How to restore sound on a Windows 7 laptop. How to restore sound on a laptop: we consider common solutions. Checking that the Windows Audio service is enabled
Sound problems can be a serious challenge for a laptop owner. But discard any stereotypes - in most cases, even a novice user can cope with this trouble. If you are wondering: “the sound on my laptop doesn’t work, what should I do?”, then this article is for you.
Regulator check
To immediately rule out one of the most basic sound problems, let's check the volume controls. Firstly, if the video is being played from the Internet, you need to click on the speaker icon and increase the volume. Then try the controls on the speakers. If this procedure does not help restore the sound, move on.
Important! When playing media files in a browser, one important point should be taken into account - sometimes the lack of sound may be due to outdated version flash player. We recommend updating it and trying again before moving on.
Correct connection of audio devices
You also need to make sure that the speakers and headphones are connected correctly to the outputs of the sound card. Typically the speakers are connected to the green output sound card. It is important to check the functionality of the speakers themselves, otherwise further actions
to adjust the sound may be in vain. The easiest way to check is to connect the speakers to your phone as headphones and turn on music.
Audio parameters
Windows Audio Service Let's try to find the reason for the lack of sound using the service:
Windows Audio
Setting up sound in BIOS
- To configure sound through the BIOS we need: go to BIOS menu
- by pressing the “Del” key when starting the PC or, depending on the computer model, F2, F9 (information about the key needed for this is usually displayed when turned on at the bottom of the screen);
- in the interface that appears we find the “Integrated Peripherals” section;
- select it and press “Enter”; here is a list of devices integrated into motherboard
- , look for the item “Onboard Audio Controller” in the list (the name may differ depending on the BIOS version);
- open the list of options and start setting them up; if you need to activate the built-in sound controller
- if you need to connect an additional sound card, then do the opposite - disable “AC97 Audio” by specifying “Disabled”;
- then you can go through other options for more fine tuning(recommended for advanced users only);
- save the changes made - press F10 or select “Exit”, after “Exit & Save”, enter the letter “Y” and press “Enter”.
- download and install drivers, reboot the system.
- Let's look at this process step by step:
- go to the manufacturer’s website and find your laptop model (or a model of the same series);
- find the support section and look at the utilities available for download; for example for laptops Asus similar
- the program is called "ATK";
- click on this name, select your version of the operating system and download the file;
- unzip it and start the installation;
After this, the computer will reboot and start working with the new settings.
Possibly speakers
One of the main reasons for loss of sound may be the inoperability of the speakers - a bend or crease in the cord, connection to the wrong input.
IN in this case we proceed as follows:
Attention! A common problem is the wear and tear of these inputs. Sometimes you may need to unwind system unit and correct them a little - take them out and reinsert them. It would also be a good idea to clean them of any dust that would interfere with the normal signal.
Don't forget to check whether the speakers are connected. This is usually indicated by an LED located on their front panel. We check the sound by increasing it to the maximum (in this case, a characteristic hiss should appear in the speakers).
Driver check
Driver malfunction is another common reason why sound on a laptop does not work.
Let's check it out:
Attention! To diagnose the sound device (and other PC components), you can use Everest program, which not only indicates the model of your sound card, but also provides links to download the necessary drivers.
If the sound card is not displayed in Windows, this may indicate a malfunction of the device or its incorrect connection.
We recommend cleaning the PC from dust and, if the card is not built-in, blowing out its slot and reconnecting it.
You can also try installing a different version of the driver - older or newer. The reason for the lack of sound may be a driver conflict. In this case, installing a different version may help.
Sound card status Checking the sound card has already been partially mentioned in previous paragraphs
. Initially, you should think about how old the device is and whether it is possible for it to fail. If the board is fairly new, this is also not a guarantee of its performance.
Let's check its operation:
The sound on the laptop works, only through headphones This behavior of the device is due to the peculiarity of laptops as such - they contain, which allows you to customize and switch between headphones and speakers.
If the sound is only present in the headphones, there is a problem with it. In this case, you can try reinstalling the driver (we wrote about this procedure above). If the problem persists, we recommend contacting a specialist.
Video: No sound on laptop
Sound keys don't work What should I do if the sound keys stop working? You can cope with this trouble yourself. On laptops, sound (as well as screen brightness and power on) wireless connection
) is controlled by the FN key. If for some reason it stops working, only reinstalling the driver or special software can help.
After finishing, we check the functionality of FN.
Important! To turn the sound on and off, use the FN-F10 combination. Using F11 and F12 it is adjusted. We have reviewed the most common reasons why sound doesn't work on laptops. Following our simple instructions
, you can deal with any problems yourself. If you encounter a case that does not fit into any of the categories we have considered, write about it using the comment form. There may be several reasons for the sound to disappear. Not all of them can be handled by the user on their own. Hardware reasons include a faulty sound card, acoustic speakers , headphones, speakers and other communications (plugs, connectors, cables, etc.). TO software faults
These include errors in the operating system, player, audio manager, driver updates, etc. What to do if the sound on the laptop is lost?
