Google account is not connected to the server. Fixing the error "Unable to establish a reliable connection to the server" in Google Play. Unable to establish a secure connection

Error with system message"could not contact google servers please try again later" often occurs when trying or adding new account Google, or just go to "Google Play" or " Play Market».

The solution to most of these errors (for example, from the same “test”) is approximately the same, while the fact remains unchanged that the error lies in the device itself and is not related to Google servers.

What should I do if I couldn't contact the google server?

So, a little later we will look at the main methods that almost always help fix this error.

However, first it is necessary to mention the obvious, but at the same time important things:

1. Yes, it’s funny and unlikely, but there are still cases when a user tries to add an account that is not related to Google services: for example, “mail” or “yandex”.
2. Check if the Internet works at all: open your browser and go to any website.
3. Check that the set date and time are correct.

If no such obvious problems are observed, but the device persistently writes “could not contact Google servers, try again later,” then in most cases the culprit for errors with Google services is an application called “Freedom”.

There are two possible options:

1. If the application was installed and subsequently deleted, try installing it again and checking the functionality of Google Play (if this helped resolve the error, it means that the application was previously uninstalled incorrectly).
2. If the application is already installed, delete it. However, simple uninstallation will not help here: you need to completely clear your device of this “useful” application. For this:

A. Launch the application and click Stop in the pop-up menu.
B. Close it using either “Device Manager” or “Task Manager”.
B. To remove, use one of the “killer utilities” (“ Clean Master"or "History Eraser"): run the program and remove everything related to "Freedom";
D. Reboot the device and check its functionality again.

How else can I fix the “failed to contact Google servers” error?

1. Using the same application, clear the cache, but not only of the Google Play service, but comprehensively of the entire device. Perhaps this will help fix not only this error, but also prevent new ones from appearing.

2. As with the “RH-01” error, the reason that a smartphone or tablet with Android OS was unable to contact Google servers often lies in the absence or incorrect operation of “ Google Services Framework": or enable this service, or install again.

In addition, check the “GoogleContactsSyncAdapter.apk” file: try updating it or deleting it, and then installing it again (but, accordingly, using third-party devices).

3. It’s possible that your account has “ Two-Step Verification" To check, you need to log in to “gmail.com” on the official Google website, go to the “Authorization of applications and sites” section and check what parameters are set.

4. There may be a block in the “host” file (located in the /system/etc/ directory). Using an application (for example, " Root Explorer") and using “root” rights, check what is indicated in the file after the line “127.0.0.1 localhost”: ideally, if you did not install anything yourself, there should be nothing after this line.

5. Remove in settings wireless network"Constantly active mobile transmission": especially relevant for older versions of the operating system.

6. Before entering personal data into account in the right top corner can be called context menu: here you will need to select “Log in via browser” or “Login in browser” - accordingly, you will be redirected to the browser to enter data.
7. Reset the settings to factory defaults and use the “Wizard” initial setup».
8. As last method can be used third party applications to create or add an account manually: for example, “Android /Add Account”.

Thus, possible solutions There are a lot of “failed to contact Google servers” errors. In any case, we strongly recommend that you delete the “Freedom” application and not use it in the future: sooner or later this application will “bring” various kinds of errors to your device. In addition, you should at least occasionally clear the device cache, since cached errors will make themselves felt.

One of the most popular operating systems today mobile devices is "Android". It has a number of huge advantages over its competitors and is an almost undisputed leader. However, relatively recently, reports began to arrive about problems with one of the main services of Android devices, namely Google Play. When logging in, the application began to show an error: "Cannot install reliable connection". The help with the system provided by suppliers does not give anything. Then how to solve the problem that has arisen?

Fast and easy

To begin with, we will present a method that will not require you to perform any complex or dangerous operations with the gadget. The simplest solution to the "Unable to establish a reliable connection" error is based on system settings. You just need to check system date and time in your Android device. They must coincide with the real ones within one minute. This is due to restrictions on the validity of program certificates. If the date is incorrect, the phone will consider that the validity period of the certificate has not yet arrived or has already passed.

