Why the nvidia software failed to install. How to fix the error: "NVIDIA software could not be installed"
When installing absolutely any software, various errors may occur. There is no template answer or advice for such cases. The occurrence of such problems depends on many different factors: software category, OS version, bit depth, presence of malware, and so on. Quite often, errors occur when installing software for nVidia video cards. It is nVidia driver errors that we will talk about today. In this article we will look at the most popular of them and tell you about effective troubleshooting methods.
If you're having trouble installing drivers for your nVidia graphics card, don't despair. Perhaps our lesson will help you get rid of the error. So let's get started.
Error 1: nVidia installer failed
This error is the most common problem with installing nVidia software. Please note that the example shows four items, but you may have more or less. The essence in all cases will be the same - a software failure. There are several ways to try to fix the error.
Installing official drivers.
Do not under any circumstances try to install software that was downloaded from dubious and unverified sites. For these purposes there is. If you downloaded drivers from other sources, then visit the nVidia website and download the software from there. It is best to download and install the latest drivers.
Cleaning the system from old versions of drivers.
To do this, it is better to use specialized programs that will remove old drivers from absolutely everywhere. We recommend using the Display Driver Uninstaller or DDU utility to do this.
Virus software and antivirus.
In rare cases, the above error may be caused by a virus that “lives” on your computer. Conduct a system scan to identify such pests. Sometimes, it is not the virus itself that can interfere, but the antivirus software. Therefore, if after scanning you do not find any viruses, try disabling your antivirus while installing the nVidia drivers. Sometimes it helps.
Error 2: Wrong bit depth and system version
Such an error often means that when choosing a driver, you simply made a mistake in the version of your operating system and/or its bitness. If you do not know these parameters, then you need to do the following.
Error 3: Incorrect video card model selected
The error highlighted in the screenshot with a red frame occurs quite often. It means that the driver you are trying to install does not support your video card. If you just made a mistake, then you just need to go to and carefully fill out all the points. Then download the software and install it. But what if you don’t actually know the model of your video adapter? In this case, you need to do the following.
If for some reason you are unable to find out the model of your adapter this way, you can always do this using the device ID code. We discussed how to search for software for a video card using an identifier in a separate lesson.
We have shown you the most common errors that you may encounter during the installation of nVidia software. We hope you will be able to resolve the issue. Please note that each error may be specific to your system. Therefore, if you were unable to correct the situation using the methods described above, write in the comments. We will consider each case separately.
When installing a video card driver, users are faced with the error: “failed to install NVIDIA software.” Read this article to learn how to avoid this error and successfully install NVIDIA programs.
Reinstalling the driver
Sometimes something interferes with software installation. These could be third party files or a previous driver. If you encounter such an error while installing NVIDIA software, there are 2 ways to solve the problem: clean installation and manual installation.
Advice! To find out the model of the video card that is installed on the PC, press Win + R and run the dxdiag command
The video card model will be indicated in the “Screen” tab.
Clean installation
Download the driver installation files for your video card from the official NVIDIA website:
Advice! A firewall or antivirus with advanced security controls may be blocking installation files. Restore default security settings or pause them during installation.
Manual installation
If you continue to get the error, try installing the driver manually. For this:
- Uninstall the previous version. Go to “Explorer” - “Uninstall or change a program”. Select "NVIDIA Graphics Driver" and click "Uninstall".
- Using a standard uninstaller, remove the program.
- Restart your PC when the procedure is complete.
- The driver can only leave behind an empty folder C:\Program Files\NVIDIA Corporation
- Go to Device Manager (found in the context menu caused by right-clicking on Start).
- Find “Video adapters” and right-click on the video card - select “Update drivers..”
- Click “Search for drivers on this computer” and select the folder where you unpacked it at startup (usually the C:\NVIDIA drive). Click Next.
- Wait a few minutes.
Greetings to everyone, my dear readers!
Possible reasons
As always, before you solve a problem, you need to understand what caused it. It is possible that the file itself was damaged during download. Perhaps it was originally taken not from the developer’s website, but from some third-party site, where its code was edited by an inept programmer.
If you used a function in Windows that allows you to automatically search for software, then most likely the driver was simply installed crookedly, or not at all for the correct bit depth. When it comes to updating software, you need to understand that it is better to do everything slowly and manually than to sit and solve puzzles later.
