How to recover an overwritten excel file. Restoring files replaced during copying. Video: How to recover an unsaved or damaged Microsoft Word, Excel or PowerPoint document

iTunes - proprietary program from Apple, which allows you to synchronize the device with a PC, transfer data to it and save information on the computer. If iTunes doesn't see your iPhone, you won't be able to save your contacts book or copy it to your phone new music. We will analyze in detail what causes the problem and how to connect an iPhone to iTunes.

Let's start with the most simple reasons, due to which a communication error often occurs. How to connect iPhone to iTunes:

The phone or tablet must be turned on at the time of joining.
When connecting a mobile device to a PC, the system message“Trust this computer” – click on “Trust”. If you accidentally selected “Do not trust”, disconnect your smartphone from the PC, in the menu click on Settings->General->Reset->Reset geo-settings. The next time you connect, you will again be prompted to trust before syncing your iPhone.
Check that the computer's USB port and cable are in good condition. Connect the cable to a different port, first disconnecting other USB accessories. Check the connection using another suitable cable.
Restart your PC and mobile device.

If after all iPhone steps still won't connect to iTunes, move on to troubleshooting more serious causes of the problem.

iTunes App Version

If your Apple phone does not sync with a PC running Windows 10 or Mac OS X, check the iTunes version. If you haven't updated it in a while, it might be outdated and no longer relevant. iOS versions mobile device.

What to do if iTunes does not see iPhone 5s and higher due to version differences:

Launch iTunes. In the “Help” menu, click on “Check for updates.”
The application will check the version, if a newer one is found, you will be prompted to download it.

To install fresh iTunes versions You will need Windows 7 or higher on your computer, and you need 400 MB of free space on your hard drive. Therefore, on a computer with Windows 10 you can easily install new program, but you won’t be able to do this on Windows XP.

After installing iTunes, check the device connection again. If the iPad and iPhone do not connect, or you have already installed the most latest version program, so you were not prompted to update it - check for other reasons for the error.

You can also not update the program, but completely remove it and reinstall it on your computer. In Control Panel, click on iTunes and click “Uninstall.” Check that all its components - services are removed Apple Update and Device Support, Bonjour. Manually erase the iPod and Bonjour directories from the directory Program Files. Then go to Apple's website and download the app again.

Device Drivers

Connecting to the iTunes app may not work due to incorrect drivers to a mobile device. To fix the problem, you need to update them. How to connect to iTunes in this case:

On your PC desktop, click on the properties of the “My Computer” shortcut and go to “Device Manager”.
Find a gadget from Apple in the list of equipment. Right-click on it and click on the “Update driver” sub-item.
Go to the search for drivers on your computer. Note that you must select a file from the list of previously installed utilities.
Select that you want to load files from disk. Click "Browse".
Open the Program Files/Common Files/Apple/Mobile Device Support/Drivers directory, select the file whose name contains “usbaapl”.
Click “Next” to start the driver download.

Try to spend iPad sync or iPhone.

Apple service

One of the reasons why iTunes does not see the iPhone is that the service is not working properly. Apple Mobile Device Service. To restart it:

Launch “Control Panel”, go to the “Administration” subsection, then “Services”.
Click on the name of the utility you are looking for. Stop it and then start it again.

Connect the device to the PC and start connecting again.

Alternative method

If you can't figure out how to sync iPhone with iTunes, try an alternative file manager iTools. The program has a Russian interface, everything is implemented in it basic functions proprietary application, and also added additional features on management installed programs, photo stream, SMS.

In iTools you can see all your contacts and media files, backup your iPad, iPhone 6 or other model.

Conclusion

We figured out why iTunes and Apple gadgets Sometimes they don't sync. There are not many reasons, so you can easily fix the problem. If you have checked all the methods, but the error remains, contact service center to eliminate it.

Do you want to know how to earn 50 thousand monthly online?
Watch my video interview with Igor Krestinin
=>>

An application like iTunes is additional program for iPhone, iPad and iPod, which is downloaded from the official website apple.com, through the “Music” section and installed on your computer.

After which the user must go through a simple registration to create his account. What is it for? Using iTunes, you can download music, videos, etc.

