look for information on settlements who have the opportunity to use the operator’s services. Similar information can be found by calling customer support.

    Other reasons

    Most often, the problem of no Megafon network signal can be solved by rebooting the phone. There is a good chance that this was a minor glitch in the device or SIM card system and when turned on again, everything will work properly. The procedure is universal because it helps not only in the absence of a network, but also in many other cases.

    If the SIM card and phone are working properly, the coverage area is valid within this region, there is enough money in the account, but rebooting the mobile device does not help stabilize the signal, then it is quite possible that technical measures are being carried out on the Megafon network. Often this is the reason for the lack of signal.

    You can check your assumptions by asking your friends about the functionality of communication on their devices. If other subscribers also have no connection, then the problem is mobile operator. Possible reason incorrect operation network, there may be technical events or equipment failure. In this case, you should wait a few hours, restart your phone and check for network availability. If it still doesn’t exist, you should contact your operator and find out all the details of the problem.

    It happens that your smartphone does not work, and the line “Emergency calls only” is displayed on the screen. That is, the phone cannot function normally, receive calls or call dialed numbers. The problem is certainly not a pleasant one, and there are several reasons and ways to solve it.

    The phone only allows emergency calls, what should I do?

    1. If contacts are visible and your PIN is entered, then the problem may be that the SIM card does not fit well. Simply open the phone's cover, remove the battery, and reinsert the SIM card.

    2. Perhaps your SIM card is already pretty worn out or damaged and the phone does not accept it. Just call the operator or go to the nearest service center to have it replaced for free.

    3. This happens after changing the apn settings. If this happened and you changed them by mistake (perhaps you were setting up MMS) - you just need to do full reset settings to factory settings, but before that do not forget to save everything necessary services on your personal desktop computer.

    4. If you overload the phone, and after that it works, and testing on other SIM cards, the phone also remains in normal mode- most likely the problem is in the transceiver. Just different operators mobile communications use different types transceivers. In this case, it is best to contact a service center for help.

    5. It may be trivial that the phone is simply not online - you are in a basement or in an underground passage. Leave this place. Did not help? Try rebooting your phone. Turn it off for a couple of seconds and then turn it on again.

    In any case, if there is a problem and you only see emergency calls on your phone, you know what to do. First of all, check the SIM card, the transceiver, and, of course, whether the operator’s network is active. In any case, one of the options for fixing the problem will certainly ensure normal functionality of the phone if there has not been any mechanical damage before.

    A lot of owners modern phones have the ability to use several SIM cards from one or more operators. Some phones are equipped with two slots for installing SIM cards. Using several numbers allows you to separate personal and business contacts, minimize the cost of calls and the Internet, provide mobile communications and stable internet in areas where the work of one of the operators is impossible and difficult. Using 2 SIM cards does not always occur without problems.

    Difficulties when using two SIM cards

    Using multiple SIM cards in one phone comes with some complications and difficulties. The most important thing is the impossibility of communicating simultaneously using two mobile cards, that is, during a conversation on one number, the second mobile number will not be available for incoming calls. If during a conversation you receive one SIM message incoming call to the second mobile card, the caller will receive a message stating that the subscriber is unavailable. In addition, you configure which SIM card to use as the main one for voice calls, text messages and mobile data transmission. If you need to use a second SIM card, you will have to manually activate the use of Internet traffic from this SIM card. This can be done simply in the mobile phone settings.

    Emergency calls only or not registered on the network. Why?

    Very often, users are faced with the fact that the second SIM card cannot access the network. In this case, it becomes useless. When trying to make a call, the owner of the mobile phone will receive a message “Call not being made”, “not registered on the network” or similar.

    Why am I not registered online?

    Let's figure out why the user receives such a message and cannot make a call from the second SIM card. Although sometimes similar problem It also occurs on single-SIM devices.

    This problem often appears on Samsung phones, why they suffer and budget models and flagships, as well as tablets. But a similar problem occurs on phones of other brands. This oddity is due to the fact that the operator cannot obtain the IMEI identifier of the device. That is, the operator of the main SIM card receives the IMEI, and if the second SIM card belongs to another operator, then for unknown reasons it does not receive the communication module identifier and cannot register the SIM in its network.