It is likely that the distribution itself, and often its assembly, fails. Sometimes they already have drivers installed, but no one can guarantee that they will fit your computer. For example, a laptop has a mobile-type AMD video card, but the drivers are for another model that differs only in the chipset. In this case, you will have to download another assembly.
Problem Definition
If you just downloaded a driver file, then most likely it gives an error when it is determined through the device manager in the operating system. Or, the installer package itself simply shows a sign with a certain code during the process. Now I will list a few of the most common problems.
Code 28
In this situation, neither a reboot nor another software package will help you. This error occurs mainly when working with integrated video cards from Nvidia. The problem is known to the developers, but the cards with which this failure occurs are no longer supported by the manufacturers.
In this case, we can only advise installing drivers of an older version. Otherwise, you will have to use the ones built into Windows, but in this case, do not count on stable operation of the graphic device.
Code 43
The error occurs immediately after installing the firewood. Moreover, the device simply turns off.
This is a problem with the driver itself. Either it is always installed crookedly, or the file is broken. To solve the problem you will need the following.
Come in first to the website. Next, fill out this table with data about your device and press the button “ search».
Immediately pay attention to the capacity of the proposed product. Next, see if your video device is on the list. If everything is fine, download the driver.
Then go to device manager and uninstall your card driver.
Now go to the control panel section called “ uninstalling and installing programs" From there you delete all software associated with your video card. Otherwise it may cause a crash. Next download from here CC Cleaner and clean your registry.
And now install the new driver on the laptop.
If this does not help, then you will have to disassemble the laptop. In it you should find the video card itself and its chipset. Most likely, the thermal paste on it has worn out. Your task is to buy a new one and replace it, since the error is probably caused by overheating of the device.
If all else fails
Do not be alarmed if the above methods do not lead to a positive result.
Most likely, the reason lies in the crooked assembly of the operating system itself. You'll have to uninstall the OS.
First you need to determine which files you want to keep, since the hard drive will have to be formatted.
If you do not have it divided into several logical drives, then simply select everything you need (photos, pictures, music, personal files) and transfer them to file storage. It can be started on Yandex (Yandex.Disk), or Google (Google Drive). All this is free and does not require special knowledge.
Then download a licensed distribution operating system. After installation download driver booster. Install it and run it. The program will find all the drivers and install them automatically. After that, download the files from the storage to your screw and that’s it. This should help solve the driver problem in any case.
If you install drivers and an error appears, do not rush to immediately look for new versions or tear down the operating system. Try rolling back the action. This can be done like this.
Open the menu " Start" and by the word " My computer» Right-click. Select an item Control.
Then Device Manager.
Double-click on it with the left button. In the window that appears, select the “ driver», « roll back», « OK».
A window like this will appear in which you click “ Yes».
Close all windows, restart the computer and after that install new drivers. This is called manual driver rollback.
Conclusion
Today I told you how you can solve the problem with driver errors. If you have an Intel processor, then install the Intel drivers first. This is necessary so that the processor in the laptop does not malfunction, since this is a fundamental device. After this, you can put any firewood on the iron. It is important that the system identifies the most important components, that is, the motherboard and processor. By the way, I will give you a list of videos that will be useful:
Updating drivers via driver booster
Installing Windows seven
With this I will say goodbye to you, my dear comrades and readers. Remember, any problem can be solved, and most solutions can be found on my blog! I hope you will share the article with your friends on social networks, it may also be useful to them. Subscribe and always be aware of new materials! Goodbye, my dear readers!
Despite the fact that the process of active computerization began more than two decades ago, it is still very far from completely eradicating the difficulties that arise during the interaction between the user and the computer. So, now one of the pressing problems is the process of installing control programs for this or that computer equipment.
Two bridges to the world of video
Once upon a time, video adapters for computers were produced by various companies: Trident, S3, NVIDIA, Ati, Cirrus Logic, Matrox, etc. Much has changed since then, and at the moment the most common products are from only two companies - AMD and NVIDIA. The famous Intel never presented a discrete solution, limiting itself to a line of central processors. It is believed that the popularity of Nvidia products is higher than that of AMD, so it is understandable that users more often encounter difficulties when using video cards from this particular manufacturer.
