My iPhone 5 phone is stuck, what should I do? How to restore iPhone functionality using iTunes. Video instruction “Hard Reset iPhone” - Forced reboot of iPhone
Freezing is a problem that every computer technology. At some point, one of the programs begins to behave incorrectly or conflicts with another program, and as a result, the entire device is inoperative. This is exactly the situation that is called freezing.
iPhone is also susceptible to this problem and may freeze from time to time. Usually when iPhone freezing refuses to turn off or reboot, which confuses the user. Most often, older models such as iPhone 4, 4s, 5, 5s and 6 freeze. But sometimes even iPhone users 6s and 7.
If you find yourself in such a situation, then this material should help you; here you will learn what to do if your iPhone is frozen.
iPhone frozen and won't turn off or restart
Usually, if the iPhone freezes, users try to turn it off or restart it using standard procedure, namely by long pressing the Power/Lock button. Unfortunately, in most cases when the iPhone freezes this method shutdown doesn't work. The iPhone continues to work and run frozen applications no matter how long the user presses the power button.
But iPhone has alternative way shutdown, which bypasses the operating room iOS systems. Thanks to this, this shutdown method works even on completely frozen devices. The method is to simultaneously press the Power/Lock button.
Home and Power buttons
The “Home” and “Power” buttons must be pressed simultaneously and held until the frozen iPhone turns off. After turning off, you need to wait a few seconds and briefly press the power button once. After this, the iPhone will turn on and start working normally.
It should be noted that the “Home + Power” key combination is also responsible for taking a screenshot. But, to take a screenshot, you need to press these keys literally for 1 second; if you hold the keys longer, the freeze protection will work and the iPhone will reboot.
If you have an iPhone X or more new model, then you need to use .
iPhone freezes when turned on
Pressing the Home + Power buttons simultaneously allows you to turn the device off and on in any situation. However this procedure does not guarantee that the iPhone will not freeze again during the startup process.
If your iPhone freezes even before full load device, then you can use the recovery mode called “ Recovery Mode" With its help you can restore the initial state iPhone and bring it back to life. But, you need to take into account that this procedure is equivalent to resetting to factory settings and leads to the deletion of all user data.
In order to enter Recovery mode Mode on the iPhone and perform a recovery, you need to do the following:
- Turn off your iPhone and wait a couple of minutes for all programs to finish their work. If your iPhone won't turn off in a standard way, then you can resort to the “Home + Power” combination described above.
- Next, you need to press the “Home” button and, without releasing it, connect the iPhone to the computer via a Lightning cable.
- Once connected, continue to hold the Home button until the iTunes logo and cable image appear on your iPhone.
- Now you need to release the Home button and launch iTunes on your computer.
- IN iTunes program you need to go to the iPhone settings and click on the “Restore iPhone” button.
Restore iPhone button
In this way, you can solve the problem with the iPhone freezing when turned on, but, as already said, for this you will need to sacrifice everything user files. You can read more about Recovery Mode in our article.
Also on Apple devices there is a so-called DFU mode or Device Firmware Update. If the recovery mode does not help, then you can try and try the recovery again.
Nothing is more annoying when using your iPhone than it freezing and turning off at the most inopportune moment. If one of these troubles has affected you, read our recommendations and you will find out what to do if your iPhone freezes and won’t turn on.
For ease of reading, please use the article navigation.
Tips for everyone modern models iPhone: 4 and 4s, 5 and 5s, 6 and 6s, 7 and 7s.
What to do if your iPhone turns off and won’t turn on:
What to do is stuck:
If your phone is stuck in the menu, on Apple, or when locked, try turning it off in the usual way:
Press and hold the “ button Nutrition” until the slider appears “ Turn off”
Move the slider to the right to turn off your iPhone.
What to do if your iPhone freezes and won’t turn on:
If you cannot turn off the device in the usual way and the screen does not respond to touches, you must perform a forced reboot. To do this, simultaneously press and hold the “ Nutrition" And " Home” for about 10 seconds until the iPhone turns off.
