Tsc tdp 225 label printing from word. LED and Button Functions

The printer is equipped with one button and a three-color LED indicator. The selection of printer operating modes is carried out by pressing a button. It allows you to: feed labels, pause a print job, calibrate the media sensor, print a self-test report, restore the printer to default settings (initialize). The color of the indicator indicates the current status of the printer. Below are instructions for switching between modes using the button.

Led indicator

Standard Features buttons

1. Label feeding

When the printer is in the Ready state, press the button to advance the label until the next label begins.

2. Pausing a print job

While the printer is printing, press the button to pause the job. The green light blinks while the printer is paused. Press the button again to continue printing the job.

Power-on utilities

Six utilities run when the power is turned on to configure and test the printer hardware. To run these utilities, you must simultaneously press the FEED button and turn on the printer's power, and then release the button when the light turns a different color.

To use the utilities, follow the steps below.

3. Release the button when the indicator lights up with the color corresponding to required function.

Power-on utilities The indicator color will change in the following order:
Yellow Red (5 flashes) Yellow (5 flashes) Green (5 flashes) Green/Yellow (5 flashes) Red/Yellow (5 flashes) Solid green
1. Gap/Black Mark Sensor Calibration Let go
2. Gap/Black Mark Sensor Calibration, Self Test and Enter Dump Mode Let go
3. Initializing the printer Let go
4. Set the black mark sensor as the media sensor and calibrate it Let go
5. Set the gap sensor as the media sensor and calibrate it Let go
6. Ignoring AUTO.BAS Let go

Gap/Black Mark Sensor Calibration

The gap/black mark sensor should be calibrated in following cases.

  1. Purchasing a new printer
  2. Replacing a roll of labels.
  3. Initializing the printer.

To calibrate the gap/black mark sensor, follow the steps below.

  • Turn off the printer's power.
  • Release the button when the indicator flashes red (it will turn red after 5 flashes).

This will calibrate the sensitivity of the gap/black mark sensor. The indicator color will change in the following order: Yellow => Red (5 blinks) => Yellow (5 blinks) => Green (5 blinks) => Green/Yellow (5 blinks) => Red/Yellow (5 blinks) => green (see video below).

Gap/Black Mark Calibration. Self-test. Dump mode

When calibrating the gap/black mark sensor, the printer measures the label length, prints the internal configuration (self-test) on the label, and enters dump mode. Gap or black mark sensor calibration depends on the sensor settings used in the previous print job.

To calibrate the sensor, follow these steps:

1. Turn off the printer power.

2. While holding down the button, turn on the printer.

3. Release the button when the indicator flashes yellow (after 5 flashes it will turn yellow)

  • The indicator color will change in the following order: Yellow => Red (5 blinks) => Yellow (5 blinks) => Green (5 blinks) => Green/Yellow (5 blinks) => Red/Yellow (5 blinks) => green

4. The printer calibrates the sensor, measures the label length, prints internal values ​​and enters dump mode.

Note: Sensor calibration is performed using the Diagnostic Tool or power-on utilities. Additional Information See the Diagnostic Tool section. Before calibrating the sensor, first select the gap or black mark sensor type.

Self-test

Once the gap/black mark sensor is calibrated, the printer will print its configuration. The self-test printout can be used to locate damaged heating element spots, check printer configurations, and determine available memory.

Dump mode

After printing the configuration, the printer enters dump mode. In this mode, all characters are printed in 2 columns, as shown below. The characters on the left are obtained from the system, and on the right are their hexadecimal values. The data allows users or engineers to test or debug a program.

Note: Dump mode requires 2" wide paper. To resume normal printing, turn the printer power off and then on again. Press the FEED button to return to the previous menu.

Initializing the Printer

Printer initialization is used to clear DRAM and restore printer defaults.

You can start initializing the printer in the following way.

  1. Turn off the printer's power.
  2. While holding down the button, turn on the printer.
  3. Release the button when the indicator flashes 5 times yellow and will turn green (after 5 flashes it will turn green).

The LED color will change in the following order: Amber => Red (5 blinks) => Amber (5 blinks) => Green (5 blinks) => Green/Yellow (5 blinks) => Red/Yellow (5 blinks) => green

After initialization, the following printer defaults will be set.

ParameterDefault value
Speed 127 mm/sec (5 ips) (50 mm/s (2 inches per second)) (203DPI)
Density 8
Label Width 2” (50.8 mm)
Label Height 4” (101.6 mm)
Sensor Type Gap sensor
Gap Setting 0.12” (3.0 mm)
Print Direction 0
Reference Point 0.0 (top left corner)
Offset 0
Tear Mode Lit
Peel off Mode Does not burn
Cutter Mode Does not burn
Serial Port Settings 9600 bps (bit/s), none parity (no parity), 8 data bits (data bits), 1 stop bit (stop bit)
Code Page 850
Country Code 001
Clear Flash Memory No
IP Address DHCP

Setting the Black Mark Sensor as a Media Sensor and Calibrating the Black Mark Sensor

1. Turn off the printer power.

2. While holding down the button, turn on the printer.

3. Release the button when the indicator flashes 5 times green and will light up green/yellow (after 5 flashes it will turn green/yellow).