No sound on the laptop - possible causes and solutions
Let's look at the most common causes of malfunction.
Changing the volume level and status indicator The first cause of failure is a change in volume level. IN tray panel
In the system tray, right-click on the volume icon. In the new window, select "".
The volume mixer is divided into two areas. IN " Devices» the sound of the speakers is controlled. Through " Applications» sounds of the system and programs are adjusted. Each element has a slider and an indicator. If one of them is crossed out with a red circle, you should click on it with LMB to “ turn on the sound" The volume level is adjusted with a slider.
If the sound on the laptop disappears while working in specific program, the application should be launched. It will appear in the mixer in the " Applications" Then you can adjust the volume slider.
When working on a laptop, it is not necessary to open the cover. You can adjust the volume using a hotkey combination. To turn on the sound, press " Fn» and a button with a crossed out volume icon. It is usually located on the F key series in the first row.
To increase or decrease the sound, press the combination " Fn» and a key with a volume icon. Typically, all three adjustment buttons are located in a row. In the presented screenshot they are separated: to adjust the volume you need to press the up or down arrow.
If there is no sound on your laptop, you should check your sound card drivers.
In the command window “” (Win + R) enter devmgmt.msc and click OK. In the Device Manager window, expand Sound Settings.
A device that is not working correctly will have a “ ! " or " ? » icon. Double click on the audio device. In the properties window on the tab " Driver", click the button "".
If the system was unable to automatically find and update drivers, the user will have to perform this operation. First you need to download the set sound programs from the audio device manufacturer's website. The most common: Realtek, Creative And Logitech.
The driver package usually has a built-in installer. All you need to do is download and install the program. If the installer is missing, then after downloading the drivers you need to go to “” and enter the path to the file.
In case of incorrect installed drivers you need to roll back the program to the previous version.
If there is no sound on the laptop, and the icon has a red circle with a white cross, then you should run automatic elimination problems.
To do this, enter services.msc in the “” command (Win + R) and click OK. In the services window that appears, sort the names by name and open Windows Audio double click LMB.
On the " Are common"in the type line select " Auto" And " Let's launch» updates.
Sound card disabled in BIOS
If there is no sound on the laptop, you should check the sound card settings in the BIOS. BIOS loading is activated differently on PCs different manufacturers. To load the OS you need to restart your PC. The message “ Press F2 to Setup" Instead of F2 Any key can be specified: F2, DEL, F10, F12, etc.
After loading the OS, go to the “ Devices Configuration»/« Integrated Peripherals»/« Onboard Devices Configuration»/« Advanced" We find the item with the word “ audio", For example " High Definition Audio" and select " Enabled", if specified " Disabled».
Doesn't work - volume manager is not configured
Very often, the reason for the lack of sound on a laptop is a malfunction of the manager, which is installed along with the drivers. It is located in the panel Windows management, in the tab
Open the software and check the volume settings.
You should also check whether the PC correctly detects the device connected to it. If you connect headphones to the device and it does not recognize them, there will be no sound. Therefore, when connecting any equipment, a message usually appears. The user needs to indicate whether the PC has correctly identified sound device.
No audio or video codecs
If the sound disappears when playing audio or video files, but there is sound when working in other applications, then the problem is a faulty codec.
To resolve it, you should:
- completely remove all old codecs; restart the PC; download codecs from the manufacturer’s official website and install them.
An alternative option is to install a video player that already contains different types codecs.
No sound on laptop - problem with sound card
If the sound on your laptop disappears due to a malfunction of the sound card, then it is best to use external card. This compact device looks like a flash drive and connects via a USB connector. This device provides sound best quality than built-in.
Why does the sound on my laptop periodically disappear?
Malfunctions of the audio card may occur periodically. There are reasons for this too.Software problems
Very often, to enhance sound on a PC, users install special applications. The simultaneous operation of several sound playback programs can cause blockages in the system, after which the sound on the laptop disappears. Identifying the problem is quite simple. Sound disappears after installation specific application. To solve the problem, you should either install the application yourself latest version, or completely remove the program.Speaker malfunction
The reason for the disappearance of sound on a laptop may be a malfunction of the speakers:- low cost of devices; wear and tear of speaker elements over time; damage to insulation due to mechanical stress; fluctuations in the network.
