Messages are not coming to my Android phone. What to do if SMS do not arrive on Android. Spam is enabled or application data needs to be cleared

Although in Lately appeared a large number of various instant messengers, complete refusal of SMS messages is not yet possible. And they are quite popular. However, SMS messages do not always reach the subscriber. What this might be connected with and what to do in this case is in our article.

Changing a non-working SIM card

Or rather, the card itself may be working, but not completely. The fact is that at a certain point in time, a SIM card, especially if you have been using it for a long time, may fail.

But the point is that you can make incoming and outgoing calls, but SMS messages no longer arrive. In this case, it is recommended to change the SIM card to a new one. Fortunately, it's free, and the process takes a few minutes. The main thing is to go to the nearest office of the telecom operator, not forgetting to take your passport with you - for identification.

Checking your phone settings

In the settings of your device, you must make sure that the specified data is correct. So, it is very important to find out the SMS center number for your operator. If it is different on your phone from what the operator tells you or from what you saw on the operator’s website, it must be replaced with the current one. Moreover, even if the number is correct, it is still recommended to delete it and write it down again.

The SMS center number can be found either from your telecom operator by calling the hotline, or on the company’s official website.

Clearing the device memory

It's no secret that in push-button phones, as a rule, there is a limit on the number of SMS messages, not necessarily incoming, but even outgoing. If the memory is completely full, then incoming SMS message you won't see.

What to do? Of course, you need to clear your memory by deleting unnecessary messages. After this there should be no problems with message delivery.

Removing third-party applications

Often the problem is related to installation additional applications. You've probably heard about the applications that are needed to receive/send SMS messages? In some cases, when installed, they may conflict with the software built into the smartphone, and then messages do not arrive.

What should I do? Removing such an application should help.

What’s interesting: if you don’t have such an application installed, but you don’t receive SMS, then installing a third-party application for SMS messages can solve the problem. Install one of popular applications and see if the messages start coming.

Removing the virus

IN modern smartphones Viruses have been around for a long time. Often they don’t reveal themselves in any way, so you won’t immediately understand that the problem is in a malicious file. Install an antivirus, update the databases and scan the system for malicious files.

We look at the black list

Almost all smartphones support the function. In this case, not only calls, but also SMS messages will not be received from it. You need to go to the blacklist on your phone and make sure that the number is not included in it. If you see him there, .

Reboot the device

If the problem is hidden in a software failure, then a simple one can help. Reboot and look at the result.

Resetting the settings

If all else fails, then as a last resort you can try resetting the settings (the so-called). This function allows you to return the device to initial settings, but all data will be deleted. Therefore, before resetting the settings, you need to save all the necessary information.

You can ask your questions about the article using comments.

Despite the abundance of various applications, for example, instant messengers, designed to replace the usual SMS, standard text messages remain the most popular and main way of communication. However, there are often cases when SMS does not work properly on the device. Knowing why SMS messages are not received on the phone, the user will be able to identify and fix the problem on his own.

Reasons for incorrect operation

SMS seems to be one of the most popular methods of communication, due to its ease of use, as well as a number of other advantages. However, they are often used for correct functioning various services- online banking, notifications and mailings.

A situation often arises when the user has performed some action that requires confirmation, but no SMS messages are received on the phone. What to do in such a situation? To begin with, you need to study the most probable reasons Not correct operation to determine the algorithm for further actions.

If the user stops receiving SMS messages, this may be due to the following reasons:

• the SIM card is inoperative and must be replaced;
• the device is not configured correctly, which causes problems with receiving messages;
• on the phone is not enough free space to receive new SMS;
• the presence of viruses, malware and unwanted programs in the system;
• the sender's number is on the user's black list;
• operator problems;
• blocking the number.

Depending on the specific cause, the algorithm of actions to resolve the problem will differ. To be sure to fix the problem, you will need to try each method in turn, especially if the exact cause of the problem is unknown.

Often SMS messages do not arrive due to a malfunction of the SIM card itself

SIM card malfunction, problems and blocking

If the user is sure that his gadget is working properly, but the number does not receive a message, this may be caused by problems on the part of the operator.