Clean up

This method is suitable for those who do not have any important data saved on their device. Although, in fact, you can always transfer photos and videos to your computer and download applications again, especially if you have synchronized your data with your Google account. Then, even if you reinstall, all application data should be preserved. So, there are two ways to resolve the error "Unable to install reliable connection with the server."

Reset your phone to factory settings. You can use special programs that application developers offer, or find instructions that are specific to your Android device model. After all, each manufacturer has its own tricks and protection mechanisms.
Add a new account. As you understand, old data will not be copied to new versions of applications, but you can avoid problems with transferring other information that needs to be saved when complete cleaning phone. To add a new account, do the following:

Download the AddAccount application via your computer or phone browser.
Write the downloaded apk file to the initial directory on your phone's memory card.
IN standard browser enter: content://com.android.htmlfileprovider/sdcard/add_account.apk.
Follow the link.
Launch the program. Enter your email on Google and click Add Account.
When a message appears about wrong password enter it and continue. That's it, you have a new account.

In addition to drastic methods, there is a less dangerous solution. “A reliable connection to the server could not be established” is an error that is related to the temporary and personal data of the application. Therefore, possible exits from problematic situation You can look in another area.

Freedom

Statistics show that sometimes problems with Google Play can be related to other applications. In particular, the Freedom program. She is responsible for purchases in the application we are considering. The problem where you can't establish a reliable connection to the server can occur if you downloaded and uninstalled Freedom without first forgetting to turn it off. As is clear from the above, to return everything back, download and install this utility. After that, enter it and stop it by clicking on the Stop button. Then you can safely delete it.

Internet

If previous method didn't help you, it's worth checking your Internet connection settings. Problems like “Cannot establish a reliable connection to the server” may occur with some providers, but incorrectly. Before trying to solve the problem using this method, try opening Google Play by connecting to another Internet source. If you still need to return to the initial option, download the Set DNS application. Install DNS address 8.8.8.8. This should help in cases where Wi-Fi is used to connect to the Internet. In any case, first try to test your device on a different connection.

Another option for why a reliable connection to the server cannot be established is possible blocking server. In order to check this method, you will need superuser rights on your device. Open Explorer and find the file /system/ect/hosts. We need to open it with anyone text editor. By default, the file should only contain - 127.0.0.1 localhost. We delete any remaining data.

YouTube

The last method to solve the problem lies in additional programs. It is assumed that the user cannot log into Google Play due to incorrect addressing settings in the Google account.

A utility pre-installed on many Android devices for viewing videos from YouTube (or any other program that uses for registration) will help you cope with this problem. Google account). The bottom line is that you just need to launch the application and go through it to your GMail account.

other methods

And finally, it is worth mentioning two more extreme measures. The first of them is “Hard Reset”. Full reset device settings. To do this, go to the application menu, select "Settings" - "Backup and reset". After that, in the last window, click "Reset". And delete everything. After which the device should return to its original state. You will have to download all the programs again and set up an account.

Flashing. Update operating system or reflash the device. The second option is undesirable, since after it you may well be denied warranty service. It's best to just update the OS. Many manufacturers try to independently correct errors that occur to users.

That's probably all that we could tell you and advise you to do when the error “Cannot establish a reliable connection to the server” occurs. We hope our article helped you.

Google Services – weak side Android operating system. It is their work that is responsible for most of the errors and malfunctions that the owner of the corresponding device may encounter. One of these errors involves the inability to establish a reliable connection with Google server Play. If you encounter the problem “Cannot establish a reliable connection to the Google Play server” and download something from it.

Despite its apparent seriousness, in most cases it is quite easy to eliminate. There are several ways to restore the device to full functionality and force the Market to open normally.

