The camera crashes on Android. It is impossible to connect the camera, close other android applications. Safe mode check
There are several possible causes of failure.
- One of the most common problems– viruses (read), from which the rapidly developing level of the system often suffers. Visiting unfamiliar resources on the Internet and being absent increases the risk of infection of the gadget.
- Updated firmware. One of the common options Why doesn't the camera work on Android?(read). This procedure may cause problems with important settings applications, accordingly the camera stops working correctly. A good option solution to the problem - system rollback after updating the platform, reset Android to factory settings.
- Mechanical damage. For example, falling the device can disrupt the operation of the module responsible for the camera.
- Dust and dirt on the sensor, contamination of the cache module.
Front camera does not work on Android
Job this application is also very important for modern man. The range of use of such a camera is very extensive. Sometimes, launching the utility fails. The following symptoms may occur if the camera does not work on Android:
- The gadget freezes when the front camera is launched;
- the app only shows a black display;
- throws an error when turning on the camera.
What to do when the camera on your Android smartphone does not work
You can try to fix this kind of problem yourself. First of all, you need to reboot the device, then check the camera’s operation. Next, you should check the charge battery, since on some devices a resource threshold of less than 30% may contribute to the appearance of an error of this kind. Next step– creating a backup copy of information and clearing cache memory. Such manipulations help when a black screen is displayed when the camera starts or when it freezes. If the performed manipulations do not lead to anything, it is better to contact specialists at the service center.
The appearance of errors during complex work operating system, such as Android, is possible, and users of devices with similar software m "on board" must be able to solve emerging malfunctions. Camera error on smartphones and tablets running operating system Google is one of the most unpleasant. The camera is used almost more often than other functions in modern mobile devices, and if, when you launch it, the message “Could not connect to the camera” appears on the screen, you will not be able to take a photo or shoot a video.
“Could not connect to the camera”: error symptoms
An error in the camera operation on Android may occur without good reason, even if the phone has not been updated to new version firmware, did not fall, did not fall under water and no other troubles happened to it. A problem can arise on its own, and that makes it more difficult to find ways to solve it.
The error itself “Could not connect to the camera” on Android smartphone or tablet can manifest itself in two situations:
- When trying to start the camera. The viewfinder does not load, and the user only sees an informational error message on the screen;
- When trying to make a video. In some situations, the malfunction only appears when you try to shoot video on a smartphone. However, it is not always present in all recording settings; for example, many users complain about the error only when trying to record video in 240p resolution.
In any situation, due to a malfunction, the functionality of the camera is sharply reduced or completely lost.
“Could not connect to the camera”: what to do
If an error occurs that does not allow you to fully use the camera of your Android smartphone or tablet, you should not immediately resort to radical measures, trying to install new firmware to the device. Even it does not help correct the situation in all situations. There are a number of tips on what to do if you are unable to connect to the camera on Android, and we will give them below.
Restarting the device
The first thing you should do if there is an error in the camera of your Android smartphone or tablet is to reboot it. The reboot process does not differ much from device to device - just hold down the screen lock button and wait for a menu to appear where you can select “Reboot” or “Shutdown” the smartphone.
When the device restarts, try starting the camera again. If the error persists, proceed to the next method.
Testing an Android device in safe mode
Similar to stationary operating systems, mobile ones have several operating modes, including “Safe”. The essence of safe mode is that a smartphone or tablet boots without downloading third-party applications, that is, only programs that are present on the device by default are activated. Accordingly, by booting the device in safe mode, you can check whether the error connecting to the camera is related to the operation of third-party software on the device.
To start an Android smartphone or tablet in safe mode:
After loading your smartphone or tablet in safe mode, a corresponding mark will appear in the lower left corner of the screen confirming this fact.
Important: On some devices, the method for entering Safe Mode is slightly different. If you can’t put your smartphone or tablet into safe mode using the method described above, we recommend that you read the instructions for specific model device, which should indicate how to perform this action.
Try launching the camera in safe mode. If it works, you will need to find out which program on the device is causing the error. The most reasonable way is to remove one of the most recently installed applications that may be related to the camera, and after each removed program, reboot the device and see if the camera works. There are a lot of applications that can cause the “Unable to connect to camera” error to appear: Snapchat, Telegram, WhatsApp, Prisma and many others.
Note: If the camera starts loading after deleting another application, check it in all operating modes; it is possible that the problem has not been completely resolved.
Using a third-party program to work with the camera
Another way to fix the “Unable to connect to the camera” error is to check if it is working while using third party application. IN Play Market you can find a lot of programs that can replace standard application"Camera". For example, such programs include Open Camera, Camera 360, Camera MX and others. Download any of them or several at once and check if you can get rid of the error.
If third party camera works without problems in all modes, there was probably a malfunction in the functioning of the “native” application. Try the following:
After following the steps above, try launching the Camera app again and see if it works.
If clearing the data of the “native” Camera application did not help solve the problem with its operation, and the third-party application continues to function without problems, you can use it by selecting it as the default camera program in the smartphone settings.
