Beeline find out expenses for the last month. You are your own consultant. Disabling paid SMS subscriptions

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Quick response:

Contact technical support. This is what a free one works for. 24/7 line 0611 . Here you can find a list of all paid services and refuse their further use.

USSD request. You can find out where the money is going by sending system command *110*09# . The response message will contain a list of all activated services.

Call. There is a dedicated line giving full information By tariff plan. To do this you can call the number 067409 , the system’s response will come in the form of an SMS notification.

Transition from any browser to the official website BEELINE.

It is typical for any cellular providers in the Russian region interesting detail: unauthorized withdrawal of funds from personal account subscriber At the same time, we are not talking about fraudulent activities on the part of the operator, but about the forgetfulness of the users themselves. Often they connect to the number various services, which are positioned as free service. However, this is just a marketing ploy. Free period usually conditional on a certain period, then a paid subscription is automatically activated. How to find out why they withdraw money on Beeline? Here you need to find out to which number the debit is being made, and then refuse further subscription for services. In this case, the yellow-striped operator offers several options for action.

How to check expenses

Why do they withdraw money on Beeline? In most cases, these are activated paid subscriptions and services; payment may also be charged for the newsletter of the Chameleon service if the user clicked on the link in the message sent by the system. This action automatically issues a paid subscription to news from this resource. However, there are also more prosaic situations. In some cases, there is a failure in settlement system operator, therefore the number is charged incorrectly for services voice communication. In any case, the provider will not notify the user about additional expenses; you will have to find out the reasons for the charges yourself. You can do it like this:

Contact technical support. For this purpose, there is a free 24-hour line 0611. Here you can find out a list of all paid services and refuse their further use.
USSD request. You can find out where the money is going by sending the system command *110*09#. The response message will contain a list of all activated services.
Call. There is a dedicated line that provides complete information on the tariff plan. To do this, you can call 067409, the system’s response will come in the form of an SMS notification.

Important! You can find out where money goes from Beeline for free. The service works not only in the connection region, but also in regional roaming.

Using your smartphone to check your expenses

The written-off balance can be checked online. Beeline offers its subscribers a cost detailing service. For this purpose it is used next algorithm actions:

Transition from any browser to the official BEELINE website.
Authorization in " Personal account».
Transition from home page to the finance and detailing section.

A complete list of financial transactions for the current issue will be presented here. Reports can be viewed for any period within 6 months. If desired, you can order a printout of expenses in XLS or PDF format, which will be sent to email.

Peculiarities

Checking expenses from mobile

To prevent the operator from debiting funds from the account, subscribers need to take basic precautions when working on the network. In most cases, subscriptions are activated when visiting various sites whose owners are trying to promote their services. Here you need to adhere to the following rules:

Do not accept number verification codes.
Do not publish your data on dubious resources.
Do not send messages to short numbers.

Important! If a site asks for personal information, it is better to leave this resource in order to save money.

If the services were still connected to the number, you can unsubscribe in your “Personal Account”. To do this, you need to go to the service management section. All will be displayed here paid options, which were activated on the number. You can refuse services using virtual keys by moving them to the “OFF” position.

Additional features

Expense detailing can be disabled by sending SMS for short service numbers. In particular, by sending a message to number 1401 indicating your email address, you can order itemized expenses for any period. The report will be sent in XLS or PDF formats.

In addition, you can use the command *122#. After processing the request, a report on the subscriber’s last 5 paid actions will be sent to the mobile phone.

Both services do not require a connection and are provided free of charge. It is worth noting that you can access the system 10 times a day maximum.

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There can be many reasons why a client might want to know about their expenses. Every day people communicate on the phone, send messages or access the Internet through mobile phone. It is not always possible to control your expenses on mobile services, as a result, the balance very quickly becomes zero or goes into minus. For all this, you need to know how to find out expenses on Beeline, because there are many different methods for this.

Free cost control methods

There are not many ways to find out expenses on Beeline, but not a few either, so everyone can use one or another method - whatever is more convenient for them. Each subscriber can choose exactly the option that suits best.

Among existing methods The following checks should be highlighted:

Detailing through your personal account.
Details via email.
Receive cost data via special option"Easy control."
Providing data via mobile app"My Beeline".
Clarification of information with the help of Beeline employees.

Now you need to familiarize yourself in more detail with how to find out the costs of each of the described methods on Beeline.