  • The LED color will change in the following order: Amber => Red (5 blinks) => Amber (5 blinks) => Green (5 blinks) => Green/Yellow (5 blinks) => Red/Yellow (5 blinks) => green

Setting the Gap Sensor as a Media Sensor and Calibrating the Gap Sensor

To calibrate, follow these steps:

1. Turn off the printer power.

2. While holding down the button, turn on the printer.

3. Release the button when the indicator flashes green/yellow 5 times and turns red/yellow (after 5 flashes it will turn red/yellow).

  • The LED color will change in the following order: Amber => Red (5 blinks) => Amber (5 blinks) => Green (5 blinks) => Green/Yellow (5 blinks) => Red/Yellow (5 blinks) => green

Ignoring AUTO.BAS

The TSPL2 programming language allows the user to load executable files to flash memory. The AUTO.BAS program is launched by the printer immediately when the printer is turned on. The AUTO.BAS program can be interrupted without loading the program using the power-on utility.

To skip the AUTO.BAS program, follow the steps below.

1. Turn off the printer power.

2. Press the FEED button and then turn on the power.

3. When the indicator lights up Solid green, release the FEED button.

  • The LED color will change in the following order: Amber => Red (5 blinks) => Amber (5 blinks) => Green (5 blinks) => Green/Yellow (5 blinks) => Red/Yellow (5 blinks) => Solid green

4. The printer will be interrupted to run the AUTO.BAS program.

How to make an order

Any order you place at Soft Trade requires confirmation. After receiving your application, the company’s managers will contact you to clarify the details. Please check your contact details so that we can quickly offer you the best solution.


You can send your application in any way convenient for you:

  • call us and order the required product;
  • come to our office and tell us about the tasks you need help with. In 99.9% of cases, you can take the goods you purchase with you immediately after payment.
  • add the desired product to the cart by clicking the “Buy” button and fill out the order form.
  • write an email describing the task, expected characteristics of the product, name or link to it
  • Contact an online consultant with an application at any time from 9:00 to 18:00.

How to pay for purchased goods

Once you make a purchase, all you have to do is make payment. Payment methods available for legal entities and individuals:

  • cash payment;
  • payment by bank card using the payment terminal of the terminal;
  • bank transfer;
  • by bank card online.

How to pay via Net Pay

You can pay for your order online by credit card immediately after it is created - you will see the corresponding button on the reservation completion page.

1. To pay by bank card, you will be redirected to the secure payment page of the processing company Net Pay LLC. The payment page meets the latest international security requirements of the Visa, MasterCard, MIR payment systems.

2. During the payment process with a bank card, enter its number, expiration date, CVV code indicated on the back, as well as the first and last name of the owner and contact information of the card owner.

3. Make sure that you have entered the correct information, and then click on the “Pay” button.

4. If your bank card supports 3D Secure technology, you will automatically be redirected to your bank’s website, where you will be asked to enter a secret activation code, which will be sent to your phone.

5. If the card details are entered correctly and there is enough money in the account, you will see confirmation of payment for the order. After which you will be asked to return to the store page.

Refund procedure

To receive a full or partial refund to your card, you need to contact the store. The money will automatically be returned to your card within 2-3 days. The exact refund period depends on how recently the order was placed and on the bank that issued the card (the maximum refund period cannot exceed 30 days).

Payment information is processed on the Net Pay processing center page, so the Buyer’s card data is not available to the online store. Protection of information transfer is carried out using technologies developed by the international payment systems VISA, MasterCard, MIR - Payment Card Industry Data Security Standard (PCI DSS). The use of Secure Sockets Layer (SSL), Verified by Visa, MasterCard Secure Code, MirAccept protocols and closed banking networks guarantees security for transactions with bank cards.

Delivery and pickup

You can pick up any order from the site yourself at our office after full or partial payment of the order and with a seal or power of attorney, if you are not the one receiving the order. Our office hours are from 9.00 to 18.00 from Monday to Friday.


Delivery within Novosibirsk is made by prior agreement with your manager.


If your city does not have an office, we are ready to arrange delivery to any city in Russia and the CIS countries transport companies:



If you want to offer a different scheme for shipping and receiving goods, voice it to the manager.

How to return or exchange an item

We work with corporate clients. Our partnership with you is governed by a supply agreement.


Upon receipt of the equipment, the buyer must check its availability, quantity and configuration. If your order is shipped correctly, then you sign the acceptance certificate. If you received the wrong equipment, in the wrong quantity and configuration, or the shipped goods were found to be defective, then you need to write us a claim in free form. The time frame for reviewing a claim may vary. If the claim is justified, we will replace the equipment poor quality within 15 days or we will eliminate all detected defects within 30 days from the date of prepayment.


The equipment warranty is 1 year and is valid from the moment the acceptance certificate is signed. Please note that the guarantee provides free repair equipment with defects, but does not provide for its replacement with other equipment during repairs.


Complex electronic equipment is usually not subject to exchange or return, but we are ready to accommodate you. To avoid having to return or change the product, tell the manager all possible conditions and your operating requirements. If for objective reasons you were unable to integrate our equipment into your automation system, you can ask our manager to replace the equipment or return the money. This can happen with the following products:

You can return the goods within three days from the date of actual receipt or within a time period previously agreed upon with the manager.


