How to delete registration in government services of the Russian Federation. What happens to the account and personal data of the user of the State Services portal when the account is deleted? If the account cannot be deleted in the standard way

The Gosuslugi portal is regularly improved, adding functionality and ease of use of the site. Thanks to simple interface and rich functionality, the resource is very popular. Surely a portal public services can be quite useful. However, there are also those who, after using the resource for some time, find it useless and think about how to delete it account in public services. Of course, you can delete if you wish.

On the one hand, we can advise you to simply forget about the account and not use it. However this is not the right approach and if you definitely do not plan to use the State Services portal anymore, your account should be deleted. This is especially true if you have already done so. By deleting your account, you will eliminate the possibility that your personal data will fall into the hands of fraudsters.

  • Important
  • To delete an account, you must have access to your personal account. If it is not possible to log into your profile, please contact support.

Deleting an account on the State Services portal

Before deleting your account in government services, think again about whether this is really necessary. You must understand that you will not be able to restore your account.. Of course, if necessary, you can create a new account with the same phone number and address Email, however, all personal data saved in your previous account will not be restored. In addition, if you repeatedly delete and restore your account, at a certain point you may simply be refused registration. If the issue with deleting your account has not already been resolved, then use the instructions below.

To delete your account in government services, follow these steps:

  1. Login to Personal Area portal "State Services";
  2. Go to the “Account Settings” tab;
  3. Click on the “Delete account” link;
  4. Enter your password and click "Delete".

After completing the above steps, a notification will appear on your screen indicating that your account has been successfully deleted and you will be automatically logged out. That's all, the account is permanently deleted. Also, a notification about profile deletion will be sent to your email, which was specified during registration.

As you noticed, account deletion is carried out directly from your personal account. Meanwhile, there are situations when the user does not have access to his account. You can easily if you have at your disposal the phone number that was specified during registration. If you do not have access to this phone number, then to delete your account, call the support service and explain the current situation. You can also personally contact the nearest service center and ask to delete your account in public services.

In conclusion, I would like to add that a user cannot have two or more confirmed accounts on the State Services portal at the same time. If you once registered on a government services website, indicated your personal data and SNILS, then you will not be able to confirm your new account. After verification, you will be informed that the specified SNILS number already in use in another account. This problem relevant for those who changed their number and precisely for this reason created a new account on the State Services portal. Of course, due to the lack of an old phone number, you will not be able to delete your account, which means you will not be able to confirm a new one. The only solution in in this case is to contact the nearest service center (MFC) or call the support service.

The government services portal gives its users a large number of opportunities to save your time and nerves when receiving a particular service. But there are always those who do not understand electronic services or do not like them at all. In the comments to our instructions we often read negative reviews. In this article we will look at how to delete your account on public services.

Deleting a government services account

Since you want to know how to delete your account, it means you already have. Enter your username and password on the site gosuslugi.ru. After this, on the right top corner you will see your last name and initials.

Click on it and in the menu that appears, select “personal account”


On the page that opens you will see your contact information, and under it there will be a button “Show all personal data”. Click on it.


All information about your account will open in a new tab. At the top of the page the “my data” tab is active, but we are interested in the second tab - “account settings”. Click on it.

Now we have reached the right place. In the left column, find the "Delete account" item and click on it. Better think again, as you will lose all the features of the site.


The system will ask for your password as confirmation of account deletion. Enter it and an email will be sent to your email notifying you that your account on the site has been deleted.

Restoring your account on public services

In the first part of the article, we looked at how to delete your account on the government services portal. Many users are under the influence negative emotions do this and then try to restore access to electronic services. But we want to disappoint you, since it is impossible to restore your account. You can only recover your password (if you forgot it). To do this, go to the login page for your personal account and find the line “recover password”. Click on it.