As a rule, the most common option is physical wear and tear of the SIM card.

IN such a case the consumer will need to visit the nearest office of their cellular operator to replace the element. During the visit, you must present a passport of a citizen of the Russian Federation, which will confirm the identity of the subscriber. The replacement procedure is free of charge, which makes the service accessible to a wide range of users.

When figuring out what to do if SMS messages do not arrive, you need to remember that the reason may be network overload, due to which the operator cannot normal mode provide subscribers with communication services. A similar situation is observed with significant overloads, which is especially common in large populated areas

on holidays, such as New Year.

This problem, as a rule, does not require special manipulations to resolve, since when the load decreases, the operation of the mobile operator will resume as before. Besides, the inability to receive SMS may be caused by financial blocking accounts. This measure is applied when negative balance . Check if it is called incorrect work

smartphone is locked, you can request the balance using the command corresponding to the mobile operator you are using.

The blocking will be automatically lifted if the user tops up the account balance with the required amount.

If your phone for some reason stops receiving SMS messages, this may be due to the lack of free memory space required to store them. The user has two options to choose from: purchasing a larger SD card (provided the phone supports its use) or clearing the memory using built-in and third-party tools.

The most obvious solution seems to be to remove unused applications, which occupy extra space in mind. In addition, you will need to clear old messages, which also take up space and may cause SMS messages to be received incorrectly.

If desired, you can use third party applications, like CCleaner or Clean Master, that allow:

• clear memory of remnants of deleted applications;
• remove obsolete and unused files;
• clear application cache.

In addition, you can use programs designed to replace the standard SMS functionality. In some cases, when they are installed, the smartphone begins to work normally and receive messages as usual. If similar program already installed, you can try to remove it if you suspect that it conflicts with the device's firmware.

Problems with your smartphone, in which the device does not receive SMS, may be caused by incorrect settings.

Incorrect phone settings may be the reason why SMS messages do not arrive

First of all, you should check in the “Settings” section whether the SMS center number matches the operator’s details. If there are differences, you will need to replace the number with the current one, which will allow you to receive messages.

You can find out the SMS center number by calling the number hotline mobile operator whose services the subscriber uses. In addition, the necessary information can be found on the official website of the service provider.

Presence of malware

The popularity of smartphones has led to many attackers using malware to steal funds, passwords and confidential user data, switched from computer to mobile platforms. This has led to a serious increase in the number of viruses that can be found on user devices.

Special anti-virus programs help protect against them and detect them in case of infection. They have a built-in scanning engine that you should run to check your system for malicious content. To improve scanning efficiency, it is recommended to perform it various programs one by one, which will allow you to identify even a hidden threat.

It must be remembered that for the antivirus to work correctly, the user will need access to the network to update the signature databases to the current state.

If the number is blacklisted

Often, a subscriber can blacklist the SMS sender, which will make receiving messages impossible. In order to fix similar situation, you need to remove the sender's number from such a list. The algorithm of actions will differ depending on the phone model used and involves performing the following manipulations:

1. Go to the "Contacts" section.
2. Find the number from which you are not receiving SMS.
3. Go to the contact page by clicking on it.
4. Click on the menu sign, and then uncheck the “direct blocking” option.

After this, the contact will no longer be blocked and the user will be able to receive messages from him. It should be remembered that such a solution will only be relevant if the user does not receive messages from one subscriber, and there are no problems with other SMS messages.

Resetting settings is a radical way to get rid of this problem if you don’t receive SMS

Alternative method

When figuring out why SMS messages are not received on the SIM card and how to fix the problem, the user can resort to radical measures, but effective solution- reset the device settings. Please note that as a result of the operation, the gadget will return to its original state, and all user data will be deleted.

To perform a reset you will need:

1. Go to the "Settings" section.
2. Select "Backup and reset".
3. Click on the “Reset settings” button.
4. Confirm the operation and begin its execution.

After a short wait, the device will restore its factory settings, and problems, if they were caused incorrect installation some parameters will be completely eliminated.

SMS – short text messages that allow a person to send to other subscribers important information at a low cost. Recently, people have switched to instant messengers, but the relevance of such messages does not decrease. Some users periodically encounter a problem when SMS messages do not arrive on MTS. To resolve this, it is recommended to contact technical support.

