iTunes installation won't start. Removing iTunes and media library. Cleaning the tails of past iTunes installations

IN Lately There are more and more users who prefer devices from Apple. To work with them you must have special program– iTunes. With its help, you can transfer files from one device to another, listen to music, etc. However, many people have problems installing iTunes on their computer. After reading the article, you will understand what to do if iTunes does not install on Windows 7 and 10. It is worth noting that this process is not particularly different in other operating systems.

Troubleshooting iTunes installation problems.

ADVICE. To avoid unpleasant situations, download the program only from the official iTunes website. You should make sure that you are on the right resource, after which you can safely download the latest version of the application.

In order for the program to work correctly and “without jambs”, it needs to be granted full administrator rights. First, check if you are using an account with administrator rights. If not, then go to another account that has these rights. You can also try clicking on the iTunes shortcut and selecting “Run as administrator” from the menu that opens.

Blocking the installer by antivirus software

Some antiviruses block some processes that are completely safe. In this case, it is recommended to stop the security program for a short period of time, after which you can try installing iTunes again.

System failure

Sometimes the operating system malfunctions, causing an error to appear when installing iTunes. In this case, you should only restart your computer.

Remaining files from the previous version

If you previously downloaded iTunes, then the remaining files may prevent it reinstallation. In order for the program to start installing, you must remove all residual files and folders. For this it is recommended to use Revo utility Uninstaller, which can be downloaded from the link.

After you have successfully downloaded this application, you should find and delete the following files:

  • iTunes;
  • QuickTime;
  • Bonjour;
  • Apple Software Update;
  • Apple Mobile Device Support;
  • Apple Application Support.

Windows Installer problem

In this case, a corresponding message appears on the screen. If this is exactly the reason why iTunes is not installed on your computer, then follow the further instructions. To get started, press the Win+R key combination. In the window that opens, enter the command services.msc.

In the new window, find the “Startup Type” item, where you should set the “Manual” item. Don't forget to save your changes.

The system incorrectly detected the Windows version

Sometimes there are cases when the Apple website incorrectly detects your OS and prompts you to install the wrong version of the program. Users with Windows 10 encounter this especially often. In this case, you need to go to the official website and manually select the desired version.

Viral activity

The presence of a virus on your device may prevent the program from installing successfully. Scan your system using your antivirus. If problems are found, fix them and restart your PC.

There are uninstalled updates

Check to see if there are updates available for your OS. This will help not only fix our problem, but also make working on the computer safer.

Incorrect date and time set

A very stupid and common mistake is to incorrectly indicate the date and time on your device. Go to settings and configure them properly.

If none of these tips help you, we recommend that you contact Apple Support.

After reading the article, you learned what to do if iTunes “doesn’t want” to be installed on your computer. We hope that after reading you do not have any questions. But if you have them, then feel free to ask them in the comments. The answers to them will be given in as soon as possible. We will also be grateful if you like and share this article with your friends.

Installing iTunes on your computer and updating to latest version very simple and comes down to just a few steps. Today we will tell you how to install iTunes on PC (on Windows based) and Mac (on OS X), how to configure automatic check updates and how to update iTunes manually.

As you already know, iTunes media harvester is necessary to download content (music, video) to iPhone, iPod Touch and iPad and their synchronization (contacts, settings, calendar) with the computer. In addition to basic functions, iTunes allows any other iOS device (iPod Touch and iPad) to update the device’s firmware and create backup copy. From all of the above we can conclude that everyone needs iTunes iPhone owners, iPod Touch and iPad. And therefore, every owner of an iOS device should be able to install and update iTunes to the latest version.

What beginners need to know about iTunes:

  1. iTunes is intended exclusively for the personal computer(desktop or portable). You can't install iTunes on your iPad or iPhone.
  2. iTunes is free and is not intended for commercial use. If you are offered to buy iTunes for money, do not be fooled, it is a scam. you can quickly and without any registration from the official Apple website.
  3. You can do without iTunes to download content to your iPhone, iPod Touch or iPad(You can download content from iCloud with third-party file managers), but you won’t be able to restore the device without iTunes.

How to install iTunes

Video on how to install iTunes on Windows 10:

iTunes, like any other application, is installed in Windows environment and Mac OS X in a standard way, the process is no different.