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Transcript

1 TDP-225/TDP-225W DIRECT THERMAL BARCODE PRINTER USER MANUAL

2 Contents Copyright Statement... i 1. Introduction... ii 1.1 General Product Information... ii 1.2 Compliance technical specifications...ii 2. General information about using the printer Unpacking and Inspection Understanding the Printer Front View Internal View Rear View Installation Installing the Printer Loading Media Loading Media Installation external media(TDP-225 only) Loading media in peel mode (optional) Loading media in cutter mode (optional) Diagnostic tools Running diagnostic program Print function (sensor calibration, Ethernet setting, RTC setting...) Setting Ethernet using diagnostic program (for TDP-225 model) Using the USB interface to configure the Ethernet interface Using the Ethernet interface to configure the Ethernet interface Installing the card MicroSD memory Mounting the printer on the wall Using a keyboard with a USB interface with a printer equipped with a USB-HOST interface Functions LED indicator and buttons LED indicator Standard functions of the i button

3 4.3 Power-On Utilities Gap/Black Mark Sensor Calibration Gap/Black Mark Calibration; Self-test; Dump Mode Initializing the Printer Setting the Black Mark Sensor as the Media Sensor and Calibrating the Black Mark Sensor Setting the Gap Sensor as the Media Sensor and Calibrating the Gap Sensor Ignoring AUTO.BAS Troubleshooting Indicator Status Printing Problems LCD Display (for TDP-225 model) ) Maintenance History of changes ii

4 Copyright Statement The information contained in this manual is subject to change without notice and is without obligation on the part of TSC Auto ID Technology Co., Ltd. No part of this manual may be reproduced or transmitted in any form or by any means for any purpose other than personal use by the buyer without the express written permission of TSC Auto ID Technology Co., Ltd. i

5 1. Introduction 1.1 General Product Information Thank you for purchasing a TSC barcode printer. Despite the small size of printed labels, the printer provides reliable, high-quality printing. The printer provides direct thermal printing at user-selectable speeds of 2.0, 3.0, 4.0, or 5.0 inches per second. Supports roll-fed, die-cut, and fan-fold media with gap and black mark. In addition, all common barcode formats are supported. Fonts (8 different alphanumeric raster fonts and a built-in true type font) and barcodes can be printed in 4 directions. You will be amazed at the speed at which the printer prints labels! 1.2 CE Specification Class B: EN55022: 1998+A1: 2000+A2: 2003 EN55024: 1998+A1: 2001+A2: 2003 IEC Series EN: 2006 & EN: 1995+A1: 2001 FCC Part 15 Class B UL , CUL UL C-Tick: CFR 47, Part 15/CISPR 22 3rd edition: 1997, Class B ANSI C63.4: 2003 Canadian ICES-003 TV/Safety: EN / IEC Wichtige Sicherheits-Hinweise 1. Bitte lesen Sie diese Hinweis sorgfältig durch. 2. Heben Sie diese Anleitung fűr den späteren Gebrauch auf. 3. Vor jedem Reinigen ist das Gerät vom Stromentz zu trennen. Verwenden Sie keine Flüssig-oder Aerosolreiniger. Am besten eignet sich ein angefeuchtetes Tuch zur Reinigung. 4. Die Netzanschluß-Steckdose soll nahe dem Gerät angebracht und leicht zugänglich sein. 5. Das Gerät ist vor Feuchtigkeit zu schűtzen. 6. Bei der Aufstellung des Gerätes ist auf sicheren Stand zu achten. Ein Kippen oder Fallen könnte Beschädigungen hervorrufen. 7. Beachten Sie beim Anschluß ans Stromnetz die Anschlußwerte. 8. Dieses Gerät kann bis zu einer Außentemperatur von maximal 40 betrieben werden. ii

6 CAUTION! 1. HAZARDOUS MOVING PARTS IN THE TORCH MODULE. DO NOT TOUCH THEM WITH YOUR FINGERS OR OTHER PARTS OF YOUR BODY. 2. MAIN BOARD INCLUDES REAL TIME CLOCK WITH CR2032 LITHIUM BATTERY INSTALLED. THERE IS A RISK OF EXPLOSION IF AN INCORRECT TYPE OF BATTERY IS INSTALLED. 3. DISPOSAL OF USED BATTERIES ACCORDING TO THE MANUFACTURER'S INSTRUCTIONS. WARNUNG! GEFÄ HRLICHE BEWEGLICHE TEILE FINGER UND ANDERE KÖ RPERTEILE FERNHALTEN! VORSICHT! EXPLOSIONSGEFAHR BEI ERSATZ DER BATTERIE DURCH UNZULÄ SSIGEN TYP. VERBRAUCHTE BATTERIEN IMMER VORSCHRIFTSGEMÄ SS ENTSORGEN! Note. The maximum print ratio per dotted line is 15%. When printing a full black web address line, the maximum black line height is limited to 40 dots, which is 5 mm at a printer resolution of 203 dpi. iii

7 2. General information about using the printer 2.1 Unpacking and inspection The printer was packaged to avoid damage during delivery. Carefully inspect the packaging and barcode printer upon receipt. Save the packaging as you may need it when you ship the printer back to your supplier. Unpack the box. It should contain the following components. Printer - 1 Windows-compatible label maker (Windows Driver CD) 1 Quick Setup Guide 1 Power cord 1 Autoswitch power supply - 1 USB interface cable 1 If any parts are missing, please contact your reseller or distributor's customer service department.