It’s hard to say unequivocally why MTS SMS messages don’t arrive on your phone. A problem can be caused by many reasons. If you find yourself in a similar situation, it is recommended to call technical support and speak with a consultant. He will talk about possible reasons similar problem. Most often, users encounter problems:

• Network reboot. SMS may not arrive on the subscriber’s phone if a restart is performed at this point in time mobile communications. This is usually carried out during holidays or public events, when many users simultaneously try to use the connection. The only way out of this situation is to wait for events to change. The connection will be restored when the settings are established.
• Software glitch. From time to time, telecom operators experience spontaneous change settings, which affects the performance of communication for some users. This may happen due to bad weather or technical problems. There is nothing you can do - you can only wait for the operator to resume service.
• Accident at a technical station. Problems at the station may disrupt the normal reception and sending of messages. If this happens, you should receive a notification on your phone with an apology and an approximate time frame for restoring service.
• Innovations. During testing of new services at the substation, the performance of other systems may be disrupted, which is why messages may not be sent or received.
• Viral infection. If your mobile device has accumulated malware, some functions will not work. To solve this you need to reinstall software and additionally install an antivirus.
• Blocking. If you for a long time did not deposit funds into the balance, the operator could disable some of the functionality. This is a common problem that can be solved in one click. All you need to do is top up your balance and after a while the operator will resume providing the service.
• Problems with the phone. If you are sure that there is money on your balance and the connection is working normally, but SMS still do not arrive, try inserting the SIM card into another device. If everything works there, it’s worth sending the phone for repair.

MTS SMS are not sent or received

If you are not receiving text messages while traveling in Russia, first check your balance personal account. This can be done by calling the call center or dialing short request*100# . If the amount is zero or negative, top up your account. After this, the service will resume.

Often SMS messages do not arrive due to the phone memory being full. You can purchase a memory card or clear unnecessary files. Make sure that you have not blacklisted the subscriber - if he is there, then no messages can come from him. Don’t know what to do if you don’t receive MTS SMS on your phone? Contact technical support specialists for assistance. Additionally, you should check your phone settings. They should be:

1. Phone number for sending – +79168999100.
2. Opposite GMS there should be a bird.
3. Message type – standard text.
4. Delivery period is maximum.

Usually, after setting all the settings, SMS starts working. Don't forget to reboot mobile device for the changes to start working. If such an algorithm does not change anything, you should contact technical support operator. Experienced specialists will help you understand the situation. In some cases, an automatic restriction is placed on the SIM card, which can only be removed by the operator.

MTS SMS messages do not arrive on my phone - how to fix it?

If you are not sending or receiving SMS on MTS, the problem is in the settings. From time to time they may go astray, which is why the device does not connect to the right servers. To solve the problem, use the following methods:

• Contact technical support.
• Change the settings yourself through your personal account.
• Visit any cell phone store.

After changing the settings, you must restart your mobile device. After such manipulation they will begin to act. You can send messages without restrictions.

The Android operating system pleases its users big amount useful applications, fast internet and the opportunity to always be aware of the latest events.

But sometimes even this one modern system a failure occurs, and the phone for some time ceases to cope with its basic functions - receiving and sending SMS messages. Most often, HTC and Samsung brands are guilty of this. At the bottom of the page, in the comments, you can find different variants solutions to problems from users.

What to do if you stop receiving SMS messages on Android?

The most important thing is not to panic and not to scold operating system what is the light on? Remember - all problems can be solved. Depending on the severity of the problem, there are several solutions:

1. Reboot your phone (turn it off for a few minutes, then turn it on again). Perhaps he simply had an “overload” from prolonged active use. If this is the only problem, after turning it on it will start working at full capacity.
2. Make sure that the problem is with the phone and not mobile operator. Sometimes there are network failures and SMS messages all subscribers of the cellular operator cease to receive. Call the support service and find out if there are any this moment some kind of work. Perhaps the problems will be fixed soon.
3. Check the message archive on your smartphone. If Samsung's incoming SMS have accumulated too many and are full, it simply has nowhere to save the next one. incoming message, and he stops taking them. Delete unnecessary messages and make room for new ones.