The State Services portal provides a lot of useful functions for citizens, entrepreneurs and foreign residents. To register on it, you must provide personal information, including telephone number and Insurance Number of the Individual Personal Account. This is your personal document certifying your registration in Pension Fund, containing information about the number and amount of insurance contributions that the employer transferred for you, and more.

Only registered citizens can use the services of the Gosuslugi.ru portal. In this case, you may need to cancel your account. Delete personal page on State Services you can at any time, at your request. But is it worth doing? In this article you will find out all the information you are interested in.

Firstly, the need for this page disappears if you have left for another state for further residence there.

Secondly, if you simply do not see anything useful for yourself from this portal or do not trust Internet resources.

Thirdly, if you want your personal information remained confidential. Login to the portal password protected, but this is not a hindrance to attackers. If on other resources you are unlikely to think about deleting your account. Then in State Services, in addition to login and email, other facts are used: telephone number, passport data and information about a personal account with the Pension Fund.

Although the site offers a lot of useful things, very often people have a question about how to abandon their personal page.

Procedure for deleting a page in a new version of the design

To delete SNILS on State Services, you need to:

  1. Login to your account.
  2. Log in to your “Personal Account”.
  3. "Personal information".
  4. "Show all personal information."
  5. "Account Settings".
  6. "Delete".
  7. Enter the password for your page.
  8. “Delete” – below the password field.

Now you have managed to unlink SNILS from the Gosuslugi.ru website.

The Public Services Portal has updated its appearance in 2016. But those who have been using it for a long time are already accustomed to the interface and did not switch to new option. If you belong to this group of users, remember that classic design all actions are similar, and after clicking on the “Delete” button you will be redirected to new design. Let's look at this process in a little more detail; follow the instructions:

  1. Go to your personal account.
  2. Click on “My data” – “General data”.
  3. “Go to editing” button.
  4. Forwarding to new version design.
  5. In the “Security” section, erase all information about you and delete it.

Important. It will not be possible to remove the SNILS number from the State Services website separately; it serves as an additional user identifier and refers to personal information about him.

What are the consequences of deletion and loss of access?

When you delete your account, the information from your profile will still remain in the database. When you decide to re-register, a problem will arise. The system will display a message stating that such data is already in use in another account. To resolve this situation, you need to write to technical support letter with the corresponding request.

Therefore, before deleting a page from the State Services portal, you should think several times. After all, if you want to use it quickly, you will not be able to quickly pass re-registration without contacting the Site Administration.

Restoring access to the Gosuslugi.ru portal

The same situation will arise if you have lost access to the page. This can happen if your phone or email access is lost. Repeated registration with the same SNILS as on another account is impossible.

Therefore, you will have to register a different page on current number phone, contact the site Administration to restore access to the first page, and then delete it as described above. After which you can use your data on the current resource page.

Important. With the old details, you will no longer be able to log into the Gosuslugi.ru website. Please re-register.

If you simply forgot your password, click the "Recover Password" button. The system will prompt you to restore access using the number mobile phone or insurance number of an individual personal account. As already mentioned, SNILS is an integral part of the account; it is very important for an account in State Services.

conclusions

The State Services website is a serious resource that stores important personal data of users, including the insurance number of an individual personal account and passport details. Do not lose your details (login and password) so that there are no problems restoring access.

In addition, be vigilant if you visit this resource on other people's computers and computers that are installed in in public places such as internet cafes and computer classes. This is important so that your personal information is not used by criminals.

Before deleting your SNILS number and account from the Gosulsug website, make sure that you no longer need the site’s services, again, so that there are no problems with re-registration. However, you shouldn’t keep your account if you don’t use it. The Internet does not provide sufficient confidentiality of information.

Don't create multiple pages! Still, you will not be able to use the same data on different accounts– this is monitored, and the system will not miss such a case if the information matches that in other profiles. Do not provide your login information anywhere other than the portal itself. This is very important to maintain access and confidentiality of your information.

