Why doesn't scrolling on the mouse work? Other common problems. Updating and reinstalling the driver

If your mouse wheel suddenly stops working (for example, as a result of a fall or some kind of impact). Without preliminary symptoms in the form of the page jerking up and down when scrolling and at the same time spinning freely, then this article will probably help you.

Mouse wheel scrolls

The mouse wheel is spinning because it's broken! Literally, the plastic axis fell off, through which the torque is transmitted to the rotation sensor, the repair of which is described in another article:. And if the mouse does not work at all, then check if the mouse wire is bent at the base.

Such a breakdown is not a reason to throw away the mouse if you want to tinker for 20-30 minutes (if you go to the store for a new mouse, you will probably spend at least an hour).

I will describe the worker and reliable method repairing a broken mouse wheel. The mouse itself:

Let's disassemble the mouse

Unscrew the screw from below and separate the two parts of the case.

Externally, the mouse looks fine, even the wheel spins in the same way as on a working mouse. Except that it doesn’t spin in steps and with virtually no resistance.

Let's take a closer look at the inside of the mouse:

By default, the double-click speed slider should be in the center, and the sticky mouse buttons option should be disabled. Try setting these parameters and check if the problem is resolved. If not, another radical software way to “cure” a double click is to remove the mouse driver. How to properly remove the driver is written.

conclusions

Mice are one of the most actively used computer devices. Therefore, it is not surprising that they often fail. However, due to the simplicity of their design, in most cases anyone can fix a mouse!

To do this, you don’t need to know how to solder or understand electronics. The main thing is to clearly diagnose the cause of the breakdown. Here, as in medicine, correct diagnosis- the path to successful repair.

I hope our article will allow you to determine what exactly is broken in your mouse, and therefore, to fix the problem. Good luck with your renovation!

P.S. Permission granted to freely copy and quote this article subject to indicating open active link to the source and preservation of the authorship of Ruslan Tertyshny.

User question

Hello. Please tell me what to do with a non-working mouse wheel. We reinstalled Windows and now the mouse partially does not work: the arrow runs across the screen, the left and right buttons work, but scrolling through the wheel does not work (you have to drag it with the pointer, which is inconvenient). We tried to connect another mouse to our computer - the same story (our mouse works on another PC) ...

What should I do in this case, why does the mouse not work at all?

PS: we went into the mouse settings in the Windows control panel - but there is no “Wheel” section at all, in which you can set how many lines to scroll the page (although there used to be one!).

Hello!

The problem described above is quite typical, and most likely it is associated with the lack of drivers (probably for some kind of universal serial bus USB port controller, or for the mouse itself (which is less likely, judging by the description)).

In the article I will consider the user’s question and other reasons for this behavior of mice...

By the way, if your mouse doesn’t work at all, I recommend reading these instructions:

Reasons why the wheel does not work

(the mouse twitches and slows down)

1) Drivers were not installed (or failed)

Perhaps checking the drivers is the first thing you should start with (especially if your problem matches the description of the issue, see above). To do this, open device Manager .

Reference! To open the device manager: press the Win+R button combination, and enter the command devmgmt.msc, click OK. An example is shown in the screenshot below.

The screenshot below shows the “picture” of what usually happens after reinstalling Windows (by the way, in newer Windows operating systems, drivers are installed automatically on many devices). Please note that all devices for which no drivers were found will be located in the “Other Devices” tab, and a yellow exclamation mark will appear next to each one.

There are no drivers for a dozen devices... Device Manager in Windows 7

Next, I recommend opening the “Mice and other pointing devices” tab. It should indicate your mouse; as a rule, it is an HID-compatible mouse. If your tab is empty, or it only contains the “ELAN...” device (touchpad, relevant for laptops), then you simply do not have a driver: either for a mouse (this often happens with gaming mice) or for a USB port controller .

Mice and other devices

How to update drivers:

You can install the drivers that came with your computer (usually, they were either downloaded by the seller onto your hard drive or recorded on a separate CD\DVD);
Take advantage special utilities for auto-searching and updating drivers. I have one big article dedicated to this on my blog:
Find drivers by VID and PID (special identifiers by which you can find the manufacturer of your equipment, its make, model, etc.) in a search engine, for example, Google. This universal method, I’ll look at it a little lower. The only negative is that you must have access to the Internet (and without drivers for network card- it may not exist...).

And so, in the device manager you see some device for which there is no driver. Right-click on it and open its properties.