This program provides such an opportunity as purchasing new clips, books, etc. It is also possible to add your files to the program’s media library, which is very convenient.

At the same time, iTunes needs to be updated periodically. However, having updated it, users may encounter some difficulties when synchronizing devices and iTunes, in particular the fact that iTunes does not see the iPhone 5 s, what to do and what to do in this situation? In this article, we will consider various problems and ways to eliminate them.

Where should I start?

When faced with a situation where iTunes does not see the iPhone 5s, the first thing you should do is check whether the USB cable belongs to the gadget you are connecting.

Let me explain why this is so important. The fact is that iPhone, iPad and iPod, as a rule, can synchronize normally with a PC, only using cords also released by Apple, if another one is used, the connection to the computer may not work.

In this regard, the iTunes program will not see it. If everything is in order with the cord, you have already tried using a similar USB cable from another apple gadget, then you should check the functionality of the USB connector. To do this, simply move the cord from the gadget to another connector on the PC.

If everything works, but the problem is not solved, then let’s move on to the following options due to which the iTuns program may not see the iPhone 5 s.

Connection using administration

Alternatively, you can try another method if iTunes does not see the iPhone 5 s. For this:

Disconnect the gadget from the PC and close the program;
Through the "Start" menu, enter the "Control Panel";
Open “Administration” (if there is no such line in the list, then in the right top corner, you can click on “Search” and enter the word “Administration”);
Find the line containing the Apple Mobile Device and left-click on it to highlight it;
Then click right key mouse and click on “Stop”;
After stopping this service, click on “Start”;
Wait a while and repeat the synchronization of iTunes and the gadget.

Uninstalling a program

Another option that can help if iTunes does not see the iPhone 5 s is to simply update the program. However, this does not always help.

Therefore, to solve this problem, you can use another option in which the program is removed. In addition, it is also worth deleting the AppleMobileDeviceSupport.pkg file on the iPhone itself.

It can be found using Library/Receipts. After that, restart your PC, then download and install iTunes again.

Reinstalling drivers

Connectors for USB connections may not only be faulty, but there is also another possible reason for this situation, which is damage Apple drivers Mobile USB Drivers.

To fix the problem you need to reinstall it. And reconnect the iPhone 5 s to the PC to synchronize with iTunes.

Alternatively, you can reinstall the program driver itself. For this:

Go to the Start menu;
Click on the “Computer” line with the right mouse button;
In the menu that opens, select the “Properties” section;
WITH right side from the list that opens, click on the line “Device Manager” and look for the line with the name Apple iPhone(you can do the same with an iPad or iPod);
Right-click on the selected line and select “Update driver”;
Select “Search for drivers on this computer”;
Click on the line “Select a driver from the list of already installed drivers”;
Click on “Have from disk” and specify the following: “C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers”;
Click “OK” and the driver will be reinstalled.

After this, you can connect to your computer again to synchronize.

iTunes doesn’t see iPhone 5s, what should I do next?

In addition, it may also happen that the connector on the phone for the cord is dirty or does not work at all. In the first option, try to carefully clean it and connect to the PC again.

If the gadget does not respond to connection to a PC or to the network for recharging, it is worth sending it in for repair.

For those who are PC users with software Mac software OSX, this problem is relevant. Therefore, updating or uninstalling a program, in this option may also help in resolving the issue related to the situation when iTunes does not see the iPhone 5 s.

Useful articles:

P.S. I am attaching screenshots of my earnings in affiliate programs. And I remind you that everyone can do it, even a beginner! The main thing is to do it correctly, which means learning from those who are already making money, that is, from professionals.

Do you want to know what mistakes beginners make?

99% of beginners make these mistakes and fail in business and making money on the Internet! Make sure you don't repeat these mistakes - “3 + 1 ROOKIE MISTAKES THAT KILL RESULTS”.

Do you urgently need money?

Download for free: " TOP - 5 ways to make money online" 5 the best ways making money on the Internet, which is guaranteed to bring you results of 1,000 rubles per day or more.

Here is a ready-made solution for your business!

And for those who are used to taking ready-made solutions, there is "Project ready-made solutions to start making money on the Internet". Find out how to start your own business online, even for the greenest beginner, without technical knowledge, and even without expertise.