Depending on the operating system and its bitness (32- or 64-bit), iTunes is installed separately on:

  • Mac OS X;
  • Windows (32-bit version);
  • Windows (64-bit version).

iTunes is compatible with Windows XP, Vista, Windows 7 and 8.

Separately download and install iTunes on iMac, Mac Pro, MacBook Air and Pro is not necessary, at least on OS X Mavericks. The program is installed on the system by default.

How to Update iTunes on Windows

By default, after installation, every time launching iTunes will automatically check for updates and if Apple server a newer version will appear, the program will offer to download and install the update. All you need to do is agree to download and install iTunes updates in a separate Apple window Software Update.

You can check for iTunes updates without launching the program., the Apple Software Update downloader is separate program and runs outside of the iTunes environment.

Example automatic update iTunes via Apple Software Update

It can check for updates for all software Apple products for Windows OS according to schedule:

  • Daily
  • Weekly
  • Monthly
  • Never

You can set the frequency of checks in the window Apple Software Update on the menu Edit -> Settings -> Schedule.

IN Apple settings Software update you can specify the frequency of updates

If for some reason iTunes doesn't automatically check for updates when you launch, check for availability new version Apple software can be done manually.

  1. Launch iTunes and in the main menu " Reference» select the item « Updates«.
  2. iTunes will automatically check for updates and if there is a more recent version on the server, it will notify you accordingly.
  3. Follow the program instructions, the steps are intuitive.

How to update iTunes on Mac in OS X

Owners of Mac computers are much more fortunate; the system automatically checks for updates software and not only iTunes. No additional “dancing with a tambourine” is needed.

Of course, in OS X, as in Windows, you can check for updates in iTunes itself manually.

How to turn off automatic checking for updates in iTunes

If for some reason you don't want iTunes to automatically check for available updates, the function can be disabled.

On Mac in OS X:

On PC in Windows:


Video on how to disable iTunes updates

It’s so simple, iTunes is installed like any other application in the operating system you need, you can update the program automatically or manually, and if necessary, you can disable automatic checking for updates.

We are sure that you will not have any difficulties working with iTunes; if you have any questions or suggestions, we are ready to read them in the comments and will try to answer them.

How to return the App Store to iTunes 12

IN iTunes update 12.7 Apple was completely removed App Store. To get it back, you need to install iTunes 12.6.4. There is a separate article about this. There is also an animated video about what happened and how it affected the Apple ecosystem.

Removing iTunes and Library

So, you bought a brand new iOS device and now you need to install it on your computer iTunes program(Itunes), without whose help you won’t even be able to simply transfer music to Apple. You download the program, run the installation and... the system gives an error!

What to do and what to do in such a situation? In this article we will tell you why the iTunes installation may not start and how to solve the problem.

The first reason why iTunes may refuse to install is, of course, trivial system failure. This type of failure can be easily resolved by restarting the computer. So yes, the first measure to eliminate problems with iTunes installation will be similar to measures to combat any other system bugs - just perform a reset!

Adjusting system settings

Another simple guide that can solve installation problems is adjusting the system time. Many may be surprised by this recommendation, but the fact remains that it is often incorrect set date/time on the PC causes serious bugs, including the refusal of iTunes to install.

Administrator rights

Reboot and adjustment system parameters didn't give the desired results? Then let's move on. Another popular reason why a particular utility is not installed on a PC is that the user is working through a guest account— to fix the problem, you will need to log into the system using an account with administrator rights.

If you do not practice account separation, then try the following - right-click on the iTunes installation file and select “Run as administrator” from the drop-down menu.

Blocking by security programs

iTunes installation still won't start? This means it’s time to start adjusting the settings of security utilities. The fact is that sometimes antivirus software and/or firewall work too responsibly, introducing suspicious programs and those that you trust 100%, in particular iTunes. To ensure that security services do not interfere with the installation, we recommend turning them off completely while the procedure is being carried out.

Of course, you can not disable the utilities, but simply make adjustments to the settings by adding iTunes to the list of trusted programs, but sometimes this measure is not enough.

"Tails" of previous versions of iTunes

If iTunes does not want to install even with security programs disabled, it may be due to other software conflicts. In the event that you have already installed iTunes on your PC and then incorrectly removed the program, interfere new installation maybe, let's say, the “tails” of the previous version.