In properties, open the tab "Intelligence", select option "Equipment ID" and copy the first line containing VID values, PID, REX, SID (etc.).

Next, insert the line into search engine(eg Google) and start searching. In my case, for example, dozens of sites were immediately found (and in first place was the laptop manufacturer’s site), where the drivers were downloaded.

After installing them and rebooting the laptop, the mouse was detected and began to work as expected (including the wheel ☺) ...

2) Is the USB port working or is it disabled?

The second thing to pay attention to is whether the USB port works at all. However, in this case, your mouse will not work at all! That is, even the mouse pointer will not move.

First, turn the mouse over and see if the LED on it is lit? If it lights up, it’s not bad, it means there is power and everything is fine with the wire. If it doesn’t light up, try connecting another mouse or flash drive to this USB port. By the way, USB ports may often not work due to a lack of drivers, and not due to physical breakdown(about which I wrote a little higher).

By the way, it would also be a good idea to connect the mouse to another computer (laptop) to see if it works on it.

Such simple permutations- very quickly help to determine the culprit...

3) Damage to the mouse (breakage). Physical deterioration

With active use of the mouse (especially in games, various shooting games, where in a fit of passion users often press forcefully and sharply, hitting the buttons), it eventually becomes unusable (nothing lasts forever). As a rule, it all starts with: a double click of the left/right button (although you do a single one), bad scrolling, the cursor starts to twitch “nervously”, etc.

The most better diagnosis in this case, try connecting another mouse to your PC (or this mouse to another PC) and see how it behaves.

In general, in case of physical wear and tear, the best advice is: buy new mouse(even though it doesn't cost much). All these repairs, soldering, etc. for an unprepared user - 99% end in wasted time...

4) Incorrect settings in mouse options in Windows

And the last thing I wanted to focus on: the mouse parameters that are set in the Windows Control Panel. To check the settings: open the section "Equipment and Sound" in Control Panel, then click on the "Mouse" link in the "Devices and Printers" subsection (see screenshot below).

Next, open the “Wheel” section and adjust the number of scrolled lines when the wheel moves (this is set for vertical and horizontal displacement separately). The parameter is individual for each mouse (and it also depends on the user - one is comfortable with turning half the page at once, another needs 1 line...) .

It would also be a good idea to go to the tab and adjust the speed of the pointer. I recommend checking the box next to the item "Turn on increased accuracy pointer installation" . Thanks to this, your mouse will not twitch as if dumbfounded when you aim at some insignificant detail, when small movement pointer.

How to do without a mouse wheel:

The keyboard has special keys: PgUp and PgDn. Using them you can quickly scroll the page, convenient even if you have a mouse;
Key "Space"- if you press the key, the page will scroll down. To scroll up - press Shift+Space;
You can also use your mouse pointer to drag the slider up or down (not very convenient, but it also works).

This is where I end this article. All the best!

For additions - a separate merci...

Users don't realize how important the mouse wheel is until it becomes unusable. Meanwhile, it is the wheel that is responsible for scrolling pages, changing the scale in editors and browsers, opening a page in a new tab, as well as some gaming functions. What to do if the wheel doesn't work? Don't rush to change your mouse - try troubleshooting.

How to fix a mouse wheel

The key reasons for problems with the wheel are incorrect software or mechanical damage mice. If you detect a failure, first connect the accessory to another computer and check its functionality. If scrolling works, the reason is in the settings, and if not, the solutions vary for each specific case.

If pressing and scrolling up and down does not work

A mouse that does not respond to clicks or scroll the wheel must be disassembled to understand the cause of the failure. Procedure:

Remove the protective pads at the bottom of the mouse and unscrew the bolts.
Disconnect bottom panel. You will see a board, and below it is a scroll mechanism.
Lift the board after unscrewing the bolts.
Take out the wheel and pay attention to the axle - most likely, it is broken off on one side.

If you find a broken axle, try to fix it using a paper clip:

Unbend the paper clip, bend the wire in half and twist it into a bundle.
Attach the part to the wheel, in the place where the axle was located, and cut it to size with pliers, adding 1-2 mm.
Heat the desired part of the wire red-hot on a gas stove or using a piezo lighter and apply it to the fracture site of the axle.
Once the material has melted, reassemble the wheel and check for scrolling and pressure.