8 2.2 Printer Overview Front View Model TDP-225 Model TDP-225W Top Cover Open Lever 2. MicroSD Card Slot 3. Media Monitor Window 4. LED Indicator 5. Feed Button 6. Paper Output Slot 7 . LCD display (for TDP-225 model) * Recommended MicroSD card specifications. SD card specifications SD card capacity 2 Recommended SD card manufacturers V1.0, V1.1 MicroSD card, 128 MB Transcend, Panasonic V1.0, V1.1 MicroSD card, 256 MB Transcend, Panasonic V1.0, V1.1 Card MicroSD, 512 MB Transcend, Panasonic V1.0, V1.1 MicroSD card, 1 GB Transcend, Panasonic V2.0 SDHC CLASS 6 MicroSD card, 4 GB Transcend - File system DOS FAT is supported with SD cards. - The names of folders and files saved on the SD card must be in the name format

9 files

10 2.2.2 View of internal components 4 2 (Model TDP-225W) (Model TDP-225) Top cover 2. Media holder 3. Media guides 4. Print head 5. Gap sensor (receiver) 6. Gap sensor (transmitter) 7 . Platen roller 8. Black mark sensor 9. Media holder lock button 4

11 5

12 2.2.3 Rear view Model TDP-225 Model TDP-225W Power switch 2. Power connector 3. USB interface 4. RS-232C interface (for TDP-225W model) 5. Fan-fold label feed hole 6. Ethernet interface (for model TDP-225) 7. USB Host (Optional) 6

13 7

14 3. Installation 3.1 Installing the Printer 1. Place the printer on a flat, sturdy surface. 2. The power switch must be turned off. 3. Connect the printer to your computer using the included USB cable. 4. Plug the power cord into the power connector on the back of the printer, and then plug the cord into a grounded power outlet. 3.2 Loading Media Loading Media 1. Open the top cover of the printer by pulling the latches on each side of the cover toward the front of the printer, then lift the cover to its maximum opening angle. 2. The media holder can be adjusted to 1" and 1.5" media core sizes by rotating the top of the label holder 180 degrees clockwise. (only for TDP-225 model)

15 3. Extend the media holders to the width of the label roll. Model TDP-225 Model TDP-225W 4. Place the roll between the holders and close them on the core. Model TDP-225 Model TDP-225W Sensor Platen Roller 5. Pass the paper side up through the guides and media sensor, and place the leading edge of the labels on the platen roller. Model TDP-225 Model TDP-225W Media Guides 9

16 6. Carefully close the top cover and make sure it is securely latched. Model TDP-225 Model TDP-225W 7. In the Diagnostic Tool window, set the media sensor type and calibrate the selected sensor. (In the Diagnostic tool window, select the Printer Configuration tab and click the Calibrate Sensor button) Note: Calibrate the gap/black mark sensor when installing a different media type. 10

17 Label roll loading diagram Model TDP-225 Model TDP-225W Installing external media (TDP-225 model only) 1. Open the top cover of the printer and extend the media holders to fit the width of the media. 2. Press the media holder lock button to lock 11

18 media holder. 3. Feed media through the rear outer label roll exit slot. Pass the paper, print side up, through the guides and media sensor, and place the leading edge of the labels on the platen roller. Rear outer label roll outlet 4. Close the top cover carefully. 5. In the Diagnostic Tool window, set the media sensor type and calibrate the selected sensor. (In the Diagnostic Tool window, select the Printer Configuration tab and click the Calibrate Sensor button) Note: Calibrate the gap/black mark sensor when installing a different media type. 12

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20 3.2.3 Loading Media in Peel Mode (Optional) 1. To install media, see After calibrating the sensor, open the top cover and peel panel. Peel Panel 3. Pass the media through the hole in the backing paper below the peel roller. Backing Paper Hole Peel Roller 4. Return the peel-off panel to its original position. 14

21 5. Carefully close the top cover. 6. Press the FEED button to perform the test. Backing paper Note: Calibrate the gap/black mark sensor when installing a different type of media Loading media in cutter mode (optional) 1. To install media, see Pass the media through the paper cutter opening. 15

22 Paper cutter hole 16

23 3. Close the top cover carefully. 4. In the Diagnostic Tool window, set the media sensor type and calibrate the selected sensor. (In the Diagnostic Tool window, select the Printer Configuration tab and click the Calibrate Sensor button) Note: Calibrate the gap/black mark sensor when installing a different media type. 17

24 3.3 Diagnostic Tools The diagnostic program is located on the CD in the \Utilities directory. It can also be downloaded from the website. The Diagnostic Utility is a package of tools that allows the user to check printer settings and status, change printer settings, download graphics, fonts, and firmware, create bitmap fonts for the printer, and send additional commands to the printer. With the help of this convenient means You can find out the status and settings of the printer, and perform troubleshooting. Note. This utility works with printer firmware version 6.00 or later. Starting the Diagnostic Tools 1. Double-click the Diagnostic Tools icon to launch the software. 2. The diagnostic utility includes four functions (Printer Configuration, File Manager, Bitmap Font Manager, Command Tool ( Command tool)) 18