When registering on all kinds of sites and forums on the Internet, people rarely think about the need to delete their profile when they stop using the resource. However, if we're talking about about the State Services portal, it is still worth devoting a few minutes of your time to this procedure. Despite the fact that the user’s personal account in State Services is protected by a strong password, if you no longer plan to use the portal, you should delete your page. So personal information, passport data and other important information will not be able to be used by attackers. How to delete an account in State Services will be discussed in this article.

Deleting a profile in State Services

The process of creating an account on the site does not take much time, which cannot be said about the procedure. Therefore, owners of a standard and verified account should think again whether it is worth erasing all data stored in the system. The functionality of the resource is expanding at a rapid pace, and the services that can be obtained with its help can be useful in different life situations every citizen. But if the user has firmly decided to leave the State Services, here we will tell you how to do this in a couple of clicks.

Important: what it should be and how to upload it on State Services.

It would be interesting to know what documents are required through the State Services portal.

First you need to go to the site, log in by entering your username and password. Then follow the instructions:

  • in the Personal Information section that opens, under the email address there is a button that, when clicked, opens full information about the profile owner (the Show all personal data button), you need to click on it;
  • will open new inset with personal data of the page owner;
  • Next you need to go to the Settings tab;
  • in the Security section, the Delete account button will become visible;
  • a warning will appear stating that if the page is deleted it will not be possible to restore it;
  • to confirm this action you must enter secret password and click on the Delete button.

If the user changes his mind, he must click Cancel or close the window. By clicking on Delete, he will no longer be able to log into his account on the State Services portal. If the page is successfully destroyed, a sign will appear as in the photo below.

A letter containing information about the destruction of all your data will be sent to the email address you specified when registering your profile. The letter will also indicate what needs to be done if the procedure was performed not by the owner of the page, but by an attacker who gained access to it. In this case, you need to contact the portal administration to restore your account and gain access to it.

For the old version of the site

The site was updated back in 2016, but many resource users preferred old interface and continue to use previous version portal. If the reader of this article is one of them, it will be useful for him to learn how to remove himself from the State Services in this case.

The instructions will be almost the same as those described above, since in order to delete a page in State Services, the user will be automatically redirected to the new version of the resource.

So, first you need to go to the website, and then go to your Personal Account. In the General Data tab, the blue Go to Edit button immediately catches your eye. After clicking on it, the profile owner is redirected to updated version resource, where in the Security tab you can erase all information about your account and remove access to it.

As you can see, everything is very simple. It is enough to know the login and password for the page to log into your Personal Account, and from there destroy your account.

Problems deleting an account

Your personal account on State Services is linked to your email and phone number. There may be situations when you use electronic or mobile number becomes impossible, for example, the phone was lost or stolen. Then, without having access to his page, the user can try to register again using the same documents (SNILS number, passport). But the system will not allow this, warning that this information is already used in another profile.

In this case, the question arises: how to erase data in a previous account that you cannot log into? In this case, you will have to contact support. It is necessary to describe the problem by providing necessary information about the account. Service specialists will help you restore access to the previous page, and then you will need to destroy it according to the instructions described above.

To avoid similar problems, you should not create several personal pages on the site. After registering once, you need to save your login and password to log in. Then you will be able to log into your Personal Account as soon as necessary, including if you need to remove yourself from the system.

Single portal of government municipal services ensures the relationship between individuals (legal entities) and city authorities. Provides access to the services provided in in electronic format.

When you stop using the Internet portal of Public Services due to departure or termination of activity, you must protect your data from intruders and delete your account.

This procedure simple and does not require much time. How to do this using different versions website and application on mobile device, described below.