If all the previous troubleshooting methods did not help, then the problem is more complex and you need to move on to decisive methods.

Before doing this, save all your contacts, phone numbers and other important information that is available on your gadget. Otherwise, all data will be lost, maybe even irretrievably.

• Reset your phone to factory settings, in other words “ ” it. As a result, your device will become “clean”, the same as it was immediately after purchase. And if there were problems with the operating system before, after this radical measure they will disappear.

In the event that even after resetting the settings, SMS still does not arrive on the Android phone, do it yourself this problem not solved. There is only one way out - to reflash the device, that is, install the operating system again. This should occupy knowledgeable person, so it’s better to give your smartphone to a service center.

It happens that Samsung does not receive SMS from short service numbers - from an operator or a bank. What is the reason?

If SMS from Sberbank does not arrive on Android

Most often, the problem here is precisely the bank’s notification distribution system. SMS about receipt or withdrawal of funds from bank card may arrive a few days later. There is a solution:

• Check if the Mobile Banking service is activated
• Contact Sberbank technical support

💡 If Android does not send SMS and you do not receive notifications about a new message, then using your smartphone becomes inconvenient. You should look for the cause of the failure in the operation of the SIM card, the phone itself and its firmware. First things first.

This article is suitable for all brands that produce phones on Android 9/8/7/6: Samsung, HTC, Lenovo, LG, Sony, ZTE, Huawei, Meizu, Fly, Alcatel, Xiaomi, Nokia and others. We are not responsible for your actions.

Problems receiving SMS on Android

The first tip when any problems occur is to reboot the device. If, after restarting Android, messages still do not arrive, check the SMS center settings.

1. Open the Messages app on Android.
2. Click on the button in the form of three dots to bring up the menu. Select "Settings".
3. In the “SIM card settings”, “Advanced” or “SMS” (the name depends on the phone manufacturer) section, look at the number service center for SMS. Each operator has its own, you need to find out which number yours provides.

In the SMS settings, you can also enable if messages arrive without sound, or select another service.

There is an option that . It all depends on the settings of your SMS message filter.

A third-party service for receiving/sending SMS can be downloaded from Play Market. Sometimes third party services on the contrary, they cause problems. If you installed an application for working with SMS, uninstall it and try using the built-in service.

Also, check the status and update the SMSC. To perform this operation, the phone must be rooted and you need to:

1. Open your dialer app.
2. Dial *#*#4636#*#*.
3. In the testing menu, go to the “Phone Information” section.
4. Find "SMSC" and click "Update".

If everything is in order with the settings, then pay attention to the state of the phone’s memory and the operation of the SIM card. If the memory is full, new messages may not be saved to your phone. To fix the problem, just remove the unnecessary dialogs. In addition, you should check the blacklist.

If on Android Pay If you do not receive a one-time SMS password, make sure that you are using the phone number you provided to the bank. Then try requesting your password again.
There are times when the SMS arrives an hour or more late. It no longer depends on you or your phone.

If messages do not come only from specific subscribers, then there is a high probability that they are simply blocked in the settings. Depending on the smartphone manufacturer, the names of the items may differ.

1. Open the Phone app.
2. Go to settings.
3. See which phones have been added to the “Blocking numbers” section.

If all else fails, call mobile operator. Perhaps the mistake is on their side, and they are now in the process of eliminating it. In some cases, it may be necessary to replace the SIM card while maintaining the old number, but this issue must be resolved at the provider’s office.

When you can't send SMS on Android

We will not consider reasons such as a lack of funds on the balance or an incorrectly dialed number - they can be dealt with without additional instructions.

If Android is not sending messages, the first thing you should do is restart your device and then check your SMS center settings. Make sure the number is correct, or try installing another SMS service - for example, Handcent Next SMS.

The message “Message not sent” appears

You can also try wiping data and clearing the cache of the built-in SMS/MMS service.

1. Open settings, go to the "Applications" section.
2. On the "All" tab, find the "SMS/MMS" application.
3. Click "Erase data" and then click "Clear cache".