Your OS recognizes the iPhone as digital camera and can copy images from it just like from a memory card.

This is how it is done on Mac:

After establishing a connection using the cable and after 5 seconds, you should usually automatic start standard application"Image Capture" If this does not happen, you can open it manually (located in the program section);
All images will be presented in the window of this utility that opens. At the same time, copying them is quite simple: you need to select the ones you need and move them to a specific folder.

On Windows it's a little different:

We connect the gadget to the computer. Literally after 5 seconds you will see a pop-up startup window on the screen. If this does not happen, then you need to go to “My Computer” and open the iPhone as Portable device(for Windows 7) or as a camera if you have WinXP;
Next, open the storage of the iPhone itself, after which we go to the DCIM folder. Its contents usually consist of two or three folders containing photos and video files;
We find our photos and copy those that need to be transferred to the computer;
Paste it into a folder previously created on the PC. Once you've finished importing your files, you can unplug the cord from your computer.

Note. At the moment of the first iPhone connections to the computer, a message will appear on the iPhone screen asking: “Trust this device?” Of course, if you want to transfer photos, you need to select the “trust” option.

If you still can't import photos to your computer, or your computer doesn't recognize your iPhone, iPad, or iPod touch as a camera, follow these steps.

Transferring Images via iCloud

Check if you can use iCloud Photo Library or My Photo Stream

If you turned on iCloud Photo Library on your Mac and iPhone device, iPad or iPod touch, your photos may already be on your computer.

You can go to iCloud.com and open the Photos app to browse your entire library and select photos to import. If you haven't turned on iCloud Photo Library, try using the iCloud Photo Library feature to access photos on your computer. My photo stream.

If you're not using iCloud Photo Library or My Photo Stream, try the following:

Check connections and update software.
Try importing photos using a different Apple USB cable.
If import still fails, update your software.
Download latest version iTunes.
Try importing photos again.

How to transfer photos from iPhone to computer via wifi?

In addition to connecting via wire, transferring photos can also be done via wireless connection. Before starting the transfer, you will need to synchronize via Wi-Fi.

From computer First you need to connect your device using a cable and open iTunes. On the left side of the window, in the “Devices” block, you need to select an iPhone or iPad for synchronization. In the “Overview” tab in the “Parameters” block, you will need to check the box next to “Sync. devices via Wi-Fi." Now the gadget will automatically synchronize when it is on the same network with a computer on which iTunes is installed.

From phone synchronization can be started through the device settings. To do this, in the “General” menu you will need to select “Sync with iTunes over Wi-Fi.” The presence of synchronization is indicated by an icon in the phone tray. The device now appears as connected. Consequently, all actions on it can be performed in the same way as when connecting using regular cable– twisted pair.

Try using a different computer

If the camera doesn't appear in Device Manager, check that your iOS device is working properly by connecting it to another computer. If on another computer iOS device is recognized as a camera, contact Microsoft or other Windows support on your computer for assistance.

Apple iOS 7 doesn't trust my computer. Problems transferring photos from iPhone

There is a cruel way if all attempts to enter the password have been exhausted and there is no computer that your iPhone “trusts”.

Connect iPhone to computer using USB cable, which is equipped with the standard kit.
Among all devices, the Apple iPhone will appear, Personal Computer recognizes it as a digital camera.
To access the Lockdown folder, launch in Mac OS Finder. In other operating systems, opening the trust window on iPhone, iPad and iPod touch is also done by clearing the Lockdown folder on the computer.
After “trust” on the computer, iTunes sees the iPhone.
You must wait until the computer detects your digital camera. Then you need to go into the device, select photos, copy them to the clipboard and move them to a folder on your computer. With help iTunes programs You can transfer not only photos to your computer, but also music, ringtones, videos and much more. First, you need to connect your iPhone to your computer with a USD cable. When the computer sound signal will notify you that a new device has been found, you should open iTunes.
If your iPhone is configured Email, then the photos can be sent via e-mail, and then transferred to a computer. You can transfer photos without connecting a USB cable to your computer, this is easy to do via shared folder cloud service Yandex.Disk.