Using your personal account

This service will allow clients to receive the most complete data on how money is spent on their balance sheet. Clients in the account will be able not only to receive data on the expenditure of funds, but also to use other functionality, which will allow them to control the phone number and its services. In addition, the user will not have the question of how to find out monthly expenses on Beeline, since through the account you can make a certain breakdown by day, week and month.

The cabinet menu is very simple and intuitive, even for those people who are not well versed in computers and similar resources. The main expense control menu will provide information about current balance, as well as the account status for the selected period of time, all payments that were made from the number are shown, as well as the time and amount of replenishments.

Access to the service is provided on free of charge, but the client will need to go through quick registration, after which a password will be sent to your phone. Having a password and login ( mobile number), each user will be able to log in to the system and control their expenses.

Details via email

A similar method will be able to resolve the question of how to find out expenses on Beeline, but the method will not be as informative. This method is used when difficulties arise with working in your personal account. To receive information, you must send a text message including your valid email address. Sending is carried out by phone 1401. Within a few minutes the request will be processed, and a counter message will be sent to the number with the text that the application has been completed and the data has already been sent by email. When you go to your email, you will see a document that describes the expenses. The service is free, but there are certain restrictions.

These include the fact that orders can be made no more than 10 times a day. Clients can set a ban on this service, for this there is special team in Beeline. You won't be able to find out by mail after this. The client needs to dial *110*0221# on the phone and make a call.

"Easy control" option

With this offer from the operator, customers will be able to receive information about their mobile spending at any time, anywhere, even when they are not able to use the Internet. Using this option is convenient for those clients who have no idea how to find out latest expenses on Beeline, since the service will only show the last 5 paid actions. To use, you need to send a request to the network by dialing *122# on your device. After this, you will receive a message on your phone with the last five paid transactions, and there will also be a link to active tariff and its description.

Detailing through "My Beeline"

Subscribers who use Mobile Internet and modern mobile devices, can install the My Beeline application. By functionality it is analogous personal account, but works on phones. The service is free, but the client will need to have certain traffic to access the application.

To obtain the necessary data, you need:

Log in to the application.
Go to the finance tab, which is on the main page.
Go to the details section.
Select the required time frame, then select the method for displaying expenses. If you prefer the method of delivering information by mail, you should indicate its address.

Using the help of company employees

If you cannot use the above methods, then you should use the help of other people - company employees. To do this, the subscriber can take his passport to any Beeline communication salon and ask the employees to make a printout of expenses, which will be printed on paper. IN in this case you will have to pay for the information a certain amount, which depends on the calculation system. Details can be found on the company's official website.

Subscribers can also call the operator, who will tell you about the costs for the period of interest. To do this, you will need to tell the employee your passport details so that he can confirm your identity. The call is made to 0611, and calls are not charged.

Other methods of checking expenses

Network users can check expenses using other methods. For example, to receive one-time information on your balance, you need to dial *102#. You can also use the “Balance on Screen” service, which will display finances on the gadget screen in real time. To activate the service, you need to enter and send a request *110*901#. Find out the traffic consumption of Beeline and others package services You can use the number 06745.

There is also a special team at Beeline: find out running costs You can enter the code *110*45#. All data will be displayed on the screen or received in the form text message. For more extensive control, use the command *110*321#. After entering, the “Financial Report” service will be turned on, where all the information will become available.

They began to notice that in Lately Money disappears from your Beeline account, but the paid services connected to the number do not provide for such debits? Don’t know how to find out why Beeline withdraws money? Most likely, the reason for the mysterious write-offs for you lies in the presence of connected paid services or subscriptions that you simply do not know about. Their connection could occur when visiting a site with bad reputation, or they were connected in addition to some other service and were provided free of charge at first. Therefore, to solve the problem you need to find out. Much less often, money is withdrawn for other reasons.

The main reasons for money missing on Beeline:

Availability of connected paid services;
Availability of connected subscriptions;
Availability of debts on other Beeline numbers owned by the subscriber;
Availability hidden conditions in terms of tariffs.

We did not list the reasons for deception on the part of the operator. It is unlikely that Beeline will brazenly steal money from its subscribers. The operator has a lot of other ways to make money from subscribers, and stealing money from an account is too risky for its reputation. As part of this review, we will tell you how to find out why Beeline withdraws money. The recommendations below will be relevant regardless of the reason for which funds are written off from the balance.

If you are sure that the reason for writing off funds from your balance is the fault of the operator, then to solve the problem you need to contact the Beeline office and write the appropriate statement. However, in order not to find yourself in an awkward situation, we recommend that you first try to figure it out yourself.