Mechanical damage to speakers and headphones
If the sound on your laptop disappears due to mechanical damage, follows:- Connect the headphones, press the volume up button and pull the plug out of the socket. Insert and pull out the plug several times. Use a cotton swab pre-soaked in alcohol to wipe the inside of the audio connector. Blow out the audio connector. Dust could have gotten into it. Or clean the headphone jack with a vacuum cleaner.
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No sound on your laptop? There's an answer!: 9 comments
- Evgenia
Less than a month ago I bought myself new laptop with Windows 8. And then a couple of days ago, out of the blue, the sound disappeared! I immediately panic! It was on Sunday, I decided to call on Monday service department this famous brand and scold them :) But everything was resolved in a strange way, the sound appeared as suddenly as it disappeared. I still have no idea what it was :(
- Azik
The sound went out once! I panicked, I didn’t know what to do!)
Then I rebooted the laptop and everything returned to its place, the sound worked!!)) - Svetlana
I also encountered a problem when, when I turned on a movie, the sound suddenly disappeared. In one case, moving the plug in the connector really helps. But in most cases, you start looking for some settings or solution on the Internet. I didn’t even know that there was a program for correcting sound errors. Today I’ll download it for myself so that in the future I won’t have problems with sound.
- Dima
My laptop is constantly beeping! I restart and it appears! what the hell can anyone tell me?
- Shvetka
No sound. The laptop was tormented for almost a day. He did not tolerate any kind of interference on my part! And I went through the settings, and updated and reinstalled the drivers... But it turned out that everything was so simple! I deleted all the updates for the ill-fated day, rebooted and... voila! Sings, damn it, sings!!!
- BASIL
the sound disappears, but when I open the mixer it appears,
and the headphones work without problems. what could it be? - Ivan
I constantly lose sound on my laptop when listening to music, watching movies, or playing games.
Moreover, it disappears for a while (about 20 seconds) and then is restored again. And by the way, the more loaded laptop-them disappears faster. I tried to reinstall the drivers, but it didn’t help((Maybe someone knows what the reason is? Thank you very much in advance! - Igor
On my laptop, too, when watching movies or listening to music, the sound disappears after 10-20 minutes.
I turn off the player completely and the sound in the speakers is restored. But only system sounds. After a long time of searching for drivers and installing them, the problem was not solved. I don't think she'll make up her mind. This is a laptop, not full-fledged computer. The case is thin, and the cooler is one and shabby. This makes electronics very vulnerable to overheating. Probably some kind of microcircuit in sound card overheats and begins to mope. And it was all made in “friendly” China. Reinstalling drivers or the System will not help in this situation.
Someone should quickly drive the beech tree and buy a new one.
If you have the same situation, I advise you to do the same and not worry about it.
This document describes steps to resolve a problem that occurs in complete absence sound from internal or external speakers. Sound problems can be caused by several errors in the hardware and software. To begin the troubleshooting process, turn off all external audio devices, such as digital audio devices, external speakers and headphones. After the internal sound systems have resumed operation while the external devices you can start connecting them one by one and carry out tests to identify the problem.
Step 3: Check your volume and mute settings
If you can't hear sound, the volume may be set to low or the sound may be temporarily muted. There are separate audio controls for hardware (speakers/headphones) and applications (Windows Sound/QuickPlay/ Windows Player Media). For example, if the speaker is turned on but the app is temporarily muted, you won't hear any sound. Open the volume mixer and check the settings.
Note.If the sound volume in an application such as Music Player Windows Media, configured using the buttons or volume slider on the laptop body, the system will use this setting even if more is selected in the application high value volume.
To check your volume and mute settings, follow these steps:
Note.If your computer has a feature that allows you to slide your finger across a graduated scale above the keyboard to change the volume, the volume mute button may be stuck, causing the sound to mute. To resolve this issue, download Last update BIOS for your computer model. See Step 8: Install updated firmware (BIOS) for clarification.
The sound should appear. Adjust the volume according to your preference.
Step 4: Test your audio devices
After disconnecting external speaker systems The sound device Speakers should be selected by default and should be enabled.
Note.Laptop speakers will not work if the default audio device is set to Bluetooth speakers or Digital output.
Step 5: Make sure your audio device is enabled in Windows Device Manager
If there is no sound from your speakers or headphones, check the status of your audio hardware in Device Manager by following these steps:
Step 6: Restore the original audio driver to continue troubleshooting.
Step 6: Restore the original audio driver
Sound problems may occur after changing sound files and installations. This may cause the controls in the audio mixer to become inactive. To resolve this issue, you need to restore the original audio driver for your device.
Restoring the original sound driver Allows you to quickly reset settings for all audio equipment. In this case, Windows OS reinitializes the configuration sound system. Driver Recovery Process in HP Recovery Manager Recovery Manager) installs the audio drivers that were originally present on the computer system.