    How to fix not registered on the network?

    Let's look at the most popular and effective ways solutions to this problem. I would like to note that each case is individual and your device may not have some settings, so you will have to use alternative methods.

    Activation and deactivation of the "Flight" mode.

    "Flight"/"On an airplane" mode/" Offline mode» allows you to disconnect from mobile network, turns off Bluetooth and Wi-Fi adapters, allows you to save battery power. Inclusion this mode for a few seconds/minutes and then turning it off will allow the phone to deactivate the mobile communication module and reconnect to the operator’s network. The operator will ask for the IMEI of the device and the problem may disappear.

    To enable Airplane mode, you need to pull down the top curtain of the device and press the corresponding icon. Alternative method— go to settings, then to the “Network” section, and select “Offline mode”. A warning will appear that you will not be able to use voice calls, send messages and the mobile Internet will be disabled. We confirm our decision to go offline.

    After a few minutes, click on the “Offline mode” item again to turn it off. The phone will connect to the operator’s mobile network and the problem of not being registered on the network will disappear.

    This method does not always help, since the problem may lie in the SIM card itself.

    The SIM card is not registered on the network. Emergency calls only.

    Very often the problem occurs due to a malfunction of the SIM card during purchase and installation new SIM card. Perhaps reinstalling the SIM card will help. Depending on the phone model, you will need to turn off the device, remove the battery, remove and reinsert the SIM card, or remove the SIM card tray - in some phones it can be removed without removing back cover and battery. After completing this procedure, we start the phone and check whether the error remains. Did not help? We check the operation of the SIM card in another device. If the SIM card turns out to be working, we still have options. If the SIM card does not work, we need to replace it with a new one at the mobile operator’s salon (the number will be saved).

    Online registration software update

    Sometimes such an error with registration in the operator’s network is caused by problems in the mobile phone software. In this case, updating the device software to the latest version will help.

    1. We check the charge level - it must be at least 80% so that during a software update the phone does not become bricked.
    2. We connect the phone to WiFi (if possible). Go to the “Settings” menu in the “Software information” or “Update” section software».
    3. Click the “Update” or “Search for the latest software version” button. If the device has the most latest version software, the message “ Latest updates installed." If the manufacturer has a new firmware version, it will start downloading and then be installed on the device. Never turn off the device while installing the software - the phone may break!
    4. After installing the updates, reboot the phone (or it will reboot itself) and check whether it was possible to connect to the operator’s network.

    If the “Not registered on the network” error remains, we still have options on how to fix it.

    SIM card from another operator

    Sometimes it turns out that the operator does not provide coverage in the area where you are located. In this case, you will have to change the SIM card to another operator. If you know for sure that there is a connection, it will help fine tuning phone and selecting the mobile operating mode.

    The last way to get rid of the “Registration failed” problem is to configure the GSM, WCDMA frequencies

    Many modern mobile phones support GSM networks and WCDMA. On some devices installation GSM SIM cards operators is only possible in one of the SIM card slots. Check your device and its specifications. If everything is correct, but SIM card Only emergency calls are available and the network registration error is still present, we will try to fix it by adjusting the network operating mode. Some phones have network mode settings and you should change "GSM/WCDMA (automatic)" to "GSM only". To do this, go to settings - other networks - mobile networks - network mode and select the GSM only tab. After this, you should restart your phone. Very often, this solution allows you to get rid of problems with registration in the mobile operator’s network.

    To be honest, when I had an old Lenovo dual-sim, everything worked fine on it, probably I was just lucky. But the phone itself was so-so. Later, having changed the device to an HTC with support for two SIM cards, everything also worked without problems, although the HTC was on a Lenovo-like MTK platform, but it worked much faster and I liked it because the GPS on it did not glitch, unlike...