To check whether the previous one has been completely deleted iTunes version, download some uninstaller, for example, Revo UnInstaller, install the program, run it and through the search find the following “tails” - iTunes, Quick Time, Bonjour, Apple Software Update, Apple Mobile Device Support and Apple Application Support. Delete everything you find from this list, and then don’t forget to reset your computer.

Update

Continuing the topic of software conflicts, it is important to say that these can be caused by utilities that have not been updated for a long time. Therefore, if after cleaning the “tails” the iTunes installer still refuses to work on your computer, it’s time to visit “Windows Update” (“Start”, “Update Center ...”) and see if there are current undownloaded updates - if any , complete them all. Then be sure to restart your computer and try running the iTunes installer again.

Version detection error

Is the installation still failing with an error? Well, the reasons and solutions to the problem are not over yet. The next one is this. Sometimes Apple program does not identify correctly Windows version, you should especially pay attention to this reason if iTunes is not installed on Windows 10.

How do you usually download iTunes to your computer? The user must go to the official Apple website in a special section and start downloading; at the time of downloading, the version of the platform installed on your computer will be determined and the corresponding version of the program will be downloaded. If the version is not detected correctly, iTunes installation will fail.

If you suspect that you are encountering this particular problem, try manually selecting the version you need on this page of the Apple website and installing it.

Windows Installer Errors

And finally, the last of the most probable causes iTunes installation errors are problems Windows services Installer. Perhaps for one reason or another this service was accidentally disabled and to correct the situation you will need to activate it. For this:


We hope that after this procedure iTunes will be installed on your PC.

Viruses

We started the article with banal advice - reboot, and we'll end with banal advice - check your computer for viruses. What can you do, no one has canceled malware, and if it is in charge of your computer, then no installed iTunes- is far from the biggest problem that threatens you. So be sure to check your PC for viruses, first making sure that you have a good and updated antivirus.

If nothing helps?

We believe that by doing one of the steps above, you will most likely get the iTunes installer to work. If these guides do not solve the problem, we recommend contacting Apple support - the company’s specialists will definitely help.

In many articles devoted to the problem “iTunes will not install on Windows 10, 7, XP, etc.”, you can find advice to remove or fix hosts file, as well as perform a number of other actions that are difficult for the average user to understand. As a result, an attempt to solve the problem may result in further big problems. This is why we recommend contacting support, in which case even if you have to perform some complex actions, you will work under the strict guidance of understanding people and everything will end successfully!

When trying to install multimedia application iTunes from Apple on Windows systems very often you can encounter errors related to the impossibility of installation of this package into the operating system environment. What this is connected with, so to speak, in a global sense, is not known for certain. However, even if installer failures occur, you can apply one universal solution, which eliminates this problem. This will be discussed further.

Why won't iTunes install?

First, let's talk about the relationship between the competing corporations Microsoft and Apple. The point is that iTunes app, adapted for Windows systems, is a direct challenge to the entertainment market. It is clear that, having created a platform for Windows, Apple company trying to move Microsoft and conquer its niche. In turn, Microsoft is not going to give up, constantly putting a spoke in the wheels of almost everyone software products Apple.

In fact, iTunes is not installed for the simplest reason: the system Windows security creates its own unspoken restrictions (firewall services, TrustedInstaller, Windows Defender, presence of a super administrator, etc.). Sometimes even running the installer as an administrator does not help, and the system consistently produces an error at the stage of installing the program.

iTunes does not install on Windows 7: fixing the installer problem

However, despite all these negative points, there is an exit. If iTunes does not install, the first step, as both developers recommend, is to download the latest version of the program from the official Apple website, intended for further installation. In some cases this solves the problem. But not always. When iTunes won't install, you have to look for ways to work around the restrictions.

And most cardinal decision, according to the vast majority of users and experts, it is a change in extension installation file from EXE to ZIP. This can be done at any file manager, working on the principle Norton Commander. But you can also use Explorer, but before renaming, you must enable the display of extensions for registered file types in the view menu.

Reinstalling an optional component

So iTunes won't install. What to do next? As practice shows, one of the options that almost always works is to restore, delete and re-installation component Apple updates Software Update. When you run the installer of the main program, this element is installed first.

On this step in search of a solution to the problem that iTunes will not install, you need to enter the programs and components section through the “Control Panel”, find it in the list installed applications the above item and use the recovery item via RMB.