25 Property Tabs Interface Printer Features Printer Settings Printer Status 19

26 3.3.2 Printing function (sensor calibration, Ethernet setting, RTC setting...) 1. Select the interface to connect the PC to the barcode printer. 2. Press the Function button to set. 3. The following is detailed description functions in the Printer Function group. Calibrate Sensor Ethernet Setup function ( Ethernet setup) RTC Time Description Calibrate the sensor selected in the Media Sensor field of the Printer Setup menu Specify the IP address, subnet mask, gateway for the installed Ethernet cards(see next section). Synchronizing the printer system time with a PC. Print Test Page Reset Printer Factory Default Dump Text Ignore AUTO.BAS Print a Test Page Reset the Printer Initialize the printer and restore the factory default settings. The printer enters dump mode. Ignore the downloaded program AUTO.BAS Configuration Page Print the printer configuration Note: additional information For diagnostic tools, see the Diagnostic Utility Quick Start Guide on the CD in the \Utilities directory. 20

27 3.4 Installing Ethernet using the diagnostic program (for model TDP-225) The diagnostic program is located on the CD in the \Utilities directory. It can also be downloaded from the website. You can use the Diagnostic Tool to configure Ethernet via USB and Ethernet interfaces. Below are instructions for setting up Ethernet using these interfaces. Using the USB interface to set up the Ethernet interface 1. Connect a USB cable between the computer and the printer. 2. Turn on the printer power. 3. Launch the diagnostic program by double-clicking the icon. Note. This utility works with printer firmware version 6.00 or later. 4. Set the default interface of the USB diagnostic program. If the USB cable is connected to the printer, there is no need to change other settings in the interface field. 5. Click the Ethernet Setup button in the Printer Function menu on the Printer Configuration tab to set the IP address, subnet mask, and gateway for installed card Ethernet. 21

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29 3.4.2 Using the Ethernet Interface To configure the Ethernet interface 1. Connect the computer and printer to the LAN. 2. Turn on the printer power. 3. Launch the diagnostic program by double-clicking the icon. Note. This utility works with printer firmware version 6.00 or later. 4. Select Ethernet as the interface and click the Setup button to set the IP address, subnet mask and gateway for the Ethernet connection. 5. Click the Discover Device button to view the printers connected to your network. 6. Select your printer from the list of printers on the left and the IP address/printer Name field on the right will display the IP address. 7. Click the Change IP Address button to set the DHCP IP address or static address. 23

30 By default, the IP address obtained via DHCP is used. To set a static IP address, click the Static IP option button and specify the IP address, subnet mask and gateway. Click the Set IP button to enable the settings. The user can also change the Printer Name field to a different model, and then click the Set Printer Name button to enable the settings. Note. After you click the Set Printer Name or Set IP button, the printer will reboot for the settings to take effect. 8. Click the Exit button to exit the Ethernet interface setup and return to main screen Diagnostic Tool menu. Factory Default Button This function resets the IP address, subnet mask, and gateway settings obtained via DHCP and resets the printer name. Internet Setup Button In addition to using the diagnostic program to set up the printer, you can also configure the printer and its status, or update its software using an Internet browser Internet Explorer or Firefox. This feature provides convenient user interface when setting up and makes it possible remote control printer over the network. 24

31 3.5 Installing a MicroSD Memory Card 1. Open the SD memory card cover. 2. Insert the MicroSD card into the slot. 3. Close the SD memory card cover. 25

32 * Specifications of Recommended SD Cards Specifications Recommended SD Card Capacity SD Cards SD Card Manufacturers V1.0, V1.1 MicroSD Card, 128 MB Transcend, Panasonic V1.0, V1.1 MicroSD Card, 256 MB Transcend, Panasonic V1. 0, V1.1 MicroSD Card, 512 MB Transcend, Panasonic V1.0, V1.1 MicroSD Card, 1 GB Transcend, Panasonic V2.0 SDHC CLASS 6 MicroSD Card, 4 GB Transcend - File DOS system FAT is supported with SD cards. - The names of folders and files saved on the SD card must be in file name format

33 3.6 Mounting the Printer on a Wall There are three holes on the back of the printer. The printer is attached to the wall using screws or screws with heads, diameter 3.0-3.5 mm. Note. Suspend properly to avoid falling 27

34 3.7 Using a keyboard with a USB interface with a printer equipped with a USB-HOST interface (Factory option for the TDP-225W printer) 1. Turn off the printer. 2. Connect the USB interface of the keyboard to the USB-Host interface of the printer. 3. Turn off the printer. 4. After pressing the F1 button on the keyboard, the printer display will display File List > DRAM FLASH 5. Use the buttons or keyboards to select the desired menu item: DRAM, FLASH or CARD, where the files were previously saved and press Enter on the keyboard to view list available files. 6. Select required file and press Enter to run the program file (*.BAS). FLASH List > TEST1.BAS TEST2.BAS 7. Now you can enter the data required to print the label using the keyboard. Press F1 on your keyboard to launch this function. Press the or buttons to move the cursor to the desired item. Press Esc to return to the previous menu. Press Enter to select/execute the selected item/file. Press Ctrl + C to reboot the printer. Comment: USB host factory option for label printer TDP-225W. 28