How to order expense details

You can get detailed costs:

Through your personal account;
Through ;
By calling the help center;
By contacting the Beeline office.

Most convenient option involves using the capabilities of your personal account or the My Beeline application. Here you can get acquainted with the details of expenses, thereby finding out why Beeline withdraws money. The detail includes all financial transactions performed on the number. Even if you have a service activated for which you are charged one penny every day, you will certainly find out about this from this report. Once you find out what the money is being withdrawn for, you can immediately disconnect unnecessary services through .

The personal account interface is made as clear as possible for subscribers, so there will be no problems with searching for the section through which the request for details is made.

If you need to find out why Beeline withdraws money using a mobile phone, then you should use the “My Beeline” application. This is the same personal account, but only adapted for mobile devices.

To order details in the “My Beeline” application, follow these steps:

Log in to the application and select the “Finance” section in the main menu;
Go to the “Detailing” tab;
Specify the period of time for which you want to receive a detailed financial report;
If you want to order details by email, then find the “Send details” button at the very bottom and click on it.

How to find out why Beeline is withdrawing money if the details did not help

Usually, the situation with mysterious debits from the balance becomes clearer after reading the details of the expenses. However, in some cases, subscribers do not understand the reason for withdrawing money from their account even after gaining access to financial report about all operations performed on their number.

If detailing expenses did not help solve the expense problem, you can sort out the situation by contacting the help center or directly to the Beeline office. First, you should try to solve the problem by calling a specialist help center. . After calling specified number follow the instructions from the auto-informer, which will help you contact the operator. Tell the specialist about your problem and ask them to explain the reason for writing off the money.

If a call to the customer support center did not achieve the desired result, then take your passport and go to the nearest Beeline office. They will certainly help you here. If the office staff does not explain to you the reason for withdrawing money from your account, then write a statement. If you manage to prove that the debiting of funds was due to the fault of the operator, then you can count on a refund. Although, in fairness, it should be noted that proving the operator’s guilt will be very problematic.

Users mobile communications have the ability to send unlimited balance check requests, but usually this function is used quite rarely, so small daily write-offs are not immediately noticeable. This problem arises only when the subscriber realizes that communication costs have increased several times over the past few months. A logical question arises: how to find out why they withdraw money from Beeline?

Many Beeline subscribers immediately begin to blame the provider for theft, but in the vast majority of cases, the users themselves are to blame:

Lack of tariff information. When changing a tariff or purchasing it, subscribers rarely read all the conditions, so expensive calls or SMS may come as a surprise. It is necessary to study the offer carefully before connecting.
Availability of paid services and subscriptions. List paid content, which is provided by the operator cellular communications, very big. Your phone constantly receives advertisements about new offers with trial period. Some clients install such options for themselves and after a while forget about their existence. But even if you don’t use the features before the shutdown, the money will be debited.
Having debts on other SIM cards. This is a rather rare case, however, when several SIM cards are issued for one person and there is a large debt on one of them, money may be debited from other accounts.

It is not easy to independently understand where money goes from Beeline. However, the provider provides free features cost control, as well as obtaining information on any request.

Account details

The most simple method to find out where the money goes on Beeline is. This is a list of all write-offs along with an explanation of why that particular amount was withdrawn. The easiest way is to order details in your Personal Account on the official website or in the application. The location of the section may vary, so it is best to look for it in the categories related to payment and finance.

On the website you can order details for certain period. As a rule, deadlines are set no further than 6 months ago. More old information information about where the money is written off goes into an archive, to which only company employees have access. A list of what Beeline withdraws money for is sent to the email that the subscriber indicates in the appropriate column.

The attachment in the letter is the detail that allows you to find out why the money left the account so quickly.

If the client discovers connected services that he has not activated, it is recommended to contact the customer service office or hotline to resolve the issue of the possibility of a refund.

Don’t be afraid to remind about this, because sometimes write-offs go in favor of even inactive services.

If it is not possible to use the Internet to check data, you can get a printout of expenses:

at the Beeline service office;
order by number hotline 0611.
short details of the last 5 debits are ordered via the USSD command *122#, but usually it is used for constant control of expenses together with the balance check command.

In fact, detailing is the only way to see what the money was written off for. However, before this you can check the availability paid subscriptions and services you may have forgotten about. You can do this:

via the USSD menu using the command *111#;
directly by request *110*09#.

In both cases, the subscriber can check which paid options lead to cash debits, although the amount for their use is not provided in the report. But opposite each subscription there is a way to disable it.