Photo gallery: how to disassemble a mouse yourself

Step 1. Remove the base of the mouse Step 2. Remove the wheel Step 3. Replace the wheel axle Sometimes it is not the axle itself that breaks, but the tabs that hold it in place

If the mouse works and the wheel spins evenly without hitting anything, reassemble the case and check the functionality.

Sometimes the axle does not break off, but falls out. If you find a pin that has fallen out, replace it with a larger diameter axle.

Pages won't scroll

Problems with the mouse caused by glitches in programs can be resolved independently. Hardware failures, including those related to the mouse wheel, should be fixed by yourself only in cases where you are technically savvy and are not afraid of losing the warranty on the gadget.

They do everything possible to simplify the interaction between the software and the user. Although currently the unspoken standard setter in this area, Microsoft, has relied on touchscreen technologies, as can be seen from the new version of the system, it is quite difficult to work with programs in Windows without a mouse. If the mouse wheel does not work, then many users begin to panic. Being electronic device, the mouse may indeed fail, but before going to the store for a replacement, it would be a good idea to try to more thoroughly check its performance.

Since its inception, the mouse-type manipulator has undergone a number of changes, affecting, first of all, the principle of reading movement data: a heavy ball covered with a layer of rubber and rollers, constantly clogged with debris, have been replaced optical system. But the wheel and buttons have undergone less dramatic changes: there are holes located on the inside of the disk at a certain distance from each other. On one side of the disk there is a light-recording sensor, and on the other there is an infrared diode, a classic optocoupler pair. When the user rotates the mouse wheel, the light from the diode is periodically interrupted. This system allows electronic circuits count the impulses and determine the direction of rotation and speed.

If the mouse wheel does not work, this, as indicated, is not a reason for an exchange. First you need to check which programs are experiencing problems and try to replace them. Sometimes the problem is incorrect settings programs.

The next step is to make adjustments to Windows settings. Click the “Start” button, open the “Control Panel” and go to the “Mouse” tab. Here you can make changes to the operation of the wheel.

If everything is so simple, then why are the forums full of questions like “the mouse wheel doesn’t work”? The answer is simple: much more often the problem lies in the hardware. Sometimes the mouse wheel does not work due to a malfunction of the optocoupler pair. Luckily, there are some repairs you can do yourself at home.

From the computer, take a screwdriver from the watch kit and unscrew the two screws (usually) on the underside of the mouse. The screws may be hidden under stickers, so carefully probe the hidden surface. Then carefully open the case.

The optocoupler pair is easy to find - it is next to the wheel. Using a piece of dry cotton wool, remove all dirt from the window-holes on the wheel rim, and also carefully wipe the LED and sensor. Often you can see entire strands of hair blocking the light. In rare cases, it is necessary to align the level of the diode and sensor (if they are bent, this is immediately noticeable).

Sometimes the situation when the mouse wheel does not work is due to its rubber coating. Over time, the rubber becomes a little larger in diameter and does not fit too tightly onto the plastic base of the wheel. When trying to rotate the wheel, the user actually rotates only the rubber ring, while the internal mechanism itself remains at rest. What’s interesting is that it’s not always possible to determine such a malfunction without disassembling the case. Owners of A4Tech products who are looking for an answer to the question of why the wheel does not work are familiar with it. The solution is quite simple: the seat of the base disk and inner side The rubber ring is thoroughly wiped off from grease and dust using cotton wool and alcohol. Then the ring is fixed in the simplest and most effective way- superglue. Two or three points around the perimeter are enough.

If this doesn’t help, then, alas, you’re on your way to a workshop or store to get a new mouse. With any decision, you must remember that you should not ignore installing the driver on the device.

If your wheel doesn't work Windows mice 7 or in the browser, we have prepared detailed instructions to solve this problem. The tips below will help you troubleshoot and also resolve the problem of your mouse wheel not working.

What to do if the mouse wheel does not work?

If your mouse wheel is not working on Windows 7 or any other version of the operating system from Microsoft, then you should check your mouse settings. You can do it like this:

1. Click Start and go to Control Panel.

2. Select Small Icons view mode in the top right corner.

3. Find the icon called "Mouse". Double click on it to open the mouse settings.

4. Select the Wheel tab.

5. Here, adjust the number of lines for mouse scrolling.

6. In the “Hardware” tab, you can select the mouse you use by default.

7. Click "Apply" and "OK".

Check if the mouse wheel issue has been resolved.