    So, I'm going off topic. On a fresh Samsung device, I encountered the fact that the SIM card of the second operator refused to register on the network. Trying to select a network manually led to a long, tedious wait for the device to respond, and then I received the message “Registration failed.” I swapped the SIM cards, but nothing changed, I checked the SIM card of the operator that was faulty, but it works in another device. I left one in Samsung - it works. Through trial and error, I found a solution that helped in my case. Perhaps it will help you too.

    My main SIM card was in the first slot and worked perfectly. It is selected as the main one for voice calls, SMS and mobile internet. Sim 2 was in the second slot. After turning on/off the “Airplane” mode, it was able to register on the network, but after 3-5 minutes it was no longer registered and I could not make calls from it. Since my Samsung did not have a choice of GSM/CDMA mode, I paid attention to the choice of operating mode in the LTE/3G/2G network available for each SIM card. Through trial and error, it turned out that for the first SIM card I set LTE/3G/2G. And for the second I set “Only 2G”. In this case, it registers and works fine. Any other combinations did not help. I hope it helps you too.

    SIM card is a required part for use mobile phones. IN Lately More and more often, subscribers are faced with the fact that the Beeline SIM card does not work. Such a breakdown manifests itself as the absence of a signal, the ability to make only emergency calls, etc.

    There are several reasons why a SIM card stops performing its intended functions:

    1. The service life has expired.
    2. Deformation or damage to the microcircuit.
    3. Blocked by the operator due to non-payment or long-term dysfunction (more than six months).

    In a smartphone with two card slots, when you use one, the second one stops working. Maybe telephone set locked to another operator. It is possible that the number was taken over by a fraudster.

    If you are unable to determine the cause yourself, you can contact a call center employee by phone: 0611.

    Abroad

    If SIM card Beeline does not work on your phone when traveling abroad, then we're talking about that roaming is prohibited in the settings. This measure helps you save money when traveling abroad. To solve the problem, you should correct the settings or reconnect to a different tariff plan.

    In another region

    If the tariff provides for an increase in the cost of calls and other services, then many subscribers place restrictions on communication when traveling outside home zone. This approach reduces costs. To use mobile communications while outside your home zone, you must change the settings or connect to a different tariff plan.

    Emergency call only

    If a new Beeline SIM card, just purchased, does not work, then the problem is as follows - new number not registered on the network. The reason is that the mobile operator is unable to set the IMEI of the device.

    The reasons for not having access to the module ID are: for unknown reasons, and occurs when using phone models designed for two cards.

    Writes: no network registration

    Perhaps we are talking about a dirty slot or loose contacts of the device. To fix the problem, just turn off the phone and reinstall the card. If this measure does not help, you should check SIM operation on another phone.

    Beeline SIM card does not work - what to do?

    First you need to make sure that there are no limiters installed:


    You should not take any action on your own, for example, reflash the device or do a hard reset. Your best bet is to contact customer service. Experienced specialists will easily determine the cause of the problems and help you cope with them. By replacing the card or carrying out repair work.

    Why the SIM card in the tablet does not work

    To figure out why the Beeline SIM card does not work in the tablet, you should consider each of the possible reasons more details:

    1. A hardware malfunction is a problem on the SIM reader side that occurs when cards are changed frequently. If the contacts are damaged, it becomes necessary to carry out specialized repair work.
    2. Lack of visibility – often devices Chinese production don't respond to SIM Beeline. You can solve the problem by replacing the device or contacting a repair shop.
    3. Card malfunction - most often defects appear when self-pruning. If you need to reduce your SIM, you should contact a service center, where for a small fee the reduction procedure will be carried out in a matter of minutes.

    Determine yourself the real reason problems are not easy. It is best to seek help from a specialist if any shortcomings appear in the operation of a card or mobile device.

    After replacing the SIM card it does not work

    To configure the network operating mode, perform the following steps:

    • Change WCDMA/GSM to GSM.
    • Reboot your mobile device.

    The new Beeline SIM card does not work and there is no network - what to do?

    The most common reasons and solutions:


    Remember that many operators, including Beeline, activate the SIM only after the subscriber makes a payment and performs at least one paid action. Before this, the card will show “No network”.