What to do if it freezes in applications:
If your iPhone freezes in apps and won't turn off, then there's something wrong with those apps. Typically popular and famous programs do not lead to system freezes and glitches. It follows that the “freezing” application should simply be deleted or, if it is very necessary, think about updating it - perhaps in new version program errors have been corrected.
If you do not know how to remove applications, we recommend that you read the materials on our website.
How to restore iPhone functionality using iTunes:
If rebooting and deleting applications does not help and the iPhone continues to freeze, then you need to reset the settings to restore the phone to its original state, in other words, to its out-of-the-box state.
Please note that when you reset your iPhone, all data will be deleted! They can be restored from backup copy. If you don't have it, then read how to do it backup to iPhone. The process is not complicated, but you can always be sure that your photos and files will be safe, even if your smartphone breaks or is lost.
Recovery instructions:
- Connect iPhone to computer
- Open iTunes and select your iPhone from the list.
If the smartphone does not appear in the list, you need to put it into recovery mode. To do this, connect the USB charging cable to your computer (do not connect to your iPhone yet), press and hold the “ button Home” on the iPhone and, without releasing the button, plug the cable into the phone. Hold the “ button Home” until the iTunes logo appears on the screen.
- Click the “ Restore iPhone ", and then " Restore ” to confirm.
After this, the iPhone should return to factory condition and after initial setup you can begin restoring your data from the backup.
We hope our tips helped you, and now you know what to do if your iPhone freezes or won’t turn on. You can ask questions in the comments.
When the iPhone freezes, many gadget owners want to know:
1. The reason why the smartphone malfunctioned?
2. How can I get rid of the problem correctly, on my own or contact the service?
3. Where is the video instruction for troubleshooting?
This article contains answers to your questions. Detailed video instructions on how to make the diagnosis, and self-recovery phone number, see below.
TOP reasons why iPhone freezes
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When the equipment freezes, you need to diagnose the spare parts presented above. You will find how to carry out diagnostics in the quality control section, and only then proceed to the next repair process.
Video instructions: troubleshooting
So that the process of restoring a mobile phone does not take much time, watch the video until the end.
You can watch the rest of the videos in the section quality control
You watched the video, learned everything about the malfunctions, then we move on to the repair itself. It is very important in practice to correct the breakdown correctly if the iPhone freezes. Below we present 2a repair options:
1st – repair at the GsmMoscow SC - specialists with extensive experience will professionally repair the smartphone. We also filmed this video for quality control.
2nd - individual repair of the gadget - you can buy all original components and tools here.
In our many years of practice in iPhone repair 6, 6 Plus, 5, 5S, 5C, 4, 4S this problem occurs quite often. Users wonder why iPhone freezes, what to do? Some of them prefer to walk like this without contacting service center, Bye this situation does not completely bake, while others, on the contrary, want to solve the problem as early as possible. We support, of course, the second category of people. After all, what faster man If you ask for troubleshooting, the easier it will be for the technician to repair the iPhone.
If the iPhone freezes during flashing or the iPhone freezes when resetting the settings, or when rebooting and loading iPhone freezes, this could be due to several factors.
Software problems
Hardware problems:
If the iPhone freezes on the apple, and the iPhone freezes when making a call and freezes when turned on, this does not mean that only the software is to blame. The mechanisms of the device itself may also fail.
- iPhone freezes, what to do if the processor is faulty? IN in this case it needs to either be restored or replaced. And if you change it, then it comes complete with a flash microcircuit.
- Problem with one of the flashes. They need to be changed or restored.
- Moisture or shock may damage components printed circuit board, tracks printed circuit board etc. In this situation, it is necessary to carry out diagnostics that will identify the part that has failed.
What is the cost of repairs?
The cost of repair depends on the breakdown and on the part that, if necessary, will have to be replaced. You can view the prices below in the table presented on this page. Please note that this table shows prices only for original spare parts.
Is it possible to fix the problem yourself?
It is possible if it is associated only with software. If your iPhone 6, 6+, 5, 5S, 5C, 4, 4S is frozen due to mechanical failure, no manipulations at home will help. You can't do without a service center here.