Importing photos using cloud services

An excellent alternative to the second method, because by using auxiliary cloud services, you can throw it off quickly enough a large number of photos from iPhone to computer. For this you need good internet connection, as well as having a registered account in one or more services: Yandex.Disk, DropBox, Cloud Mail.Ru. If you have a small number of images, even email will do.

The algorithm of actions is very simple:

transfer photos from your iPhone to a file hosting service;
then download the downloaded files from a file hosting service, but only through a computer.

As you can see, copying photos from iPhone to computer is absolutely easy. Once you've got your hands full, you can transfer your footage in less than 5 minutes.

Readers often contact us with various questions about solving any problems related to mobile devices And software. One of the most popular: “ iTunes doesn't see iPhone, what should I do?".

In contact with

You can find a working way out of this situation on the Internet, but you have to fight your way through the mountains various information. In this article we decided to combine everything possible ways solutions and figure out why, after all, " iTunes doesn't see iPhone«.

iTunes is often scary iPhone users, iPad and iPod Touch. The program seems confusing, complex and extremely inconvenient. It also throws out various pearls. Either the music is not synchronized correctly, or the applications have disappeared somewhere, or even iTunes cannot detect the iPhone (iPad or iPod Touch).

There is no need to despair (and switch to Android), there will always be solutions to the problem. If iTunes does not see the iPhone, check the functionality:

Software. Reinstall iTunes by downloading the latest version.
Cables. Try using a different cable.
Computer. iTunes does not recognize iPhone due to a glitch Apple work Mobile Device. Another computer may help resolve the problem.
USB ports. Often the problem lies in the USB port. Try using the connector on the back of the system unit.

If all standard methods didn’t help, then it’s time to take on the heavy artillery.

Doesn't see because he doesn't trust

iPhone or iPad are completely self-sufficient, stand-alone devices, but they still have to be connected to a computer from time to time to transfer large amounts of data, install software, etc. In this case, sometimes a device synchronization problem arises, which can often be solved using the methods described below.

ON THIS TOPIC:

We will talk about trusted computers, or more precisely, the operating systems installed on them. When connecting an iPhone or iPad to a new computer for the first time (or after reinstalling the OS on an old one), the user receives the request “Trust this computer?” and must answer yes to access settings and content on your mobile device.

If you reject the request, then a synchronization problem may arise in the future., and to solve it you will need to use the instructions below.

On Mac

So, to get a repeat request and “start trusting” your Mac computer, must be selected in command line menu " Transition —> Go to folder"(or use the keyboard shortcut " ⌘Cmd + ⇧Shift + G«),

and then go to the address /var/db/lockdown and delete all certificates in this directory.

On Windows XP, 7, 8, 10

In the case of Windows OS, you will also need to delete the contents of the Lockdown directory. To do this you will need to enable display hidden folders and files ( Start —> Control Panel —> Folders settings),

and then go to the address C:\ProgramData\Apple\Lockdown(for Windows 7, 8, 10) or C:\Documents and Settings\All Users\Application Data\Apple\Lockdown

If deleting certificates from a Windows PC does not solve the problem, you will have to use a more complex method:

1 . Right-click on the shortcut " Computer", select " Properties" and find " device Manager«;

2 . In chapter " USB controllers » right-click to call context menu point " Apple Mobile Device USB Driver" and click " Update drivers...«;

4 . In the window that appears, click “ Review" and go to the directory C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers, where we are interested in a file called " usbaapl“, which is what needs to be installed.

If none of the methods described above helped solve the problem, then probably the cause does not lie in obtaining a trust status for of this computer. Try this:

iTunes doesn't see iPhone or other Apple device in Microsoft Windows XP

1 . Close iTunes after disconnecting your device;
2 . Go to Start -> Execute and enter in the window that appears services.msc or open Services In chapter Administration Control panels;
3 . Find an item Apple Mobile Device and in the next window click on Stop;
4 . After stopping in the same window, click on Launch;
5 . After restart iTunes services will be ready to work with your device.

Exploitation Apple smartphones The iPhone is often carried in conjunction with computers. With their help, backup copies are created, new movies and music are copied, and restoration occurs. operating system. What to do if the computer does not see the iPhone connected to the USB port? The reasons can be simple or very serious. Let's try to figure them out and restore them normal connection to the computer. The main reasons for the lack of normal connection are:

The connecting cable is broken;
The USB port is broken;
The functionality of iTunes and services has been disrupted;
The functionality of the smartphone has been disrupted.