35 4. LED and Button Functions The printer is equipped with one button and a three-color LED indicator. The selection of printer operating modes is carried out by pressing a button. It allows you to: feed labels, pause a print job, calibrate the media sensor, print a self-test report, restore the printer to default settings (initialize). The color of the indicator indicates the current status of the printer. Below are instructions for switching between modes using the button. 4.1 LED Indicator LED Color Green/On Description The printer is turned on and ready for use. Green/Blinking Amber Lit when the system is loading data from the PC into memory or the printer is paused. The system deletes data from the printer. Red/On Red/Blinking Printer head is open, cutter error. Lights up when there is a printing error, such as head open, out of paper, paper jam, memory error, etc. 4.2 Standard Button Functions 1. Label Feed When the printer is in the Ready state, press the button to feed a label until the next label begins. 2. Pausing a print job While the printer is printing, press the button to pause the print job. The green light blinks while the printer is paused. Press the button again to continue printing the job. 29

36 4.3 Power-On Utilities Six power-on utilities are used to configure and test the printer hardware. To run these utilities, you must simultaneously press the FEED button and turn on the printer's power, and then release the button when the light turns a different color. To use the utilities, follow the steps below. 1. Turn off the printer power. 2. While holding down the button, turn on the printer. 3. Release the button when the indicator lights up with the color corresponding to the desired function. Power-On Utilities The LED color will change in the following order: LED Color Yellow Red Yellow Green Green/Red/On LED Functions (5 (5 (5 yellow yellow green flashes) flashes) flashes) (5 flashes) (5 flashes) 1. Gap/Black Mark Sensor Calibration Release 2. Gap/Black Mark Sensor Calibration Release Self Test and Enter Dump Mode 3. Printer Initialization Release 4. Set the Black Mark Sensor as Media Sensor and Release Calibrate it . 5. Set the gap sensor as the media sensor and release it to calibrate it. 6. Ignore AUTO.BAS Release Gap/Black Mark Sensor Calibration Gap/Black Mark Sensor calibration should be performed in the following cases. 1. Purchasing a new printer 2. Replacing the label roll. thirty

37 3. Initializing the printer. To calibrate the gap/black mark sensor, follow the steps below. 1. Turn off the printer power. 2. While holding down the button, turn on the printer. 3 Release the button when the indicator flashes red (it will turn red after 5 flashes). This will calibrate the sensitivity of the gap/black mark sensor. The LED color will change in the following order: Amber Red (5 blinks) Amber (5 blinks) Green (5 blinks) Green/Amber (5 blinks) Red/Amber (5 blinks) Green Note: 1. Calibrate the sensor using the Diagnostic Tool or power-on utilities. For more information, see Section 3.3 Diagnostic Tool. 2. Before calibrating the sensor, first select the gap or black mark sensor type Gap/Black Mark Calibration; Self-test; Dump Mode When calibrating the gap/black mark sensor, the printer measures the label length, prints the internal configuration (self-test) on the label, and enters dump mode. Gap or black mark sensor calibration depends on the sensor settings used in the previous print job. To calibrate the sensor, follow these steps: 1. Turn off the printer power. 2. While holding down the button, turn on the printer. 3. Release the button when the indicator flashes yellow (after 5 flashes it will turn yellow) The indicator color will change in the following order: Yellow red (5 flashes) yellow (5 flashes) green (5 flashes) green/yellow (5 flashes) red/ yellow (5 blinks) green 4. The printer calibrates the sensor, measures label length, prints internal values, and enters dump mode. Note. 1. Calibrate the sensor using the Diagnostic Tool or power-on utilities. Additional information 31

38 is contained in section 3.3 “Diagnostic Tool”. 2. Before calibrating the sensor, first select the gap or black mark sensor type. 32

39 Self Test After the gap/black mark sensor has been calibrated, the printer will print its configuration. The self-test printout can be used to locate damaged heating element spots, check printer configurations, and determine available memory. Print Head Test Pattern Printer Model Name and Main Board Firmware Version Print Amount Completed Main Board Firmware Checksum Serial Port Setting Code Page Country Code Print Speed ​​Print Density Label Size (Width, Height) Gap Size (Vertical Gap, Offset) Sensor Sensitivity Information about file management Dump mode After printing the configuration, the printer enters dump mode. In this mode, all characters are printed in 2 columns, as shown below. The characters on the left are obtained from the system, and on the right are their hexadecimal values. The data allows users or engineers to test or debug a program. 33

40 ASCII data Hexadecimal data related to the left column of ASCII data Note: 1. Dump mode requires 2 inches wide paper. 2. To resume normal printing, turn the printer power off and on again. 3. Press the FEED button to return to the previous menu. Printer Initialization Printer Initialization is used to clear DRAM and restore the printer to default settings. You can start initializing the printer in the following way. 1. Turn off the printer power. 2. While holding down the button, turn on the printer. 3. Release the button when the indicator flashes amber 5 times and turns green (it will turn green after 5 flashes). The indicator color will change in the following order: Yellow Red (5 blinks) Yellow (5 blinks) Green (5 blinks) Green/Yellow (5 blinks) Red/Yellow (5 blinks) Green 34

41 After initialization, the following printer defaults will be set. Parameter Default Speed ​​127 mm/sec (5 ips) (203 DPI) Density 8 Label Width Label Height Sensor Type (Sensor Type) Gap Setting Print Direction Reference Point 2 (50.8 mm) 4 (101.6 mm) Gap sensor 0.12 (3.0 mm) ) 0 0.0 (upper left corner) Offset 0 Tear Mode Peel off Mode Cutter Mode Serial Port Settings Code Page Country Code (Country Code) Clear Flash Memory IP Address On Off Off 9600 bps, none parity, 8 data bits, 1 stop bit No DHCP 35