This is the main reason. It is worth noting that due to all of the above, it is impossible to say that Nvidia is not installed, while the Intel driver works stably. It is also necessary to take into account the degree of distribution of solutions from a particular manufacturer. In this article we will answer the question “why does the Nvidia geforce driver not install?” and point out ways to solve it.
Correct control program
In order for applications to display all colors correctly and be able to use 3D acceleration, you must install the video card driver. This is a special program that is installed once and ensures interaction between the operating system and the hardware units of the video adapter.
One of the reasons why the Nvidia video card driver does not install is that users download the control program from unverified sources. These can be various forums, overclocking resources, websites in specific areas. For “advanced” computer scientists, such drivers are an opportunity to increase the performance of the video subsystem or get any additional features blocked in official releases.
However, ordinary users who decide to get all these fabulous bonuses are often faced with the fact that the Nvidia driver is not installed. When you try to install, you may receive messages about some kind of discrepancy, an error in memory addresses, a driver already present in the system, etc. All this can be avoided if you download the program from the manufacturer’s official website. So, the first rule says: the driver must be obtained from the Internet resource of the company that manufactures the video chip; support disk included with the computer/laptop; website of the assembly company (Asus, MSI...).
Reading the label
Some users, having visited an Internet page, get lost in its seemingly simple menu and download the wrong thing. It is not surprising that an attempt to use other control programs leads to the fact that a topic is often created on the forums “why is the Nvidia driver not installed?” Every owner of a personal computer or laptop must know the full name of the video adapter installed in his system unit or the type of chip used. These data are provided on the website of the assembly company.
Let's look at two examples. There is an Asus GTX780TI-P-3GD5 video card. By going to the website of the same name and selecting the “Computers and Components” section, you can find the specified model. Its characteristics indicate that this card is based on the nVidia 780Ti video processor.
Or, the laptop sticker says “nVidia GeForce 8400 GS”. In this case, the name of the chip used is directly reported. In other words, the second rule is: know the exact name of the video chip!
Right choice
Avoid the question “why won’t the Nvidia driver install?” It is possible if you select a program that matches the chip. Previously, the principle was followed that the latest versions could be installed to support outdated video card models, but now this is the exception rather than the rule.
Thus, on the Nvidia website you need to go through the menu tree “Drivers” - “Download drivers”. Here the user will be asked to fill out a simple table, indicating the type, series, family and operating system. After clicking the “Search” button, a link to the most suitable program that needs to be downloaded and installed will be displayed.
The manufacturer also offers the opportunity to try a test version of the control program, which, theoretically, should have a number of advantages. The selection is similar, except that you need to follow the “Beta Versions” link. Note that trying to install it may cause an error like “Nvidia video card driver is not installed” - depending on your luck.
So, rule three: it is recommended to download and install a control program marked as WHQL (compliance tested). An indispensable condition is an accurate indication, if not of the video chip family, then at least of its series (for the 780Ti it is 700, and for the laptop 8400GS it is the 8M series).
I have contact
Sometimes even experienced computer scientists are faced with the fact that the Nvidia driver cannot be installed in any way. The reason may be not only software, but also hardware. As you know, it is inserted with a comb of sliding contacts into a special connector on the motherboard. Fixation occurs using screws or special fasteners. In some cases, in order for the card to move out of the connector a little, it is enough just to accidentally touch the rigid video adapter-monitor cord. Performance is not completely lost, but software problems arise in the form of the inability to use 3D functions, limited color gamut, and periodic artifacts on the screen. This does not install the Nvidia driver, so it is not possible to solve the problem this way.
California company problem
Users who follow the news and read thematic forums know that Nvidia has become famous for the fact that one of its lines of video chips has a factory defect, which manifests itself in the gradual degradation of BGA soldering and, as a result, complete or partial failure of the entire video card . Since there is nothing special to lose, many people practice baking such a video adapter in the oven (there is a technique), which in many cases allows you to restore functionality for a period of from several days to six months. The problem with soldering manifests itself, in particular, in the fact that the Nvidia driver takes a long time to install or displays an error message, although previously everything could work stably. Thus, the fourth rule states: problems with installing the control program can be caused by hardware failures both in the video card itself and in the logic of other components. All of them must be eliminated.