It is possible that the reason for the corresponding error lies in the modified file Hosts. If your phone is already rooted, you will need:

Go to system partition memory;
Open the /system/etc directory;
Find the Hosts file in it and open it in any program that can edit text files;
Set file modification rights;
Remove everything from it except “127.0.0.1 localhost”;
After this, you will need to restart your smartphone for the new settings to take effect.

Thus, the “Hosts” configuration will be reset to its original form. Sometimes this solves the problem.

Go to one of the standard Google programs, for example, the YouTube client

Almost all standard applications from Google (GMAIL, YouTube, Google Photo, etc.) connect to servers through an encrypted tunnel ( similar problem happens in). If such an application manages to create secure connection, then after this the Play Market should work normally. Why this works is not clear, but sometimes it helps.

Incorrect date and time

Many services, including the Play Market, are very sensitive to the time settings that are installed on the device. If the time on your smartphone is incorrect or wrong date, then many of the applications will refuse to establish encrypted connections or will not want to connect to the Internet at all.

Therefore, be sure to find out if your clock is set correctly. If not, then set them to the correct time (and especially the date).

Reset Settings to Default

Another method that helps in 70-80% of error cases when it is not possible to establish a reliable connection to the Google Play server is to reset the settings to factory settings. To do this you need:

Go to your smartphone settings;
Select the category “Restore and reset”;
Find and click on “Reset settings” or “Reset tablet PC”;
Agree to the action in the pop-up window and wait for the phone to reboot.

Know: after you have done all the previously set settings, installed applications and even files (videos, music, photos) will be permanently deleted. Therefore, if there is something important for you in the device’s memory, be sure to transfer it to your computer or upload it to the “cloud” on the Internet.

Flashing a smartphone

If even the reset did not help, then the only way is to reflash the phone. This procedure is quite simple, but has its own characteristics due to specific model phone. You can find out how to reflash a phone to Android on specialized forums or on the device manufacturer’s website.

In contact with

If it does not work correctly, the ability to provide the basic functions of a smartphone or tablet running on the Android operating system is impossible. Very often on mobile gadgets released by “leftist” manufacturers, the following problem arises. When I try to start the program, the message appears "A reliable connection to the Google Play server could not be established."

This problem is " typical"and it can be solved in a few steps.

In the same case, if you ignore the recommendations, you can achieve that the operating room Android system It will simply stop functioning or have serious malfunctions. In addition, the lack of a properly functioning Google Play affects the synchronization of contacts, the ability to download applications and games, and the lack of access to privacy settings.

If, when opening an application, a message appears indicating that a problem has occurred Google error Play, you must try one of the following:

To inspect set date and time in your mobile device. Very often, the above problem occurs due to the fact that the time in the smartphone or tablet does not match the time in Google certification. The user needs to set right time, date, and time zone.
One of the reasons for the error may also be incorrect functioning of the DNS server. In order to make changes you need to use the program SetDNS. It can be downloaded from the official website. After the application is launched, you should go to the program settings and install Google DNS.
It is very important to check the "hosts" file. To do this, you need to connect your mobile device to your computer via a USB cable. Next, open the file using Notepad. If in addition to the line "127.0.0.1 localhost" are there any other they need to be removed.
A solution to this problem can also be changing the method of connecting to the Internet. IN in this case Wi-Fi needs to be switched to 3G. Very often, this type of problem occurs due to a network failure.

Performing mobile device firmware and hard reset

If all of the above methods are not effective, you must perform Hard Reset, also called "hard" reset. It can be done both through the device settings and in hardware.

By going to the menu, and then to the settings section, you can find the “reset to factory settings” button. Speaking of hard reset, then to implement it you need to hold down the power button of the mobile device, and then select the appropriate item.

One of the common ways to solve this problem is also to reflash the smartphone. However, it is recommended to implement this method yourself only when you are fully confident in your knowledge and abilities.

Otherwise, your Android smartphone or tablet may simply not turn on after flashing.

Very often, to solve the problem when Google Play does not work, you simply need to insert another SIM card into the device and add new Google account. After this, launch the initial setup of the mobile gadget.