42 4.3.4 Setting the black mark sensor as a media sensor and calibrating the black mark sensor. To calibrate, follow these steps: 1. Turn off the printer power. 2. While holding down the button, turn on the printer. 3. Release the button when the indicator flashes green 5 times and turns green/yellow (after 5 flashes it will turn green/yellow). The LED color will change in the following order: Amber Red (5 blinks) Amber (5 blinks) Green (5 blinks) Green/Amber (5 blinks) Red/Amber (5 blinks) Green Setting the Gap Sensor as the Media Sensor and Calibrating the Gap Sensor To calibrate, follow these steps: 1. Turn off the printer power. 2. While holding down the button, turn on the printer. 3. Release the button when the indicator flashes green/yellow 5 times and turns red/yellow (after 5 flashes it will turn red/yellow). The LED color will change in the following order: Amber Red (5 blinks) Amber (5 blinks) Green (5 blinks) Green/Yellow (5 blinks) Red/Yellow (5 blinks) Green Ignore AUTO.BAS The TSPL2 programming language allows the user to load executables files to flash memory. The AUTO.BAS program is launched by the printer immediately when the printer is turned on. The AUTO.BAS program can be interrupted without loading the program using the power-on utility. 36

43 To skip the AUTO.BAS program, follow the steps below. 1. Turn off the printer power. 2. Press the FEED button and then turn on the power. 3. When the indicator lights up Solid green, release the FEED button. The LED color will change in the following order: Amber Red (5 blinks) Amber (5 blinks) Green (5 blinks) Green/Amber (5 blinks) Red/Amber (5 blinks) Solid Green 4. The printer will be interrupted to run the AUTO program .BAS. 37

44 5. Troubleshooting The following guide lists the most common problems you may encounter with this barcode printer. If the printer still does not work after following all the suggested solutions, contact your reseller or distributor's customer service department for assistance. 5.1 LED Status This section lists the most common LED status problems that you may encounter with this printer. Solutions are also provided here. Condition/Color Condition Possible Procedure Restoring the printer indicator cause Does not light Does not respond No power * Turn on the printer power. * Make sure the green power supply indicator is on. Otherwise, the power supply is faulty. * Check that the network cable connections to the power source and the printer power socket are secure. Solid green Solid The printer is ready to use. Blinking green Paused The printer is paused Blinking red Error The printer is missing labels or the printer settings are incorrect. *No action required. *Press the feed button to continue printing. 1. Labels are missing Load the label roll by following the appropriate media loading instructions and press the feed button to continue printing. 2. Printer settings are incorrect * Initialize the printer according to the instructions in the power-on utilities or diagnostic tools. Note. The printer status is easily shown in the diagnostic tools. Additional 38

45 For diagnostic tools, see the instructions on the software CD. 39

46 5.2 Printing problems Problem Possible reason Recovery procedure No printing Printer does not print on label Labels keep feeding Paper jam Make sure the interface cable is securely connected to the interface connector. The pin configuration of the serial cable connector does not match the pin configuration of the port. The serial port settings of the printer and the host computer are not consistent. Incorrect port setting in Windows driver. The Ethernet network IP address, subnet mask, and gateway are not configured correctly. The labels are not inserted correctly. The printer may not be configured correctly. Gap/black mark sensor sensitivity is not set correctly (sensor sensitivity is not sufficient) Make sure the label size is set correctly. Labels may have become stuck in the printer mechanism near the sensor. Reconnect the cable to the interface connector. Replace the cable with one compatible with the port connector. Reset the serial port settings. Select the correct printer port in the driver. Configure the Ethernet network IP address, subnet mask, gateway. Follow the instructions in the "Loading Media" section. Perform initialization and gap/black mark calibration. Perform gap/black mark sensor calibration. Set the label size exactly the same as set size paper in an application (program) for creating labels. Remove the stuck label. Print quality is poor The top cover is not closed correctly. The printer is not receiving the correct power voltage. Make sure the media is installed correctly. Check if dust or dirt has accumulated on the print head. Ensure that the Print Density setting is set to the correct value. Test the print head using the standard pattern to determine if it is damaged. 40 Close the top cover completely and make sure the right and left arms are securely attached. Check if it is supplied D.C. 24 V voltage from the power supply to the printer. Reinstall the feed spindle. Clean the print head. Adjust print density and speed. If the pattern is missing a dot, run the printer self-test and check the print head using the standard pattern.