To install the original audio driver using HP Recovery Manager, follow these steps:
Click the Start button, type recovery in the search field, and select Recovery Manager from the list.
When prompted by the system, agree to continue the process. The HP Recovery Manager window opens.
On the welcome screen Recovery Manager click the button Extra options .
In the window Extra options check the box Reinstalling device drivers and click Next.
On the welcome screen Hardware Reinstallation Wizards Click "Next .
In the window Selecting a driver to reinstall Select the audio driver or sound driver you want to reinstall, then click Next.
Wait until HP Recovery Manager reinstalls the original audio driver and click Finish.
The PC will restart. If the restart does not occur automatically, restart your computer manually. Check the sound after restarting your computer.
The sound should appear. If your audio device still does not work properly, go to Step 7: Install an updated audio driver to continue troubleshooting.
Step 7: Install an updated sound driver
If the audio problem persists after restoring the original audio driver or installing a software application, install an updated audio driver.
Follow the steps below to install the updated audio driver.
You should hear the sound produced by the device. If the problem persists, or if drivers cannot be found or installed, go to Step 8: Install updated firmware (BIOS).
Step 8: Install updated firmware (BIOS)
BIOS is a program that ensures that the operating system starts when you turn on the computer. Updating the BIOS may resolve component compatibility issues hardware computer.
For more information about updating the BIOS, see HP Notebook PCs - Using HP Update Tools to Update Software, Drivers, and BIOS (Windows Vista).
If audio issues persist, go to Step 9: Perform a Windows System Restore to continue troubleshooting.
Step 9: Perform Windows System Restore
If your audio equipment initially worked and then stopped, use the Recovery utility Windows systems to try to fix the problem. Windows Vista Monitors critical system settings and automatically creates restore points.
Note.Windows System Restore restores system files according to the state recorded at a specific point in time, called the recovery point. Software Applications and utilities that were installed after the restore point was created will not work and will have to be reinstalled.
Troubleshoot specific problems.
If you still have problems with your laptop's internal speakers after restoring sound, select one of the issues below to troubleshoot your specific problem.
Digital audio playback from CD and DVD does not work
Some optical drives, such as CDs or DVDs, do not support digital playback of all audio. If digital playback is enabled, sound will be heard when playing audio CDs. Disabling and re-enabling drivers digital audio For optical drive ensures that the device is returned to the initial state. Resetting an optical drive is similar to clearing your computer's cache by restarting it.
Note.If you experience audio problems when playing CDs or DVDs using a program such as QuickPlay, DVDPlay or MuVee, update them to the latest version. Select Help in the app and follow the instructions to update or upgrade your device.
To disable and re-enable the optical drive, follow these steps:
Click Start, enter devices in the search field and select from the list device Manager.
When prompted by the system, agree to continue the process.
Click the + (plus) icon next to DVD/CD-ROM drives.
Right-click on the name of the optical drive, select Properties and in the Device Properties window that opens, click the Driver tab.
Frequently encountered queries in search engines, according to statistics, are issues related to the lack of sound, as can be seen in the screenshot from Google below.
Why is there no sound on my laptop?
This problem can occur on any laptop with any operating system, therefore, below we provide a list of actions that are relevant for everyone, which need to be performed sequentially. Perhaps after one of them the sound that was missing in the laptop will appear. The problem can be caused by two factors: software or hardware. Let's start with simple ones and move on to more complex ones.
1. Restart your laptop.
If the sound disappears for the first time, restart the laptop. It will probably appear when Windows starts loading.
2. Check your speakers
If external speakers are used to play sound, check that they are plugged in, that all wires and plugs are connected, and that the volume control is not turned off.
3. Is the sound turned off in Windows?
Pay attention to the icon in the system tray (lower right corner of the screen). If there is a red crossed out circle next to the image of the white speaker, you need to increase the volume by moving the slider up.
4. Check your system settings
Open Start - Control Panel - Sound and check all parameters. Here in the Control Panel you can open the menu of your audio codec IDT or Realtek, and see if their settings are normal.
5. Update your drivers
Open Start - Control Panel - Device Manager. In the list of devices, find the tab Sound, video and gaming devices. Right-click on your codec (IDT or Realtek HD) and in the opened context menu Try turning the device off and on, or updating the drivers. You can also open the laptop manufacturer’s website in your browser, find your model there and download sound drivers for it.
The steps listed above will help fix the problem in 99% of cases. The likelihood of a malfunction of the speakers themselves is very small, so if nothing works out for you, contact a more experienced friend or service center. You should not write in the comments asking for help to return the sound on your laptop, it is useless, since it is impossible to do this remotely without seeing your laptop and the settings in it. The problem often lies in small things, such as an extra checkbox, an adjustment slider pulled in the wrong direction, or an uninstalled driver.