Next, two-factor authentication is turned off, data is deleted, and the mobile device is rebooted. All of the above methods for solving the problem when Google Play does not function are effective. Therefore, when similar situation, one of them will definitely help you.

One of the most popular operating systems for mobile devices today is Android. It has a number of huge advantages over its competitors and is an almost undisputed leader. However, relatively recently, reports began to arrive about problems with one of the main services of Android devices, namely Google Play. When logging in, the application began to display an error: “A reliable connection cannot be established.” The system help provided by the suppliers does not help. Then how to solve the problem that has arisen?

Fast and easy

To begin with, we will present a method that will not require you to perform any complex or dangerous operations with the gadget. The simplest solution to the “Unable to establish a reliable connection” error is based on system settings. You just need to check the system date and time in your Android device. They must coincide with the real ones within one minute. This is due to restrictions on the validity of program certificates. If the date is incorrect, the phone will consider that the validity period of the certificate has not yet arrived or has already passed.

Clean up

This method is suitable for those who do not have any important data saved on their device. Although, in fact, you can always transfer photos and videos to your computer and download applications again, especially if you have synchronized your data with your Google account. Then, even if you reinstall, all application data should be preserved. So, there are two ways to resolve the “Unable to establish a reliable connection to the server” error.

Reset your phone to factory settings. You can use special programs offered by application developers, or find instructions that are suitable specifically for your Android device model. After all, each manufacturer has its own tricks and protection mechanisms.
Add a new account. As you understand, old data will not be copied to new versions of applications, but you can avoid problems with transferring other information that needs to be saved when completely wiping the phone. To add a new account, do the following:

Download the AddAccount application via your computer or phone browser.
Write the downloaded apk file to the initial directory on your phone's memory card.
In a standard browser, enter: content://com.android.htmlfileprovider/sdcard/add_account.apk.
Follow the link.
Launch the program. Enter your email on Google and click Add Account.
If you are prompted with an incorrect password message, enter it and continue. That's it, you have a new account.

In addition to drastic methods, there is a less dangerous solution. “A reliable connection to the server could not be established” is an error that is related to the temporary and personal data of the application. Therefore, possible solutions to the problem situation can be looked for in another area.

Freedom

Internet

If the previous method did not help you, you should check your Internet connection settings. Problems like “Cannot establish a reliable connection to the server” may occur on some providers with incorrectly configured DNS servers. Before trying to solve the problem using this method, try opening Google Play by connecting to another Internet source. If the problem is resolved, but you still need to return to the initial version, download the Set DNS application. Set the DNS address to 8.8.8.8. This should help in cases where Wi-Fi is used to connect to the Internet. In any case, first try to test your device on a different connection.

Another possibility for why a reliable connection to the server cannot be established is that the server may be blocked. In order to test this method, you will need superuser rights on your device. Open Explorer and find the file /system/ect/hosts. We need to open it with any text editor. By default, the file should only contain - 127.0.0.1 localhost. We delete any remaining data.

YouTube

The last method to solve the problem lies in additional programs. It is assumed that the user cannot log into Google Play due to incorrect addressing settings in the Google account.

A utility pre-installed on many Android devices for viewing videos from YouTube (or any other program that uses a Google account for registration) will help you cope with this problem. The bottom line is that you just need to launch the application and go through it to your GMail account.

other methods

And finally, it is worth mentioning two more extreme measures. The first of them is “Hard Reset”. Complete device reset. To do this, go to the application menu, select "Settings" - "Backup and reset". After that, in the last window, click "Reset". And delete everything. After which the device should return to its original state. You will have to download all the programs again and set up an account.

Flashing. Update the operating system or reflash the device. The second option is undesirable, since after it you may well be denied warranty service. It's best to just update the OS. Many manufacturers try to independently correct errors that occur to users.

That's probably all that we could tell you and advise you to do when the error “Cannot establish a reliable connection to the server” occurs. We hope our article helped you.