Case study:
My iPhone froze after loading the game. The owner of the phone rebooted it. An apple appeared, which did not hang for 5 minutes. I connected the phone to charge and left it overnight - that didn’t help either. When I try to sync, the computer sees the device, but iTunes does not. And iPhonePCSuite generally freezes when connecting the iPhone. After diagnostics, it turned out that the reason was still installed software. Having corrected the situation, the technicians stated that the phone was working again and could be returned to the owner.
If the problem cannot be corrected, contact the service center. We will provide you with professional and quick help. Our specialists provide repair services for high level. We guarantee you reliability. Your phone will work without interruptions and the breakdown will not happen again.
Advantages of our service center:
- By using our services, you will receive a guarantee not only for the installed part, but for the entire device.
- After repair, we test your device (time from 5-30 minutes).
- Free diagnostics carried out to determine the cause of the breakdown and the failed part.
- We use only professional equipment.
One of the main principles of our center is an individual approach. You can always contact our specialists for advice regarding problems with the device.
iPhone owners have the opportunity to work on a modern device that allows you to use numerous programs, applications and commands simultaneously. But it also has glitches when the iPhone “does not respond” or executes commands incorrectly. The operation of the iPhone 5 can be affected by countless different factors, but in most cases the solution to the problem is a simple reboot. Restarting the smartphone makes it possible to update the operation of all operating system programs and reduce the speed of command execution.
Depending on the problem, there are different ways to reboot. First most soft way How to restart iPhone 5 is as follows:
- You need to press the power off (sleep) button at the top of the device and hold it for 4-5 seconds. A rectangular button should appear on the screen confirming that the iPhone is turned off;
- Swipe the red power button from left to right without lifting your finger from the screen;
- Wait until the screen goes dark and press the power button again until the Apple logo appears on the screen.
There may be situations when the smartphone does not respond to pressing touch buttons. In this case, the following solution to the question of how to restart iPhone 5 if it is frozen is possible. To do this you need:
- Simultaneously hold the buttons " Switch off" And " Home"for 9-10 seconds;
- Make sure that the company logo appears and the relaunch is successful.
Fans of the iPhone 5 are delighted with their smartphone – it’s compact, has no big screen, but not an ideal operating system, as a result of which it may freeze.
As practice shows in everyday use After 9 months, the iPhone 5 is no longer trouble-free and does not please as in the beginning, although the performance does not decrease and it holds up against the main competitors in the market.
The same cannot be said about Android Google system- whether it’s a smartphone or a tablet, after a while it slows down sharply, voice lags appear, a delayed reaction to touch, and so on.
IN operating systems"five" a flaw was found - after watching short video In safari, the phone began to slow down, overheat and finally freeze.
To bring it back to life it was necessary to turn it off hard. Now Apple has fixed this error, but the iPhone still sometimes freezes.
Most often, the iPhone 5 screen may freeze when turned on on the Apple, on the iTunes cord, also during an update or during a call.
What to do if the iPhone 5 freezes and does not turn off and does not respond to anything. There is a solution. Apple took care of this. You need to close the frozen application (hold the Home button for 6 seconds or force a restart and start the session over again.
iPhone 5 frozen - restore it with the program
If your iPhone 5 is frozen, then the program will help you restore functionality almost instantly -
She will also fix a large number of problems with iOS devices that can cause the phone to freeze (in DFU recovery stuck at startup, on the lock screen, etc.)
For every case of freezing there is ready-made solutions, and the interface is so simple that it is impossible to get confused
Give it a try. The program has been tested more than once and works on all iOS, even the latest eleventh.
What to do if iPhone 5 freezes and won’t turn off
If your iPhone 5 is frozen and does not turn off because the screen sensor does not respond to touch, then you have no choice but to force a restart.
After a reboot, as a rule, everything returns to normal. To restart your iPhone 5 if it's frozen, press the Sleep/Wake button along with the Home button for at least 10 seconds until you see the Apple logo.
NOTE: Why does iPhone 5 freeze? If the problem is not in the hardware, for example, flash memory, then an excess of applications can lead to this.
ATTENTION: Try to restart your smartphone at least once a week. This will disable pending processes.
ATTENTION: if your iPhone 5 freezes constantly, then a trip to the service center most likely cannot be avoided, just be sure to check beforehand to see if the “illness” has gone away. Good luck.