You can try to install the driver in forced mode, even if the installer displays an error message. To do this, you need to launch the desired distribution package with the program and select the unpacking folder. After the message about the impossibility of installation (assuming that it is displayed), you should follow the path “Computer” - “Properties” - “Device Manager” and select “Video adapters” from the list. By clicking on its name (as a rule, the choice here is small - one element), you need to select “Driver Update” and, when performing a search on this computer, indicate the folder where the distribution package was extracted. If everything is done correctly, a list of supported video cards will be displayed - all you have to do is indicate “Any” and agree to the installation, ignoring the warning. This method is not a panacea, but in some cases it allows you to overcome installation errors.
When trying to install (update) Nvidia drivers using the specialized Nvidia Experience utility, the user may encounter an error with this update, accompanied by a message about the unsuccessful installation of the target drivers. In most cases, the “NVIDIA software could not be installed” error is caused by an antivirus program blocking driver installation, as well as a number of reasons that will be listed below. In this material I will analyze the specifics of this problem, and also present options for solving it.
One of the typical mistakes
Causes of the NVIDIA problem
Nvidia has a rather complicated relationship with Microsoft, the creator of the Windows OS, which does not always have a positive effect on the stability of Nvidia products in the Windows environment.
In particular, the problem with updating Nvidia drivers using the Nvidia Experience utility is widespread, occurring on almost all modern versions of Windows OS (in particular, in the form of error 28).
At the same time, there are a number of reasons why the update of Nvidia drivers from Nvidia Experience is unstable with the error “Could not install NVIDIA software.” These reasons are:
How to fix "Could not install NVIDIA software"
To solve the dysfunction that has arisen “NVIDIA software could not be installed,” there are several basic methods; below we will discuss them all.
Method No. 1. Deactivating antivirus and firewall
In most cases, the error is caused by an antivirus that blocks the correct operation of the Nvidia Experience program.
- To fix the dysfunction, go to uninstall programs.
- Click on the "Start" button, enter in the search bar appwiz.cpl and press Enter.
- Find your antivirus there and remove it.
- Also disable the system firewall, restart your PC, and try again to perform the required update.
If this method does not help, try uninstalling all Nvidia software and then installing the drivers again. To carry out this step, we need special software such as “Revo Uninstaller”, “Driver Fusion”, “Display Driver Uninstaller”, “Driver Sweeper” or other analogues that allow you to completely remove Nvidia software from your PC.
Do the following:
- Use the Revo Uninstaller program and use it to remove all files and registry entries related to Nvidia;
- Go to the Nvidia website (Could not connect to the NVIDIA GeForce Experience website), and download the driver for your video card. Launch it, when starting, check the box next to the “Clean Install” option at the bottom, and perform a standard installation.
Method number 3. Special software for updates
Another convenient solution to the problem when you cannot install NVIDIA software is to use special software for updating your PC, the “DriverPack Solution” level, “Driver Easy” and other analogues. These programs will determine which drivers on your PC need updating, and then carry out the specified update.
Use DriverPack Solution to update drivers
Method No. 4. Update drivers using Device Manager
Launch Device Manager (click on the "Start" button, enter in the search bar devmgmt.msc and press enter). Find the “Video Adapters” tab there and expand it. Hover over your graphics card, right-click, select Update Driver.
Perform the specified operation
Then select the option to search for drivers on this computer, and specify the path to the folder where Nvidia drivers are usually located. Most often this is
C:\NVIDIA\DisplayDriver\XXXXX\WINDOWS VERSION\International\Display.Driver
- Where XXX is the driver version;
- WINDOWS VERSION – the version of this OS installed on your PC;
Method No. 5. Enabling the video card
If for some reason you accidentally or intentionally disabled your video card, you will not be able to install drivers for it. Go to Device Manager as described above, hover over your video card in the list, right-click, and select “Enable device.”
In case of previous shutdown, turn on the device
Conclusion
In most cases, the “NVIDIA software could not be installed” dysfunction appears due to an antivirus that blocks the correct installation of the necessary drivers. To solve the problem, it is recommended not only to remove the antivirus, but also to completely get rid of the Nvidia software, and then install it again using the “clean installation” option. Using the tips listed above will allow you to normalize the operation of the Nvidia Experience utility and once again enjoy stable Nvidia functionality on your PC.