In order to delete your account in State Services and protect yourself from data leakage, you must follow the following instructions:

  1. Go to the official website of the portal.
  2. Log in to your personal account by entering your personal login and password.
  3. On the user’s individual page, click on the “Personal information” link.
  4. In the new window, find the “Show all personal data” button and click on it. This manipulation allows you to view all the user’s personal data and set up a profile.
  5. Next, click on the “Account Settings” button. In the modernized version of the site it is located in the upper corner.
  6. In the window that opens, click on the “Security” link.
  7. The user is presented with data where it is possible to deactivate the personal account; under this line there is a “Delete” button that must be clicked.
  8. To confirm your actions, the system will ask you to enter your login and password.
  9. After entering your own data, you need to click on the “Delete” button, which is located at the bottom specified page.
  10. A pop-up window will notify you of the successful completion of the action, indicating that the account has been deleted.

Ways to register at the multifunctional center - is it better to call?

After deactivation personal account on State Services, a notification about the successful deletion of the account will be sent to the email address that was specified when registering the profile.

The letter will also contain information on what to do if the actions were carried out by another person or an attacker. IN

In the latter case, you will need to send a request to the support service to restore your profile.

Deleting an individual's account

To deactivate your account individual There are two ways, each of which depends on the type of account - verified or unverified.


In the second case, it is necessary to go through a procedure with identity confirmation. To do this, follow the step-by-step instructions:

  1. Log in to the official website and log in by entering your username and password.
  2. In the right corner of your personal account, click on the window with your last name and first name.
  3. After opening the menu, select “Show all user data”.
  4. In the dialog box, click on the “Account Settings” link.
  5. Click on “Security” and “Delete”.

What is ESIA State Services

If the user's account is inactive due to lack of data synchronization and is in drafts, the deactivation process is simple; for this you need to:

  • Login to state portal services.
  • In the “Account” window, click on the “Delete” button.
  • In the new dialog section, confirm your actions by checking the box in the request line.

Deleting an account on the old version of the site

If the user is still using the old version of the site, to delete an account in the State Services service, you must follow the following instructions:

  • Log in to the portal gosuslugi.ru.
  • Enter personal data to authorize on the site.
  • On the desktop in the upper right corner, click on the window where the last name and user name are indicated.
  • After pressing the key, a tab with personal data opens, where there is a section with general information.
  • Go to “General Data”.
  • In the new window that opens, click on the “Go to editing” link.

What is and why is the Federal Information Address System (FIAS) needed?

Such simple steps will open a tab with account settings for the user, where you can directly delete personal profile by clicking the “Delete” button.


Old version The site does not allow you to use all the functionality of the portal, so it is recommended to switch to a more modernized version.

Deleting from a mobile phone in the application

The State Services mobile application has big amount advantages, which makes it popular. New functionality:

  • helps track changes in the status of applications;
  • notifies about the need to replace documents;
  • allows you to make an appointment with a doctor;
  • submit documents to state and municipal organizations.

In order to register in the application, just enter your name and phone number. After successful authorization, you can enter your personal account by confirming your data by entering a password or using your fingerprint, which allows you to protect your personal information as much as possible.

In addition, using the application allows you to pay state taxes and fines at the traffic police with a discount of 30%.

However, mobile app does not allow you to delete your personal account in State Services directly in the application. To carry out such actions, you must go to full version site using an Internet browser.

Step-by-step instructions on how to recover your password on the State Services portal

Recovering an account after deletion

Most users delete their personal account due to the lack of need to receive government services in the Russian Federation.


More often this is due to leaving for permanent residence in other countries or liquidation of an individual enterprise.

Another reason for account deactivation is the lack of synchronization of personal information due to an error in the questionnaire. This problem prevents you from using the site.

Sometimes a user may delete a page under the influence of anger and other negative emotions.

Once a personal profile is deleted, it cannot be restored. This procedure is provided in case of actions performed by intruders or third parties.

In this regard, to resume using the services, you must re-register on the website, indicating your personal data (last name, first name, patronymic, SNILS). To log in and feedback You need an email address or phone number, which will also serve as your login. To protect your personal information, you need to come up with a strong password.