Clear device cache on Android
You can try to get rid of the “Unable to connect to the camera” error in Android in another way - by resetting the operating system cache. By deleting temporary data, in some situations it is possible to get rid of an error in the camera.
Important: Before moving on to next steps, we recommend doing backup copy information from a smartphone/tablet.
To clear all system cache on the device under Android control, you need to do the following:
When temporary files will be deleted, load your smartphone into standard mode and check if the Camera app is working.
Recovering and resetting your device
If none of the options suggested above helped solve the problem with starting the camera and the error continues to occur, there is a cardinal way to fix it - full reset devices. After completing the steps below, all information will be erased from your smartphone or tablet and it will be reset to a new device state.
To restore the device to its “out of the box” state, you need to do the following:
When even a complete reset of the device does not help to eliminate the “Unable to connect to the camera” error, most likely the problem is related to the hardware of the device, that is, to the failure of the camera module.
Many smartphone users Samsung encounter problems and one of the most common of them is the “Warning: Camera Failure” error. At the same time, rebooting does not help device owners either. Samsung Galaxy looking for another, more effective solution.
Fortunately, we even have several methods that allow you to restore the functionality of your smartphone camera. Let's start with the simplest, and then, if the problem remains unresolved, we'll move on to heavy artillery.
Method 1: Clear camera app data
The “Camera” application may crash, displaying various errors. You can do a full factory reset, but deleting data from just one application is much easier and faster.
Method 2: Global cache clearing through recovery
If previous method turned out to be ineffective for you, and the camera failure error continues to appear, then try this method. He means global cleanup cache section for all applications installed in memory.- Turn off the phone, and then simultaneously press the Volume Up, Power and Home buttons.
- Wait until your device name appears on the screen and then release the buttons.
- Using the volume keys, highlight the line “ Wipe cache partition” and then press the power button.
Method 3: Using Safe Mode Features
Every Android gadget has a so-called safe mode, which allows you to diagnose it. The device boots from limited set applications and if the problem is caused by any third party program, then in this mode the “Warning: Camera failure” problem should disappear. Everything is very simple and you will see this now.
In many cases, such tools use the camera's capabilities and it ends up being constantly busy. As a result, it refuses to start. Next, you need to remove applications one by one to find the culprit.
Method 4: Hard reset
So, let's move on to heavy artillery. If none of the above helped, and the “Camera Failure” warning does not disappear, then you need to perform a hard reset of the device.Please note that all existing data in memory will be deleted, so save it on your computer, for example. If you don’t know how to do this, then read the instructions on our website.
If the camera does not turn on on Android, then the causes of the problem may lie in software errors or problems at the hardware level. The user can cope with errors in the operation of the system on his own, but replacing a failed component will require the intervention of a specialist.
This article is suitable for all brands that produce phones on Android 9/8/7/6: Samsung, HTC, Lenovo, LG, Sony, ZTE, Huawei, Meizu, Fly, Alcatel, Xiaomi, Nokia and others. We are not responsible for your actions.
Possible reasons why the camera does not turn on
If you did not drop or hit your Android device, but at some point you discovered that the camera does not work, then most likely the reason for this is. It could be:
- Incorrect setting cameras.
- Application conflict.
- Lack of memory.
- Cache overflow.
- Virus infection.
- Incorrect firmware.
If everything is fine with the system, pay attention to physical state module. The camera may not turn on due to mechanical damage after an impact or fall, or contamination of the lens.
What to do
If the camera suddenly stops turning on, reboot your device. Restarting the system will help eliminate non-critical failures and return the application for taking photos and videos to a working state.
Increase
If the camera turns on but does not save photos, check its settings. Please note which save path is specified. It often happens that in the settings a memory card is selected that is this moment removed from the device. Try resetting your camera settings to default (not all Android versions there is such an option).
Increase Pay attention to the state of the memory: if there is no space, then there is nowhere for photos and videos to be saved. The problem may not be with the camera itself, but with the application that powers it. To fix errors, clear your cache standard program:
- Open settings.
- Go to the "Applications" section.
- Select the default Camera app.
- Clear data and cache.
Increase If the standard application does not work, download another program from the Play Market with camera functions. However, keep in mind that the presence of such an application may be the reason why the camera will not turn on. Try it different applications and configurations to understand whether they affect the performance of the module.
Another reason could be. To eliminate this option, install multiple antivirus utilities and scan the system. It will be useful to check the operation of the camera in a safe Android mode. If it starts there, but in normal mode- no, clean the system from viruses and suspicious applications.
Can be used . All data will be deleted from the memory, but you will know for sure that there are no conflicting or malicious applications on the phone.
Increase If problems with the camera's operation arose after updating the system or flashing the device, then the logical solution would be to roll back to previous state. You will have to re-flash the device using a verified official build.