Install software

If you are using a non-Microsoft mouse, you can try setting it up using software from your mouse manufacturer. For example, computer Logitech mice often come with their own software that provides advanced mouse settings. Similar programs usually displayed in the system tray panel tasks (in the lower right corner, where time, sound, available networks are).

Reinstall drivers

If you still don't have the mouse wheel working in your browser, we suggest installing latest drivers on the mouse. You can download them from the official website of your mouse manufacturer, or follow these steps:

1. Click right click mouse to “Start” and select “Device Manager”.

2. Expand the “Mice and other pointing devices” section.

3. Right-click on the name of your mouse, then select “Delete”.

4. After removing the device, restart your computer. operating system Windows will automatically install the latest drivers for your mouse.

Problems with the operating system

Also, the mouse wheel may not work on Windows 7 or in the browser due to damage system files Windows. This problem can occur with any device connected to the computer, not just a mouse. To fix it, you need to restore the system to the point when there was no problem with the mouse.

Hardware problems

If after following the above steps your mouse wheel still does not work, it may be faulty. In this case, there is no other choice but to buy new mouse. But first, we recommend connecting another mouse to see if its wheel works. If yes, then your mouse is most likely faulty.

Now you know what to do if the mouse wheel does not work in the browser, Windows 7 or another OS version.

A touchpad is a laptop touch panel that allows you to control the cursor on the screen without using a mouse. Usually it has two buttons, like a mouse, and on the right side there is an area where you can scroll the page on the screen.

The touchpad can be turned on and off as needed. For this there is either special button on the body, or a key combination. You can usually scroll a page in the following ways:

Swipe one finger to the right side (there may even be a stripe drawn there).
Swipe vertically to vertical scroll, in horizontal - to move along the width of the page.
Another option for two-finger scrolling is to hold one still and move the other up or down.

There could be several reasons why the touchpad is not scrolling the page:

driver problems;
turning off the device;
equipment malfunction.

To fix problems, first run correct setting touchpad.

Setting up a laptop touchpad

If the touchpad does not scroll the page, the scrolling functionality may not be configured. First of all, make sure that it is turned on at all. Because when you reinstall or update any program or system, it may be turned off by the program itself. The same thing sometimes happens when connecting a mouse to a laptop.

To configure, do the following:

The Overview tab offers brief instructions on using the properties window.

The next item offers advanced settings for scrolling on the touchpad. Let's look at the example of a device from Synaptics. There are two sections: one-finger and two-finger scrolling. In the first case, this is movement along the edge of the panel. In the second case, this is a simultaneous movement of two fingers anywhere on the panel. In the first section, check the box for the types of scrolling you want to use:

Enable vertical scrolling - the touchpad will scroll when moving vertically along its right edge.
Enable feature horizontal scroll- when moving along the bottom edge.
Chiral Scrolling - continuous movement in a smooth circular motion. The faster you move, the faster it scrolls. Designed for vertical winding right part, for horizontal bottom. To scroll, you need to move in the desired direction and start making circular movements.
Moving the border - the ability to continue scrolling after the finger has reached the edge.
The “Inertia” function is convenient for viewing voluminous documents. Allows you to continue scrolling when your finger is removed in a given direction. To stop, you need to touch the panel again.

In the same section you can configure areas on the touchpad. If the zones allocated by the system at the edges seem too small to you or, conversely, wide, you can adjust the sizes yourself at this point.

To scroll with two fingers, check the appropriate boxes in the section for the horizontal and vertical functions. At this point you can enable boundary movement and inertia. To scroll the page with two fingers, do the following:

Place both fingers on the panel, but don't place them too close or too far apart.
Swipe in a straight line without interruption in the desired direction.
To stop scrolling, raise your hand.

In addition, Synaptics offers to practice using all the features using the “Training” button, where you will be asked to navigate a special labyrinth on the screen.

In the properties window you can configure many more parameters that affect operation:

Scaling - similar to the function on tablets, you can adjust the speed and sensitivity or even turn it off.
Rotation - turning objects using gestures.
Specifying parameters - sensitivity, sliding, movement speed, pressure, movement optimization, boundary binding.
Buttons - assign actions to the right and left buttons.
Additional functions - related to ease of use, additional settings light touch, quick access and others.

If easy setup device did not help, you need to check the drivers.

Updating and reinstalling the driver

Sometimes the touchpad stops working after software or system updates; in other words, the driver crashes. Do the following:

If the computer displays a message that the drivers do not need to be updated and page scrolling does not work, follow these steps:

Download from the official website of the laptop manufacturer latest versions drivers for .
Save and run the installer.
Follow the instructions, after the process is completed, restart your computer.