Let's look at all these reasons and try to restore the connection between the PC and the smartphone.

Cable breakage

Connecting cables used to connect smartphones to computers tend to fail due to the low reliability of individual conductors. As a result of a breakdown, you cannot count on a normal connection. Breakdowns can also be caused by the actions of pets - the cables attract dogs and cats who like to play with funny wiring. These fun games make iPhone owners sad because they need to spend money on purchasing new accessories.

Pets love to chew on cables and charger cords, so we recommend storing them out of the reach of animals.

How to check the integrity of the cable being used? You can try connecting it to charger, but this will not allow you to check the integrity of all conductors. That's why best to try this cable on another iPhone by connecting it to the USB port of your computer. If all conductors are working properly, the computer should recognize the connected device. If there is still no response, you should continue troubleshooting.

Checking USB ports

In many computers and laptops that have been in use for 3-4 years, you can find faulty USB ports. Connection external devices leads to the operating system freezing, various errors and reboots, as well as complete absence any reactions. Check the current port by connecting a device to it and assessing the response of the operating system (the connected device should beep). If there is no response, then the selected port is most likely in a faulty state.

If the selected port does not work and the computer does not see the iPhone, try connecting the smartphone to a different USB port. In some cases this brings positive results. If there is still no response, then the problem lies with the cable (which we have already checked) or with the iPhone itself. We also recommend cleaning the connectors in the smartphone, cable and PC using thin cardboard and alcohol(cologne, lotion).

Are there no free ports left on your computer? In this case, you can use a USB hub connected to a working port. For desktop computers Expansion cards and built-in card readers are sold, allowing you to expand the number of ports with minimal investment.

Checking the Apple Mobile Device Service

Why can't my computer see my iPhone via USB? In some cases the problem is related to incorrect work some services. If iTunes does not want to recognize the connected iPhone, you should restart Apple service Mobile Device Service (AMDS). The restart procedure is extremely simple and does not cause difficulties even for novice users. By restarting the service, you can count on correct detection of the connected smartphone. How to deal with the incorrect operation of this service?

If the computer does not see the iPhone via USB, close the iTunes application and disconnect the smartphone from the computer. Go to “Control Panel – Administrative Tools – Services” and find the Apple Mobile Device Service in the list that appears. Do double click mouse over the service name, click on the “Stop” button - the AMDS service will stop. Next, click on the “Launch” button and set the startup type to “Automatic” if there was some other value there. Now we send the PC to reboot and try to connect the iPhone again.

In some cases, incorrect operation of the service is due to conflicts with security software (firewalls, antiviruses). Try disabling or reinstalling this software, then check the visibility of the connected smartphone.

Reinstalling iTunes

Why doesn’t the computer see the iPhone if the cable and ports are intact, and the AMDS service is running? The problem may be due to incorrect operation iTunes applications. In order to get rid of this problem, the application should be reinstalled. We remove it from our computer, check for the absence of folders that could remain after uninstalling the program (we wrote about this in our reviews). It also doesn’t hurt to do complete cleaning computer and registry using useful utility CCleaner.

Next, reboot the computer and proceed to restart iTunes installation– to download the latest current version To use this application, you must visit the Apple website. Go to the download section, uncheck the boxes for receiving newsletters (why do you need these newsletters?), click on the “Download” button. After downloading and installing the application, we try to connect the smartphone - the computer should recognize it.

Reboot and recovery

We have looked at many ways to quickly restore your connection to your computer. But we forgot the simplest way to get rid of the problem, which should have been used immediately after it appeared - a reboot. Indeed, many problems with smartphones are eliminated immediately after rebooting them and restarting the operating system. If you encounter the problem that your computer does not recognize the connected iPhone, try rebooting.

If rebooting doesn't help, the cable and ports are intact, and iTunes is working, you can restore your iPhone using DFU mode. We have already written more than once in our reviews about how to enter DFU mode - use the site search. remember, that recovery leads to complete removal data from internal memory – make sure you have backup copy all important data and files. After the restoration is complete, you can connect your iPhone to your computer and test the connection.