. “Could not connect to the camera”: this error message is displayed on the screen when there is a problem accessing the camera of an Android device - smartphone or tablet computer. More and more users are reporting that they are encountering this particular error. The difficulty is that there is no single solution to the problem, since it can be equally likely to be related to both the software and the hardware of the device.
It all starts with the fact that when you try to use the camera on your Android device, you first see blank screen with the camera icon in the center, and then you get the message “Failed to connect to the camera.” Sometimes it is possible to use the camera after rebooting the device, but, as a rule, the frequency of the error increases, and soon it becomes simply impossible to use the photo module to take a couple of photos. Many users also complain that they receive a similar error message when trying to shoot video at the minimum resolution (240p). Is it possible to somehow improve the situation? Let's try together to understand what is happening and find accessible ways independent decision Problems.
1. Available methods
Users report that the camera starts working after rebooting the Android device. Sometimes you have to reboot the gadget several times to achieve the desired result. In any case, it makes sense to try this elementary method - turn off and turn on your smartphone or tablet again.
Every Android device has a boot into "Safe Mode" feature, meaning you reboot the phone and turn it on, activating only essential apps and a limited number of available functions. Safe Mode is great for troubleshooting, as downloaded applications will be disabled and you will be able to determine if there really is a conflict between different software third party developers and system software related to the use of the camera.
To restart in safe mode:
If the camera works normally in safe mode, then you have narrowed down the search for the causes of the error. The problem is a conflict between third-party applications and system software. It is because of them that you cannot connect to the camera. Your next steps:
C) Remove conflicting third-party applications
Try uninstalling third-party applications related to the camera. These are applications that can take pictures during their operation. For example: Snapchat, Whatsapp, etc. Surely there are programs on your smartphone or tablet with which you can take photos directly from the application and share them. Remove such programs sequentially, one after another, checking after each removal to see if the error has disappeared. If you were able to connect to the camera, you have found a third-party application conflicting with the system software. And one more thing: do not forget to switch between video, panoramic shooting and other modes during the test - the problem can appear in any of them, and it is important for us to restore the full functionality of the camera.
D) Try using a third party camera app
If the system app is the only program that has access to the camera on your Android device, and you receive the “Unable to connect to the camera” message, you might want to try using a third-party app to access it. IN Google store Play presents many programs suitable for this purpose. Use the search function to find apps in the Camera category. Choose one of the popular applications- such as: Candy Camera, Open Camera, Camera 360, Camera MX or Camera for Android. Download and install the application, launch it.
If from a third-party application downloaded from Google Play, you managed to start the camera, then the problem lies in the official system application for her. Try the following:
2. Medium difficulty methods
These are the standard steps you can take when the app shows the error message “Failed to connect to camera”. Try using them all - it should help. And don’t forget to stop the application and restart it before each new attempt to connect the camera. The methods given here to fix the “Unable to connect to the camera” error do not carry the risk of losing saved photos and videos.
A) Clear cache and data
B) Removal and reinstallation updates
Go to the same camera app settings as shown above. If there is an option to remove updates, do so. But remember that you should not use old versions of the apps, so you will have to visit the Play Store to update the camera app again.
B) Check permissions (Android Marshm only)
Android Marshmallow has a personalized system for allowing access to major applications. You must confirm that your camera app has permission to access the camera. Typically, if the required permission is missing, it is requested during application startup.
- Go to "Settings" -> "Applications" -> "Cameras".
- Click on "Permissions".
- Make sure the Camera Resolution slider is moved to the right. You can turn it off and on again.
3. Error resolution methods for advanced users
Attention: These methods to fix the error “Couldn’t connect to the camera” when used will result in the loss of data saved on the Android device. In order not to lose contacts, photo galleries, games, music and other content, you must: backup. Save photos, information about account and backup applications in your Google account. All this will be re-installed after adding the same account Google posts to the device.
A) Clearing cache
This action allows you to clear the device system of temporary data - outdated and only cluttering up the memory. This option is activated in Recovery mode, which becomes available after rebooting the phone using the bootloader.
To clear the cache, follow these steps:
Once clearing cache is completed successfully, restart your phone and try launching the camera app again. Please note that your Android device may have a different button combination to access the mode. Maintenance and recovery.
B) Reset to factory settings
Resetting settings is considered the most drastic way to solve problems, as it entails complete loss of data. But if no other methods help, then you will simply be forced to use it. However, backup will help to save the data, and re-tuning Using the device will only strengthen your skills in working with Android devices. Here are two ways you can use to reset your phone or tablet to factory settings.
Method I: From the recovery menu
Method II: From System Settings
If none of these methods worked, then the problem most likely lies in the hardware of your Android device. You can return the phone or tablet back to the seller if the warranty period has not yet expired. Otherwise, you will have to contact the authorized service center of the gadget manufacturer or choose a repair shop with a good reputation, whose specialists will be able to understand the malfunction of the device. However, if you are not sure that the cause of the error “Could not connect to the camera” does not depend on the hardware, then you can wait next update operating system. Sometimes after updating some problems resolve themselves. The only pity is that this happens extremely rarely.