After this, again, via RMB on the program line, you need to select deletion. Upon completion standard procedure You will have to clean the registry yourself (regedit in the Run menu). To get started, you can use search activation via combination Ctrl+ F, where the name of the applet is entered in the main field, and moving from one key to another is done by pressing the F3 key. It is clear that all found records need to be deleted, and then full reboot systems.

Finally, if iTunes does not install, you need to unpack the renamed archive and run the updater installation file, which is shown in the image above. Upon completion of the operation, you should use the original installer of the main program from the same directory.

Additional measures

This method, if iTunes is not installed under any pretext, resolves the problem in most cases. However, this may not work either, since the system may have activated additional restrictions. How to get rid of them? As easy as pie.

iTunes is not installed on the system, if only because the installer file may be blocked by a firewall. In such a situation, you just need to go into the firewall settings and simply disable it while installing the applet. However, a global solution would be to create a new rule and add the iTunes installer to the list of exceptions.

The same goes for " Windows Defender", and sometimes an antivirus, the operation of which needs to be suspended. In some packages, you may have to use settings to add the application to the list of trusted ones, as well as reduce the security level. Even in the system itself, you can try to find a parameter and set the slider responsible for the security level to the lowest position, save the changes, reboot the system and perform the installation again.

In general, if iTunes does not install, such comprehensive solutions help in almost all situations with the appearance of an installer error. The only thing worth paying attention to Special attention, - download the latest version of the main applet and run the installers as administrator.

It is impossible to imagine an iPhone or iPad user who could do without iTunes. This "Apple" media player - indispensable program for organizing watching movies or listening to music.

if you have mobile device from Apple, but Personal Computer Windows operating system, you may need to install iTunes on your PC to sync the two devices. The media player freely supports Microsoft's OS, but sometimes problems arise during installation. If iTunes does not install on Windows 7, then our guide will help you fix the problem. It is also suitable for Windows 10.

Why iTines won't install?

There may be several reasons why iTunes does not install on Windows 10 or 7. Among the most common ones:

  • insufficient level of rights;
  • installer errors;
  • service problems;
  • files previous version programs;
  • failure to start services.

Let's look at each case separately, why it happens and what solutions exist.

Insufficient level of rights

First of all, it’s worth saying that you need to install iTunes as an administrator; to do this, you must log in under an account with the appropriate rights. Sometimes the system crashes and you cannot run the installation under administrator rights.

Therefore, their presence should be checked and, if necessary, restored. The ntpasswd utility will help with this. Afterwards, log in as “Administrator” and perform the following actions:

  1. Open “Control Panel”, and then go to “Account Settings”.
  2. Go to “Manage another account”.
  3. Select your account and click on “Change account type”.
  4. Select the access type “Administrator” and confirm the changes.

Installer error

If you see the following error when trying to install iTunes, then know that there are problems with the installers Windows Installer.

Starting the service manually may help. To do this, follow these steps:


The problem can also be solved Windows update Installer, which can be downloaded from the official Microsoft website.

Service problems

The following error, in which iTunes is not installed on the computer, indicates a failure in the installer Windows components. Also, this service can simply be disabled.

First, let's make sure it works.The service management window will help with this - we do exactly the same actions as in the method described above. Set the launch to “Manual”. After that, click on the “Run” button. If an error message appears during startup, the component must be reinstalled.

You can use the troubleshooter to resolve the issue. Go to the official Microsoft website and look for Microsoft FixIT there. Or simply follow the link.After downloading, we launch the utility and wait until it does its job.

Files from the previous version of the program

Sometimes errors are caused by old files left over from the previous version of the program. This is indicated by the following error:

Or this:

If you encounter one of them, then the utility under named Windows Installer Clean Up. We launch and, upon achieving the result, delete the applications AppleApplicationSupport, AppleMobileDeviceSupport, AppleSoftwareUpdate, Bonjour, QuickTime. This can be done through the “Control Panel” and the “Add or Remove Programs” menu.

To consolidate the effect, you can use safe mode system and delete all folders named iTunes from the system.After all the manipulations, we try to install the program again.

Failed to start services

Right before the end of the installation, you may see an error like this:

She talks about the failure themselves iTunes services, without which the program can only be used as a player without all other functions.Most often, the reason is that the installation is not running as an administrator. Disabling Windows' built-in UAC protection system may also help.

The methods described above will help you cope with most errors associated with installing iTunes on operating systems. Windows systems. We hope that they will help in your case too.

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