47 41

48 5.3 LCD Display (For TDP-225) This section lists LCD display messages that you may encounter when using this printer. Solutions are also provided here. Message Possible Cause Recovery Procedure Head Open * The top cover of the printer is open. * Close the top cover. No Paper Paper Jam Out of Mem * Out of labels. * The label is not installed correctly. *The gap/black mark sensor is not calibrated. * The gap/black mark sensor is not installed correctly. * Make sure the label size is set correctly. *Labels may have become stuck in the printer mechanism. * There is no free space on FLASH/DRAM or MicroSD card. * Install a new roll of labels. * For instructions on replacing the label roll, please refer to the Operator's Guide. * Perform gap/black mark sensor calibration. * Perform gap/black mark sensor calibration. * Set the correct label size. * Delete unused files from FLASH/DRAM or MicroSD card. Take Label Cutter Error * Peel off function is enabled. Waiting for the user to remove a label from the printer before printing the next label. * Jam in cutter. * The cutter is not installed on the printer. * The torch or torch drive circuit is faulty. 42 * If the peel unit is installed, remove the label to print the next label. * If the peel module is installed and the label is removed but the message remains. Check whether the peel module connector is properly connected to the main board. *If the peel module is not installed, disable the peel function. * Remove the jammed label. * Make sure the media thickness is no more than 0.19 mm. * Replace the torch or torch drive circuit.

49 43

50 6. Maintenance This section describes cleaning tools and maintenance methods for the printer. 1. Use the following materials to clean the printer. Cotton swab (cosmetic cleaning pens) Lint-free cloth Suction/blowing brush 100% ethyl alcohol 2. The cleaning process is described below. Printer Part Method Interval 1. Always turn off the printer before cleaning the print head in cleaning the print head. label roll replacement time 2. Wait at least one minute for the head to cool down. 3. Use a cotton swab and 100% ethyl alcohol to clean the head. Print Print Head Print Head Element Element Platen Roller Tear Plate/Peel Plate 1. Turn off the power. 2. Rotate the platen roller and wipe it thoroughly with 100% ethyl alcohol using a cotton swab or lint-free cloth. Use a lint-free cloth and 100% ethyl alcohol for cleaning. Clean the platen roller when replacing the label roll If necessary Sensor Compressed air or vacuum cleaner Monthly Body Wipe with a cloth dampened with water If necessary Interior of the body Cosmetic cleaning handles Brush or vacuum cleaner If necessary 44

51 Note. Do not touch the printer head with your hand. Otherwise, wipe it with ethyl alcohol. Use only ethyl alcohol with a concentration of 100%. DO NOT use rubbing alcohol as it may damage the printer head. Clean the print head and feed sensors regularly when replacing media with new ones to maintain high performance printer and extend its service life. The maximum print ratio per dotted line is 15%. When printing a full black web address line, the maximum black line height is limited to 40 dots, which is 5 mm at a printer resolution of 203 dpi. 45

52 History of changes Date Contents Editor 2009/8/10 Editing section Camille 2009/9/7 Editing section 3.3 “Diagnostic tools” Camille 2009/9/15 Adding model TDP-225W Camille 2009/9/16 Adding section 3.4 Camille 2009/9 /18 Adding partition 5.3 Camille 2009/12/28 Editing partition (adding USB host) Camille 2010/3/12 Adding partition 3.7 Camille 2011/1/25 Revise TSC address Camille 46

53 TSC Auto ID Technology Co., Ltd. Corporate Headquarters Li Ze Plant 9F., No.95, Minquan Rd., Xindian Dist., No.35, Sec. 2, Ligong 1st Rd., Wujie Township, New Taipei City 23141, Taiwan (R.O.C.) Yilan County 26841, Taiwan (R.O.C.) TEL: TEL: FAX: FAX: Website:


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TSC TDP 225 01/01/1970

Torgsoft ® I am ready to advise you on a reliable assistant for your business.

Thermal printer TSC TDP - 225 guarantees you high-quality printing, reliable operation for many years, compact assembly and ease of use of the famous branded company TSC.

The printer is capable of handling a heavy daily workload in your shop. Recommended print volume- up to 3000 labels per day. The main advantage of this model: speed and print quality. The printer prints at speeds up to 125 mm/sec. The print quality is shown in the photo.

The printer is very easy to load a roll. All you have to do is place the label roll into the printer, guide the label through the guide, and close the top cover of the printer. TSC TDP - 225 Capable of printing on thermal labels up to 58mm wide.

There is a slot for a MicroSD memory card with expansion up to 4 GB (the printer’s internal memory is 8 MB), which makes it possible to print information from a memory card.

Calibrating the TSC TDP 225 printer

Before printing the first label, you need to calibrate the printer step by step for correct printing:

1) Press the roll unwind button (located on the front of the printer just above the TSC inscription), the printer should be turned off.

2) Turn on the printer by pressing the power button on the back without releasing the roll unwind button.

3) Wait for 5 flashes of the red indicator located near the roll unwind button.

4) Then release the roll unwind button, the printer will print service information.

5) Turn off and on the printer.

6) The printer is ready to print.

The printer package includes:

1) Power cord.

2) USB cable.

3) Driver disk.

4) Instructions.

Company Torgsoft ® recommends label printer TSC TDP - 225 for printing price tags and labels, marking goods, printing address stickers, marking shelves and racks, as well as small items in various areas of trade.

Company specialists Torgsoft ® they assure that this printer model connects to program for accounting in the store Torgsoft ® and, if necessary, works perfectly in terminal mode.

This printer model, for example, was installed at the workplace by our client from Komsomolsk. The client is engaged in the manufacture of garments. According to customer feedback, the printer copes well with the daily load, printing about 3,000 labels per day.

Simplify your business! Entrust the labeling of your products to a label printer TSC TDP - 225, and you can't go wrong.

You can purchase such a printer in ours.