If after this the touchpad still does not scroll pages, update the drivers manually:

If the previous instructions did not help, the problem may be in the hardware itself and you should take the laptop to a service center. Usage touchpad allows you to speed up work on your laptop and fully use programs without the need to connect a mouse. Developers often provide special software along with drivers to configure and improve the comfort of working with the device.

User question

Hello. Please tell me what to do with a non-working mouse wheel. We reinstalled windows and now the mouse partially does not work: the arrow runs across the screen, the left and right buttons work, but scrolling through the wheel does not work (you have to drag it with the pointer, which is inconvenient). We tried to connect another mouse to our computer - the same story (our mouse works on another PC) ...

What should I do in this case, why does the mouse not work at all?

PS: went to the mouse settings in the panel windows control- but there is no “Wheel” section at all, in which you can set how many lines to scroll the page (although there used to be one!).

Hello!

In the article I will consider the user’s question and other reasons for this behavior of mice...

By the way, if your mouse doesn’t work at all, I recommend reading these instructions: https://ocomp.info/ne-rabotaet-myish-chto-delat.html

Reasons why the wheel does not work

(the mouse twitches and slows down)

1) Drivers were not installed (or failed)

Perhaps checking the drivers is the first thing you should start with (especially if your problem matches the description of the issue, see above). To do this, open Device Manager.

Reference! To open the device manager: press the Win+R key combination and enter the command devmgmt.msc, click OK. An example is shown in the screenshot below.

The screenshot below shows the "picture" that usually happens after reinstalling windows(by the way, in newer Windows operating systems, drivers are installed automatically on many devices). Please note that all devices for which no drivers were found will be located in the “Other Devices” tab, and a yellow exclamation mark will appear next to each one.

There are no drivers for a dozen devices... Device Manager in Windows 7

Next, I recommend opening the “Mice and other pointing devices” tab. It should indicate your mouse; as a rule, it is an HID-compatible mouse. If your tab is empty, or there is only an “ELAN...” device (touchpad, relevant for laptops) in it, then you simply do not have a driver: either for a mouse (this often happens with gaming mice), or to the USB port controller.

Mice and other devices

How to update drivers:

You can install the drivers that came with your computer (usually, they were either downloaded by the seller to your HDD, or recorded on a separate CD\DVD);
Use special utilities to auto-search and update drivers. I have one big article dedicated to this on my blog: https://ocomp.info/update-drivers.html
Find drivers by VID and PID (special identifiers by which you can find the manufacturer of your equipment, its make, model, etc.) in a search engine, for example, Google. This is a universal method, I will discuss it below. The only negative is that there must be access to the Internet (and without drivers for the network card, it may not exist...).

And so, in the device manager you see some device for which there is no driver. Right-click on it and open its properties.

In the properties, open the "Details" tab, select the "Hardware ID" option and copy the first line, which will contain the values VID, PID, REX, SID (etc.).

Copy the line with VID and PID

Next, paste the string into a search engine (for example, Google) and start searching. In my case, for example, dozens of sites were immediately found (and in first place was the laptop manufacturer’s site), where the drivers were downloaded.

Intel USB 3.0 - Driver

After installing them and rebooting the laptop, the mouse was detected and began to work as expected (including the wheel ☺) ...

2) Is the USB port working or is it disabled?

The second thing to pay attention to is whether the USB port works at all. However, in this case, your mouse will not work at all! That is, even the mouse pointer will not move.

By the way, it would also be a good idea to connect the mouse to another computer (laptop) to see if it works on it.

Such simple rearrangements very quickly help determine the culprit...

3) Damage to the mouse (breakage). Physical deterioration

The best diagnosis in this case is to try connecting another mouse to your PC (or this mouse to another PC) and see how it behaves.

In general, with physical wear and tear - best advice: buy a new mouse (so that it doesn’t cost much). All these repairs, soldering, etc. for an unprepared user - 99% end in wasted time...

4) Incorrect settings in the mouse settings in windows

And the last thing I wanted to focus on: the mouse parameters that are set in the windows control panel. To check your settings: Open the "Hardware and Sound" section in Control Panel, then click the "Mouse" link in the "Devices and Printers" subsection (see screenshot below).

Hardware and Sound: Mouse

Next, open the “Wheel” section and adjust the number of scrolled lines when the wheel moves (this is set for vertical and horizontal displacement separately). For each mouse, the parameter is individual (and it also depends on the user - one is comfortable with turning half the page at once, another needs 1 line...).

Vertical and horizontal scrolling

It would also be a good idea to go to the “Pointer Options” tab and adjust the speed of the pointer. I recommend checking the box next to “Enable increased pointer accuracy.” Thanks to this, your mouse will not twitch as if dumbfounded when you aim at some insignificant detail when you move the pointer slightly.

Pointer Options

How to do without a mouse wheel:

The keyboard has special keys: PgUp and PgDn. Using them you can quickly scroll the page, convenient even if you have a mouse;
"Space" key - if you press the key, the page will scroll down. To scroll up, press Shift+Space;
You can also use your mouse pointer to drag the slider up or down (not very convenient, but it also works).

This is where I end this article. All the best!

For additions - a separate merci...

ocomp.info

Is your mouse wheel glitchy?

Sometimes the mouse wheel glitches: this manifests itself in different ways: sometimes scrolling does not work (the page simply does not scroll), it slips or the scale does not change. What can you do?

If your mouse wheel is glitching, I offer a couple of solutions.

First, if the mouse is fancy or has a lot of buttons, make sure that correct drivers for your OS.

Secondly, the mouse program must also be running. (i.e. be near the clock in the lower right corner of the screen)

Thirdly, if the wheel is buggy in a certain browser/program: a) try running it as an administrator.

b) if it’s Firefox (for Opera and others like it, there should be something similar)

In short, go to Settings, select “additional”, click on “general” and check the box next to “use” smooth scrolling”

Fourth, dig into your mouse settings. Go to Start->Control Panel->Mouse. What can you do here (I’m writing this article from under XP, I believe it’s about the same on Windows 7), see the screenshot below.

Lastly, if none of the above helps, post the name of the mouse here, I’ll try to help)

aswin.ru

How to set up the mouse wheel in windows

Sometimes scrolling pages with the mouse wheel fails. The mouse seems to be normal, but for some reason the pages suddenly began to turn very slowly. And with this problem there are very great inconveniences when working on a computer:

1. It becomes inconvenient to flip through photos.

2. Flip through music music player.

3. And over time, such inconveniences due to such a malfunction become many.

But some people are used to working without a wheel. After all, really, why do it, if you can take and use a moving “stick”, it’s faster with it. But you shouldn’t throw away the wheel just because of the speed of action. Even if you can scroll through photos with music using the keyboard, it’s better not to forget about the scroll wheel. It’s all the same and will always be more convenient, and in the first case it’s by searching for some folder, for example, you have a very a large number of folders, but you need to find one, and with a wheel in this moment it will be more convenient here, because scrolling through it slowly you will not miss anything and will find your favorite folder without any problems. Well, the wheel is also important for those who like to play modern games, there it has very great importance.

So how to solve this problem? How to return previous regime work? If you are sure that the problem is not with the mouse, but with a configuration failure, then you can take this action:

Click "Control Panel/Mouse/Wheel" and increase the number in "Number of Rows"

If nothing changes even with an increase in the number, it means that something has happened to your mouse wheel and in this case only replacing it will help, and your best bet would be to buy a new mouse. After new purchase you will be absolutely sure of its serviceability.

Hope dies last or the computer mouse will live!

It happens that the mouse wheel does not work at all. First of all, look further: My Computer - Properties - Hardware - Device Manager, then select Mice and other pointing devices. If there is a question mark there, then try installing the driver for the corresponding model of your mouse (after successful installation of the driver, you can configure it for any operation performed).

If the mouse wheel still does not scroll, then disassemble it with your own hands and clean it (with a brush). And if this doesn’t help, then really buy yourself a mouse (or you can make a mouse yourself, it’s called modding), maybe you’ll even find one that fits your palm more comfortably, and besides, they’re not expensive. At the moment I have no wired mouse and which is very convenient and comfortable. You can control your computer without a mouse at all, but this will be described in another article.

I offer to download as a gift free book: causes of freezes on PC, data recovery, computer network through electrical wiring and many others interesting tricks.

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mycompplus.ru

Mouse scrolling doesn't work

In the Windows 10 Start menu, if you select the All Apps section, you can access all installed programs, including standard ones. By scrolling the mouse wheel, the user can select the desired software and launch it. However, after another small windows updates 10 users began to complain about the “non-working” mouse wheel. In fact, it is physically intact. However, with the system update, changes were made that affected the functionality of the mouse scroll wheel. This problem can be fixed by editing the settings.

How to fix a mouse wheel

The key causes of problems with the wheel are malfunctioning software or mechanical damage to the mouse. If you detect a failure, first connect the accessory to another computer and check its functionality. If scrolling works, the reason is in the settings, and if not, the solutions vary for each specific case.

If pressing and scrolling up and down does not work

A mouse that does not respond to clicks or scroll the wheel must be disassembled to understand the cause of the failure. Procedure:

Remove the protective pads at the bottom of the mouse and unscrew the bolts.
Detach the bottom panel. You will see a board, and below it is a scroll mechanism.
Lift the board after unscrewing the bolts.
Take out the wheel and pay attention to the axle - most likely, it is broken off on one side.

If you find a broken axle, try to fix it using a paper clip:

Unbend the paper clip, bend the wire in half and twist it into a bundle.
Attach the part to the wheel, in the place where the axle was located, and cut it to size with pliers, adding 1-2 mm.
Heat the desired part of the wire red-hot on a gas stove or using a piezo lighter and apply it to the fracture site of the axle.
Once the material has melted, reassemble the wheel and check for scrolling and pressure.

Photo gallery: how to disassemble a mouse yourself

Step 1. Remove the base of the mouse Step 2. Remove the wheel Step 3. Replace the wheel axle Sometimes it is not the axle itself that breaks, but the tabs that hold it in place

If the mouse works and the wheel spins evenly without hitting anything, reassemble the case and check the functionality.

Sometimes the axle does not break off, but falls out. If you find a pin that has fallen out, replace it with a larger diameter axle.

Pages won't scroll

Check your software settings if the mouse does not scroll the page. For this:

Open "Start - Control Panel". Select "Hardware and Sound - Devices and Printers - Mouse".
Open the Wheel tab and check the scroll values.
Increase the values if necessary and click OK.

There should not be zero values in the settings

Check the operation of the mouse - if the method does not help, reinstall the driver. Sequencing:

Open Device Manager.
Find Mice and Pointing Devices.
Select the mouse you are using and double-click on its name.
Open Driver and click Update.

Select the problematic mouse from the list

If the update does not bring results, follow the same path and click “Uninstall”, and then reinstall the driver.

If the pages “jump”

In a situation where the wheel works, but when scrolling quickly the page turns jerkily and “jumps” up and down, the touch sensor. To fix it:

Disassemble the mouse using the instructions above.
Remove the protective cover from the scroll mechanism.
The sensor is pressed to the wheel by four metal petals - carefully bend them one by one.
Bend the protective part of the wheel, remove the clamping mechanism and wipe it and the inside of the device with a cotton swab dipped in alcohol.
Place the clamping piece on the table and press on the middle with a screwdriver so that a dent remains. She will guarantee correct operation details as you scroll.
Place the mechanism in place, bend the protection and press the petals back tightly.
Assemble the wheel, replace the board and the lower part of the case. Secure the parts with bolts.

The indentation in the middle ensures clear scrolling

Check the functionality of the mouse. If scrolling does not work, contact service or replace the mouse.

Video: Pages twitch when scrolling

The wheel does not spin and rattles

When the wheel does not scroll at all, or something rattles inside the mouse, look for a hardware failure. First of all, lubricate the mechanism. To do this, disassemble the accessory as described above and clean the sensor with alcohol. Prepare liquid silicone grease- for example, WD-40. Drop it inside, assemble the wheel and spin it two or three times. Check the operation - if lubrication does not help, replace the pressure petals. For this:

Disassemble the mouse and remove the wheel.
Break off the petals holding the protection.
From copper wire make 4 brackets of the appropriate size.
Solder the brackets in place of the petals and assemble the mouse.

By disassembling the mouse yourself, you automatically lose your right to warranty service.

Iron brackets are soldered to the sensor

Pressing the wheel doesn't work

If the mouse wheel scrolls pages, but the system does not respond to clicks, listen for clicks when clicked. If yes, check the program settings:

Download the hotkey remapping app Antsoft Key Manager or Oscar.
Find out what function is assigned to the wheel click.

If the click function does not work only in the browser or game, you can not download additional applications- check the information in the program settings.

If the click is not heard, the problem is a hardware failure. Disassemble and repair the mouse or replace it with a new one.